Unlocking stolen iPhone

[Pat]

Hello, WAMUGers,

On Monday, my husband carelessly left his backpack in the Kelmscott train 
station.  We dashed back as soon as we discovered that, about 25 minutes later. 
 The backpack was there, but the iPhone SE was not.

The station guards and the associated police were very helpful. A guard 
remotely locked the phone, and Apple sent us updates on the location of the 
phone for several days. Today we finally were able to search for it, in a large 
overgrown yard -- and found it.

Now  I need to find out how to unlock it. I have the unlock code that the guard 
gave me, but I don't know what to do with it. How does one access 'Click All 
Devices' and 'Lost Mode'? 

The phone does not have a sim card in it at the moment: we were getting ready 
to switch providers.  I hope someone can point me to the appropriate actions to 
take.  I have tried searching  Safari, but there are multiple different 
interpretations of 'unlocking an iPhone.'  

Pat,
hopeful

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Re: iPhone 8 notifications

[Daniel Kerr]

Hi Jennifer

Do you have “WIFI Calling” showing at the top of the screen (normally near the 
left hand side top where it might show the phone company name? As sometimes 
this can be a bit hit and miss I find for people as well.
You can also check it in - Settings - Mobile (Or Cellular) - Wi-Fi Calling. If 
On, try setting it to Off and see if it helps.

Another thing can sometimes help those sort of things is a reset of the Network 
Settings.
You can do this by going to Settings - General - Reset. Choose “Reset Network 
Settings”. (But just that one, none of the others as they wipe everything).
With a Network Reset, you won’t lose any of your data, but if your iPhone was 
on a wireless network, you’ll have to re-join it back to the network. Most 
other settings are fine).
I had a hiccup with one setting and did the above and found it fixed it, so it 
can be worth a try as well.

Kind regards
Daniel

 Sent from my iPhone XS 

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Daniel Kerr
MacWizardry

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> On 1 Aug 2019, at 12:57 pm, Jennifer Lefroy  wrote:
> 
> Thank you, Ronni.  "Do not disturb" is not on.  I think I may just have to 
> continue with checking messages and recent calls at frequent intervals.  This 
>  an iPhone 8 - perhaps time for a new one soon and the problem will be solved 
> then!
> 
> best wishes, 
> Jennifer  
> 
> On Thu, 1 Aug 2019 at 12:32, Ronni Brown  wrote:
> Hello Jennifer,
> 
> Do you have "Do Not Disturb" enabled with "Allow Calls From" set to 
> "Favorites" or some group of contacts?
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 1 Aug 2019, at 11:51 am, Jennifer Lefroy  wrote:
> 
>> No.  As I mentioned, the silencer is not on and the difficulties are 
>> intermittent with no changes happening to switches or settings and, yes, I 
>> have of course tried restarting it.  
>> 
>> Has anyone else had this problem?  I know of one other person - a programmer 
>> who worked for Apple and he wasn't able to sort it either.
>> 
>> On Thu, 1 Aug 2019 at 11:39, Marcus Harris  wrote:
>> Maybe you’ve accidentally knocked the on/off toggle on the left hand side 
>> above the volume controls. My wife is often doing that.
>> 😊
>> 
>> Marcus Harris
>> 
>> 
>> 
>> > On 1 Aug 2019, at 11:04 am, Jennifer Lefroy  
>> > wrote:
>> > 
>> > Good Morning everyone,
>> > 
>> > I am having difficulties with ring tone notifications for calls and text 
>> > messages.  With no changes to settings, volume control, silencer or any 
>> > other thing I can think of, sometimes the phone rings and sometimes it 
>> > doesn't.  I have tried it with bluetooth off, the "do not disturb" notice 
>> > is off and I the sound on sound and haptics is at its highest. AsI said 
>> > the problem is not constant.
>> > 
>> > I think I have tried all the relevant suggestions on Google. 
>> > 
>> > Does this mean a visit to Apple or admitting I have a "Friday" phone?
>> > 
>> > Regards,
>> > Jennifer Lefroy
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