Hi Jennifer,
IMAP on the iPhone may have been the culprit
If your husband had his email account always set up as a POP Account on his Mac
then set his email account to IMAP on his iPhone... Yes, this can ( most
likely will) result in missing emails.
Everything either needs to be configured
If it's POP mail then the message gets downloaded directly to your computer.
So if the emails appear on the laptop, and then disappear, then I don't
think this can be a server problem.
I'm not familiar with how Mail works. If it uses a file system, then
disappearing messages implies a flaky
Thank you Rob, I will try your suggestions. I do wonder if it could be
unwanted action on the part of the mouse. Is this possible does anyone
know?
Regards, Jennifer
On 19 February 2014 17:31, Rob Phillips r.phill...@iinet.net.au wrote:
If it's POP mail then the message gets downloaded
Hello Ronni,
We wondered about this, but could it disappear from inbox, trash and not
come up with Spotlight Search? I was pretty sure i wasn't exerting any
button pressure yesterday when it happened to me. There have been several
disappear, but only recently.
I haven't had time to carry out
Jennifer,
If I recall, you said you had a number of devices that read the email, and they
were all set up as POP accounts.
Is it possible that someone is reading or has read the emails on another
device, and coincidentally as you view them and roll over them with the
Logitech mouse Mail.app
Hi Jennifer,
As Tim has mentioned POP accounts do not work like IMAP accounts, which
reliably store all of your emails on the server.
You need to check that your husbands email account is a POP account and if it
is, that Account must be setup as a POP Account on all devices i.e. his Mac
iPad
Thank you for the very clear instructions, Ronni, which I have carried out
(and for the offer of help had I been stuck). IMAP on the iPhone may have
been the culprit and perhaps it has been happening for some time, but not
with any thing important and so went unnoticed. Thank you Tim and Rob for
Good Morning,
My husband uses a Logitech wireless mouse M525 with his Mac Laptop Version
OS X 10.5.8. Lately he has complained of losing emails he does not believe
he has deleted and which do not appear in trash. Yesterday when I was
trying to help (!), had my hand on the mouse and the
Before Ronni gets in :-), what email client are you using, and what
service provider?
The harder to answer question is what email delivery mechanism you are
using? Is it POP or IMAP. You might need to look at your account
settings to answer this...
Cheers
Rob
On 19/02/14 11:09 AM, Jennifer
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