Re: A macOS Catalina tip from my experience

2019-10-12 Thread Ronni Brown
Hi members thinking of upgrading to macOS Catalina,

I suggest this article by Jason Snell is well worth reading.

https://sixcolors.com/post/2019/10/macos-catalina-review-new-era-ahead-proceed-with-caution/

macOS Catalina review: New era ahead, proceed with caution


Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 13 Oct 2019, at 11:13 am, Philippe Chaperon  wrote:
> 
> Hi Neil and Steven, 
> 
> I do use both MacFamily Tree and Reunion, the latter for many years. Being a 
> software freak (!) I try almost anything on the provisor the cost is not 
> expensive. I have found Reunion to be very stable hence I use it for my main 
> genealogy database. However MacFamily Tree does produce some very nice Family 
> Trees, hence use it for producing Trees for my relatives. 
> 
> I have kept up-to-date to with Reunion because it is a software produced for 
> the Mac and Leister Productions having supported the Mac platform when others 
> were deserting it in the years gone by, I want to keep supporting them. True, 
> it may cost a bit more but its stability is proverbial.
> 
> By the way I also use Heredis, which is also excellent, but Reunion remains 
> my main database genealogy application.  
> 
> 
> It is great that MacFamily Tree has offered to convert your Reunion database 
> to a .ged file. As a precaution I do create Reunion gedcom files on a fairly 
> regular basis which I then import into Heredis and MacFamily Tree.
> 
> Wishing you all the best,
> 
> Genealogically yours! 
> 
> Philippe Chaperon 
> 
> Philippe dit la Grenouille ...
> 
> On 13 Oct 2019, at 10:43 am, Stephen Chape  wrote:
> 
> Hi Neil,
> 
> I just thought MacFamily Tree looks like a much nicer interface.
> 
> Also Reunion want $45.00 US just to upgrade.
> MFT is $49.95 AU and is in the App Store (so approved by Apple).
> 
> MacFamilyTree is 64 bit (not sure if the latest Reunion 12 is 64 bit.
> 
> MFT is also getting good reviews from people who have used it for a long time.
> 
> But if you are moving away from Reunion, make sure you export a GEDCOM file 
> before installing macOS Catalina.
> And maybe any other export formats offered.
> So you may be ready for whatever you migrate to.
> 
>> On 13 Oct 2019, at 10:16 am, Neil Houghton  wrote:
>> 
>> Hi Stephen,
>>  
>> I must get back to my genealogy soon - it’s been far too long!!
>>  
>> Out of interest, what is your reason for wanting to move from Reunion to 
>> MacFamilyTree.
>>  
>> Having been a Reunion user since (I think) Reunion 3 (when you got a disk 
>> and a manual in the post!) I have always been very happy with it - but I 
>> know nothing about MacFamilyTree - so I’m interested to know why you prefer 
>> it?
>>  
>>  
>> Cheers
>>  
>>  
>> Neil
>>  
>> From:  on behalf of Stephen 
>> Chape 
>> Reply-To: 
>> Date: Friday, 11 October 2019 at 17:49
>> To: WAMUG Mailing List 
>> Subject: Re: A macOS Catalina tip from my experience
>>  
>> Thanks Peter.
>> I just downloaded and ran Go64.
>>  
>> Got rid of a few more old 32 bit apps.
>> Problem is I already installed macOS Catalina.
>> So I am now stuck with Reunion 10 which will not run.
>> I may be forced to upgrade Reunion 10 but I was hoping to move to 
>> MacFamilyTree.
>>  
>> However the people at MacFamilyTree have offered to convert my Reunion date 
>> files to GEDCOM files.
>> 
>> 
>>> On 11 Oct 2019, at 8:05 am, Peter Hinchliffe  
>>> wrote:
>>>  
>>>  
>>> 
>>> 
 On 10 Oct 2019, at 3:49 pm, Stephen Chape  wrote:
  
 Hi folks.
  
 Hi mate,
  
 With Catalina Apple have finally dropped all support for 32 bit 
 applications.
 So before installing Catalina check which of your apps do not operate on 
 64 bit.
  
 Go to “About this Mac” at top left of Desktop.
 Click on “System Report”
 Click on “Applications” and wait for the screen to load.
  
 Each application will tell you if it is 64 bit or 32 bit (and some will be 
 32/64 bit)
 I thought there was a column on that screen indicating this.
 But I cannot see it so you may have to click on each line (application) to 
 find out.
  
 Other than that everything is running fine for me so far.
  
  
 Regards,
 Stephen Chape
>>>  
>>> Good advice, but Even Better Than That….
>>>  
>>> Search for “Go64” in your favourite search engine. You’ll be taken to the 
>>> (FREE!) Go64 App by St Clair Software, makers of Default Folder.
>>>  
>>> Go64 is System Report on steroids: many 64-bit apps still have some 32-bit 
>>> components which may or may not affect their performance. Go64 will help 
>>> you identify these very esaily and let you make a decision about them. Go64 
>>> also has many other functions, such as giving you the chance to delete 
>>> problematic Apps from with its own interface - a huge time saver. It has 
>>> many other convenient functions as well.
>>>  
>>> We showed this off at the WAMUG meeting last week. Highly recommended.
>>>  
>>> 

Re: Odd things

2019-08-27 Thread Ronni Brown
Hi Peter,

To stop iTunes from opening automatically when you connect your iPhone, open 
iTunes and then go to Preferences by using keyboard shortcut Command-comma or 
by going to iTunes > Preferences. Next, click the Devices tab and then check 
the box for Prevent iPods, iPhones, and iPads from syncing automatically

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 28 Aug 2019, at 7:53 am, Amazon CA  wrote:
> 
> Thanks for this Ronni, I have tolerated this default behaviour from Photos 
> and also iTunes for years and years. I presume the process to stop the 
> default opening is similar for iTunes. It hasn't been an issue enough to 
> warrant me doing anything about it because 50% of the time I actually want 
> both apps (Photos and iTunes) to open when I connect iPhone or iPad. I do 
> have the "Sync over Wifi" selected in iTunes so the backup auto syncs but 
> that doesn't bring photos into the Photos library. As I have the "Wifi sync 
> to iTunes" set on, it is probably only for iTunes I don't want it to 
> auto-open iTunes.
> 
> Regards
> 
> Pete.
> 
> 
> 
> - Original Message -
> From:
> wamug@wamug.org.au
> 
> To:
> 
> Cc:
> 
> Sent:
> Wed, 28 Aug 2019 06:08:40 +0800
> Subject:
> Re: Odd things
> 
> 
> Hi Stephen,
> 
> How to Stop Photos App Launching Automatically in OS X
> Connect the iPhone, camera, SD card, etc to the Mac and let Photos app launch 
> itself as usual
> Under the “Import” tab of Photos app, look in the upper left corner to find 
> the device name, this will indicate which hardware will no longer 
> automatically activate Photos app
> Click the checkbox so that “Open Photos for this device” is no longer 
> selected (likewise, toggling this on would enable Photos app to open itself 
> again automatically when this device is connected)
> Quit out of Photos app, the change is immediate for that device – this can be 
> switched back at any time in the same OS X Photos app screen
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 27 Aug 2019, at 10:51 pm, Stephen Chape  wrote:
> 
> Hi Neil.
> How do you set photos to NOT auto open please?
> It annoys me too, but I cannot find in preferences.
> 
> On 27 Aug 2019, at 1:05 pm, Neil Houghton  wrote:
> 
> Hi Bill,
>  
> 
> If you want to avoid similar problems in the future you should be able to set 
> photos to NOT open automatically when you plug in something that would 
> otherwise trigger it (card/camera/phone/ipad).
>  
> 
> I remember I did this back when I used to plug my iphone into my iMac to sync 
> music etc but preferred to use image capture rather than the Photos app to 
> manage my photos. It used to annoy me that Photos would open every time I 
> plugged the phone in – so I found the setting to switch it off.
>  
> 
> Of course, you might prefer photos to open automatically - in which case I 
> guess you have to remember to unplug when you have finished  ;o)
>  
> 
> We all have our own ways of how we like to do these things – but I just 
> thought I’d mention it.
>  
> 
>  
> 
> Cheers
>  
> 
>  
> 
>  
> 
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com
>  
> 
>  
> 
> From:  on behalf of Juliet 
> Kitson 
> Reply-To: WAMUG 
> Date: Tuesday, 27 August 2019 at 06:31
> To: WAMUG 
> Subject: Re: Odd things
>  
> 
> Thanks Tim,
> Problem solved I had an SD card with photos on removed left until today no 
> more automatic photos popping up.
> regards Bill
>  
> 
> On Sun, Aug 25, 2019 at 10:04 PM Tim Law  wrote:
> Do you have a USB or SD card connected that contains photos?
>  
> 
> Photos may sense there are images on the card/USB and is opening to let you 
> you know there’s something you might like to import. 
>  
> 
> Tim
> 
> Sent from Tim's iPhone
> 
> 
> On 25 Aug 2019, at 7:56 pm, Juliet Kitson  wrote:
> My spelling mistake I meant it has opened photos.  While I was sitting here 
> ten minutes ago doing nothing photos just opened itself, with no keyboard 
> stokes.
> regards Bill
>  
> 
> On Sun, Aug 25, 2019 at 7:05 PM Stephen Chape  wrote:
> Hi Juliet.
>  
> 
> I don’t know what you mean by “not has opened up photos” ?
> 
> 
> On 25 Aug 2019, at 8:55 am, Juliet Kitson  wrote:
>  
> 
> Hello all,
> For some reason every now and again when I leave my mac turned on and return 
> say in 10 mins. not has opened up photos, the same happens If I shut down, 
> can anyone give me some advice.
> Regards Bill
> Imac 21.5 late 2013
> Mojave 10.14.6
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>  
> 
> 
> Regards,
> Stephen Chape
>  
> 
>  
> 
>  
> 
>  
> 
>  
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> 

Re: Odd things

2019-08-27 Thread Ronni Brown
Hi Stephen,

How to Stop Photos App Launching Automatically in OS X
Connect the iPhone, camera, SD card, etc to the Mac and let Photos app launch 
itself as usual
Under the “Import” tab of Photos app, look in the upper left corner to find the 
device name, this will indicate which hardware will no longer automatically 
activate Photos app
Click the checkbox so that “Open Photos for this device” is no longer selected 
(likewise, toggling this on would enable Photos app to open itself again 
automatically when this device is connected)
Quit out of Photos app, the change is immediate for that device – this can be 
switched back at any time in the same OS X Photos app screen

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 27 Aug 2019, at 10:51 pm, Stephen Chape  wrote:
> 
> Hi Neil.
> How do you set photos to NOT auto open please?
> It annoys me too, but I cannot find in preferences.
> 
>> On 27 Aug 2019, at 1:05 pm, Neil Houghton  wrote:
>> 
>> Hi Bill,
>>  
>> If you want to avoid similar problems in the future you should be able to 
>> set photos to NOT open automatically when you plug in something that would 
>> otherwise trigger it (card/camera/phone/ipad).
>>  
>> I remember I did this back when I used to plug my iphone into my iMac to 
>> sync music etc but preferred to use image capture rather than the Photos app 
>> to manage my photos. It used to annoy me that Photos would open every time I 
>> plugged the phone in – so I found the setting to switch it off.
>>  
>> Of course, you might prefer photos to open automatically - in which case I 
>> guess you have to remember to unplug when you have finished  ;o)
>>  
>> We all have our own ways of how we like to do these things – but I just 
>> thought I’d mention it.
>>  
>>  
>> Cheers
>>  
>>  
>>  
>> Neil
>> -- 
>> Neil R. Houghton
>> Albany, Western Australia
>> Tel: +61 8 9841 6063
>> Email: n...@possumology.com
>>  
>>  
>> From:  on behalf of Juliet 
>> Kitson 
>> Reply-To: WAMUG 
>> Date: Tuesday, 27 August 2019 at 06:31
>> To: WAMUG 
>> Subject: Re: Odd things
>>  
>> Thanks Tim,
>> Problem solved I had an SD card with photos on removed left until today no 
>> more automatic photos popping up.
>> regards Bill
>>  
>>> On Sun, Aug 25, 2019 at 10:04 PM Tim Law  wrote:
>>> Do you have a USB or SD card connected that contains photos?
>>>  
>>> Photos may sense there are images on the card/USB and is opening to let you 
>>> you know there’s something you might like to import. 
>>>  
>>> Tim
>>> 
>>> Sent from Tim's iPhone
>>> 
>>> 
 On 25 Aug 2019, at 7:56 pm, Juliet Kitson  wrote:
 My spelling mistake I meant it has opened photos.  While I was sitting 
 here ten minutes ago doing nothing photos just opened itself, with no 
 keyboard stokes.
 regards Bill
  
> On Sun, Aug 25, 2019 at 7:05 PM Stephen Chape  wrote:
> Hi Juliet.
>  
> I don’t know what you mean by “not has opened up photos” ?
> 
> 
>> On 25 Aug 2019, at 8:55 am, Juliet Kitson  wrote:
>>  
>> Hello all,
>> For some reason every now and again when I leave my mac turned on and 
>> return say in 10 mins. not has opened up photos, the same happens If I 
>> shut down, can anyone give me some advice.
>> Regards Bill
>> Imac 21.5 late 2013
>> Mojave 10.14.6
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - 
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> 
>  
> 
> Regards,
> Stephen Chape
>  
>  
>  
>  
> 
>  
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 -- The WA Macintosh User Group Mailing List --
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>>> 
>>> -- The WA Macintosh User Group Mailing List --
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>> 
>> -- The WA Macintosh User Group Mailing List -- Archives - Guidelines - 
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> 
> 
> Regards,

Re: MAIL PROBLEMS

2019-08-26 Thread Ronni Brown
Hi Jewels, 

If a specific mailbox is selected in the Favourites bar, Mail searches only 
that mailbox. To search all mailboxes instead, click All.
Mail may not be looking in the Bin or Junk mailboxes, or searching encrypted 
messages. To include them when searching all mailboxes, choose Mail > 
Preferences, click General, then select the options.
You may need to sync the mailboxes on your Mac with those on the mail server. 
Choose Mailbox > Synchronise > [account].
The Mail folder (located in your home Library folder) may be excluded from 
Spotlight searching. To check, choose Apple menu  > System Preferences, click 
Spotlight, then click Privacy.
Kind Regards,
  Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 26 Aug 2019, at 3:06 pm, Stephen Chape  wrote:
> 
> Hi Jewels.
> 
> In Mail got to Preferences/Accounts/Mailbox Behaviours
> That should at least resolve the “Mail Deleting” issue.
> 
>> On 26 Aug 2019, at 2:59 pm, Julie Bedford  wrote:
>> 
>> 
>> Hi All,
>> 
>> I’m having a very frustrating time with my MacPro running El Capitan 
>> 10.11.16.  About 2 months ago, I found I was unable to search for emails 
>> sent and received in the search bar.  I work from home and daily need to 
>> locate older received / sent emails.  As you can imagine, it literally takes 
>> me hours to locate a particular email.
>> 
>> I also have an imac running Mojave - the mail used to operate just fine 
>> until recently and now it deletes all incoming and outgoing emails approx a 
>> month old. 
>> 
>> Would be grateful if anyone can give me direction.
>> 
>> Jewels
>> 
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> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: Serious problem

2019-08-14 Thread Ronni Brown
Hello Pat,

You could try:
Shut down your Mac, then turn it on and immediately press and hold these four 
keys together: Option, Command, P, and R. 
You can release the keys after about 20 seconds, during which your Mac might 
appear to restart.

https://support.apple.com/en-us/HT204063

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 14 Aug 2019, at 3:56 pm, Patricia Scott  wrote:
> 
> I have a Wacom pen tablet. Yesterday a message came up on the computer that 
> the firmware for the tablet needed to be updated because in the new Mojave 
> update 
> Apple neglected to classify Wacom as safe software, and it was necessary for 
> users to modify items in the Security Preferences panel.
> 
> So I read the instructions and followed them (I thought).
> Unfortunately, I think I omitted a step and then tried boot the computer. The 
> result was that the monitor now shows only the white Apple and the stalled 
> progress bar.
> 
> I did a Safe boot, but it didn’t work.
> 
> I hope the really savvy members might know how this can be remedied. 
> 
> Pat
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Re: iPhone 8 notifications

2019-07-31 Thread Ronni Brown
Hello Jennifer,

Do you have "Do Not Disturb" enabled with "Allow Calls From" set to "Favorites" 
or some group of contacts?

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 1 Aug 2019, at 11:51 am, Jennifer Lefroy  wrote:
> 
> No.  As I mentioned, the silencer is not on and the difficulties are 
> intermittent with no changes happening to switches or settings and, yes, I 
> have of course tried restarting it.  
> 
> Has anyone else had this problem?  I know of one other person - a programmer 
> who worked for Apple and he wasn't able to sort it either.
> 
>> On Thu, 1 Aug 2019 at 11:39, Marcus Harris  wrote:
>> Maybe you’ve accidentally knocked the on/off toggle on the left hand side 
>> above the volume controls. My wife is often doing that.
>> 
>> 
>> Marcus Harris
>> 
>> 
>> 
>> > On 1 Aug 2019, at 11:04 am, Jennifer Lefroy  
>> > wrote:
>> > 
>> > Good Morning everyone,
>> > 
>> > I am having difficulties with ring tone notifications for calls and text 
>> > messages.  With no changes to settings, volume control, silencer or any 
>> > other thing I can think of, sometimes the phone rings and sometimes it 
>> > doesn't.  I have tried it with bluetooth off, the "do not disturb" notice 
>> > is off and I the sound on sound and haptics is at its highest. AsI said 
>> > the problem is not constant.
>> > 
>> > I think I have tried all the relevant suggestions on Google. 
>> > 
>> > Does this mean a visit to Apple or admitting I have a "Friday" phone?
>> > 
>> > Regards,
>> > Jennifer Lefroy
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Re: Flash Player Download ?

2019-07-31 Thread Ronni Brown
Yes Stephen,
I definitely agree with Robin... remove every trace of Flash Player.
Perhaps run MALWAREBYTES  -FREE TRIAL after to make sure as it Cleans infected 
Mac.
https://www.malwarebytes.com/lp/sem/en/mac/index.html

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 31 Jul 2019, at 4:27 pm, Robin Belford  wrote:
> 
> Stephen,
> 
> It will never be safe to download Flash Player, particularly if you are 
> getting email reminders to do so.
> These are almost certainly phishing emails.
> 
> You would be better served to go to the Adobe website 
> https://helpx.adobe.com/au/flash-player/kb/uninstall-flash-player-mac-os.html
> and download the Flash removal tool and remove all traces of Flash Player 
> from your computer.
> 
> robin
> 
> 
>> On 31 Jul 2019, at 4:07 pm, Stephen Chape  wrote:
>> 
>> Hi folks,
>> 
>> I keep getting constant reminders for the above.
>> Does anyone know if it is safe to do so yet ?
>> I have avoided doing this for a long time due to past warnings !
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
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Re: lPad Internet Connection

2019-07-24 Thread Ronni Brown
Hi John,

Not knowing what you have tried to correct the problem. Have you tried all the 
below tests?
1. Turn WiFi off and back on via Settings > WiFi. 
2. Restart the iPad. Press and hold until you see the ‘Slide to Power Off’ 
prompt and slide to do so.

3. Try a hard reboot of the iPad. To do so hold down the Sleep/Wake button and 
the Home button simultaneously for around 12 seconds – ignore the ‘Slide to 
Power Off’ prompt and keep holding down both buttons until you see the screen 
go dark and then see the Apple logo appear as the iPad powers up again.

4. Restart your wireless router. This is usually done by just pulling its power 
adapter out of the router for around 15 seconds and plugging it back in.

5. Try a reset of network settings on the iPad – via Settings > General > Reset 
> Reset Network Settings.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 25 Jul 2019, at 10:31 am, John Thompson  wrote:
> 
> I know, senility is a big issue.  I have been trying for the past hour or so 
> to connect my iPad (6th gen), iOS 12.3.1, to the internet without success.  
> There is no problem with my iphone or Mac Mini. Does anyone have any 
> suggestions as I seem to have run out of ideas.
> 
> Regards
> 
> John Thompson
> 
> 
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Re: Display Titles of Photos on Apple TV?

2019-07-20 Thread Ronni Brown
Hello Alan,

You have to manually add the title of each photo to the slide in the slideshow:
Select the slice at the bottom of the slideshow window and click on the + 
button at the right and select Add Text.

I still use iPhoto slideshows on Apple TV 

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 20 Jul 2019, at 9:27 am, Alan Smith  wrote:
> 
> Is it possible to display photo titles or metadata when viewed on Apple TV?
> 
> To investigate the use of images from Photos on Apple TV I made two albums 
> and exported them to the Mac Mini media computer.  I activated iCloud for 
> Photos on the Mini and Apple TV.   One album was selected for iTunes Home 
> Sharing.  The second album was selected via the ATV Photos app to create a 
> screensaver to replace Aerial and other standard slides.  All images can be 
> viewed but there are no titles!
> 
> Regards
> Alan
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Re: Using Apple TV to display Photos

2019-07-17 Thread Ronni Brown
Hi Alan,
The instructions below that I gave you for Making Slideshows is for your ATV 4 
1080p unit.

“In the ATV 4K The obvious change, of course, is the adoption of the 4K 
resolution. Whereas the fourth-generation Apple TV maxed out at 1080p video at 
60 frames per second, the new 4K model supports a resolution of 3,840 x 2,160. 
This means you’ll get much crisper and smoother video than previously, assuming 
you have a 4K television.”

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 18 Jul 2019, at 8:39 am, Alan Smith  wrote:
> 
> Hi Ronni
> 
> Thank you for the instructions.
> 
> After a very full week I am now looking at the issues I have with Apple TV.  
> (BTW, I have a 4th Gen ATV, not a 4K model.)
> 
> The initial impetus for a photos slideshow was that the Aerial screensavers 
> had become very boring.  A closer look disclosed that there are only 5 Aerial 
> videos working.  There used to be about 50!  More investigation and googling 
> needed...
> 
> Cheers
> Alan
> 
>> On 15 Jul 2019, at 12:08 pm, Ronda Brown  wrote:
>> 
>> Hello Alan,
>> 
>> Apple TV 4K - Making Slideshows
>> 
>> While viewing an album or stream in the Photos app, select Play Slideshow in 
>> the upper-right corner to start a slideshow. You’ll be taken to the 
>> Slideshow screen. If you select Start Slideshow, the slideshow begins right 
>> away, but you can also set whether to shuffle photos (display them in random 
>> order) and repeat photos, and pick themes and transitions.
>> 
>> Once a slideshow has begun, press Menu to end it.
>> 
>> You can also create video slideshows in Photos on the Mac that can be 
>> exported into iTunes for playback on the Apple TV:
>> 1. In Photos, select the pictures, albums, or events you want to turn into a 
>> slideshow.
>> 2. Choose File > Create > Slideshow.
>> 3. Give your slideshow a name and click OK.
>> 4. Photos shows the new slideshow in the Projects pane (or selects it in the 
>> Projects sidebar category, if the sidebar is showing).
>> 5. As desired, set up a theme, pick some music, and set up a duration.
>> 6. Click Export in the upper-right corner, or choose File > Export > Export 
>> Slideshow.
>> 7. In the Save dialog, type a name for the exported slideshow and choose an 
>> export folder from the Where pop-up menu (the default Movies folder is fine).
>> 8. From the Format pop-up menu, choose High Definition (1080p).
>> 9. Select “Automatically send to iTunes.”
>> 10. Click Save.
>> 
>> The export process may take several minutes—or longer—depending on how many 
>> files you’ve selected for the slideshow.
>> 
>> After the export finishes, the slideshow appears in your Home Videos 
>> collection in iTunes. If you’ve turned on Home Sharing, you can access it on 
>> the Apple TV in the Computers app. Look under Home Videos.
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS High Sierra 10.13.6
>> 
>>> On 13 Jul 2019, at 5:41 pm, Stephen Chape  wrote:
>>> 
>>> Hello Alan.
>>> I have imported photos into iMovie to make a slideshow with added music for 
>>> quite a while.
>>> Once the project is complete I then share it with iTunes.
>>> Once in iTunes it is easily played via Apple TV to the Television.
>>> 
>>> iCloud never becomes involved.
>>> 
 On 13 Jul 2019, at 4:44 pm, Alan Smith  wrote:
 
 Is it possible to create a slideshow of photos from a selected album to 
 display on Apple TV - without using iCloud?
 
 Before the Aerial screensaver series it was a simple matter to send a 
 selection of photos to Apple TV.  Now bored with Aerial and I want to use 
 my own photos.  However it appears, with recent “improvements”,  that 
 photos can only be streamed from iCloud.
 
 What happens to iCloud streaming when internet connection is down? 
 
 I have an Apple TV 4 (now called Apple TV HD?) with 32GB memory. Can this 
 be used to store photos?
 Using SSD Mac Mini (2014) as the media server.
 
 Cheers
 Alan
 
 
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>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>> 
>> 
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Re: iPhone problem

2019-07-06 Thread Ronni Brown
Hi Laura,

Are you sure you have not been making more phone calls than usual 
Your Virgin App should be able to show you all calls charged and Data use.
My Telstra app gives detailed usage - Calls & Data.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 6 Jul 2019, at 3:15 pm, Laura Webb  wrote:
> 
> Thanks Ronni
> 
> Yes. All those settings are as you suggest and as they should be..That's what 
> makes this so strange. Nothing else has changed in the two or so years I have 
> had the phone.
> 
> Regards, Laura.
> 
> 
> Sent from my iPad
> 
> 
>> On 6 Jul 2019, at 2:43 pm, Tim Law  wrote:
>> 
>> Laura all phone calls use the phone network and you’ll be charged as such. 
>> This network is used when you access the Phone icon on your iPhone. 
>> 
>> If you want to use the data network, ie via WiFi, then you need to use any 
>> of the app based options such as Skype, Messenger, WhatsApp. These use what 
>> is called a VOIP service. Voice over internet Protocol. 
>> 
>> These apps will also work away from a wifi network and use the 3G/4G 
>> network, if you have mobile data turned on - which you don’t. 
>> 
>> There are two separate things - phone and data and they are charged 
>> differently. 
>> 
>> Regards
>> Tim
>> 
>> Sent from Tim's iPhone
>> 
>>> On 6 Jul 2019, at 7:27 am, Ronda Brown  wrote:
>>> 
>>> Hi Laura,
>>> 
>>> Settings > Wi-Fi 
>>> Is Wi-Fi turned ON
>>> Does it show you are connected to your home Wi-Fi Network?
>>> Settings > Mobile - OFF
>>> Mobile Data OFF not green
>>> 
>>> Kind regards,
>>> Ronni
>>> 
>>> Sent from Ronni's iPhone 7 Plus
>>> 
 On 6 Jul 2019, at 1:56 pm, Laura Webb  wrote:
 
 Good afternoon all
 
 I have an iPhone 7. Most of my phone calls are made from home so I have 
 mobile data disabled and only use it occasionally if away from home. My 
 mobile data is with Virgin. I have an auto recharge system.  Just recently 
 auto charge had been activated frequently rather than the usual, 
 approximately three months time span between recharges.
 
 I have been able to check my Virgin account and it seems most, if not all 
 my phone calls are being treated as being mobile rather than WiFI. The 
 home screen on my iPhone shows icons for both Virgin Mobile and WiFi, I 
 have tried turning the phone off for a while but still the problem exists.
 
 No doubt a visit to an Apple Store would solve the problem but I am not in 
 a position to do that.
 
 Please, can someone help?
 
 Regards
 Laura
 
 
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>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - >> phone calls use the phone network and you’ll be charged as such. This 
>>> network is used when you access the Phone icon on your iPhone. 
>> 
>> If you want to use the data network, ie via WiFi, then you need to use any 
>> of the app based options such as Skype, Messenger, WhatsApp. These use what 
>> is called a VOIP service. Voice over internet Protocol. 
>> 
>> These apps will also work away from a wifi network and use the 3G/4G 
>> network, if you have mobile data turned on - which you don’t. 
>> 
>> There are two separate things - phone and data and they are charged 
>> differently. 
>> 
>> Regards
>> Tim
>> 
>> Sent from Tim's iPhone
>> 
>>> On 6 Jul 2019, at 7:27 am, Ronda Brown  wrote:
>>> 
>>> Hi Laura,
>>> 
>>> Settings > Wi-Fi 
>>> Is Wi-Fi turned ON
>>> Does it show you are connected to your home Wi-Fi Network?
>>> Settings > Mobile - OFF
>>> Mobile Data OFF not green
>>> 
>>> Kind regards,
>>> Ronni
>>> 
>>> Sent from Ronni's iPhone 7 Plus
>>> 
 On 6 Jul 2019, at 1:56 pm, Laura Webb  wrote:
 
 Good afternoon all
 
 I have an iPhone 7. Most of my phone calls are made from home so I have 
 mobile data disabled and only use it occasionally if away from home. My 
 mobile data is with Virgin. I have an auto recharge system.  Just recently 
 auto charge had been activated frequently rather than the usual, 
 approximately three months time span between recharges.
 
 I have been able to check my Virgin account and it seems most, if not all 
 my phone calls are being treated as being mobile rather than WiFI. The 
 home screen on my iPhone shows icons for both Virgin Mobile and WiFi, I 
 have tried turning the phone off for a while but still the problem exists.
 
 No doubt a visit to an Apple Store would solve the problem but I am not in 
 a position to do that.
 
 Please, can someone help?
 
 Regards
 

Re: Dvd Player

2019-07-03 Thread Ronni Brown
Sorry John for my typo error before... Mojave 10.14! 
While I’m here I may as well also include. 
If you use DVD Player App often: Use Spotlight to easy locate it. 
It resides now at /System/Library/CoreServices/Applications/DVD Player.app

When you find it using the path above, you can drag the icon of the app into 
your Dock (left hand side) so you don't have to go hunting for it each time.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 4 Jul 2019, at 9:04 am, Ronni Brown  wrote:
> 
> Hello John,
> 
> The simplest way to open DVD Player in MacOS Mojave 10.4 is through Spotlight:
> 
> Hit Command + Spacebar to bring up Spotlight (or click the little Spotlight 
> icon in the upper right corner of the screen) and search for “DVD Player”, 
> then hit Return / Enter to launch it.
> DVD Player will launch and you’re ready to use it to watch and play DVD video 
> from a disc as usual.
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 4 Jul 2019, at 8:55 am, John Thompson  wrote:
>> 
>> macxOS 10.14.5 Mojave.
>> Mac mini (late 2014)
>> 
>> I have just recently found that the DvdPlayer app is no longer supported in 
>> this OS.  Is there a replacement or upgrade available.  Have done a quick 
>> look at App Store but unsure what would be suitable.
>> 
>> Some advice would be much appreciated.
>> 
>> Regards
>> 
>> John Thompson
>> 
>> 861
>> 
>> 
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Re: Dvd Player

2019-07-03 Thread Ronni Brown
Hello John,

The simplest way to open DVD Player in MacOS Mojave 10.4 is through Spotlight:

Hit Command + Spacebar to bring up Spotlight (or click the little Spotlight 
icon in the upper right corner of the screen) and search for “DVD Player”, then 
hit Return / Enter to launch it.
DVD Player will launch and you’re ready to use it to watch and play DVD video 
from a disc as usual.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 4 Jul 2019, at 8:55 am, John Thompson  wrote:
> 
> macxOS 10.14.5 Mojave.
> Mac mini (late 2014)
> 
> I have just recently found that the DvdPlayer app is no longer supported in 
> this OS.  Is there a replacement or upgrade available.  Have done a quick 
> look at App Store but unsure what would be suitable.
> 
> Some advice would be much appreciated.
> 
> Regards
> 
> John Thompson
> 
> 861
> 
> 
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Re: Is it possible to have an External USB boot drive?

2019-06-30 Thread Ronni Brown
Hi Brian,

Did you download the updated drivers for EI Capitan?
Huawei E8372 Drivers for El Capitan
https://consumer.huawei.com/en/search/?keyword=Huawei%20E8372%20Drivers%20for%20El%20Capitan

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 1 Jul 2019, at 10:03 am, Brian W Scott  wrote:
> 
> Hi Neil,
> 
> Thank you for your assistance.
> 
> I’m beginning to think the reason I’m having trouble getting a USB drive 
> bootable could be the way I’m going about it using the Restore option from 
> the MacBook Air. 
> 
> What if the MacBook Air (2011) to old to handle the Restore system.
> 
> What I should do is get a copy El Capitan from where ever and install it on 
> the USB drive without using the Restore option.
> 
> Trouble is I don’t know how to get hold of El Capitan in a form where I can 
> install it on the external drive. Would I have to go to an Apple shop and buy 
> it?
> 
> I’ve thought of my old Clone for the MacBook Air with Lion on it - put that 
> back on the MacBook Air and update to El Capitan again. 
> 
> Trouble is I’m not sure how to go about doing that. I can’t remember if it’s 
> a clone made using SuperDuper or the old Disk Utility that was capable of 
> doing clones.
> 
> But I guess if the clone boots it will prove it’s viable but getting it onto 
> the MacBook Air, I I’m not sure how to do that would SuperDuper do it for me 
> if Disk Utility made it?
> 
> That would at least clean out any messed up Library or what ever is stopping 
> this Huawei stick from working on it.
> 
> It is as you guessed a Huawei E8372.
> 
> I’ll take a look at the pdf for it when I’ve done a bit of shopping and some 
> other stuff, dealing with these computer problems does come with a certain 
> stress factor.
> 
> Thanks again
> Brian
> 
> 
>> On 30 Jun 2019, at 3:21 pm, Neil Houghton  wrote:
>> 
>> Hi Brian,
>>  
>> First off a clone of your Mac mini is not the way to go - the hardware of 
>> the Mac Mini and the MacBook Air are different. The OSX installation process 
>> installs what is needed for the specific computer it is installed on.
>> Personally, I would not dive into re-installing El Capitan on the MacBook 
>> Air when:
>> You do not know what the existing problem is and whether a system re-install 
>> ill fix-it
>> You seem to be having problems just installing a bootable system on an 
>> external drive.
>> Maybe we need to work out why you can’t create your USB boot drive – 4TB is 
>> definitely not too small to put a bare OSX operating system on – 32GB is 
>> plenty!!
>>  
>> I’ll come back with more on the bootable USB
>>  
>>  
>> Cheers
>>  
>> Neil
>> -- 
>> Neil R. Houghton
>> Albany, Western Australia
>> Tel: +61 8 9841 6063
>> Email: n...@possumology.com
>>  
>> -Original Message-
>> From:  on behalf of Brian W 
>> Scott 
>> Reply-To: WAMUG 
>> Date: Sunday, 30 June 2019 at 14:48
>> To: WAMUG 
>> Subject: Re: Is it possible to have an External USB boot drive?
>>  
>> Well after re-formating the USB disk to Mac OS Extended (Journaled) I 
>> had another go but it didn’t work.
>> 
>> Once again after several minutes downloading etc it reckoned it had 
>> hundreds of years remaining but after a couple of minutes 
>> went to 0 seconds and eventually rebooted and then said the target disk 
>> (4 TB) is too small.
>> 
>> It left a folder on the USB drive called OS X install Data within which 
>> is file called installESD.dmg double clicking that
>> brought up a window with another folder called Packages within which 
>> were these files..
>> 
>> BaseSystemResources.pkg
>> EFIPayloads
>> Essentials.pkg  (5.6 GB)
>> InstallableMachines.plist
>> OSInstall.mpkg
>> OSInstall.pkg
>> OSUpgrade.pkg
>> SMCPayloads
>> X11redirect.pkg
>> 
>> all quite small except for Essentials.pkg which I double clicked and was 
>> presented with the option of installing so I went ahead
>> with installing to the USB drive.
>> 
>> After a couple of hours or so the USB disk ended up with 23.2 BG used 
>> and with these directories on it ...
>> 
>> Applications
>> bin
>> cores
>> dev
>> etc
>> Library
>> Network
>> OS X Install Data
>> OS X Install Data copy
>> private
>> sbin
>> System
>> tmp
>> Users
>> usr
>> var
>> Volumes
>> 
>> But still not a bootable drive.
>> 
>> I thought it prudent to make copy of OS X install Data incase it got 
>> removed by the installation process and because I was 
>> warned at the start I would not have the Recovery option when installing 
>> to the USB disk.
>> 
>> So do I go for broke and try to re-install the OS on the MacBook Air?
>> 
>> I’ll have a think about it but after how that went I’m not too keen.
>> 
>> I still want to make the external USB drive bootable. 
>> Perhaps if I use it to make a clone of my Macmini which has El Capitan 
>> 

Re: MP3 audiobook to iPhone

2019-06-29 Thread Ronni Brown
Hi Peter,

Launch iTunes on your Mac and add the MP3 audiobook file via drag and drop or 
by going to File > Add to Library (Command-O). Once the file has been imported, 
find it in iTunes, select the item, and go to File > Get Info (Command-I). 
Click on the Options tab and under Media Kind select "Audiobook". 
iTunes will now treat this file as an audiobook rather than as a music file, 
ensuring proper playback on any of your devices.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 29 Jun 2019, at 8:27 pm, Peter Crisp  wrote:
> 
> I am trying to get an MP3 Audiobook CD from the library to my daughters 5S 
> iPhone and iTunes says “cant share to iCloud as file type not allowed”. It 
> imports to iTunes (though with dotted cloud image) indicating not fully 
> compatible. The audiobook plays ok from iTunes on the MacBook but I cant get 
> the files over to the iPhone.
> 
> I tried to rip it into an MP4 using Handbrake and Handbrake doesn’t accept 
> doing this.
> 
> I am stuck. 
> 
> Has anyone had any luck with something like this?
> 
> Regards
> 
> 
> Pete
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Re: Effect On Data Using Google maps & Downloaded maps

2019-06-28 Thread Ronni Brown
Hi Blitto,

The short answer: Google Maps doesn’t use much mobile data at all when 
navigating. In our experiments, it’s about 5 MB per hour of driving. Most of 
Google Maps data use is incurred when initially searching for the destination 
and charting a course (which you can do on Wi-Fi). There are ways to ensure 
Google Maps doesn’t use any mobile data at allwhen driving.

So how much data does Google Maps use? 

The long answer: Google Maps only doesn’t need much data to get you where you 
need to go. That’s good news; for how useful the service is, you might expect 
it to use much more than the miserly 5 MB per hour.

You’ll note we said navigation; if you pull over en route to search Google Maps 
for, say, somewhere to go for lunch, you’re obviously going to be using more 
than the approximate 5 MB per hour. However, if you’ve downloaded an area map 
for offline use, you can perform this search without using any mobile data. 
It’s a useful and relatively recent addition to Google Maps.Google Maps only 
doesn’t need much data to get you where you need to go. That’s good news; for 
how useful the service is, you might expect it to use much more than the 
miserly 5 MB per hour.

https://ting.com/blog/how-much-data-does-google-maps-use/


Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 29 Jun 2019, at 11:39 am, Rod Blitvich  wrote:
> 
> Hi Folks
> Iphone X ON 2 GB plan
> If I download the maps (google maps) then drive for 12 hours running Google 
> Maps the entire time with phone NOT on Airplane mode - will this use my data 
> up?
> thanks
> Blitto
> 
> 
> 
> Rod Blitvich  - Amy & Sam’s Dad
> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>  Good Ideas 
>  0409 681 256  
>  rb...@iinet.net.au 
> 
> 
> 
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Re: An Apple demand?

2019-06-24 Thread Ronni Brown
To tell if it is really Apple

View the full header of the email. Open Mail, open the email, press 
Cmnd+Shift+H to view the header, look where it came from, obviously you want to 
look for apple.com, anything else is most likely fake. Here is part of an 
example of a legitimate Apple header:
smtp.mailfrom=new_ndt_boun...@applemusic.com; dkim=pass (identity alignment 
result is pass and alignment mode is relaxed) header.d=applemusic.com; 
x-hmca=pass header.id=n...@applemusic.com
See where the link goes. Right click on their "Verify" link, paste it in a text 
editor and verify if you see any apple.com domains in this link, if not it is 
most likely fake. If it's a shortened URL, verify it first at Expand URL then 
check for Apple domains again.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 24 Jun 2019, at 10:52 pm, Alex  wrote:
> 
> Hi Peter & others,
> 
> can a legit email address be as follows or similar: …..@admin.apple.com?  Or 
> does this mean that it is not necessarily from  Apple?
> 
> Cheers,  Alex
> 
>>> On 24 Jun 2019, at 7:50 am, Peter Hinchliffe  
>>> wrote:
>>> 
>>> 
>>> 
>>> On 21 Jun 2019, at 3:41 pm, Pat  wrote:
>>> 
>>> I just received an email from Apple saying they had tp confirm my ID and 
>>> presented a long form to fill out. It all looked very correct but I now 
>>> have some doubts. It asked for details of my bank account and said I 
>>> couldn’t access the App store or or few other things until I sent the 
>>> information.
>>> 
>>> I filled out most of the form but refused to put my account number on the 
>>> form, and sent it.
>>> 
>>> This is the address behind the URL on the form :  
>>> no-replying-ompsbxubuipaypalaccountmanageompsbxu...@vejesese.com.
>>> Does this look genuine? Or is it just another clever scam?
>>> 
>>> 
>> 
>> The end of the url says it all: “vejesese.com”. 
>> 
>> If it doesn’t end in “apple.com” it has nothing to do with Apple.
>> 
>> Kind regards,
>> 
>> Peter HinchliffeApwin Computer Services
>> FileMaker Pro Solutions Developer
>> Perth, Western Australia
>> Phone (618) 9332 6482Mob 0403 046 948
>> 
>> Mac because I prefer it -- Windows because I have to.
>> 
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Re: Ipad

2019-06-23 Thread Ronni Brown
Hello Bill,

From the Home screen, tap Settings > General > iPhone Storage. 
iPhone used and available memory, plus a graph of what is using the memory. 
Scroll down to see how much memory each app is using.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 24 Jun 2019, at 6:55 am, Juliet Kitson  wrote:
> 
> Hello 
> Juliets Ipad indicates very little memory left how do I find out where it is 
> all being used.
> Regards Bill
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Re: An Apple demand?

2019-06-21 Thread Ronni Brown
That is not even a clever scam... Apple will never ask for details of your bank 
account and the address behind the URL is so obviously NOT legitimate.
You should have just deleted the email or asked us before filling anything 
in... never fill anything in... now they have you hooked and you will keep 
receiving spam as you are an easy target!


Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 21 Jun 2019, at 3:46 pm, Peter Curtis  wrote:
> 
> Just a scam
> 
>> On 21 Jun 2019, at 3:41 pm, Pat  wrote:
>> 
>> I just received an email from Apple saying they had tp confirm my ID and 
>> presented a long form to fill out. It all looked very correct but I now have 
>> some doubts. It asked for details of my bank account and said I couldn’t 
>> access the App store or or few other things until I sent the information.
>> 
>> I filled out most of the form but refused to put my account number on the 
>> form, and sent it.
>> 
>> This is the address behind the URL on the form :  
>> no-replying-ompsbxubuipaypalaccountmanageompsbxu...@vejesese.com.
>> Does this look genuine? Or is it just another clever scam?
>> 
>> I  will see if I get banned from buying anything from Apple, and if I do, I 
>> will notify  you on the list
>> 
>> Pat
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Re: IMAC PASSWORD

2019-06-17 Thread Ronni Brown
Hi Julie,

I’m amazed that you don’t use a Password on your Administrator Account on your 
Work iMac? 
Anyone gets hold of your iMac they can access everything on your computer...

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 17 Jun 2019, at 10:59 pm, Julie Bedford  wrote:
> 
> Hi All,
> 
> I sussed it, simply by shutting down and re-starting.  I’m gobsmacked that 
> Mojave has retained all my bookmarks, mail and all folders/documents as they 
> were in El Capitan.  I’m hoping that saying all is good and working how it 
> should ?
> 
> Cheers
> Jewels
> 
>> On 17 Jun 2019, at 9:54 PM, Julie Bedford  wrote:
>> 
>> 
>> Hi All,
>> 
>> Hope someone can help me.  I was using El Capitan on my work Imac.  When a 
>> friend set this up for me he left the Password blank, so when I logged on,  
>> I would just leave it blank and hit on the Owl to open.  Today I upgraded 
>> the O/S to Mojave and it will not accept a blank password.  Any suggestions 
>> on what I can do please.
>> 
>> In desperation
>> Jewels
>> 
> 
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Re: MacBook Pro with Wifi signal but no Internet

2019-06-04 Thread Ronni Brown
Hi Peter,

It is always best to use the developers ‘Uninstall’ application that is in the 
NetNanny folder & other similar software.
And again always Reboot your computer after uninstalling the software.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 5 Jun 2019, at 10:32 am, petercr...@westnet.com.au wrote:
> 
> Hi Daniel, yes indeed it was the Intego thing. As soon as I read this it 
> reminded me of the NetNanny program I used a long time ago. I thought I had 
> done a full uninstal when I decided to no longer use it but still the kernel 
> file remained. 
> 
> Regards
> 
> Pete.
> 
> 
> 
> - Original Message -
> From:
> wamug@wamug.org.au
> 
> To:
> "WAMUG" 
> Cc:
> 
> Sent:
> Wed, 5 Jun 2019 09:37:11 +0800
> Subject:
> Re: MacBook Pro with Wifi signal but no Internet
> 
> 
> Hi Peter
> 
> Yes, the devil is in the detail,…lol. Glad you got it all working. I’ve had a 
> similar job to that one as well. (The culprit was s similar thing by Intego). 
> Same error message and similar fix for it.
> It’s due to the part of that software not being fully optimised for the 
> System. (So the two don’t play well together.)
> 
> Glad you saw the full error message in the end. And all is working.
> Kind regards
> Daniel
> 
>  Sent from my iPhone XS 
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web: 
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested.
> 
> > On 4 Jun 2019, at 9:05 pm, Peter Crisp  wrote:
> > 
> > Thanks Daniel and Ronni for further tips. Well, short story I have fixed 
> > this issue from the most unexpected thing. There was a kernel file relating 
> > to NetNanny which was a third party security program not been used for many 
> > many years. I had in my fury omitted to look clearly at the message Safari 
> > was giving me each time it failed. All l saw was “Not f. working”! But 
> > tonight after a bit of calming I took a closer look. The message provided 
> > by Safari indicated this error code. “NSPOSIXErrorDomain:1”. When I googled 
> > this I got the third party security program issue and so I went hunting for 
> > stuff - it provided some locations to go looking. I found one solitary file 
> > “NetNanny Kernel Ext”. I trashed it and after a restart, bingo! Amazing. I 
> > would never have though that something that has been lurking there for 
> > years and not a problem since then and coinciding with an OSX update this 
> > all of a sudden became a problem. 
> > 
> > Lesson for me is to look at the error code next time!
> > 
> > I hope this can help others in some small way.
> > 
> > Regards
> > 
> > 
> > Pete
> > 
> > On 4 Jun 2019, at 7:46 pm, Ronda Brown  wrote:
> > 
> >> Hi Peter,
> >> 
> >> Have you run Wireless Diagnostics on Jo’s MBP?
> >> 
> >> Your Mac can use Wireless Diagnostics to perform additional analysis. 
> >> • Quit any apps that are open, and connect to your Wi-Fi network, if 
> >> possible.
> >> • Hold down the Option key and choose Open Wireless Diagnostics from the 
> >> Wi-Fi status menu .
> >> • Enter your administrator name and password when prompted.
> >> Wireless Diagnostics begins analyzing your wireless environment:
> >> 
> >> Kind Regards,
> >> 
> >> Ronni
> >> 
> >>> On 4 Jun 2019, at 8:13 am, petercr...@westnet.com.au wrote:
> >>> 
> >>> Hi Ronni, thanks for that one. I had omitted to mention in my list of 
> >>> things that I had tried that I saw an online tip to try this one. So I 
> >>> did already try it and sadly it didn't resolve the issue. It does seem 
> >>> after some of these tests that it pauses momentarily (I am using Safari 
> >>> and select Google web page to put to the test) before getting the "no 
> >>> internet connection:" message. 
> >>> 
> >>> Will have a calm look at it again tonight, sometimes I feel that in 
> >>> trying some of these items, it is the order in which they are tried seems 
> >>> to make a difference, although i am unclear on which order is the right 
> >>> order, the order from my side seems to be random.
> >>> 
> >>> Regards
> >>> 
> >>> Pete.
> >>> 
> >>> 
> >>> 
> >>> - Original Message -
> >>> From:
> >>> wamug@wamug.org.au
> >>> 
> >>> To:
> >>> 
> >>> Cc:
> >>> 
> >>> Sent:
> >>> Tue, 4 Jun 2019 06:41:45 +0800
> >>> Subject:
> >>> Re: MacBook Pro with Wifi signal but no Internet
> >>> 
> >>> 
> >>> Hi Peter,
> >>> 
> >>> On Your wife’s MBP try:
> >>> Edit her Locations in Network Preferences. 
> >>> In Edit Locations, from the drop-down click the “+” to create a new 
> >>> Location, name it “Automatic” (any name will 

Re: All personal Favourite mailboxes greyed out

2019-06-03 Thread Ronni Brown
Hi Allan,

Sounds like a mess has been made of the transfer of all your data over to this 
new iMac. Best to get someone in to look at it so as to not make it worse.  
This mess can’t be fixed via email.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 31 May 2019, at 8:40 pm, Alan Smith  wrote:
> 
> Hi Ronni
> 
> Not my day No1.  I meant to reply to your latest email, but my fat finger on 
> my iPad touched the trash button instead of the reply button. Hence this 
> earlier email.
> 
> NOT my day. I went to the iMac to reply to you: Mail is now dead - or perhaps 
> it is the computer.  I get a message “Mail cannot save information about your 
> mailboxes because there isn’t enough space in your home folder.  Quit Mail 
> and delete any file you don’t need. Then open mail again.”
> 
> The iMac is 10 days old. Capacity is 1.03 TB. Apps = 10 GB, Library = 5 GB, 
> System = 12 GB, Users = 87 GB.  Macintosh HD shows 117 GB used BUT 1.52 GB 
> available!
> 
> Now I have a system alert - run out of application memory.  Had to switch off 
> main power switch as mouse not responding.
> 
> Regards
> Alan
> Sent from my iPad
> 
>> On 30 May 2019, at 8:10 pm, Ronni Brown  wrote:
>> 
>> Hi Alan,
>> 
>> You mentioned in your original post to the list that:
>>>> I Used Migration Assistant to copy all data from Time Machine. The backup 
>>>> has been erased.
>> And the original iMac hard drive has been erased as well.
>> If that is the case you don’t have a ‘backup’ that you can use to restore 
>> the original Mail Mailboxes & their messages from.
>> 
>> Kind Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 30 May 2019, at 6:24 pm, Alan Smith  wrote:
>>> 
>>> Hello Ronni
>>> 
>>> Thank you for your comments and suggestions.
>>> 
>>> To clarify the problem, all four mail accounts are OK and appear in the 
>>> Mail Sidebar, with their respective sub folders Sent, Spam and Trash.  All 
>>> accounts are online.  Missing from the Sidebar are previously created 
>>> Mailboxes such as Personal, Financials, Bills, etc.  Most of these 
>>> mailboxes had sub folders, eg the Bills mailbox had Water, Gas, Electricity 
>>> etc.  I don’t recall having any active Smart Mailboxes.
>>> 
>>> It seems the actual original mailboxes and their content have gone.  Yes, I 
>>> can drag a greyed out mailbox off the bar and it disappears.  Yes, I can 
>>> create a new mailbox to display in the sidebar and can then drag a copy to 
>>> the bar. 
>>> 
>>> Web blog sites that suggest that missing emails can be recovered seem to be 
>>> promoting commercial software without giving anything more specific about 
>>> how to do a recovery!  
>>> 
>>> I have one untested Time Machine backup. The original iMac had its disk 
>>> erased and macOS reinstalled and is no longer available.  I have the use of 
>>> a very unstable MacBook Air that might accept selective restoration from 
>>> Time Machine.  Do you think this is worth trying?  Or just accept that the 
>>> emails cannot be recovered.
>>> 
>>> Cheers
>>> Alan
>>> 
>>> 
>>> 
>>>> On 29 May 2019, at 4:42 pm, Ronda Brown  wrote:
>>>> 
>>>> Hello Alan,
>>>> 
>>>> My replies in Situ below in colour:
>>>> Before attempting any of my suggestions below, I would suggest you backup 
>>>> first.
>>>> 
>>>>> On 26 May 2019, at 12:24 pm, Alan Smith  wrote:
>>>>> 
>>>>> All personal mailboxes in the Favourites bar are greyed out on a new iMac 
>>>>> (27 inch 5K with Mojave 10.14.5).  I Used Migration Assistant to copy all 
>>>>> data from Time Machine. The backup has been erased.
>>>> 
>>>> When you ‘Add a mailbox’ to the The ‘Favourites Bar’ by dragging the 
>>>> mailbox from the Mail Sidebar, Mail doesn’t actually move the mailbox; it 
>>>> adds an alias for it to the Favourites bar.
>>>> You could have lost your link to the server.
>>>> Check the Mailboxes you dragged to the Favourites Bar from the Sidebar are 
>>>> NOT Disabled?
>>>> Go to Mail > Preferences > Accounts tab - check they are all online.
>>>> 
>>>> If all accounts are online & you still have the Favourites mailboxes 
>>>> greyed out.
>>>> Drag the greyed out mailboxes out of the bar and they

Re: MacBook Pro with Wifi signal but no Internet

2019-06-03 Thread Ronni Brown
Hi Peter,

On Your wife’s MBP try:
Edit her Locations in Network Preferences. 
In Edit Locations, from the drop-down  click the “+” to create a new Location, 
name it “Automatic” (any name will do)...
The new location will setup new a new default WiFi (and Ethernet and FireWire) 
and hopefully will connect to the Internet immediately.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 3 Jun 2019, at 9:19 pm, Peter Crisp  wrote:
> 
> Hi folks, I have had the issue as noted in the subject line before many many 
> times and I have been able to resolve albeit with many different methods. 
> 
> My wife’s MBP 2011 has developed this problem, not surprisingly coincident 
> with the OSX update to 10.14.5. 
> 
> It all started when Jo said she had no sound from the MBA speakers. I did the 
> usual settings review and then did a reboot. This resolved the sound issue. I 
> can’t recall if this coincided with the update of the OSX too but the sound 
> is fixed. But we have no Internet service now. Things I have done here:
> 
> PRAM reset
> SMC Reset
> Reboot
> PRAM reset
> SMC Reset
> Network reset 
> Forget Wifi connection and re-establish
> Clear DNS settings, Try the Google 8.8.8.8, try others, back to 10.1.1.1
> Renew DHCP licence
> Try to connect via a iPhone hotspot (which is accessing internet fine)
> 
> Is this a 10.14.5 issue? I can’t get to the internet with this MBP to do 
> anything about it. 
> 
> Any clues folks?
> 
> 
> Regards
> 
> 
> Pete
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Re: Photos

2019-06-01 Thread Ronni Brown
Settings > General - AirDrop  
tap Airdrop then select Everyone.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 2 Jun 2019, at 9:14 am, Juliet Kitson  wrote:
> 
> Thanks Ronni,
> my iPad doesn't appear to have Airdrop. How do I get it?
> Cheers Juliet
> 
>> On Sun, Jun 2, 2019 at 10:03 AM Ronni Brown  wrote:
>> Hi Juliet,
>> 
>> If you have a Mac that supports AirDrop, you can wirelessly transfer batches 
>> of photos and videos from your Mac to your iPhone or iPad.
>> 
>> 1. Select the photos or video you'd like to transfer in the Finder window.
>> 2. In a new Finder window or tab, click AirDrop from the side menu.
>> 3. Make sure your iPhone or iPad is unlocked and awake.
>> 4. Confirm that your iPhone has AirDrop receiving set to on and Everyone.
>> 5. Drag your selected files to the iPhone or iPad option in AirDrop on your 
>> Mac.
>> 6. Depending on whether you're transferring to a device with the same Apple 
>> ID or not, you may need to tap Accept on your iPhone or iPad.
>> 
>> Kind Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 2 Jun 2019, at 7:30 am, Juliet Kitson  wrote:
>>> 
>>> Hello All,
>>> How do I export photos from Mac to iPad?
>>> Cheers Juliet
>>> -- The WA Macintosh User Group Mailing List --
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Re: Photos

2019-06-01 Thread Ronni Brown
Hi Juliet,

If you have a Mac that supports AirDrop, you can wirelessly transfer batches of 
photos and videos from your Mac to your iPhone or iPad.

1. Select the photos or video you'd like to transfer in the Finder window.
2. In a new Finder window or tab, click AirDrop from the side menu.
3. Make sure your iPhone or iPad is unlocked and awake.
4. Confirm that your iPhone has AirDrop receiving set to on and Everyone.
5. Drag your selected files to the iPhone or iPad option in AirDrop on your Mac.
6. Depending on whether you're transferring to a device with the same Apple ID 
or not, you may need to tap Accept on your iPhone or iPad.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 2 Jun 2019, at 7:30 am, Juliet Kitson  wrote:
> 
> Hello All,
> How do I export photos from Mac to iPad?
> Cheers Juliet
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - 
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Re: All personal Favourite mailboxes greyed out

2019-05-30 Thread Ronni Brown
Hi Alan,

You mentioned in your original post to the list that:
>> I Used Migration Assistant to copy all data from Time Machine. The backup 
>> has been erased.
And the original iMac hard drive has been erased as well.
If that is the case you don’t have a ‘backup’ that you can use to restore the 
original Mail Mailboxes & their messages from.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 30 May 2019, at 6:24 pm, Alan Smith  wrote:
> 
> Hello Ronni
> 
> Thank you for your comments and suggestions.
> 
> To clarify the problem, all four mail accounts are OK and appear in the Mail 
> Sidebar, with their respective sub folders Sent, Spam and Trash.  All 
> accounts are online.  Missing from the Sidebar are previously created 
> Mailboxes such as Personal, Financials, Bills, etc.  Most of these mailboxes 
> had sub folders, eg the Bills mailbox had Water, Gas, Electricity etc.  I 
> don’t recall having any active Smart Mailboxes.
> 
> It seems the actual original mailboxes and their content have gone.  Yes, I 
> can drag a greyed out mailbox off the bar and it disappears.  Yes, I can 
> create a new mailbox to display in the sidebar and can then drag a copy to 
> the bar. 
> 
> Web blog sites that suggest that missing emails can be recovered seem to be 
> promoting commercial software without giving anything more specific about how 
> to do a recovery!  
> 
> I have one untested Time Machine backup. The original iMac had its disk 
> erased and macOS reinstalled and is no longer available.  I have the use of a 
> very unstable MacBook Air that might accept selective restoration from Time 
> Machine.  Do you think this is worth trying?  Or just accept that the emails 
> cannot be recovered.
> 
> Cheers
> Alan
> 
> 
> 
>> On 29 May 2019, at 4:42 pm, Ronda Brown  wrote:
>> 
>> Hello Alan,
>> 
>> My replies in Situ below in colour:
>> Before attempting any of my suggestions below, I would suggest you backup 
>> first.
>> 
>>> On 26 May 2019, at 12:24 pm, Alan Smith  wrote:
>>> 
>>> All personal mailboxes in the Favourites bar are greyed out on a new iMac 
>>> (27 inch 5K with Mojave 10.14.5).  I Used Migration Assistant to copy all 
>>> data from Time Machine. The backup has been erased.
>> 
>> When you ‘Add a mailbox’ to the The ‘Favourites Bar’ by dragging the mailbox 
>> from the Mail Sidebar, Mail doesn’t actually move the mailbox; it adds an 
>> alias for it to the Favourites bar.
>> You could have lost your link to the server.
>> Check the Mailboxes you dragged to the Favourites Bar from the Sidebar are 
>> NOT Disabled?
>> Go to Mail > Preferences > Accounts tab - check they are all online.
>> 
>> If all accounts are online & you still have the Favourites mailboxes greyed 
>> out.
>> Drag the greyed out mailboxes out of the bar and they will disappear, then 
>> drag new ones from the sidebar to replace them.
>> 
>>> 
>>> I Rebuilt the inbox for my main mail account but this made no difference.   
>>> ~/Library/Mail/ contains V5 and V6 folders. 
>> 
>> The V5 folder is used by High Sierra.
>> Before doing anything, make sure you have a current backup.
>> 1. Quit Mail and move the V5 folder to the trash, but don't delete it. 
>> 2. Open Mail and verify everything still works OK and all your messages are 
>> there. 
>> Once confident everything is OK, you can empty the trash.
>> 
>>> 
>>> I normally move mail from my Inbox to the Favourites mailboxes.  I have 
>>> mail archives (outside the Mail app) up to December 2017.  The Mail “Sent” 
>>> folder holds all (?) messages from 2017. 
>>> 
>>> Can I recover my Favourites mail history?
>>> 
>>> Regards
>>> Alan
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS High Sierra 10.13.6
>> 
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>>> 
>> 
>> 

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Re: GraphicConverter 10 'Share' button does not show Facebook after last OS update

2019-05-15 Thread Ronni Brown
Hi Stephen,
I actually do use DuckDuckGo search engine in Safari on my iPad.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 16 May 2019, at 10:48 am, Stephen Chape  wrote:
> 
> Gosh Ronni.
> I am surprised that you use Google.
> I stear clear of both those big trackers and data gatherers.
> 
> I and my family have used DuckDuckGo instead of Google for quite a while now.
> 
>> On 16 May 2019, at 6:07 am, Ronni Brown  wrote:
>> 
>> Hi Philippe,
>> 
>> A quick google search as I don’t use Facebook, the only comment I found was
>> “You cannot upload too many photos and videos at once. If you select more 
>> than 50 items at once to share to Facebook, the Facebook item will vanish 
>> from the Share menu.
>> So share your photos with no more than 50 items selected at once.”
>> 
>> Kind Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 15 May 2019, at 10:52 pm, Philippe Chaperon  wrote:
>>> 
>>> Dear WAMUG’ers, 
>>> 
>>> Since my last update to High Sierra 10 to V10.13.6 the ‘Share’ button on 
>>> GraphicConverter V10.7 does not show Facebook in its list anymore although 
>>> it used to until the update a few days ago. 
>>> 
>>> The ‘Share' list currently show: Mail, AirDrop, Messages, Simulator, Notes, 
>>> FTP Upload and last More …. The last choice, ‘More', when chosen, launches 
>>> the ‘Extensions’ window from Systems Preferences. In that window, under 
>>> 'Share Menu’ is a list of applications of which 13 including Facebook are 
>>> ticked. Still Facebook does not appear in the Share list of GC10. 
>>> 
>>> I must have missed a place where FB should be entered, but where? Can 
>>> someone please help me with some advice on how to reinstate FaceBook in 
>>> that ‘Share’ list? 
>>> 
>>> Many thanks. 
>>> 
>>> Best regards, 
>>> 
>>> 
>>> Philippe Chaperon
>>> iMac (27-Inch) 2.93 GHz Intel Core i7
>>> 20 GB 1333 MHz DDR3
>>> High Sierra 10.13.6 & GC10.7
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
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>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: GraphicConverter 10 'Share' button does not show Facebook after last OS update

2019-05-15 Thread Ronni Brown
Hi Philippe,

Just a thought... are you signed into your Facebook account?

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 16 May 2019, at 6:07 am, Ronni Brown  wrote:
> 
> Hi Philippe,
> 
> A quick google search as I don’t use Facebook, the only comment I found was
> “You cannot upload too many photos and videos at once. If you select more 
> than 50 items at once to share to Facebook, the Facebook item will vanish 
> from the Share menu.
> So share your photos with no more than 50 items selected at once.”
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 15 May 2019, at 10:52 pm, Philippe Chaperon  wrote:
>> 
>> Dear WAMUG’ers, 
>> 
>> Since my last update to High Sierra 10 to V10.13.6 the ‘Share’ button on 
>> GraphicConverter V10.7 does not show Facebook in its list anymore although 
>> it used to until the update a few days ago. 
>> 
>> The ‘Share' list currently show: Mail, AirDrop, Messages, Simulator, Notes, 
>> FTP Upload and last More …. The last choice, ‘More', when chosen, launches 
>> the ‘Extensions’ window from Systems Preferences. In that window, under 
>> 'Share Menu’ is a list of applications of which 13 including Facebook are 
>> ticked. Still Facebook does not appear in the Share list of GC10. 
>> 
>> I must have missed a place where FB should be entered, but where? Can 
>> someone please help me with some advice on how to reinstate FaceBook in that 
>> ‘Share’ list? 
>> 
>> Many thanks. 
>> 
>> Best regards, 
>> 
>> 
>> Philippe Chaperon
>> iMac (27-Inch) 2.93 GHz Intel Core i7
>> 20 GB 1333 MHz DDR3
>> High Sierra 10.13.6 & GC10.7
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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Re: GraphicConverter 10 'Share' button does not show Facebook after last OS update

2019-05-15 Thread Ronni Brown
Hi Philippe,

A quick google search as I don’t use Facebook, the only comment I found was
“You cannot upload too many photos and videos at once. If you select more than 
50 items at once to share to Facebook, the Facebook item will vanish from the 
Share menu.
So share your photos with no more than 50 items selected at once.”

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 15 May 2019, at 10:52 pm, Philippe Chaperon  wrote:
> 
> Dear WAMUG’ers, 
> 
> Since my last update to High Sierra 10 to V10.13.6 the ‘Share’ button on 
> GraphicConverter V10.7 does not show Facebook in its list anymore although it 
> used to until the update a few days ago. 
> 
> The ‘Share' list currently show: Mail, AirDrop, Messages, Simulator, Notes, 
> FTP Upload and last More …. The last choice, ‘More', when chosen, launches 
> the ‘Extensions’ window from Systems Preferences. In that window, under 
> 'Share Menu’ is a list of applications of which 13 including Facebook are 
> ticked. Still Facebook does not appear in the Share list of GC10. 
> 
> I must have missed a place where FB should be entered, but where? Can someone 
> please help me with some advice on how to reinstate FaceBook in that ‘Share’ 
> list? 
> 
> Many thanks. 
> 
> Best regards, 
> 
> 
> Philippe Chaperon
> iMac (27-Inch) 2.93 GHz Intel Core i7
> 20 GB 1333 MHz DDR3
> High Sierra 10.13.6 & GC10.7
> 
> 
> 
> 
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Re: Something I didn't buy

2019-05-12 Thread Ronni Brown
Hi Pat,

If you’ve got a Pre-Paid service,  you need to have some data allowance or 
credit balance to connect. 
If your balance is $0.00 you’ll need to purchase a Plus Pack, or recharge.
You can check your balance, recharge and purchase Plus Packs by using Telstra 
24x7®App 

1. Have you tried a hard restart of  both iPhones? 
2. Check in Settings > Network Selection - Telstra Mobile > Automatic is ON 
(green)
3. Open your browser and go to http://www.telstra.com.au/>> or http://www.google.com/>> to 
test your internet connection

What model iPhones are they if you require more help?

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6



> On 10 May 2019, at 10:16 pm, Pat  wrote:
> 
> Hi, Neil,
> 
> Thanks for your reply.  I think the landline is back in business now, but the 
> 2 iPhones are not. They all use Telstra but the landline is handled by iiNet, 
> and our payments go to them, and the iPhones are pre-paid on the Telstra web 
> site. So the mystery remains: why don’t the iPhones work, and how can we fix 
> things.
> 
> I know that the NBN is supposed to notify homeowners when they need to sign 
> up, but our road is in a kind of enclave: homes on land on 2 sides of us are 
> already using NBN, but supposedly it won’t get to our road for another year 
> or two.  So it occurred to me that possibly someone turned off the old phone 
> lines by mistake.  
> 
> Anyway, thanks again.
> 
> Pat
> 
> 
>> On 10 May 2019, at 20:09, Neil Houghton  wrote:
>> 
>> Hi Pat,
>> 
>> Just a thought - are the iPhones on post-paid plans with the same service 
>> supplier as the landline?
>> 
>> If they are then it is possibly all the same problem - the supplier (or 
>> their automated account software) has shut/paused the account for some 
>> reason  - should be easy to check with them.
>> 
>> If the landline is a different supplier and/or the phones are pre-paid then 
>> all the services/accounts are, in effect, separate - so it would be a 
>> strange coincidence for them all to fail at the same time?
>> 
>> I don't think you can blame the NBN they roll out their service well before 
>> they switch off the landlines and that would have no relevance to you mobile 
>> phone coverage anyway? 
>> 
>> Just my 2c worth  ;o)
>> 
>> 
>> Cheers
>> 
>> 
>> Neil
>> -- 
>> Neil R. Houghton
>> Albany, Western Australia
>> Tel: +61 8 9841 6063
>> Email: n...@possumology.com
>> 
>> 
>> -Original Message-
>> From:  on behalf of Pat 
>> 
>> Reply-To: WAMUG 
>> Date: Friday, 10 May 2019 at 14:49
>> To: WAMUG 
>> Subject: Re: Something I didn't buy
>> 
>>   Thank you, Peter and Philippe. I have alerted the bank about this.
>> 
>>   But it never rains but it pours, according to an old saying.  And this 
>> strange new problem has arisen: Both of our iPhones and our Landline phone 
>> are not functioning. They ring on an incoming call, but when we answer, our 
>> voices don’t register and a recorded voice says, “connection failed”. And if 
>> we try to ring out, we are told that our phone is not connected.
>> 
>>   This made me think that perhaps the NBN caused us to be cut off, but 
>> according to the NBN map on the iiNet website our address is not undergoing 
>> any changes, and we can’t expect the NBN for a couple of years.
>> 
>>   I haven’t wanted to use the ‘Cloud’ for phone calls, so I wondered if 
>> Apple was applying some subversive influence, but surely Apple is above that 
>> and they wouldn’t do anything to our Landline.
>> 
>>   We are open to any suggestions of why this is happening. 
>> 
>>   Hopefully,
>>   Pat
>> 
>> 
>> 
>> 
>>> On 10 May 2019, at 07:57, Peter Hinchliffe  
>>> wrote:
>>> 
>>> 
>>> 
 On 9 May 2019, at 9:42 pm, Pat  wrote:
 
 I received an email today which may or may not have come from Apple. It 
 says, “Your Apple Subscription Receipt” (to Netflix). But, I did not order 
 a subscription. I think it is probably a scam, although it looks very 
 authentic. One anomaly is that where it says ‘you can cancel a 
 Subscription at any time: Cancel/Refund Subscription’  there is no URL.
 
 The email did not say ‘No Reply’, so I did reply, but it bounced.
 
 What recourse do I have?
 
>>> 
>>> 1. Always, always, ALWAYS make it your first order of business to check the 
>>> sending address of the email. If it has genuinely come from Apple, the 
>>> sending address will end in .apple.com. If its some variant of 
>>> .apple.xxx.com, or something else that doesn’t evem contain the word 
>>> “apple”, you can be sure it didn’t come from anyone at Apple. Likewise, a 
>>> genuine email from Netflix will end in .netflix.com, not some variant of 
>>> .netflix.xxx.com. You can check the sending address byt rolling over the 
>>> address at the very top of the email and clicking 

Re: Apple TV 4K 32GB or 64GB ?

2019-05-10 Thread Ronni Brown
Hi again Stephen,

This from UK website:

“The Apple TV 4K was unveiled in September 2017, and it's pretty great, but 
we're never satisfied with what we've got. Instead, we're looking ahead to the 
next version of the Apple TV: the sixth-generation model, which we hoped would 
be unveiled at the same time as when Apple announced its plans for Apple TV+, 
but it failed to materialise at the 25 March event.
The Apple TV is Apple's set-top box that combines a digital media player, a 
games machine and a platform for apps with the ability to stream content from 
iOS devices and Macs to a TV. Apple used to describe the Apple TV as a 'hobby' 
product, but it looks like Apple is finally ready to transform the television 
industry as Steve Jobs told his autobiographer it would. Read about Apple's 
television streaming plans here.

But despite Apple's plans to take on Netflix and Amazon with its new on-demand 
TV service, the future of the Apple TV set-top-box is uncertain. In fact, it is 
possible that Apple won't launch another Apple TV box, preferring instead to 
partner with TV manufacturers.”

Read more here: https://www.macworld.co.uk/news/apple/new-apple-tv-3663891/

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 10 May 2019, at 5:51 pm, Ronni Brown  wrote:
> 
> Hi Stephen,
> 
> Purchase the Apple TV 4K - 64GB that’s what I purchased when it was first 
> released and I’m very happy with it, much improved on previous Apple TV 
> models.
> https://www.apple.com/au/shop/buy-tv/apple-tv-4k/64gb
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 10 May 2019, at 4:41 pm, Stephen Chape  wrote:
>> 
>> Hi folks,
>> 
>> I have an old Apple TV Gen 2 and am considering upgrading to the above.
>> I use mine for accessing iTunes on my iMac for Family Videos, Music and 
>> watching some movies.
>> 
>> But I feel that because I have an LG 4K UHD Smart TV, the old ATV is 
>> under-used.
>> I would like to be able to watch 4K UHD movies on my LG TV.
>> 
>> How to decide if I need 32GB or 64GB is one question ?
>> But also are things likely to change later this year with Apple’s upcoming 
>> new ATV services ?
>> And what will those be?
>> And how will they work?
>> 
>> I cannot find much basic info online that would answer my questions.
>> So would love to hear other members ideas or any knowledge they have please ?
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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Re: Apple TV 4K 32GB or 64GB ?

2019-05-10 Thread Ronni Brown
Hi Stephen,

Purchase the Apple TV 4K - 64GB that’s what I purchased when it was first 
released and I’m very happy with it, much improved on previous Apple TV models.
https://www.apple.com/au/shop/buy-tv/apple-tv-4k/64gb

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 10 May 2019, at 4:41 pm, Stephen Chape  wrote:
> 
> Hi folks,
> 
> I have an old Apple TV Gen 2 and am considering upgrading to the above.
> I use mine for accessing iTunes on my iMac for Family Videos, Music and 
> watching some movies.
> 
> But I feel that because I have an LG 4K UHD Smart TV, the old ATV is 
> under-used.
> I would like to be able to watch 4K UHD movies on my LG TV.
> 
> How to decide if I need 32GB or 64GB is one question ?
> But also are things likely to change later this year with Apple’s upcoming 
> new ATV services ?
> And what will those be?
> And how will they work?
> 
> I cannot find much basic info online that would answer my questions.
> So would love to hear other members ideas or any knowledge they have please ?
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - 
> Settings & Unsubscribe - 
> 
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Re: OSX/IOS notes in iCloud - problem with iPad

2019-05-03 Thread Ronni Brown
Hi Neil,

From what I understand (but other members that know more about the Notes App, 
please help),
even to see the new features and sync those notes to other devices, you must 
“upgrade” your Notes accounts after updating to iOS 9 (or OS X 10.11 El 
Capitan). 
The problem with doing so is that the Notes app in 10.10 Yosemite (and iOS 8) 
doesn’t support the new format, so notes in your iCloud account won’t sync 
until upgraded. 

So your choice is probably… Upgrade the iPhone 4S to iOS 9.3.5

Upgrade Notes on your iOS 9 devices and use the iCloud.com Web app on 
unsupported devices.

On the iPads - Settings > Notes - Accounts - Default Account is iCloud - I’m 
thinking you might also have “On My iPad” account selected?

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6


> On 3 May 2019, at 2:03 pm, Neil Houghton  wrote:
> 
> Hi Ronni,
>  
> Yes, I am signed into icloud on the ipads and can see all the notes in my 
> icloud on the ipads. The problem is that we can only create new notes “on my 
> ipad” and cannot move these notes to icloud.
> No, I have not upgraded our notes on the ipad. My understanding was that if 
> we DO do that then it is the actual notes in our icloud accounts that get 
> upgraded to the newer notes format and that if we do that then our iPhones 
> (old iPhone4s running ios 7.1.2) will no longer be able to read these notes. 
> Given that Georgie uses notes on her phone much more than on her iPad she 
> would be very upset if she could no longer read the notes.
> My understanding was that if you did NOT upgrade then you would continue to 
> use the old note format and so would miss out on any of the new features 
> introduced with the notes – that is certainly how it works on my iMac which 
> is running El Capitan and so is able to be upgraded to the new notes format 
> (like the ipads) but I can still create notes in icloud which can be read on 
> both the phones and the ipads and I can move notes from “on my computer” to 
> icloud – so I sort of assumed that the same thing would work on the ipads?
>  
> So is our problem an Apple “feature” in that the OSX Notes app WILL let us 
> create notes in icloud without upgrading to the new notes format but the IOS 
> notes app will NOT allow this?
>  
> Cheers
>  
>  
> Neil
> (still confused)
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com <mailto:n...@possumology.com>
>  
>  
> From:  <mailto:wamug.org.au-wamug-boun...@lists.wamug.org.au>> on behalf of Ronni 
> Brown mailto:ro...@mac.com>>
> Reply-To: WAMUG mailto:wamug@wamug.org.au>>
> Date: Thursday, 02 May 2019 at 14:34
> To: WAMUG mailto:wamug@wamug.org.au>>
> Subject: Re: OSX/IOS notes in iCloud - problem with iPad
>  
> Hi Neil,
>  
>  
> I’ve only been able to give your message a quick read… so this may sound 
> stupid… but are you sure you are signed into your iCloud account on the 
> iPads. Using the same Apple ID doesn't mean your iPad automatically connects 
> to your iCloud. 
> This is very possible especially if you set up your iPad using iTunes not 
> iCloud backup. 
> Check to be sure you are signed into your iCloud account.
> 
> Another quick thought: You did upgrade your Notes when you installed iOS9 or 
> later?
> Upgrading Your Notes
> • Update to iOS 9 or later. ... 
> • Open the Notes app on your iPad. ... 
> • Tap the "<" button to view the folder list if you aren't 
> prompted to upgrade. ... 
> • Tap "Upgrade" in the upper corner. ... 
> • Tap "Upgrade Now" when prompted. ... 
> • Wait while your Notes app upgrades
>  
> <https://www.wikihow.com/Upgrade-iPhone-Notes 
> <https://www.wikihow.com/Upgrade-iPhone-Notes>>
>  
> Sorry if none of above is of any help at all for you ;-(
>  
> Kind regards,
>  
> Ronni
> 
> 
>> On 1 May 2019, at 8:43 pm, Neil Houghton > <mailto:n...@possumology.com>> wrote:
>>  
>> OK so I’m getting very confused with how notes synching works/does not work 
>> in icloud:
>>  
>> On my iMac, OSX 10.11.6, Notes version 4.2 everything works fine – I can see 
>> notes sections for icloud, bigpond, internode, outlook and “on my computer” 
>> I create notes in the iCloud section and they go to my iCloud notes and can 
>> be seen on all devices. Old notes that were shown as “on my computer” could 
>> just be dragged and dropped to the icloud section and were then accessible 
>

Re: OSX/IOS notes in iCloud - problem with iPad

2019-05-02 Thread Ronni Brown
Hi Neil,


I’ve only been able to give your message a quick read… so this may sound 
stupid… but are you sure you are signed into your iCloud account on the iPads. 
Using the same Apple ID doesn't mean your iPad automatically connects to your 
iCloud. 
This is very possible especially if you set up your iPad using iTunes not 
iCloud backup. 
Check to be sure you are signed into your iCloud account.

Another quick thought: You did upgrade your Notes when you installed iOS9 or 
later?
Upgrading Your Notes
• Update to iOS 9 or later. ... 
• Open the Notes app on your iPad. ... 
• Tap the "<" button to view the folder list if you aren't prompted to 
upgrade. ... 
• Tap "Upgrade" in the upper corner. ... 
• Tap "Upgrade Now" when prompted. ... 
• Wait while your Notes app upgrades

>

Sorry if none of above is of any help at all for you ;-(

Kind regards,

Ronni

> On 1 May 2019, at 8:43 pm, Neil Houghton  wrote:
> 
> OK so I’m getting very confused with how notes synching works/does not work 
> in icloud:
>  
> On my iMac, OSX 10.11.6, Notes version 4.2 everything works fine – I can see 
> notes sections for icloud, bigpond, internode, outlook and “on my computer” I 
> create notes in the iCloud section and they go to my iCloud notes and can be 
> seen on all devices. Old notes that were shown as “on my computer” could just 
> be dragged and dropped to the icloud section and were then accessible across 
> devices.
>  
> Even on my (very) old iPhone 4 running ios 7.1.2 everything works fine – I 
> have the default account set as icloud and new notes are created in icloud 
> and are then accessible across devices.
>  
> However on my iPad running the most up-to-date compatible ios 10.3.3 I can 
> see all my icloud notes and I have icloud set as my default notes account BUT 
> every new note created is created “on my ipad”. 
> I can not find any way to change it so that new notes are created in icloud – 
> even though that is the default account. I also cannot move the notes from 
> “on my ipad” to “icloud” – I can go “edit” then select a note (or notes) and 
> hit “move to” but the only place which is available to move to (or create new 
> folders in) is “on my ipad” – ICLOUD just is not visible in the move to 
> window. 
>  
> I should note that Georgina sees similar behaviour on her devices – an iPhone 
> 4 which works fine and an older mini iPad running its most up-to-date 
> compatible ios 9.3.5 – in her case she can also see both icloud and on my 
> ipad notes but can only create notes on the ipad. Her settings are different 
> the only bit that allows a default account to be selected is “default account 
> for siri” which shows both icloud and on my ipad  but selecting icloud makes 
> no difference. Her settings also has a toggle switch for the “on my ipad” 
> account which is on – but the setting is greyed out and does not seem to let 
> you change it. Again selecting one of the on my ipad notes and trying the 
> “move to” command only shows destinations “on my ipad”
>  
> It seems very strange that this works fine on the mac and the very old 
> iphones but not on the ipads?
>  
> Any ideas.
>  
>  
> Cheers
>  
>  
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com 
>  
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Re: Vale Severin Crisp

2019-04-28 Thread Ronni Brown
Hello WAMUG Members,

Peter Crisp has contacted me offlist as his email address is still being 
moderated, and asked me to post his reply to the Mailing list members.
Message From Peter below:

> "Hi group, I am very sad to say my father (Associate Professor Severin Crisp) 
> passed away on Friday of last week. He had been in hospital for many months 
> late last year and more recently into a full care nursing facility from 
> January this year near to his dear wife Jenny. He had an illness which 
> overcame him Friday morning whilst in the nursing facility. He was a 
> delightful and very dear father. We had many happy years and times. 
> 
> He was my introduction to the Apple world too and I am very glad for that. My 
> family (5 of us) is exclusively Apple, and it has been a very reliable one 
> too. He is also my introduction to this forum. It has been great to be a part 
> of it with all of you being very helpful over the years for Dad, me and other 
> family members who have beneficiaries of the tips we have passed on. I will 
> be here for many years to come too.
> 
> I wish you all a happy day.
> 
> Sincerely
> 
> Peter Crisp."

==
Posted on behalf of Peter
by Ronni

> On 29 Apr 2019, at 11:43 am, Ronni Brown  wrote:
> 
> Hello all,
> 
> I am so terribly sad and feel much empathy for Jenny, Peter, Andrew, and all 
> the family to hear dear Severin has passed away. 
> He truly was a great man, a thorough gentleman of the highest standards. 
> I feel very proud to have known Severin over the years as a very dear friend 
> who felt like family.
>  
> He will be sadly missed by everyone who knew him.
> Rest In Peace my dear Severin!
> 
> My deepest sympathies,
> Ronni
> 
>> On 29 Apr 2019, at 10:06 am, Stephen Chape > <mailto:chap...@bigpond.com>> wrote:
>> 
>> Oh my goodness that is very sad !!
>> I have had many a rewarding posting discussion with Severin.
>> I find that quite a loss.
>> 
>> My very sincere condolences to his family and close friends.
>> 
>> 
>>> On 29 Apr 2019, at 9:16 am, Mike Murray >> <mailto:mdmur...@bigpond.net.au>> wrote:
>>> 
>>> Hi muggers
>>> 
>>> Sad to see WAMUG member Severin Crisp's name in the West this morning.
>>> 
>>> Condolences to the family.
>>> 
>>> Mike
>>> 
>>> 
>>> Mike Murray and Lesley Silvester
>>> TimeTrackers
>>> PO Box 197
>>> Melville, 6956
>>> Western Australia
>>> 
>>> Tel (08) 9339 8078
>>> International +618 9339 8078
>>> Mob 0407 669 376
>>> 
>>> British and Australian genealogical and historical research, 
>>> education, publishing, film-making and DNA consulting
>>> 
>>> www.timetrackers.com.au <http://www.timetrackers.com.au/>
>>> 
>>> 
>>> 
> 
> -- The WA Macintosh User Group Mailing List --
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Re: Vale Severin Crisp

2019-04-28 Thread Ronni Brown
Hello all,

I am so terribly sad and feel much empathy for Jenny, Peter, Andrew, and all 
the family to hear dear Severin has passed away. 
He truly was a great man, a thorough gentleman of the highest standards. 
I feel very proud to have known Severin over the years as a very dear friend 
who felt like family.
 
He will be sadly missed by everyone who knew him.
Rest In Peace my dear Severin!

My deepest sympathies,
Ronni

> On 29 Apr 2019, at 10:06 am, Stephen Chape  wrote:
> 
> Oh my goodness that is very sad !!
> I have had many a rewarding posting discussion with Severin.
> I find that quite a loss.
> 
> My very sincere condolences to his family and close friends.
> 
> 
>> On 29 Apr 2019, at 9:16 am, Mike Murray > > wrote:
>> 
>> Hi muggers
>> 
>> Sad to see WAMUG member Severin Crisp's name in the West this morning.
>> 
>> Condolences to the family.
>> 
>> Mike
>> 
>> 
>> Mike Murray and Lesley Silvester
>> TimeTrackers
>> PO Box 197
>> Melville, 6956
>> Western Australia
>> 
>> Tel (08) 9339 8078
>> International +618 9339 8078
>> Mob 0407 669 376
>> 
>> British and Australian genealogical and historical research, 
>> education, publishing, film-making and DNA consulting
>> 
>> www.timetrackers.com.au 
>> 
>> 
>> 

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Re: iCloud

2019-04-03 Thread Ronni Brown
That’s good to hear Peter.

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 3 Apr 2019, at 4:08 pm, Peter Curtis  wrote:
> 
> Hi Ronni
> That fixed it, signing in via iCloud.com
> Thank you for your assistance.
> Kind regards
> Peter
> 
>> On 3 Apr 2019, at 2:29 pm, Ronni Brown  wrote:
>> 
>> Hi Peter,
>> 
>> Can you sign into iCloud.com ?
>> Did you correctly enter the latest code sent?
>>• If you set up your Apple ID to require two-factor authentication or 
>> two-step verification, make sure you correctly enter the latest code sent to 
>> your device.
>> 
>> Kind regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 3 Apr 2019, at 1:06 pm, Peter Curtis  wrote:
>>> 
>>> Hi Ronni
>>> Thank you for your response.
>>> I managed to get into the Apple ID account page OK only to find I’m already 
>>> set up for two factor authentication, the problem still exists. Should I 
>>> try turning off the two factor authentication and then turning it back on?
>>> Kind regards
>>> Peter
>>> 
>>>> On 2 Apr 2019, at 8:48 pm, Ronni Brown  wrote:
>>>> 
>>>> Hi Peter,
>>>> 
>>>> Peter H would be attending the WAMUG AGM meeting tonight, so unavailable 
>>>> to reply to your message.
>>>> Setup two-factor authentication from your Apple ID account page.
>>>> 
>>>> Confirm which feature you're using
>>>> If you're not sure if you set up two-factor authentication or two-step 
>>>> verification, use these steps: 
>>>>   • Sign in to your Apple ID account page.
>>>>   • In the Security section, look for two-factor authentication or 
>>>> two-step verification, then see if the feature is off or on. 
>>>> 
>>>> If two-step verification is on, continue with the steps to turn it off, 
>>>> then turn on two-factor authentication. If two-factor authentication is 
>>>> on, then you're already set up. 
>>>> 
>>>> Before you can turn on two-factor authentication, you need to turn off 
>>>> two-step verification. Use these steps: 
>>>>   • Sign in to your Apple ID account page.
>>>>   • In the Security section, click Edit.
>>>>   • Click Turn Off Two-Step Verification. Click again to confirm.
>>>> 
>>>> You can Follow the full instructions at this Apple support link:
>>>> https://support.apple.com/en-au/HT207198
>>>> 
>>>> Kind regards,
>>>> Ronni
>>>> 
>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>> 
>>>> 
>>>>> On 2 Apr 2019, at 7:57 pm, Peter Curtis  wrote:
>>>>> 
>>>>> Hi Peter
>>>>> Thank you for your suggestion!
>>>>> I don’t have two-factor authentication set up and when I try to set it up 
>>>>> according to APPLE instructions I must go to System Preferences and 
>>>>> choose iCloud, then Security. Only problem is that when I go to System 
>>>>> Preferences and iCloud there is no option to select Security as it’s 
>>>>> asking me to put in my Apple ID then Password and then I go on the 
>>>>> roundabout of it asking for Apple ID and Password continually. The 
>>>>> options of General, Contact, Security, Devices and Payment aren’t there?
>>>>> So I still have the same problem.
>>>>> Kind regards
>>>>> Peter
>>>>> 
>>>>> 
>>>>>> On 1 Apr 2019, at 8:32 am, Peter Hinchliffe  
>>>>>> wrote:
>>>>>> 
>>>>>> Do you have two-factor authentication set up? This will help sort this 
>>>>>> out once and for all.
>>>>>> 
>>>>>>> On 31 Mar 2019, at 2:59 pm, Peter Curtis  wrote:
>>>>>>> 
>>>>>>> Hi
>>>>>>> I have a red circle with a 1 in it on my System Preferences on my 
>>>>>>> MacBookPro, on going into preferences this symbol is on the iCloud icon 
>>>>>>> in there.
>>>>>>> I clicked onto this and it asked for my Apple ID and Password, on 
>>>>>>> supplying this the computer thought for a while and then went back to 
>>>>>>> the Apple ID screen again. I re entered my ID and Password again and 
>>>>&

Re: iCloud

2019-04-03 Thread Ronni Brown
Hi Peter,

Can you sign into iCloud.com ?
Did you correctly enter the latest code sent?
If you set up your Apple ID to require two-factor authentication or two-step 
verification, make sure you correctly enter the latest code sent to your device.

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 3 Apr 2019, at 1:06 pm, Peter Curtis  wrote:
> 
> Hi Ronni
> Thank you for your response.
> I managed to get into the Apple ID account page OK only to find I’m already 
> set up for two factor authentication, the problem still exists. Should I try 
> turning off the two factor authentication and then turning it back on?
> Kind regards
> Peter
> 
>> On 2 Apr 2019, at 8:48 pm, Ronni Brown  wrote:
>> 
>> Hi Peter,
>> 
>> Peter H would be attending the WAMUG AGM meeting tonight, so unavailable to 
>> reply to your message.
>> Setup two-factor authentication from your Apple ID account page.
>> 
>> Confirm which feature you're using
>> If you're not sure if you set up two-factor authentication or two-step 
>> verification, use these steps: 
>>• Sign in to your Apple ID account page.
>>• In the Security section, look for two-factor authentication or two-step 
>> verification, then see if the feature is off or on. 
>> 
>> If two-step verification is on, continue with the steps to turn it off, then 
>> turn on two-factor authentication. If two-factor authentication is on, then 
>> you're already set up. 
>> 
>> Before you can turn on two-factor authentication, you need to turn off 
>> two-step verification. Use these steps: 
>>• Sign in to your Apple ID account page.
>>• In the Security section, click Edit.
>>• Click Turn Off Two-Step Verification. Click again to confirm.
>> 
>> You can Follow the full instructions at this Apple support link:
>> https://support.apple.com/en-au/HT207198
>> 
>> Kind regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 2 Apr 2019, at 7:57 pm, Peter Curtis  wrote:
>>> 
>>> Hi Peter
>>> Thank you for your suggestion!
>>> I don’t have two-factor authentication set up and when I try to set it up 
>>> according to APPLE instructions I must go to System Preferences and choose 
>>> iCloud, then Security. Only problem is that when I go to System Preferences 
>>> and iCloud there is no option to select Security as it’s asking me to put 
>>> in my Apple ID then Password and then I go on the roundabout of it asking 
>>> for Apple ID and Password continually. The options of General, Contact, 
>>> Security, Devices and Payment aren’t there?
>>> So I still have the same problem.
>>> Kind regards
>>> Peter
>>> 
>>> 
>>>> On 1 Apr 2019, at 8:32 am, Peter Hinchliffe  
>>>> wrote:
>>>> 
>>>> Do you have two-factor authentication set up? This will help sort this out 
>>>> once and for all.
>>>> 
>>>>> On 31 Mar 2019, at 2:59 pm, Peter Curtis  wrote:
>>>>> 
>>>>> Hi
>>>>> I have a red circle with a 1 in it on my System Preferences on my 
>>>>> MacBookPro, on going into preferences this symbol is on the iCloud icon 
>>>>> in there.
>>>>> I clicked onto this and it asked for my Apple ID and Password, on 
>>>>> supplying this the computer thought for a while and then went back to the 
>>>>> Apple ID screen again. I re entered my ID and Password again and got the 
>>>>> same result! 
>>>>> I used the ‘Forgot Apple ID or password’ option and reset my password.
>>>>> Back to the iCloud icon in System Preferences (which still had the red 
>>>>> circle with the 1 in it) and was asked for my Apple ID and Password, when 
>>>>> supplied with that it thought for a while again and then reset to ask for 
>>>>> Apple ID and Password again.
>>>>> I have done this several times to ensure that all was entered correctly, 
>>>>> but no change.
>>>>> I can access the App Store with the new Apple ID and Password no problem.
>>>>> If it was just in the System Preferences I would/could just leave it but 
>>>>> it pops up on my screen regularly.
>>>>> I don’t actually use iCloud, so loss of any information is not a worry, 
>>>>> just the annoying pop up and of course curiosity?
>>>>> I have made no changes to the computer that I’m aware of.
>>>>> I would appreciate any

Re: iCloud

2019-04-02 Thread Ronni Brown
Hi Peter,

Peter H would be attending the WAMUG AGM meeting tonight, so unavailable to 
reply to your message.
Setup two-factor authentication from your Apple ID account page.

Confirm which feature you're using
If you're not sure if you set up two-factor authentication or two-step 
verification, use these steps: 
Sign in to your Apple ID account page.
In the Security section, look for two-factor authentication or two-step 
verification, then see if the feature is off or on. 

If two-step verification is on, continue with the steps to turn it off, then 
turn on two-factor authentication. If two-factor authentication is on, then 
you're already set up. 

Before you can turn on two-factor authentication, you need to turn off two-step 
verification. Use these steps: 
Sign in to your Apple ID account page.
In the Security section, click Edit.
Click Turn Off Two-Step Verification. Click again to confirm.

You can Follow the full instructions at this Apple support link:
 https://support.apple.com/en-au/HT207198

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 2 Apr 2019, at 7:57 pm, Peter Curtis  wrote:
> 
> Hi Peter
> Thank you for your suggestion!
> I don’t have two-factor authentication set up and when I try to set it up 
> according to APPLE instructions I must go to System Preferences and choose 
> iCloud, then Security. Only problem is that when I go to System Preferences 
> and iCloud there is no option to select Security as it’s asking me to put in 
> my Apple ID then Password and then I go on the roundabout of it asking for 
> Apple ID and Password continually. The options of General, Contact, Security, 
> Devices and Payment aren’t there?
> So I still have the same problem.
> Kind regards
> Peter
> 
> 
>> On 1 Apr 2019, at 8:32 am, Peter Hinchliffe  
>> wrote:
>> 
>> Do you have two-factor authentication set up? This will help sort this out 
>> once and for all.
>> 
>>> On 31 Mar 2019, at 2:59 pm, Peter Curtis  wrote:
>>> 
>>> Hi
>>> I have a red circle with a 1 in it on my System Preferences on my 
>>> MacBookPro, on going into preferences this symbol is on the iCloud icon in 
>>> there.
>>> I clicked onto this and it asked for my Apple ID and Password, on supplying 
>>> this the computer thought for a while and then went back to the Apple ID 
>>> screen again. I re entered my ID and Password again and got the same 
>>> result! 
>>> I used the ‘Forgot Apple ID or password’ option and reset my password.
>>> Back to the iCloud icon in System Preferences (which still had the red 
>>> circle with the 1 in it) and was asked for my Apple ID and Password, when 
>>> supplied with that it thought for a while again and then reset to ask for 
>>> Apple ID and Password again.
>>> I have done this several times to ensure that all was entered correctly, 
>>> but no change.
>>> I can access the App Store with the new Apple ID and Password no problem.
>>> If it was just in the System Preferences I would/could just leave it but it 
>>> pops up on my screen regularly.
>>> I don’t actually use iCloud, so loss of any information is not a worry, 
>>> just the annoying pop up and of course curiosity?
>>> I have made no changes to the computer that I’m aware of.
>>> I would appreciate any thoughts?
>> 
>> Kind regards,
>> 
>> Peter HinchliffeApwin Computer Services
>> FileMaker Pro Solutions Developer
>> Perth, Western Australia
>> Phone (618) 9332 6482Mob 0403 046 948
>> 
>> Mac because I prefer it -- Windows because I have to.
>> 
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
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Re: Membership subscription

2019-03-18 Thread Ronni Brown
The link at the bottom of every WAMUG mailing list message
> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

or
http://www.wamug.org.au/join/
General List Membership – $30/yr
The WAMUG subscription year runs for the calendar year from 1 January to 31 
December.

Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 19 Mar 2019, at 11:25 am, kal...@iinet.net.au wrote:
> 
> Just realised I haven’t paid my 2019 subs.  Could she please let me know what 
> the subscription fee is.
> 
> Thanks,
> 
> Kev
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Re: Apple Store down

2019-03-18 Thread Ronni Brown
Best of luck on Apple ever releasing our beautiful 17-Inch MacBook Pro my 
favourite ever Mac… Brian!
I want new AirPods, my original are playing up.

Cheers,
Ronni
 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 18 Mar 2019, at 5:32 pm, Brian RISBEY  wrote:
> 
> Fingers crossed. I have a long wishlist. 
> Starting with a 17” MacBookPro! 16.5” will do. 
> 
> Brian Risbey 
> OS12.1.4 ‍☕️
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> 

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Re: Update Office 365

2019-03-18 Thread Ronni Brown
Most current packages for Office for Mac
March 12, 2019
Version 16.23.0 (19030902)
https://docs.microsoft.com/en-us/officeupdates/update-history-office-for-mac


https://support.office.com/en-gb/article/update-office-for-mac-automatically-bfd1e497-c24d-4754-92ab-910a4074d7c1?ui=en-US=en-GB=GB

If you're having trouble updating with Microsoft AutoUpdate, use these 
troubleshooting steps.

Open Safari and download the latest version of Microsoft AutoUpdate.

Open Finder. Press Command   +Shift+h.

Go to Library > PrivillegedHelperTools and make sure that 
com.microsoft.autoupdate.helpertoolexists. Run Microsoft AutoUpdate.

If the file doesn't exist, redownload Microsoft AutoUpdate using the link above.



Regards,

Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 18 Mar 2019, at 2:42 pm, Severin Crisp  wrote:
> 
> No, no Silverlight.
> 
>> On 18 Mar 2019, at 2:29 pm, Ronni Brown  wrote:
>> 
>> Hello Severin,
>> 
>> If you have Silverlight installed, make sure you are using the latest 
>> version as Office Auto Update crashes with older versions of Silverlight.
>> 
>> Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 18 Mar 2019, at 1:38 pm, Severin Crisp  wrote:
>>> 
>>> I have High Sierra on a MacBook Air.  I have never before had any trouble  
>>> with the MSoft updates of Office 365.  The current update (16.23.0) 
>>> apparently runs, downloads the update bits for Excel, Power Point and Word 
>>> then halts in the installation - “…unable to download several update 
>>> segments.  Try again….. It has continued to fail over the last 2 weeks. 
>>> Suggestions please!  
>>> Severin Crisp
>>> 
>>> 
>>> Assoc Prof Severin Crisp, FIP, FAIP
>>> Clarence Estate, 55 Hardie Rd,
>>> Albany, Western Australia, 6330
>>> (Home:  15 Thomas St, Mount Clarence,
>>> Albany, Western Australia, 6330)
>>> Ph 0484 624 741
>>> Email: sevcr...@westnet.com.au
>>>   
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
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>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> 
> Assoc Prof Severin Crisp, FIP, FAIP
> Clarence Estate, 55 Hardie Rd,
> Albany, Western Australia, 6330
> (Home:  15 Thomas St, Mount Clarence,
> Albany, Western Australia, 6330)
> Ph 0484 624 741
> Email: sevcr...@westnet.com.au
>   
> 
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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Re: Update Office 365

2019-03-18 Thread Ronni Brown
Hello Severin,

If you have Silverlight installed, make sure you are using the latest version 
as Office Auto Update crashes with older versions of Silverlight.

Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 18 Mar 2019, at 1:38 pm, Severin Crisp  wrote:
> 
> I have High Sierra on a MacBook Air.  I have never before had any trouble  
> with the MSoft updates of Office 365.  The current update (16.23.0) 
> apparently runs, downloads the update bits for Excel, Power Point and Word 
> then halts in the installation - “…unable to download several update 
> segments.  Try again….. It has continued to fail over the last 2 weeks. 
> Suggestions please!  
> Severin Crisp
> 
> 
> Assoc Prof Severin Crisp, FIP, FAIP
> Clarence Estate, 55 Hardie Rd,
> Albany, Western Australia, 6330
> (Home:  15 Thomas St, Mount Clarence,
> Albany, Western Australia, 6330)
> Ph 0484 624 741
> Email: sevcr...@westnet.com.au
>   
> 
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
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Re: Hidden Space

2019-03-14 Thread Ronni Brown
Hello Severin,

 Scan the disc as Administrator 
https://daisydiskapp.com/manual/2/en/Topics/AdminScan.html

Hidden Disk Space
Strange hidden space may also be caused by a third-party backup application 
that created a temporary disk image and then terminated abnormally without 
cleaning it up. Use ls -la /Volumes/ command in Terminal app to check if this 
is the case.
https://daisydiskapp.com/manual/2/en/Topics/HiddenSpace.html

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 14 Mar 2019, at 4:06 pm, Severin Crisp  wrote:
> 
> I became aware of a reduction in free space on my MacAir, 250GB SSD, High 
> Sierra.  Daisy disk shows 84GB of Hidden Space sure enough.   I've so far 
> been unable to locate this except that it is in the system, total nearly 
> 100GB.  Pointers on how to find and remove this please!
> Severin Crisp
> 
> 
> Assoc Prof Severin Crisp, FIP, FAIP
> Clarence Estate, 55 Hardie Rd,
> Albany, Western Australia, 6330
> (Home:  15 Thomas St, Mount Clarence,
> Albany, Western Australia, 6330)
> Ph 0484 624 741
> Email: sevcr...@westnet.com.au
>   
> 
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
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Re: Strange iMac freezes

2019-03-13 Thread Ronni Brown
Hi Neil,

Yes that AHT does indicate Bad Ram. On your menu bar go to: Apple > About This 
Mac > click on System Report... > then click on Memory in the Hardware section.

There you should be able to see which 0xb740bf98  module has failed and which 
slot it is installed in.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 13 Mar 2019, at 5:18 pm, Neil Houghton  wrote:
> 
> OK - prior to running the combo update I thought I’d run a couple more tests:
>  
> 1)  I ran the Apple Hardware Test (AHT) in extended mode and it did report a 
> problem (on pass 1):
> 4MEM/9/400 0xb740bf98
> which I understand indicates a RAM problem.
>  
> 2)  I then ran Etrecheck which reported no problem except
> Last shutdown cause - 128- unknown
> However the time of this shutdown would match me hitting the shutdown button 
> in Apple Hardware test - so not really a problem.
>  
> So, my current thinking is:
> AHT is finding a RAM problem
> The RAM passes the normal bootup RAM check
> Etrecheck shows all RAM modules check out OK
> The problem could be a (few) bad sector(s) on one RAM module
> Everything works fine until something tries to access the bad RAM sector(s)
>  
> I guess I now need to isolate the bad RAM module. Given I have 24GB RAM in 4 
> modules then, assuming there is just one problem module, the iMac should 
> continue to work fine on either 20GB or 16GB (depending on the size of the 
> faulty RAM) while I get the bad RAM replaced.
>  
> I may or may not need to run the combo update - depending on whether the 
> various hard shutdowns have caused any corruptions problems.
>  
> I will keep you informed on progress.
>  
> Cheers
>  
>  
> Neil
>  
> From:  on behalf of Neil 
> Houghton 
> Reply-To: "wamug@wamug.org.au" 
> Date: Tuesday, 12 March 2019 at 17:20
> To: "wamug@wamug.org.au" 
> Subject: Re: Strange iMac freezes
>  
> OK - further update - another freeze:
>  
> This time only MS Outlook was running and I was previewing attachments to an 
> email (using the Outlook preview all button when the spinning beachball 
> appeared.
> At first I could see both Outlook and Finder using the command-tab switcher 
> and checking the fast user switching drop-down menu worked OK - showing my 
> user account logged in.
>  
> Then more strangeness happened:
> All my desktop items “disappeared” though the desktop picture was still 
> visible (if this had happened at the last freeze when using Firefox I would 
> not have noticed since the desktop was obscured by the 2 Firefox windows)
> Command-tab now only showed Outlook and NOT Finder - as if Finder had somehow 
> quit and not relaunched.
> I normally have the dock hidden but the cursor revealed it normally - showing 
> no dot under the finder to show it was running.
> I clicked the finder icon in the dock (hoping to relaunch finder) and the 
> desktop picture immediately disappeared leaving a black background.
>  
> Currently:
> Desktop is black but menubar and Outlook window are still showing.
> Mousing over the hidden dock no longer reveals it.
> The cursor shows the spinning beachball over the outlook window and menu items
> The Outlook window can be moved but not resized
> The cursor currently show the normal pointer over the right-hand Apple menu 
> icons and the 1Password menu icon
> The cursor shows the spinning beachball over the Onedrive and Dropbox menu 
> icons
> When the cursor is moused over the Malwarebytes menu icon it says “Background 
> service is offline”
> When the cursor is moved over the black desktop, it does not change state - 
> ie it stays as ether the normal pointer or as the beachball depending what 
> the state was just prior to moving onto the “black”
>  
> Continuing:
> With the cursor over the Spotlight icon, it changed to the beachball and then 
> the icon disappeared.
> Picking on an Apple menu icon to click - this time the wireless status icon - 
> resulted in the cursor now showing the spinning ball over all the Apple menu 
> icons
> Clicking on the 1Password and Malwarebytes menu icons also resulted in the 
> cursor changing to showing the spinning ball over these menu icons
> This time the other Apple menu icons did not actually disappear from the menu 
> bar.
>  
> The problem has now occurred both with Outlook only running and with Firefox 
> only running and It now seems to me that the problem is not with either app 
> but with some basic OSX functionality at the finder/dock level (or the 
> processes running these functions).
>  
> I think Ronni’s suggestion for the combo update is my best bet at this point.
>  
> I will report back with my progress - or lack thereof  ;o)
>  
>  
> Cheers
>  
>  
> Neil
>  
>  
>  
>  
> From:  on behalf of Neil 
> Houghton 
> Reply-To: "wamug@wamug.org.au" 
> Date: Tuesday, 12 March 2019 at 16:02
> To: "wamug@wamug.org.au" 
> Subject: Strange iMac freezes
>  
> Writing this from the laptop as my iMac has started playing up with strange 
> ‘freezes’ the likes of which 

Re: Strange iMac freezes

2019-03-12 Thread Ronni Brown
Hi Neil,

 
You could try downloading OS X El Capitan 10.11.6 Combo Update and install it 
over top of your 10.11.6 system to see if it helps.
Download OS X El Capitan 10.11.6 Combo Update at this link

http://support.apple.com/kb/DL1885?viewlocale=en_US


Cheers,
Ronni
 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 12 Mar 2019, at 4:47 pm, Peter Crisp  wrote:
> 
> HI Neil, is there a way to do an OSX refresh but leave your data untouched? I 
> am sure other will know what this is called. I presume OSX 10.11.6 is the 
> latest version your iMac can support - so a clean reinstall of this OSX if it 
> is possible may be a way to clear the baggage from within.
> 
> I had a quick browse and found this one.
> 
> https://mashable.com/2015/10/01/clean-install-os-x-el-capitan/#weC4Mn0eDOq2
> 
> As always making sure you have at least one backup is essential so you can 
> recover in the event of fatal flaws.
> 
> Regards
> 
> 
> Pete
> 
>> On 12 Mar 2019, at 4:19 pm, Severin Crisp  wrote:
>> 
>> Congratulations on an extended and finely documented description of a 
>> problem.   Sadly I have no solution to offer.  I wonder if you are running 
>> as a fusion drive with the SSD and partition on drive 2.  Apple have never 
>> released the fusion bit built into the system, despite many years of 
>> promises.  Having said that, I have not any worries with my iMac non Apple 
>> fusion drive.  
>> Hope you get this cleared up fast!
>> Best wishes
>> Severin
>> 
>>> On 12 Mar 2019, at 4:02 pm, Neil Houghton  wrote:
>>> 
>>> Writing this from the laptop as my iMac has started playing up with strange 
>>> ‘freezes’ the likes of which I’ve never seen before – and I’ve had my share 
>>> of crashes, freezes & hangs over the years!!
>>>  
>>> First my setup/hardware – which has been “enhanced” since purchase:
>>> 27” iMac 2.8GHz i7 - late 2009 - running OSX 10.11.6
>>> 24GB RAM - 2x8GB + 2x4GB
>>> Internal Drive 1 - Mercury Electra 250GB SSD - boot drive containing OSX, 
>>> applications and a bare “admin” user account
>>> Internal Drive 2 - 3TB Toshiba partitioned as:
>>> · 1.5TB volume - containing main user folder plus other data folders
>>> · 1.0TB volume - currently empty (earmarked for media files)
>>> · 500GB volume - containing my previous SL boot volume
>>>  
>>> This has all been working fine since the rebuild to replace the HDs and 
>>> boost the RAM.
>>>  
>>> I have been out of town for a couple of weeks but shut down the compute and 
>>> UPS and removed the plugs from the wall - so no chance of “power glitches” 
>>> while we were away.
>>>  
>>> On return everything fired up OK (from memory) but pretty soon I had a 
>>> freeze - I don’t remember the exact sequence but, pretty soon I ended up 
>>> with just a black screen with a cursor. The cursor continued to respond to 
>>> the mouse but I could not “wake up” anything else. Command option escape 
>>> would not open a force quit window and I had no means of knowing if any 
>>> apps were still running. All I could do was power down using the power 
>>> button on the back of the iMac.
>>>  
>>> All  booted up OK but fairly soon I ran into problems - again I don’t 
>>> remember the exact sequence but I do remember the desktop going black 
>>> whilst some open window remained visible but soon I was back at the black 
>>> screen & cursor. Again, all I could do was power down using the power 
>>> button on the back of the iMac. At this point, I was worried that I might 
>>> have some drive problem so I rebooted from my backup clone and used disk 
>>> utility to run first aid on all drives/partitions. I ran top level on both 
>>> internal drives and then volume level on all four volumes - in all cases 
>>> the repair went fine with no issues noted.
>>>  
>>> Back to booting normally and again all seemed fine - for awhile - until 
>>> another freeze - I just remember I was using Outlook this time.
>>>  
>>> Sometime (I don’t remember when) during all this I remember Acrobat reader 
>>> opening - unprompted - a couple of times. The first time barely registered 
>>> - I just quit it - the second time made me think “why did it do that?” I 
>>> was also trying to research OSX black screen problems - I found plenty of 
>>> references to this problem but generally associated with incomplete system 
>>> updates and none with similar circumstances to mine. One common thread on a 
>>> numbers of these threads seemed to be down to some login problem which made 
>>> me go the user preference pane where I noticed two new Adobe items in the 
>>> login items list - which, I guess could explain the unexpected opening of 
>>> Adobe reader. I have now removed the Adobe items from the login items list 
>>> but my freeze problems persist and so this was probably non-related.
>>>  
>>>  
>>> The latest freeze is now ongoing – around 1 hour and I know that only a 
>>> switch-off at the power button will get me out of it.
>>> In this case the only app open was Firefox 

Re: Number keys do not work

2019-03-11 Thread Ronni Brown
Hello Michael,

If the keys work on the external, your keyboard sounds like some of the keys 
are damaged or worn out :( 
Rather than suggest anything else to try, probably taking your MBP to Apple or 
a Apple Authorized Service Provider (MacWorx Joondalup).
https://www.macworx.com.au/service

Unfortunately your MacBook Pro (same model as my 17-Inch MBP) is too old and is 
not equipped with butterfly mechanism keyboard to qualify for free repairs of 
MacBook and MacBookPro models equipped with low-profile, butterfly mechanism 
keyboards.
To replace the keyboard on your MBP would be very expensive even if anyone 
stocks that model keyboard.

https://www.apple.com/au/support/keyboard-service-program-for-macbook-and-macbook-pro/

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 12 Mar 2019, at 11:55 am, Michael Hawkins 
>  wrote:
> 
> Hello and thank you Ronni,
> 
> Sadly, It looks like the computer and I are both losing some functionality 
> with age:
> Despite trying a number of times, resetting the SMC did not work.
> 
> Cheers,
> 
> Michael
> 
> 
>> On 11 Mar 2019, at 5:28 pm, Ronni Brown  wrote:
>> 
>> Hi Michael,
>> 
>> Reset the SMC on your MacBook Pro.
>> 1. Shutdown your MacBook Pro by choosing Shutdown from the Apple  Menu
>> 
>> 2. After your Mac shuts down, press Shift-Control-Option on the left side of 
>> the built-in keyboard, then press the Power button at the same time. 
>> Hold these keys and the power button for 10 seconds.
>> 
>> 3. Release all keys
>> 
>> 4. Press the power button again to turn on your computer
>> 
>> Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 10 Mar 2019, at 6:24 pm, Michael Hawkins 
>>>  wrote:
>>> 
>>> The number keys on my MacBook Pro  (17 inch, late 2011)(macOS High Sierra 
>>> 10.13.6) have stopped working (other than the key for “0” and “)”. I’m 
>>> using my bluetooth keyboard to write this email.
>>> 
>>> The other keys in the row that includes the number keys do work, but the 
>>> keys for symbols such as @*%^& do not.
>>> 
>>> I have run Disc First Aid.
>>> T
>>> Any suggestions?
>>> 
>>> Thank you,
>>> 
>>> Michael Hawkins
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
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>> 
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Re: Number keys do not work

2019-03-11 Thread Ronni Brown
Hi Michael,

Reset the SMC on your MacBook Pro.
1. Shutdown your MacBook Pro by choosing Shutdown from the Apple  Menu

2. After your Mac shuts down, press Shift-Control-Option on the left side of 
the built-in keyboard, then press the Power button at the same time. 
Hold these keys and the power button for 10 seconds.

3. Release all keys

4. Press the power button again to turn on your computer

Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 10 Mar 2019, at 6:24 pm, Michael Hawkins 
>  wrote:
> 
> The number keys on my MacBook Pro  (17 inch, late 2011)(macOS High Sierra 
> 10.13.6) have stopped working (other than the key for “0” and “)”. I’m using 
> my bluetooth keyboard to write this email.
> 
> The other keys in the row that includes the number keys do work, but the keys 
> for symbols such as @*%^& do not.
> 
> I have run Disc First Aid.
> T
> Any suggestions?
> 
> Thank you,
> 
> Michael Hawkins
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
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> 

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Re: Disk not recognised

2019-03-10 Thread Ronni Brown
Hi Peter,

You have probably sorted the problem of the external drive by now.
I’ve been busy and unable to get back to you before now.
What I would suggest is:
Go to System Information utility, and see if the external drive is showing up 
under USB section. 
When it is trying to get mounted, OSX is launching a process "fsck_hfs". It's 
the same process that appears when you're performing "first aid" on the disk, 
so the OSX is trying to check the disk before mounting it.

So if the external is showing under USB in System Information - Force quit this 
process in Activity Monitor utility, then the disk should appear in Disk 
Utility, and you should be able to perform First Aid on it manually.

The Pies are beating Carlton... The Pies must beat Carlton!

Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 11 Mar 2019, at 9:38 am, Peter Crisp  wrote:
> 
> Hi, I’ve been continuing to attach and wait for the drive/volume to mount, no 
> mount showing on desktop or in Disk Utility. Numerous attempts at this in 
> both USB ports - still nothing showing. 
> 
> I decided just for safety I would make a copy of the two Photos Libraries 
> (~500GB total) on this drive over to my external drive and make sure they’re 
> not corrupted. That finished overnight and this morning they open up fine on 
> my MBP and all photos/videos present in both libraries. I turned off TM for 
> my MBP in the mean time during this process. 
> 
> Whilst I haven’t done this yet. I was thinking I will just erase and reformat 
> the drive, copy the library files back and then reconnect. No big deal with 
> this except I am certain Time Machine will see it all as new file path 
> (reformatted drive) or files and then create another ~500GB into the backup 
> file for what is unchanged data. 
> 
> The alternative to this is to erase/reformat the drive and then restore the 
> library’s files from Jo’s TM backup sometime prior to the fault occurring 
> Saturday eve. I think TM would then set about backing it up again so same 
> outcome. 
> 
> Before I go down this path, any last comments about how I could recognise 
> this drive on Jo’s MBP? Any commands in Terminal that might help?
> 
> At least WCE followed through yesterday, one good outcome for the weekend... 
> Dockers did look good for the first half.
> 
> Regards
> 
> 
> Pete
> 
>> On 10 Mar 2019, at 3:23 pm, Ronni Brown  wrote:
>> 
>> Does anything appear under ‘external’ in Disk Utility left column?
>> 
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 10 Mar 2019, at 2:50 pm, Peter Crisp  wrote:
>>> 
>>> Just had a quick look with Disk Utility. When the USB is plugged in, 
>>> nothing appears down the left side of DU. No volume represented at all - 
>>> not even greyed out.
>>> 
>>> Regards
>>> 
>>> 
>>> Pete
>>> 
>>>> On 10 Mar 2019, at 2:28 pm, Ronni Brown  wrote:
>>>> 
>>>> The volume of the external drive will be grayed out until the Disk is 
>>>> ‘verified’ and then ‘Repaired’. But the external drive should show as it’s 
>>>> the volume which hasn’t been ejected correctly.
>>>> 
>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>> 
>>>> 
>>>>> On 10 Mar 2019, at 2:17 pm, Peter Crisp  wrote:
>>>>> 
>>>>> Ok ha ha ha thanks for that Ronni. I had opened Disk Utility but the 
>>>>> volume doesn’t show in the first instance to attempt a repair. But I will 
>>>>> keep trying to get it to mount.
>>>>> 
>>>>> I am off to Rushton Park to see the WCE V Dockers Derby soon and will sit 
>>>>> down with a wine to have a crack at it again.
>>>>> 
>>>>> Regards
>>>>> 
>>>>> 
>>>>> Pete
>>>>> 
>>>>>> On 10 Mar 2019, at 1:49 pm, Ronni Brown  wrote:
>>>>>> 
>>>>>> Hi Peter,
>>>>>> 
>>>>>> This will take many try’s, but persist with it. You might need a glass 
>>>>>> or two of wine or beer Peter.
>>>>>> 
>>>>>> 1. Connect the external drive to your wife’s MacBook
>>>>>> 2. Open Disk Utility > in the left column, select the volume of the 
>>>>>> external drive
>>>>>> 3. Click ‘Repair Disk’ 
>>>>>> You will keep receiving the Error: ‘Disk Utility can’t repair this Disk 
>>>>>> etc because the drive has not been ejected properly’
>>>>>> But keep h

Re: Disk not recognised

2019-03-09 Thread Ronni Brown
Does anything appear under ‘external’ in Disk Utility left column?


 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 10 Mar 2019, at 2:50 pm, Peter Crisp  wrote:
> 
> Just had a quick look with Disk Utility. When the USB is plugged in, nothing 
> appears down the left side of DU. No volume represented at all - not even 
> greyed out.
> 
> Regards
> 
> 
> Pete
> 
>> On 10 Mar 2019, at 2:28 pm, Ronni Brown  wrote:
>> 
>> The volume of the external drive will be grayed out until the Disk is 
>> ‘verified’ and then ‘Repaired’. But the external drive should show as it’s 
>> the volume which hasn’t been ejected correctly.
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 10 Mar 2019, at 2:17 pm, Peter Crisp  wrote:
>>> 
>>> Ok ha ha ha thanks for that Ronni. I had opened Disk Utility but the volume 
>>> doesn’t show in the first instance to attempt a repair. But I will keep 
>>> trying to get it to mount.
>>> 
>>> I am off to Rushton Park to see the WCE V Dockers Derby soon and will sit 
>>> down with a wine to have a crack at it again.
>>> 
>>> Regards
>>> 
>>> 
>>> Pete
>>> 
>>>> On 10 Mar 2019, at 1:49 pm, Ronni Brown  wrote:
>>>> 
>>>> Hi Peter,
>>>> 
>>>> This will take many try’s, but persist with it. You might need a glass or 
>>>> two of wine or beer Peter.
>>>> 
>>>> 1. Connect the external drive to your wife’s MacBook
>>>> 2. Open Disk Utility > in the left column, select the volume of the 
>>>> external drive
>>>> 3. Click ‘Repair Disk’ 
>>>> You will keep receiving the Error: ‘Disk Utility can’t repair this Disk 
>>>> etc because the drive has not been ejected properly’
>>>> But keep hitting Repair Disk until it eventually runs correctly through 
>>>> and completes the process of repairing the drive.
>>>> 4. Disconnect the Drive correctly and remove it from the USB port.
>>>> 
>>>> Let’s know if it gets rid of the Notification notice when the external is 
>>>> connected again to the MacBook.
>>>> 
>>>> Regards,
>>>> Ronni
>>>> 
>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>> 
>>>> 
>>>>> On 10 Mar 2019, at 12:22 pm, Peter Crisp  
>>>>> wrote:
>>>>> 
>>>>> Hi folks, last night my daughter inadvertently when moving my wife’s 
>>>>> MacBook with external drive (Photos library) attached, unbeknown to her 
>>>>> had caused a glitch in the connection to the MBP - probably just wiggled 
>>>>> the USB lead. When I went to look at it later there was a notification 
>>>>> “Disk not ejected properly”. Of course she had nothing at all to do with 
>>>>> it, it was the fairies. Anyway, after that I tried to get the MBP to 
>>>>> recognise the external drive and it wont recognise it. It wont mount to 
>>>>> my wife’s MBP. It mounts fine to my own MBP and content is seen as 
>>>>> expected. 
>>>>> 
>>>>> I have done the PRAM and SMC controller resets and numerous reboots and 
>>>>> still no luck mounting the drive in either of the two USB ports. 
>>>>> 
>>>>> Any tips on this please?
>>>>> 
>>>>> Regards
>>>>> 
>>>>> 
>>>>> Pete
>>>>> -- The WA Macintosh User Group Mailing List --
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>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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Re: Disk not recognised

2019-03-09 Thread Ronni Brown
Haha 藍Stephen, you can stick with your Llandogo Tow Red Ale but I’ll stay 
enjoying my Chandon Champagne :-))

Cheers 壟
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 10 Mar 2019, at 2:19 pm, Stephen Chape  wrote:
> 
> Hey Ronni and Peter.
> I just had a pint of Llandogo Tow Red Ale brought from Wales by my son.
> Best beer I have ever tried ! YUM.
> 
> I am sure I could enjoy a few of these whilst hitting “Repair Disk"
> 
>> On 10 Mar 2019, at 1:49 pm, Ronni Brown  wrote:
>> 
>> Hi Peter,
>> 
>> This will take many try’s, but persist with it. You might need a glass or 
>> two of wine or beer Peter.
>> 
>> 1. Connect the external drive to your wife’s MacBook
>> 2. Open Disk Utility > in the left column, select the volume of the external 
>> drive
>> 3. Click ‘Repair Disk’ 
>> You will keep receiving the Error: ‘Disk Utility can’t repair this Disk etc 
>> because the drive has not been ejected properly’
>> But keep hitting Repair Disk until it eventually runs correctly through and 
>> completes the process of repairing the drive.
>> 4. Disconnect the Drive correctly and remove it from the USB port.
>> 
>> Let’s know if it gets rid of the Notification notice when the external is 
>> connected again to the MacBook.
>> 
>> Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 10 Mar 2019, at 12:22 pm, Peter Crisp  wrote:
>>> 
>>> Hi folks, last night my daughter inadvertently when moving my wife’s 
>>> MacBook with external drive (Photos library) attached, unbeknown to her had 
>>> caused a glitch in the connection to the MBP - probably just wiggled the 
>>> USB lead. When I went to look at it later there was a notification “Disk 
>>> not ejected properly”. Of course she had nothing at all to do with it, it 
>>> was the fairies. Anyway, after that I tried to get the MBP to recognise the 
>>> external drive and it wont recognise it. It wont mount to my wife’s MBP. It 
>>> mounts fine to my own MBP and content is seen as expected. 
>>> 
>>> I have done the PRAM and SMC controller resets and numerous reboots and 
>>> still no luck mounting the drive in either of the two USB ports. 
>>> 
>>> Any tips on this please?
>>> 
>>> Regards
>>> 
>>> 
>>> Pete
>>> -- The WA Macintosh User Group Mailing List --
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> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: Disk not recognised

2019-03-09 Thread Ronni Brown
The volume of the external drive will be grayed out until the Disk is 
‘verified’ and then ‘Repaired’. But the external drive should show as it’s the 
volume which hasn’t been ejected correctly.

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 10 Mar 2019, at 2:17 pm, Peter Crisp  wrote:
> 
> Ok ha ha ha thanks for that Ronni. I had opened Disk Utility but the volume 
> doesn’t show in the first instance to attempt a repair. But I will keep 
> trying to get it to mount.
> 
> I am off to Rushton Park to see the WCE V Dockers Derby soon and will sit 
> down with a wine to have a crack at it again.
> 
> Regards
> 
> 
> Pete
> 
>> On 10 Mar 2019, at 1:49 pm, Ronni Brown  wrote:
>> 
>> Hi Peter,
>> 
>> This will take many try’s, but persist with it. You might need a glass or 
>> two of wine or beer Peter.
>> 
>> 1. Connect the external drive to your wife’s MacBook
>> 2. Open Disk Utility > in the left column, select the volume of the external 
>> drive
>> 3. Click ‘Repair Disk’ 
>> You will keep receiving the Error: ‘Disk Utility can’t repair this Disk etc 
>> because the drive has not been ejected properly’
>> But keep hitting Repair Disk until it eventually runs correctly through and 
>> completes the process of repairing the drive.
>> 4. Disconnect the Drive correctly and remove it from the USB port.
>> 
>> Let’s know if it gets rid of the Notification notice when the external is 
>> connected again to the MacBook.
>> 
>> Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 10 Mar 2019, at 12:22 pm, Peter Crisp  wrote:
>>> 
>>> Hi folks, last night my daughter inadvertently when moving my wife’s 
>>> MacBook with external drive (Photos library) attached, unbeknown to her had 
>>> caused a glitch in the connection to the MBP - probably just wiggled the 
>>> USB lead. When I went to look at it later there was a notification “Disk 
>>> not ejected properly”. Of course she had nothing at all to do with it, it 
>>> was the fairies. Anyway, after that I tried to get the MBP to recognise the 
>>> external drive and it wont recognise it. It wont mount to my wife’s MBP. It 
>>> mounts fine to my own MBP and content is seen as expected. 
>>> 
>>> I have done the PRAM and SMC controller resets and numerous reboots and 
>>> still no luck mounting the drive in either of the two USB ports. 
>>> 
>>> Any tips on this please?
>>> 
>>> Regards
>>> 
>>> 
>>> Pete
>>> -- The WA Macintosh User Group Mailing List --
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>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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Re: Disk not recognised

2019-03-09 Thread Ronni Brown
Hi Peter,

This will take many try’s, but persist with it. You might need a glass or two 
of wine or beer Peter.

1. Connect the external drive to your wife’s MacBook
2. Open Disk Utility > in the left column, select the volume of the external 
drive
3. Click ‘Repair Disk’ 
You will keep receiving the Error: ‘Disk Utility can’t repair this Disk etc 
because the drive has not been ejected properly’
But keep hitting Repair Disk until it eventually runs correctly through and 
completes the process of repairing the drive.
4. Disconnect the Drive correctly and remove it from the USB port.

Let’s know if it gets rid of the Notification notice when the external is 
connected again to the MacBook.

Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 10 Mar 2019, at 12:22 pm, Peter Crisp  wrote:
> 
> Hi folks, last night my daughter inadvertently when moving my wife’s MacBook 
> with external drive (Photos library) attached, unbeknown to her had caused a 
> glitch in the connection to the MBP - probably just wiggled the USB lead. 
> When I went to look at it later there was a notification “Disk not ejected 
> properly”. Of course she had nothing at all to do with it, it was the 
> fairies. Anyway, after that I tried to get the MBP to recognise the external 
> drive and it wont recognise it. It wont mount to my wife’s MBP. It mounts 
> fine to my own MBP and content is seen as expected. 
> 
> I have done the PRAM and SMC controller resets and numerous reboots and still 
> no luck mounting the drive in either of the two USB ports. 
> 
> Any tips on this please?
> 
> Regards
> 
> 
> Pete
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - 
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Re: WebGL

2019-03-08 Thread Ronni Brown
Hi Bill,

That’s good.
Did you find you needed Safari Technology Preview (12.1)?
Advanced features

Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 9 Mar 2019, at 1:29 pm, Juliet Kitson  wrote:
> 
> Thanks Ronni
> It all works now.
> Regards Bill
> 
>> On Sat, Mar 9, 2019 at 12:56 PM Ronni Brown  wrote:
>> Hi Bill,
>> 
>> You enabled WebGL2.0 following my previous instructions?
>> If so & WebGL2.0 is not compatible.
>> 
>> Download Safari Technology Preview and try the site as a test.
>> Safari Technology Preview is a self standing developer version of Safari 
>> with some advanced features.
>> Bookmarks will be automatically imported. Other preference options will  
>> remain default.
>> After testing, you can remove it from Applications folder if you wish.
>> 
>> <https://developer.apple.com/safari/technology-preview/>
>> Safari Tech. Preview (12.1) indeed supports sufficient WebGL functionality!
>> 
>> Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 9 Mar 2019, at 9:32 am, Juliet Kitson  wrote:
>>> 
>>> Thanks Ronni I am using heavens above ISS tracker but when I try to use 3D 
>>> interactive part I get this message Sorry, your computer/browser do not 
>>> support WebGL, so guess I need to upgrade to something else.
>>> Regards Bill 
>>> 
>>>> On Fri, Mar 8, 2019 at 7:10 PM Ronni Brown  wrote:
>>>> Hi Bill,
>>>> 
>>>> 1. Enable Develop menu.
>>>> https://support.apple.com/guide/safari/use-the-developer-tools-in-the-develop-me
>>>>  nu-sfri20948/mac
>>>> 
>>>> 2. Click Develop in the menu bar.
>>>> 
>>>> Experimental Features > WebGL 2.0
>>>> 
>>>> Click on WebGL 2.0 to enable it.
>>>> https://discussions.apple.com/thread/8655829
>>>> 
>>>> Or Try google search 
>>>> 
>>>> Download Sky Live: Heavens Above Viewer and enjoy it on your iPhone, iPad 
>>>> and iPod touch. ... astronomical events and tell you what's going on in 
>>>> the sky over your location at the moment, e.g. ISS flyby or bright ...
>>>> Sky Live: Heavens Above Viewer
>>>> 
>>>> 
>>>> 
>>>> 
>>>> Kind regards,
>>>> Ronni
>>>> 
>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>> 
>>>> 
>>>>> On 8 Mar 2019, at 1:02 pm, Juliet Kitson  wrote:
>>>>> 
>>>>> Hello All
>>>>> I am using Heaven above ISS tracker part of it informs me my computer 
>>>>> does not support WEBGL does any one what this and how do get it.
>>>>> Macbook air late 2013
>>>>> 10.14.3
>>>>> Regards Bill
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Re: WebGL

2019-03-08 Thread Ronni Brown
Hi Bill,

You enabled WebGL2.0 following my previous instructions?
If so & WebGL2.0 is not compatible.

Download Safari Technology Preview and try the site as a test.
Safari Technology Preview is a self standing developer version of Safari with 
some advanced features.
Bookmarks will be automatically imported. Other preference options will  remain 
default.
After testing, you can remove it from Applications folder if you wish.

<https://developer.apple.com/safari/technology-preview/>
Safari Tech. Preview (12.1) indeed supports sufficient WebGL functionality!

Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 9 Mar 2019, at 9:32 am, Juliet Kitson  wrote:
> 
> Thanks Ronni I am using heavens above ISS tracker but when I try to use 3D 
> interactive part I get this message Sorry, your computer/browser do not 
> support WebGL, so guess I need to upgrade to something else.
> Regards Bill 
> 
>> On Fri, Mar 8, 2019 at 7:10 PM Ronni Brown  wrote:
>> Hi Bill,
>> 
>> 1. Enable Develop menu.
>> https://support.apple.com/guide/safari/use-the-developer-tools-in-the-develop-me
>>  nu-sfri20948/mac
>> 
>> 2. Click Develop in the menu bar.
>> 
>> Experimental Features > WebGL 2.0
>> 
>> Click on WebGL 2.0 to enable it.
>> https://discussions.apple.com/thread/8655829
>> 
>> Or Try google search 
>> 
>> Download Sky Live: Heavens Above Viewer and enjoy it on your iPhone, iPad 
>> and iPod touch. ... astronomical events and tell you what's going on in the 
>> sky over your location at the moment, e.g. ISS flyby or bright ...
>> Sky Live: Heavens Above Viewer
>> 
>> 
>> 
>> 
>> Kind regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 8 Mar 2019, at 1:02 pm, Juliet Kitson  wrote:
>>> 
>>> Hello All
>>> I am using Heaven above ISS tracker part of it informs me my computer does 
>>> not support WEBGL does any one what this and how do get it.
>>> Macbook air late 2013
>>> 10.14.3
>>> Regards Bill
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Re: WebGL

2019-03-08 Thread Ronni Brown
Hi Bill,

1. Enable Develop menu.
https://support.apple.com/guide/safari/use-the-developer-tools-in-the-develop-me
 nu-sfri20948/mac

2. Click Develop in the menu bar.

Experimental Features > WebGL 2.0

Click on WebGL 2.0 to enable it.
https://discussions.apple.com/thread/8655829

Or Try google search 

Download Sky Live: Heavens Above Viewer and enjoy it on your iPhone, iPad and 
iPod touch. ... astronomical events and tell you what's going on in the sky 
over your location at the moment, e.g. ISS flyby or bright ...
Sky Live: Heavens Above Viewer




Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 8 Mar 2019, at 1:02 pm, Juliet Kitson  wrote:
> 
> Hello All
> I am using Heaven above ISS tracker part of it informs me my computer does 
> not support WEBGL does any one what this and how do get it.
> Macbook air late 2013
> 10.14.3
> Regards Bill
> 
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Re: Network?

2019-03-07 Thread Ronni Brown
Hi Severin,

How to Enable & Use the Find My Friends Widget in Mac OS X

You’ll first need to enable the widget, then be sure a friend or family member 
is using Find My Friends in iOS or sharing their location actively to have 
names populate in the list on the Mac. Here’s how it works:

• Click the Notification Center icon in the upper right corner of the 
Mac menu bar, then click on the “Today” view
• Click on the “Edit” button at the bottom of Notification Center
• Locate “Find My Friends” and click the green (+) add button alongside 
the widget name
• Click to “Allow” the app to use your location services, then click on 
“Done”
• Wait a moment or two and the name of friends and family sharing their 
location with you will populate in the Find My Friends widget on the Mac, 
clicking on a persons name will reveal a map with their current location.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6

> On 7 Mar 2019, at 4:24 pm, Severin Crisp  wrote:
> 
> I have High Sierra on a MacBook Air.  Find My Friends does not show when I go 
> to the little menu top right.  
> When I go to iCloud.com  it shows there.   F My F, and 
> all other items, when I try to open them, go off and try for  a bit and come 
> back with a message that the network is slow.  I am on wifi and everything 
> else using It woks fast ad fine.  
> What needs attending to?  
> Severin Crisp 
> 
> Assoc Prof Severin Crisp, FIP, FAIP
> Clarence Estate, 55 Hardie Rd,
> Albany, Western Australia, 6330
> (Home:  15 Thomas St, Mount Clarence,
> Albany, Western Australia, 6330)
> Ph 0484 624 741
> Email: sevcr...@westnet.com.au 
>   
> 
> 
> 
> 
> 
> 
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Re: Photos and Dropbox

2019-03-05 Thread Ronni Brown


> On 6 Mar 2019, at 7:42 am, Severin Crisp  wrote:
> 
> I am needing to save Photos libraries on Dropbox if possible.  Dropbox saves 
> them as a mess!  Is there a way?   Zip?   

Hi Severin,

A Photos Library needs to be on a locally mounted drive. 
If you want to save storage on your Mac, move the library to an external USB 
drive.
>

Keeping the library in Dropbox will damage it sooner or later…

If you store your Photos library in a location that's part of a cloud service 
(for example, Dropbox, Box, or Google Drive), your library might be damaged by 
the syncing process.
As a result, you could lose photos.
 
To prevent data loss, Apple doesn't recommend storing photo libraries on 
external storage devices like SD cards and USB flash drives, or drives that are 
shared on a network.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6
> Severin Crisp
> 
> Sent from Sev's iPad
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Re: Communicating with Apple

2019-02-21 Thread Ronni Brown
Hi Pat and Kevin,
Did you send it correctly as an attachment to Apple?
To report a suspicious email, forward the message to Apple with complete header 
information. To forward the email: In macOS Mail, select the email and choose 
‘Forward As Attachment’ from the Message menu at the top of your computer 
screen.
These email addresses are monitored by Apple, but you might not receive a reply 
to your report.
If you receive what you believe to be a phishing email that's designed to look 
like it’s from Apple, please send it to reportphish...@apple.com. 
To report spam or other suspicious emails that you receive in your iCloud.com, 
me.com, or mac.com Inbox, please send them to ab...@icloud.com.
https://support.apple.com/en-au/HT204759

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 21 Feb 2019, at 4:27 pm, kal...@iinet.net.au wrote:
> 
> I had the same message and forwarded it on to reportphysh...@apple.com.  I 
> have not heard anything back from Apple.
> 
> Kevin
> 
> 
>> On 21 Feb 2019, at 3:47 pm, Pat  wrote:
>> 
>> I received an email supposedly from Apple sending me a receipt for purchases 
>> at the iTunes store. I knew it wasn’t genuine so I asked for a call back 
>> from Apple Support. I explained the situation and the person told me to send 
>> the receipt to Apple and gave me the address of Report physh...@apple.com. 
>> So I tried that, but the email was instantly rejected by Mail. 
>> 
>> The Apple barricades are impenetrable. So I guess I could report that email 
>> to Scam Watch.
>> 
>> Pat (feeling rather grumpy)
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Re: Camera

2019-02-17 Thread Ronni Brown
Hi Bill,

Check here for compatibility in Mojave
https://www.nikonimgsupport.com/na/NSG_article?articleNo=42305=en_SG

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 18 Feb 2019, at 4:57 am, Juliet Kitson  wrote:
> 
> Thanks Susan tried all those the Nikon uses a different USB cable to the card 
> reader .
> Regards Bill
> 
>> On Sun, Feb 17, 2019 at 10:24 PM Susan Hastings  
>> wrote:
>> Hi Bill, have you tried using the same USB cord on a different port on your 
>> MacBook Air. And, failing that, using a different USB cord. Cheers, Susan.
>> 
>> Sent from my iPad
>> 
>> > On 17 Feb 2019, at 5:10 pm, Juliet Kitson  wrote:
>> > 
>> > Hello Guru's
>> > I have just tried to connect my Nikon D3200 to my Macbook air but it does 
>> > not  see it so I connected a card reader does not see this either.It used 
>> > to work a couple of software versions ago.
>> > Software Version 10.14.2 any clues.
>> > Regards Bill 
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Re: LAN

2019-02-17 Thread Ronni Brown
Hi Severin,

That is excellent news to hear! You will be happier and more connected now.
I’ve been very happy using TeamViewer for many years.

Kindest Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 17 Feb 2019, at 5:28 pm, Severin Crisp  wrote:
> 
> Ronni, it is absolutely brilliant.  After a trip home today to install Team 
> Viewer and get the ID and pw, on return here I was in and cross connected in 
> about 60secs!  
> Severin
> 
>> On 16 Feb 2019, at 17:45, Severin Crisp  wrote:
>> 
>> Thanks Ronni, It would be must useful to have.
>> Sev
>> 
>>> On 16 Feb 2019, at 17:01, Ronni Brown  wrote:
>>> 
>>> Hi Severin,
>>> 
>>> Have a look at Team Viewer 14 which is optimised for Mojave.
>>> 
>>> I’ve used Team Viewer over the years to connect to remote computers for 
>>> support and also to connect to one of my computers when I’ve been away from 
>>> my home office.
>>> 
>>> TeamViewer 14 - Optimised for Mojave
>>> 
>>> Free for Private Use.
>>> 
>>> <https://www.teamviewer.com/en/>
>>> 
>>> <https://dl.tvcdn.de/docs/en/v13/TeamViewer13-Manual-Remote-Control-en.pdf>
>>> 
>>> Connect to your home computer while you are away and work on documents, 
>>> check your
>>> e-mails or download images from your home computer and edit them.
>>> 
>>> <https://community.teamviewer.com/t5/Knowledge-Base/tkb-p/Knowledgebase>
>>> 
>>> How to control a Mac running macOS 10.14 Mojave
>>> 
>>> <https://community.teamviewer.com/t5/Knowledge-Base/How-to-control-a-Mac-running-macOS-10-14-Mojave/ta-p/44699>
>>> 
>>> <https://www.teamviewer.com/en/documents/>
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> 13-inch MacBook Air (April 2014)
>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>> 8GB 1600MHz LPDDR3 SDRAM
>>> 512GB PCIe-based Flash Storage
>>> 
>>> macOS High Sierra 10.13.6
>>> 
>>>> On 16 Feb 2019, at 3:39 pm, Severin Crisp  wrote:
>>>> 
>>>> I am resident at Clarence Estate with my home a short way away on Mount 
>>>> Clarence where my wife is.  
>>>> I am on a local wifi network here.  
>>>> Is it possible to set up an effective LAN with home iMac as I had 
>>>> previously with this MacBook Air  on the single home network?
>>>> I fear the answer is “….not possibles!!”
>>>> Severin Crisp
>>>> 
>>>> 
>>>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>>>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia 
>>>> ph (08) 9842 1950  Mob  0484 624 741   
>>>>  mail to: sevcr...@westnet.com.au
>>>> 
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Re: LAN

2019-02-16 Thread Ronni Brown
Hi Severin,

Have a look at Team Viewer 14 which is optimised for Mojave.

I’ve used Team Viewer over the years to connect to remote computers for support 
and also to connect to one of my computers when I’ve been away from my home 
office.

TeamViewer 14 - Optimised for Mojave

Free for Private Use.

>

>

Connect to your home computer while you are away and work on documents, check 
your
e-mails or download images from your home computer and edit them.

>

How to control a Mac running macOS 10.14 Mojave

>

>

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6

> On 16 Feb 2019, at 3:39 pm, Severin Crisp  wrote:
> 
> I am resident at Clarence Estate with my home a short way away on Mount 
> Clarence where my wife is.  
> I am on a local wifi network here.  
> Is it possible to set up an effective LAN with home iMac as I had previously 
> with this MacBook Air  on the single home network?
> I fear the answer is “….not possibles!!”
> Severin Crisp
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia 
> ph (08) 9842 1950  Mob  0484 624 741   
>  mail to: sevcr...@westnet.com.au 
> 
>   _
> 
> 


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Re: Time Machine Backup size

2019-02-09 Thread Ronni Brown
Hi Peter,

Unfortunately I’ll have to leave this post for someone else to help as I’m 
coping with a death in my family (My dear sister in Melbourne died this 
morning).
——
By default, Time Machine does not back up external drives, but you can change 
this.

You can ensure that external drives are backed up by following these steps:

Open the Time Machine system preference pane.
Click the Options button.
Select any drive in the exclusion list that you want to have Time Machine 
include.
Click the - (minus) button to remove it. (Repeat for additional drives.)
Click Save.
That’s all you have to do.

The exclusions list is confusing, because you might want to only include 
certain parts of an external drive. There’s no built-in way to make this 
happen. Say you wanted to back up a Movies folder on an external drive, but 
none of the five other top-level folders. You need to add each of those other 
top-level folders in the Exclude list by clicking the + sign and then selecting 
them one at a time.

https://www.macworld.com/article/3153995/macs/how-to-make-sure-time-machine-backs-up-external-drives.html

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 10 Feb 2019, at 2:40 pm, Peter Crisp  wrote:
> 
> Hi Ronnie, this is a good little app. It takes the app a little while to 
> retrieve the detail for each backup but eventually I was able to see what had 
> happened very clearly. The large backup had included the new library (~2GB) 
> and the old library as well (~400GB) plus a mobile synch back up as well. The 
> backup of the old library as I suspected was in there but is a complete waste 
> of space, there was nothing in it which changed (at least by me). 
> 
> Having now confirmed this, is there a way to delete this recent Photos 
> library backup and hence release the space?
> 
> I did note also that the TimeTracker only looks into the TC internal hard 
> disc backups and not the additional hard drives plugged into the TC USB port 
> for extra backup space. Is this a default setting and is there a way to look 
> into the other drives containing backups? 
> 
> Regards
> 
> 
> Pete
> 
>> On 10 Feb 2019, at 12:54 pm, Ronni Brown  wrote:
>> 
>> Hi Peter,
>> 
>> TimeTracker  0.6.2  - 04 Dec 2018
>> 
>> Version 0.6.2 released Dec 04, 2018
>> 
>> Version :
>> Add workaround for Mojave issue resulting in permissions errors when 
>> accessing the Time Machine preferences
>> Remove some erroneous captions on the toolbar buttons
>> Now notarized by Apple for Mojave
>> 
>> <https://www.macupdate.com/app/mac/36691/timetracker/version-history>
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS High Sierra 10.13.6
>> 
>> 
>>> On 10 Feb 2019, at 12:24 pm, Peter Crisp  wrote:
>>> 
>>> Hi Ronni, thanks for asking this one and sorry I wasn’t a little clearer. 
>>> The two Photos libraries are on a 1TB external drive attached to the MBP 
>>> USB port. The two libraries are the only two files on the external drive 
>>> (formatted OSX Extend Journaled). The TM Options panel is set to include 
>>> the external drive in the backup of Jo’s MBP.
>>> 
>>> The Time Machine Backup of Jo’s MBP is located on the Time Capsule (with 
>>> 3TB internal drive) - so not sharing location with the Photos library. 
>>> 
>>> For many years this has worked faultlessly with the single library on the 
>>> external drive, all I have done is created a new Photos library alongside 
>>> the existing Jo’s Photos library.
>>> 
>>> It’s a puzzle. I do remember many years ago you let the group know of an 
>>> app or program that allowed one to look into the contents of previous 
>>> backups. If you’re able to remind me of this program, I can look into it 
>>> directly and find out what the contents of that back up last night were.
>>> 
>>> Regards
>>> 
>>> 
>>> Pete
>>> 
>>>> On 10 Feb 2019, at 11:43 am, Ronni Brown  wrote:
>>>> 
>>>> Hello Peter,
>>>> 
>>>> I’m not sure if I understand your Time Machine Backup of these two Photos 
>>>> Library’s?
>>>> 
>>>> WARNING: If a Photos library is located on an external drive, don’t use 
>>>> Time Machine to store a backup on that external drive. 
>>>> The permissions for your Photos library may conflict with those for the 
>>>> Time Machine backup.
>>>> 
>

Re: Time Machine Backup size

2019-02-09 Thread Ronni Brown
Hi Peter,

TimeTracker  0.6.2  - 04 Dec 2018

Version 0.6.2 released Dec 04, 2018

Version :
Add workaround for Mojave issue resulting in permissions errors when accessing 
the Time Machine preferences
Remove some erroneous captions on the toolbar buttons
Now notarized by Apple for Mojave

<https://www.macupdate.com/app/mac/36691/timetracker/version-history 
<https://www.macupdate.com/app/mac/36691/timetracker/version-history>>

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6


> On 10 Feb 2019, at 12:24 pm, Peter Crisp  wrote:
> 
> Hi Ronni, thanks for asking this one and sorry I wasn’t a little clearer. The 
> two Photos libraries are on a 1TB external drive attached to the MBP USB 
> port. The two libraries are the only two files on the external drive 
> (formatted OSX Extend Journaled). The TM Options panel is set to include the 
> external drive in the backup of Jo’s MBP.
> 
> The Time Machine Backup of Jo’s MBP is located on the Time Capsule (with 3TB 
> internal drive) - so not sharing location with the Photos library. 
> 
> For many years this has worked faultlessly with the single library on the 
> external drive, all I have done is created a new Photos library alongside the 
> existing Jo’s Photos library.
> 
> It’s a puzzle. I do remember many years ago you let the group know of an app 
> or program that allowed one to look into the contents of previous backups. If 
> you’re able to remind me of this program, I can look into it directly and 
> find out what the contents of that back up last night were.
> 
> Regards
> 
> 
> Pete
> 
> On 10 Feb 2019, at 11:43 am, Ronni Brown  <mailto:ro...@mac.com>> wrote:
> 
>> Hello Peter,
>> 
>> I’m not sure if I understand your Time Machine Backup of these two Photos 
>> Library’s?
>> 
>> WARNING: If a Photos library is located on an external drive, don’t use Time 
>> Machine to store a backup on that external drive. 
>> The permissions for your Photos library may conflict with those for the Time 
>> Machine backup.
>> 
>> <https://support.apple.com/en-au/guide/photos/back-up-the-photos-library-pht6d60d10f/mac
>>  
>> <https://support.apple.com/en-au/guide/photos/back-up-the-photos-library-pht6d60d10f/mac>>
>> 
>> <https://support.apple.com/en-au/HT201517 
>> <https://support.apple.com/en-au/HT201517>>
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS High Sierra 10.13.6
>> 
>>> On 10 Feb 2019, at 10:47 am, Peter Crisp >> <mailto:petercr...@westnet.com.au>> wrote:
>>> 
>>> HI, during Saturday i was consolidating the photos back up for my mother in 
>>> law (she has no computer) using my wife’s MacBook Pro. My wife has her 
>>> Photos library on an exclusive Photos only external 1TB drive. So I created 
>>> a second library “Carol” on the external drive to import photos for my 
>>> mother in law alongside the existing System library (420GB) for Jo. This 
>>> import all went very successfully but the next time a TM backup came 
>>> around, as expected it recognised the new library (~4GB) but the backup was 
>>> ~460GB in size. Given that the original library was unchanged and nothing 
>>> in particular was changed on the main SSD, why would TM decide the entire 
>>> external drive plus other material it seems, needed backing up again. I 
>>> connected it to the Ethernet to speed this process which finished during 
>>> the night but I am puzzled why TM decided to apparently update such a large 
>>> quantity of data. My TC 3TB drive is now down to 1.2TB remaining which is 
>>> still plenty, but has copped 455GB it didn’t need to and reduced my balance 
>>> unnecessarily. 
>>> 
>>> Any clues why this would happen and how can I undo this other than blowing 
>>> away the whole backup file and redoing a full new backup?
>>> 
>>> Regards
>>> 
>>> 
>>> Pete
>> 
>> 
>> 


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Re: Time Machine Backup size

2019-02-09 Thread Ronni Brown
Hello Peter,

I’m not sure if I understand your Time Machine Backup of these two Photos 
Library’s?

WARNING: If a Photos library is located on an external drive, don’t use Time 
Machine to store a backup on that external drive. 
The permissions for your Photos library may conflict with those for the Time 
Machine backup.

>

>

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6

> On 10 Feb 2019, at 10:47 am, Peter Crisp  wrote:
> 
> HI, during Saturday i was consolidating the photos back up for my mother in 
> law (she has no computer) using my wife’s MacBook Pro. My wife has her Photos 
> library on an exclusive Photos only external 1TB drive. So I created a second 
> library “Carol” on the external drive to import photos for my mother in law 
> alongside the existing System library (420GB) for Jo. This import all went 
> very successfully but the next time a TM backup came around, as expected it 
> recognised the new library (~4GB) but the backup was ~460GB in size. Given 
> that the original library was unchanged and nothing in particular was changed 
> on the main SSD, why would TM decide the entire external drive plus other 
> material it seems, needed backing up again. I connected it to the Ethernet to 
> speed this process which finished during the night but I am puzzled why TM 
> decided to apparently update such a large quantity of data. My TC 3TB drive 
> is now down to 1.2TB remaining which is still plenty, but has copped 455GB it 
> didn’t need to and reduced my balance unnecessarily. 
> 
> Any clues why this would happen and how can I undo this other than blowing 
> away the whole backup file and redoing a full new backup?
> 
> Regards
> 
> 
> Pete


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Re: Monitorfor Macmini

2019-02-05 Thread Ronni Brown
Good John,
MacWorx in Joondalup is excellent their advice can be relied on!

Ronni
 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 6 Feb 2019, at 11:32 am, John Thompson  wrote:
> 
> Hi Ronn,
> 
> Thanks for that, I will forward the info on but in the meantime, my daughter 
> is planning on paying a visit to MacWorx in Joondalup so she will get their 
> advice on the matter also.
> 
> Apparently, it is the Graphics card in her iMac and that item is no longer 
> available.
> 
> Regards
> 
> John
> 
> 
> 
>> On 6 Feb 2019, at 11:10 am, Ronni Brown  wrote:
>> 
>> Hi John,
>> 
>> I don’t mind you forwarding the information to your daughter, but please 
>> make sure she seeks professional advice as to the feasibility of using a 
>> Windows laptop as a Monitor for the Mac Mini. There might be too much lag in 
>> the screen refreshing etc to be a viable option.
>> 
>> Kind regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 6 Feb 2019, at 10:58 am, John Thompson  wrote:
>>> 
>>> Hi Ronni,
>>> 
>>> Many thanks for that info.  I will, with your permission of course, forward 
>>> it on to my youngest daughter.  Her 2007 27” iMac died recently - the 
>>> problem was in the Monitor and apparently, replacement parts are not 
>>> available - don’t know the exact cirumstances.  Due to serious health 
>>> situations in her family she is not in a position to puchase a new full 
>>> computer (of the Apple kind) but will have to buy a cheap Windoze laptop 
>>> for work purposes.  She would like to purchase a MacMini and be able to use 
>>> the laptop as a monitor.
>>> 
>>> Please let me know if there is a problem with forwarding this information.
>>> 
>>> Regards
>>> 
>>> John T
>>> 
>>> 
>>>> On 6 Feb 2019, at 10:36 am, Ronni Brown  wrote:
>>>> 
>>>> Hello John,
>>>> 
>>>> I’m not sure if this is still applicable, Daniel, Peter H or others will 
>>>> be able to confirm.
>>>> I prefer to use a separate monitor.
>>>> 
>>>> It’s a Yes and No situation.
>>>> /Begin Quote:
>>>> “The vast majority of Windows laptops have a graphics OUT port, but no 
>>>> graphics in port, so you can't just connect up your Mac Mini to the 
>>>> graphics port on the back of your laptop.
>>>> 
>>>> However, you can run remote control software on your Mac that displays 
>>>> your Mac output on the screen of another computer (and, for that matter, 
>>>> allows the remote computers keyboard and mouse to be used.) The fact that 
>>>> the remote computer could use its keyboard and mouse doesn't stop the 
>>>> devices actually plugged into your Mac Mini from working, so you could 
>>>> quite happily control the Mac with its own devices, but let the screen 
>>>> display over the network onto your Windows laptop.
>>>> 
>>>> There are some caveats, the solution I'm describing works well for office 
>>>> applications, and stuff where the screen doesn't update that quickly. 
>>>> Don't even consider using it for games - you need a direct connection from 
>>>> the Mac Mini to a real monitor for those.”
>>>> /End Quote:
>>>> 
>>>> Kind Regards,
>>>> Ronni
>>>> 
>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>> 
>>>> 
>>>>> On 6 Feb 2019, at 9:55 am, John Thompson  wrote:
>>>>> 
>>>>> Just a quick question to the group.
>>>>> 
>>>>> Is it possible to use a laptop, any laptop not just Apple, as a monitor 
>>>>> for a MacMini?
>>>>> 
>>>>> Regards
>>>>> 
>>>>> John Thompson
>> 
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Re: Monitorfor Macmini

2019-02-05 Thread Ronni Brown
Hi John,

I don’t mind you forwarding the information to your daughter, but please make 
sure she seeks professional advice as to the feasibility of using a Windows 
laptop as a Monitor for the Mac Mini. There might be too much lag in the screen 
refreshing etc to be a viable option.

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 6 Feb 2019, at 10:58 am, John Thompson  wrote:
> 
> Hi Ronni,
> 
> Many thanks for that info.  I will, with your permission of course, forward 
> it on to my youngest daughter.  Her 2007 27” iMac died recently - the problem 
> was in the Monitor and apparently, replacement parts are not available - 
> don’t know the exact cirumstances.  Due to serious health situations in her 
> family she is not in a position to puchase a new full computer (of the Apple 
> kind) but will have to buy a cheap Windoze laptop for work purposes.  She 
> would like to purchase a MacMini and be able to use the laptop as a monitor.
> 
> Please let me know if there is a problem with forwarding this information.
> 
> Regards
> 
> John T
> 
> 
>> On 6 Feb 2019, at 10:36 am, Ronni Brown  wrote:
>> 
>> Hello John,
>> 
>> I’m not sure if this is still applicable, Daniel, Peter H or others will be 
>> able to confirm.
>> I prefer to use a separate monitor.
>> 
>> It’s a Yes and No situation.
>> /Begin Quote:
>> “The vast majority of Windows laptops have a graphics OUT port, but no 
>> graphics in port, so you can't just connect up your Mac Mini to the graphics 
>> port on the back of your laptop.
>> 
>> However, you can run remote control software on your Mac that displays your 
>> Mac output on the screen of another computer (and, for that matter, allows 
>> the remote computers keyboard and mouse to be used.) The fact that the 
>> remote computer could use its keyboard and mouse doesn't stop the devices 
>> actually plugged into your Mac Mini from working, so you could quite happily 
>> control the Mac with its own devices, but let the screen display over the 
>> network onto your Windows laptop.
>> 
>> There are some caveats, the solution I'm describing works well for office 
>> applications, and stuff where the screen doesn't update that quickly. Don't 
>> even consider using it for games - you need a direct connection from the Mac 
>> Mini to a real monitor for those.”
>> /End Quote:
>> 
>> Kind Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 6 Feb 2019, at 9:55 am, John Thompson  wrote:
>>> 
>>> Just a quick question to the group.
>>> 
>>> Is it possible to use a laptop, any laptop not just Apple, as a monitor for 
>>> a MacMini?
>>> 
>>> Regards
>>> 
>>> John Thompson

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Re: Monitorfor Macmini

2019-02-05 Thread Ronni Brown
Hello John,

I’m not sure if this is still applicable, Daniel, Peter H or others will be 
able to confirm.
I prefer to use a separate monitor.

It’s a Yes and No situation.
/Begin Quote:
“The vast majority of Windows laptops have a graphics OUT port, but no graphics 
in port, so you can't just connect up your Mac Mini to the graphics port on the 
back of your laptop.

However, you can run remote control software on your Mac that displays your Mac 
output on the screen of another computer (and, for that matter, allows the 
remote computers keyboard and mouse to be used.) The fact that the remote 
computer could use its keyboard and mouse doesn't stop the devices actually 
plugged into your Mac Mini from working, so you could quite happily control the 
Mac with its own devices, but let the screen display over the network onto your 
Windows laptop.

There are some caveats, the solution I'm describing works well for office 
applications, and stuff where the screen doesn't update that quickly. Don't 
even consider using it for games - you need a direct connection from the Mac 
Mini to a real monitor for those.”
/End Quote:

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 6 Feb 2019, at 9:55 am, John Thompson  wrote:
> 
> Just a quick question to the group.
> 
> Is it possible to use a laptop, any laptop not just Apple, as a monitor for a 
> MacMini?
> 
> Regards
> 
> John Thompson
> 
> 
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> Guidelines - 
> Settings & Unsubscribe - 
> 

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Re: Ipod

2019-02-05 Thread Ronni Brown
Hello Juliet,

The 4 with a cloud & arrow pointing down:
It means the song was previously purchased from the iTunes store and is 
available for redownload. 
 It hasn't yet been downloaded so it won’t play until they are downloaded.

The 2 with the letter E
The red 'E' means that it contains explicit content - you can prevent/allow 
buying explicit songs via Settings > General > Restrictions > Music & Podcasts 
> Explicit 'on' (allow) and 'off' (prevent).

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 5 Feb 2019, at 4:06 pm, Juliet Kitson  wrote:
> 
> Helo All
> I just purchased an album from iTunes synced to iPod of the 13 songs 7 synced 
> but of the remaining 6, 2 had a black box with the letter E the other 4 had a 
> cloud with an arrow pointing down, can anyone give me a clue.
> Regards Juliet
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Re: Internet

2019-01-28 Thread Ronni Brown
Hello again Severin,

Just had another thought. Apple keeps its iOS (and OSX) versions under tight 
control.  You are only given the option of the highest available iOS version 
compatible with the device you have, so you'll only get 9.3.5 if you have a 
pretty old iPad mini.

If you can't see the update on your iPad mini, you can update manually using 
iTunes.
If you can’t update wirelessly on your iOS device, you can update manually 
using iTunes on a computer that you trust.

Update your device using iTunes

https://support.apple.com/en-au/HT204204

Cheers,

Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 28 Jan 2019, at 6:31 pm, Ronni Brown  wrote:
> 
> Hi Severin,
> 
> Robin we have already ascertained that Severin’s iPad mini is NOT a iPad mini 
> 2 by it’s model number
> MD545X/A
> Severin if you click on the model number MD545X/A it should change and show 
> Model number.
> Settings > General > About - Model
> 
> You have down a ‘hard restart’ of your iPad mini?
> Hold down the Home button (the one on the front of the iPhone or iPad) as 
> well as the power button. Keep both buttons held until the Apple logo 
> appears. Let go of the buttons and wait while your device complete its start 
> sequence.
> 
> Is the iPad connecting by Wi-Fi or Cellular?
> 
> Check Settings > General > Data & Time and verify that ‘Set Automatically is 
> on’. If not toggle it on.
> If it is on, toggle it off, wait a few seconds and toggle it on.
> 
> Are the websites you have trouble with ones you need to login?
> 
> Do you have any restrictions set? 
> Settings > General > Restrictions … Turn off all restrictions by entering 
> your restrictions passcode.
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13.6
> 
> 
> 
>> On 26 Jan 2019, at 8:34 am, Robin Belford  wrote:
>> 
>> Hmmm,
>> Are you sure you have an iPad mini 2?
>> To confirm this check the Model number on the back. It will be either A1489, 
>> A1490 or A1491
>> All these models are capable of updating to iOS 12.x
>> If the model number is either A1454 or A1455 it is the first mini and it can 
>> go to iOS 9.3.5
>> 
>> Either way an iOS update should be your first focus.
>> 
>> robin
>> 
>> 
>>> On 26 Jan 2019, at 8:18 am, Severin Crisp  wrote:
>>> 
>>> Software update says 8.5 is it.  
>>> 
>>> Sent from Sev's iPhone
>>> 
>>>> On 25 Jan 2019, at 17:39, Ronni Brown  wrote:
>>>> 
>>>> Hello again Severin,
>>>> 
>>>> Is there a reason why you haven’t updated from iOS 8.5?
>>>> Devices as far back as the iPhone 5S, the iPad Air, and the iPad mini 2 
>>>> can update to iOS 12 
>>>> https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/
>>>> 
>>>> Kind regards,
>>>> Ronni
>>>> 
>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>> 
>>>> 
>>>>> On 25 Jan 2019, at 6:20 am, Ronni Brown  wrote:
>>>>> 
>>>>> Hello Severin,
>>>>> 
>>>>> I guess you tried a complete shutdown and restart of your iPad2 mini.
>>>>> 
>>>>> Try: Reset Network Settings
>>>>> Settings > General > Reset > Reset Network Settings. 
>>>>> This will not erase any apps or media but will erase Wi-Fi passwords.
>>>>> 
>>>>> Kind regards,
>>>>> Ronni
>>>>> 
>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>> 
>>>>> 
>>>>>> On 24 Jan 2019, at 9:37 pm, Severin Crisp  
>>>>>> wrote:
>>>>>> 
>>>>>> I am using an ageing iPad2 mini with iOS 8.5
>>>>>> With several sites I open the app and then get a " not connected to the 
>>>>>> Internet" message which patently is not true.  
>>>>>> Is this an age phenomenon and is there a workaround?  
>>>>>> Severin Crisp
>>>>>> 
>>>>>> Sent from Sev's iPad
> 
> 
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Re: Internet

2019-01-28 Thread Ronni Brown
Hi Severin,

Robin we have already ascertained that Severin’s iPad mini is NOT a iPad mini 2 
by it’s model number
MD545X/A
Severin if you click on the model number MD545X/A it should change and show 
Model number.
Settings > General > About - Model

You have down a ‘hard restart’ of your iPad mini?
Hold down the Home button (the one on the front of the iPhone or iPad) as well 
as the power button. Keep both buttons held until the Apple logo appears. Let 
go of the buttons and wait while your device complete its start sequence.

Is the iPad connecting by Wi-Fi or Cellular?

Check Settings > General > Data & Time and verify that ‘Set Automatically is 
on’. If not toggle it on.
If it is on, toggle it off, wait a few seconds and toggle it on.

Are the websites you have trouble with ones you need to login?

Do you have any restrictions set? 
Settings > General > Restrictions … Turn off all restrictions by entering your 
restrictions passcode.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6



> On 26 Jan 2019, at 8:34 am, Robin Belford  wrote:
> 
> Hmmm,
> Are you sure you have an iPad mini 2?
> To confirm this check the Model number on the back. It will be either A1489, 
> A1490 or A1491
> All these models are capable of updating to iOS 12.x
> If the model number is either A1454 or A1455 it is the first mini and it can 
> go to iOS 9.3.5
> 
> Either way an iOS update should be your first focus.
> 
> robin
> 
> 
>> On 26 Jan 2019, at 8:18 am, Severin Crisp > <mailto:sevcr...@westnet.com.au>> wrote:
>> 
>> Software update says 8.5 is it.  
>> 
>> Sent from Sev's iPhone
>> 
>> On 25 Jan 2019, at 17:39, Ronni Brown mailto:ro...@mac.com>> 
>> wrote:
>> 
>>> Hello again Severin,
>>> 
>>> Is there a reason why you haven’t updated from iOS 8.5?
>>> Devices as far back as the iPhone 5S, the iPad Air, and the iPad mini 2 can 
>>> update to iOS 12 
>>> https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/ 
>>> <https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/>
>>> 
>>> Kind regards,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>> On 25 Jan 2019, at 6:20 am, Ronni Brown >> <mailto:ro...@mac.com>> wrote:
>>> 
>>>> Hello Severin,
>>>> 
>>>> I guess you tried a complete shutdown and restart of your iPad2 mini.
>>>> 
>>>> Try: Reset Network Settings
>>>> Settings > General > Reset > Reset Network Settings. 
>>>> This will not erase any apps or media but will erase Wi-Fi passwords.
>>>> 
>>>> Kind regards,
>>>> Ronni
>>>> 
>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>> 
>>>> 
>>>>> On 24 Jan 2019, at 9:37 pm, Severin Crisp >>>> <mailto:sevcr...@westnet.com.au>> wrote:
>>>>> 
>>>>> I am using an ageing iPad2 mini with iOS 8.5
>>>>> With several sites I open the app and then get a " not connected to the 
>>>>> Internet" message which patently is not true.  
>>>>> Is this an age phenomenon and is there a workaround?  
>>>>> Severin Crisp
>>>>> 
>>>>> Sent from Sev's iPad


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Re: Strange behaviour of my macbook

2019-01-25 Thread Ronni Brown

> On 25 Jan 2019, at 10:25 am, Rosemary Spark  wrote:
> 
> Hi there,
> I've paid my dues for 2019 today...better late than never!
> 
> For some time my macbook has been behaving weirdly. All of these behaviours 
> together...or one at a time!
> 
> 1) it shuts down for no reason
> 2) it asks to sign into icloud (when already signed in) Then sends messages 
> to my iphone and ipad saying a new device has been connected
> 3) it comes up with a series of boxes saying xxx has to connect to login 
> keychain. I have to enter my login password into these over and over again.
> 
> MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports) Mojave 10.14.2
> 
> Cheers
> Rosemary
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 ‭8 6397 6822‬
> Mobile: 0414268043

Hello Rosemary,

What troubleshooting have you tried so far?
Have you done a SMC & PRAM reset? 
Does it happen in Safe Mode?
Does Apple Diagnostic find anything?
Have you run EtreCheckPro.app? You have had Adware before… and you run some 
third party software.
https://etrecheck.com/maspro 
EtreCheckPro 


Follow these instructions for resetting the PRAM/NVRAM:
Reset NVRAM or PRAM on your Mac - Apple Support 

Follow these instructions for resetting the SMC:
How to reset the System Management Controller (SMC) on your Mac - Apple Support 

*Note* For the SMC, follow the instructions under "How to reset the SMC on Mac 
notebooks", and the sub-section "If the battery is non removable"
--
Using Apple Diagnostics:

Step 1. Shut Down Completely
To begin, you’ll need to make sure your Mac is fully turned off—not simply 
asleep. Turn your computer off completely by clicking the Apple icon in the top 
left of your screen and selecting the Shut Down option.

Step 2. Boot Into Apple Diagnostics
To access Apple Diagnostics, press the power button to boot your Mac and then 
immediately press and hold the D key on your keyboard.
Tip: If you have moved your Recovery Partition to an external drive, make sure 
it is connected before you follow the steps.
Connect to the Internet to allow Apple Diagnostics to offer suggestions.

Step 3. Wait for Testing to Complete
Unlike AHT, Apple Diagnostics does not offer any options—there’s only one 
version of the test and it takes about five minutes to complete.

Step 4. Interpret the Results
Unlike the hideous codes offered by AHT, Apple Diagnostics attempts to make the 
information more useful to normal users.

Once your test has completed, you’ll either see a simple No issues found 
message, or you’ll see a screen with the problems listed. Each problem is 
described in simple terms like 
There may be an issue with the onboard memory, and alongside the message you’ll 
see a code that you can give to Apple Support that will help them identify the 
issue.

Important: Don’t forget to make a note of these error codes before proceeding 
any further!

To help you handle the issue, Apple Diagnostics can take you into Recovery Mode 
if you click Get started; this will restart your computer and bring up Safari 
to direct you to the appropriate Support options.


Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6

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Re: Internet

2019-01-25 Thread Ronni Brown
Hi Severin,
That is the iPad mini not iPad mini 2 - support ended September 12, 2016.

The resetting the Network settings should have helped sort the internet problem 
I would have thought.
Settings > General > Reset > Reset Network Settings. 

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 26 Jan 2019, at 10:37 am, Severin Crisp  wrote:
> 
> Got it wrong!   MD545X/A
> 
> Sent from Sev's iPad
> 
>> On 26 Jan 2019, at 9:11 AM, Severin Crisp  wrote:
>> 
>> MG4F2X/A
>> 
>> Sent from Sev's iPhone
>> 
>>> On 26 Jan 2019, at 08:30, Peter Crisp  wrote:
>>> 
>>> 
>>> Hi Dad, can you confirm the exact model code for the iPad? Maybe it’s an 
>>> iPad Mini original first series?
>>> 
>>> Settings>General>About>Model
>>> 
>>> Regards
>>> 
>>> 
>>> Pete
>>> 
>>>> On 26 Jan 2019, at 8:18 am, Severin Crisp  wrote:
>>>> 
>>>> Software update says 8.5 is it.  
>>>> 
>>>> Sent from Sev's iPhone
>>>> 
>>>>> On 25 Jan 2019, at 17:39, Ronni Brown  wrote:
>>>>> 
>>>>> Hello again Severin,
>>>>> 
>>>>> Is there a reason why you haven’t updated from iOS 8.5?
>>>>> Devices as far back as the iPhone 5S, the iPad Air, and the iPad mini 2 
>>>>> can update to iOS 12 
>>>>> https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/
>>>>> 
>>>>> Kind regards,
>>>>> Ronni
>>>>> 
>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>> 
>>>>> 
>>>>>> On 25 Jan 2019, at 6:20 am, Ronni Brown  wrote:
>>>>>> 
>>>>>> Hello Severin,
>>>>>> 
>>>>>> I guess you tried a complete shutdown and restart of your iPad2 mini.
>>>>>> 
>>>>>> Try: Reset Network Settings
>>>>>> Settings > General > Reset > Reset Network Settings. 
>>>>>> This will not erase any apps or media but will erase Wi-Fi passwords.
>>>>>> 
>>>>>> Kind regards,
>>>>>> Ronni
>>>>>> 
>>>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>>>> 
>>>>>> 
>>>>>>> On 24 Jan 2019, at 9:37 pm, Severin Crisp  
>>>>>>> wrote:
>>>>>>> 
>>>>>>> I am using an ageing iPad2 mini with iOS 8.5
>>>>>>> With several sites I open the app and then get a " not connected to the 
>>>>>>> Internet" message which patently is not true.  
>>>>>>> Is this an age phenomenon and is there a workaround?  
>>>>>>> Severin Crisp
>>>>>>> 
>>>>>>> Sent from Sev's iPad
>>>>>>> -- The WA Macintosh User Group Mailing List --
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>>>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>>>>>> Settings & Unsubscribe - 
>>>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>>>>> 
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>>>> -- The WA Macintosh User Group Mailing List --
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Re: Internet

2019-01-25 Thread Ronni Brown
Hello again Severin,

Is there a reason why you haven’t updated from iOS 8.5?
Devices as far back as the iPhone 5S, the iPad Air, and the iPad mini 2 can 
update to iOS 12 
https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 25 Jan 2019, at 6:20 am, Ronni Brown  wrote:
> 
> Hello Severin,
> 
> I guess you tried a complete shutdown and restart of your iPad2 mini.
> 
> Try: Reset Network Settings
> Settings > General > Reset > Reset Network Settings. 
> This will not erase any apps or media but will erase Wi-Fi passwords.
> 
> Kind regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 24 Jan 2019, at 9:37 pm, Severin Crisp  wrote:
>> 
>> I am using an ageing iPad2 mini with iOS 8.5
>> With several sites I open the app and then get a " not connected to the 
>> Internet" message which patently is not true.  
>> Is this an age phenomenon and is there a workaround?  
>> Severin Crisp
>> 
>> Sent from Sev's iPad
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Re: Internet

2019-01-24 Thread Ronni Brown
Hello Severin,

I guess you tried a complete shutdown and restart of your iPad2 mini.

Try: Reset Network Settings
Settings > General > Reset > Reset Network Settings. 
This will not erase any apps or media but will erase Wi-Fi passwords.

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 24 Jan 2019, at 9:37 pm, Severin Crisp  wrote:
> 
> I am using an ageing iPad2 mini with iOS 8.5
> With several sites I open the app and then get a " not connected to the 
> Internet" message which patently is not true.  
> Is this an age phenomenon and is there a workaround?  
> Severin Crisp
> 
> Sent from Sev's iPad
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Re: Battery care - Macbook Air

2019-01-24 Thread Ronni Brown
Hi Stephen,

Graham’s post which I replied to was regarding his MacBook Air’s battery not an 
iPhones battery!

You can believe the Apple Store if you wish, that’s your choice, but I’ll stick 
with my original post on how to charge lithium-ion batteries on my iPhone.

“According to Battery University, the lithium-ion battery in your smartphone 
will last longest if you keep it 65% to 75% charged at all times.

Clearly, it’s impractical to always keep your phone charge between those levels 
– but at least you know what’s ideal.

If you can’t do that, shoot for keeping its charge level between 45% and 75%.
Charging to 100%, or overnight? Fully discharging before plugging in? These 
common practices can shorten the usable life of your battery, according to 
Cadex, a company that offers devices that test smartphone batteries, among 
others.

Cadex offers a lot of information on its Battery University website, including 
about lithium-ion batteries – the type that powers smartphones.”

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 24 Jan 2019, at 2:43 pm, Stephen Chape  wrote:
> 
> Hi folks.
> Took my grand daughter to the Apple Store in Perth a couple of weeks ago to 
> get new battery in her iPhone 6.
> They tested it and said it did not need a new battery.
> 
> But they did say that she was charging it too frequently.
> We were told to let it get as low as possible then charge up to 100%.
> They said the more often it is charged, the faster the battery will wear out.
> So do not keep giving it “top ups”.
> 
>> On 22 Jan 2019, at 5:39 pm, Graham Rabe  wrote:
>> 
>> Hello WAMUGers,
>> 
>> What is best practice when it comes to charging Apple laptops? When at home, 
>> should I just leave the charger plugged in all the time or would that not be 
>> a good idea? I remember Ronni’s tips about charging the phones (keep level 
>> between 40% and 80% - and regular charges to that end better than getting 
>> too low and then ramping up to 100%). For example - is leaving the charger 
>> plugged in on the laptop for 3 or 4 days a no-no?
>> 
>> Cheers,
>> 
>> Graham 
>> 
>> Macbook Air 2017
>> Mojave 10.14.2
>> 
>> 
>> 
>> 
>> Graham Rabe | Barrister & Solicitor | Commercial Litigation Consultant & 
>> Mediator
>> Suite 94, 50 St Georges  Terrace, Perth WA 6000
>> M: +61 417 949 825 
>> E: gra...@rabe.com.au
>> Web: www.rabe.com.au
>>  
>> This email and any attachments may be confidential and subject to copyright 
>> or legal professional privilege. If you received this email in error, please 
>> inform the sender immediately, delete it and do not use, copy or disclose 
>> it. 
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Re: Hotspotting.

2019-01-22 Thread Ronni Brown
Hi Tony,

You originally said the “Entertainment Box (purchased from the UK, and is 
supposed to be Mac friendly) that I am having trouble with.”
Well it’s not really Apple Mac friendly if it’s Android...?

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 22 Jan 2019, at 9:53 am, Anthony (Tony) Francis  
> wrote:
> 
> Good Morning fellow Wamugger’s
> 
> FYI
> 
> I now have the answer to my question in regards to my not being able to use 
> my iPhone for Hotspotting with my Entertainment Box. Because the 
> Entertainment Box is ANDROID friendly and will recognise the Samsung phone, 
> the iPhone being ISO friendly isn’t recognised by the Entertainment Box.
> 
> Thanks Guy’s
> 
> Kind Regards
> 
> Tony
> 
> Boddington.

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Re: Battery care - Macbook Air

2019-01-22 Thread Ronni Brown
Hello Graham,
Probably best for you first to have a read at Apple Support:

About Mac notebook batteries
Learn how to optimize the life of the battery in your Mac notebook, fix battery 
issues, and get service.

Understanding batteries in Mac notebooks
MacBook, MacBook Air, and MacBook Pro computers come with lithium polymer 
batteries to provide maximum battery life in a compact space. To understand 
battery technology and battery life, it's good to know common battery 
terminology:
Cycle count: Batteries are expected to function for a certain number of cycles. 
This number represents the sum of total and partial discharge cycles throughout 
the life of the battery. You can see the cycle count limit for your computer by 
reviewing Determining battery cycle count for Mac notebooks.
Full charge capacity: Measured in mAH (milliampere-hours), this refers to the 
amount of power the battery is capable of containing, less the energy required 
to shut down the device. This number lowers as the battery becomes depleted 
with usage and age.
Remaining charge capacity: This number represents the current amount of power 
left in the battery as measured in mAh (milliampere-hours). Using the computer 
when not connected to AC power will cause this number to lower as power is 
depleted from the battery.
Consumed / depleted: Consumable parts are those that deplete over time as their 
internal components are used. Batteries, due to their chemical components, are 
considered consumables, and over time they lose their ability to hold a charge. 
If the cycle count on a battery exceeds its expected limit, the battery is 
considered consumed.
Defective: Batteries are considered defective when they stop working due to a 
defect in materials or workmanship, or due to a manufacturing defect. Defective 
batteries are covered under Apple's one-year limited warranty and 
extended-service contracts.
Load: The amount of activity being performed by a task or tasks. Certain 
power-intensive processes place a heavier load on the battery and result in a 
much-reduced runtime per charge.
https://support.apple.com/en-au/HT204054#bright

To summarize the key points:
When you run your MacBook Air plugged into external power and it's charged to 
100%, you're not using the battery at all – you're simply running from external 
power.
You cannot overcharge your MacBook Air battery. The charging circuit cuts off 
when it hits 100%, at which point it runs from external power.
The life of a rechargeable battery is measured in cycles. One full discharge 
and recharge is a single "cycle." Discharging to 50% and recharging is 1/2 of a 
cycle, and so forth. 
If you don't discharge your MacBook at all, you're basically using zero cycles, 
which will obviously extend your rechargeable battery life when you do need it.
The only caveat is that you do need to do one complete discharge/recharge cycle 
about once per month to "exercise" the battery. If you leave your MacBook 
plugged in all the time, it's pretty much the same as leaving it OFF all the 
time, since the battery doesn't get used at all. 
This "one complete cycle per month" can be cumulative -- it doesn't have to be 
a time when you drain it zero and recharge it. Draining it to 80% five times 
per month, or 90% ten times per month would still count as a single cycle. 
In summary, you don't need to sweat too much about battery life. Leaving your 
MacBook Air plugged in most of the time will not hurt your battery life, as 
long as you're not leaving it plugged in ALL the time. 
Work from your couch :)) for a few hours without plugging in a couple of times 
per month and that's really all you need to worry about.

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 22 Jan 2019, at 5:39 pm, Graham Rabe  wrote:
> 
> Hello WAMUGers,
> 
> What is best practice when it comes to charging Apple laptops? When at home, 
> should I just leave the charger plugged in all the time or would that not be 
> a good idea? I remember Ronni’s tips about charging the phones (keep level 
> between 40% and 80% - and regular charges to that end better than getting too 
> low and then ramping up to 100%). For example - is leaving the charger 
> plugged in on the laptop for 3 or 4 days a no-no?
> 
> Cheers,
> 
> Graham 
> 
> Macbook Air 2017
> Mojave 10.14.2
> 
> 
> 
> 
> Graham Rabe | Barrister & Solicitor | Commercial Litigation Consultant & 
> Mediator
> Suite 94, 50 St Georges  Terrace, Perth WA 6000
> M: +61 417 949 825 
> E: gra...@rabe.com.au
> Web: www.rabe.com.au
>  
> This email and any attachments may be confidential and subject to copyright 
> or legal professional privilege. If you received this email in error, please 
> inform the sender immediately, delete it and do not use, copy or disclose it. 
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Re: Pages in iOS

2019-01-20 Thread Ronni Brown
Hello Severin,

Unfortunately I can’t be of much help as I’ve never used Pages on iPad.
Others who do use Pages on iPad should be able to help you more.
But as a starter you might find Apple’s “Pages help for iPad” of some help.
About word processing and page layout documents:

https://help.apple.com/pages/ipad/4.3/#/tan6129a1862

https://help.apple.com/pages/ipad/4.3/

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 20 Jan 2019, at 5:52 pm, Severin Crisp  wrote:
> 
> I have copied and pasted a large block of text and it now seems to behave as 
> if it is a single block or graphic. How do I make it just text?  
> Severin Crisp
> 
> Sent from Sev's iPad
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Re: MacBook will not start after Mojave Upgrade ?

2019-01-19 Thread Ronni Brown
Hi Stephen,
How to upgrade to macOS Mojave

Check compatibility

You can upgrade to macOS Mojave from OS X Mountain Lion or later on any of the 
following Mac models. Your Mac also needs at least 2GB of memory and 12.5GB of 
available storage space, or up to 18.5GB of storage space when upgrading from 
OS X Yosemite or earlier.

MacBook introduced in early 2015 or later
MacBook Air introduced in mid 2012 or later
MacBook Pro introduced in mid 2012 or later
Mac mini introduced in late 2012 or later
iMac introduced in late 2012 or later
iMac Pro (all models)
Mac Pro introduced in late 2013, plus mid-2010 or mid-2012 models with a 
recommended Metal-capable graphics card.

https://support.apple.com/en-au/HT201475


Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 20 Jan 2019, at 2:25 pm, Stephen Chape  wrote:
> 
> Hi Ronni.
> I heard from her early this morning that it appeared to be still installing 
> Mojave.
> I have just texted her to ask where it is at now.
> And the age of her MacBook ?
> I understood it had to be late 2012 or newer, but perhaps that is for 
> desktops.
> 
> 
> 
>> On 19 Jan 2019, at 10:04 pm, Ronni Brown  wrote:
>> 
>> Hello Stephen,
>> Is she sure her MacBook can be upgraded to Mojave?
>> MacBook (Early 2015 or newer)
>> How much space did she have prior to installing Mojave?
>> How far did the installation get to, did she receive an error message?
>> The MacBook is connected to Power?
>> She could try: Boot into Recovery Mode:
>> 
>> Turn off the MacBook
>> Turn it on and hold Command-R until you hear the startup chime or see the 
>> Apple logo.
>> Click Disk Utility when the macOS Utilities window shows up.
>> Click the disk that's running Mojave.
>> Click Repair Disk.
>> Wait for the repair to run. The MacBook will likely restart when it's 
>> finished.
>> 
>> Regards,
>> 
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 19 Jan 2019, at 5:49 pm, Stephen Chape  wrote:
>>> 
>>> Hi folks.
>>> 
>>> A friend just called to tell me the above.
>>> She had left her MB upgrading to Mojave and when she returned to the 
>>> MacBook the screen was blank.
>>> Assuming it had shut down after upgrading, she tried to power up, but NO 
>>> response.
>>> 
>>> Tried stuff like holding down Shift key at start up (safe mode) - nothing.
>>> And holding down Shift, Control and Option at start up - nothing.
>>> 
>>> She tells me the green light is on so it seems to have power.
>>> 
>>> Any ideas please ?
>>> 
>>> Regards,
>>> Stephen Chape
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Re: MacBook will not start after Mojave Upgrade ?

2019-01-19 Thread Ronni Brown
Hello Stephen,
Is she sure her MacBook can be upgraded to Mojave?
MacBook (Early 2015 or newer)
How much space did she have prior to installing Mojave?
How far did the installation get to, did she receive an error message?
The MacBook is connected to Power?
She could try: Boot into Recovery Mode:

Turn off the MacBook
Turn it on and hold Command-R until you hear the startup chime or see the Apple 
logo.
Click Disk Utility when the macOS Utilities window shows up.
Click the disk that's running Mojave.
Click Repair Disk.
Wait for the repair to run. The MacBook will likely restart when it's finished.

Regards,

Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 19 Jan 2019, at 5:49 pm, Stephen Chape  wrote:
> 
> Hi folks.
> 
> A friend just called to tell me the above.
> She had left her MB upgrading to Mojave and when she returned to the MacBook 
> the screen was blank.
> Assuming it had shut down after upgrading, she tried to power up, but NO 
> response.
> 
> Tried stuff like holding down Shift key at start up (safe mode) - nothing.
> And holding down Shift, Control and Option at start up - nothing.
> 
> She tells me the green light is on so it seems to have power.
> 
> Any ideas please ?
> 
> Regards,
> Stephen Chape
> 
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Re: Hotspotting.

2019-01-14 Thread Ronni Brown
I think you mean a TelstraNetgear Nighthawk® M1

How do I set up my Netgear Nighthawk® M1?

To set up your Netgear Nighthawk M1 as a mobile broadband hotspot, you just 
need to install the micro SIM:

https://www.telstra.com.au/support/category/broadband/other/determine-which-mobile-broadband-service-you-have

https://www.telstra.com.au/support/category/broadband/user-guides/pre-paid-mobile-broadband-user-guides

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 15 Jan 2019, at 1:15 pm, Anthony (Tony) Francis  wrote:
> 
> Thank you Susan & Ronni
> 
> As I mentioned earlier I’m having “fun” with Telstra in relation to the 
> Wireless Modum, Net Gear-Nighthawk, the Modum used 39 GB’s in about 5 hours 
> watching T V Shows. On our House Guests Samsung Phone using “Hotspot’ for 2.5 
> hours we used 1.4GB’s. A definite problem with the Wireless Modum.
> 
> The Entertainment Box will not recognise the iPhone whilst attempting to 
> “hotspot”, so, I tried something different this morning, I put my iPhone's 
> Sim Card into the Samsung and the phone was recognised and I was able to 
> Hotspot, hence my query with using the iPhone.
> I am actually ‘HotSpotting” with my iPhone through the Computer to write to 
> you. Never a problem connecting to our other Apple products,Computer, Lap 
> Top, iPad(s) or iPhones, it is just the Entertainment Box (purchased from the 
> UK, and is supposed to be Mac friendly) that I am having trouble with.
> 
> I haven’t had a great loss of data with using the Modum Ronni, before the 
> trouble started, (an on going battle with Telstra), Lynette and I watched two 
> Movies last week for a total of 1.37 GB’s out of 80 GB’s. Our iPhones have a 
> total of 30 GB’s each and hot spotting with our iPhones through our devices 
> is good, we find it hard to use the combined 60 GB’s before the end of the 
> billing cycle.
> 
> So I’ll go to "Entertainment Box” help and see if they have any suggestions 
> for me. I’ll let you know how I get on.
> 
> Thanks again both
> 
> Tony
> 
> Boddington.
> 
> 
> 
>> On 15 Jan 2019, at 12:25 pm, Ronni Brown  wrote:
>> 
>> Also Tony,
>> 
>> As Susan has mentioned your iPhone will hotspot, but it will cost you a 
>> small fortune in data charges.
>> 
>> As far as reception goes, that will depend on the area you are in. If you 
>> are in a 4G reception area, it will defintiely run things like Netflix. In a 
>> 3G area, it will still run, but not as good a picture. 
>> The faster the data can flow the higher quality picture you get (also the 
>> more data you will use).
>> 
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 15 Jan 2019, at 12:06 pm, Susan Hastings  wrote:
>>> 
>>> Hi Tony, presumably you set up your iPhone’s hot spot. The iPhone hotspot 
>>> has a password for logging in. Did you enter the password when logging into 
>>> the IPhone’s wireless network from your Entertainment Box. Anything can log 
>>> onto your iPhone hot spot if you give it permission, it doesn’t need to be 
>>> compatible. Cheers, Susan.
>>> 
>>> Sent from my iPad
>>> 
>>>> On 15 Jan 2019, at 9:04 am, Anthony (Tony) Francis  
>>>> wrote:
>>>> 
>>>> Hi all
>>>> I would like to pick the brains of our fantastic group.
>>>> I have an Entertainment Box connected to my Television that allows me to 
>>>> watch T V Shows or Movies by using my wireless.When using the wireless  
>>>> Modum I don’t have a problem, unfortunately the Modum is off line at 
>>>> present, thanks to Telstra, but that’s another on going saga. I have tried 
>>>> hotspotting with my iPhone without any luck, but this morning I put my SIM 
>>>> card into an Android /Samsung phone and hotspotted without a problem, 
>>>> would this be a problem with my iPhone not being compatible with the 
>>>> Entertainment Box???
>>>> Thanks Guy’s
>>>> 
>>>> Tony
>>>> Boddington
>>>> 
>>>> Sent from my iPhone
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Re: Hotspotting.

2019-01-14 Thread Ronni Brown
Also Tony,

As Susan has mentioned your iPhone will hotspot, but it will cost you a small 
fortune in data charges.
 
As far as reception goes, that will depend on the area you are in. If you are 
in a 4G reception area, it will defintiely run things like Netflix. In a 3G 
area, it will still run, but not as good a picture. 
The faster the data can flow the higher quality picture you get (also the more 
data you will use).

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 15 Jan 2019, at 12:06 pm, Susan Hastings  wrote:
> 
> Hi Tony, presumably you set up your iPhone’s hot spot. The iPhone hotspot has 
> a password for logging in. Did you enter the password when logging into the 
> IPhone’s wireless network from your Entertainment Box. Anything can log onto 
> your iPhone hot spot if you give it permission, it doesn’t need to be 
> compatible. Cheers, Susan.
> 
> Sent from my iPad
> 
>> On 15 Jan 2019, at 9:04 am, Anthony (Tony) Francis  wrote:
>> 
>> Hi all
>> I would like to pick the brains of our fantastic group.
>> I have an Entertainment Box connected to my Television that allows me to 
>> watch T V Shows or Movies by using my wireless.When using the wireless  
>> Modum I don’t have a problem, unfortunately the Modum is off line at 
>> present, thanks to Telstra, but that’s another on going saga. I have tried 
>> hotspotting with my iPhone without any luck, but this morning I put my SIM 
>> card into an Android /Samsung phone and hotspotted without a problem, would 
>> this be a problem with my iPhone not being compatible with the Entertainment 
>> Box???
>> Thanks Guy’s
>> 
>> Tony
>> Boddington
>> 
>> Sent from my iPhone
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Re: Mail

2019-01-12 Thread Ronni Brown

Hello Brett,

It looks like you haven’t  “set up” 100% correctly for an IMAP account. You 
could check with your hosting people.
You basically need to change the IMAP path to either use INBOX, as looks like 
you don’t have that set - hence the “folders” are being subfolders on the main 
“Inbox” or they are being further down the list.

The Inbox subfolders represent individual email accounts. You can't just create 
them. 
You can’t create subfolders of Inbox. 
When you add mailboxes in this way they do not show up under the account in the 
inbox, but on the bottom of the sidebar (underneath the 
drafts/sent/junk/trash/etc.).

Inbox is not the place to archive messages. 
When I create a new mailbox it will create the folder but move it to the very 
bottom of the sidebar, and does not add it under the Inbox.
They will be created under on my Mac section .
And if you try to create the mail box and its subfolders in the main inbox of 
web mail account it is “not possible" the IMAP account is designed in such a 
manner.

<https://support.apple.com/en-au/guide/mail/create-or-delete-mailboxes-mlhlp1021/mac
 
<https://support.apple.com/en-au/guide/mail/create-or-delete-mailboxes-mlhlp1021/mac>>

Create mailboxes
In the Mail app on your Mac, choose Mailbox > New Mailbox.
Click the Location pop-up menu, then choose where to create the mailbox.
On My Mac: Mailboxes you create in On My Mac are local, meaning you can access 
them only on this computer.
Account: Mailboxes created on your email account’s mail server 
<https://support.apple.com/en-au/guide/mail/aside/mlhle586aecf/12.0/mac/10.14> 
can be accessed on any computer or device where you use the account 
<https://support.apple.com/en-au/guide/mail/aside/mail11920/12.0/mac/10.14>.
If you choose an existing mailbox as the location, the new mailbox is created 
within the existing mailbox — like a subfolder.

If you require more help on this subject I would suggest you make an 
appointment with Daniel Kerr ‘MacWizardry’ dan...@macwizardy.com.au 
<mailto:dan...@macwizardy.com.au> when he returns from his Christmas break.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6

> On 12 Jan 2019, at 8:47 am, Brett Curtis  wrote:
> 
> Still the same, Ronni :(
> I have a main Inbox (Which shows all emails received)  with my 3 email 
> addresses below that.  My iCloud, personal and business email.
> In the Business mailbox, I have 3 folders already.  As I am now ready to add 
> further folders to that to seperate a bit more.  I can create a sub folder in 
> one of those I have already created a while ago - See the “test” folder in 
> screenshot.
>  
> 
> When trying your suggestion, it was the same.  The location is already there 
> as it’s the folder as I’ve highlighted Magiclean as where I want the 
> additional subfolder to go.
> Again the mailbox appears for a second at the bottom of that column, then 
> disappears.  Same thing happens If I highlight “Inbox” to create a sub folder 
> there with the intent to move it downward in the hierarchy.
> 
> (Have directed this one to you and will report to the group when/if solution 
> is found.)
> 
> 
> Regards
> Brett Curtis
> br...@magicleanwa.com.au <mailto:br...@magicleanwa.com.au>
> 04 0354 0354
> 
> 
> 
>> On 11 Jan 2019, at 10:12 am, Ronni Brown > <mailto:ro...@mac.com>> wrote:
>> 
>> Hi Brett,
>> 
>> I think you are almost there, but not quite :-)
>> If I understand you correctly you are trying to create a subfolder within an 
>> existing folder in Mail.
>> 
>> Try this:
>> 
>> 1. Select "New Mailbox" to create a custom mailbox folder. 
>> 2. Click the tab next to "Location" and select a destination in Mail to save 
>> your folder. 
>> 3. To create a subfolder within an existing folder in Mail, click it as your 
>> location. 
>> 4. Type a name for your folder into the field and click the "OK" button.
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS High Sierra 10.13.6
>> 
>> 
>>> On 11 Jan 2019, at 8:27 am, Brett Curtis >> <mailto:br...@magicleanwa.com.au>> wrote:
>>> 
>>> Mojave 10.14.1
>>> Mail 12.1
>>> 
>>> Regards
>>> Brett Curtis
>>> br...@magicleanwa.com.au <mailto:br...@magicleanwa.com.au>
>>> 04 0354 0354
>>> 
>>> 
>>> 
>>>> On 10 Jan 2019, at 4:17 pm, Ronni Brow

Re: Mail

2019-01-10 Thread Ronni Brown
Hi Brett,

I think you are almost there, but not quite :-)
If I understand you correctly you are trying to create a subfolder within an 
existing folder in Mail.

Try this:

1. Select "New Mailbox" to create a custom mailbox folder. 
2. Click the tab next to "Location" and select a destination in Mail to save 
your folder. 
3. To create a subfolder within an existing folder in Mail, click it as your 
location. 
4. Type a name for your folder into the field and click the "OK" button.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6


> On 11 Jan 2019, at 8:27 am, Brett Curtis  wrote:
> 
> Mojave 10.14.1
> Mail 12.1
> 
> Regards
> Brett Curtis
> br...@magicleanwa.com.au <mailto:br...@magicleanwa.com.au>
> 04 0354 0354
> 
> 
> 
>> On 10 Jan 2019, at 4:17 pm, Ronni Brown > <mailto:ro...@mac.com>> wrote:
>> 
>> Hello Brett,
>> 
>> First before I can offer any help - What version of  macOS and Apple Mail 
>> are you using?
>> The versions of Mail in Mojave, High Sierra, iOS 12, and iOS 11 contain new 
>> features and design changes. 
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS High Sierra 10.13.6
>> 
>> 
>>> On 10 Jan 2019, at 12:31 pm, Brett Curtis >> <mailto:br...@magicleanwa.com.au>> wrote:
>>> 
>>> I’ve just returned to using Mail after a long break.
>>> My question is regarding opening a new sub folder to my business email.  
>>> Although I did this successfully a few months ago, I’m now having problems.
>>> I click on the mailbox and choose “New mailbox”
>>> I name the new one and press OK.  It appears for a second or so at the 
>>> bottom of the mailbox section, then disappears.
>>> If I try again, using the same name, it won’t let me, saying a mailbox of 
>>> that name already exists.
>>> I can create a subfolder mailbox to one of the existing 3 sub mailboxes but 
>>> cannot move them up in the hierarchy.
>>> 
>>> tia
>>> 
>>> Regards
>>> Brett Curtis
>>> br...@magicleanwa.com.au <mailto:br...@magicleanwa.com.au>
>>> 04 0354 0354
>> 
>> 


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Re: Mail

2019-01-10 Thread Ronni Brown
Hello Brett,

First before I can offer any help - What version of  macOS and Apple Mail are 
you using?
The versions of Mail in Mojave, High Sierra, iOS 12, and iOS 11 contain new 
features and design changes. 

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6


> On 10 Jan 2019, at 12:31 pm, Brett Curtis  wrote:
> 
> I’ve just returned to using Mail after a long break.
> My question is regarding opening a new sub folder to my business email.  
> Although I did this successfully a few months ago, I’m now having problems.
> I click on the mailbox and choose “New mailbox”
> I name the new one and press OK.  It appears for a second or so at the bottom 
> of the mailbox section, then disappears.
> If I try again, using the same name, it won’t let me, saying a mailbox of 
> that name already exists.
> I can create a subfolder mailbox to one of the existing 3 sub mailboxes but 
> cannot move them up in the hierarchy.
> 
> tia
> 
> Regards
> Brett Curtis
> br...@magicleanwa.com.au 
> 04 0354 0354
> 
> 


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Re: ipad wifi problem

2019-01-09 Thread Ronni Brown
Hi John,

Make sure that your router is on and you're within range
If you're too far from your router, you can't get a signal, so make sure that 
you're within range. 

Make sure that Wi-Fi is on and you can see your network

Tap Settings > Wi-Fi and make sure that Wi-Fi is on. Tap the name of your Wi-Fi 
network to join. A blue checkmark beside a network name means that you're 
connected.

If you see Auto Join Disabled under your Wi-Fi network name, tap it turn on 
Auto-Join.

Check for issues with your Wi-Fi network

If iOS detects an issue with your Wi-Fi connection, you might see a Wi-Fi 
recommendation under the name of the Wi-Fi network that you're connected to. 
For example, you might see the alert "No Internet Connection." To get more 
information, tap the Wi-Fi network.

Check your cables and connections

If you still can’t connect to your network or get online, make sure that your 
router is connected to the modem and turned on.

Restart

Try restarting your iOS device, router, and cable or DSL modem. To restart your 
router or modem, unplug it, then plug it back in. 

After you restart each device, see if you fixed the issue.

If you still can’t connect to your Wi-Fi Network 

Still can’t connect?

Reset your Network Settings. Tap Settings > General > Reset > Reset Network 
Settings. This also resets Wi-Fi networks and passwords, cellular settings, and 
VPN and APN settings that you’ve used before.

Kind regards,

Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 10 Jan 2019, at 11:14 am, John Thompson  wrote:
> 
> My older ipad, the model following Version 2 and sometimes referred to as 
> ‘ipad new’, will not log onto the wifi network.  Have no idea what could have 
> gone wrong as nothing has been changed.  Worked fine yesterday but today will 
> not log in.  The ipad is too old for the lates OS upgrade but has been 
> working well up to now, with the few odd exceptions.
> 
> Has anyone any suggestions.
> 
> Regards
> 
> John Thompson
> 
> 
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Re: SSD Lost space

2019-01-09 Thread Ronni Brown
Hi Brian,

I’ve used many versions of WhatSize App since forever it seems.
Current version is 6.6.3  supports macOS High Sierra 
System Requirements: Mac OS X v10.8 or later. supports your EI Capitan OS X 
10.11 
>

WhatSize is an application that allows you to quickly view and manage disk 
space usage and speed up your Mac.

Kind regards,

Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6

> On 9 Jan 2019, at 1:43 pm, Brian Risbey  wrote:
> 
> Hi Everyone,
> 
> I am unable to account for about 300GB of HD space.
> 
> HD Finder suggests:
> Users 540GB
> Applications 32GB
> Library 29GB
> Lost & Found (what’s that?) 15GB
> System 11GB
> Private (What’s that?) 7GB
> 
> 
> "About this Mac' suggests - Storage
> Other 656GB
> Movies 213GB - okay, I know I can trim this one...
> Photos 30GB
> Audio 33GB
> and iTunes, iPhone & iPad backups, photos should all come under users?
> Could Download files be it?
> 
> Or, time for a fresh install?
> 
> Also, are we still paying membership?
> 
> Brian
> MacBook Pro (17-inch, Early 2008)!
> El Capitan 10.11.6
> 
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Re: Photos Library

2019-01-06 Thread Ronni Brown
Just a thought Peter,

When you have the external System Photo Library showing... check Photo 
Preferences, Is  "Use as System Photo Library" button disabled (greyed out)  or 
is it showing?
If it is enabled ‘showing’ click on “Use as System Photo Library.
 
Regards,
Ronni


 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 6 Jan 2019, at 6:51 pm, Peter Crisp  wrote:
> 
> Hi Ronni, I have had a review of those two links and can’t see any issues 
> with my prior processes. The transfer to the external was before I did the 
> HDD to SSD conversion and in the period prior to the SSD the System library 
> behaviour was as expected with proper iCloud behaviour whilst on the external 
> drive.
> 
> Will think further on this one, but not a big deal to sweat on. 
> 
> Regards
> 
> 
> Pete
> 
>> On 6 Jan 2019, at 3:13 pm, Ronni Brown  wrote:
>> 
>> Hi Peter,
>> 
>> You might find this handy to check you did everything correctly when 
>> originally transferring the Photos Library to the external and setting as 
>> System Photo Library.
>> 
>> https://www.imore.com/how-use-photos-mac-external-hard-drive?utm_source=im_medium=email_campaign=social_share_content=
>> 
>> Regards,
>> 
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 6 Jan 2019, at 1:53 pm, Peter Crisp  wrote:
>>> 
>>> Thanks Ronni, the external drive is formatted as Mac OS Extend journaled 
>>> and used exclusively for the Photos library and nothing else currently. The 
>>> Time Machine Backup of Joanne’s MBP (with External drive included in the 
>>> backup) is wirelessly to the Time Capsule onboard 3TB internal drive. 
>>> 
>>> In contrast as well, my own MBP which has my Photos library also stored on 
>>> my own external drive, does not have this weird behaviour. 
>>> 
>>> It’s not a big deal to force it via Option key but just curious about how I 
>>> might correct this
>>> 
>>> I’ll have a read of the link soon. Thanks for comments.
>>> 
>>> Regards
>>> 
>>> 
>>> Pete
>>> 
>>>> On 6 Jan 2019, at 1:40 pm, Ronni Brown  wrote:
>>>> 
>>>> Hi Peter,
>>>> 
>>>> I’m not sure what has happened here.
>>>> The System Photo Library is the only library that can be used with iCloud 
>>>> Photo Library, iCloud Photo Sharing, and My Photo Stream.
>>>> 
>>>> Photos may have problems to remember the location of your system Photo 
>>>> Library, if it is on a drive with an incompatible file system or if the 
>>>> drive has been used with Time Machine. 
>>>> 
>>>> “If a Photos library is located on an external drive, don’t use Time 
>>>> Machine to store a backup on that external drive. The permissions for your 
>>>> Photos library may conflict with those for the Time Machine backup.”
>>>> 
>>>> After moving your photo library to another location such as an external 
>>>> storage device, making it your new System Photo Library lets you continue 
>>>> using iCloud Photo Library and other iCloud services with photos in that 
>>>> library.
>>>> 
>>>> Keep in mind that in order to use iCloud Photo Library, iCloud Photo 
>>>> Sharing and My Photo Stream, the external storage device must be formatted 
>>>> using Mac OS Extended (Journaled) format, also known as HFS+.
>>>> 
>>>> Apple on its parts warns that enabling iCloud Photo Library after 
>>>> designating a new System Photo Library will merge the photos stored in 
>>>> iCloud with those in the new System Photo Library.
>>>> 
>>>> https://support.apple.com/en-au/HT204414
>>>> 
>>>> Regards,
>>>> 
>>>> Ronni
>>>> 
>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>> 
>>>> 
>>>>> On 6 Jan 2019, at 12:02 pm, Peter Crisp  wrote:
>>>>> 
>>>>> Hi Mac users. A few months back I did a change from HDD to SSD for my 
>>>>> wife’s Macbook with a RAM upgrade at the same time. That has been very 
>>>>> successful like a number of other previous occasions for other family 
>>>>> members. There is one annoying thing that has started since then relating 
>>>>> to how the Photos library gets called up when opening Photos. The Photos 
>>>>> library is on an external drive. I have gone through the process of using 
>>

Re: Photos Library

2019-01-05 Thread Ronni Brown
Hi Peter,

You might find this handy to check you did everything correctly when originally 
transferring the Photos Library to the external and setting as System Photo 
Library.

https://www.imore.com/how-use-photos-mac-external-hard-drive?utm_source=im_medium=email_campaign=social_share_content=

Regards,

Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 6 Jan 2019, at 1:53 pm, Peter Crisp  wrote:
> 
> Thanks Ronni, the external drive is formatted as Mac OS Extend journaled and 
> used exclusively for the Photos library and nothing else currently. The Time 
> Machine Backup of Joanne’s MBP (with External drive included in the backup) 
> is wirelessly to the Time Capsule onboard 3TB internal drive. 
> 
> In contrast as well, my own MBP which has my Photos library also stored on my 
> own external drive, does not have this weird behaviour. 
> 
> It’s not a big deal to force it via Option key but just curious about how I 
> might correct this
> 
> I’ll have a read of the link soon. Thanks for comments.
> 
> Regards
> 
> 
> Pete
> 
>> On 6 Jan 2019, at 1:40 pm, Ronni Brown  wrote:
>> 
>> Hi Peter,
>> 
>> I’m not sure what has happened here.
>> The System Photo Library is the only library that can be used with iCloud 
>> Photo Library, iCloud Photo Sharing, and My Photo Stream.
>> 
>> Photos may have problems to remember the location of your system Photo 
>> Library, if it is on a drive with an incompatible file system or if the 
>> drive has been used with Time Machine. 
>> 
>> “If a Photos library is located on an external drive, don’t use Time Machine 
>> to store a backup on that external drive. The permissions for your Photos 
>> library may conflict with those for the Time Machine backup.”
>> 
>> After moving your photo library to another location such as an external 
>> storage device, making it your new System Photo Library lets you continue 
>> using iCloud Photo Library and other iCloud services with photos in that 
>> library.
>> 
>> Keep in mind that in order to use iCloud Photo Library, iCloud Photo Sharing 
>> and My Photo Stream, the external storage device must be formatted using Mac 
>> OS Extended (Journaled) format, also known as HFS+.
>> 
>> Apple on its parts warns that enabling iCloud Photo Library after 
>> designating a new System Photo Library will merge the photos stored in 
>> iCloud with those in the new System Photo Library.
>> 
>> https://support.apple.com/en-au/HT204414
>> 
>> Regards,
>> 
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 6 Jan 2019, at 12:02 pm, Peter Crisp  wrote:
>>> 
>>> Hi Mac users. A few months back I did a change from HDD to SSD for my 
>>> wife’s Macbook with a RAM upgrade at the same time. That has been very 
>>> successful like a number of other previous occasions for other family 
>>> members. There is one annoying thing that has started since then relating 
>>> to how the Photos library gets called up when opening Photos. The Photos 
>>> library is on an external drive. I have gone through the process of using 
>>> Option when opening, directing it to the externally located Photos library, 
>>> then in Prefs, making sure it is selected as the System library. 
>>> 
>>> Now though, if I open Photos (without holding Option key), the Mac thinks I 
>>> am a first time user and brings me to the ‘Get Started’ screen. If I 
>>> proceed, it opens Photos and eventually locates the Photos library (on the 
>>> external) but this leaves Photos in a state where the iCloud Shared albums 
>>> are not seen. In this arrangement upon checking Prefs, it seems to infer 
>>> the Photos library on the external drive is the System library.
>>> 
>>> If I close and then reopen Photos holding Option key, I can force it to 
>>> open the Photos library on the external drive, BUT the Shared folders now 
>>> do present themselves and all sharing functions that normally work all do 
>>> in fact work. It also indicates that the selected Photos library (ext 
>>> drive) is the System library. 
>>> 
>>> Next time I open Photos (no Option key), it reverts to the First User 
>>> state. Is there a stored file (plist or some other) that I can blow away to 
>>> restore this to the correct System library for every time? It’s fine for me 
>>> to workaround this but my wife doesn’t want to have to do this as a 
>>> constant workaround. 
>>> 
>>> Regards
>>> 
>>> 
>>> Pete
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Re: Photos Library

2019-01-05 Thread Ronni Brown
Hi Peter,

I’m not sure what has happened here.
The System Photo Library is the only library that can be used with iCloud Photo 
Library, iCloud Photo Sharing, and My Photo Stream.

Photos may have problems to remember the location of your system Photo Library, 
if it is on a drive with an incompatible file system or if the drive has been 
used with Time Machine. 

“If a Photos library is located on an external drive, don’t use Time Machine to 
store a backup on that external drive. The permissions for your Photos library 
may conflict with those for the Time Machine backup.”

After moving your photo library to another location such as an external storage 
device, making it your new System Photo Library lets you continue using iCloud 
Photo Library and other iCloud services with photos in that library.

Keep in mind that in order to use iCloud Photo Library, iCloud Photo Sharing 
and My Photo Stream, the external storage device must be formatted using Mac OS 
Extended (Journaled) format, also known as HFS+.

Apple on its parts warns that enabling iCloud Photo Library after designating a 
new System Photo Library will merge the photos stored in iCloud with those in 
the new System Photo Library.

https://support.apple.com/en-au/HT204414

Regards,

Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 6 Jan 2019, at 12:02 pm, Peter Crisp  wrote:
> 
> Hi Mac users. A few months back I did a change from HDD to SSD for my wife’s 
> Macbook with a RAM upgrade at the same time. That has been very successful 
> like a number of other previous occasions for other family members. There is 
> one annoying thing that has started since then relating to how the Photos 
> library gets called up when opening Photos. The Photos library is on an 
> external drive. I have gone through the process of using Option when opening, 
> directing it to the externally located Photos library, then in Prefs, making 
> sure it is selected as the System library. 
> 
> Now though, if I open Photos (without holding Option key), the Mac thinks I 
> am a first time user and brings me to the ‘Get Started’ screen. If I proceed, 
> it opens Photos and eventually locates the Photos library (on the external) 
> but this leaves Photos in a state where the iCloud Shared albums are not 
> seen. In this arrangement upon checking Prefs, it seems to infer the Photos 
> library on the external drive is the System library.
> 
> If I close and then reopen Photos holding Option key, I can force it to open 
> the Photos library on the external drive, BUT the Shared folders now do 
> present themselves and all sharing functions that normally work all do in 
> fact work. It also indicates that the selected Photos library (ext drive) is 
> the System library. 
> 
> Next time I open Photos (no Option key), it reverts to the First User state. 
> Is there a stored file (plist or some other) that I can blow away to restore 
> this to the correct System library for every time? It’s fine for me to 
> workaround this but my wife doesn’t want to have to do this as a constant 
> workaround. 
> 
> Regards
> 
> 
> Pete
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Re: CDs not playing

2018-12-30 Thread Ronni Brown
Hi Barry,

I think it could be the problem. MP3 import is a low quality encoding.

 • MP3 Encoder: Use if you plan to listen to music in apps other than iTunes, 
or on MP3 players other than iPod, iPhone, or iPad.

Apple iTunes default import encoding is:
 • AAC Encoder: Use for most music. You can listen to songs encoded using this 
format in iTunes, on iPhone and iPad, and on iPod models that come with a dock 
connector.

When I import original Music CDs to iTunes I use the highest quality setting: 
• AIFF Encoder: Use if you want to burn high-quality CDs with the songs you’re 
importing without losing audio quality.

Only trying to help with my advice.

Cheers,

Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6

> On 30 Dec 2018, at 5:16 pm, Barry Sexstone  wrote:
> 
> Hi Ronni
> This is not the problem at all.  I have been unable to play CDs through 
> iTunes.  I have gone through many bits and pieces as outlined below.  I tried 
> importing a CD track into iTunes, it appeared to import but would not play.  
> Purely for interest I tried importing it as AAC and much to my surprise it 
> played unlike when I had previously imported it as MP3.  The AAC comment etc 
> is really a red herring what I am interested in doing is playing a CD 
> directly.
> Barry 
> 
>> On 30 Dec 2018, at 2:51 pm, Ronni Brown > <mailto:ro...@mac.com>> wrote:
>> 
>> Hi Barry,
>> 
>> If you’re trying to play an AAC file that was not created using iTunes or 
>> downloaded from the iTunes Store: Songs you download from the iTunes Store 
>> or import into your library using the AAC 
>> <https://support.apple.com/kb/index?page=link=itnsa0f6c109=en_US=iTunes%20HelpPP488>
>>  encoder are encoded using the new MPEG-4 AAC format, and play in iTunes and 
>> on your iPod, iPhone, and iPad. 
>> 
>> Other AAC files that you find on the Internet or elsewhere won’t play in 
>> iTunes. For more information, see Choose import settings 
>> <https://support.apple.com/kb/index?page=link=itns2965=en_US=iTunes%20HelpPP488>
>>  or Save a copy of a song in a new file format 
>> <https://support.apple.com/kb/index?page=link=itns2972=en_US=iTunes%20HelpPP488>.
>> 
>> Cheers,
>> 
>> Ronni
>> 
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>> On 30 Dec 2018, at 2:42 pm, Barry Sexstone > <mailto:bjsexst...@netspace.net.au>> wrote:
>> 
>>> Instead of downloading 12.8 as Peter suggested I reinstalled Mojave but 
>>> there is no change.  I have noticed, however, that if I import a track from 
>>> a CD iTunes will not play it unless I change the import settings from MP3 
>>> to AAC.  I will gently continue playing around with settings etc. as I 
>>> would like to solve the problem. I am not too concern as I have most of my 
>>> music imported and there is no trouble playing that, only the occasional 
>>> unimported CD track is not immediately available and I very seldom want to 
>>> access these.
>>> 
>>> Happy New Year to all WAMUGGERS
>>> 
>>> Barry
>>> 
>>>> On 28 Dec 2018, at 10:33 am, Barry Sexstone >>> <mailto:bjsexst...@netspace.net.au>> wrote:
>>>> 
>>>> Many thanks Peter, I will probably try this over the weekend.
>>>> Barry
>>>> 
>>>>> On 28 Dec 2018, at 7:36 am, Peter Hinchliffe >>>> <mailto:hinch...@multiline.com.au>> wrote:
>>>>> 
>>>>> 
>>>>> 
>>>>>> On 27 Dec 2018, at 12:01 pm, Barry Sexstone >>>>> <mailto:bjsexst...@netspace.net.au>> wrote:
>>>>>> 
>>>>>> Progress (of a sort).  I have borrowed a Macbook Air and the CD player 
>>>>>> plays CDs through this quite happily.  Operating system on the Air is 
>>>>>> 10.14.1 (iMac 10.14.2) and iTunes is 12.9 (12.9.2.5 on the iMac)
>>>>>> The problem therefore appears to be with iTunes probably being corrupted 
>>>>>> on the iMac.  Any advice on how to reinstall iTunes without having to 
>>>>>> reinstall the OS.
>>>>>> Thanks
>>>>>> Barry
>>>>>> 
>>>>> 
>>>>> It looks as though Apple do not yet offer a standalone installer for 
>>>>> iTunes in Mojave. The only way seems to be to reinstall the OS.
>>>>> 
>>>>> If you visit https://www.apple.com/itunes/download/ 
>>>>> <https://www.apple.com/itunes/download/> you can download the earlier 
>>>>> version 12.8. It might be worth installing this, then wait for iTunes to 
>>>>> recommend the update.
>>>>> 
>>>>> 
>>>>> 
>>>>> Kind regards,
>>>>> 
>>>>> Peter HinchliffeApwin Computer Services
>>>>> FileMaker Pro Solutions Developer
>>>>> Perth, Western Australia
>>>>> Phone (618) 9332 6482Mob 0403 046 948
>>>>> 
>>>>> Mac because I prefer it -- Windows because I have to.
>>>>> 



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Re: iPhone Rubbish Bin

2018-12-30 Thread Ronni Brown
Hi Peter, Tim & Tony,
I’m confused by Tony’s original comments & replies???

Recovering deleted notes from Recently Deleted
Remember that the Notes app has a Recently Deleted folder. The keyword here 
being “recently,” as the Notes app will only keep these notes for 30 days. 
After 30 days have passed, it will permanently delete them.

Open the Notes app, and tap Recently Deleted from the account that you want to 
recover.
Tap Edit in the upper-right corner.
Select the notes you want to recover.
Tap Move To in the lower-left corner.
Select the folder that you want to move the note to.
Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 31 Dec 2018, at 9:03 am, Peter Hinchliffe  
> wrote:
> 
> 
> 
>> On 31 Dec 2018, at 8:53 am, Tim Law  wrote:
>> 
>> Peter I appreciate using iCloud but if a Note is deleted from one device, 
>> then it is deleted on all, amplifying the problem 
>> 
>> Regards
>> Tim 
>> 
> 
> True enough, but Tony’s wife's notes were duplicated on her iPad, indicating 
> that iCloud must have been involved, unless the notes were duplicated 
> manually, which I think is unlikely. Altogether a difficult scenario to 
> understand from a remote standpoint.
> 
> Kind regards,
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
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Re: CDs not playing

2018-12-29 Thread Ronni Brown
Hi Barry,

If you’re trying to play an AAC file that was not created using iTunes or 
downloaded from the iTunes Store: Songs you download from the iTunes Store or 
import into your library using the AAC encoder are encoded using the new MPEG-4 
AAC format, and play in iTunes and on your iPod, iPhone, and iPad. 

Other AAC files that you find on the Internet or elsewhere won’t play in 
iTunes. For more information, see Choose import settings or Save a copy of a 
song in a new file format.

Cheers,

Ronni


 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 30 Dec 2018, at 2:42 pm, Barry Sexstone  wrote:
> 
> Instead of downloading 12.8 as Peter suggested I reinstalled Mojave but there 
> is no change.  I have noticed, however, that if I import a track from a CD 
> iTunes will not play it unless I change the import settings from MP3 to AAC.  
> I will gently continue playing around with settings etc. as I would like to 
> solve the problem. I am not too concern as I have most of my music imported 
> and there is no trouble playing that, only the occasional unimported CD track 
> is not immediately available and I very seldom want to access these.
> 
> Happy New Year to all WAMUGGERS
> 
> Barry
> 
>> On 28 Dec 2018, at 10:33 am, Barry Sexstone  
>> wrote:
>> 
>> Many thanks Peter, I will probably try this over the weekend.
>> Barry
>> 
>>> On 28 Dec 2018, at 7:36 am, Peter Hinchliffe  
>>> wrote:
>>> 
>>> 
>>> 
 On 27 Dec 2018, at 12:01 pm, Barry Sexstone  
 wrote:
 
 Progress (of a sort).  I have borrowed a Macbook Air and the CD player 
 plays CDs through this quite happily.  Operating system on the Air is 
 10.14.1 (iMac 10.14.2) and iTunes is 12.9 (12.9.2.5 on the iMac)
 The problem therefore appears to be with iTunes probably being corrupted 
 on the iMac.  Any advice on how to reinstall iTunes without having to 
 reinstall the OS.
 Thanks
 Barry
 
>>> 
>>> It looks as though Apple do not yet offer a standalone installer for iTunes 
>>> in Mojave. The only way seems to be to reinstall the OS.
>>> 
>>> If you visit https://www.apple.com/itunes/download/ you can download the 
>>> earlier version 12.8. It might be worth installing this, then wait for 
>>> iTunes to recommend the update.
>>> 
>>> 
>>> 
>>> Kind regards,
>>> 
>>> Peter HinchliffeApwin Computer Services
>>> FileMaker Pro Solutions Developer
>>> Perth, Western Australia
>>> Phone (618) 9332 6482Mob 0403 046 948
>>> 
>>> Mac because I prefer it -- Windows because I have to.
>>> 
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>>> 
>> 
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> 
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Re: Still having *** password problems

2018-12-15 Thread Ronni Brown
Hi Pat,

It’s not Apple stuffing you around.
When you changed your Apple ID password, I suspect you didn’t follow the 
instructions to update your Apple ID on all your devices & Mac.

After you change your Apple ID or password, you normally need to update your 
sign-in information with any Apple services that you're using.

What to do after you change your Apple ID or password
https://support.apple.com/en-au/HT204071

If it's asking for a different Apple ID to update an app or apps, then they 
have been purchased on the other Apple ID account.
You can't change the Apple ID that an app has been purchased with. 
Instead, delete the app from the device and purchase it again with the Apple ID 
that you want the app registered to.

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 16 Dec 2018, at 11:34 am, Pat  wrote:
> 
> Thanks, Stephen and Phillipe,
> 
> I have several devices plus my computer and they also all use the same 
> passwords. I got it sorted out this morning with a phone call from an Apple 
> person, but no explanation why the 2 different App stores don’t sing from the 
> same music sheet.
> 
> Oh well, I just hope this all doesn’t happen again.
> 
> Cheers,
> Pat
> 
> 
> 
>> On 15 Dec 2018, at 22:31, Stephen Chape  wrote:
>> 
>> Hi Pat.
>> I got the same impression as Philippe.
>> I only have one password for my Apple ID.
>> Makes no difference if I am using my iPad, iPhone or Mac.
>> 
>> Sounds like you have multiple Apple ID’s for some reason ?
>> 
>>> On 15 Dec 2018, at 6:24 pm, Philippe Chaperon  wrote:
>>> 
>>> Hi Pat,
>>> 
>>> Sorry to read of your log-in problems. I do not know if you have one or 
>>> multitude accounts with Apple hence requiring different passwords for each 
>>> account.
>>> 
>>> From my perspective I have two iMacs and 1 macbook and 2 iPads all 
>>> registered under the One i.d. Hence when accessing Apple's App Store, the 
>>> one identity and the one password work at all times.
>>> 
>>> Not being an expert in your particular situation, I wonder if you are 
>>> registered with Apple under two different identities, hence the need for 
>>> different passwords etc? Or else I have misunderstood the problem.
>>> 
>>> Kind regards,
>>> 
>>> 
>>> Philippe Chaperon
>>> Perth, Australie Occidentale
>>> Envoyé de mon  iPad
>>> 
>>> 
 Le 15 déc. 2018 à 17:37, Pat  a écrit :
 
 Apple is stuffing me around: I have a good new password which up to now 
 has been accepted everywhere—  the IOS app store accepts it, but the OS 
 app store does not. I entered it twice when trying to download something 
 and now it says I have to retrieve it, whatever that means. How does one 
 retrieve a password and why is the App store the odd one out?
 
 How many passwords do I have to have???
 
 Why doesn’t Apple just build a syringe into new macs so they can stab your 
 finger to get a DNA reading to be sure you are you.
 
 G.
 
 Pat in an unfriendly mood
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 

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Re: Too many passwords

2018-12-03 Thread Ronni Brown

I can understand your concern Stephen.
My reasons below why I feel as confident as you can when dealing with security 
online using 1Password.

Everything you store in 1Password is protected by a Master Password that only 
you know...
1Password is a ‘Local Password Manager’. Local password managers work similarly 
to the online ones. They have the similar password-generating, auto 
form-filling and secure notes features. 
The difference though is they just save the encrypted password database on your 
computer, rather than on the web.

You can sync the database across computers using Dropbox (which is what I do) 
but that brings back that risk of cloud storage. On the other hand, you still 
have multiple layers of security: a hacker would need to first break into your 
Dropbox account (hard if you have two-factor authentication set up) and then 
also hack into your encrypted password database. 
The chances of this happening are probably less than losing your laptop.

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 3 Dec 2018, at 4:12 pm, Stephen Chape  wrote:
> 
> Perhaps I am being over cautious.
> It does make me nervous storing those passwords electronically.
> 
> Would like to hear your take on that though ?
> 
>> On 3 Dec 2018, at 3:06 pm, Ronni Brown  wrote:
>> 
>> Hello Stephen, 
>> 
>> I have used and recommended 1Password for years, I think from when it was 
>> first released.
>> ALL my passwords including all software purchased details and passwords are 
>> stored in 1Password.
>> As a matter of interest, why don’t you have your Apple ID, Banking, and 
>> PayPal stored in 1Password?
>> 
>> Kind regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 3 Dec 2018, at 2:37 pm, Stephen Chape  wrote:
>>> 
>>> Hello Pat.
>>> 
>>> I can thoroughly recommend buying 1Password for your Mac.
>>> I have used it for a few years and could not get by without it.
>>> 
>>> All my passwords (except Apple ID, Banking and Paypal) are stored in there.
>>> All I have to remember is my Master Password.
>>> I also keep all my Application Keys and other details there.
>>> 
>>> 
>>>> On 3 Dec 2018, at 12:31 pm, Daniel Kerr  wrote:
>>>> 
>>>> oops sorry the Apple link should have been appleID.apple.com
>>>> Silly auto correct!
>>>> 
>>>> Kind regards
>>>> Daniel
>>>> 
>>>>  Sent from my iPhone XS 
>>>> 
>>>> ---
>>>> Daniel Kerr
>>>> MacWizardry
>>>> 
>>>> Phone: 0414 795 960
>>>> Email: 
>>>> Web:   <http://www.macwizardry.com.au>
>>>> 
>>>> 
>>>> **For everything Apple**
>>>> 
>>>> NOTE: Any information provided in this email may be my personal opinion 
>>>> and as such should be taken accordingly, and may not be the views of 
>>>> MacWizardry. Any information provided does not offer or warrant any form 
>>>> of warranty or accept liability. It would be appreciated that if any 
>>>> information in this email is to be disseminated, distributed or copied, 
>>>> that permission by the author be requested. 
>>>> 
>>>>> On 3 Dec 2018, at 12:29 pm, Daniel Kerr  wrote:
>>>>> 
>>>>> Hi Pat
>>>>> 
>>>>> If you enter the AppleID (which is also used for iCloud, as they are 
>>>>> generally one and the same thing), more then 3 times, then yes it will 
>>>>> generally want you to reset it.
>>>>> You can do this by a few options - some are automated, and don’t require 
>>>>> calling Apple.
>>>>> If you have access to the email address, you can request an email that 
>>>>> will step you through resetting your password.
>>>>> Generally if I want to “Test” a password for a client to see if it’s 
>>>>> correct or not, then I will use the “main” Apple site - applied.apple.com
>>>>> By putting in the email address and password then it will ensure if it’s 
>>>>> correct or not. If it logs in - the password is correct. If it advises it 
>>>>> isn’t correct then a few tries before the option of resetting it 
>>>>> (normally via the email option). It’s very rare to have to call Apple for 
>>>>> this at all I find. It’s all automated.
>>>>> 
>>>>> *Generally* (and I use this term lightly) the computer password will be 
>>&

Re: Too many passwords

2018-12-02 Thread Ronni Brown
Hello Stephen, 

I have used and recommended 1Password for years, I think from when it was first 
released.
ALL my passwords including all software purchased details and passwords are 
stored in 1Password.
As a matter of interest, why don’t you have your Apple ID, Banking, and PayPal 
stored in 1Password?

Kind regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 3 Dec 2018, at 2:37 pm, Stephen Chape  wrote:
> 
> Hello Pat.
> 
> I can thoroughly recommend buying 1Password for your Mac.
> I have used it for a few years and could not get by without it.
> 
> All my passwords (except Apple ID, Banking and Paypal) are stored in there.
> All I have to remember is my Master Password.
> I also keep all my Application Keys and other details there.
> 
> 
>> On 3 Dec 2018, at 12:31 pm, Daniel Kerr  wrote:
>> 
>> oops sorry the Apple link should have been appleID.apple.com
>> Silly auto correct!
>> 
>> Kind regards
>> Daniel
>> 
>>  Sent from my iPhone XS 
>> 
>> ---
>> Daniel Kerr
>> MacWizardry
>> 
>> Phone: 0414 795 960
>> Email: 
>> Web:   
>> 
>> 
>> **For everything Apple**
>> 
>> NOTE: Any information provided in this email may be my personal opinion and 
>> as such should be taken accordingly, and may not be the views of 
>> MacWizardry. Any information provided does not offer or warrant any form of 
>> warranty or accept liability. It would be appreciated that if any 
>> information in this email is to be disseminated, distributed or copied, that 
>> permission by the author be requested. 
>> 
>>> On 3 Dec 2018, at 12:29 pm, Daniel Kerr  wrote:
>>> 
>>> Hi Pat
>>> 
>>> If you enter the AppleID (which is also used for iCloud, as they are 
>>> generally one and the same thing), more then 3 times, then yes it will 
>>> generally want you to reset it.
>>> You can do this by a few options - some are automated, and don’t require 
>>> calling Apple.
>>> If you have access to the email address, you can request an email that will 
>>> step you through resetting your password.
>>> Generally if I want to “Test” a password for a client to see if it’s 
>>> correct or not, then I will use the “main” Apple site - applied.apple.com
>>> By putting in the email address and password then it will ensure if it’s 
>>> correct or not. If it logs in - the password is correct. If it advises it 
>>> isn’t correct then a few tries before the option of resetting it (normally 
>>> via the email option). It’s very rare to have to call Apple for this at all 
>>> I find. It’s all automated.
>>> 
>>> *Generally* (and I use this term lightly) the computer password will be 
>>> different to the AppleID password. Though,…in some of the later systems, 
>>> this can be reset by the same AppleID.
>>> In System Preferences - Users & Groups - “username” (on the left hand 
>>> side). On the right hand side there is a tick box that says “Allow user to 
>>> reset password using Apple ID). If this is ticked, then the AppleID can be 
>>> used to change the computer password. And then (generally) these are one 
>>> and the same.
>>> I personally prefer to keep these different, so the computer password is 
>>> completely different to my AppleID. (for security reasons).
>>> 
>>> This could be where (if you had ticked) some of the issue could have 
>>> happened in your last post to the list where you went through with Apple 
>>> resetting the password.
>>> (I probably would have used the Terminal thing as a last resort, as yes it 
>>> resets Keychain and this makes a whole other issue where passwords stored 
>>> there are a) lost of b) almost non-retrievable. And even if retrieved via a 
>>> TimeMachine backup they will be locked away under the “original” password.
>>> 
>>> As Peter has mentioned unfortunately these days everything has to be a lot 
>>> more secure. The flip side to this would be a lot more hacking of details, 
>>> a lot more social engineering of personal details and a lot more user data 
>>> out in the open. So with things like 2-factor authentication, recovery via 
>>> email of forgotten details, and stronger passwords Apple (and others) are 
>>> doing as much as they can do to protect personal data.
>>> I’d personally prefer it this way, then people having access to my data. I 
>>> like the security of 2-factor authentication knowing that even if someone 
>>> got my AppleID password they can’t access it without physical access to my 
>>> iPhone. (which is also locked, and 10 wrong attempts will just wipe my 
>>> device). I’d rather know my data is as secure as possible and harder for 
>>> others to try and get then a lot less security and easier ways to try and 
>>> get my data. (only have to look at the 4 years that yahoo accounts got 
>>> hacked for example with no notification to their users). And we see a lot 
>>> more of these where some companies seem to be a bit less “slack” about some 
>>> things, and more personal data gets “hacked”.
>>> (I know where two of my spams come from as they 

Re: Popup window in Safari

2018-12-02 Thread Ronni Brown
Hi again Peter and Pat,

Boot into the Recovery volume (boot with the Command + R keys held down), 
select Disk Utility and run First Aid on your boot drive.  
Reboot normally and see if there's any improvement.

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 3 Dec 2018, at 10:56 am, Ronni Brown  wrote:
> 
> Hi Peter,
> 
> Safari 12 for MacOS
> 
> Block or Allow All Websites by Default
> 
> Select “Safari” > “Preferences“, then select on “Websites” at the top of the 
> window.
> Select “Pop-up Windows” on the left side.
> Use the “When visiting other websites” drop-down menu to one of the following:
> Block and Notify
> Block
> Allow
> Block or Allow Single Website
> 
> Visit the website you would like to block or allow.
> Select “Safari” > “Preferences“.
> Select on “Websites” at the top of the window.
> Select “Pop-up Windows” on the left side.
> The website should be listed where you can select a setting in the drop-down 
> menu.
> Block and Notify
> Block
> Allow
> When Safari is set to “Block and Notify”, you can allow pop-up windows right 
> after they have been blocked by selecting the two boxes in the address bar.
> 
> To answer why your laptop is taking longer to ‘wake from sleep’, we need more 
> details on your computer.
> Have you tried a shutdown and then startup...?
> 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 3 Dec 2018, at 10:34 am, Peter Curtis  wrote:
>> 
>> Hi all
>> I have a couple of queries someone may be able to assist with. 
>> I’m trying to Export a PDF in Safari but when I go to Export is says Pop Up 
>> Window Blocked! In macOS Mojave in Preferences there is no longer the 
>> ability to block or unblock Pop Ups? Is it somewhere else?
>> Since upgrading to macOS Mojave it takes many many attempts to wake up my 
>> laptop, usually I used to touch the keyboard or mouse and the computer would 
>> wake up, now it takes up to 30 attempts to get it to wake up, even pressing 
>> the start button doesn’t wake the computer! It always eventually does wake 
>> up but it’s a pain as it is. Any suggestions?
>> Kind regards
>> Peter
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Re: Popup window in Safari

2018-12-02 Thread Ronni Brown
Hi Peter,

Safari 12 for MacOS

Block or Allow All Websites by Default

Select “Safari” > “Preferences“, then select on “Websites” at the top of the 
window.
Select “Pop-up Windows” on the left side.
Use the “When visiting other websites” drop-down menu to one of the following:
Block and Notify
Block
Allow
Block or Allow Single Website

Visit the website you would like to block or allow.
Select “Safari” > “Preferences“.
Select on “Websites” at the top of the window.
Select “Pop-up Windows” on the left side.
The website should be listed where you can select a setting in the drop-down 
menu.
Block and Notify
Block
Allow
When Safari is set to “Block and Notify”, you can allow pop-up windows right 
after they have been blocked by selecting the two boxes in the address bar.

To answer why your laptop is taking longer to ‘wake from sleep’, we need more 
details on your computer.
Have you tried a shutdown and then startup...?

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 3 Dec 2018, at 10:34 am, Peter Curtis  wrote:
> 
> Hi all
> I have a couple of queries someone may be able to assist with. 
> I’m trying to Export a PDF in Safari but when I go to Export is says Pop Up 
> Window Blocked! In macOS Mojave in Preferences there is no longer the ability 
> to block or unblock Pop Ups? Is it somewhere else?
> Since upgrading to macOS Mojave it takes many many attempts to wake up my 
> laptop, usually I used to touch the keyboard or mouse and the computer would 
> wake up, now it takes up to 30 attempts to get it to wake up, even pressing 
> the start button doesn’t wake the computer! It always eventually does wake up 
> but it’s a pain as it is. Any suggestions?
> Kind regards
> Peter
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Re: Networking problem

2018-11-28 Thread Ronni Brown
Hi John,

In System Preferences > Network > Ethernet - what IP address is showing, does 
it start with 169?
Check System Preferences/Network, select the Ethernet, and make sure Configure 
IPv4 is set to Using DHCP (not DHCP using manual address). 
Then select Wi-Fi/Advanced/TCP/IP and check for the same thing.
Then Restart your Mac mini and restart your Modem/Router.

Re: Transferring data across the Network between Mac mini & MacBook Pro.

Open System Preferences from the  Apple menu, and click on “Sharing” panel. 
Check to enable “File Sharing” on all Macs you want to share files between. 
From the OS X Finder, hit Command+Shift+K and then click “Browse” to find and 
connect to the desired Mac

Apple has axed the iCloud feature Back to My Mac in Mojave, which made screen 
and file sharing possible between two Macs, even when they weren’t on the same 
network.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6

> On 29 Nov 2018, at 8:56 am, John Thompson  wrote:
> 
> Good morning list.
> 
> I have two computers, a MacMini and a Macbook Pro, both upgraded succesfully 
> to Mojave. The MacMini is the main computer and the Macbrook Pro is used 
> primarily when travelling.  Up until the upgrade, I have had no problems with 
> networking the two machines and transferring required data when preparing to 
> travel.  Now, neither machine will see the other, in fact the message is 
> ‘unable to connect’.
> 
> The only disparity I see when comparing the Network settings is on the 
> MacMini.  The Ehernet Status is Connected but 'has a self-assigned IP address 
> and will not be able to connect to the Internet.’.
> 
> Does anyone have any idea what the probvlem may be?  I can give further data 
> when and if required.
> 
> Thank you
> 
> John Thompson
> 
> 
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