[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-09-26 Thread Gehel
Gehel closed this task as "Resolved".

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To: EBernhardson, Gehel
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GFontenelle_WMF, Gehel, Fuzheado, Aklapper, Dominicbm, Jersione, Hellket777, 
LisafBia6531, Astuthiodit_1, AWesterinen, 786, Biggs657, karapayneWMDE, 
Invadibot, maantietaja, Juan90264, Alter-paule, Beast1978, CBogen, ItamarWMDE, 
Un1tY, Akuckartz, Hook696, Kent7301, joker88john, CucyNoiD, Nandana, 
Namenlos314, Gaboe420, Giuliamocci, Cpaulf30, Lahi, Gq86, Af420, Bsandipan, 
Lucas_Werkmeister_WMDE, GoranSMilovanovic, QZanden, EBjune, merbst, 
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-09-12 Thread gerritbot
gerritbot added a comment.


  Change 830924 **merged** by jenkins-bot:
  
  [wikidata/query/rdf@master] Store OAuth1AccessToken fully within cookies
  
  https://gerrit.wikimedia.org/r/830924

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To: EBernhardson, gerritbot
Cc: HenkvD, MPhamWMF, DAbad, RKemper, EBernhardson, FRomeo_WMF, 
GFontenelle_WMF, Gehel, Fuzheado, Aklapper, Dominicbm, Jersione, Hellket777, 
LisafBia6531, Astuthiodit_1, AWesterinen, 786, Biggs657, karapayneWMDE, 
Invadibot, maantietaja, Juan90264, Alter-paule, Beast1978, CBogen, ItamarWMDE, 
Un1tY, Akuckartz, Hook696, Kent7301, joker88john, CucyNoiD, Nandana, 
Namenlos314, Gaboe420, Giuliamocci, Cpaulf30, Lahi, Gq86, Af420, Bsandipan, 
Lucas_Werkmeister_WMDE, GoranSMilovanovic, QZanden, EBjune, merbst, 
LawExplorer, Lewizho99, Maathavan, _jensen, rosalieper, Neuronton, Scott_WUaS, 
Jonas, Xmlizer, jkroll, Wikidata-bugs, Jdouglas, aude, Tobias1984, Manybubbles, 
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-09-08 Thread gerritbot
gerritbot added a comment.


  Change 830924 had a related patch set uploaded (by Ebernhardson; author: 
Ebernhardson):
  
  [wikidata/query/rdf@master] Store OAuth1AccessToken fully within cookies
  
  https://gerrit.wikimedia.org/r/830924

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  https://phabricator.wikimedia.org/T306899

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To: EBernhardson, gerritbot
Cc: HenkvD, MPhamWMF, DAbad, RKemper, EBernhardson, FRomeo_WMF, 
GFontenelle_WMF, Gehel, Fuzheado, Aklapper, Dominicbm, Jersione, Hellket777, 
LisafBia6531, Astuthiodit_1, AWesterinen, 786, Biggs657, karapayneWMDE, 
Invadibot, maantietaja, Juan90264, Alter-paule, Beast1978, CBogen, ItamarWMDE, 
Un1tY, Akuckartz, Hook696, Kent7301, joker88john, CucyNoiD, Nandana, 
Namenlos314, Gaboe420, Giuliamocci, Cpaulf30, Lahi, Gq86, Af420, Bsandipan, 
Lucas_Werkmeister_WMDE, GoranSMilovanovic, QZanden, EBjune, merbst, 
LawExplorer, Lewizho99, Maathavan, _jensen, rosalieper, Neuronton, Scott_WUaS, 
Jonas, Xmlizer, jkroll, Wikidata-bugs, Jdouglas, aude, Tobias1984, Manybubbles, 
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-09-01 Thread EBernhardson
EBernhardson added a comment.


  Some quick testing makes this look successful.  Using curl to perform a POST 
no longer 500's:
  
curl 'https://commons-query.wikimedia.org/sparql' \
  -XPOST \
  -H 'cookie: wcqsOauth=; wcqsSession=' \
  -d 
'query=prefix%20schema:%20%3Chttp://schema.org/%3E%20SELECT%20*%20WHERE%20%7B%3Chttp://www.wikidata.org%3E%20schema:dateModified%20?y%7D&nocache=27701073'
  
  Additionally the underlying issue, that the JWT would expire also looks 
resolved. Tested by opening the UI in a browser tab along with the network 
inspector and leaving it for many hours.  The UI performs a regular request 
every 10 minutes to ask about update lag, every couple hours those requests 
return a 307 response that includes a new JWT and the requests continue to work.
  
  Looks to be working as expected. If i leave a browser window along with the 
network inspector open for a few hours can see it getting a 307 every couple 
hours with a refreshed JWT.  Additionally manually POST'ing a 
  request

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To: EBernhardson
Cc: HenkvD, MPhamWMF, DAbad, RKemper, EBernhardson, FRomeo_WMF, 
GFontenelle_WMF, Gehel, Fuzheado, Aklapper, Dominicbm, Jersione, Hellket777, 
LisafBia6531, Astuthiodit_1, AWesterinen, 786, Biggs657, karapayneWMDE, 
Invadibot, maantietaja, Juan90264, Alter-paule, Beast1978, CBogen, ItamarWMDE, 
Un1tY, Akuckartz, Hook696, Kent7301, joker88john, CucyNoiD, Nandana, 
Namenlos314, Gaboe420, Giuliamocci, Cpaulf30, Lahi, Gq86, Af420, Bsandipan, 
Lucas_Werkmeister_WMDE, GoranSMilovanovic, QZanden, EBjune, merbst, 
LawExplorer, Lewizho99, Maathavan, _jensen, rosalieper, Neuronton, Scott_WUaS, 
Jonas, Xmlizer, jkroll, Wikidata-bugs, Jdouglas, aude, Tobias1984, Manybubbles, 
Mbch331
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-08-29 Thread Stashbot
Stashbot added a comment.


  Mentioned in SAL (#wikimedia-operations) [2022-08-30T05:03:45Z]  
T306899  T316496 
 Deployed WCQS `0.3.115`. That 
should (hopefully) resolve these tickets.

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GFontenelle_WMF, Gehel, Fuzheado, Aklapper, Dominicbm, Hellket777, 
LisafBia6531, Astuthiodit_1, AWesterinen, 786, Biggs657, karapayneWMDE, 
Invadibot, maantietaja, Juan90264, Alter-paule, Beast1978, CBogen, ItamarWMDE, 
Un1tY, Akuckartz, Hook696, Kent7301, joker88john, CucyNoiD, Nandana, 
Namenlos314, Gaboe420, Giuliamocci, Cpaulf30, Lahi, Gq86, Af420, Bsandipan, 
Lucas_Werkmeister_WMDE, GoranSMilovanovic, QZanden, EBjune, merbst, 
LawExplorer, Lewizho99, Maathavan, _jensen, rosalieper, Neuronton, Scott_WUaS, 
Jonas, Xmlizer, jkroll, Wikidata-bugs, Jdouglas, aude, Tobias1984, Manybubbles, 
Mbch331
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-08-29 Thread gerritbot
gerritbot added a comment.


  Change 825922 **merged** by jenkins-bot:
  
  [wikidata/query/rdf@master] mw-oauth-proxy: Update nginx test integration to 
work with POST
  
  https://gerrit.wikimedia.org/r/825922

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To: EBernhardson, gerritbot
Cc: HenkvD, MPhamWMF, DAbad, RKemper, EBernhardson, FRomeo_WMF, 
GFontenelle_WMF, Gehel, Fuzheado, Aklapper, Dominicbm, Hellket777, 
LisafBia6531, Astuthiodit_1, AWesterinen, 786, Biggs657, karapayneWMDE, 
Invadibot, maantietaja, Juan90264, Alter-paule, Beast1978, CBogen, ItamarWMDE, 
Un1tY, Akuckartz, Hook696, Kent7301, joker88john, CucyNoiD, Nandana, 
Namenlos314, Gaboe420, Giuliamocci, Cpaulf30, Lahi, Gq86, Af420, Bsandipan, 
Lucas_Werkmeister_WMDE, GoranSMilovanovic, QZanden, EBjune, merbst, 
LawExplorer, Lewizho99, Maathavan, _jensen, rosalieper, Neuronton, Scott_WUaS, 
Jonas, Xmlizer, jkroll, Wikidata-bugs, Jdouglas, aude, Tobias1984, Manybubbles, 
Mbch331
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-08-29 Thread gerritbot
gerritbot added a comment.


  Change 825434 **merged** by jenkins-bot:
  
  [wikidata/query/rdf@master] mw-oauth-proxy: Remember access token and use to 
refresh session
  
  https://gerrit.wikimedia.org/r/825434

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To: EBernhardson, gerritbot
Cc: HenkvD, MPhamWMF, DAbad, RKemper, EBernhardson, FRomeo_WMF, 
GFontenelle_WMF, Gehel, Fuzheado, Aklapper, Dominicbm, Hellket777, 
LisafBia6531, Astuthiodit_1, AWesterinen, 786, Biggs657, karapayneWMDE, 
Invadibot, maantietaja, Juan90264, Alter-paule, Beast1978, CBogen, ItamarWMDE, 
Un1tY, Akuckartz, Hook696, Kent7301, joker88john, CucyNoiD, Nandana, 
Namenlos314, Gaboe420, Giuliamocci, Cpaulf30, Lahi, Gq86, Af420, Bsandipan, 
Lucas_Werkmeister_WMDE, GoranSMilovanovic, QZanden, EBjune, merbst, 
LawExplorer, Lewizho99, Maathavan, _jensen, rosalieper, Neuronton, Scott_WUaS, 
Jonas, Xmlizer, jkroll, Wikidata-bugs, Jdouglas, aude, Tobias1984, Manybubbles, 
Mbch331
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-08-25 Thread gerritbot
gerritbot added a comment.


  Change 825925 **merged** by Bking:
  
  [operations/puppet@production] query_service: Avoid passing content body to 
internal auth endpoints
  
  https://gerrit.wikimedia.org/r/825925

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To: EBernhardson, gerritbot
Cc: HenkvD, MPhamWMF, DAbad, RKemper, EBernhardson, FRomeo_WMF, 
GFontenelle_WMF, Gehel, Fuzheado, Aklapper, Dominicbm, Hellket777, 
LisafBia6531, Astuthiodit_1, AWesterinen, 786, Biggs657, karapayneWMDE, 
Invadibot, maantietaja, Juan90264, Alter-paule, Beast1978, CBogen, ItamarWMDE, 
Un1tY, Akuckartz, Hook696, Kent7301, joker88john, CucyNoiD, Nandana, 
Namenlos314, Gaboe420, Giuliamocci, Cpaulf30, Lahi, Gq86, Af420, Bsandipan, 
Lucas_Werkmeister_WMDE, GoranSMilovanovic, QZanden, EBjune, merbst, 
LawExplorer, Lewizho99, Maathavan, _jensen, rosalieper, Neuronton, Scott_WUaS, 
Jonas, Xmlizer, jkroll, Wikidata-bugs, Jdouglas, aude, Tobias1984, Manybubbles, 
Mbch331
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-08-23 Thread gerritbot
gerritbot added a comment.


  Change 825925 had a related patch set uploaded (by Ebernhardson; author: 
Ebernhardson):
  
  [operations/puppet@production] query_service: Avoid passing content body to 
internal auth endpoints
  
  https://gerrit.wikimedia.org/r/825925

TASK DETAIL
  https://phabricator.wikimedia.org/T306899

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To: EBernhardson, gerritbot
Cc: HenkvD, MPhamWMF, DAbad, RKemper, EBernhardson, FRomeo_WMF, 
GFontenelle_WMF, Gehel, Fuzheado, Aklapper, Dominicbm, Hellket777, 
LisafBia6531, Astuthiodit_1, AWesterinen, 786, Biggs657, karapayneWMDE, 
Invadibot, maantietaja, Juan90264, Alter-paule, Beast1978, CBogen, ItamarWMDE, 
Un1tY, Akuckartz, Hook696, Kent7301, joker88john, CucyNoiD, Nandana, 
Namenlos314, Gaboe420, Giuliamocci, Cpaulf30, Lahi, Gq86, Af420, Bsandipan, 
Lucas_Werkmeister_WMDE, GoranSMilovanovic, QZanden, EBjune, merbst, 
LawExplorer, Lewizho99, Maathavan, _jensen, rosalieper, Neuronton, Scott_WUaS, 
Jonas, Xmlizer, jkroll, Wikidata-bugs, Jdouglas, aude, Tobias1984, Manybubbles, 
Mbch331
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-08-23 Thread gerritbot
gerritbot added a comment.


  Change 825922 had a related patch set uploaded (by Ebernhardson; author: 
Ebernhardson):
  
  [wikidata/query/rdf@master] mw-oauth-proxy: Update nginx test integration to 
work with POST
  
  https://gerrit.wikimedia.org/r/825922

TASK DETAIL
  https://phabricator.wikimedia.org/T306899

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To: EBernhardson, gerritbot
Cc: HenkvD, MPhamWMF, DAbad, RKemper, EBernhardson, FRomeo_WMF, 
GFontenelle_WMF, Gehel, Fuzheado, Aklapper, Dominicbm, Hellket777, 
LisafBia6531, Astuthiodit_1, AWesterinen, 786, Biggs657, karapayneWMDE, 
Invadibot, maantietaja, Juan90264, Alter-paule, Beast1978, CBogen, ItamarWMDE, 
Un1tY, Akuckartz, Hook696, Kent7301, joker88john, CucyNoiD, Nandana, 
Namenlos314, Gaboe420, Giuliamocci, Cpaulf30, Lahi, Gq86, Af420, Bsandipan, 
Lucas_Werkmeister_WMDE, GoranSMilovanovic, QZanden, EBjune, merbst, 
LawExplorer, Lewizho99, Maathavan, _jensen, rosalieper, Neuronton, Scott_WUaS, 
Jonas, Xmlizer, jkroll, Wikidata-bugs, Jdouglas, aude, Tobias1984, Manybubbles, 
Mbch331
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-08-22 Thread gerritbot
gerritbot added a project: Patch-For-Review.

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Cc: HenkvD, MPhamWMF, DAbad, RKemper, EBernhardson, FRomeo_WMF, 
GFontenelle_WMF, Gehel, Fuzheado, Aklapper, Dominicbm, Hellket777, 
LisafBia6531, Astuthiodit_1, AWesterinen, 786, Biggs657, karapayneWMDE, 
Invadibot, maantietaja, Juan90264, Alter-paule, Beast1978, CBogen, ItamarWMDE, 
Un1tY, Akuckartz, Hook696, Kent7301, joker88john, CucyNoiD, Nandana, 
Namenlos314, Gaboe420, Giuliamocci, Cpaulf30, Lahi, Gq86, Af420, Bsandipan, 
Lucas_Werkmeister_WMDE, GoranSMilovanovic, QZanden, EBjune, merbst, 
LawExplorer, Lewizho99, Maathavan, _jensen, rosalieper, Neuronton, Scott_WUaS, 
Jonas, Xmlizer, jkroll, Wikidata-bugs, Jdouglas, aude, Tobias1984, Manybubbles, 
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-08-22 Thread gerritbot
gerritbot added a comment.


  Change 825434 had a related patch set uploaded (by Ebernhardson; author: 
Ebernhardson):
  
  [wikidata/query/rdf@master] mw-oauth-proxy: Remember access token and use to 
refresh session
  
  https://gerrit.wikimedia.org/r/825434

TASK DETAIL
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To: EBernhardson, gerritbot
Cc: HenkvD, MPhamWMF, DAbad, RKemper, EBernhardson, FRomeo_WMF, 
GFontenelle_WMF, Gehel, Fuzheado, Aklapper, Dominicbm, Astuthiodit_1, 
AWesterinen, karapayneWMDE, Invadibot, maantietaja, CBogen, ItamarWMDE, 
Akuckartz, Nandana, Namenlos314, Lahi, Gq86, Lucas_Werkmeister_WMDE, 
GoranSMilovanovic, QZanden, EBjune, merbst, LawExplorer, _jensen, rosalieper, 
Scott_WUaS, Jonas, Xmlizer, jkroll, Wikidata-bugs, Jdouglas, aude, Tobias1984, 
Manybubbles, Mbch331
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-08-17 Thread HenkvD
HenkvD added a comment.


  I also have had many of these errors. I sometimes work for hours with the 
same session, and I agree it might be time-outs.
  In my experience: I can continue right away if I open a new browser session.

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GFontenelle_WMF, Gehel, Fuzheado, Aklapper, Dominicbm, Astuthiodit_1, 
AWesterinen, karapayneWMDE, Invadibot, maantietaja, CBogen, ItamarWMDE, 
Akuckartz, Nandana, Namenlos314, Lahi, Gq86, Lucas_Werkmeister_WMDE, 
GoranSMilovanovic, QZanden, EBjune, merbst, LawExplorer, _jensen, rosalieper, 
Scott_WUaS, Jonas, Xmlizer, jkroll, Wikidata-bugs, Jdouglas, aude, Tobias1984, 
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-08-05 Thread EBernhardson
EBernhardson added a comment.


  I've tracked down one source of 500 errors, unclear if the original report 
here is for same thing.
  
  Reproduction:
  
curl -XPOST https://commons-query.wikimedia.org/any-url-doesnt-matter -d 
'foo=bar'
  
  Reason:
  This request includes a `Content-Length` header which nginx ends up passing 
along to the /oauth/check_auth endpoint. Jetty (hosting the endpoint) sees the 
Content-Length header and starts waiting for the content to arrive, which never 
does. After 30s jetty times out the request. This most likely means all 
request's with the query in the content, rather than a url query string, 
receive this 500 error.
  
  Resolution:
  Whitelist the set of headers that will be passed along to the /oauth/* 
endpoints to only include the Host and Cookies headers.
  
  Caveats:
  While this will fix the timeout, i suspect it will simply fail the request at 
a different part of the request. At least in my reproduction case the reason 
the UI is issuing a POST request with the query in the body is that the GET 
request was rejected due to attempting to re-auth during an XHR and the browser 
refused to show the response to the javascript. The UI javascript interprets 
this as the request having never been sent and re-issues the same request over 
POST. Once this timeout issue is fixed that POST request will have the same 
CORS problems and it's unlikely we will be able to change mediawiki's 
Special:OAuth CORS headers for this use case.
  
  Possible Solutions:
  Gergo suggested perhaps we can store an oauth1 related token in the cookies. 
When the JWT expires after 2 hours and requires a re-auth we might be able to 
re-validate the previously stored oauth1 token, rather than going through the 
full redirect-bounce which has CORS issues.  Will require more investigation 
and review of oauth 1 flows to determine if this is viable.

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To: EBernhardson
Cc: MPhamWMF, DAbad, RKemper, EBernhardson, FRomeo_WMF, GFontenelle_WMF, Gehel, 
Fuzheado, Aklapper, Dominicbm, Astuthiodit_1, AWesterinen, karapayneWMDE, 
Invadibot, maantietaja, CBogen, ItamarWMDE, Akuckartz, Nandana, Namenlos314, 
Lahi, Gq86, Lucas_Werkmeister_WMDE, GoranSMilovanovic, QZanden, EBjune, merbst, 
LawExplorer, _jensen, rosalieper, Scott_WUaS, Jonas, Xmlizer, jkroll, 
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-08-03 Thread EBernhardson
EBernhardson added a comment.


  Leaving the commons-query.wikimedia.org browser tab open for a few hours and 
re-running queries every 30-60 minutes or so reproduced a 500 after a few 
hours. Related js console errors. Timestamps are PDT. Unclear if the errors at 
13:00 and 13:10 are directly related, but including since they were there)
  
13:00:42.779 
/#%23Depictions%20of%20Douglas%20Adams%0A%23shows%20M-entities%20that%20depict%20Douglas%20Adams%0ASELECT%20%3Ffile%20WHERE%20%7B%0A%20%20%3Ffile%20wdt%3AP180%20wd%3AQ42%20.%0A%7D:1
 Access to XMLHttpRequest at 
'https://commons.wikimedia.org/wiki/Special:OAuth/authenticate?oauth_token=' (redirected from 
'https://commons-query.wikimedia.org/sparql?query=prefix%20schema:%20%3Chttp://schema.org/%3E%20SELECT%20*%20WHERE%20%7B%3Chttp://www.wikidata.org%3E%20schema:dateModified%20?y%7D&nocache=27659280')
 from origin 'https://commons-query.wikimedia.org' has been blocked by CORS 
policy: Response to preflight request doesn't pass access control check: 
Redirect is not allowed for a preflight request.

13:00:42.782 
commons.wikimedia.org/wiki/Special:OAuth/authenticate?oauth_token=:1  Failed to load resource: net::ERR_FAILED

13:10:42.786 
/#%23Depictions%20of%20Douglas%20Adams%0A%23shows%20M-entities%20that%20depict%20Douglas%20Adams%0ASELECT%20%3Ffile%20WHERE%20%7B%0A%20%20%3Ffile%20wdt%3AP180%20wd%3AQ42%20.%0A%7D:1
 Access to XMLHttpRequest at 
'https://commons.wikimedia.org/wiki/Special:OAuth/authenticate?oauth_token=' (redirected from 
'https://commons-query.wikimedia.org/sparql?query=prefix%20schema:%20%3Chttp://schema.org/%3E%20SELECT%20*%20WHERE%20%7B%3Chttp://www.wikidata.org%3E%20schema:dateModified%20?y%7D&nocache=27659290')
 from origin 'https://commons-query.wikimedia.org' has been blocked by CORS 
policy: Response to preflight request doesn't pass access control check: 
Redirect is not allowed for a preflight request.

13:10:42.787 
commons.wikimedia.org/wiki/Special:OAuth/authenticate?oauth_token=:1  Failed to load resource: net::ERR_FAILED

13:12:36.726 
/#%23Depictions%20of%20Douglas%20Adams%0A%23shows%20M-entities%20that%20depict%20Douglas%20Adams%0ASELECT%20%3Ffile%20WHERE%20%7B%0A%20%20%3Ffile%20wdt%3AP180%20wd%3AQ42%20.%0A%7D:1
 Access to XMLHttpRequest at 
'https://commons.wikimedia.org/wiki/Special:OAuth/authenticate?oauth_token=' (redirected from 
'https://commons-query.wikimedia.org/sparql?query=%23Depictions%20of%20Douglas%20Adams%0A%23shows%20M-entities%20that%20depict%20Douglas%20Adams%0ASELECT%20%3Ffile%20WHERE%20%7B%0A%20%20%3Ffile%20wdt%3AP180%20wd%3AQ42%20.%0A%7D')
 from origin 'https://commons-query.wikimedia.org' has been blocked by CORS 
policy: Response to preflight request doesn't pass access control check: 
Redirect is not allowed for a preflight request.

13:12:36.749 
commons.wikimedia.org/wiki/Special:OAuth/authenticate?oauth_token=:1  Failed to load resource: net::ERR_FAILED

13:13:06.992 /sparql:1  Failed to load resource: the server 
responded with a status of 500 ()
  
  Correlated errors from server logs (13:00 PDT == 20:00 UTC):
  
Aug 3, 2022 @ 20:13:06.938  wcqs1002WARNING /oauth/check_auth 
java.io.IOException: java.util.concurrent.TimeoutException: Idle timeout 
expired: 3/3 ms

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-08-03 Thread EBernhardson
EBernhardson added a comment.


  In T306899#8128904 , 
@Dominicbm wrote:
  
  > Experienced the same error today again, here is an exact timestamp (of the 
response): `Wed, 03 Aug 2022 17:15:19 GMT`.
  
  This lines up nicely with a message from logging:
  
Aug 3, 2022 @ 17:15:19.203  wcqs1002WARNING /oauth/check_auth 
java.io.IOException: java.util.concurrent.TimeoutException: Idle timeout 
expired: 3/3 ms

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-08-03 Thread MPhamWMF
MPhamWMF added subscribers: DAbad, MPhamWMF.
MPhamWMF added a comment.


  @DAbad , this looks like it may be related to WCQS authentication, which may 
be relevant to current platform work

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-08-03 Thread Dominicbm
Dominicbm added a comment.


  Experienced the same error today again, here is an exact timestamp (of the 
response): `Wed, 03 Aug 2022 17:15:19 GMT`.

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-08-01 Thread Dominicbm
Dominicbm added a comment.


  In T306899#7945324 , 
@RKemper wrote:
  
  > @Dominicbm We made `the error message is understandable by users` part of 
the acceptance criteria of this ticket, so I think that's why T306919 
 was closed as a duplicate. 
Basically this ticket covers both the fixing of the actual problem as well as 
seeing what can be done to make the error message itself more comprehensible.
  
  I also want to note that T306919  
was closed as duplicate and  `the error message is understandable by users` was 
added to the acceptance criteria, per above, but it doesn't seem the error 
message part was addressed before this was closed the first time when the error 
wasn't reproduced, as it still looks like the same raw HTML markup being shown 
in the user interface.

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-08-01 Thread Dominicbm
Dominicbm reopened this task as "Open".

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-08-01 Thread Dominicbm
Dominicbm added a comment.


  In T306899#8029731 , 
@Gehel wrote:
  
  > @Dominicbm, @Fuzheado: did you see this issue again? Do you have a 
timestamp that we could correlate with the logs?
  
  I have been away from WCQS for a while, so the lack of observing errors on my 
part was more due non-usage than confirming (or not) if it was resolved. But 
was just trying to use it again today. I ran a few dozen queries (at most) over 
the last few hours, not at a high rate, and none that were causing timeouts or 
other errors. After a while—and I hadn't done a query in about an hour at that 
point—I got the usual error around 01:29 UTC Aug 2, 2022.
  
  F35378753: Screen Shot 2022-08-01 at 9.29.31 PM.png 


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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-07-18 Thread Gehel
Gehel closed this task as "Resolved".

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-07-18 Thread Gehel
Gehel added a comment.


  Since we did not get any feedback on this error, we're assuming that it has 
resolved. If not, please re-open and ping us with a timestamp of when the error 
occurs.

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-06-27 Thread Gehel
Gehel added a comment.


  @Dominicbm, @Fuzheado: did you see this issue again? Do you have a timestamp 
that we could correlate with the logs?

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-06-01 Thread EBernhardson
EBernhardson added a comment.


  Lacking better ideas on how to align the errors with some request that causes 
the error I've started up `tcpdump` on all the wcqs instances. They will store 
up to 100 1GB files per instance before starting to overwrite the initial 
files. The overall goal here is to match requests from the tcpdump pcap with 
unexplained error messages like 'Idle timeout expired'
  
tcpdump -ni lo -W 100 -C 1gb -w /srv/T306899/lo.pcap

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-31 Thread EBernhardson
EBernhardson added a comment.


  Reviewed logs again looking for patterns. Not much, but at least logstash is 
now aggregating together logs from the various hosts.  Can see that the 
`/oauth/check_auth java.io.IOException: java.util.concurrent.TimeoutException: 
Idle timeout expired: 3/3 ms` errors come in infrequently, but often 
bunched up a bit. From the last week, on May 22 it came in 5 times starting 
11:45 until 15:02.  May 26th three times from 14:22 to 14:23, twice on may 27 
at 8:07, once on the 28th at 14:20 and once on the 31st at 10:58.
  
  Still no strong proof that these are timeouts are the 500's some users are 
seeing. Additionally still no success in reproducing errors, I run multiple 
example queries daily for a few weeks now but they always work as expected.

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-20 Thread RKemper
RKemper added a comment.


  @Dominicbm We made `the error message is understandable by users` part of the 
acceptance criteria of this ticket, so I think that's why T306919 
 was closed as a duplicate. 
Basically this ticket covers both the fixing of the actual problem as well as 
seeing what can be done to make the error message itself more comprehensible.

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Aklapper, Dominicbm, Astuthiodit_1, AWesterinen, karapayneWMDE, Invadibot, 
MPhamWMF, maantietaja, CBogen, ItamarWMDE, Akuckartz, Nandana, Namenlos314, 
Lahi, Gq86, Lucas_Werkmeister_WMDE, GoranSMilovanovic, QZanden, EBjune, merbst, 
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-19 Thread Dominicbm
Dominicbm added a comment.


  In T306899#7942622 , 
@RKemper wrote:
  
  > @Dominicbm @Fuzheado Understood that you all are still seeing these 
failures. We're still having trouble reproducing it on our end (we don't have 
great intuition as why but it's possible that the issue might only surface 
based on the geoDNS routing). We've added some further logging; next time any 
of you run into this issue if you could drop by the `#wikimedia-search` IRC 
channel and let us know, we can take a look at the logs and see if we can glean 
anything. Meanwhile on our end we'll keep trying to hone in on the source of 
the failure.
  
  Thanks, it's appreciated, I will head to IRC next time. I expect to run more 
WCQS queries soon, as I have a WMF grant project just approved which requires 
it. Could I ask, since this ticket seems to be tracking reliability issues, why 
T306919  was closed as duplicate? 
(It might even be appropriate to put the IRC channel in the message, if that is 
useful to the team...)

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-19 Thread Stashbot
Stashbot added a comment.


  Mentioned in SAL (#wikimedia-operations) [2022-05-19T17:51:34Z]  
T306899  Rolled `wdqs` and `wcqs` 
deploys to adjust logging settings. Hoping this gives us more visibility on the 
500 errors WCQS users have been experiencing.

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-19 Thread RKemper
RKemper added a comment.


  @Dominicbm @Fuzheado Understood that you all are still seeing these failures. 
We're still having trouble reproducing it on our end (we don't have great 
intuition as why but it's possible that the issue might only surface based on 
the geoDNS routing). We've added some further logging; next time any of you run 
into this issue if you could drop by the wikimedia-search and let us know, we 
can take a look at the logs and see if we can glean anything. Meanwhile on our 
end we'll keep trying to hone in on the source of the failure.

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-19 Thread Maintenance_bot
Maintenance_bot removed a project: Patch-For-Review.

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-19 Thread gerritbot
gerritbot added a comment.


  Change 792266 **merged** by Ryan Kemper:
  
  [operations/puppet@production] rdf query service: Apply WARN log level only 
to com.bigdata
  
  https://gerrit.wikimedia.org/r/792266

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-17 Thread Dominicbm
Dominicbm added a comment.


  Honestly, if you are seeing few errors, it may also be that heavy users (like 
myself) are putting off our projects until the tool is more usable. If another 
data point is useful, I was using WCQS again today, and only submitted a couple 
of simple queries before I got another internal server error tonight.

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-17 Thread EBernhardson
EBernhardson claimed this task.

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-16 Thread gerritbot
gerritbot added a project: Patch-For-Review.

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-16 Thread gerritbot
gerritbot added a comment.


  Change 792266 had a related patch set uploaded (by Ebernhardson; author: 
Ebernhardson):
  
  [operations/puppet@production] rdf query service: Apply WARN log level only 
to com.bigdata
  
  https://gerrit.wikimedia.org/r/792266

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maantietaja, CBogen, ItamarWMDE, Akuckartz, Nandana, Namenlos314, Lahi, Gq86, 
Lucas_Werkmeister_WMDE, GoranSMilovanovic, QZanden, EBjune, merbst, 
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-16 Thread Maintenance_bot
Maintenance_bot removed a project: Patch-For-Review.

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-16 Thread gerritbot
gerritbot added a comment.


  Change 790775 **merged** by jenkins-bot:
  
  [wikidata/query/rdf@master] Separate logging deps into dedicated package
  
  https://gerrit.wikimedia.org/r/790775

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-11 Thread gerritbot
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-11 Thread gerritbot
gerritbot added a comment.


  Change 790775 had a related patch set uploaded (by Ebernhardson; author: 
Ebernhardson):
  
  [wikidata/query/rdf@master] Separate logging deps into dedicated package
  
  https://gerrit.wikimedia.org/r/790775

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maantietaja, CBogen, ItamarWMDE, Akuckartz, Nandana, Namenlos314, Lahi, Gq86, 
Lucas_Werkmeister_WMDE, GoranSMilovanovic, QZanden, EBjune, merbst, 
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-11 Thread EBernhardson
EBernhardson added a comment.


  Following the thread of something related to auth, I've found that the 
application server (jetty) which hosts the app has never properly had it's 
logging setup. Logs only come from the embedded applications, the application 
server itself ends up with bare minimum logging into the host local journald 
where it's mostly forgotten about. Currently working out how jetty should be 
configured for logging to work as expected. This likely means there are wdqs 
errors that go unnoticed as well. Hoping that with proper logging in place we 
start to get more details about whatever is causing these 500's.
  
  The default logging is quite minimal, looking through the logs turns up a few 
unexplained errors that could be related. Not clear any of these are the 
symptoms of the same problem, but lacking more information best bet seems to be 
to look into these.
  
  0-3 per day. These don't seem to be new, logs go back to mar 23, and this 
shows up on mar 24. Frequency is quite low.
  
May 10 15:34:21 wcqs1001 wcqs-blazegraph[29631]: 2022-05-10 
15:34:21.036:WARN:oejs.HttpChannel:qtp968514068-231008: /oauth/check_auth 
java.io.IOException: java.util.concurrent.TimeoutException: Idle timeout 
expired: 3/3 ms
  
  Occured on multiple days over the last month, but not with any regularity. 
The value inside quotes is sometimes an html error page, sometimes the included 
value. suggests error messages are being interpreted as a valid response (but 
then not validating and failing later):
  
May 05 05:47:54 wcqs1002 wcqs-blazegraph[24508]: 
javax.servlet.ServletException: javax.servlet.ServletException: 
com.github.scribejava.core.exceptions.OAuthException: Response body is 
incorrect. Can't extract token and secret from this: 'upstream connect error or 
disconnect/reset before headers. reset reason: overflow'

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-09 Thread EBernhardson
EBernhardson added a comment.


  Not finding anything decisive yet, but will continue looking. It occured to 
me that if it's happening consistently for an individual user but not in 
general that it could somehow be related to their authentication cookie. If 
seems plausible clearing the auth cookie could fix things, if the problem is 
related to auth.

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-09 Thread EBernhardson
EBernhardson added a comment.


  Usually the first stop for this kind of error would be reviewing the `ATS 
Backends <-> Origin Servers Overview` which suggest a low rate of 5xxs, 
typically 1-5% of requests fail. In a quick review of the last few 500 requests 
on one of the servers they were all malformed queries. We may need to look into 
more specific timespans rather than the generic 500 errors. Modifying one of 
the dashboard queries[1] to return success rate per 15 minutes and running it 
against thanos to get all DC's, looking for  time periods of low success, the 
following time periods should be reviewed:
  
  2022-04-16T17:30-18:10
  2022-04-17T08:30-10:00
  2022-04-22T16:26-17:12
  2022-04-22T19:09-19:36
  2022-04-26T16:20-17:37
  2022-05-04T19:50-21:42
  
  If this turns up the problem we could consider how it could be turned into an 
alert.
  
  [1]
  

sum(increase(trafficserver_backend_requests_seconds_count{status=~"2[0-9][0-9]",
 cluster=~"cache_text", backend=~"wcqs\\.discovery\\.wmnet"}[15m])) by (backend)
/

sum(increase(trafficserver_backend_requests_seconds_count{status=~"[25][0-9][0-9]",
 cluster=~"cache_text", backend=~"wcqs\\.discovery\\.wmnet"}[15m])) by (backend)

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-09 Thread Dominicbm
Dominicbm added a subscriber: Gehel.
Dominicbm added a comment.


  @Gehel My intention was to have one ticket for the reliability issues, and 
one for the message itself, if that makes sense. Just wanted to point out, 
because the other one was merged into this, but the new AC for this ticket, 
which was supposed to be about the error and not the message, looks like it 
would be closed once the error message was improved but the error continued to 
occur.

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-09 Thread MPhamWMF
MPhamWMF set the point value for this task to "8".

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-09 Thread Gehel
Gehel updated the task description.

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-09 Thread Gehel
Gehel merged a task: T306919: Improve query service 500 error message.

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MPhamWMF, maantietaja, CBogen, ItamarWMDE, Akuckartz, Nandana, Namenlos314, 
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-05-02 Thread MPhamWMF
MPhamWMF moved this task from Incoming to Current work on the 
Wikidata-Query-Service board.
MPhamWMF added a project: Discovery-Search (Current work).

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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-04-26 Thread Dominicbm
Dominicbm added a comment.


  As @Fuzheado notes, it usually resolves itself shortly, but the tool itself 
feels unreliable. As an example, I've been using it heavily today. It went down 
for me for 20-30 minutes around 9:30 am today in my time, and then began 
working again, and now I am encountering the same errors around 12:15 pm. This 
is a lot of random downtime.

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Lahi, Gq86, Lucas_Werkmeister_WMDE, GoranSMilovanovic, QZanden, EBjune, merbst, 
LawExplorer, _jensen, rosalieper, Scott_WUaS, Jonas, Xmlizer, jkroll, 
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-04-26 Thread Fuzheado
Fuzheado added a comment.


  Seems to be OK now, but I agree with @Dominicbm - these intermittent errors 
will crop up for 10-20 minutes then go away, but it's not clear whether they 
are being noticed or tracked by the folks on the search team. Any insights 
would be most welcome. Thanks.

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Lahi, Gq86, Lucas_Werkmeister_WMDE, GoranSMilovanovic, QZanden, EBjune, merbst, 
LawExplorer, _jensen, rosalieper, Scott_WUaS, Jonas, Xmlizer, jkroll, 
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-04-26 Thread Maintenance_bot
Maintenance_bot added a project: Wikidata.

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Lucas_Werkmeister_WMDE, GoranSMilovanovic, QZanden, EBjune, merbst, 
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[Wikidata-bugs] [Maniphest] T306899: WCQS 500 errors

2022-04-26 Thread Dominicbm
Dominicbm created this task.
Dominicbm added a project: Wikidata-Query-Service.
Restricted Application added a subscriber: Aklapper.

TASK DESCRIPTION
  I am experiencing `500 Internal Server Error` again in WCQS. This happens 
after a query is run, and the following message is returned in the output (in 
UI):
  
Unknown error

500 Internal Server Error

500 Internal Server Error
nginx/1.14.2








  
  I know this often resolves itself, but, anecdotally, this seems to be a 
common occurrence in WCQS, which seems to have these types of intermittent 
errors fairly often, from what it seems in the Telegram channel—and it's not 
nearly as common for WDQS. Is this a known issue or is this downtime tracked?

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Lucas_Werkmeister_WMDE, EBjune, merbst, Jonas, Xmlizer, jkroll, Wikidata-bugs, 
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