The simple constraint is that the only items showing on the monitor are the
Apple and the progress bar — absolutely nothing to click or see. At least, it
is rigorously protecting the computer.
I just now have written to Daniel.
Again, thanks — WAMUG rocks!
> On 15 Aug
OK maybe I hadn’t explained the hardware test/diagnostics properly - the Apple
and the progress bar should not come into it.
The first step is to switch the computer completely OFF – preferably using the
power button or, if all else fails, by turning off at the power socket.
When you say “it didn’t work” are you saying that following the instructions
for the hardware test/diagnostics failed to initiate the hardware tests (ie the
hardware tests did not run) – or are you saying that they ran OK but did not
indicate any problem?
You may be right when
I have now tried the diagnostics test as you suggested, but sadly, that also
had no effect. (My ‘puter is a late 2013 Mac Pro.)
I do appreciate your time and effort to help, and I thank you very much.
> On 15 Aug 2019, at 6:26 pm, Neil Houghton wrote:
> Hi Pat,
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