Re: [webkit-dev] Bugzilla default assignees

[Brian Burg]

It should be possible for an administrator to set a component's default 
assignee and default cc: list. We use the default-cc approach for the Web 
Inspector component (though it often goes out of date).

However, the default assignee approach seems nice from a self-service POV, and 
we don’t seem to rely on the assignee field too much in the WebKit bugzilla. 
What do others think?

Brian

> On Sep 12, 2015, at 4:48 PM, Michael Catanzaro  wrote:
> 
> Hi,
> 
> In WebKit Bugzilla the default assignee for all bugs is Nobody. This is
> problematic because it makes it really hard to notice when new bugs are
> filed against a particular component. For example, I want to be CCed on
> all new bugs in the WebKit Gtk component. If there was a fake default
> assignee, say webkit-gtk-ma...@webkit.bugs, then I could just add that
> email to the User Watching section under my Email Preferences, and I'd
> notice whenever a bug in that component is filed or changes state. This
> is what we do in GNOME Bugzilla and it works quite well.
> 
> Since we don't have that, what I've been doing is watching Carlos
> Garcia, which is a decent approximation since he tends to get CCed on a
> lot of bugs. :) But only regular contributors know to CC him, so if the
> bug isn't filed by a regular contributor, nobody ever sees it.
> 
> If a Bugzilla admin could set up default assignees for the various
> components (or at least the WebKit Gtk component, but it would be
> useful for all of them), that would be awesome.
> 
> Thanks,
> 
> Michael
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Re: [webkit-dev] Bugzilla default assignees

[Alexey Proskuryakov]

Yet another approach used by the Accessibility component is to have a technical 
account auto-CC'ed, and then anyone interested can follow this account. This 
seems like the most reliable solution to me.

- Alexey



14 сент. 2015 г., в 9:26, Brian Burg  написал(а):

> It should be possible for an administrator to set a component's default 
> assignee and default cc: list. We use the default-cc approach for the Web 
> Inspector component (though it often goes out of date).
> 
> However, the default assignee approach seems nice from a self-service POV, 
> and we don’t seem to rely on the assignee field too much in the WebKit 
> bugzilla. What do others think?
> 
> Brian
> 
>> On Sep 12, 2015, at 4:48 PM, Michael Catanzaro  wrote:
>> 
>> Hi,
>> 
>> In WebKit Bugzilla the default assignee for all bugs is Nobody. This is
>> problematic because it makes it really hard to notice when new bugs are
>> filed against a particular component. For example, I want to be CCed on
>> all new bugs in the WebKit Gtk component. If there was a fake default
>> assignee, say webkit-gtk-ma...@webkit.bugs, then I could just add that
>> email to the User Watching section under my Email Preferences, and I'd
>> notice whenever a bug in that component is filed or changes state. This
>> is what we do in GNOME Bugzilla and it works quite well.
>> 
>> Since we don't have that, what I've been doing is watching Carlos
>> Garcia, which is a decent approximation since he tends to get CCed on a
>> lot of bugs. :) But only regular contributors know to CC him, so if the
>> bug isn't filed by a regular contributor, nobody ever sees it.
>> 
>> If a Bugzilla admin could set up default assignees for the various
>> components (or at least the WebKit Gtk component, but it would be
>> useful for all of them), that would be awesome.
>> 
>> Thanks,
>> 
>> Michael
>> ___
>> webkit-dev mailing list
>> webkit-dev@lists.webkit.org
>> https://lists.webkit.org/mailman/listinfo/webkit-dev
> 
> ___
> webkit-dev mailing list
> webkit-dev@lists.webkit.org
> https://lists.webkit.org/mailman/listinfo/webkit-dev

- Alexey


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Re: [webkit-dev] Bugzilla default assignees

[Michael Catanzaro]

On Mon, 2015-09-14 at 09:39 -0700, Alexey Proskuryakov wrote:
> Yet another approach used by the Accessibility component is to have a
> technical account auto-CC'ed, and then anyone interested can follow
> this account. This seems like the most reliable solution to me.

Yeah, I think that would be better, because that way everyone stays
CCed when the assignee changes. (In GNOME Bugzilla, the QA Contact
field serves that purpose, at the expense of cluttering the UI.)
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