[Bug 37797] Wikimedia Shop is only available in English

2014-10-09 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

Andre Klapper aklap...@wikimedia.org changed:

   What|Removed |Added

   Target Milestone|Mysterious future   |---

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[Bug 37797] Wikimedia Shop is only available in English

2014-02-19 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

Andre Klapper aklap...@wikimedia.org changed:

   What|Removed |Added

   Priority|High|Normal

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[Bug 37797] Wikimedia Shop is only available in English

2014-02-19 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

--- Comment #18 from Caitlin Cogdill ccogd...@wikimedia.org ---
Okay, that's fine. I'd just like to ask the conversation moves to Meta so it
can more exposed to the community at large and contained under the other shop
discussions.

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[Bug 37797] Wikimedia Shop is only available in English

2014-02-18 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

--- Comment #14 from Caitlin Cogdill ccogd...@wikimedia.org ---
Just an update on this bug — I have updated the merch FAQ to show our current
stance, and welcome further discussion on the talk page. I'd like to recommend
we close this bug.

Thanks all for your attention and input.

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[Bug 37797] Wikimedia Shop is only available in English

2014-02-18 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

--- Comment #15 from Caitlin Cogdill ccogd...@wikimedia.org ---
Sorry all, I meant to include the think to the FAQ on Meta:
https://meta.wikimedia.org/wiki/Wikimedia_merchandise#How_about_the_store_.28and_products.29_in_my_language.3F

Thanks again!

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[Bug 37797] Wikimedia Shop is only available in English

2014-02-18 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

jeremyb bugzilla+org.wikime...@tuxmachine.com changed:

   What|Removed |Added

 Status|ASSIGNED|NEW
   Assignee|jalexan...@wikimedia.org|ccogd...@wikimedia.org
   Target Milestone|--- |Mysterious future

--- Comment #16 from jeremyb bugzilla+org.wikime...@tuxmachine.com ---
(In reply to Caitlin Cogdill from comment #14)
 I'd like to
 recommend we close this bug.

I personally would prefer leaving it open. Priority, whiteboard, and other
fields can be tweaked to reflect your prognosis/plans. (which you can then
sort/filter on)

Other bugs are sometimes kept open for extraordinary periods. (see e.g. Bug 1,
Bug 189)

Where are the higher priority items you mentioned tracked? (e.g. redesign,
shipping improvements) I guess some of those deserve their own bugs if they
don't already exist.

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[Bug 37797] Wikimedia Shop is only available in English

2014-02-18 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

--- Comment #17 from Nemo federicol...@tiscali.it ---
This bug will stay open. When the in-house design that should make it more
easy to display alternate languages happens, we'll close it.

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[Bug 37797] Wikimedia Shop is only available in English

2013-11-14 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

Nemo federicol...@tiscali.it changed:

   What|Removed |Added

 CC||federicol...@tiscali.it

--- Comment #13 from Nemo federicol...@tiscali.it ---
http://lists.wikimedia.org/pipermail/wikimedia-l/2013-November/128762.html

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[Bug 37797] Wikimedia Shop is only available in English

2013-04-09 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

--- Comment #12 from MZMcBride b...@mzmcbride.com ---
(In reply to comment #11)
 Can we please stop finding excuses to provide services only in English? It's
 getting old.

I started some notes here: [[m:Best practices in evaluating new software]]. I
think documenting the expectation here will help.

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[Bug 37797] Wikimedia Shop is only available in English

2013-03-26 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

Tomasz W. Kozłowski odder.w...@gmail.com changed:

   What|Removed |Added

 CC||odder.w...@gmail.com

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[Bug 37797] Wikimedia Shop is only available in English

2013-03-18 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

Nemo federicol...@tiscali.it changed:

   What|Removed |Added

 CC|federicol...@tiscali.it |

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[Bug 37797] Wikimedia Shop is only available in English

2013-02-03 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

Meteor 604733...@qq.com changed:

   What|Removed |Added

 CC||604733...@qq.com

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[Bug 37797] Wikimedia Shop is only available in English

2012-10-23 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

--- Comment #10 from Nemo_bis federicol...@tiscali.it 2012-10-23 07:57:24 UTC 
---
(In reply to comment #9)
 I think we need to increase sales to really justify the resources that would 
 be
 required to do something more complex then shopify but I'm working on that and
 heading in that direction. I think it will happen.

This is a comma 22. [Chapters are not allowed to make shops on the grounds that
the WMF does, but] the WMF doesn't sell to those countries because it sells
only in English, and will not support those languages because their countries
are not buying enough.

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[Bug 37797] Wikimedia Shop is only available in English

2012-10-23 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

--- Comment #11 from Siebrand s.mazel...@xs4all.nl 2012-10-23 09:18:48 UTC ---
Can we please stop finding excuses to provide services only in English? It's
getting old.

Proper product selection and thinking ahead goes a long way. This story makes
me really sad. More sad than would be appropriate to write down here, frankly.

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[Bug 37797] Wikimedia Shop is only available in English

2012-10-22 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

Andre Klapper aklap...@wikimedia.org changed:

   What|Removed |Added

   Priority|Highest |High
 CC||aklap...@wikimedia.org

--- Comment #8 from Andre Klapper aklap...@wikimedia.org 2012-10-22 19:28:10 
UTC ---
James: Any chance to answer comment 5 and comment 6, please?

[I'm decreasing priority as fixing is definitely something to achieve, but not
the very first item on a list of urgent things.]

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[Bug 37797] Wikimedia Shop is only available in English

2012-10-22 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

James Alexander jalexan...@wikimedia.org changed:

   What|Removed |Added

 Status|NEW |ASSIGNED

--- Comment #9 from James Alexander jalexan...@wikimedia.org 2012-10-22 
21:26:09 UTC ---
Thanks for the poke Andrew,

@MZ: The shopify code is sadly not completely open or available. Pieces of it
(https://github.com/Shopify ) including much of their payment process (
https://github.com/Shopify/active_merchant ) is but it really only lets us
write a new payment processor for them which they can then integrate if they
want. 

In the long run I would really like to use either a Mediawiki extension or
something like Magento which is an open source php shop system  (both free and
paid/hosted open source but the free version is still pretty darn good) . If we
use Mediawiki I think the easiest payment system is going to be piggy backing
onto our fundraising processing software that already integrates well and is
fairly scalable for something like that. Both options would be much better for
translations.


@Nemo: Yeah, the original decision to start with Shopify was done before my
time in the role but I have very unpolished notes that I made near the start
and since then that I'm happy to share in writing and/or phone/email
conversations about my thoughts. The simple version is that there are multiple
other options that could be available (including some that I would prefer like
Magento and MW) but the ease and simplicity of starting with shopify meant it
made sense to continue along this path for now given our resources. They are
very good for 1 language (any language really) and are very plug and play.

I think we need to increase sales to really justify the resources that would be
required to do something more complex then shopify but I'm working on that and
heading in that direction. I think it will happen.

On a side note: I expect to have at least one language opening up next month.
I'm going to start the translation process on wiki as soon as I can (I have not
yet finalized what that first language will be but have it narrowed down to a
couple at least).

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[Bug 37797] Wikimedia Shop is only available in English

2012-10-02 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

--- Comment #7 from MZMcBride b...@mzmcbride.com 2012-10-03 01:36:53 UTC ---
Bump.

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[Bug 37797] Wikimedia Shop is only available in English

2012-08-27 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

--- Comment #6 from Nemo_bis federicol...@tiscali.it 2012-08-27 06:11:28 UTC 
---
Also, can you share the assessments that you surely have produced to choose it
in the first place, to understand it better? They don't need to be polished in
any way, not to be made public if you don't want to, as long as they're
available for those interested (chapters come to mind for instance).

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[Bug 37797] Wikimedia Shop is only available in English

2012-08-26 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

Siebrand s.mazel...@xs4all.nl changed:

   What|Removed |Added

 CC||s.mazel...@xs4all.nl

--- Comment #3 from Siebrand s.mazel...@xs4all.nl 2012-08-27 00:02:29 UTC ---
This appears to be a very English language centric view, James, that is hard to
connect to 4 out of 5 strategic priorities of the Wikimedia Foundation: 
Increase participation, Improve quality, Increase reach, Encourage innovation.

Are the plans still to not look into this before the fiscal year 2013-2014?

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[Bug 37797] Wikimedia Shop is only available in English

2012-08-26 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

--- Comment #4 from James Alexander jalexan...@wikimedia.org 2012-08-27 
00:22:25 UTC ---
I apologize if my statement was un clear, I think it made much more sense in my
mind with my intonation then it did on paper.  I did not mean to imply we would
not be looking at it before fiscal year 2013-2014 I was attempting to say that
we would DEFINITELY attempt to do it well before that. The current software
challenges make it difficult to do it at a large scale (as many languages as we
would like as quickly as we would like) but there are lots of options that we
are looking at including multiple interconnected shops and additional software
options and leveraging the chapter store connections that we want to make as we
expand as well.

My personal goal at the moment is to have at least 1-2 new languages up and
running before the holiday season (at the same time as a European fulfillment
center).

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[Bug 37797] Wikimedia Shop is only available in English

2012-08-26 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

--- Comment #5 from MZMcBride b...@mzmcbride.com 2012-08-27 00:32:44 UTC ---
(In reply to comment #4)
 The current software
 challenges make it difficult to do it at a large scale (as many languages as 
 we
 would like as quickly as we would like) but there are lots of options that we
 are looking at including multiple interconnected shops and additional software
 options and leveraging the chapter store connections that we want to make as 
 we
 expand as well.

I'm curious, how abstracted is the payment processing/handling of the site from
the browsing part? If it's reasonably abstracted, setting up a wiki might be
easiest here. Wikis support a proper Vector skin, they support galleries of
products, they support internationalization, they come with revision control
and access control, etc.

I know we've discussed using MediaWiki (and possibly an extension) for the
Wikimedia Shop, but I'm curious just how much work is involved (roughly). Is
the code that runs the current Shopify shop public? How easy is it to take data
from a standard MediaWiki wiki and pass it to Shopify's shopping cart? What are
the other hurdles?

Or to think about this another way: does Shopify have other customers who have
their own sites where Shopify only acts as the backend?

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[Bug 37797] Wikimedia Shop is only available in English

2012-08-25 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

Nemo_bis federicol...@tiscali.it changed:

   What|Removed |Added

   Priority|Unprioritized   |Highest
URL||https://meta.wikimedia.org/
   ||wiki/Talk:Wikimedia_merchan
   ||dise#Translation_of_the_sho
   ||p
 CC||federicol...@tiscali.it,
   ||robinp.1...@gmail.com

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[Bug 37797] Wikimedia Shop is only available in English

2012-06-21 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

matanya matanya.mo...@gmail.com changed:

   What|Removed |Added

 CC||matanya.mo...@gmail.com
 Depends on||37798

--- Comment #1 from matanya matanya.mo...@gmail.com 2012-06-21 17:22:33 UTC 
---
It would be quite easy to translate it to many languages if it was opened to
edit. putting it as depends on bug#37798 .

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[Bug 37797] Wikimedia Shop is only available in English

2012-06-21 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

Sam Reed (reedy) s...@reedyboy.net changed:

   What|Removed |Added

   Keywords||i18n

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[Bug 37797] Wikimedia Shop is only available in English

2012-06-21 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

James Alexander jalexan...@wikimedia.org changed:

   What|Removed |Added

 Depends on|37798   |

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[Bug 37797] Wikimedia Shop is only available in English

2012-06-21 Thread bugzilla-daemon
https://bugzilla.wikimedia.org/show_bug.cgi?id=37797

James Alexander jalexan...@wikimedia.org changed:

   What|Removed |Added

 AssignedTo|wikibugs-l@lists.wikimedia. |jalexan...@wikimedia.org
   |org |

--- Comment #2 from James Alexander jalexan...@wikimedia.org 2012-06-22 
00:29:15 UTC ---
This is separate from bug#37798 because the current underlying software does
not allow full translations (even if openly editable you would just be changing
english to X language and english would no longer be available). 

There are ways that we could get the 'normal' part of the shop to be translated
but even with that hack are unable to translate the checkout at all (it can
only be one language per store front period). I think that having half the
store translated but not the payment pages would be an even worse experience
then having it all in English.

We've been looking at other (open and PHP) options that would allow us to
translate it in a more complete way but requires moving to new store software
(or building our own). I don't think this is at all out of the question but
we're going to need to wait at least another month or two and test out the
demand on the public before we can justify the resources to do that. 

Obviously with our culture it's incredibly important long term to be able to
handle multiple languages (as many as possible) and that's going to remain
important especially before we roll out any kind of international publicity. As
we're starting out however we're going to focus on the English version and not
pushing it past the English projects because of this. We aren't looking to do
this a year from now though we're hoping to make any changes needed much
sooner as soon as we can justify it and get the resources.

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