Re: [VoiceOps] Analog Phone Lines - Timesouce for PBX System

2020-05-14 Thread Ken Mix
Hello,

Date and time can be provided over analog lines as part of the caller-ID data 
burst (SDMF or MDMF). On an Adtran TA9xx, you can see the raw data by running 
“debug voice toneservices”.

Regards,

Ken Mix

From: VoiceOps  On Behalf Of Colton Conor
Sent: Thursday, May 14, 2020 09:43
To: VoiceOps 
Subject: [VoiceOps] Analog Phone Lines - Timesouce for PBX System

We had a customer that had Frontier Analog phone lines going into their 
Panasonic TDA-50 PBX system. We recently ported the numbers from Frontier to 
our Broadsoft, and deployed a Poly OBI508 ATA onsite. We also replaced their 
router and internet connection.

Customer is complaining that their phones are displaying the wrong time. We 
explained to them that we did not mess with their phone system PBX only the 
input lines.

My question is, do oldschool, onsite PBX systems, like a  Panasonic TDA-50, use 
the analog FXS input lines from the provider (us) as a timing source? If so, 
what protocol is this, and where would be change it on the adapter?

I would think most PBX systems are like computers, and would use NTP as the 
timing source.


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Re: [VoiceOps] Analog Phone Lines - Timesouce for PBX System

2020-05-14 Thread Lee Riemer
The caller-ID signaling between rings 1 and 2 should include time.  If they 
answer too quickly, no name, number, or time.  Remember the old AT caller-id 
display boxes? You never had to set the time on those as it was signaled with 
the call.

In this case, your ATA needs to send time with caller-ID.  So it either isn’t 
sending a time, or it’s sending incorrect local time.

From: VoiceOps  On Behalf Of Colton Conor
Sent: Thursday, May 14, 2020 10:43 AM
To: VoiceOps 
Subject: [VoiceOps] Analog Phone Lines - Timesouce for PBX System

We had a customer that had Frontier Analog phone lines going into their 
Panasonic TDA-50 PBX system. We recently ported the numbers from Frontier to 
our Broadsoft, and deployed a Poly OBI508 ATA onsite. We also replaced their 
router and internet connection.

Customer is complaining that their phones are displaying the wrong time. We 
explained to them that we did not mess with their phone system PBX only the 
input lines.

My question is, do oldschool, onsite PBX systems, like a  Panasonic TDA-50, use 
the analog FXS input lines from the provider (us) as a timing source? If so, 
what protocol is this, and where would be change it on the adapter?

I would think most PBX systems are like computers, and would use NTP as the 
timing source.


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Re: [VoiceOps] Analog Phone Lines - Timesouce for PBX System

2020-05-14 Thread Paul Timmins
A lot of older systems will set the clock from the incoming caller ID 
data - the time and date are in the stream of FSK along with the number 
and name. You'd want to make sure that ATA has valid time and timezones 
set, then send a call into them and the PBX should jump to the correct 
time and date


On 5/14/20 11:42 AM, Colton Conor wrote:
We had a customer that had Frontier Analog phone lines going into 
their Panasonic TDA-50 PBX system. We recently ported the numbers from 
Frontier to our Broadsoft, and deployed a Poly OBI508 ATA onsite. We 
also replaced their router and internet connection.


Customer is complaining that their phones are displaying the wrong 
time. We explained to them that we did not mess with their phone 
system PBX only the input lines.


My question is, do oldschool, onsite PBX systems, like a Panasonic 
TDA-50, use the analog FXS input lines from the provider (us) as a 
timing source? If so, what protocol is this, and where would be change 
it on the adapter?


I would think most PBX systems are like computers, and would use NTP 
as the timing source.




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[VoiceOps] Analog Phone Lines - Timesouce for PBX System

2020-05-14 Thread Colton Conor
We had a customer that had Frontier Analog phone lines going into their
Panasonic TDA-50 PBX system. We recently ported the numbers from Frontier
to our Broadsoft, and deployed a Poly OBI508 ATA onsite. We also replaced
their router and internet connection.

Customer is complaining that their phones are displaying the wrong time. We
explained to them that we did not mess with their phone system PBX only the
input lines.

My question is, do oldschool, onsite PBX systems, like a  Panasonic TDA-50,
use the analog FXS input lines from the provider (us) as a timing source?
If so, what protocol is this, and where would be change it on the adapter?

I would think most PBX systems are like computers, and would use NTP as the
timing source.
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