Re: [VoiceOps] Vendor Pros\Cons

2021-12-26 Thread Shawn L
I completely agree. The support for the C15 is some of the best we get from all our vendors. They’re pretty much the only vendor where an actual engineer answers the support line when you call in - ie no voicemail tree unless all of them are currently on the phone. About the only thing they

Re: [VoiceOps] Vendor Pros\Cons

2021-12-26 Thread Mike Johnston
I feel I should also mention that even though the C15's CLI is a bit...old school, the platform is quite robust. Especially if you are using SIP, there are very few failure modes that would cause a service impacting event. Everything is redundant and can generally shift the call flows around

Re: [VoiceOps] Vendor Pros\Cons

2021-12-23 Thread Andrew Carey
> On Dec 23, 2021, at 18:52, Jeff Brower wrote: > > Mike- > >> I believe this comes from the era when RAM was limited and only one >> overlay/program could be loaded from the tape drive at a time > > "tape drive" ... that's not an era, that's an epoch :-) Not that long ago. QIC drives were

Re: [VoiceOps] Vendor Pros\Cons

2021-12-23 Thread Jeff Brower
Mike- I believe this comes from the era when RAM was limited and only one overlay/program could be loaded from the tape drive at a time "tape drive" ... that's not an era, that's an epoch :-) -Jeff Quoting Mike Johnston : On 2021-12-23 08:08, Shawn L wrote: The C15/20 series is still

Re: [VoiceOps] Vendor Pros\Cons

2021-12-23 Thread Mike Hammett
8:31 PM Subject: Re: [VoiceOps] Vendor Pros\Cons On 2021-12-23 08:08, Shawn L wrote: > The C15/20 series is still pretty much all CLI, despite the fact that > they've been saying they've had a GUI for years (awful, awful > java-based thing). The C15's CLI is not very intuitive, be

Re: [VoiceOps] Vendor Pros\Cons

2021-12-23 Thread Mike Johnston
On 2021-12-23 08:08, Shawn L wrote: The C15/20 series is still pretty much all CLI, despite the fact that they've been saying they've had a GUI for years (awful, awful java-based thing). The C15's CLI is not very intuitive, being a living relic of its DMS heritage.  There are different

Re: [VoiceOps] Vendor Pros\Cons

2021-12-22 Thread Daniel White
@Mike I'm always open to chat re: Netsapiens but as (I think) you know we are a pure SIP environment.  I think every vendor is going to have some "the grass is always greener on the other side" but we have a few engineers at ISPs with background on Meta that have said a lot of positive things

Re: [VoiceOps] Vendor Pros\Cons

2021-12-17 Thread Charles Boening
l. From: VoiceOps On Behalf Of Matthew Crocker Sent: Friday, December 17, 2021 12:49 PM To: Peter Rad ; voiceops@voiceops.org Subject: Re: [VoiceOps] Vendor Pros\Cons EXTERNAL EMAIL - Use caution when opening attachments, clicking links, or sharing sensitive information. We were a VocalData (ak

Re: [VoiceOps] Vendor Pros\Cons

2021-12-17 Thread Matthew Crocker
We were a VocalData (aka Tekelec T6k, aka Genband M6, aka Broadsoft M6) shop that migrated to Broadworks. We moved from Broadworks to Cisco PaaS (Broadworks) 4 years ago. I just purchased Netsapiens with their fully managed solution and will be migrating customers away from Cisco PaaS to

Re: [VoiceOps] Vendor Pros\Cons

2021-12-17 Thread Charles Boening
| Local. Trusted. Professional. From: VoiceOps On Behalf Of Mike Hammett Sent: Friday, December 17, 2021 11:15 AM To: voiceops@voiceops.org Subject: [VoiceOps] Vendor Pros\Cons EXTERNAL EMAIL - Use caution when opening attachments, clicking links, or sharing sensitive information. We've been

Re: [VoiceOps] Vendor Pros\Cons

2021-12-17 Thread Peter Rad
Metaswitch will soon be running on Azure for Operators Ribbon Cisco/BSFT or talk to Averistar about running BroadWorks for you Alianza netsapiens (now CXDO) 2600Hz (Kazoo) cloudya by NFON Biscom WLC and a few smaller others On 12/17/2021 2:15 PM, Mike Hammett wrote: We've been running

Re: [VoiceOps] Vendor Pros\Cons

2021-12-17 Thread Matthew Yaklin
On Behalf Of Mike Hammett Sent: Friday, December 17, 2021 2:15 PM To: voiceops@voiceops.org Subject: [VoiceOps] Vendor Pros\Cons We've been running Metaswitch for 15 years and are looking to refresh what we have. Who else operates at that tier? I'm talking to Ribbon. I'm hesitant to talk

[VoiceOps] Vendor Pros\Cons

2021-12-17 Thread Mike Hammett
We've been running Metaswitch for 15 years and are looking to refresh what we have. Who else operates at that tier? I'm talking to Ribbon. I'm hesitant to talk to to Broadsoft because they're part of Cisco, but if I should, I should... Obviously, there are rather limited venues to gain