Hello Stephen

I was afraid of that.
I have just received a message back from Epson requesting further information 
and an add to pay for a 12 month Epson Protection Policy. I couldn’t have been 
clearer with the information that I supplied, disappointing.

So it looks as though I will have to Purchase a New Scanner if I wish to copy 
my Slides and Negatives.

Thank you again Stephen.

Kind Regards

Tony
Boddington.

> Begin forwarded message:
> 
> From: Stephen Chape <chap...@bigpond.com>
> Subject: Re: [WAMUG} Epson.
> Date: 29 March 2021 at 17:16:36 AWST
> To: WAMUG Mailing List <wamug@wamug.org.au>
> Reply-To: wamug@wamug.org.au
> 
> Hi again Tony.
> About a year ago my Epson printer just stopped scanning.
> I discovered that Epson had stopped making driver updates for that model.
> 
> So I had no choice except to get a newer model Epson printer.
> 
> 
>> On 29 Mar 2021, at 3:38 pm, Anthony (Tony) Francis <antne...@mac.com 
>> <mailto:antne...@mac.com>> wrote:
>> 
>> Hi Stephen
>> 
>> Thanks for that.First I tried VueScan, it didn’t work either, so I just put 
>> in Epson Scanner Repairs on the Computer and up came a few sites, including 
>> the one that you sent, so all done, just waiting for a reply, thank you.
>> 
>> I have a feeling that I’m going to have to get a new Scanner.
>> 
>> Thank you again Stephen
>> 
>> Kind Regards
>> 
>> Tony
>> Boddington.
>> 
>> 
>>> On 29 Mar 2021, at 13:13, Stephen Chape <chap...@bigpond.com 
>>> <mailto:chap...@bigpond.com>> wrote:
>>> 
>>> Hi Tony.
>>> Try this link for Epson support:
>>> 
>>> https://epsonaustralia.custhelp.com/app/tech_qry 
>>> <https://epsonaustralia.custhelp.com/app/tech_qry>
>>> 
>>>> On 29 Mar 2021, at 11:36 am, Anthony (Tony) Francis <antne...@mac.com 
>>>> <mailto:antne...@mac.com>> wrote:
>>>> 
>>>> Hello fellow Wamuggers,
>>>> 
>>>> Thank you for your replies.
>>>> Stephen, I have spent time on the Epson Web Site and “Contact us”, goes to 
>>>> which Country or district are you from, nowhere does it mention Australia, 
>>>> Oceania, or the USA, so it is a little frustrating that I can’t actually 
>>>> reach Epson on line.
>>>> 
>>>> I’ll try an Epson seller in W.A. and see if they can help, having just 
>>>> upgraded to a New iMac it may just mean that I’ll have to upgrade to a New 
>>>> Scanner, hasn’t been a good start to 2021, but just like me there’s parts 
>>>> that are just gradually breaking down and need replacing Lol.
>>>> 
>>>> Thanks all
>>>> 
>>>> Kind Regards
>>>> 
>>>> Tony
>>>> Boddington.
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>>> 
>>> 
>>> Regards
>>> Stephen Chape
>>> 
>>> Mac by choice
>>> Windows because my employer knew no better
>>> 
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> 
> 
> Regards
> Stephen Chape
> 
> Mac by choice
> Windows because my employer knew no better
> 
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