Changing passcode

2019-09-29 Thread Pat
A few weeks ago, my husband carelessly left his backpack  sitting on the train 
platform.  Two stations later, he realised what had happened and immediatiely 
went back to the start: but too late. The phone was gone. The very helpful 
conductors helped us lock the phone, and then we started a search to find the 
phone.   And we did  find the phone 2 days later, and got it back. 

Unfortunately, my husband couldn’t remember the Passcode. It was all numbers in 
some kind of mathematical array. The phone is on the family plan, so I am the 
person who has to fix it. 

I looked on the internet to see how to change the passcode, but most (or all) 
remedies involve erasing the phone (there is no  back up). 

I would like to know if uploading that data to the Cloud or the App Store in 
order to change the passcode also will erase the data, or would it be possible 
to see what is there, so we could replace it?

Pat
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Unlocking stolen iPhone

2019-08-01 Thread Pat
Hello, WAMUGers,

On Monday, my husband carelessly left his backpack in the Kelmscott train 
station.  We dashed back as soon as we discovered that, about 25 minutes later. 
 The backpack was there, but the iPhone SE was not.

The station guards and the associated police were very helpful. A guard 
remotely locked the phone, and Apple sent us updates on the location of the 
phone for several days. Today we finally were able to search for it, in a large 
overgrown yard -- and found it.

Now  I need to find out how to unlock it. I have the unlock code that the guard 
gave me, but I don't know what to do with it. How does one access 'Click All 
Devices' and 'Lost Mode'? 

The phone does not have a sim card in it at the moment: we were getting ready 
to switch providers.  I hope someone can point me to the appropriate actions to 
take.  I have tried searching  Safari, but there are multiple different 
interpretations of 'unlocking an iPhone.'  

Pat,
hopeful

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Re: Icons on Desktop

2019-07-23 Thread Pat
Many thanks, Stephen! The item that was clicked was 'Use Stacks'. 

Cheers,
Pat



> On 23 Jul 2019, at 17:13, Stephen Chape  wrote:
> 
> Hi Pat.
> 
> Right click on desktop to show menu.
> Hover mouse over [Sort By]
> I reckon you will find that [Snap to Grid] is ticked.
> Try clicking on that to untick it.
> 
> Now you should be able to move Icons to where ever you wish.
> However it may take some effort to get them in line if they don’t Snap to 
> Grid.
> Because they will not line up automatically.
> 
>> On 23 Jul 2019, at 4:35 pm, Pat > <mailto:clamsh...@iinet.net.au>> wrote:
>> 
>> I like to arrange small groups of related icons along the sides and corners 
>> of the Desktop — I used to be able to put them there and they would stay 
>> there.  But suddenly, they started lining themselves in wide ranks and I was 
>> not able to shift them so they would stay put.
>> 
>> Is there a remedy for this? I have tried all the options that were offered. 
>> Anything I move just zooms back to where it was.
>> 
>> Cheers,
>> Pat
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> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Icons on Desktop

2019-07-23 Thread Pat
I like to arrange small groups of related icons along the sides and corners of 
the Desktop — I used to be able to put them there and they would stay there.  
But suddenly, they started lining themselves in wide ranks and I was not able 
to shift them so they would stay put.

Is there a remedy for this? I have tried all the options that were offered. 
Anything I move just zooms back to where it was.

Cheers,
Pat
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Re: An Apple demand?

2019-06-24 Thread Pat
Thanks, Peter,

But I have been told that before, and I do remember. I posted this because 
WAMUG might have new members that would not have seen this before. 

Cheers,
Pat

> On 24 Jun 2019, at 07:50, Peter Hinchliffe  wrote:
> 
> 
> 
>> On 21 Jun 2019, at 3:41 pm, Pat  wrote:
>> 
>> I just received an email from Apple saying they had tp confirm my ID and 
>> presented a long form to fill out. It all looked very correct but I now have 
>> some doubts. It asked for details of my bank account and said I couldn’t 
>> access the App store or or few other things until I sent the information.
>> 
>> I filled out most of the form but refused to put my account number on the 
>> form, and sent it.
>> 
>> This is the address behind the URL on the form :  
>> no-replying-ompsbxubuipaypalaccountmanageompsbxu...@vejesese.com.
>> Does this look genuine? Or is it just another clever scam?
>> 
>> 
> 
> The end of the url says it all: “vejesese.com”. 
> 
> If it doesn’t end in “apple.com” it has nothing to do with Apple.
> 
> Kind regards,
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
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An Apple demand?

2019-06-21 Thread Pat
I just received an email from Apple saying they had tp confirm my ID and 
presented a long form to fill out. It all looked very correct but I now have 
some doubts. It asked for details of my bank account and said I couldn’t access 
the App store or or few other things until I sent the information.

I filled out most of the form but refused to put my account number on the form, 
and sent it.

This is the address behind the URL on the form :  
no-replying-ompsbxubuipaypalaccountmanageompsbxu...@vejesese.com.
Does this look genuine? Or is it just another clever scam?

I  will see if I get banned from buying anything from Apple, and if I do, I 
will notify  you on the list

Pat
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Re: Something I didn't buy

2019-05-10 Thread Pat
Hi, Neil,

Thanks for your reply.  I think the landline is back in business now, but the 2 
iPhones are not. They all use Telstra but the landline is handled by iiNet, and 
our payments go to them, and the iPhones are pre-paid on the Telstra web site. 
So the mystery remains: why don’t the iPhones work, and how can we fix things.

I know that the NBN is supposed to notify homeowners when they need to sign up, 
but our road is in a kind of enclave: homes on land on 2 sides of us are 
already using NBN, but supposedly it won’t get to our road for another year or 
two.  So it occurred to me that possibly someone turned off the old phone lines 
by mistake.  

Anyway, thanks again.

Pat


> On 10 May 2019, at 20:09, Neil Houghton  wrote:
> 
> Hi Pat,
> 
> Just a thought - are the iPhones on post-paid plans with the same service 
> supplier as the landline?
> 
> If they are then it is possibly all the same problem - the supplier (or their 
> automated account software) has shut/paused the account for some reason  - 
> should be easy to check with them.
> 
> If the landline is a different supplier and/or the phones are pre-paid then 
> all the services/accounts are, in effect, separate - so it would be a strange 
> coincidence for them all to fail at the same time?
> 
> I don't think you can blame the NBN they roll out their service well before 
> they switch off the landlines and that would have no relevance to you mobile 
> phone coverage anyway? 
> 
> Just my 2c worth  ;o)
> 
> 
> Cheers
> 
> 
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com
> 
> 
> -Original Message-
> From:  on behalf of Pat 
> 
> Reply-To: WAMUG 
> Date: Friday, 10 May 2019 at 14:49
> To: WAMUG 
> Subject: Re: Something I didn't buy
> 
>Thank you, Peter and Philippe. I have alerted the bank about this.
> 
>But it never rains but it pours, according to an old saying.  And this 
> strange new problem has arisen: Both of our iPhones and our Landline phone 
> are not functioning. They ring on an incoming call, but when we answer, our 
> voices don’t register and a recorded voice says, “connection failed”. And if 
> we try to ring out, we are told that our phone is not connected.
> 
>This made me think that perhaps the NBN caused us to be cut off, but 
> according to the NBN map on the iiNet website our address is not undergoing 
> any changes, and we can’t expect the NBN for a couple of years.
> 
>I haven’t wanted to use the ‘Cloud’ for phone calls, so I wondered if 
> Apple was applying some subversive influence, but surely Apple is above that 
> and they wouldn’t do anything to our Landline.
> 
>We are open to any suggestions of why this is happening. 
> 
>Hopefully,
>Pat
> 
> 
> 
> 
>> On 10 May 2019, at 07:57, Peter Hinchliffe  wrote:
>> 
>> 
>> 
>>> On 9 May 2019, at 9:42 pm, Pat  wrote:
>>> 
>>> I received an email today which may or may not have come from Apple. It 
>>> says, “Your Apple Subscription Receipt” (to Netflix). But, I did not order 
>>> a subscription. I think it is probably a scam, although it looks very 
>>> authentic. One anomaly is that where it says ‘you can cancel a Subscription 
>>> at any time: Cancel/Refund Subscription’  there is no URL.
>>> 
>>> The email did not say ‘No Reply’, so I did reply, but it bounced.
>>> 
>>> What recourse do I have?
>>> 
>> 
>> 1. Always, always, ALWAYS make it your first order of business to check the 
>> sending address of the email. If it has genuinely come from Apple, the 
>> sending address will end in .apple.com. If its some variant of 
>> .apple.xxx.com, or something else that doesn’t evem contain the word 
>> “apple”, you can be sure it didn’t come from anyone at Apple. Likewise, a 
>> genuine email from Netflix will end in .netflix.com, not some variant of 
>> .netflix.xxx.com. You can check the sending address byt rolling over the 
>> address at the very top of the email and clicking on the little disclosure 
>> trinagle that appears (assuming you’re using Mail). 
>> 
>> 2. Never, never, NEVER reply to suspicious emails. It’s just inviting a ton 
>> of trouble. It confirms that your email address is real, inviting a 
>> potential flood of spam from the same source or others.
>> 
>> Kind regards,
>> 
>> Peter HinchliffeApwin Computer Services
>> FileMaker Pro Solutions Developer
>> Perth, Western Australia
>> Phone (618) 9332 6482Mob 0403 046 948
>> --

Re: Something I didn't buy

2019-05-10 Thread Pat
Thank you, Peter and Philippe. I have alerted the bank about this.

But it never rains but it pours, according to an old saying.  And this strange 
new problem has arisen: Both of our iPhones and our Landline phone are not 
functioning. They ring on an incoming call, but when we answer, our voices 
don’t register and a recorded voice says, “connection failed”. And if we try to 
ring out, we are told that our phone is not connected.

This made me think that perhaps the NBN caused us to be cut off, but according 
to the NBN map on the iiNet website our address is not undergoing any changes, 
and we can’t expect the NBN for a couple of years.

I haven’t wanted to use the ‘Cloud’ for phone calls, so I wondered if Apple was 
applying some subversive influence, but surely Apple is above that and they 
wouldn’t do anything to our Landline.

We are open to any suggestions of why this is happening. 

Hopefully,
Pat




> On 10 May 2019, at 07:57, Peter Hinchliffe  wrote:
> 
> 
> 
>> On 9 May 2019, at 9:42 pm, Pat  wrote:
>> 
>> I received an email today which may or may not have come from Apple. It 
>> says, “Your Apple Subscription Receipt” (to Netflix). But, I did not order a 
>> subscription. I think it is probably a scam, although it looks very 
>> authentic. One anomaly is that where it says ‘you can cancel a Subscription 
>> at any time: Cancel/Refund Subscription’  there is no URL.
>> 
>> The email did not say ‘No Reply’, so I did reply, but it bounced.
>> 
>> What recourse do I have?
>> 
> 
> 1. Always, always, ALWAYS make it your first order of business to check the 
> sending address of the email. If it has genuinely come from Apple, the 
> sending address will end in .apple.com. If its some variant of 
> .apple.xxx.com, or something else that doesn’t evem contain the word “apple”, 
> you can be sure it didn’t come from anyone at Apple. Likewise, a genuine 
> email from Netflix will end in .netflix.com, not some variant of 
> .netflix.xxx.com. You can check the sending address byt rolling over the 
> address at the very top of the email and clicking on the little disclosure 
> trinagle that appears (assuming you’re using Mail). 
> 
> 2. Never, never, NEVER reply to suspicious emails. It’s just inviting a ton 
> of trouble. It confirms that your email address is real, inviting a potential 
> flood of spam from the same source or others.
> 
> Kind regards,
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
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Something I didn't buy

2019-05-09 Thread Pat
I received an email today which may or may not have come from Apple. It says, 
“Your Apple Subscription Receipt” (to Netflix). But, I did not order a 
subscription. I think it is probably a scam, although it looks very authentic. 
One anomaly is that where it says ‘you can cancel a Subscription at any time: 
Cancel/Refund Subscription’  there is no URL.

The email did not say ‘No Reply’, so I did reply, but it bounced.

What recourse do I have?

Cheers,
Pat
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Communicating with Apple

2019-02-20 Thread Pat
I received an email supposedly from Apple sending me a receipt for purchases at 
the iTunes store. I knew it wasn’t genuine so I asked for a call back from 
Apple Support. I explained the situation and the person told me to send the 
receipt to Apple and gave me the address of Report physh...@apple.com. So I 
tried that, but the email was instantly rejected by Mail. 

The Apple barricades are impenetrable. So I guess I could report that email to 
Scam Watch.

Pat (feeling rather grumpy)
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2019 Dues

2019-01-09 Thread Pat
I just paid them today.

Cheers,
Pat
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iPad app store

2019-01-09 Thread Pat
I hope a question about the iPad app store is not too OT. I tried this morning 
and just now, several hours later, to download an app. But after clicking the 
‘Get’ button, the little progress indicator just kept whirling around. 

Has anyone else successfully acessed it today? 

Mystified,
Pat
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Re: Still having *** password problems

2018-12-18 Thread Pat
Hi, Stephen and Susan,

I only have one Apple ID account!  Had the same one for years.

And if you look at all the emails about this topic, it often happens that the 
Apple ID and passwords for other things get called, generically, passwords. 
This was something that confused me considerably when I was trying to fix 
things. That is why some explanations were not understood.

I still have the same single Apple ID, it was the others, like the PW to put in 
the start-up window, that got changed. I thought that same PW would work on all 
the other computer-related stuff, but it seems that has been changed, not for 
the better.

Pat


> On 17 Dec 2018, at 21:33, Susan Hastings  wrote:
> 
> Pat, how about taking one of your devices to the Apple Store so that they can 
> explain the nature of an Apple ID and why having two Apple IDs is an 
> extremely bad idea and an expensive mistake to make. We don’t seem to be able 
> to explain it in a way that you can understand.
> 
> Cheers, Susan.
> 
> Sent from my iPad
> 
> On 17 Dec 2018, at 8:06 pm, Tim Law  <mailto:t...@peoplehelp.com.au>> wrote:
> 
>> Pat.
>> 
>> Ronni did not say “multiple Apple passwords for different apps bought at 
>> different times. “. Key word PASSWORD.
>> 
>> What she did say is “they have been purchased on the other Apple ID 
>> account.”  Key word ACCOUNT..
>> 
>> REgards
>> 
>> Tim
>> 
>> Sent from Tim's Retina iPad 2
>> 
>> On 17 Dec 2018, at 6:58 pm, Stephen Chape > <mailto:chap...@bigpond.com>> wrote:
>> 
>>> Hey Ronni.
>>> I am lost for words … literally !
>>> 
>>>> On 17 Dec 2018, at 5:48 pm, Pat >>> <mailto:clamsh...@iinet.net.au>> wrote:
>>>> 
>>>> Thanks, Ronni, 
>>>> 
>>>> Apple must have changed its procedures some time back, and I had never 
>>>> heard of multiple Apple passwords for different apps bought at different 
>>>> times. If I had known, I would have kept track of what I bought with which 
>>>> password. It is a very complex matter, and, really, Apple should be the 
>>>> entity to change all the passwords for the customer. It would be easy to 
>>>> set up a program to do it automatically. 
>>>> 
>>>> Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
>>>> started with it, but it would not accept either of my 2 most recent 
>>>> passwords. 
>>>> 
>>>> If the only option is to throw the old apps out and buy new ones, then I 
>>>> wouldn’t have many left, unless the pay-once protocol would allow me to 
>>>> get them free.
>>>> 
>>>> The instructions say, “If you are signed out, do this…  and if you are 
>>>> signed in, do that…”  How do I know if  I am signed in or out with 
>>>> anything? I’m guessing I must be signed out to everything, but I don’t 
>>>> know for sure.
>>>> 
>>>> It couldn’t be messier. Apple has lost its pristine halo in my books. In 
>>>> the meantime, I am struggling to get back to my computer work.
>>>> 
>>>> Pat
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>>> On 16 Dec 2018, at 12:06, Ronni Brown >>>> <mailto:ro...@mac.com>> wrote:
>>>>> 
>>>>> Hi Pat,
>>>>> 
>>>>> It’s not Apple stuffing you around.
>>>>> When you changed your Apple ID password, I suspect you didn’t follow the 
>>>>> instructions to update your Apple ID on all your devices & Mac.
>>>>> 
>>>>> After you change your Apple ID or password, you normally need to update 
>>>>> your sign-in information with any Apple services that you're using.
>>>>> 
>>>>> What to do after you change your Apple ID or password
>>>>> https://support.apple.com/en-au/HT204071 
>>>>> <https://support.apple.com/en-au/HT204071>
>>>>> 
>>>>> If it's asking for a different Apple ID to update an app or apps, then 
>>>>> they have been purchased on the other Apple ID account.
>>>>> You can't change the Apple ID that an app has been purchased with. 
>>>>> Instead, delete the app from the device and purchase it again with the 
>>>>> Apple ID that you want the app registered to.
>>>>> 
>>>>> Cheers,
>>>>> Ronni
>>>>> 
>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>

Re: Still having *** password problems

2018-12-17 Thread Pat
Thanks, Ronni, 

Apple must have changed its procedures some time back, and I had never heard of 
multiple Apple passwords for different apps bought at different times. If I had 
known, I would have kept track of what I bought with which password. It is a 
very complex matter, and, really, Apple should be the entity to change all the 
passwords for the customer. It would be easy to set up a program to do it 
automatically. 

Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
started with it, but it would not accept either of my 2 most recent passwords. 

If the only option is to throw the old apps out and buy new ones, then I 
wouldn’t have many left, unless the pay-once protocol would allow me to get 
them free.

The instructions say, “If you are signed out, do this…  and if you are signed 
in, do that…”  How do I know if  I am signed in or out with anything? I’m 
guessing I must be signed out to everything, but I don’t know for sure.

It couldn’t be messier. Apple has lost its pristine halo in my books. In the 
meantime, I am struggling to get back to my computer work.

Pat





> On 16 Dec 2018, at 12:06, Ronni Brown  wrote:
> 
> Hi Pat,
> 
> It’s not Apple stuffing you around.
> When you changed your Apple ID password, I suspect you didn’t follow the 
> instructions to update your Apple ID on all your devices & Mac.
> 
> After you change your Apple ID or password, you normally need to update your 
> sign-in information with any Apple services that you're using.
> 
> What to do after you change your Apple ID or password
> https://support.apple.com/en-au/HT204071 
> <https://support.apple.com/en-au/HT204071>
> 
> If it's asking for a different Apple ID to update an app or apps, then they 
> have been purchased on the other Apple ID account.
> You can't change the Apple ID that an app has been purchased with. 
> Instead, delete the app from the device and purchase it again with the Apple 
> ID that you want the app registered to.
> 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
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Re: Still having *** password problems

2018-12-15 Thread Pat
Thanks, Stephen and Phillipe,

I have several devices plus my computer and they also all use the same 
passwords. I got it sorted out this morning with a phone call from an Apple 
person, but no explanation why the 2 different App stores don’t sing from the 
same music sheet.

Oh well, I just hope this all doesn’t happen again.

Cheers,
Pat



> On 15 Dec 2018, at 22:31, Stephen Chape  wrote:
> 
> Hi Pat.
> I got the same impression as Philippe.
> I only have one password for my Apple ID.
> Makes no difference if I am using my iPad, iPhone or Mac.
> 
> Sounds like you have multiple Apple ID’s for some reason ?
> 
>> On 15 Dec 2018, at 6:24 pm, Philippe Chaperon > <mailto:laut...@me.com>> wrote:
>> 
>> Hi Pat,
>> 
>> Sorry to read of your log-in problems. I do not know if you have one or 
>> multitude accounts with Apple hence requiring different passwords for each 
>> account.
>> 
>> From my perspective I have two iMacs and 1 macbook and 2 iPads all 
>> registered under the One i.d. Hence when accessing Apple's App Store, the 
>> one identity and the one password work at all times.
>> 
>> Not being an expert in your particular situation, I wonder if you are 
>> registered with Apple under two different identities, hence the need for 
>> different passwords etc? Or else I have misunderstood the problem.
>> 
>> Kind regards,
>> 
>> 
>> Philippe Chaperon
>> Perth, Australie Occidentale
>> Envoyé de mon  iPad
>> 
>> 
>>> Le 15 déc. 2018 à 17:37, Pat >> <mailto:clamsh...@iinet.net.au>> a écrit :
>>> 
>>> Apple is stuffing me around: I have a good new password which up to now has 
>>> been accepted everywhere—  the IOS app store accepts it, but the OS app 
>>> store does not. I entered it twice when trying to download something and 
>>> now it says I have to retrieve it, whatever that means. How does one 
>>> retrieve a password and why is the App store the odd one out?
>>> 
>>> How many passwords do I have to have???
>>> 
>>> Why doesn’t Apple just build a syringe into new macs so they can stab your 
>>> finger to get a DNA reading to be sure you are you.
>>> 
>>> G.
>>> 
>>> Pat in an unfriendly mood
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> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Still having *** password problems

2018-12-15 Thread Pat
Apple is stuffing me around: I have a good new password which up to now has 
been accepted everywhere—  the IOS app store accepts it, but the OS app store 
does not. I entered it twice when trying to download something and now it says 
I have to retrieve it, whatever that means. How does one retrieve a password 
and why is the App store the odd one out?

How many passwords do I have to have???

Why doesn’t Apple just build a syringe into new macs so they can stab your 
finger to get a DNA reading to be sure you are you.

G.

Pat in an unfriendly mood
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Re: Popup window in Safari

2018-12-02 Thread Pat
Hi, Peter,

Your laptop is not alone in being slow to boot up. My desktop ‘puter can take 
as long as 3 minutes to get there. I think it is a flaw in Mojave.

Cheers,
Pat

> On 3 Dec 2018, at 10:34, Peter Curtis  wrote:
> 
> Hi all
> I have a couple of queries someone may be able to assist with. 
> I’m trying to Export a PDF in Safari but when I go to Export is says Pop Up 
> Window Blocked! In macOS Mojave in Preferences there is no longer the ability 
> to block or unblock Pop Ups? Is it somewhere else?
> Since upgrading to macOS Mojave it takes many many attempts to wake up my 
> laptop, usually I used to touch the keyboard or mouse and the computer would 
> wake up, now it takes up to 30 attempts to get it to wake up, even pressing 
> the start button doesn’t wake the computer! It always eventually does wake up 
> but it’s a pain as it is. Any suggestions?
> Kind regards
> Peter
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Re: Too many passwords

2018-12-02 Thread Pat
Thanks, Peter and Susan,

One thing I read while I was thrashing around trying to fix things, was that if 
you enter a password incorrectly 2 times, you have to (I forget the exact 
words) sort it out with Apple (which isn’t easy to do, as you are only given a 
limited number of topics that you can choose from.) 

But for now, everything is working reasonably well, but I still haven’t tackled 
iCloud. Will do, soon.

Cheers,
Pat

> On 3 Dec 2018, at 08:03, Peter Hinchliffe  wrote:
> 
> 
> 
>> On 1 Dec 2018, at 11:31 am, Pat  wrote:
>> 
>> I have a functioning password to open the computer and other ones to send 
>> and receive mail. But I have just discovered that Apple has a clutch of 
>> others that I don’t know. I have never voluntarily used iCloud, so as far as 
>> I am concerned, it has no password. How do I find out how to find it or 
>> create it, because apparently I need it?
>> 
>> It looks like I may need other passwords for functions about which I have no 
>> idea. Security gone mad.
>> 
>> I was just trying to transfer something to one of my external disks. 
>> Couldn’t do it by drag and drop without the damn password. The one that 
>> opens my computer used to do it, but it was rejected.
>> 
>> I hope someone can help. 
>> Pat
> 
> As frustrating as all this is, it’s an unfortunate reality in today’s 
> computing world that you must keep track of your accounts and passwords. The 
> only way to avoid this is to turn off all access to the internet, which has 
> now become almost impossible.
> 
> Whether or not you are using iCloud (and if you use a Mac you probably are 
> whether you think so or not) you are actually being asked for the password 
> for your Apple ID. Your Apple ID is generally just your regular email 
> address. Many people go through the motions of creating an Apple ID when they 
> first set up a new Mac or upgrade their OS, then either forget about it or 
> don’t realise the significance of what they’ve been asked to do. 
> 
> In any event, if you don’t know what your Apple ID password is, you’ll have 
> to reset it. The most direct way to do this is simply to go to System 
> Preferences on your Mac and choose iCloud. You will be asked to type a 
> password. If you type something and it’s not recognised after 3 attempts you 
> will see a link appear which you can click if you “can’t remember your 
> password”. If you click that a message will be sent to your email address 
> showing you the steps to follow to create a new password.
> 
> Kind regards,
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
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Too many passwords

2018-11-30 Thread Pat
I have a functioning password to open the computer and other ones to send and 
receive mail. But I have just discovered that Apple has a clutch of others that 
I don’t know. I have never voluntarily used iCloud, so as far as I am 
concerned, it has no password. How do I find out how to find it or create it, 
because apparently I need it?

It looks like I may need other passwords for functions about which I have no 
idea. Security gone mad.

I was just trying to transfer something to one of my external disks. Couldn’t 
do it by drag and drop without the damn password. The one that opens my 
computer used to do it, but it was rejected.

I hope someone can help. 
Pat
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Password again

2018-11-21 Thread Pat
It look like I spoke (wrote) too soon. I am trying to set up iCloud and it is 
rejecting my brand new, tech-approved password. It is trying to make me create 
yet another password. Security gone mad!

I truly don’t know what to do now, except maybe get a windoze or linux machine.

GROWL,
Pat
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Update on Password problem update

2018-11-20 Thread Pat
Hello, all, 
Many thanks to all who wrote back with suggestions — Diana, Susan, Peter, Tim, 
Neil. I can log into the computer now. I rang Apple this morning, and was 
passed through several people to an Apple technician. After he had tried making 
a few new passwords, and getting the same result as me (in other words — they 
didn’t work), he guided me through a process using Terminal, and we finally 
arriived at the fix. It took about 2 hours to get there, an ordeal. 

But the news is not all good. All my settings and a lot of personal stuff (Key 
Chain!) is gone, It seems I have to argue with bossy applications to replace 
the info into them. My 3 Mail accounts persistently rejected having the proper 
Mail passwords replaced several times. 

I don’t have Time Machine, just a very large backup hard disk and Super Duper. 
I do not see any of the Key Chain data — does Super Duper hide it anywhere? If 
it is not there, I’m going to have a hard time.

Apple's automated guide to retrieving passwords needs some urgent improvement. 
It is impossible in places to know just which password is to be retrieved: thel 
log-in name or Apple ID. In my case, it was the password specifically to start 
the computer.

And I will not be changing the new password any time soon.

Thanks again,
Pat



> On 21 Nov 2018, at 07:17, Diana & Graham Stevens  wrote:
> 
> Hi Pat
> 
> Why don’t you ring Apple support. They solved my password problem when I got 
> no answers. I rang in the late afternoon and got through very quickly. The 
> man also sent me the URL so I could find it again plus some other useful URLs.
> 
> Good luck
> 
> Diana
> 
> Sent from my iPad
> 
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Re: Apple photo calendars with Project Extensions? Help.

2018-11-10 Thread Pat
Hi, Marlene,

I do the same. The last few years, I have used CMYK.com.au, based in Melbourne. 
They do a good job and are very quick and efficient.

Cheers,
Pat

> On 10 Nov 2018, at 15:12, Marlene Oostryck  wrote:
> 
> Hi All,
> 
> It has been a tradition for the last 8 years for me to present a beautiful 
> Apple photo calendar to every family member at Xmas - and sometimes photo 
> books for special occasions. All have been superb quality and easy to produce 
> from iPhoto/Photos.
> In preparation for the 2019 calendar, my iMac has been upgraded to High 
> Sierra (10.13.6) by Daniel Kerr. 
> I have selected and edited over 200 photos and was ready to download the new 
> Project Extensions BUT … on checking reviews it sounds disastrous!
> Mimeo - extremely bad, program stalls and crashes, take money-no product- 
> hard to get refund, smudged text, clunky to use, high shipping costs, waste 
> of time - Don’t download.
> Motif and Shutterfly don’t have good feedback either.
> 
> So - can any members suggest an alternative print service, for photo 
> calendars, compatible with Photos and the same quality and service available 
> - like Apple provided before this disappointing decision.
> 
> Any suggestions would be appreciated.
> 
> Regards
> 
> Marlene Oostryck
> 
> 
> 
> 
> 
> 
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Adaptor for dongle

2018-10-03 Thread Pat
Hello, all,

I will be receiving a gift device that uses a USB C dongle. I would like to 
find out which adaptor I will need for my computer (Mac Pro, 2013), which has 
USB 3 and HDMI sockets.

Thanks,
Pat
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Re: Smarty pants Mail.app keeps changing address

2018-08-20 Thread Pat
Thanks very much, Philippe!

Pat

> On 20 Aug 2018, at 18:31, Philippe Chaperon  wrote:
> 
> Hi Pat, 
> 
> This is how it is done: 
> 
> Delete old email addresses
> Mail keeps a list of your previous recipients and uses it to suggest or 
> complete addresses for you when you send email. You can delete obsolete or 
> incorrect addresses from the list in Mail, and use the list to quickly see or 
> add people to the Contacts app.
> 
> In Mail, choose Window > Previous Recipients.
> Do any of the following:
> Sort the list: Click a column header.
> Search for a name: Enter the name in the search field. 
> Remove a name from the list: Select one or more names, then click Remove From 
> List.
> Show a name in Contacts: Double-click any name that’s preceded by a card icon.
> Add a name to Contacts: Select a name, then click Add to Contacts.
> 
> 
> 
> https://support.apple.com/en-au/guide/mail/delete-old-email-addresses-mlhlp1113/mac
>  
> <https://support.apple.com/en-au/guide/mail/delete-old-email-addresses-mlhlp1113/mac>
> 
> Regards, 
> 
> Philippe Chaperon
> 
> On 20 Aug 2018, at 6:06 pm, Pat  <mailto:clamsh...@iinet.net.au>> wrote:
> 
> I just wrote a letter to my sister; when I tried to put her new address on 
> the letter, the app kept changing it back to an old, obsolete address.  The 
> new address is in the Contact app and the old address has been removed. The 
> new address wouldn’t stick even when I typed it in by hand. Is there a 
> solution for this? I would rather not get a different mail app.
> 
> TIA,
> Pat
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Smarty pants Mail.app keeps changing address

2018-08-20 Thread Pat
I just wrote a letter to my sister; when I tried to put her new address on the 
letter, the app kept changing it back to an old, obsolete address.  The new 
address is in the Contact app and the old address has been removed. The new 
address wouldn’t stick even when I typed it in by hand. Is there a solution for 
this? I would rather not get a different mail app.

TIA,
Pat
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Re: Inserting page break into a PDF from HTML

2018-05-28 Thread Pat
Hi, David,

I haven’t done this, but my html book says:
You can insert a page break before or after an element. 

Example: the html should say   this element.

The css should be,  *.page-break-after { page-break-after: always; }

And the same pattern for ‘page-break-before’.

I hope this helps.
Cheers,
Pat




> On 29 May 2018, at 10:00, David Noel  wrote:
> 
> Over the years, I've put together a large website of scientific articles, at 
> AOI.com.au <http://aoi.com.au/>. It's been reasonably successful for a 
> science site, clocking up half a million visitors.
> 
> I write each article (eg Article2491.pages) directly in html, using Pages. To 
> make a Pages article into a web article, I just export it to plain text 
> (Article2491.txt) and change the .txt to .htm (Article2481.htm). I test by 
> dragging the .htm over to a browser, which shows me how it will look on the 
> Web, and when satisfied I upload the .htm and any associated graphics onto 
> the live AOI site.
> 
> Now I'm working on converting 6 of the website articles into a 
> print-on-demand book with KDL, Kindle Direct Publishing (part of Amazon), to 
> be called "How the Universe Works". KDL accepts the PDF of a book text to 
> make the book layout, and a PDF can be made simply from an HTML article or 
> book text by Printing to PDF.
> 
> I'd like to find a way to put a marker into the HTML version of a 
> book/article collection, so that when it's converted to a PDF, it will create 
> a page break in the PDF. Page breaks are needed in the PDF to make new pages 
> at the start of chapters and book preliminaries such as title page, contents 
> page, etc.
> 
> Can anyone suggest a simple way of doing this, please?
> 
> Cheers, David Noel.
> 
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Re: Search engine!

2018-05-13 Thread Pat
Hi, Daniel,

Thanks for your reply, but I still haven’t been able to change away from the 
pernicious Bing. Clicking on the magnifying glass does nothing. On the Safari 
Preferences Search tab, trying to change Bing to anything else is futile.  I 
attach a screen shot of the Safari General Preference tab.  It differs from the 
screen shot that Peter Faulks sent (thanks, Peter) in that my list does not 
contain a Default search engine. I am convinced that these changes are the 
result of the Security 2018-001 update. I have to say I was puzzled by the 
2018-001 number because it is already May and there must have been previous 
security updates, or is that wrong?

Cheers,
Pat



> On 13 May 2018, at 12:48, Daniel Kerr <wa...@macwizardry.com.au> wrote:
> 
> Another way to also change it. When you have a “blank” page open (and you can 
> see the line “Search or enter website name”, if you click on the search 
> magnifying glass thing to the left of this, you’ll get a drop down menu. You 
> can change here.
> Otherwise it’s Safari menu - Preferences - Search.
> “Search engine”. Then choose from the drop down menu you want.
> 
> Some times websites will change the search for you (or ask you if you want to 
> go to this page, without you realising it’s meaning it’s going to change it.
> And some software can also ask if you want to change it as well, as part of 
> the install of the software. Malware can also do it as well sometimes - 
> though normally won’t change it to Bing, it will change it some other weird 
> search engine or “tracking” website.
> 
> Kind regards
> Daniel
> 
> Sent from my iPhone 7
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   <http://www.macwizardry.com.au>
> 
>>> On 13 May 2018, at 11:14 am, Pat <clamsh...@iinet.net.au> wrote:
>>> 
>>> I have just discovered that my choice of search engine has been corrupted: 
>>> I was using Duck Duck Go. And now I discover that it has been 
>>> surreptitiously replaced by Bing and I haven’t been able to change it back. 
>>>  I don’t like this at all!  Who  made this decision? No one asked my 
>>> permission. And why can’t I change back?
>>> 
>>> Grrr!
>>> Pat
>>> Mac Pro, running OS 10.13.4
> 
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Re: Search engine!

2018-05-12 Thread Pat
Hi, Daniel and others who responded,

I wish it was this easy. Those ‘remedies’ were the first things I tried to do, 
but, Bing just doesn’t go away. Looking at the Websites tab of Safari 
preferences it appears that you can turn Bing off and turn on the preferred 
browser, but that doesn’t work either. 

This change obviously came with  Security Update 2018-001 I installed last 
night. Working through the list, if I turned on DuckDuckGo, the warning icons 
appear and say it isn’t secure enough, and the same warning comes up with other 
choices and only Bing is left.

Probably most other members have installed this already — are they stuck with 
Bing also?

Thanks,
Pat 


> On 13 May 2018, at 12:48, Daniel Kerr <wa...@macwizardry.com.au> wrote:
> 
> Another way to also change it. When you have a “blank” page open (and you can 
> see the line “Search or enter website name”, if you click on the search 
> magnifying glass thing to the left of this, you’ll get a drop down menu. You 
> can change here.
> Otherwise it’s Safari menu - Preferences - Search.
> “Search engine”. Then choose from the drop down menu you want.
> 
> Some times websites will change the search for you (or ask you if you want to 
> go to this page, without you realising it’s meaning it’s going to change it.
> And some software can also ask if you want to change it as well, as part of 
> the install of the software. Malware can also do it as well sometimes - 
> though normally won’t change it to Bing, it will change it some other weird 
> search engine or “tracking” website.
> 
> Kind regards
> Daniel
> 
> Sent from my iPhone 7
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   <http://www.macwizardry.com.au>
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 13 May 2018, at 12:34 pm, Stephen Chape <chap...@bigpond.com> wrote:
>> 
>> Hi Pat.
>> 
>> Go to Safari/Preferences/HomePage
>> Then type in the URL you want.
>> 
>>> On 13 May 2018, at 11:14 am, Pat <clamsh...@iinet.net.au> wrote:
>>> 
>>> I have just discovered that my choice of search engine has been corrupted: 
>>> I was using Duck Duck Go. And now I discover that it has been 
>>> surreptitiously replaced by Bing and I haven’t been able to change it back. 
>>>  I don’t like this at all!  Who  made this decision? No one asked my 
>>> permission. And why can’t I change back?
>>> 
>>> Grrr!
>>> Pat
>>> Mac Pro, running OS 10.13.4
>>> 
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>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
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Search engine!

2018-05-12 Thread Pat
I have just discovered that my choice of search engine has been corrupted: I 
was using Duck Duck Go. And now I discover that it has been surreptitiously 
replaced by Bing and I haven’t been able to change it back.  I don’t like this 
at all!  Who  made this decision? No one asked my permission. And why can’t I 
change back?

Grrr!
Pat
Mac Pro, running OS 10.13.4

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Combo update?

2018-03-30 Thread Pat
Just received an email from ‘Maintain’, email address: i...@maintain.se 
<mailto:i...@maintain.se>, recommending a combo update to High Sierra 10.13.4,  
and providing a link. 

With all the clever scams these days, I did not want to click this. I looked on 
the Apple website and could not find any reference to a combo update. Also 
looked at the App Store — no mention of a 10.13.4 update.

Is there such a link on Apple’s site?

Cheers,
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Unusual message

2018-01-17 Thread Pat
I was just backing up my hard disc when a strange message popped up.
“System Extension Blocked

A program tried to load new system extension(s) signed by “Legacy Developer: 
Atto”.  If you want to enable these extensions, open Security & Privacy System 
Preferences.

Open Security Preferences  OK”

I searched on the internet for  “Legacy Developer: Atto” but the results still 
didn’t tell me what was happening. Should I open Security & Privacy System 
Preferences?

Cheers,

Pat

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Illustrator and InDesign

2017-09-30 Thread Pat
For those who use older versions of AI and ID, Adobe suggests strongly that you 
hold back about installing High Sierra just now. These older versions have a 
few problems with it, and Adobe says they will update them.

Cheers,
Pat
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Re: Apple I.D.

2017-09-04 Thread Pat
Hi, Tony,

I’m sure other people who know more will get back to you. I had exactly this 
same experience 2 weeks ago. A message from Apple saying someone was using my 
account in Wembley — which is a long way from where I live. Still, I couldn’t 
be sure it wasn’t true. You probably get the same map marked with the location 
and the options to allow or disallow. I kept clicking ‘disallow’ and the cycle 
would begin again. After losing quite a lot of hair, I pushed the button for a 
live chat. This person explained that the map was very inaccurate and should be 
ignored, and I should have clicked ‘allow’.

The person who answered said that the solution would use 2 of my ‘trusted’ 
devices. For me, that was the iPhone and the iPad; the number that comes up on  
one device, needs to be entered on the other one in order to prove that you are 
you. I don’t remember the gnarly details.

So I would recommend the live chat to sort to sort it out.

Cheers,
Pat 


> On 5 Sep 2017, at 10:32, Anthony Francis (Tony) <antne...@icloud.com> wrote:
> 
> Hi all
> 
> I am getting ready to punch the Computer Screen.
> 
> Somehwo I lost the Affinity Program, I can’t find it anywhere in my system, 
> so as I purchased it through iTunes I thought that I would go to Purchased 
> and down load it again.
> Now, my problem starts from signing in with my Password, I receive a warning 
> on my iPhone to let me know that “someone” is using my account, fine, click 
> ok, my phone goes off again, this time with a passcode number, where do I put 
> the number, there is only my e-mail address and the space for my Password on 
> the desk top.
> 
> Thanks all
> 
> Frustrated am I.
> 
> Tony 
> 
> Boddington
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Re: JRE

2017-08-01 Thread Pat
Hi, Peter,

I have been using JRE in a graphics program for several years. No problems with 
or from it. 

Cheers,
Pat

> On 1 Aug 2017, at 18:41, Peter Curtis <pe...@augold.com.au> wrote:
> 
> Hi 
> I’m using Libre Office at the moment and in starting a new database it is 
> asking me to install JRE.
> Is this safe to use?
> Kind regards
> Peter
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Re: Blocked iPhone

2017-06-15 Thread Pat
Hi, Daniel,

I don’t know yet — haven’t gotten to a Telstra shop yet. Hope to do it next 
week.

Heaven preserve us from all silly Pats (I try hard not to be one),

Thanks!
Pat


> On 15 Jun 2017, at 21:21, Daniel Kerr <wa...@macwizardry.com.au> wrote:
> 
> Hi Pat
> 
> Is it when you go to turn the phone on it is asking for a Passcode to get 
> into the phone? As generally Telstra won’t help with that, and it does 
> require a reset unfortunately.
> If it’s a PUK lock code, then yes Telstra can help with that.
> If it’s the one from turning the phone on itself, then that code will be 
> coming from the iPhone, in that it’s the one which would have been chosen 
> when the iPhone was first set up.
> Hope you’ll find either code then get it sorted.
> 
> 
> As an aside, my “Pat” one that Ronni replied too was a silly Pat over east 
> who sent my time sensitive parcel to Huntingdale VIC to be “collected” 
> instead of Huntingdale WA. Bad enough being off sick, but having to deal with 
> a silly Pat lady as well saying “wasn’t my fault” when she addressed the 
> parcel didn’t help (to which I replied to her, well, it wasn’t my fault as I 
> didn’t send the parcel and the order form had the correct address on 
> it,…lol). So I was complaining to Ronni about it when we were emailing back 
> and forwards about “our grrr day” :)
> Just for those following and wondering,…lol.
> Too many emails some days,………
> 
> Hope your get your iPhone sorted.
> Kind regards
> Daniel
> 
> Sent from my iPhone 7
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   <http://www.macwizardry.com.au>
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 15 Jun 2017, at 6:56 pm, Ronda Brown <ro...@mac.com> wrote:
>> 
>> OMG yes... sorry folks... sorry 'wrong Pat' :) Trying to multitask all day 
>> has finally got to me!
>> I need a break and some food.
>> 
>> Cheers,
>> Ronni 
>> 
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>>> On 15 Jun 2017, at 6:49 pm, Daniel Kerr <dan...@macwizardry.com.au> wrote:
>>> 
>>> Ronni
>>> 
>>> You replied to my wrong email.
>>> You sent to the wamug list to Pat’s reply when I was talking about that 
>>> salesperson.
>>> I think you crossed wires……
>>> Wrong Pat person,….
>>> 
>>> 
>>> Kind regards
>>> Daniel
>>> 
>>> Sent from my iPhone 7
>>> 
>>> ---
>>> Daniel Kerr
>>> MacWizardry
>>> 
>>> Phone: 0414 795 960
>>> Email: <dan...@macwizardry.com.au>
>>> Web:   <http://www.macwizardry.com.au>
>>> 
>>> 
>>> **For everything Apple**
>>> 
>>> 
>>> 
>>>> On 15 Jun 2017, at 6:46 pm, Ronda Brown <ro...@mac.com> wrote:
>>>> 
>>>> I know, always someone else's fault... Never how stupid I've been!!! Lol
>>>> 
>>>> Sent from Ronni's iPad4
>>>> 
>>>> 
>>>>> On 15 Jun 2017, at 4:43 pm, Pat <clamsh...@iinet.net.au> wrote:
>>>>> 
>>>>> Hi, Ronni,
>>>>> 
>>>>> Thanks very much.
>>>>> 
>>>>> When I started to unravel this problem, I wasn’t sure which big company 
>>>>> was responsible. I now know it wasn’t Apple (they have totally 
>>>>> discontinued support for a phone running iOS 7.3). 
>>>>> 
>>>>> My conclusion is that I need to go to a Telstra shop with all the Telstra 
>>>>> passwords and IDs. Dealing with Telstra on the phone is too painful. I 
>>>>> hope it won’t come to having to reset the phone.
>>>>> 
>>>>> Cheers,
>>>>> Pat
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>>> On 15 Jun 2017, at 13:28, Ronni Brown <ro...@mac.com> wrote:
>>>>>> 
>>>>>> 
>>>>>>> On 15 Jun 2017, at 11:21 am, Pat <clamsh...@iinet.net.au> wrote:
>>>>>>> 
>>>>>>> I hope this isn’t too far off t

Re: Blocked iPhone

2017-06-15 Thread Pat
Hi, Ronni,

Thanks very much.

When I started to unravel this problem, I wasn’t sure which big company was 
responsible. I now know it wasn’t Apple (they have totally discontinued support 
for a phone running iOS 7.3). 

My conclusion is that I need to go to a Telstra shop with all the Telstra 
passwords and IDs. Dealing with Telstra on the phone is too painful. I hope it 
won’t come to having to reset the phone.

Cheers,
Pat




> On 15 Jun 2017, at 13:28, Ronni Brown <ro...@mac.com> wrote:
> 
> 
>> On 15 Jun 2017, at 11:21 am, Pat <clamsh...@iinet.net.au 
>> <mailto:clamsh...@iinet.net.au>> wrote:
>> 
>> I hope this isn’t too far off topic. My husband recharged his iPhone 4 at a 
>> Telstra shop but didn’t know the password or Apple ID because I have been 
>> managing the phone for him on my computer. I tried to unblock it on the 
>> phone itself, but there are too many passwords involved — Apple and Telstra 
>> -- and I didn’t hit on the correct one, which made the phone even more 
>> unresponsive.
>> 
>> I have just sorted out the ID and password with Apple, but the The phone is 
>> on iOS 7.3 so it is not listed as one of my devices.
>> 
>> I searched on the Telstra site for info about how to unblock an iPhone, but 
>> everything seemed to be about unlocking a phone. I didn’t buy the phone from 
>> Telstra. The only Unblock iPhone mention on community support was not 
>> relevant to this situation.
>> 
>> Where do I go from here? I hope someone can help.
>> TIA,
>> Pat
> 
> 
> Hi Pat,
> 
> I’m having trouble trying to understand what you actually mean… to charge his 
> iPhone he should not have required his Apple ID?
> Was it the PASSCODE to unlock for the iPhone that your husband did not know?
> 
> How to Reset iPhone Passcode
> 
> If you forgot your iPhone passcode you can bypass the lock screen completely 
> and reset the passcode by using iPhone recovery mode 
> <http://osxdaily.com/2011/01/08/iphone-recovery-mode/>.
> 
> Warning: This will require you to restore your iPhone 
> <http://osxdaily.com/category/iphone/> or iPod touch 
> <http://osxdaily.com/tag/ipod-touch/>, this means you’ll lose all data on the 
> device and be back to factory settings.
> 
> Bypass & Reset the iPhone Passcode
> Disconnect the USB cable from the iPhone, leave the other end connected to 
> your Mac/PC
> Launch iTunes
> Press and hold the Home and Power button on the top of the iPhone to turn off 
> the device
> Press and continue to hold the Home button 
> <http://osxdaily.com/2011/01/16/forgot-iphone-passcode-how-to-reset/#> while 
> you reconnect the USB cable to your iPhone,  
> this will cause the iPhone to turn on
> Continue to hold the Home button until an alert message in iTunes appears 
> that an iPhone in recovery mode has been detected
>  Now that the iPhone is in recovery mode, you must restore the device:
> From iTunes, look under the “Summary” tab
> Click on the “Restore” button within iTunes
> This will wipe all files, settings, and apps from the iPhone, including the 
> passcode. 
> 
> When the restore is finished, the iPhone will 
> <http://osxdaily.com/2011/01/16/forgot-iphone-passcode-how-to-reset/#> be at 
> the factory settings. At this point you can choose to start from scratch or 
> to restore the iPhone from a backup 
> <http://osxdaily.com/2010/10/21/restore-iphone-from-backup/>.
> 
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS Sierra 10.12.5
> 
> 
> 
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Blocked iPhone

2017-06-14 Thread Pat
I hope this isn’t too far off topic. My husband recharged his iPhone 4 at a 
Telstra shop but didn’t know the password or Apple ID because I have been 
managing the phone for him on my computer. I tried to unblock it on the phone 
itself, but there are too many passwords involved — Apple and Telstra -- and I 
didn’t hit on the correct one, which made the phone even more unresponsive.

I have just sorted out the ID and password with Apple, but the The phone is on 
iOS 7.3 so it is not listed as one of my devices.

I searched on the Telstra site for info about how to unblock an iPhone, but 
everything seemed to be about unlocking a phone. I didn’t buy the phone from 
Telstra. The only Unblock iPhone mention on community support was not relevant 
to this situation.

Where do I go from here? I hope someone can help.
TIA,
Pat
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Re: Update from Yosemite to Sierra 10.12.4

2017-06-04 Thread Pat
Thank you very much, Ronni,

I was not aware of the macOS Sierra app — it must be a new method since I 
installed Yosemite. I was confused by the name being so similar to the later 
updates.

It took a long time to download and install, but things on my computer are 
mostly back to normal. I have a few small gripes: it doesn’t seem possible now 
to view emails before they are downloaded. That was a feature I liked very much 
— weed out the recognizable bad ones before they hit my desktop.

Folders have been shuffled into different locations, and my custom icons have 
been removed, but that just takes a little time to fix.

Again, many thanks!

Pat




> On 3 Jun 2017, at 22:02, Ronni Brown <ro...@mac.com> wrote:
> 
> Hi Pat,
> 
> You are upgrading from Yosemite to Sierra, you first require to install macOS 
> Sierra.app - NOT the Sierra Combo 10.12.5
> Combo Updates update the base version of a Mac OS X release to the version 
> specified in the Combo Update, including all intermediate updates. 
> For example, the  Combo Update updates any earlier version of macOS Sierra 
> 10.12.0 
> to macOS Sierra 10.12.5 using a single installer, as opposed to installing 
> the individual 10.12.1, 10.12.2, 10.12.3, and 10.12.4 updates.
> Go to this link <https://support.apple.com/en-au/HT201475 
> <https://support.apple.com/en-au/HT201475>>
> 
> Make sure you do backups, check updates for applications you use that they 
> are compatible, do the preparation!
> 
> Cheers,
> Ronni 
> 
> 
> ---
> 
> 
>> On 3 Jun 2017, at 6:39 pm, Pat <clamsh...@iinet.net.au 
>> <mailto:clamsh...@iinet.net.au>> wrote:
>> 
>> I also am having a problem updating from OSX 10.10.5.  I first downloaded 
>> the latest Sierra Combo to 10.12.5. When I tried to install it, the message 
>> said it could only be installed on 10.12.2. So I downloaded the Combo 
>> installer for that. When I tried to install it, it said it could only be 
>> installed on 10.11.1. 
>> 
>> I have downloaded that Combo now, but it still says it has to be installed 
>> on 10.11.0. I have searched for such a Combo installer without success. 
>> 
>> Need some advice as to what to do. I thought Combo installations should work 
>> on any previous OS. Certainly, Yosemite is the last iteration of OSX 10. The 
>> Apple "support help" has not provided any information.
>> 
>> Hopefully,
>> Pat
>> 
>> 
> 
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Re: Update from Yosemite to Sierra 10.12.4

2017-06-03 Thread Pat
I also am having a problem updating from OSX 10.10.5.  I first downloaded the 
latest Sierra Combo to 10.12.5. When I tried to install it, the message said it 
could only be installed on 10.12.2. So I downloaded the Combo installer for 
that. When I tried to install it, it said it could only be installed on 
10.11.1. 

I have downloaded that Combo now, but it still says it has to be installed on 
10.11.0. I have searched for such a Combo installer without success. 

Need some advice as to what to do. I thought Combo installations should work on 
any previous OS. Certainly, Yosemite is the last iteration of OSX 10. The Apple 
"support help" has not provided any information.

Hopefully,
Pat

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Re: Macbook Pro Certificates

2017-04-28 Thread Pat
There is a report in today’s online news about a new malware targeting Macs 
calle OSX/Dok. The first symptom is a pop-up message about a new OSX update. 
Don’t update! It is a trojan that can bypass Gatekeeper. Apparently it is 
signed with a valid developer certificate and attacks all kinds of Mac.

Pat



> On 29 Apr 2017, at 08:57, petercr...@westnet.com.au wrote:
> 
> My son's (James) MacBook Pro (~2011) has been updated to Sierra 10.12.4 since 
> he went on school holidays. He went back to school this week and was unable 
> to gain access into the school IT environment using the school wifi. He had 
> previously had no problem at last time in school when running El Capitan. He 
> called me this morning as I am FIFO at the moment in sunny Hedland and using 
> Facetime we proved a few things. He was able to access the school IT 
> environment by using the home WIFI network without a hitch. This problem 
> therefore arises when he is at school in the school wifi environs.
> 
> He indicated to me when first attempting to connect to the school environment 
> via the installed VMware he had a "certificate pop up come up on screen" to 
> which he pressed Accept. My suspicion is that has something to do with his 
> access problem though may be a Sierra related issue potentially. He took it 
> to his school IT team on Friday who said "you need to go to the App store and 
> do an update". He told them he is at the latest OSX 10.12.4, there is no 
> further update - I think they're fobbing him off and copping out because they 
> don't actually know the problem and solution. But neither do I, however I 
> admit to it. James is pretty competent in these things but we're both stumped 
> right now.
> 
>  
> Any clues by anyone on similar issues?
> 
>  
> Regards
> 
>  
> Pete.
> 
> 
> 
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Re: Creating new mail account

2016-12-14 Thread Pat
I’m very happy to report that Daniel Kerr sent me the solution to this problem: 
it is done by deliberately putting an error in the password when setting up a 
new account, which forces the form to ask for more information and giving the 
choice of IMAP or POP.

Thanks again, Daniel.

Pat





> On 14 Dec 2016, at 17:30, Pat <clamsh...@iinet.net.au> wrote:
> 
> Hello, WAMUGers,
> 
> I am trying to create a new mail account, but the form in System 
> Preferences/Internet Accounts does not give me any choice about the type of 
> account. I want it to be POP, but I am only provided with IMAP. I don’t need 
> any of the ‘services’ provided with IMAP and I really don’t want to be forced 
> to have it.
> 
> Is there any way I can get a POP account?
> 
> Thanks,
> Pat
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Creating new mail account

2016-12-14 Thread Pat
Hello, WAMUGers,

I am trying to create a new mail account, but the form in System 
Preferences/Internet Accounts does not give me any choice about the type of 
account. I want it to be POP, but I am only provided with IMAP. I don’t need 
any of the ‘services’ provided with IMAP and I really don’t want to be forced 
to have it.

Is there any way I can get a POP account?

Thanks,
Pat
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Re: OS 10.10.2 and Quicklook

2015-02-03 Thread Pat
Hi, Ronni,

After reading the posts on the updating problems, I used 10.10.2 as I already 
had 10.10.1 installed.
Repaired permissions, but did not Repair Drive.

After reading the posts this afternoon, I tried the Preview trick mentioned by 
Neil, but Preview wouldn’t open a .html file.

So, I will try the other new suggestion, to go through the whole updating 
procedure again with the Combo 10.10.2 tomorrow.

Thanks, everybody
Pat



 On 3 Feb 2015, at 15:18, Ronda Brown ro...@mac.com wrote:
 
 I don't think Bare Bones can help, it does seem to be happening to quite a 
 few people who have updated to 10.10.2 ... not everyone is experiencing the 
 'bug'.
 It worked in 10.10.1 but not working in 10.10.2 for many people.
 
 You can file a Bug report to Apple as many have.
 https://developer.apple.com/bug-reporting/using-bug-reporter/ 
 https://developer.apple.com/bug-reporting/using-bug-reporter/
 
 How did you update did you use the Combo update or just Software Update?
 Did you Repair Permissions, Repair Drive?
 
 Ronni
 Sent from Ronni's iPad4
 
 
 On 3 Feb 2015, at 2:40 pm, clamsh...@iinet.net.au 
 mailto:clamsh...@iinet.net.au wrote:
 
 Thank you, Ronni. Unfortunately, it didn’t fix the problem.  I will write to 
 Bare Bones again and see if they have any other solution.
 
 I appreciate your help very much.
 Pat
 
 
 On 3 Feb 2015, at 13:01, Ronni Brown ro...@mac.com mailto:ro...@mac.com 
 wrote:
 
 Hi Pat,
 
 After you moved the .plist file to the Trash.
 Make sure you quit ALL applications before emptying the Trash, so that the 
 .plist file can properly be deleted. 
 If it doesn't work right away, restart your computer for the changes to 
 take effect.
 
 Don't move the com.apple.launchservices.secure.plist
 
 If you still have the problem the Terminal command is:
 Open up Terminal and enter the following two commands, each followed by the 
 Enter key. 
 NOTE: the spaces in he first command (copy  paste might be best)
 
 These commands will rebuild the LaunchServices file and will refresh the 
 Finder so that the changes take effect. 
 You might have to wait a minute or two for the first command before killing 
 the Finder, as the database needs time to restructure itself.
 
 /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister
  -kill -r -domain local -domain system -domain user
 
 killall Finder
 
 If you still have the issue, it might not be Launch Services causing the 
 problem, but something else?
 
 Cheers,
 Ronni
 
 On 3 Feb 2015, at 12:33 pm, clamsh...@iinet.net.au 
 mailto:clamsh...@iinet.net.au wrote:
 
 Hi, Ronni,
 
 Thanks very much for your reply. I just did as you said, deleted the 
 com.apple.LaunchServices.plist, rebooted, but it did not solve the 
 problem, and the plist has not been recreated.
 
 I see that there is also a directory called com.apple.LaunchServices and 
 in it is com.apple.launchservices.secure.plist.  I did not do anything to 
 this.
 
 Do I need to do anything to recreate the plist?
 
 I have used Terminal successfully for a few things in the past. I believe 
 I can follow instructions to fix things.
 
 Pat
 
 
 On 3 Feb 2015, at 11:21, Ronni Brown ro...@mac.com 
 mailto:ro...@mac.com wrote:
 
 Hi Pat,
 
 If you are not familiar with using Terminal, there are other options to 
 Rebuild Launch Services Database.
 Terminal or Onyx or try this first:
 
 The (Tilde ~) means your Home Library which is hidden you need to unhide 
 it. You can open it easily enough by holding down Option while choosing 
 Library from the Finder’s Go menu.
 
 1. Quit all open applications 
 2. Navigate to ~/Library/Preferences. Locate 
 com.apple.LaunchServices.plist, delete the file.
 3.  Then Reboot your Mac. 
 
 This should accomplish the same result as using OnyX or the Terminal 
 command.
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 OS X Yosemite 10.10.2
 
 
 
 On 3 Feb 2015, at 10:39 am, clamsh...@iinet.net.au 
 mailto:clamsh...@iinet.net.au wrote:
 
 Hi, Peter,
 
 Thanks for your reply. I looked through the very long list of plugins, 
 but didn’t see one for html. However, I also wrote to Bare Bones and 
 they replied, “Since Quicklook is an OS service which does not depend on 
 applications but rather file info, I'm reasonably sure the cause of this 
 misbehavior is that your Mac's Launch Services database has become 
 damaged (perhaps as a side-effect of the OS upgrade), and I therefore 
 recommend you try rebuilding it.”  They suggested downloading 
 TinkerTool, which I did. They also said that there were command line 
 solutions.
 
 Unfortunately, I don’t know how to use TinkerTool or command line to 
 rebuild the Launch Services database. I’m willing to try either way. 
 Instructions hopefully requested.
 
 Thanks,
 Pat
 
 
 On 3 Feb 2015, at 07:24, Peter Hinchliffe hinch...@multiline.com.au

Re: Mail problems again

2014-11-23 Thread Pat
Hi, Ronni,

It’s fixed! I tried all the suggestions with no luck, so started from scratch 
with the router: discovered that it only had its own DNS number in the Network 
Wi-Fi panel. Fortunately, I had all the original data written down, so was able 
to add the necessary. Now I can gather up the piles of hair lying around and 
try to stick it back on. I can’t imagine how those numbers vanished away.

Thank you very much for your help!
Cheers,
Pat


 On 23 Nov 2014, at 14:39, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 Comments below.
 On 23 Nov 2014, at 1:43 pm, Pat Scott clamsh...@iinet.net.au wrote:
 
 Hi, Ronni,
 
 The only entry on the Proxy panel is at the bottom where it says: Bypass 
 proxy settings for these Hosts  Domains: *.local, 169.254/16
 
 Should this be removed?
 
 NO... As long as nothing is selected (ticked) in the boxes above *.local, 
 169.254/16
 
 Connection Doctor has indicated Mail can connect to the Internet as it shows 
 green in Connection Status.
 But shows Red dots in the Account Status column.
 So you need to Check your Incoming IMAP or POP and Outgoing SMTP email 
 account settings are correct as per your ISPs Mail Settings.
 
 Check you don't have any third party firewall software, such as Little Snitch 
 blocking the necessary ports.
 
 I presume you have already tried Quitting Mail and Restarting your Mac and 
 then opening Mail again? 
 
 Power Cycle your Network Modem  Router  Mac
 Power all Off - Then first Power ON the Modem - then the Router - then your 
 Mac.
 
 Cheers,
 Ronni
 
 
 Thanks,
 Pat
 
 
 
 On 23 Nov 2014, at 11:58, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 Just quickly - Check to don't have any Proxy Server in System Preferences  
 Network Wi-Fi  'Advanced'   Proxies 
 Nothing selected under Proxies
 
 Sent from Ronni's iPad4
 
 
 On 23 Nov 2014, at 11:12 am, Pat Scott clamsh...@iinet.net.au wrote:
 
 For no apparent reason, suddenly Mail on my Mac is not connecting to the 
 wifi. I can't send or receive anything. This letter is being written on 
 the iPad.
 
 The wifi is working properly: the iPad and my husband's laptop have no 
 difficulty with it. There are apps on the iPad that interact with the Mac 
 by wifi and they function normally. So it must be something within Mail.
 
 In Mail, the 3 POP email accounts are shown as off-line, with exclamation 
 marks, and they cannot be put back on-line. In the Mailbox menu, I can 
 toggle back and forth between the on and off setting, but nothing happens. 
 None of the account settings have changed.
 
 Mail Connection Doctor says Mail is able to connect to the Internet and 
 Connection Status is green, the 3 email accounts all have red status, and 
 I should check account data. I glanced at the Logs. The most recent 
 SocketStreamEvents Log says ERROR: Connecting failed for socket: 
 0x618000b75e0: Error: Domain=NSPOSIXError Domain Code=60 The operation 
 couldn't be completed. Operation timed out. Also Unscheduled streams 
 from run loop waiting for open -- socket:  and much more. Unfortunately, 
 I don't know what it means.
 
 Mac Pro 2013
 running OS 10.10
 
 Help, please?
 Pat
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Mail problems again

2014-11-22 Thread Pat Scott
For no apparent reason, suddenly Mail on my Mac is not connecting to the wifi. 
I can't send or receive anything. This letter is being written on the iPad.

The wifi is working properly: the iPad and my husband's laptop have no 
difficulty with it. There are apps on the iPad that interact with the Mac by 
wifi and they function normally. So it must be something within Mail.

In Mail, the 3 POP email accounts are shown as off-line, with exclamation 
marks, and they cannot be put back on-line. In the Mailbox menu, I can toggle 
back and forth between the on and off setting, but nothing happens. None of the 
account settings have changed.

Mail Connection Doctor says Mail is able to connect to the Internet and 
Connection Status is green, the 3 email accounts all have red status, and I 
should check account data. I glanced at the Logs. The most recent 
SocketStreamEvents Log says ERROR: Connecting failed for socket: 0x618000b75e0: 
Error: Domain=NSPOSIXError Domain Code=60 The operation couldn't be completed. 
Operation timed out. Also Unscheduled streams from run loop waiting for open 
-- socket:  and much more. Unfortunately, I don't know what it means.

Mac Pro 2013
running OS 10.10

Help, please?
Pat

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Re: Mail problems again

2014-11-22 Thread Pat Scott
Hi, Ronni,

The only entry on the Proxy panel is at the bottom where it says: Bypass proxy 
settings for these Hosts  Domains: *.local, 169.254/16

Should this be removed?

Thanks,
Pat



 On 23 Nov 2014, at 11:58, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 Just quickly - Check to don't have any Proxy Server in System Preferences  
 Network Wi-Fi  'Advanced'   Proxies 
 Nothing selected under Proxies
 
 Sent from Ronni's iPad4
 
 
 On 23 Nov 2014, at 11:12 am, Pat Scott clamsh...@iinet.net.au wrote:
 
 For no apparent reason, suddenly Mail on my Mac is not connecting to the 
 wifi. I can't send or receive anything. This letter is being written on the 
 iPad.
 
 The wifi is working properly: the iPad and my husband's laptop have no 
 difficulty with it. There are apps on the iPad that interact with the Mac by 
 wifi and they function normally. So it must be something within Mail.
 
 In Mail, the 3 POP email accounts are shown as off-line, with exclamation 
 marks, and they cannot be put back on-line. In the Mailbox menu, I can 
 toggle back and forth between the on and off setting, but nothing happens. 
 None of the account settings have changed.
 
 Mail Connection Doctor says Mail is able to connect to the Internet and 
 Connection Status is green, the 3 email accounts all have red status, and I 
 should check account data. I glanced at the Logs. The most recent 
 SocketStreamEvents Log says ERROR: Connecting failed for socket: 
 0x618000b75e0: Error: Domain=NSPOSIXError Domain Code=60 The operation 
 couldn't be completed. Operation timed out. Also Unscheduled streams from 
 run loop waiting for open -- socket:  and much more. Unfortunately, I don't 
 know what it means.
 
 Mac Pro 2013
 running OS 10.10
 
 Help, please?
 Pat
 
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Re: Yosemite bug report

2014-10-27 Thread Pat
Hi, Ronni,

Please take a look at this screenshot: 
http://www.rarefruitclub.org.au/Xtra/First_Line_missing.png

There are 2 messages there, but details are only shown on one.

Cheers,
Pat


 On 26 Oct 2014, at 18:33, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 There is no Bug
 For POP account you should see in Show messages: All Messages on POP server
 From - Subject - Date Received - Size
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 26 Oct 2014, at 6:24 pm, Pat clamsh...@iinet.net.au wrote:
 
 I’ve just installed Yosemite. It all went smoothly with no problems. 
 However, I noticed something that must be a bug, just a small one, but 
 annoying.
 
 I like to check the Get Account Info on the bottom of the Mail window before 
 I download mail. The bug is that the first line in the Account Info window 
 does not show the Subject or the Size of the first message, just the Date 
 Received and the Time.
 
 Has anyone else seen this? Is there somewhere on the Apple site I can point 
 this out?
 
 Cheers,
 Pat
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Re: Yosemite bug report

2014-10-27 Thread Pat
Hi, Ronni,

Please take a look at this screenshot: 
http://www.rarefruitclub.org.au/Xtra/First_Line_missing.png

There are 2 messages there, but details are only shown on one.

Cheers,
Pat


 On 26 Oct 2014, at 18:33, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 There is no Bug
 For POP account you should see in Show messages: All Messages on POP server
 From - Subject - Date Received - Size
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 26 Oct 2014, at 6:24 pm, Pat clamsh...@iinet.net.au wrote:
 
 I’ve just installed Yosemite. It all went smoothly with no problems. 
 However, I noticed something that must be a bug, just a small one, but 
 annoying.
 
 I like to check the Get Account Info on the bottom of the Mail window before 
 I download mail. The bug is that the first line in the Account Info window 
 does not show the Subject or the Size of the first message, just the Date 
 Received and the Time.
 
 Has anyone else seen this? Is there somewhere on the Apple site I can point 
 this out?
 
 Cheers,
 Pat
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Yosemite bug report

2014-10-26 Thread Pat
I’ve just installed Yosemite. It all went smoothly with no problems. However, I 
noticed something that must be a bug, just a small one, but annoying.

I like to check the Get Account Info on the bottom of the Mail window before I 
download mail. The bug is that the first line in the Account Info window does 
not show the Subject or the Size of the first message, just the Date Received 
and the Time.

Has anyone else seen this? Is there somewhere on the Apple site I can point 
this out?

Cheers,
Pat
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Re: Unexplained Mail

2014-09-21 Thread Pat
Hi, Ronni,

Sorry about the delay - I was in the city all day and attending the Climate 
Change Action rally (clumps of wet people standing around with umbrellas in the 
chilly damp wind, worrying about warming weather).

My mail accounts are POP, and messages are removed immediately on downloading. 
These are the same settings I had on my old machine. I am sure they are 
correct, as Daniel did the transfer for me.

I noticed that when I sent the email to WAMUG this morning, that Mail said 
“sending 3 of 3”, but there was only one. Curiously, when I downloaded the most 
recent batch of mail, Mail said there were 18 messages and it downloaded 18 
messages. So, nothing regular about it.

Thanks,
Pat

On 21 Sep 2014, at 11:24, Ronni Brown ro...@mac.com wrote:

 Hi Pat,
 
 Is this a POP email Account or IMAP?
 In Mail  Preferences  Accounts - Advanced  What do you have selected under 
 'Remove copy from server after retrieving a message'?   Immediately - After 
 One Day - After one week or what?
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 
 On 21 Sep 2014, at 10:12 am, Pat clamsh...@iinet.net.au wrote:
 
 I always use the little gear (flower?) icon at the bottom of the Mail window 
 to check what is on the mail server, and eliminate the ones I don’t want to 
 download. Just recently, I noticed that Mail was apparently downloading many 
 more emails than were listed on Get Account Info, however, they don’t 
 actually appear in my Mail boxes.
 
 For instance, this morning, I checked Get Account Info and it listed 29 
 emails, and this was what appeared  in my Mail boxes, but while downloading, 
 the message was “downloading 77 of 77 emails”.  Later, I checked Mail again, 
 and 2 were listed, and downloaded, but Mail said “downloading 9 of 9 
 emails”.  And again, just now I checked what was on the server: 1 email, but 
 the message was “downloading 80 of 80”.
 
 I don’t know how long this has been going on, but it is only in the last 
 week that I spotted the discrepancy. This is a new MacPro that I have only 
 had for 6 weeks. It is running Mavericks 10.9.4 and Mail is Version 7.3 
 (1878.6).
 
 What is going on? Has my Mac been compromised to send out spam or viruses?
 
 Pat
 
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Unexplained Mail

2014-09-20 Thread Pat
I always use the little gear (flower?) icon at the bottom of the Mail window to 
check what is on the mail server, and eliminate the ones I don’t want to 
download. Just recently, I noticed that Mail was apparently downloading many 
more emails than were listed on Get Account Info, however, they don’t actually 
appear in my Mail boxes.

For instance, this morning, I checked Get Account Info and it listed 29 emails, 
and this was what appeared  in my Mail boxes, but while downloading, the 
message was “downloading 77 of 77 emails”.  Later, I checked Mail again, and 2 
were listed, and downloaded, but Mail said “downloading 9 of 9 emails”.  And 
again, just now I checked what was on the server: 1 email, but the message was 
“downloading 80 of 80”.

I don’t know how long this has been going on, but it is only in the last week 
that I spotted the discrepancy. This is a new MacPro that I have only had for 6 
weeks. It is running Mavericks 10.9.4 and Mail is Version 7.3 (1878.6).

What is going on? Has my Mac been compromised to send out spam or viruses?

Pat
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iPad not charging

2014-06-09 Thread Pat
Help! iPad 2 won’t charge. It started out  plugged into my computer for 
updating - didn’t charge, didn’t make its happy little chirp. There is a small 
icon I haven’t seen before next to the depleted battery icon: looks like a 
slightly skewed arrow head. So then I plugged it into the mains supply, but it 
is still not charging.

I hope it is not the end of my good little friend. Information solicited, 
please!

Pat
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iPad 2 update

2014-06-09 Thread Pat
I just tried the USB cable from the iPhone4, and now the iPad is charging while 
plugged into the computer. If I remember correctly, this will do the job even 
though it is a smaller cable. How important is it to have the correct connector?

Cheers,
Pat
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Re: iPad not charging

2014-06-09 Thread Pat
Hi, Ronni and Susan,

Thanks very much for your input. I’m vastly relieved that the problem seems to 
be with the USB cord, but I wonder what makes such a thing go bad.

Thanks again!
Pat


On 10 Jun 2014, at 8:02 am, Susan Hastings susanhasti...@mac.com wrote:

 Hi Pat, have you tried using a different USB cable? 
 
 Sent from my iPad
 
 On 10 Jun 2014, at 7:40 am, Pat clamsh...@iinet.net.au wrote:
 
 Help! iPad 2 won’t charge. It started out  plugged into my computer for 
 updating - didn’t charge, didn’t make its happy little chirp. There is a 
 small icon I haven’t seen before next to the depleted battery icon: looks 
 like a slightly skewed arrow head. So then I plugged it into the mains 
 supply, but it is still not charging.
 
 I hope it is not the end of my good little friend. Information solicited, 
 please!
 
 Pat
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Re: Changing Get Info permissions

2014-06-03 Thread Pat
On 2 Jun 2014, at 7:08 pm, Neil Houghton n...@possumology.com wrote:

 Hi Pat,
 
 As Ronni says, I take no responsibility for what you do running terminal 
 commands – typos can do real damage!
 
 According to this page 
 http://apple.stackexchange.com/questions/24262/what-is-the-difference-between-command-tool-and-sh-file-extensions
 .command - (Terminal shell script) Specifically associates a shell script 
 with Terminal. Sometimes referred to as a Terminal File.
 So:
 Have you checked in the “get info” for the file that it is set to “open with” 
 terminal
 Have you checked that you successfully changed the permissions to give 
 yourself execute permission (use the “ls –l” command to check the actual 
 permissions of the .command file – tell us what it says.
Hi, Neil,

Here is the output from Terminal:

Last login: Tue Jun  3 14:40:33 on ttys001
SpeedyGonzalez:~ pat$ cd /Applications/j-wildfire-1.62 
SpeedyGonzalez:j-wildfire-1.62 pat$ ls -l
total 18328
-rw-r--r--@ 1 pat  staff67104 26 May 23:28 CHANGES.txt
-rw-r--r--@ 1 pat  staff   391680 26 May 23:28 JWildfire.exe
drwxr-xr-x@ 4 pat  staff  136  2 Jun 13:05 META-INF
-rw-r--r--@ 1 pat  staff  232 26 May 23:28 README!!!.txt
-rw-r--r--+ 1 pat  staff  710 26 May 23:28 README_APPLET.txt
-rw-r--r--+ 1 pat  staff 2554 26 May 23:28 README_LAUNCH.txt
-rw-r--r--@ 1 pat  staff  625 26 May 23:28 README_SUPPORT.txt
-rw-r--r--@ 1 pat  staff  2619817 26 May 23:28 j-wildfire-applet.jar
-rw-r--r--@ 1 pat  staff  6266569 26 May 23:28 j-wildfire-launcher.jar
drwxr-xr-x@ 4 pat  staff  136  2 Jun 13:05 lib
-rw-r--r--@ 1 pat  staff   33 26 May 23:28 start_linux.sh
-rwxr--r--@ 1 pat  staff   33  2 Jun 16:24 start_mac.command
-rw-r--r--@ 1 pat  staff   40 26 May 23:28 start_windows.bat
SpeedyGonzalez:j-wildfire-1.62 pat$ 

The start_mac.command is executable  and is supposed to start the  
j-wildfire-launcher.jar  which is not executable which is in the directory lib, 
which is executable. I tried the same Terminal method on it, but here is what 
Terminal says about that:

Last login: Tue Jun  3 14:41:03 on ttys000
SpeedyGonzalez:~ pat$ /Applications/j-wildfire-1.62/start_mac.command ; exit;
Unable to access jarfile j-wildfire-launcher.jar
logout

[Process completed]
 When you say “Terminal didn’t fix the permission problems” did you get some 
 error message in terminal when running the chmod command?
There were no error messages, it’s just that there were no visible changes in 
Get Info, and I couldn’t start the program.

 Alternatively, unless you really want to learn a lot more about terminal, 
 permissions etc, then it may well be easier/safer to just try the Windows 
 program in Parallels ;o)

I haven’t yet tried Parallels yet, but will do so.

 Out of interest, what is this program?

It can create very intricate and beautiful images. If you look at images of 
‘Flame Fractals’ on Google, you will see what I mean.

Thank you very much for your assistance! It is much appreciated.

Pat


 Cheers
 
 
 
 Neil
 -- 
 Neil R. Houghton
 Albany, Western Australia
 Tel: +61 8 9841 6063
 Email: n...@possumology.com
 
 
 
 
 
 on 2/6/14 16:32, Pat at clamsh...@iinet.net.au wrote:
 
 Hi, Ronni and Neil,
 
 Thank you for the information and the cautions. Yes, I am cautious, but I 
 trust the developer. It is another case of interesting software written for 
 Windows and later, as an afterthought, ported to Mac. The forum shows a lot 
 of other disappointed Mac users also have trouble.
 
 Unfortunately, Terminal didn’t fix the permission problems. I tried both 
 methods of typing the path and dragging the files.
 
 Maybe I will have to fire up Parallels again, sigh.
 
 Thanks!
 Pat
 
 
 On 2 Jun 2014, at 2:00 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 As Neil has mentioned be very careful that you know what this 
 Program/Script is and how safe it is. Not knowing what the program is or 
 why you have to run this script, I hesitate to recommend anything.
 
 By the sound of what you have said, you would need to use Terminal to 
 change the permissions on such a script.
 You need to set 'execute' on the file for it to allow you to run it.
 Something like this:
 - Open Terminal in the Applications/Utilities folder and type this:
 
 chmod u+x /path/to/file.command
 u is the owner of the file, +x adds 'execute', so u+x gives the owner of 
 the file the ability to execute it
 --
 Or Something like this perhaps:
 - Open Terminal in the /Applications/Utilities/ folder and type in:
  
 chmod u+x
  
 followed by a space. Drag the file into the open Terminal window and press 
 Enter.
  
 Controlling permissions to this extent is normally only needed by people 
 who work under the hood and is therefore not an option in the Finder.
 
 I take absolutely NO responsibility at all if you decide to try either of 
 the above Terminal Commands and something goes wrong. I would strongly 
 suggest you get in touch with the developer who built

Re: Changing Get Info permissions

2014-06-03 Thread Pat
Hi, Ronni,

Yes. Or rather, it is one of two.

Pat


On 3 Jun 2014, at 4:34 pm, Ronda Brown ro...@mac.com wrote:

 Hi Pat,
 
 You are in your Administrator Account?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 3 Jun 2014, at 3:47 pm, Pat clamsh...@iinet.net.au wrote:
 
 On 2 Jun 2014, at 7:08 pm, Neil Houghton n...@possumology.com wrote:
 
 Hi Pat,
 
 As Ronni says, I take no responsibility for what you do running terminal 
 commands – typos can do real damage!
 
 According to this page 
 http://apple.stackexchange.com/questions/24262/what-is-the-difference-between-command-tool-and-sh-file-extensions
 .command - (Terminal shell script) Specifically associates a shell script 
 with Terminal. Sometimes referred to as a Terminal File.
 So:
 Have you checked in the “get info” for the file that it is set to “open 
 with” terminal
 Have you checked that you successfully changed the permissions to give 
 yourself execute permission (use the “ls –l” command to check the actual 
 permissions of the .command file – tell us what it says.
 Hi, Neil,
 
 Here is the output from Terminal:
 
 Last login: Tue Jun  3 14:40:33 on ttys001
 SpeedyGonzalez:~ pat$ cd /Applications/j-wildfire-1.62 
 SpeedyGonzalez:j-wildfire-1.62 pat$ ls -l
 total 18328
 -rw-r--r--@ 1 pat  staff67104 26 May 23:28 CHANGES.txt
 -rw-r--r--@ 1 pat  staff   391680 26 May 23:28 JWildfire.exe
 drwxr-xr-x@ 4 pat  staff  136  2 Jun 13:05 META-INF
 -rw-r--r--@ 1 pat  staff  232 26 May 23:28 README!!!.txt
 -rw-r--r--+ 1 pat  staff  710 26 May 23:28 README_APPLET.txt
 -rw-r--r--+ 1 pat  staff 2554 26 May 23:28 README_LAUNCH.txt
 -rw-r--r--@ 1 pat  staff  625 26 May 23:28 README_SUPPORT.txt
 -rw-r--r--@ 1 pat  staff  2619817 26 May 23:28 j-wildfire-applet.jar
 -rw-r--r--@ 1 pat  staff  6266569 26 May 23:28 j-wildfire-launcher.jar
 drwxr-xr-x@ 4 pat  staff  136  2 Jun 13:05 lib
 -rw-r--r--@ 1 pat  staff   33 26 May 23:28 start_linux.sh
 -rwxr--r--@ 1 pat  staff   33  2 Jun 16:24 start_mac.command
 -rw-r--r--@ 1 pat  staff   40 26 May 23:28 start_windows.bat
 SpeedyGonzalez:j-wildfire-1.62 pat$ 
 
 The start_mac.command is executable  and is supposed to start the  
 j-wildfire-launcher.jar  which is not executable which is in the directory 
 lib, which is executable. I tried the same Terminal method on it, but here 
 is what Terminal says about that:
 
 Last login: Tue Jun  3 14:41:03 on ttys000
 SpeedyGonzalez:~ pat$ /Applications/j-wildfire-1.62/start_mac.command ; exit;
 Unable to access jarfile j-wildfire-launcher.jar
 logout
 
 [Process completed]
 When you say “Terminal didn’t fix the permission problems” did you get some 
 error message in terminal when running the chmod command?
 There were no error messages, it’s just that there were no visible changes 
 in Get Info, and I couldn’t start the program.
 
 Alternatively, unless you really want to learn a lot more about terminal, 
 permissions etc, then it may well be easier/safer to just try the Windows 
 program in Parallels ;o)
 
 I haven’t yet tried Parallels yet, but will do so.
 
 Out of interest, what is this program?
 
 It can create very intricate and beautiful images. If you look at images of 
 ‘Flame Fractals’ on Google, you will see what I mean.
 
 Thank you very much for your assistance! It is much appreciated.
 
 Pat
 
 
 Cheers
 
 
 
 Neil
 -- 
 Neil R. Houghton
 Albany, Western Australia
 Tel: +61 8 9841 6063
 Email: n...@possumology.com
 
 
 
 
 
 on 2/6/14 16:32, Pat at clamsh...@iinet.net.au wrote:
 
 Hi, Ronni and Neil,
 
 Thank you for the information and the cautions. Yes, I am cautious, but I 
 trust the developer. It is another case of interesting software written 
 for Windows and later, as an afterthought, ported to Mac. The forum shows 
 a lot of other disappointed Mac users also have trouble.
 
 Unfortunately, Terminal didn’t fix the permission problems. I tried both 
 methods of typing the path and dragging the files.
 
 Maybe I will have to fire up Parallels again, sigh.
 
 Thanks!
 Pat
 
 
 On 2 Jun 2014, at 2:00 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 As Neil has mentioned be very careful that you know what this 
 Program/Script is and how safe it is. Not knowing what the program is or 
 why you have to run this script, I hesitate to recommend anything.
 
 By the sound of what you have said, you would need to use Terminal to 
 change the permissions on such a script.
 You need to set 'execute' on the file for it to allow you to run it.
 Something like this:
 - Open Terminal in the Applications/Utilities folder and type this:
 
 chmod u+x /path/to/file.command
 u is the owner of the file, +x adds 'execute', so u+x gives the owner of 
 the file the ability to execute it
 --
 Or Something like this perhaps:
 - Open Terminal in the /Applications/Utilities/ folder and type in:
  
 chmod u+x
  
 followed by a space. Drag the file into the open Terminal window and 
 press Enter.
  
 Controlling permissions to this extent

Re: Changing Get Info permissions

2014-06-03 Thread Pat
Thanks very much, Ronni and Neil! It’s working.

Ronni, your Terminal suggestion opened it.

Neil, your Automator recipe didn’t work as it was, but I managed to alter it so 
it did (beginner’s luck, I think, because I haven’t used Automator before).

So, the final recipe was: Get Specified Finder Items
wildfire-launcher.jar

Run Shell Script
cd /Applications/j-wildfire-1.62
sh start_mac.command

Get Specified Finder Items
j-wildfire.jar

And the application opens and runs. The application seems a little buggy for 
Mac, because it often shows a grey working area, but clicking around may get it 
going again. Or it might be because I use a stylus: some applications just 
don’t work very well with a stylus.

I will try Parallels soon, just to compare the two different operating systems.

Anyway, thank you both for spending the time and effort to help me with this. 
I’m very grateful.

Cheers,
Pat


On 3 Jun 2014, at 10:46 pm, Ronda Brown ro...@mac.com wrote:

 Hi Pat,
 
 Check if the files are in place ( /Applications/JWildfire/lib/j-wildfire.jar 
 ) 
 If so then try in Terminal:
 
 cd /Applications/JWildfire
 sh start_mac.command
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 3 Jun 2014, at 6:22 pm, Pat clamsh...@iinet.net.au wrote:
 
 Hi, Ronni,
 
 Yes. Or rather, it is one of two.
 
 Pat
 
 
 On 3 Jun 2014, at 4:34 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 You are in your Administrator Account?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 3 Jun 2014, at 3:47 pm, Pat clamsh...@iinet.net.au wrote:
 
 On 2 Jun 2014, at 7:08 pm, Neil Houghton n...@possumology.com wrote:
 
 Hi Pat,
 
 As Ronni says, I take no responsibility for what you do running terminal 
 commands – typos can do real damage!
 
 According to this page 
 http://apple.stackexchange.com/questions/24262/what-is-the-difference-between-command-tool-and-sh-file-extensions
 .command - (Terminal shell script) Specifically associates a shell script 
 with Terminal. Sometimes referred to as a Terminal File.
 So:
 Have you checked in the “get info” for the file that it is set to “open 
 with” terminal 
 Have you checked that you successfully changed the permissions to give 
 yourself execute permission (use the “ls –l” command to check the actual 
 permissions of the .command file – tell us what it says.
 Hi, Neil,
 
 Here is the output from Terminal:
 
 Last login: Tue Jun  3 14:40:33 on ttys001
 SpeedyGonzalez:~ pat$ cd /Applications/j-wildfire-1.62 
 SpeedyGonzalez:j-wildfire-1.62 pat$ ls -l
 total 18328
 -rw-r--r--@ 1 pat  staff67104 26 May 23:28 CHANGES.txt
 -rw-r--r--@ 1 pat  staff   391680 26 May 23:28 JWildfire.exe
 drwxr-xr-x@ 4 pat  staff  136  2 Jun 13:05 META-INF
 -rw-r--r--@ 1 pat  staff  232 26 May 23:28 README!!!.txt
 -rw-r--r--+ 1 pat  staff  710 26 May 23:28 README_APPLET.txt
 -rw-r--r--+ 1 pat  staff 2554 26 May 23:28 README_LAUNCH.txt
 -rw-r--r--@ 1 pat  staff  625 26 May 23:28 README_SUPPORT.txt
 -rw-r--r--@ 1 pat  staff  2619817 26 May 23:28 j-wildfire-applet.jar
 -rw-r--r--@ 1 pat  staff  6266569 26 May 23:28 j-wildfire-launcher.jar
 drwxr-xr-x@ 4 pat  staff  136  2 Jun 13:05 lib
 -rw-r--r--@ 1 pat  staff   33 26 May 23:28 start_linux.sh
 -rwxr--r--@ 1 pat  staff   33  2 Jun 16:24 start_mac.command
 -rw-r--r--@ 1 pat  staff   40 26 May 23:28 start_windows.bat
 SpeedyGonzalez:j-wildfire-1.62 pat$ 
 
 The start_mac.command is executable  and is supposed to start the  
 j-wildfire-launcher.jar  which is not executable which is in the directory 
 lib, which is executable. I tried the same Terminal method on it, but here 
 is what Terminal says about that:
 
 Last login: Tue Jun  3 14:41:03 on ttys000
 SpeedyGonzalez:~ pat$ /Applications/j-wildfire-1.62/start_mac.command ; 
 exit;
 Unable to access jarfile j-wildfire-launcher.jar
 logout
 
 [Process completed]
 When you say “Terminal didn’t fix the permission problems” did you get 
 some error message in terminal when running the chmod command?
 There were no error messages, it’s just that there were no visible changes 
 in Get Info, and I couldn’t start the program.
 
 Alternatively, unless you really want to learn a lot more about terminal, 
 permissions etc, then it may well be easier/safer to just try the Windows 
 program in Parallels ;o)
 
 I haven’t yet tried Parallels yet, but will do so.
 
 Out of interest, what is this program?
 
 It can create very intricate and beautiful images. If you look at images 
 of ‘Flame Fractals’ on Google, you will see what I mean.
 
 Thank you very much for your assistance! It is much appreciated.
 
 Pat
 
 
 Cheers
 
 
 
 Neil
 -- 
 Neil R. Houghton
 Albany, Western Australia
 Tel: +61 8 9841 6063
 Email: n

Re: Changing Get Info permissions

2014-06-02 Thread Pat
Hi, Ronni and Neil,

Thank you for the information and the cautions. Yes, I am cautious, but I trust 
the developer. It is another case of interesting software written for Windows 
and later, as an afterthought, ported to Mac. The forum shows a lot of other 
disappointed Mac users also have trouble.

Unfortunately, Terminal didn’t fix the permission problems. I tried both 
methods of typing the path and dragging the files.

Maybe I will have to fire up Parallels again, sigh.

Thanks!
Pat


On 2 Jun 2014, at 2:00 pm, Ronda Brown ro...@mac.com wrote:

 Hi Pat,
 
 As Neil has mentioned be very careful that you know what this Program/Script 
 is and how safe it is. Not knowing what the program is or why you have to run 
 this script, I hesitate to recommend anything.
 
 By the sound of what you have said, you would need to use Terminal to change 
 the permissions on such a script.
 You need to set 'execute' on the file for it to allow you to run it.
 Something like this:
 - Open Terminal in the Applications/Utilities folder and type this:
 
 chmod u+x /path/to/file.command
 u is the owner of the file, +x adds 'execute', so u+x gives the owner of the 
 file the ability to execute it
 --
 Or Something like this perhaps:
 - Open Terminal in the /Applications/Utilities/ folder and type in:
  
 chmod u+x
  
 followed by a space. Drag the file into the open Terminal window and press 
 Enter.
  
 Controlling permissions to this extent is normally only needed by people who 
 work under the hood and is therefore not an option in the Finder.
 
 I take absolutely NO responsibility at all if you decide to try either of the 
 above Terminal Commands and something goes wrong. I would strongly suggest 
 you get in touch with the developer who built the special script to find out 
 how to run it.
 
 Cheers,
 Ronni  
 Sent from Ronni's iPad4
 
 
 On 2 Jun 2014, at 1:35 pm, Neil Houghton n...@possumology.com wrote:
 
 Hi Pat,
 
 There are three specific permissions on Unix-like systems that apply to each 
 class: 
 Read
 Write
 Execute
 See more here: http://en.wikipedia.org/wiki/File_system_permissions
 
 So to run the file, read/write is not sufficient.
 
 However, I guess my questions would be:
 Do you really want to be running a program on your Mac from someone who 
 can’t be bothered writing a proper Mac program?
 What do you know about this program/script – can it be trusted?
 
 
 Just my 2c worth.
 
 
 Cheers
 
 
 Neil
 -- 
 Neil R. Houghton
 Albany, Western Australia
 Tel: +61 8 9841 6063
 Email: n...@possumology.com
 
 
 
 on 2/6/14 13:16, Pat at clamsh...@iinet.net.au wrote:
 
  Hi, I downloaded a small graphics program which contains a special script 
  for 
  starting the program on the Mac. However, these messages appear when I 
  click 
  it:
  
  The file “start_mac.command” could not be executed because you do not 
  have 
  appropriate access privileges.
  
  To view or change access privileges, select the file in the Finder and 
  choose 
  File  Get Info.
  
  The Get Info panel says that I do have read and write privileges. I tried 
  restarting the computer, and searched WAMUG files using ‘Permissions’, 
  ‘changing Permissions’ and ‘Get Info’ but found nothing appropriate.
  
  Get Info suggested that Terminal could be used to fix the problem, but I 
  don’t 
  know enough Unix to do that.
  
  Advice will be much appreciated.
  Pat
  -- The WA Macintosh User Group Mailing List --
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  Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Re: Changing Get Info permissions

2014-06-02 Thread Pat
Yes. I have set it to ‘ask’.

Pat


On 2 Jun 2014, at 5:09 pm, Ronda Brown ro...@mac.com wrote:

 Hi Pat,
 
 Does the Forum mention that you need Java installed for this application 
 script to run?
 
 Sent from Ronni's iPad4






 
 On 2 Jun 2014, at 4:32 pm, Pat clamsh...@iinet.net.au wrote:
 
 Hi, Ronni and Neil,
 
 Thank you for the information and the cautions. Yes, I am cautious, but I 
 trust the developer. It is another case of interesting software written for 
 Windows and later, as an afterthought, ported to Mac. The forum shows a lot 
 of other disappointed Mac users also have trouble.
 
 Unfortunately, Terminal didn’t fix the permission problems. I tried both 
 methods of typing the path and dragging the files.
 
 Maybe I will have to fire up Parallels again, sigh.
 
 Thanks!
 Pat
 
 
 On 2 Jun 2014, at 2:00 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 As Neil has mentioned be very careful that you know what this 
 Program/Script is and how safe it is. Not knowing what the program is or 
 why you have to run this script, I hesitate to recommend anything.
 
 By the sound of what you have said, you would need to use Terminal to 
 change the permissions on such a script.
 You need to set 'execute' on the file for it to allow you to run it.
 Something like this:
 - Open Terminal in the Applications/Utilities folder and type this:
 
 chmod u+x /path/to/file.command
 u is the owner of the file, +x adds 'execute', so u+x gives the owner of 
 the file the ability to execute it
 --
 Or Something like this perhaps:
 - Open Terminal in the /Applications/Utilities/ folder and type in:
  
 chmod u+x
  
 followed by a space. Drag the file into the open Terminal window and press 
 Enter.
  
 Controlling permissions to this extent is normally only needed by people 
 who work under the hood and is therefore not an option in the Finder.
 
 I take absolutely NO responsibility at all if you decide to try either of 
 the above Terminal Commands and something goes wrong. I would strongly 
 suggest you get in touch with the developer who built the special script to 
 find out how to run it.
 
 Cheers,
 Ronni  
 Sent from Ronni's iPad4
 
 
 On 2 Jun 2014, at 1:35 pm, Neil Houghton n...@possumology.com wrote:
 
 Hi Pat,
 
 There are three specific permissions on Unix-like systems that apply to 
 each class: 
 Read
 Write
 Execute
 See more here: http://en.wikipedia.org/wiki/File_system_permissions
 
 So to run the file, read/write is not sufficient.
 
 However, I guess my questions would be:
 Do you really want to be running a program on your Mac from someone who 
 can’t be bothered writing a proper Mac program?
 What do you know about this program/script – can it be trusted?
 
 
 Just my 2c worth.
 
 
 Cheers
 
 
 Neil
 -- 
 Neil R. Houghton
 Albany, Western Australia
 Tel: +61 8 9841 6063
 Email: n...@possumology.com
 
 
 
 on 2/6/14 13:16, Pat at clamsh...@iinet.net.au wrote:
 
  Hi, I downloaded a small graphics program which contains a special 
  script for 
  starting the program on the Mac. However, these messages appear when I 
  click 
  it:
  
  The file “start_mac.command” could not be executed because you do not 
  have 
  appropriate access privileges.
  
  To view or change access privileges, select the file in the Finder and 
  choose 
  File  Get Info.
  
  The Get Info panel says that I do have read and write privileges. I 
  tried 
  restarting the computer, and searched WAMUG files using ‘Permissions’, 
  ‘changing Permissions’ and ‘Get Info’ but found nothing appropriate.
  
  Get Info suggested that Terminal could be used to fix the problem, but I 
  don’t 
  know enough Unix to do that.
  
  Advice will be much appreciated.
  Pat
  -- The WA Macintosh User Group Mailing List --
  Archives - http://www.wamug.org.au/mailinglist/archives.shtml
  Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
  Settings  Unsubscribe - 
  http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
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Changing Get Info permissions

2014-06-01 Thread Pat
Hi, I downloaded a small graphics program which contains a special script for 
starting the program on the Mac. However, these messages appear when I click it:

The file “start_mac.command” could not be executed because you do not have 
appropriate access privileges.

To view or change access privileges, select the file in the Finder and choose 
File  Get Info.

The Get Info panel says that I do have read and write privileges. I tried 
restarting the computer, and searched WAMUG files using ‘Permissions’, 
‘changing Permissions’ and ‘Get Info’ but found nothing appropriate.

Get Info suggested that Terminal could be used to fix the problem, but I don’t 
know enough Unix to do that.

Advice will be much appreciated.
Pat
-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
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Safari can't find server

2014-05-13 Thread Pat
More and more often, when I start a search or click a URL, Safari puts up the 
message that it can’t find the server. If I persist, it usually does find the 
server eventually,  after many attempts. I’m trying to find out if the 
difficulty lies with Safari, with my ISP (iiNet) or the internet itself. 

The URLs are just ordinary ones that I use all the time, so the problem must 
lie elsewhere.

Does this sort of thing happen to other Wamuggers?

Cheers,
Pat
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Re: TextEdit corruption

2014-04-26 Thread Pat
I closed the computer down yesterday, and just restarted it this afternoon. 
Tried TextEdit and checked to see if it would replace all, and it does. So, 
mysterious episode is over, and still mysterious.

Thanks for the replies, Ronni and Severin.

Cheers,
Pat


On 25 Apr 2014, at 4:45 pm, Pat clamsh...@iinet.net.au wrote:

  have been turning text into html. A collegue sends me text in emails. I copy 
 the text and paste it into TextEdit, then I copy and paste it into an html 
 editor. He sprinkles his text liberally with ampersand signs, , which 
 require coding. To save time and effort, it is my custom to Find ‘' and 
 Replace All with ‘and’ on the TextEdit page.
 
 I hit some unknown 2-key combination accidentally, and all the text was 
 highlighted in a brilliant yellow colour. I clicked that away, but ever 
 since, the Find and Replace All does not work.

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TextEdit corruption

2014-04-25 Thread Pat
I have been turning text into html. A collegue sends me text in emails. I copy 
the text and paste it into TextEdit, then I copy and paste it into an html 
editor. He sprinkles his text liberally with ampersand signs, , which require 
coding. To save time and effort, it is my custom to Find ‘' and Replace All 
with ‘and’ on the TextEdit page.

I hit some unknown 2-key combination accidentally, and all the text was 
highlighted in a brilliant yellow colour. I clicked that away, but ever since, 
the Find and Replace All does not work.

Is there some way to restore TextEdit to its former glory? In the old days, 
there was usually an easily accessible .plist that could be thrown out, but I 
couldn’t find one.

Hopefully,
Pat
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Re: TextEdit corruption

2014-04-25 Thread Pat
Hi, Severin,

Thanks for your reply. However, I did look there for it, and looked again just 
now, but it just doesn’t seem to be there.  I looked in the Library and looked 
for  Users/pat/Library, but I don’t see that either.

Running Mavericks, 10.9.2.

Pat


On 25 Apr 2014, at 4:53 pm, Severin Crisp sevcr...@westnet.com.au wrote:

 It is in your user Library.  /Library/Preferences/ 
 com.apple.TextEdit.plist
 Severin Crisp
 
 
 On 25 Apr 2014, at 4:45 pm, Pat clamsh...@iinet.net.au wrote:
 
 I have been turning text into html. A colleague sends me text in emails. I 
 copy the text and paste it into TextEdit, then I copy and paste it into an 
 html editor. He sprinkles his text liberally with ampersand signs, , which 
 require coding. To save time and effort, it is my custom to Find ‘' and 
 Replace All with ‘and’ on the TextEdit page.
 
 I hit some unknown 2-key combination accidentally, and all the text was 
 highlighted in a brilliant yellow colour. I clicked that away, but ever 
 since, the Find and Replace All does not work.
 
 Is there some way to restore TextEdit to its former glory? In the old days, 
 there was usually an easily accessible .plist that could be thrown out, but 
 I couldn’t find one.
 
 Hopefully,
 Pat
 
 
 
  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
mail to: sevcr...@westnet.com.au
 
 

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Re: os-x-10-9-2-and-the-disappearing-camera

2014-03-29 Thread Pat
I just checked Skype on my computer to see if it needed an update, and it is 
Version 6.3.0.582. 

Pat

On 29 Mar 2014, at 9:12 pm, Ronda Brown ro...@mac.com wrote:

 Also Skype has just had an update - Skype for Mac Version 6.15
 When you originally downloaded and installed the OS X 10.9.2 Combo update, 
 didn't you keep the disk image? You don't need to download it again.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
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Jumping Dock

2014-03-26 Thread Pat
I have a few complaints about the Mavericks OS, but they are probably of 
interest only to those who use 2 or more monitors.

I am using 2 monitors and am building a website, by hand, using BBEdit as the 
editing software. The left monitor is the larger one, and I put most of my 
documents there while I work on the code.. The right monitor is where I preview 
the results. I want the Dock to be at the bottom of the right monitor. However, 
it keeps hopping over to the left. 

This brings up an associated difficulty: where the focus on the Menu bar at the 
top goes. I am constantly switching between  BBEdit, and Safari. Half the time, 
the ‘non focus’ menu bar is dimmed to the point of illegibility.

Three questions:
1. Is there any way to pin the Dock down so that it won’t flip around?

2. Is it possible to cause the Menu bars on both monitors to be highlighted?

3. Is it possible to prevent Safari from opening the Top Sites page every time 
it is opened? It keeps coming back and cluttering up the view.

Thanks,
Pat
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Re: InDesign won't launch in 10.9

2014-03-11 Thread Pat
Hi, Rod,

I don’t have any proven solutions, just a suggestion that you reinstall ID.

I have similar problems with Photoshop CS5 (I don’t use CS6 -  don’t like it). 
CS5 is steadily losing functionality: it now crashes instantly if I try to 
print something, and there are a few other little glitches. I am about to take 
my own advice and reinstall it.

The Adobe forums used to be a good source for solving problems, but it is now 
essentially useless.

Good luck,
Pat 


On 11 Mar 2014, at 7:48 pm, Rod Blitvich rb...@iinet.net.au wrote:

 Hi WAMUGers
 CS6 InDesign used to work on my School Macbook pro.
 Since I installed Mavericks it will no longer launch giving quit 
 unexpectedly error messages when launching.
 MacBook Pro, 10.9.2
 
 Have updated Java
 Have searched the web
 Did discover just now that InDesign WILL launch OK when I log in as guest.
 
 Any advice please?
 ta
 blitto
 
 image.gif
 Rod Blitvich  - Amy  Sam’s Dad
 . . . . . . . . . . . . . . . . . . . . . . . . . . 
  Good Ideas 
  0409 681 256  
  rb...@iinet.net.au 
 
 
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Re: QT behaviour

2014-02-26 Thread Pat
Hi, Ronni,

I looked very hard for the original email but couldn’t find it; it would have 
been about 7 or 8 years ago, different computer, different backup disk. Since 
it has been such a long time, several different OSs intervening, I have decided 
to cough up again for it and make sure, this time, that I keep the records 
available.

(It didn’t make any difference whether I pressed the TAB key or the RETURN key, 
and the Pro features are still greyed out when the file is loaded in the player 
window.)

Thanks very much for your advice,
Pat


On 25 Feb 2014, at 9:08 pm, Ronda Brown ro...@mac.com wrote:

 Hi Pat,
 
 We have not heard back from you. What was your result please, were you able 
 to Register QuickTime Pro?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 15 Feb 2014, at 10:48 pm, Ronda Brown ro...@mac.com wrote:
 
 Just another thing I remembered after reading your email again.
 
 Are you pressing the RETURN key to enter the registered information or the 
 TAB key? 
 Pro registration instructions clearly state that the TAB key must be 
 used. 
 (Once you have entered all of the information, press the Tab key. The 
 QuickTime logo will change to the QuickTime Pro logo, denoting that 
 registration is complete.)
 
 If you used the TAB key to register the Pro key information and the 
 Pro features are still grey, do you actually have a file loaded in a 
 player window. i.e., the Pro features cannot be accessed if a file has not 
 been opened in the application since they are context adaptive and must be 
 able to see the type of file you wish to edit since the features available 
 may depend on which type of file you are trying to edit.
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 15 Feb 2014, at 10:24 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi again Pat,
 
 If you can find the email of your QT 7 Pro registration.
 Use copy/paste from the email to the registration fields to avoid errors.
 
 If you're sure you purchased a key for QuickTime 7, then you would need to 
 make sure you're entering in both the user name and key code exactly as in 
 the email Apple sent you. 
 
 Any error in either, including leaving off a salutation (for instance, if 
 the email says Mr. John Smith) will cause the registration to error. If 
 you no longer have that email, then you can only guess as to how they 
 phrased your name.
  
 If you can't get it to work, you'll need to purchase a new key. Apple keeps 
 records for orders only back 18 months.
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 15 Feb 2014, at 7:07 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 You can retrieve purchased registration keys with these steps:
 
 Visit the Apple Online Store.
 
 Click Account in the upper-right corner.
 
 On the Your Account page, click View Order
 
 History.
 
 4. Enter your Apple ID and password.
 
 Additional Information
 
 You can only retrieve a lost QuickTime Pro key if you purchased it through 
 the Web. In most cases, the key will be identical to the key you lost.
 
 If you purchased your QuickTime Pro upgrade from another source, the key 
 is not available for retrieval and you must purchase another key from The 
 Apple Store.
 
 For more information on QuickTime Pro Keys, see this document.
 
 http://support.apple.com/kb/HT2376
 
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 On 15 Feb 2014, at 6:34 pm, Pat clamsh...@iinet.net.au wrote:
 
 Hi, Ronni,
 
 Thanks for your reply, but it still isn’t working. I just looked up my 
 Registration code, opened QT 7, clicked on the title to get 
 ‘Registration’, put my name and the code in the correct boxes, but the 
 button only says “Buy QuickTime Pro.” and takes me to the sales page. In 
 the app itself, all the Pro features are greyed out, but it did work for 
 a while a few years ago.
 
 I don’t know if you can tell anything from the code, but it is 
 KVDZ-GEYQ-7675-94UP-PWWM
 Thanks,
 Pat
 
 
 On 15 Feb 2014, at 12:08 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 That is news to me! I purchased registration for QuickTime Pro many 
 years ago.
 As long as you have kept registration details, just open Quicktime 
 Player 7
 Quicktime Player 7  Registration... And type in your details... 
 Registered To:  and  Registration code: 
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 15 Feb 2014, at 11:41 am, Pat clamsh...@iinet.net.au wrote:
 
 On the topic of QT Pro, is it still something you have to pay for every 
 year?  A few years back I paid for it, and was very annoyed when, all 
 too soon, it ‘expired’ and another payment was required, which I didn’t 
 do.
 
 Cheers,
 Pat
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Re: QT behaviour

2014-02-15 Thread Pat
Hi, Ronni,

Thanks for your reply, but it still isn’t working. I just looked up my 
Registration code, opened QT 7, clicked on the title to get ‘Registration’, put 
my name and the code in the correct boxes, but the button only says “Buy 
QuickTime Pro.” and takes me to the sales page. In the app itself, all the Pro 
features are greyed out, but it did work for a while a few years ago.

I don’t know if you can tell anything from the code, but it is 
KVDZ-GEYQ-7675-94UP-PWWM
Thanks,
Pat


On 15 Feb 2014, at 12:08 pm, Ronda Brown ro...@mac.com wrote:

 Hi Pat,
 
 That is news to me! I purchased registration for QuickTime Pro many years ago.
 As long as you have kept registration details, just open Quicktime Player 7
 Quicktime Player 7  Registration... And type in your details... 
 Registered To:  and  Registration code: 
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 15 Feb 2014, at 11:41 am, Pat clamsh...@iinet.net.au wrote:
 
 On the topic of QT Pro, is it still something you have to pay for every 
 year?  A few years back I paid for it, and was very annoyed when, all too 
 soon, it ‘expired’ and another payment was required, which I didn’t do.
 
 Cheers,
 Pat
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Re: QT behaviour

2014-02-14 Thread Pat
On the topic of QT Pro, is it still something you have to pay for every year?  
A few years back I paid for it, and was very annoyed when, all too soon, it 
‘expired’ and another payment was required, which I didn’t do.

Cheers,
Pat
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Re: Pages, Keynote, and Numbers Receive Minor Updates

2014-02-11 Thread Pat
I don’t use Pages very often, but recently I had a need to convert an .rtfd to 
a .pdf. The latest version of Pages, 5.0.1, can not open the .rtfd (greyed out) 
, but Pages 4.something can.  Why on earth did Apple remove this capability? 
Fortunately for me, the older version remains on my system on a different hard 
disk.

Cheers,
Pat




On 22 Nov 2013, at 3:31 pm, Ronda Brown ro...@mac.com wrote:

 Hello Mavericks users who installed the new iWork for Mac.
 
 Updates available via Software Update.
 Numbers 190MB, Keynote 444MB, Pages ?... I forget :(
 
 The main change in Pages 5.0.1, Keynote 6.0.1, and Number 3.0.1 is the 
 capability to customize the toolbar with the tools you use most often. (That 
 was first on the list in the support document released after users feedback 
 complaints - I wonder if Apple will update it.) 
 
 Pages 5.0.1 also now has center and edge guides turned on by default. 
 Keynote 6.0.1 adds seven transitions and seven builds (some of which are 
 returning from the grave; others appear to be entirely new). 
 And Numbers 3.0.1 once again remembers window size and placement on save and 
 lets you set the default zoom in the preferences, both of which are basic 
 oversights that worked fine in Number 2.3.
 All the updates also promise “Stability improvements and bug fixes,” and all 
 three are available from Software Update. Here’s hoping we see additional 
 updates soon.
 
 
 Sent from Ronni's iPad4
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OT, sort of

2014-01-29 Thread Pat
Hello, WAMUGers,

I have just been reading about decisions being made about the internet by 
governments and various interested parties, which could result in a 2-tiered 
internet, with big disadvantages for most of us. 

You can check it out here, and possibly sign their petition:

http://www.avaaz.org/en/internet_apocalypse_loc/?bpqJmcbv=34949

Pat
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Re: Error Message -54

2013-12-15 Thread Pat
Hi, Ronni,

Did all this. There were a lot of permissions to be repaired, mainly in Safari 
and iTunes, and almost exclusively concerning foreign languages.

I did have permission to read and write to iTunes files, and the Lock box was  
not selected.

So I guess I will just carry on and see if the message appears again.

Is there any harm in removing the foreign language files in Safari? I clicked 
on the icon and asked to see the contents. I remember some years ago there was 
an application called ‘Debablizer’ that ran through files and removed the ones 
in unused languages. A Google search reveals that there is a Debabelizer app 
but it is intended to help translate photos of signs in foreign languages.

Thank you very much for your help.

Wishing you a happy holiday season and all the best in the coming year.
Pat



On 15 Dec 2013, at 1:35 pm, Ronni Brown ro...@mac.com wrote:

 Hi Pat,
 
 iTunes Library cannot be saved (Error -54)
 
 Error -54 is normally a software lock on a file or a permissions error.
 
 1. Go to Applications  Utilities  Disk Utility
 Open Disk Utility - click on your Hard Drive - select ‘First Aid’ button - 
 ‘Repair Disk Permissions’
 
 2. Then check you have ownership or permissions to write to the iTunes files. 
 They should be located in your Macintosh HD/Users/UserName/Music\iTunes 
 
 A) Select the iTunes Folder - Go to File  Get Info ---(or Command-I on the 
 iTunes folder)
 Check you DON’T have ‘Locked’ selected
 
 B) Then under ‘Sharing  Permissions’ that you have “Read  Write” Privilege
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.9 Mavericks
 Windows 7 Ultimate (under sufferance)
 
 
 On 15 Dec 2013, at 1:04 pm, Pat clamsh...@iinet.net.au wrote:
 
 This has been happening since the last iOS update to 7.0.4. Error Message 
 -54 appears, keeps coming back. The most recent experience of it was when I 
 updated an app on the iTunes page on my Mac. It said, “The iTunes Library 
 file cannot be saved. An unknown error occurred (-54).” I tried to find out 
 what that meant with Apple support, but they seemed to have changed that 
 part of their website. Google butted in with a page full of error messages 
 that seemed to have no relevance.
 
 So, is it saying that the app was not updated on my iTunes page interface? A 
 bug in iOS 7.0.4?
 
 Cheers,
 Pat
 
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Error Message -54

2013-12-14 Thread Pat
This has been happening since the last iOS update to 7.0.4. Error Message -54 
appears, keeps coming back. The most recent experience of it was when I updated 
an app on the iTunes page on my Mac. It said, “The iTunes Library file cannot 
be saved. An unknown error occurred (-54).” I tried to find out what that meant 
with Apple support, but they seemed to have changed that part of their website. 
Google butted in with a page full of error messages that seemed to have no 
relevance.

So, is it saying that the app was not updated on my iTunes page interface? A 
bug in iOS 7.0.4?

Cheers,
Pat
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iOS devices and iTunes

2013-12-14 Thread Pat
iTunes seems to be erratic about acknowledging my iDevices: iPhone and iPad. 
Sometimes they can be in another room, but they still appear in iTunes. Other 
times like today, I wanted to recharge and update the iPad by plugging it into 
a wall socket and doing the syncing and updates by WiFi. But, even though the 
iPad was right on the desk beside the Mac and just over a metre away from the 
router, its name just wouldn’t appear in iTunes. The message on the iPad said 
it was searching for the Mac, but it never found it.

I checked all the preferences, and the appropriate ones were all correct: WiFi 
on, Sync by WiFi on, etc.  Is there any way to prompt iTunes to recognise 
nearby iDevices other than by plugging them into the computer?

This brings to mind a complaint I have about iOS updates: after an update, many 
of my preference settings have been changed and I have to go through all of 
them and reset them. It’s very annoying and time consuming.

Cheers,
Pat
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Re: Apple Event roundup/ Mavericks

2013-10-24 Thread Pat
About installing Mavericks… Should we follow the same procedure as for Lion and 
Mountain Lion? That is, searching for and copying the file InstallESD.dmg.?

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Re: Changing Apple ID for an iMac

2013-10-20 Thread Pat
I had this same problem with my husband's iPhone: I agreed to do the management 
of it on my computer (he steadfastly refuses to learn anything about 
computers). I tried to register the iPhone in his name, using a different Apple 
ID and a different email address, but the Apple website simply wouldn't  accept 
that. To this day, it remains 'mine' in the eyes of Apple. He never buys apps 
or music, so that isn't a problem.

There must be quite a few families that share one computer, so they must face 
this problem all the time. Why doesn't Apple make it a bit easier?

Pat


On 20/10/2013, at 6:38 PM, Stephen Chape chap...@bigpond.com wrote:

 Hi Ronda,
 I am pretty sure that when my Apple ID popped up for the upgrade, my Login 
 was there but greyed out.
 That's why I couldn't change it.
 I could be stuck with it now I guess !
 
 On 20/10/2013, at 5:19 PM, Ronda Brown ro...@mac.com wrote:
 
 Hi Stephen,
 
 Comments in situ below
 
 On 20 Oct 2013, at 2:09 pm, Stephen Chape chap...@bigpond.com wrote:
 
 Hi folks,
 
 In the last 24 hours I have brought my daughter's iMac from Snow Leopard to 
 Mountain Lion.
 I was concerned about how to do this on her iMac at first because she has 
 never had an Apple ID.
 So first I set up an Apple ID for her.
 However when I started the update her iMac threw up my Apple ID so I 
 continued using that (just to make things easier).
 
 Not a good idea!
 
 Obviously I have used mine on her iMac in the past.
 It is now all done.
 
 But when I then updated a few more things for her my Apple ID popped up 
 again each time.
 
 Could you update them using your daughter's Apple ID?
 
 If not your Apple ID was probably used originally for these 'things', so 
 they are tied to your Apple ID and can only be updated using your Apple ID. 
 Your daughter would have to use your Apple ID for things purchased by your 
 Apple ID, and use her Apple ID for things purchased by her Apple ID.
 
 So my question is:-
 Now that I have set up her own Apple ID, how do I get her's to pop up when 
 updates, etc are required.
 I have used her's to set up iCloud so that should be OK.
 But is there some way of adjusting things so her's is automatically 
 requested (rather than mine) ?
 Depending on your reply to the comments above, I can't give you an answer.
 
 Regards,
 Stephen Chape
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 Regards,
 Stephen Chape

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Re: Cookies?

2013-10-16 Thread Pat
Peter's problems with the ABC site are a bit similar to my experiences, 
although I don't log in to it. It just ignores certain things I do with Safari, 
such as make comments or answer a poll question. If I want to do those things, 
I use Firefox. I have written to the ABC about it several times, to no avail.

Pat


On 17/10/2013, at 7:58 AM, Peter Hinchliffe hinch...@multiline.com.au wrote:

 
 On 17/10/2013, at 6:55 AM, Curtis Peter pe...@augold.com.au wrote:
 
 Hi Ronni
 I have no proxies selected.
 I don't have 'Block pop-up windows selected
 I only have two Extensions, Click to Flash and 1Password.
 One of the sites is as below
 
 http://www2b.abc.net.au/communities/asp/nocookies.asp?proceed=ygobacktitle=Login
 
 I then get the message, see below.
 
 Kind regards
 
 Peter
 
 
 Wow. Just WOW! They provide instructions for only Internet Explorer and 
 Netscape Navigator?? I note the revision date on this helpful page is set at 
 2006. Given this degree of attention to detail, it's highly likely that the 
 code behind the site is just as dated, and is checking only for these 
 browsers and rejecting all others (just a guess, but it seems a likely 
 possibility).
 
 Do you have your Debug Menu turned on in Safari? If not, you can do this in 
 Safari 6 by going to Safari  Preferences and clicking on Advanced. Click the 
 Checkbox at the bottom of the window labelled Show Develop menu in menu 
 bar. You will now have a new Menu item, Develop.
 
 From the Develop menu, choose User Agent and select one of the Internet 
 Explorer versions (the earlier the better, unless the site coding is checking 
 specifically for version 6 or earlier since the menu choices only go back to 
 version 7). Note that Netscape Navigator is not even an available option, 
 having largely disappeared from the internet landscape when this web page was 
 written, but you could try one of its grand children in one the Firefox 
 versions.
 
 Having selected Internet Explorer, try loading the page again. If everything 
 starts to work, then my theory is correct. If not - it's back to the drawing 
 board, sorry. Looks like Parallels running Windows XP might be the only way 
 forward...:-( 
 
 Peter HinchliffeApwin Computer Services
 FileMaker Pro Solutions Developer
 Perth, Western Australia
 Phone (618) 9332 6482Mob 0403 046 948
 
 Mac because I prefer it -- Windows because I have to.
 
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Re: A knotty question

2013-10-01 Thread Pat
I just got back to my computer at 4 pm and restarted. I am using Mountain Lion 
10.8.5, Safari 6.0.5 and Firefox 23.0.1. The article I was commenting on was 
The new economic nationalism, where comments are now closed. Safari is 
reporting 55 (mine is there), and Firefox also says the same, and they are now 
identical, so I have no idea why the previous difference.

I'm still puzzled, because this morning was a restart also.

Thanks very much, David, Ronni and Daniel.
Cheers,
Pat


On 01/10/2013, at 12:36 PM, Daniel Kerr dan...@macwizardry.com.au wrote:

 May also be worth deleting cookies and resetting cache as well  if restart 
 doesn't fix it. 
 
 Kind regards
 Daniel
 
 Sent from my iPhone 5
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: danielATmacwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of MacWizardry. 
 Any information provided does not offer or warrant any form of warranty or 
 accept liability. It would be appreciated that if any information in this 
 email is to be disseminated, distributed or copied, that permission by the 
 author be requested.
 
 On 1 Oct 2013, at 12:10 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 What version of Safari are you using.
 What version of OS X are you running... Mountain Lion?
 
 I have the same report as David, both Safari 6.0.5  Firefox 21.0 showing 
 and reporting exactly the same.
 So the problem I would suggest is with your installation of either Safari / 
 Firefox or OS X.
 
 Have you restarted your computer, and still find both browsers not 
 displaying as they should, and what you have done to try and correct the 
 problems?
 
 Let us know details on versions etc and we will get back to you.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 1 Oct 2013, at 11:37 am, David Nicholas david...@iinet.net.au wrote:
 
 Hi Pat
 
 I was very interested in your post.  I follow the news on the ABC and often 
 read the opinion pieces.  So I checked the difference between Safari and 
 Firefox just now, at about 11.34 WST.  I looked at the report on Anne 
 Summers interview of Julia Guillard last night.
 
 Both had 56 comments and started and ended with the same bloggers.  So, I 
 can't replicate what you are experiencing.
 
 David
 
 
 On 01/10/2013, at 11:09 AM, Pat clamsh...@iinet.net.au wrote:
 
 AAarrrghh!  I just went back to the two browsers and started comparing the 
 comments on them: they are completely different! Two distinct populations. 
 This makes me wonder if it is an ABC tactic to divided responses by 
 browser, but I can't see the point in that.
 
 I will go soak my head for a while.
 Pat
 
 
 
 On 01/10/2013, at 11:03 AM, Pat clamsh...@iinet.net.au wrote:
 
 On and off, there have been mutterings that Safari browser isn't quite up 
 to scratch. I had hoped this was all in the past, but now I encounter a 
 glaring example.
 
 I discovered long ago that the ABC website doesn't handle Safari well at 
 all; I was not able to post a comment using Safari. I could post using 
 Firefox. I wrote several letters to the ABC, suggesting that they bring 
 their site up to scratch. Eventually they did something, and now the 
 problem is worse. I used to be able to see and respond to their polls 
 with Safari; now I can't.
 
 But it gets worse. Last night, there was an opinion article that I wanted 
 to comment on, so I got out Firefox and did so. This morning, using 
 Safari as usual, I looked at the article and the comments: my comment was 
 not there, and the total of comments was 25.
 
 So, fire up Firefox again, look at the site again. Firefox sees 54 
 comments, mine among them.
 
 I go back to Safari, refresh the page, and look again: still 25 comments.
 
 What is going on? Is this purely a Safari problem? An ABC site problem? 
 Or some weird combination of both?
 
 I suppose the simple answer is just to use Firefox, but I don't like its 
 interface and it is rather stupid in other ways. It would be nice to be 
 able to trust what Safari shows me, but it seems to be unreliable.
 
 I don't really expect a solution from WAMUG, mainly just felt like 
 venting - sorry about that.
 
 Thanks,
 Pat
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A knotty question

2013-09-30 Thread Pat
On and off, there have been mutterings that Safari browser isn't quite up to 
scratch. I had hoped this was all in the past, but now I encounter a glaring 
example.

I discovered long ago that the ABC website doesn't handle Safari well at all; I 
was not able to post a comment using Safari. I could post using Firefox. I 
wrote several letters to the ABC, suggesting that they bring their site up to 
scratch. Eventually they did something, and now the problem is worse. I used to 
be able to see and respond to their polls with Safari; now I can't.

But it gets worse. Last night, there was an opinion article that I wanted to 
comment on, so I got out Firefox and did so. This morning, using Safari as 
usual, I looked at the article and the comments: my comment was not there, and 
the total of comments was 25.

So, fire up Firefox again, look at the site again. Firefox sees 54 comments, 
mine among them.

I go back to Safari, refresh the page, and look again: still 25 comments.

What is going on? Is this purely a Safari problem? An ABC site problem? Or some 
weird combination of both?

I suppose the simple answer is just to use Firefox, but I don't like its 
interface and it is rather stupid in other ways. It would be nice to be able to 
trust what Safari shows me, but it seems to be unreliable.

I don't really expect a solution from WAMUG, mainly just felt like venting - 
sorry about that.

Thanks,
Pat
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Re: A knotty question

2013-09-30 Thread Pat
AAarrrghh!  I just went back to the two browsers and started comparing the 
comments on them: they are completely different! Two distinct populations. This 
makes me wonder if it is an ABC tactic to divided responses by browser, but I 
can't see the point in that.

I will go soak my head for a while.
Pat



On 01/10/2013, at 11:03 AM, Pat clamsh...@iinet.net.au wrote:

 On and off, there have been mutterings that Safari browser isn't quite up to 
 scratch. I had hoped this was all in the past, but now I encounter a glaring 
 example.
 
 I discovered long ago that the ABC website doesn't handle Safari well at all; 
 I was not able to post a comment using Safari. I could post using Firefox. I 
 wrote several letters to the ABC, suggesting that they bring their site up to 
 scratch. Eventually they did something, and now the problem is worse. I used 
 to be able to see and respond to their polls with Safari; now I can't.
 
 But it gets worse. Last night, there was an opinion article that I wanted to 
 comment on, so I got out Firefox and did so. This morning, using Safari as 
 usual, I looked at the article and the comments: my comment was not there, 
 and the total of comments was 25.
 
 So, fire up Firefox again, look at the site again. Firefox sees 54 comments, 
 mine among them.
 
 I go back to Safari, refresh the page, and look again: still 25 comments.
 
 What is going on? Is this purely a Safari problem? An ABC site problem? Or 
 some weird combination of both?
 
 I suppose the simple answer is just to use Firefox, but I don't like its 
 interface and it is rather stupid in other ways. It would be nice to be able 
 to trust what Safari shows me, but it seems to be unreliable.
 
 I don't really expect a solution from WAMUG, mainly just felt like venting - 
 sorry about that.
 
 Thanks,
 Pat

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Serious questions for Apple

2013-09-25 Thread Pat
I have been a fan and a user of Apple devices for 18 years now, but this 
article by George Monbiot has given me pause for thought:

http://permaculturenews.org/2013/09/25/apple-turnover/

If these allegations are true, more people should think twice about supporting 
Apple products, and at least add their voices to questions asked of Apple that 
need answers.

Pat
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Re: Error message -54

2013-09-15 Thread Pat
Hi, Ronni,

I followed your instructions, repaired permissions, checked the info on the 
iTunes folder. I have Read  Write permission and the Locked box was not 
ticked. However, the little lock icon at the bottom of the Info panel was shown 
in a locked position, so I unlocked it.  I finally got my hands on the iPhone 
again, plugged it into the computer and finished the job: no pesty error 
messages appeared. So, thank you very much. It would be great if the error 
messages were not quite so cryptic!

Thanks again!
Pat


On 14/09/2013, at 3:30 PM, Ronni Brown ro...@mac.com wrote:

 Hi Pat,
 
 Error -54 is a normally a software lock on a file or a permissions error.
 
 1. Go to Applications  Utilities  Disk Utility
 Open Disk Utility - click on your Hard Drive - select ‘First Aid’ button - 
 ‘Repair Disk Permissions’
 
 2. Then check you have Ownership and Permissions to write to the iTunes 
 files. 
 They should be located in your Macintosh HD/Users/UserName/Music\iTunes 
 
 A) Select the iTunes Folder - Go to File  Get Info --- (or Command-I on the 
 iTunes folder)
 Check you DON’T have ‘Locked’ selected
 
 B) Then under ‘Sharing  Permissions’ that you have “Read  Write” Privilege
 
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.8.5 Mountain Lion
 Windows 7 Ultimate (under sufferance)
 
 
 On 14/09/2013, at 3:06 PM, Pat clamsh...@iinet.net.au wrote:
 
 Hi, Ronni,
 
 The iPhone was plugged into the computer for charging, backing up, and 
 updating apps, with iTunes open. I don't have the phone in hand at the 
 moment - it's gone for a walk, so I can't check - but I believe that was the 
 whole message plus the line 'Don't warn me again' with a checkbox.
 
 Thanks,
 Pat
 
 
 On 14/09/2013, at 12:32 PM, Ronda Brown ro...@mac.com wrote:
 
 
 Hi Pat,
 
 On 14/09/2013, at 11:15 AM, Pat clamsh...@iinet.net.au wrote:
 
 I was recharging an iPhone 4, 16 GB with 11 GB free (not much on it!). It 
 is running iOS 6.1.3, which is apparently the correct OS for it.
 
 However, the message, 'the iTunes Library could not be saved, error -54', 
 began appearing.
 
 iOS 6.1.3 is correct.
 Are you saying this error message is appearing on your iPhone when you have 
 it connected to power when charging it?
 
 Or is it appearing in iTunes App when you connect the iPhone to iTunes on 
 your Mac?
 
 And is that the complete error message... It does not have another line 
 after it?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 I looked on the Apple Support page, got hundreds of hits for that message, 
 but I could not figure out how it applied to this iPhone 4.
 
 What could it mean and what are the consequences??
 
 Thanks,
 Pat
 
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Re: Error message -54

2013-09-14 Thread Pat
Hi, Ronni,

The iPhone was plugged into the computer for charging, backing up, and updating 
apps, with iTunes open. I don't have the phone in hand at the moment - it's 
gone for a walk, so I can't check - but I believe that was the whole message 
plus the line 'Don't warn me again' with a checkbox.

Thanks,
Pat


On 14/09/2013, at 12:32 PM, Ronda Brown ro...@mac.com wrote:

 
 Hi Pat,
 
 On 14/09/2013, at 11:15 AM, Pat clamsh...@iinet.net.au wrote:
 
 I was recharging an iPhone 4, 16 GB with 11 GB free (not much on it!). It is 
 running iOS 6.1.3, which is apparently the correct OS for it.
 
 However, the message, 'the iTunes Library could not be saved, error -54', 
 began appearing.
 
 iOS 6.1.3 is correct.
 Are you saying this error message is appearing on your iPhone when you have 
 it connected to power when charging it?
 
 Or is it appearing in iTunes App when you connect the iPhone to iTunes on 
 your Mac?
 
 And is that the complete error message... It does not have another line after 
 it?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 I looked on the Apple Support page, got hundreds of hits for that message, 
 but I could not figure out how it applied to this iPhone 4.
 
 What could it mean and what are the consequences??
 
 Thanks,
 Pat
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Error message -54

2013-09-13 Thread Pat
I was recharging an iPhone 4, 16 GB with 11 GB free (not much on it!). It is 
running iOS 6.1.3, which is apparently the correct OS for it.

However, the message, 'the iTunes Library could not be saved, error -54', began 
appearing. I looked on the Apple Support page, got hundreds of hits for that 
message, but I could not figure out how it applied to this iPhone 4.

What could it mean and what are the consequences??

Thanks,
Pat
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Looks like spam

2013-09-01 Thread Pat
Just received what looks like a spam posing as Apple iTunes, about updating 
account info.

It has two email addresses of the sender: Apple iTunes ituens.i...@appel.co.nl
and apple.itu...@platonos.targetpoint.gr

I am about to ditch it.
Pat
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Re: Mac getting forgetful

2013-08-30 Thread Pat
I have been following Ronni's suggestion that I close applications with Command 
Option Q (haven't had any more episodes of 'forgetfulness' by the Mac). I just 
wanted to mention that there are a few applications that do not respond to that 
command, namely iTunes and Photoshop CS6. Just another oddity, I guess.

Thanks for the help!
Pat


On 18/08/2013, at 2:22 PM, Ronda Brown ro...@mac.com wrote:

 This is definitely my last email... I just read your email again :(
 check in System Preferences  Users  Groups - Login Items 
 If you have any Applications showing there that you don't want to open 
 automatically when you log in ... 
 1. Select the name of the item you want to prevent from opening at login 
 2. Click Delete (-) below the list on the right.
 
 Sent from Ronni's iPad4
 
 On 18/08/2013, at 2:10 PM, Ronda Brown ro...@mac.com wrote:
 
 Sorry Pat, I am trying to do too many things at once :(
 
 Also in System preferences  General check - Recent Items:  Documents, Apps, 
 and Servers
 do you have a number selected?
 
 Sent from Ronni's iPad4
 
 On 18/08/2013, at 2:03 PM, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 Do you Quit the Applications or just close the window?
 
 Check in System Preferences  General - do you have selected Close windows 
 when quitting an Application?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 On 18/08/2013, at 1:33 PM, Pat clamsh...@iinet.net.au wrote:
 
 I close my Mac Pro, 10.8.4, down every night. Just before I shut it down, 
 I systematically close every open application. The last few months, when I 
 start the Mac up the next day, occasionally it comes up with all those 
 applications open, and it is now happening more frequently.
 
 Is this a symptom of any know malady? Does anyone know what causes it? I 
 do not have any items in the Startupitems folder. 
 
 Pat
 
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Re: Mac getting forgetful

2013-08-20 Thread Pat
Hi, Ronni,

When closing down last night, I looked for the checkmark, but the box was not 
ticked. 

I guess I will just have to live with it. So far, it is just a little bit 
annoying, but apparently not potentially calamitous. So, thank you very much, 
Ronni and Daniel.

Cheers,
Pat


On 18/08/2013, at 5:57 PM, Ronda Brown ro...@mac.com wrote:

 Hi Pat,
 
 Hmmm, weird.
 
 Try this: Click on the Apple Logo and hit Restart - take the checkmark OFF 
 Reopen windows when logging back in... Then click the Shutdown button.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 18/08/2013, at 5:11 PM, Pat clamsh...@iinet.net.au wrote:
 
 Hi, Ronni,
 
 I usually do Command Q to quit an application, or sometimes right-clicking 
 the Dock icon and choosing 'Quit'. And I always cast an eye over the Dock 
 icons to be sure there are no longer any little white dots underneath.
 
 In System Preferences, there are no Login items in Users  Groups.
 
 In General, the box is ticked for Close windows when quitting an Application 
 and
 the Recent items  is set at 10.
 
 Thanks for your reply.
 Pat
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Re: Mac getting forgetful

2013-08-18 Thread Pat
Hi, Ronni,

I usually do Command Q to quit an application, or sometimes right-clicking the 
Dock icon and choosing 'Quit'. And I always cast an eye over the Dock icons to 
be sure there are no longer any little white dots underneath.

In System Preferences, there are no Login items in Users  Groups.

In General, the box is ticked for Close windows when quitting an Application and
the Recent items  is set at 10.

Thanks for your reply.
Pat


On 18/08/2013, at 2:22 PM, Ronda Brown ro...@mac.com wrote:

 This is definitely my last email... I just read your email again :(
 check in System Preferences  Users  Groups - Login Items 
 If you have any Applications showing there that you don't want to open 
 automatically when you log in ... 
 1. Select the name of the item you want to prevent from opening at login 
 2. Click Delete (-) below the list on the right.
 
 Sent from Ronni's iPad4
 
 On 18/08/2013, at 2:10 PM, Ronda Brown ro...@mac.com wrote:
 
 Sorry Pat, I am trying to do too many things at once :(
 
 Also in System preferences  General check - Recent Items:  Documents, Apps, 
 and Servers
 do you have a number selected?
 
 Sent from Ronni's iPad4
 
 On 18/08/2013, at 2:03 PM, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 Do you Quit the Applications or just close the window?
 
 Check in System Preferences  General - do you have selected Close windows 
 when quitting an Application?
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 On 18/08/2013, at 1:33 PM, Pat clamsh...@iinet.net.au wrote:
 
 I close my Mac Pro, 10.8.4, down every night. Just before I shut it down, 
 I systematically close every open application. The last few months, when I 
 start the Mac up the next day, occasionally it comes up with all those 
 applications open, and it is now happening more frequently.
 
 Is this a symptom of any know malady? Does anyone know what causes it? I 
 do not have any items in the Startupitems folder. 
 
 Pat
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Mac getting forgetful

2013-08-17 Thread Pat
I close my Mac Pro, 10.8.4, down every night. Just before I shut it down, I 
systematically close every open application. The last few months, when I start 
the Mac up the next day, occasionally it comes up with all those applications 
open, and it is now happening more frequently.

Is this a symptom of any know malady? Does anyone know what causes it? I do not 
have any items in the Startupitems folder. 

Pat
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Re: New Mac OS

2013-06-12 Thread Pat
Hi, Ronni and Daniel,
Thanks for your help.

Full of hope, I downloaded Keystroke Maestro (You can download it free for a 
trial). I have never done much with scripting, so it was a bit of a hassle. 
There isn't any easy way to get rid of false starts.

Here is how I made a macro with Keyboard Maestro:

Select the Global Macro Group. Then FileNew macro   (Command N)
Type the name of the new macro in the box.

Choose a trigger: click the Green + button and select 'Hot Key' and type a key 
combination into the box. For my first one, called 'ArrowDown' I chose the 
combination Shift Option Down Arrow.

Then click the green + New Action button
An action menu slides into view; scroll down to ‘simulate Scroll Wheel’. Drag 
the tag into the empty box. Then choose the direction of scrolling and the 
number of pixels you want.   I thought 60 was reasonable for documents.

Then choose FileExport Macros.
This will create a folder called ‘Recordings’ in your Home Documents file. (You 
can create a macro by using the 'Record' button, but it doesn't give you much 
time to do your actions.)
You might need to click the ‘Enable’ button next to the Macro name.

Activation of these macros is sporadic and unpredictable. It can be difficult 
to get them to act on the scroll bar you want (even wiggling it with the mouse 
doesn't help much), and they frequently seem to ‘forget’ what they are supposed 
to do.  I restarted the computer just in case that helped, but it didn’t.

The instructions are minimal for those who don’t do much with scripting. 
Several normal functions seem to be missing, like ‘Save’ or ‘Save as’. 

I found the only way to begin a new macro was to close the application each 
time I made one and then start it up again.

There are many potential macros that can be built, but I only tried the 
scrollbar - I made all four directions. I think it may be of some value when 
dealing with large documents, but I couldn’t use it with images, as it zooms 
instead of scrolling. Also, you have to keep pressing the key combination to 
continue scrolling in steps. So it really isn’t any better than Daniel’s 
suggestion of using Command Arrow Key.

Perhaps Apple would consider making the presence of scroll arrows an options in 
System Preferences
 (DO YOU HEAR ME, APPLE?  I KNOW I'M NOT THE ONLY ONE WHO WANTS THEM BACK!)
(apologies for shouting).

Anyway, many thanks,
Pat


On 11/06/2013, at 7:11 PM, Ronda Brown ro...@mac.com wrote:

 Hi Pat,
 
 I do understand your frustration; unfortunately I can't see Apple bringing 
 the Scroll Arrows back in OS. The next OS Mavericks 10.9 will be more iOS 
 than Mountain Lion.
 
 There is also this I found at  
 https://discussions.apple.com/thread/4141058?start=15tstart=0
 Scroll to Lukas comments:
 
 Quote/
 There is a workaround, but it requires 3rd party software:
 Download a utility capable of executing a scroll wheel simulation macro, 
 triggered by a keyboard shortcut.
  
 I'm using Keyboard Maestro which is an incredibly powerful tool in its own 
 right.
  
 I've created four global macros, each one simulating Scroll Wheel 
 Up/Down/Left/Right.
  
 The scrolling value can be set as low as 1 pixel  per keystroke. (I'm fine 
 with 5…)
  
 Each macro gets a global keyboard shortcut:
 ⌃⇧⌘↑
 ⌃⇧⌘↓
 ⌃⇧⌘←
 ⌃⇧⌘→
 These modifiers are optional, but over the years I've developed the habit to 
 use ⌃⇧⌘ strictly for global shortcuts active in all applications. This habit 
 avoids possible conflicts with internal application shortcuts, because this 
 modifier combination is rather uncommon.
  
 Note that among others, Keyboard Maestro also supports Device Triggers 
 instead of simple hot keys, which may also solve the issue for people with 
 certain handicaps.
  
 To get contiunous scrolling while holding the keys/device input down, make 
 sure the trigger setting is is down, not the default is pressed.
  
 Also note that the pointer must be over the affected window – same as if 
 you'd be using a real scroll wheel – for the shortcuts to work.
  
 It works in all application windows which support scroll wheel input, 
 including text forms like this one I'm posting this reply.
 End Quote/
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 On 11/06/2013, at 6:36 PM, Daniel Kerr dan...@macwizardry.com.au wrote:
 
 Also have a play with -
 
 System Preferences - Accessibility. Click onto Mouse  Trackpad. 
 Click on Trackpad Options….
 You'll see a setting there Scrolling with inertia. Untick that and try it 
 as well.
 If it's not ticked, it won't scroll as fast. - which is a bit of the 
 older way.
 Some people find it better without it ticked on, and more easy to navigate.
 
 This work around may help as well -
 http://osxdaily.com/2011/12/09/no-scrollbar-arrows-mac-os-x-lion-workaround/
 
 Kind regards
 Daniel
 
 Sent from my iPhone 5
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au

-- The WA Macintosh User Group

Re: New Mac OS

2013-06-11 Thread Pat
Hi, Ronni,
Thanks for the reply.

My System Preference is set for 'always' for the scrolll bars. It is not the 
scroll bar that is absent, but the pair of little pointer icons, 1 up and 1 
down that we used to have, either both on one end of the scroll bar track or 
one at the top and one at the bottom. I don't know their proper name.

I often have the task of navigating around a very large image in zoomed-in 
mode, and also very large pdf files. Dragging or clicking the scroll bar causes 
huge jumps, with no quick and easy way to get back to your starting point.

Another thought: are there any 3rd-party hacks that can add the little pointers?

Scrolling through windows has another nasty little habit: when you search for 
an item and get a whole windowful, then clicking on something that looks 
promising but turns out to be the wrong thing, then the whole window and all 
its icons resets itself to the very top. So you have to navigate again through 
all the items to find where you left off. Again, maybe slightly trivial, but 
irritating and time-wasting.

Cheers,
Pat

On 11/06/2013, at 2:23 PM, Ronda Brown ro...@mac.com wrote:

 Hi Pat,
 
 OS X  Mavericks (10.9) 
 http://www.apple.com/osx/preview/
 ===
 Configuring OS X Lion / Mountain Lion Scroll Bars
 
 You don't have to live with Lion / Mountain Lion's scroll bar defaults; you 
 can change them to meet your needs or preferences.
 
 Launch System Preferences.
 
 Once the System Preferences window opens, select the General preference pane.
 
 The middle section of the General preference pane controls when scroll bars 
 appear and a few additional scroll bar options.
 
 To return the scroll bars to their pre-Lion functionality, select Always 
 from the Show Scroll Bars options.
 The scroll bars will now always be visible, even when you're not scrolling.
 
 You can quit System Preferences, and no longer have to worry about just where 
 you are when you're browsing a document.
 
 Cheers,
 
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 11/06/2013, at 1:43 PM, Pat clamsh...@iinet.net.au wrote:
 
 I hope, most fervently, that Apple has returned the scrolling pointers to 
 the scroll bar. Their absence makes so many tasks frustrating, irritating, 
 annoying and time-wasting. I have made a vow to myself not to buy any new OS 
 that does not have them.
 
 They are seemingly small things, but their value is immense.
 
 Please, Apple………..?
 
 Pat
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New Mac OS

2013-06-10 Thread Pat
I hope, most fervently, that Apple has returned the scrolling pointers to the 
scroll bar. Their absence makes so many tasks frustrating, irritating, annoying 
and time-wasting. I have made a vow to myself not to buy any new OS that does 
not have them.

They are seemingly small things, but their value is immense.

Please, Apple………..?

Pat
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Re: Safari gone wrong

2013-06-02 Thread Pat
Hi, Ronni,

Thank you so much. Removing the two plug-ins fixed the Safari problem.  It was 
a bit odd about Firefox: I hardly ever use it and there was an even older 
version on my machine, so I had it check for an update and install it - that 
turned out to be version 12.0! It never occurred to me that 12.0 was an old 
version too. But all is remedied now.

Cheers and best wishes,
Pat


On 02/06/2013, at 11:33 AM, Ronda Brown ro...@mac.com wrote:

 Hi Pat,
 
 1. Quit Safari. 
 2. Open your Macintosh HD, then open the Library folder. 
 
 3. Go to Library then Internet Plug-ins. 
 
 4. Locate and delete the ‘AdobePDFViewer.plugin’  
 'AdobePDFViewerNPAPI.plugin'
 
 5. Re-open Safari.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 02/06/2013, at 11:02 AM, Pat clamsh...@iinet.net.au wrote:
 
 I have suspected for some time that there is a problem with Safari on my Mac 
 Pro, running 10.8.3. If I download a pdf and try to save it with the 
 command, Save as…, it cannot be opened. The message is: The file is damaged 
 and could not be repaired. A9RTCzj31.pdf.
 
 This happens even with files that are intended to be downloaded by the 
 public.
 
 The other browser I use occasionally is Firefox, but it also is behaving 
 strangely and won't load a page, even though the task bar shows that it has.
 
 My Safari is Version 6.0.4 (8536.29.13) and Firefox is 12.0.
 
 Or could it be a more fundamental (hardware?) problem?
 
 Help will be appreciated.
 Pat
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Safari gone wrong

2013-06-01 Thread Pat
I have suspected for some time that there is a problem with Safari on my Mac 
Pro, running 10.8.3. If I download a pdf and try to save it with the command, 
Save as…, it cannot be opened. The message is: The file is damaged and could 
not be repaired. A9RTCzj31.pdf.

This happens even with files that are intended to be downloaded by the public.

The other browser I use occasionally is Firefox, but it also is behaving 
strangely and won't load a page, even though the task bar shows that it has.

My Safari is Version 6.0.4 (8536.29.13) and Firefox is 12.0.

Or could it be a more fundamental (hardware?) problem?

Help will be appreciated.
Pat
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Safari handicap?

2013-05-22 Thread Pat
I was trying to post a comment on the ABC's Drum web page. Fixed it up with 
Safari, and pushed the send button - many, many times over a long span. Didn't 
send. Finally, I cranked up Firefox and pushed the send button, and it flew off 
into the ether.  Coincidence? Or does Safari have some kind of handicap or 
prejudice against it? 

Pat
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Strange iPhone messages

2013-03-15 Thread Pat
I haven't had or used my iPhone for very long. Today, I just discovered some 
strange phone numbers in the Message app. There are three numbers, one in 
January, one in February and one in March. One is  Australian (+61) and the 
other two (different) numbers are (+44) which is apparently Kosovo!!!

There are no messages, just the numbers. What is going on? Has someone hacked 
into my phone? Is there anything I should do about it, like try to contact 
Telstra?

Advice urgently solicited!

Thanks,
Pat
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Re: Strange iPhone messages

2013-03-15 Thread Pat
Thanks, everyone. That's reassuring. There were a few such spammish  messages 
popping up in some apps I used. I didn't realise that such intrusions would 
leave strange, empty 'messages'.

By the way, it was Wikipedia that told me the 44 prefix was Kosovo.

I hope you are all having a good day.
Cheers,
Pat



 
On 16/03/2013, at 9:35 AM, Bill Parker ren...@westnet.com.au wrote:

 I like that statement Pat:  try to contact Telstra. Maybe that's a good 
 oxymoron for a bright Saturday morning!
 Bill
 On 16/03/2013, at 9:18 AM, Peter Crisp wrote:
 
 Yes, I too have apparently won millions of £'s in the past with these 
 unsolicited clutter texts. Just delete if not a recognized contact.
 
 (+44) is the United Kingdom.
 
 Regards
 
 Pete
 
 On 16/03/2013, at 7:07 AM, Bill Parker ren...@westnet.com.au wrote:
 
 Its spam/unsolicited marketing  - one way I get more info is to Google the 
 actual number, that sometimes verifies what I thought in the first place.  
 Naturally I never respond and always delete.
 Bill
 On 15/03/2013, at 6:47 PM, Pat wrote:
 
 I haven't had or used my iPhone for very long. Today, I just discovered 
 some strange phone numbers in the Message app. There are three numbers, 
 one in January, one in February and one in March. One is  Australian (+61) 
 and the other two (different) numbers are (+44) which is apparently 
 Kosovo!!!
 
 There are no messages, just the numbers. What is going on? Has someone 
 hacked into my phone? Is there anything I should do about it, like try to 
 contact Telstra?
 
 Advice urgently solicited!
 
 Thanks,
 Pat
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 Dr Bill Parker
 ren...@westnet.com.au
 wine flu is probably better for you than swine flu
 
 
 
 
 
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 ren...@westnet.com.au
 wine flu is probably better for you than swine flu
 
 
 
 
 
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Re: Solar battery charger

2013-01-06 Thread Pat
Hi, Stuart,

I bought a FreeLoader Pro Solar Charger for my son. Didn't use it myself, but I 
was impressed with the excellent users' manual. This charger is made in the UK 
(not China!). The cheapest price I found for it ($79.99) was on the ThinkGeek 
website:  http://www.thinkgeek.com/product/beb8/#tabs

Cheers,
Pat




On 06/01/2013, at 1:31 PM, Stuart Breden bred...@highway1.biz wrote:

 Have members made any suggestion about which is the best solar powered mobile 
 device charger?  I've attached a link to one that looks very good.
 
 Stuart Breden
 PO Box 132
 Kalamunda WA 6926
 Ph: (08) 9257 1577
 Mbl: 0417 053 266
 
 Please consider the environment before printing this email
 http://www.infernosolar.com.au/portable-solar-chargers/portable-solar-charger-products.asp?prodID=15
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Re: Solar battery charger

2013-01-06 Thread Pat
Hi, Stuart,

I bought a FreeLoader Pro Solar Charger for my son. Didn't use it myself, but I 
was impressed with the excellent users' manual. This charger is made in the UK 
(not China!). The cheapest price I found for it ($79.99) was on the ThinkGeek 
website:  http://www.thinkgeek.com/product/beb8/#tabs

Cheers,
Pat




On 06/01/2013, at 1:31 PM, Stuart Breden bred...@highway1.biz wrote:

 Have members made any suggestion about which is the best solar powered mobile 
 device charger?  I've attached a link to one that looks very good.
 
 Stuart Breden
 PO Box 132
 Kalamunda WA 6926
 Ph: (08) 9257 1577
 Mbl: 0417 053 266
 
 Please consider the environment before printing this email
 http://www.infernosolar.com.au/portable-solar-chargers/portable-solar-charger-products.asp?prodID=15
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