Massimo also write a ticket management app here :
http://code.google.com/p/web2py-issuetracker/
Or here :
https://github.com/mdipierro/web2py-appliances/tree/master/IssueTracker
Don't know if there is one more up to date.
But you suppose to be able to configure it so the app collect ticket
One option might be to have routes_onerror (
http://web2py.com/books/default/chapter/29/4#Routes-on-error) route to a
dynamic error handler, which could then send an email (in addition to
presenting a friendly error message). Another option might be to set up a
background task to watch for new
I have been finding most of the book samples don't have enough information
to actually implement what the second talks about.
For example where/how do I implement routes_onerror
routes_onerror = dict(application='error', controller='default',
function='index')
CAVEAT: i'm using routes.py NOT router.py.not sure if that changes the
syntax
the following is what i have to direct all errors to a user friendly page:
routes_onerror = [
('appname/*', '/appname/home/missing.html'),
]
and in controller home.py i have a function missing(). :)
On
Yeah I have mine in routes.py also I will try your suggestion and report
back, thanks.
On Sat, Apr 14, 2012 at 4:33 PM, howesc how...@umich.edu wrote:
CAVEAT: i'm using routes.py NOT router.py.not sure if that changes the
syntax
the following is what i have to direct all errors to a
On 15/04/12 6:19 AM, Bruce Wade wrote:
Hi,
Is there an easy to way to have an email sent to me whenever a ticket is
generated?
--
--
Regards,
Bruce Wade
http://ca.linkedin.com/in/brucelwade
http://www.wadecybertech.com
http://www.fittraineronline.com - Fitness Personal Trainers Online
Thanks I didn't even notice that script.
On Sat, Apr 14, 2012 at 4:37 PM, Rowdy ro...@netspace.net.au wrote:
On 15/04/12 6:19 AM, Bruce Wade wrote:
Hi,
Is there an easy to way to have an email sent to me whenever a ticket is
generated?
--
--
Regards,
Bruce Wade
On Apr 14, 2012, at 4:33 PM, howesc wrote:
CAVEAT: i'm using routes.py NOT router.py.not sure if that changes the
syntax
the following is what i have to direct all errors to a user friendly page:
routes_onerror = [
('appname/*', '/appname/home/missing.html'),
]
and in
I have been finding most of the book samples don't have enough information
to actually implement what the second talks about.
For example where/how do I implement routes_onerror
routes_onerror = dict(application='error', controller='default',
function='index')
Did you read this section
On Saturday, April 14, 2012 7:33:19 PM UTC-4, howesc wrote:
CAVEAT: i'm using routes.py NOT router.py.not sure if that changes the
syntax
There's no such thing as router.py -- routes always go in routes.py
(whether using the parameter-based or pattern-based systems).
Unfortunately,
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