Grievance, Notice of PP
On our notice we have listed detailed information on who to contact at our office in the event of a complaint. We also state that the patient may complain directly to the U.S. Secretary of DHHS. 1. Does that need to be listed?(seems like I remember it has to be on the NPP) 2. Do we need to list the address/contact to file a complaint specifically to DHHS as we did to complain to us? Craig Moen Director of Rehab THERAPY 2000 Confidential Information This email message is intended only for the person or entity to which it is addressed. Unless otherwise indicated or obvious by the nature of this transmittal, the information contained in this email message is privileged and confidential, intended for the use of the intended recipient (or the employee or agent responsible to deliver to the intended recipient), you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message THERAPY 2000 1881 Sylvan Avenue Suite 210 Dallas, Tx 75208 --- The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions on this listserv therefore represent the views of the individual participants, and do not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an official opinion, post your question to the WEDI SNIP Issues Database at http://snip.wedi.org/tracking/. These listservs should not be used for commercial marketing purposes or discussion of specific vendor products and services. They also are not intended to be used as a forum for personal disagreements or unprofessional communication at any time. You are currently subscribed to wedi-privacy as: [EMAIL PROTECTED] To unsubscribe from this list, go to the Subscribe/Unsubscribe form at http://subscribe.wedi.org or send a blank email to [EMAIL PROTECTED] If you need to unsubscribe but your current email address is not the same as the address subscribed to the list, please use the Subscribe/Unsubscribe form at http://subscribe.wedi.org
RE: Grievance, Notice of PP
Title: RE: Grievance, Notice of PP I survived another list serve about this same question. We do have to say in the Notice that they can complain directly to the Secretary. But the regs do not say you have to list the contact info for them (you do for your organization.) After asking the other list serve, the majority of people said they were not including the contact info for the Secretary in their Notice. But they would include it in a resolution letter about a complaint and would supply it if they were asked. Hope that helps. Deborah Campbell Compliance Coordinator Dominion Dental Services, Inc. 115 South Union Street, Suite 300 Alexandria, Virginia 22314 Phn: (703) 518-5000 ext. 3035 Fax: (703) 518-8849 Toll Free: 888-518-5338 Email: [EMAIL PROTECTED] *** The information in this email is confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it is prohibited and may be unlawful. * -Original Message- From: Craig Moen [mailto:[EMAIL PROTECTED]] Sent: Tuesday, March 18, 2003 2:35 PM To: WEDI SNIP Privacy Workgroup List Subject: Grievance, Notice of PP On our notice we have listed detailed information on who to contact at our office in the event of a complaint. We also state that the patient may complain directly to the U.S. Secretary of DHHS. 1. Does that need to be listed?(seems like I remember it has to be on the NPP) 2. Do we need to list the address/contact to file a complaint specifically to DHHS as we did to complain to us? Craig Moen Director of Rehab THERAPY 2000 Confidential Information This email message is intended only for the person or entity to which it is addressed. Unless otherwise indicated or obvious by the nature of this transmittal, the information contained in this email message is privileged and confidential, intended for the use of the intended recipient (or the employee or agent responsible to deliver to the intended recipient), you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message THERAPY 2000 1881 Sylvan Avenue Suite 210 Dallas, Tx 75208 --- The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions on this listserv therefore represent the views of the individual participants, and do not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an official opinion, post your question to the WEDI SNIP Issues Database at http://snip.wedi.org/tracking/. These listservs should not be used for commercial marketing purposes or discussion of specific vendor products and services. They also are not intended to be used as a forum for personal disagreements or unprofessional communication at any time. You are currently subscribed to wedi-privacy as: [EMAIL PROTECTED] To unsubscribe from this list, go to the Subscribe/Unsubscribe form at http://subscribe.wedi.org or send a blank email to [EMAIL PROTECTED] If you need to unsubscribe but your current email address is not the same as the address subscribed to the list, please use the Subscribe/Unsubscribe form at http://subscribe.wedi.org --- The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions on this listserv therefore represent the views of the individual participants, and do not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an official opinion, post your question to the WEDI SNIP Issues Database at http://snip.wedi.org/tracking/. These listservs should not be used for commercial marketing purposes or discussion of specific vendor products and services. They also are not intended to be used as a forum for personal disagreements or unprofessional communication at any time. You are currently subscribed to wedi-privacy as: [EMAIL PROTECTED] To unsubscribe from this list, go to the Subscribe/Unsubscribe form at http://subscribe.wedi.org or send a blank email to [EMAIL PROTECTED] If you need to unsubscribe but your current email address is not the same as the address subscribed to the list, please use the Subscribe/Unsubscribe form at http://subscribe.wedi.org
RE: Grievance, Notice of PP
Title: RE: Grievance, Notice of PP While "surviving" HIPAA is a challenge for us all.I meant to say I "surveyed" another list serve. Guess that wasa Freudian slip. Deborah Campbell -Original Message-From: Deborah Campbell [mailto:[EMAIL PROTECTED]Sent: Tuesday, March 18, 2003 3:34 PMTo: WEDI SNIP Privacy Workgroup ListSubject: RE: Grievance, Notice of PP I survived another list serve about this same question. We do have to say in the Notice that they can complain directly to the Secretary. But the regs do not say you have to list the contact info for them (you do for your organization.) After asking the other list serve, the majority of people said they were not including the contact info for the Secretary in their Notice. But they would include it in a resolution letter about a complaint and would supply it if they were asked. Hope that helps. Deborah Campbell Compliance Coordinator Dominion Dental Services, Inc. 115 South Union Street, Suite 300 Alexandria, Virginia 22314 Phn: (703) 518-5000 ext. 3035 Fax: (703) 518-8849 Toll Free: 888-518-5338 Email: [EMAIL PROTECTED] *** The information in this email is confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it is prohibited and may be unlawful. * -Original Message- From: Craig Moen [mailto:[EMAIL PROTECTED]] Sent: Tuesday, March 18, 2003 2:35 PM To: WEDI SNIP Privacy Workgroup List Subject: Grievance, Notice of PP On our notice we have listed detailed information on who to contact at our office in the event of a complaint. We also state that the patient may complain directly to the U.S. Secretary of DHHS. 1. Does that need to be listed?(seems like I remember it has to be on the NPP) 2. Do we need to list the address/contact to file a complaint specifically to DHHS as we did to complain to us? Craig Moen Director of Rehab THERAPY 2000 Confidential Information This email message is intended only for the person or entity to which it is addressed. Unless otherwise indicated or obvious by the nature of this transmittal, the information contained in this email message is privileged and confidential, intended for the use of the intended recipient (or the employee or agent responsible to deliver to the intended recipient), you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message THERAPY 2000 1881 Sylvan Avenue Suite 210 Dallas, Tx 75208 --- The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions on this listserv therefore represent the views of the individual participants, and do not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an official opinion, post your question to the WEDI SNIP Issues Database at http://snip.wedi.org/tracking/. These listservs should not be used for commercial marketing purposes or discussion of specific vendor products and services. They also are not intended to be used as a forum for personal disagreements or unprofessional communication at any time. You are currently subscribed to wedi-privacy as: [EMAIL PROTECTED] To unsubscribe from this list, go to the Subscribe/Unsubscribe form at http://subscribe.wedi.org or send a blank email to [EMAIL PROTECTED] If you need to unsubscribe but your current email address is not the same as the address subscribed to the list, please use the Subscribe/Unsubscribe form at http://subscribe.wedi.org---The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions on this listserv therefore represent the views of the individual participants, and do not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an official opinion, post your question to the WEDI SNIP Issues Database at http://snip.wedi.org/tracking/. These listservs should not be used for commercial marketing purposes or discussion of specific vendor products and services. They also are not intended to be used as a forum for personal disagreements or unprofessional communication at any time.You are currently subscribed to wedi-privacy as: [EMAIL PROTECTED]To unsubscribe from this list, go to the Subscribe/Unsubscribe form at http://subscribe.wedi.org or send a blank email to [EMAIL PROTECTED]If you need to uns
RE: Grievance, Notice of PP
Title: RE: Grievance, Notice of PP Our NPP refers to both, but doesn't identify me by name. We put Privacy Officer with the system address and the main phone number. This way, if the privacy officer changes or my extension changes, the NPP won't have to and we wouldn't have to send it out all over again. -Original Message-From: Deborah Campbell [mailto:[EMAIL PROTECTED]Sent: Tuesday, March 18, 2003 2:34 PMTo: WEDI SNIP Privacy Workgroup ListSubject: RE: Grievance, Notice of PP I survived another list serve about this same question. We do have to say in the Notice that they can complain directly to the Secretary. But the regs do not say you have to list the contact info for them (you do for your organization.) After asking the other list serve, the majority of people said they were not including the contact info for the Secretary in their Notice. But they would include it in a resolution letter about a complaint and would supply it if they were asked. Hope that helps. Deborah Campbell Compliance Coordinator Dominion Dental Services, Inc. 115 South Union Street, Suite 300 Alexandria, Virginia 22314 Phn: (703) 518-5000 ext. 3035 Fax: (703) 518-8849 Toll Free: 888-518-5338 Email: [EMAIL PROTECTED] *** The information in this email is confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it is prohibited and may be unlawful. * -Original Message- From: Craig Moen [mailto:[EMAIL PROTECTED]] Sent: Tuesday, March 18, 2003 2:35 PM To: WEDI SNIP Privacy Workgroup List Subject: Grievance, Notice of PP On our notice we have listed detailed information on who to contact at our office in the event of a complaint. We also state that the patient may complain directly to the U.S. Secretary of DHHS. 1. Does that need to be listed?(seems like I remember it has to be on the NPP) 2. Do we need to list the address/contact to file a complaint specifically to DHHS as we did to complain to us? Craig Moen Director of Rehab THERAPY 2000 Confidential Information This email message is intended only for the person or entity to which it is addressed. Unless otherwise indicated or obvious by the nature of this transmittal, the information contained in this email message is privileged and confidential, intended for the use of the intended recipient (or the employee or agent responsible to deliver to the intended recipient), you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message THERAPY 2000 1881 Sylvan Avenue Suite 210 Dallas, Tx 75208 --- The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions on this listserv therefore represent the views of the individual participants, and do not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an official opinion, post your question to the WEDI SNIP Issues Database at http://snip.wedi.org/tracking/. These listservs should not be used for commercial marketing purposes or discussion of specific vendor products and services. They also are not intended to be used as a forum for personal disagreements or unprofessional communication at any time. You are currently subscribed to wedi-privacy as: [EMAIL PROTECTED] To unsubscribe from this list, go to the Subscribe/Unsubscribe form at http://subscribe.wedi.org or send a blank email to [EMAIL PROTECTED] If you need to unsubscribe but your current email address is not the same as the address subscribed to the list, please use the Subscribe/Unsubscribe form at http://subscribe.wedi.org---The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions on this listserv therefore represent the views of the individual participants, and do not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an official opinion, post your question to the WEDI SNIP Issues Database at http://snip.wedi.org/tracking/. These listservs should not be used for commercial marketing purposes or discussion of specific vendor products and services. They also are not intended to be used as a forum for personal disagreements or unprofessional communication at any time.You are currently subscribed to wedi-privacy as: [EMAIL PROTECTED]To unsubscribe from this list, go to the Subscribe/Unsubscribe
RE: Grievance, Notice of PP
Title: Message You may just list the title of the person in your office who is responsible for receiving complaints, along with the phone number. It's not required that you provide the contact information for the Secretary, but I think it's a good idea to be forthcoming with that information. By listing the title or office, you won't need to change your Notice whenever personnel designations change. Here are the citations from the Final Rule: § 164.520 Notice of privacy practices for protected health information (vi) Complaints. The notice must contain a statement that individuals may complain to the covered entity and to the Secretary if they believe their privacy rights have been violated, a brief description of how the individual may file a complaint with the covered entity, and a statement that the individual will not be retaliated against for filing a complaint. (vii) Contact. The notice must contain the name, or title, and telephone number of a person or office to contact for further information as required by § 164.530(a)(1)(ii). § 164.530 Administrative requirements. (a)(1) Standard: personnel designations. (i) A covered entity must designate a privacy official who is responsible for the development and implementation of the policies and procedures of the entity. (ii) A covered entity must designate a contact person or office who is responsible for receiving complaints under this section and who is able to provide further information about matters covered by the notice required by § 164.520. Regards, Sherry L. Neuman, PharmD Compliance Solutions for Healthcare [EMAIL PROTECTED] Direct: 209-744-0447 Mobile: 916-747-0999 HIPAA Privacy Deadline is April 14, 2003! -Original Message-From: Deborah Campbell [mailto:[EMAIL PROTECTED] Sent: Tuesday, March 18, 2003 12:34 PMTo: WEDI SNIP Privacy Workgroup ListSubject: RE: Grievance, Notice of PP I survived another list serve about this same question. We do have to say in the Notice that they can complain directly to the Secretary. But the regs do not say you have to list the contact info for them (you do for your organization.) After asking the other list serve, the majority of people said they were not including the contact info for the Secretary in their Notice. But they would include it in a resolution letter about a complaint and would supply it if they were asked. Hope that helps. Deborah Campbell Compliance Coordinator Dominion Dental Services, Inc. 115 South Union Street, Suite 300 Alexandria, Virginia 22314 Phn: (703) 518-5000 ext. 3035 Fax: (703) 518-8849 Toll Free: 888-518-5338 Email: [EMAIL PROTECTED] *** The information in this email is confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it is prohibited and may be unlawful. * -Original Message- From: Craig Moen [mailto:[EMAIL PROTECTED]] Sent: Tuesday, March 18, 2003 2:35 PM To: WEDI SNIP Privacy Workgroup List Subject: Grievance, Notice of PP On our notice we have listed detailed information on who to contact at our office in the event of a complaint. We also state that the patient may complain directly to the U.S. Secretary of DHHS. 1. Does that need to be listed?(seems like I remember it has to be on the NPP) 2. Do we need to list the address/contact to file a complaint specifically to DHHS as we did to complain to us? Craig Moen Director of Rehab THERAPY 2000 Confidential Information This email message is intended only for the person or entity to which it is addressed. Unless otherwise indicated or obvious by the nature of this transmittal, the information contained in this email message is privileged and confidential, intended for the use of the intended recipient (or the employee or agent responsible to deliver to the intended recipient), you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message THERAPY 2000 1881 Sylvan Avenue Suite 210 Dallas, Tx 75208 --- The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions on this listserv therefore represent the views of the individual participants, and do not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an official opinion, post your question to the WEDI SNIP Issues Database at http://snip.wedi.org/tracking/. These listservs should
