Re: [VoiceOps] Troubles with Comcast

2018-01-23 Thread Mike Hammett
Thanks Matt and Matt. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com - Original Message - From: "Matthew Yaklin" To: "Matthew Crocker" , "Mike

Re: [VoiceOps] Troubles with Comcast

2018-01-23 Thread Matthew Yaklin
I agree. Open a ticket with the tandem provider and provide such info as calling party number, called number, day/time of calls, and what happened when failed (dead air, busy signal, etc...). It is up to them to get the call delivered to comcast. You do not have any visibility if the calls

Re: [VoiceOps] Troubles with Comcast

2018-01-23 Thread Matthew Crocker
You probably need to work with your tandem provider to find out they are presenting the all circuits busy error On Jan 23, 2018, at 5:37 PM, Mike Hammett > wrote: I apologize in advance for I am new to this level of voice. I'm sending calls to

[VoiceOps] Troubles with Comcast

2018-01-23 Thread Mike Hammett
I apologize in advance for I am new to this level of voice. I'm sending calls to the local tandem and I'm getting all circuits are busy when I call a Comcast number (or one ported to Comcast). Calls to those numbers work from other places (like my cell phone). Calls to other carriers on that

Re: [VoiceOps] Broadworks / Merging calls with Voipmon

2018-01-23 Thread Anthony Caiozzo
Reading along with this thread I had very similar reaction to Richard’s and felt the need to chime in here. Telchemy’s SQmediator platform features similarly themed, customer configurable, call leg correlation logic to achieve the desired behavior…. which is generally to produce an a