Re: External HD (Time Machine and Drive 2) problems

[kalock]

Marlene,

Zapping the pram is an easy, safe mixup move.

Startup holding the Apple, option and P & R keys.  Hold them until you hear the 
startup chime three time before letting the keys go.

Kevin


> On 21 Feb 2019, at 3:30 pm, Marlene Oostryck  wrote:
> 
> Hello Phillipe and Stephen,
> 
> Thank you for your suggestions.
> Apologies for my slow response but a busy life had overtaken me!
> 
> Stephen C - Yes, I do turn my iMac off periodically, but also often just put 
> it to sleep.
> Turning off/on had no impact on my HD problem.
> 
> Phillipe C - I didn’t have the confidence to try your suggestion and being so 
> busy and needing access to my computer did not wish to possibly mess things 
> up any more.
> 
> Daniel K (off List) also suggested some action but no successful outcome.
> Expert Daniel K to the rescue on Tues 26/2 - will let you know how the 
> problem was resolved to be of help to other members.
> 
> Regards
> Marlene Oostryck
> 
>> On 1 Feb 2019, at 11:54 pm, Philippe Chaperon > > wrote:
>> 
>> Hi Marlene, 
>> 
>> Until the experts confirm otherwise, can you try resetting your NVRAM or 
>> PRAM. I have had the same problem on my 27” iMac on 2 occasions and did the 
>> reset as advised by Daniel and the drives appeared back on the Desktop. 
>> 
>> Refer to:  https://support.apple.com/en-us/HT204063 
>> 
>> 
>> Hope this solves your problem, but please let the group know one way or the 
>> other as your solution could be different. 
>> 
>> Best regards and good luck, 
>> 
>> Philippe C. 
>> 
>> 
>> On 1 Feb 2019, at 4:35 pm, Marlene Oostryck > > wrote:
>> 
>> Hello All,
>> 
>> iMac 27”, Hi Sierra 10.13.6
>> 
>> 1. Back Up Time Machine - “My Book” - My Book Studio 11 - 4TB - permanently 
>> connected
>> Message -  1.91TB of 4TB available
>> Couldn’t complete the backup to “My Book”
>>Last successful backup 10/1/19 (back-up 1/9/11 - 
>> 10/1/19)
>>  
>> 2. WD Backup Drive 2
>> Message -  1.34TB of 2Tb available
>>Backups 10/10/18 - 1/11/18 - (planned for monthly 
>> backup- away on holidays from 1/11/18 so this HD was disconnected then).
>> 
>> 
>> No HD icons are showing on Desktop in Finder.
>> All of the above were installed by Daniel Kerr - My Book installed 1/9/11 - 
>> Drive 2 installed on 10/10/18
>> The “My Book” HD unit is continually flashing. 
>> 
>> Have done a Google search re this problem but not sure how to proceed to get 
>> Time Machine showing up on my desktop again and get it functioning as before.
>> 
>> Any suggestions would be appreciated.
>> 
>> Regards
>> Marlene Oostryck
>> 
>> Mob: 0401 416 955
>> oostr...@optusnet.com.au 
>> 
>> 
>> 
>> 
>> 
>> 
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Re: Communicating with Apple

[Ronni Brown]

Hi Pat and Kevin,
Did you send it correctly as an attachment to Apple?
To report a suspicious email, forward the message to Apple with complete header 
information. To forward the email: In macOS Mail, select the email and choose 
‘Forward As Attachment’ from the Message menu at the top of your computer 
screen.
These email addresses are monitored by Apple, but you might not receive a reply 
to your report.
If you receive what you believe to be a phishing email that's designed to look 
like it’s from Apple, please send it to reportphish...@apple.com. 
To report spam or other suspicious emails that you receive in your iCloud.com, 
me.com, or mac.com Inbox, please send them to ab...@icloud.com.
https://support.apple.com/en-au/HT204759

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 21 Feb 2019, at 4:27 pm, kal...@iinet.net.au wrote:
> 
> I had the same message and forwarded it on to reportphysh...@apple.com.  I 
> have not heard anything back from Apple.
> 
> Kevin
> 
> 
>> On 21 Feb 2019, at 3:47 pm, Pat  wrote:
>> 
>> I received an email supposedly from Apple sending me a receipt for purchases 
>> at the iTunes store. I knew it wasn’t genuine so I asked for a call back 
>> from Apple Support. I explained the situation and the person told me to send 
>> the receipt to Apple and gave me the address of Report physh...@apple.com. 
>> So I tried that, but the email was instantly rejected by Mail. 
>> 
>> The Apple barricades are impenetrable. So I guess I could report that email 
>> to Scam Watch.
>> 
>> Pat (feeling rather grumpy)
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Re: Communicating with Apple

[kalock]

I had the same message and forwarded it on to reportphysh...@apple.com 
.  I have not heard anything back from 
Apple.

Kevin


> On 21 Feb 2019, at 3:47 pm, Pat  wrote:
> 
> I received an email supposedly from Apple sending me a receipt for purchases 
> at the iTunes store. I knew it wasn’t genuine so I asked for a call back from 
> Apple Support. I explained the situation and the person told me to send the 
> receipt to Apple and gave me the address of Report physh...@apple.com. So I 
> tried that, but the email was instantly rejected by Mail. 
> 
> The Apple barricades are impenetrable. So I guess I could report that email 
> to Scam Watch.
> 
> Pat (feeling rather grumpy)
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

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