Re: [Wikimedia-l] Donating to Wikipedia

2019-12-20 Thread Joseph Seddon
Apologies if my response seemed to infer something I did not intend it to.
I was referring to the strategic direction which provides high level goals
for the movement as a whole developed by people from across the movement.

Measureable contributions in working towards those goals, comes down to the
strategies of the various communities and organisations composing
Wikimedia. In terms of the Wikimedia Foundation, the first phase of its
strategic planning in working towards the direction is laid out within its
medium term plan. Part of that includes funding the work of affiliates
globally, all of whom will hopefully have their own strategies in working
towards the 2030 direction.

Fundraisings role is to not aim for those goals but to generate the
resources to support their delivery.

Regards
Seddon

On Fri, Dec 20, 2019 at 8:11 PM Fæ  wrote:

> On Fri, 20 Dec 2019 at 19:24, Joseph Seddon  wrote:
> > ... but the
> > movement has set itself some pretty significant goals for the next 10
> > years.
>
> Could you provide a link to where the movement, presumably not the
> report published in February 2018 that was written by the
> "Foundation’s staff and its consulting teams", has agreed and set the
> specific measurable goals to be met over the next 10 years that
> fundraising is aiming for?
>
> Thanks in advance,
> Fae
> --
> fae...@gmail.com https://commons.wikimedia.org/wiki/User:Fae
>
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-- 
Seddon

*Community and Audience Engagement Associate*
*Advancement (Fundraising), Wikimedia Foundation*
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Re: [Wikimedia-l] Donating to Wikipedia

2019-12-20 Thread
On Fri, 20 Dec 2019 at 19:24, Joseph Seddon  wrote:
> ... but the
> movement has set itself some pretty significant goals for the next 10
> years.

Could you provide a link to where the movement, presumably not the
report published in February 2018 that was written by the
"Foundation’s staff and its consulting teams", has agreed and set the
specific measurable goals to be met over the next 10 years that
fundraising is aiming for?

Thanks in advance,
Fae
-- 
fae...@gmail.com https://commons.wikimedia.org/wiki/User:Fae

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Re: [Wikimedia-l] Donating to Wikipedia

2019-12-20 Thread Joseph Seddon
 I know the history of our content and I know the slip ups that have been
made along the way but the team take this seriously. Our internal review
processes have significantly improved over the years and for this
fundraiser it's definitely been our most rigorous yet and I think it's
proven to be pretty effective. The scale of the fundraiser means that
things will slip through because there are human beings involved. But I
promise you that the people I work with are holding themselves to a
standard of honesty in our content. I and others wouldn't work here if that
wasn't the case.

Seddon

On Fri, Dec 20, 2019 at 7:05 AM MZMcBride  wrote:

> Samuel Klein wrote:
> >[Some banners are so delightful that they are a welcome improvement to a
> >page without; and I've occasionally thought we should run some of those,
> >w/ low probability, continuously year-round.]
>
> Which banners are delightful? The ones I've seen this year take up two
> pages of scrolling on mobile. This isn't cute or endearing; as you and
> others note, it's alarming to many people.
>
> As I imagine I've said previously, I think it's helpful to call this type
> of behavior what it is: spam or advertising. Calling it "fundraising" or
> speaking of "banners" makes it a lot easier to brush aside how intrusive
> and obnoxious this code is and the damaging impact it has.
>
> Fæ  wrote:
> >Isn't it about time that the Wikimedia Foundation came to terms that
> > /plenty/ of money is made through sensible fundraising, without every
> >year embarrassing the whole Wikimedia Community by promoting the
> > impression that Wikipedia is about to close down if the public don't
> > give them enough money to keep their servers powered up over
> > Christmas? Making 10% more money every year is growth for the sake of
> > it unless we can understand in an accountable and transparent way
> > where that extra 10% is needed; preferably right there in the
> > fundraising banner so folks don't get the impression that Wikipedia is
> > about to vanish.
>
> Yes, absolutely. While there's often talk of "Wikimedia values", it's
> always been incredible to me to see the exact confines of those values
> from Wikimedia Foundation Inc. staff who are charged with bringing in
> money. For years, there have been complaints about this spam being
> borderline deceitful; in some cases the spam has been outright misleading
> or wrong. How does tricking people into thinking that Wikipedia will stop
> surviving if they don't give $5 an acceptable practice?
>
> MZMcBride
>
>
>
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-- 
Seddon

*Community and Audience Engagement Associate*
*Advancement (Fundraising), Wikimedia Foundation*
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Re: [Wikimedia-l] Donating to Wikipedia

2019-12-20 Thread Joseph Seddon
 Hey Benjamin,

Your dad is right, in some regards. More than 85% of our revenue comes from
the general public. It's how we've survived and has supported our growth
over the last decade.

We have conducted surveys, focus groups and user testing over the years to
get better insights into our readers and donors and have published results
from some of our research surveys. [1][2]  We definitely monitor feedback
on social media for reader reactions to our fundraising but I don’t think
we have specifically researched the question you raised about readers
taking away the wrong impression. It's definitely something for us to
consider for the future. It’s worth noting that readers arrive at our
website with misconceptions. Until only very recently, half of our readers
didn’t realise that Wikipedia was non-profit and a quarter of them thought
we were funded by commercial advertising.

Our current messaging has moved on from previous years. There is definitely
a sense of urgency in the fundraising message because there is urgency
behind our work. We aren't saying that our sites are going to be taken
down, and we avoid using that kind of messaging these days, but the
movement has set itself some pretty significant goals for the next 10
years. If we are to be genuinely serious about achieving or making headway
in those areas, we need the support of our readers. We are trying to get
that urgency across without causing anxiety and it is certainly a
challenge.

One thing to keep in mind is unlike websites like the Guardian, Wikipedia
doesn’t fundraise year round in all countries. In our larger campaigns,
other than “pre-campaign testing,” we generally fundraise for a total of 4
weeks in any one country each year. In just a few moments, we need to try
and educate our readers efficiently and effectively about who we are and
make a convincing pitch for their support.

Our messaging isn’t static and it is in a constant state of change. And our
content doesn’t just change according to test results. Specifically it
changes in response to feedback like yours and the others on this thread.
When we hear from community members, donors or members of the public that
something in our banners isn’t working or seems disingenuous, we take that
feedback extremely seriously and it will help guide where we spend our
efforts testing. In the last year in our desktop messaging, we removed
lines such as “If Wikipedia became commercial, it would be a great loss to
the world”. The reference to coffee has also, for the time being, been
retired from the desktop large banner for the past 10 days. As recently as
today, we’ve softened the intro to our desktop messaging in an attempt to
reduce a perceived alarmist tone. A few weeks back, when we asked the
community to choose a rewrite for the second half of our desktop large
appeal, 40 people took part and we adopted the most popular variant.

Last year, we received important feedback on our mobile banners regarding
their length. Whilst we made changes to the designs last year, it doesn’t
mean that we have forgotten about that feedback. Throughout the last 3
weeks, we have run numerous tests focused on decreasing the length of the
banner through design or messaging changes, and we’ve been able to shave
off a further fraction from the banner even though there was a reduction in
effectiveness.

Going forward, if community members want me to look into setting up regular
office hours on IRC or Google Hangouts or some other venue we can do that.
We’ve run it before and if the interest is there happy to do this again. If
there other venues or methods you feel would work I’m open to ideas. Either
way the fundraising team does listen to feedback and does act on that
feedback. The team genuinely believes it's possible to reach our goals and
make the community proud and I think we’ve come a long way over the years.

Thank you again for your questions and others for their feedback.
Seddon

[1]
https://meta.wikimedia.org/wiki/File:Fundraising_donor_research_findings.pdf
[2]
https://upload.wikimedia.org/wikipedia/foundation/e/ef/Report.WikimediaJapan.f.071916.pdf

On Wed, Dec 18, 2019 at 8:27 PM Benjamin Ikuta 
wrote:

>
>
> My dad recently said to me:
>
> "I was solitated by them after looking something up.  I thought it strange
> the way they were pleading for donations. They made it sound like they
> might be shutting down if we the general public didn't donate."
>
> Has there been any research into how common it is for readers to get the
> wrong impression from the marketing messaging?
>
> I've heard of this sort of thing happening before, and I think it's highly
> antithetical to our values to be deceptive.
>
>
>
>
>
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Re: [Wikimedia-l] Donating to Wikipedia

2019-12-20 Thread Chris Gates via Wikimedia-l
I've sent in multiple emails about this issue already, the last one about a
week ago. I was given a response within a few hours; a boilerplate
explaining why one might be seeing banners after they had donated, and
explaining my options on how to hide them.

I had not donated, and I did not mention that at all in my email. It was
feedback (more of a complaint) about the style of the campaign. I'm quite
disappointed that my email was evidently not read at all and simply replied
to with some generic boilerplate.

And I have to agree with everyone else here. I have an immensely strong
dislike of this campaign.

Regards,
Vermont

On Wed, Dec 18, 2019 at 4:58 PM Samuel Klein  wrote:

> I've heard this asked this by 3-4 people recently
> * A family member (checking in to make sure things were ok)
> * A local grantmaker (who likewise has supported WP at least once before)
> * A couple undergrads (on phones, asking eachother what to do if WP went
> down during finals)
>
> All worried either that there had bee some sudden change, or that knowledge
> or access would be lost in the near future. Perhaps there's a way to reach
> the same people while highlighting our commitment to persistent access to
> knowledge across time.  And maybe a way to measure interpretation or
> reaction to a banner in addition to its conversion rate.  [Some banners are
> so delightful that they are a welcome improvement to a page without; and
> I've occasionally thought we should run some of those, w/ low probability,
> continuously year-round.]
>
> Wikilove,
> SJ
>
> On Wed, Dec 18, 2019 at 4:38 PM Fæ  wrote:
>
> > Sadly I had a similar experience only this weekend.
> >
> > We were enjoying a going away lunch with friends who are out of the
> > country over Christmas, when one of them asked about Wikipedia's
> > problems, knowing that I often volunteer time to it. He claimed that
> > the site was spamming screen-sized pop-up banners trying to raise
> > money because they were going bust. I had to advise him how wealthy
> > the Foundation was, with hundreds of staff and extra cash in an
> > endowment fund.
> >
> > Isn't it about time that the Wikimedia Foundation came to terms that
> > /plenty/ of money is made through sensible fundraising, without every
> > year embarrassing the whole Wikimedia Community by promoting the
> > impression that Wikipedia is about to close down if the public don't
> > give them enough money to keep their servers powered up over
> > Christmas? Making 10% more money every year is growth for the sake of
> > it unless we can understand in an accountable and transparent way
> > where that extra 10% is needed; preferably right there in the
> > fundraising banner so folks don't get the impression that Wikipedia is
> > about to vanish.
> >
> > Thanks,
> > Fae
> >
> > On Wed, 18 Dec 2019 at 20:34, Jacob Jose  wrote:
> > >
> > > I also felt like how Benjamin's dad did..  If one is viewing using the
> > > mobile app, the red banners fill the entire screen and one has to
> scroll
> > > down to get to the content. I think the fund solicitation ads need to
> be
> > > much less loud than it's now..
> > >
> > > Background: I have been an active Wiki contributor for over 10 years
> now.
> > >
> > > On Wed, Dec 18, 2019 at 2:27 PM Benjamin Ikuta <
> benjaminik...@gmail.com>
> > > wrote:
> > >
> > > >
> > > >
> > > > My dad recently said to me:
> > > >
> > > > "I was solitated by them after looking something up.  I thought it
> > strange
> > > > the way they were pleading for donations. They made it sound like
> they
> > > > might be shutting down if we the general public didn't donate."
> > > >
> > > > Has there been any research into how common it is for readers to get
> > the
> > > > wrong impression from the marketing messaging?
> > > >
> > > > I've heard of this sort of thing happening before, and I think it's
> > highly
> > > > antithetical to our values to be deceptive.
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > ___
> > > > Wikimedia-l mailing list, guidelines at:
> > > > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> > > > https://meta.wikimedia.org/wiki/Wikimedia-l
> > > > New messages to: Wikimedia-l@lists.wikimedia.org
> > > > Unsubscribe:
> https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> > > > 
> > > ___
> > > Wikimedia-l mailing list, guidelines at:
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> > 
> >
> > --
> > fae...@gmail.com https://commons.wikimedia.org/wiki/User:Fae
> >
> > Personal and confidential, please do not circulate or re-quote.
> >
> > 

Re: [Wikimedia-l] Leadership change at Wikimedia Israel

2019-12-20 Thread Revital Poleg
Dear friends,

Thank you so much for your warm welcome.

I feel honored to join the Wikimedia family as the new ED of WMIL and to
become part of this devoted team that works continuously to make the
Wikimedia vision a reality.



My personal thanks and appreciation to you, Michal, for introducing me to
the impressive work done at WMIL under your leadership. You left your mark
on the organization, and I am sure that you will continue to do so,
wherever you choose to be.



I look forward to working with you all, colleagues, volunteers and staff, with
the goal of continuing to develop and strengthen WMIL in anticipation of
the challenges and opportunities that are expected in the future.

Best Regards

Revital

‫בתאריך יום ד׳, 18 בדצמ׳ 2019 ב-15:31 מאת ‪Itzik - Wikimedia Israel‬‏ <‪
it...@wikimedia.org.il‬‏>:‬

> Dear friends,
>
> I wanted to share with you some changes in WMIL. This weekend, after more
> than 6 years of service, Michal Lester will conclude her position as WMIL's
> ED.
>
> Michal, WMIL’s first ED, joined us more than 6 years ago, and was our
> second employee. Michal’s joining marked the transition of WMIL from an
> organization operated and managed by volunteers only to professional hired
> staff supporting and leading the activity with the volunteers.
>
> Michal started to initiate and lead large-scale projects and raise the
> resources needed for the activity through collaborations, donations and
> fund grants. From a one-employee organization with a limited budget, she
> brought us to the current position as an established NGO, with varied
> activity, hired staff to support it, volunteers and a sufficient budget to
> support all of that.
>
> Under her leadership, we initiated the education project in Hebrew, and
> later in Arabic. We guided tens of thousands of teachers on how to work
> with (and for) Wikipedia. We created training tools and tutorials, formed
> years-long collaborations with dozens of organizations, and hosted the
> international hackathon and later the GLAM conference. We represented WMIL
> and our movement values in Parliament discussions and in discussion with
> archives; and when they failed to cooperate we did not hesitate to “force”
> them to give back to the public the photos that belong to them by law. The
> list of projects and achievements is too long to summarize in one email.
>
> We are proud to say that WMIL turned not only to a leading and recognized
> organization in Israel, but also to one of the important and active
> affiliates of the global movement.
>
> Michal’s activity in WMIL was beyond that of an employee, but true
> recruitment and belief in Wikimedia’s activity and values. Her
> round-the-clock investment and great love to the movement, organization,
> its employees and volunteers, serves proof. Many volunteers benefited from
> Michal’s attention, advice and support at all times.
>
> The Board, and I personally, would like to thank Michal for this
> significant contribution that brought us to our current dignified position,
> and we wish her the best of luck in the future. We will remember you as the
> first ED who saw the hardship and labor pains of WMIL, and as WMIL’s
> “mother” in its professional role. We extend to you our greatest thanks.
>
> While Michal is leaving, I would like to congratulate Revital Poleg,
> replacing Michal in her position. Revital is a former diplomat. She was one
> of the founders of the Peres Peace Center, she served as Chief of Staff for
> the Knesset Speaker; VP Business Development of a lobbying company;
> External Relations and Resource Development Director for the Ruppin
> Academic Center; and in her last position – Chief Executive and Head of the
> Jewish Agency Mission to Brazil.
>
> Revital brings extensive experience in large organizations, both local and
> international, and a vast network of contacts in the private and public
> sectors. She speaks Hebrew, English, Portuguese and Spanish.
>
> We wish her good luck in her position, in filling Michal’s big shoes, and
> we are positive she continues to advance WMIL forward.
>
>
>
> *Itzik Edri*
> Chairperson (volunteer)
> it...@wikimedia.org.il
> +972-54-5878078
>
>

-- 
*Revital Poleg*
Executive Director


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[Wikimedia-l] Open Foundation West Africa 2018/2019 Report

2019-12-20 Thread Raphael Berchie
Hello fellow Wikimedians,



Please find our annual report for 2018/2019 at this 
https://commons.wikimedia.org/wiki/File:OFWA_Annual_Report_2018-2019.pdf.



Please feel free to ask questions if you have any.





Yours



Raphael Berchie



On behalf of Open Foundation West Africa.
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Re: [Wikimedia-l] Leadership change at Wikimedia Israel

2019-12-20 Thread Sydney Poore
Hello Michal, Thank you for all of the significant contribution that you
made to the Wikimedia movement! Wishing you all the best for what comes
next!

Sydney

On Wed, Dec 18, 2019 at 8:49 AM Itzik - Wikimedia Israel <
it...@wikimedia.org.il> wrote:

> Dear friends,
>
> I wanted to share with you some changes in WMIL. This weekend, after more
> than 6 years of service, Michal Lester will conclude her position as WMIL's
> ED.
>
> Michal, WMIL’s first ED, joined us more than 6 years ago, and was our
> second employee. Michal’s joining marked the transition of WMIL from an
> organization operated and managed by volunteers only to professional hired
> staff supporting and leading the activity with the volunteers.
>
> Michal started to initiate and lead large-scale projects and raise the
> resources needed for the activity through collaborations, donations and
> fund grants. From a one-employee organization with a limited budget, she
> brought us to the current position as an established NGO, with varied
> activity, hired staff to support it, volunteers and a sufficient budget to
> support all of that.
>
> Under her leadership, we initiated the education project in Hebrew, and
> later in Arabic. We guided tens of thousands of teachers on how to work
> with (and for) Wikipedia. We created training tools and tutorials, formed
> years-long collaborations with dozens of organizations, and hosted the
> international hackathon and later the GLAM conference. We represented WMIL
> and our movement values in Parliament discussions and in discussion with
> archives; and when they failed to cooperate we did not hesitate to “force”
> them to give back to the public the photos that belong to them by law. The
> list of projects and achievements is too long to summarize in one email.
>
> We are proud to say that WMIL turned not only to a leading and recognized
> organization in Israel, but also to one of the important and active
> affiliates of the global movement.
>
> Michal’s activity in WMIL was beyond that of an employee, but true
> recruitment and belief in Wikimedia’s activity and values. Her
> round-the-clock investment and great love to the movement, organization,
> its employees and volunteers, serves proof. Many volunteers benefited from
> Michal’s attention, advice and support at all times.
>
> The Board, and I personally, would like to thank Michal for this
> significant contribution that brought us to our current dignified position,
> and we wish her the best of luck in the future. We will remember you as the
> first ED who saw the hardship and labor pains of WMIL, and as WMIL’s
> “mother” in its professional role. We extend to you our greatest thanks.
>
> While Michal is leaving, I would like to congratulate Revital Poleg,
> replacing Michal in her position. Revital is a former diplomat. She was one
> of the founders of the Peres Peace Center, she served as Chief of Staff for
> the Knesset Speaker; VP Business Development of a lobbying company;
> External Relations and Resource Development Director for the Ruppin
> Academic Center; and in her last position – Chief Executive and Head of the
> Jewish Agency Mission to Brazil.
>
> Revital brings extensive experience in large organizations, both local and
> international, and a vast network of contacts in the private and public
> sectors. She speaks Hebrew, English, Portuguese and Spanish.
>
> We wish her good luck in her position, in filling Michal’s big shoes, and
> we are positive she continues to advance WMIL forward.
>
>
>
> *Itzik Edri*
> Chairperson (volunteer)
> it...@wikimedia.org.il
> +972-54-5878078
> ___
> Wikimedia-l mailing list, guidelines at:
> https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> https://meta.wikimedia.org/wiki/Wikimedia-l
> New messages to: Wikimedia-l@lists.wikimedia.org
> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> 



-- 
Sydney Poore (she/her)
Strategist, socio-technical
Wikimedia Foundation
Trust and Safety team;
Anti-harassment tools team
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Re: [Wikimedia-l] Leadership change at Wikimedia Israel

2019-12-20 Thread Samuel Patton
Michal, I was very happy to get a little bit of your perspective in
conversations re: fundraising over the last few months. Thank you for all
you've done and I look forward to seeing what's next for you.

Congratulations, Revital.

Best wishes to all the awesome people at WMIL.

sam

On Thu, Dec 19, 2019 at 7:22 PM FULBERT  wrote:

> I want to take a moment to share how strong a colleague Michał has been
> over the past two years when I have worked with her from a distance, with
> only a couple in-person meetings.
>
> Michal has a talent and focus that has inspired me with my own Wikimedia
> commitments, and I can only imagine how much she has helped mobilize
>  efforts within Wikimedia Israel.
>
> Having first heard her present at Wikimania in Montreal, before I knew and
> worked with her directly, I have remained humbled and impressed.
>
> I wish her the best, and imagine she will continue to positively help the
> Movement as it continues to develop and expand.
>
> -
>
> With Incredulity toward Metanarratives,
>
> Jeffrey
> User:FULBERT
> fulb...@fulbert.org
>
>
> > On Dec 18, 2019, at 8:49 AM, Itzik - Wikimedia Israel <
> it...@wikimedia.org.il> wrote:
> >
> > Dear friends,
> >
> > I wanted to share with you some changes in WMIL. This weekend, after more
> > than 6 years of service, Michal Lester will conclude her position as
> WMIL's
> > ED.
> >
> > Michal, WMIL’s first ED, joined us more than 6 years ago, and was our
> > second employee. Michal’s joining marked the transition of WMIL from an
> > organization operated and managed by volunteers only to professional
> hired
> > staff supporting and leading the activity with the volunteers.
> >
> > Michal started to initiate and lead large-scale projects and raise the
> > resources needed for the activity through collaborations, donations and
> > fund grants. From a one-employee organization with a limited budget, she
> > brought us to the current position as an established NGO, with varied
> > activity, hired staff to support it, volunteers and a sufficient budget
> to
> > support all of that.
> >
> > Under her leadership, we initiated the education project in Hebrew, and
> > later in Arabic. We guided tens of thousands of teachers on how to work
> > with (and for) Wikipedia. We created training tools and tutorials, formed
> > years-long collaborations with dozens of organizations, and hosted the
> > international hackathon and later the GLAM conference. We represented
> WMIL
> > and our movement values in Parliament discussions and in discussion with
> > archives; and when they failed to cooperate we did not hesitate to
> “force”
> > them to give back to the public the photos that belong to them by law.
> The
> > list of projects and achievements is too long to summarize in one email.
> >
> > We are proud to say that WMIL turned not only to a leading and recognized
> > organization in Israel, but also to one of the important and active
> > affiliates of the global movement.
> >
> > Michal’s activity in WMIL was beyond that of an employee, but true
> > recruitment and belief in Wikimedia’s activity and values. Her
> > round-the-clock investment and great love to the movement, organization,
> > its employees and volunteers, serves proof. Many volunteers benefited
> from
> > Michal’s attention, advice and support at all times.
> >
> > The Board, and I personally, would like to thank Michal for this
> > significant contribution that brought us to our current dignified
> position,
> > and we wish her the best of luck in the future. We will remember you as
> the
> > first ED who saw the hardship and labor pains of WMIL, and as WMIL’s
> > “mother” in its professional role. We extend to you our greatest thanks.
> >
> > While Michal is leaving, I would like to congratulate Revital Poleg,
> > replacing Michal in her position. Revital is a former diplomat. She was
> one
> > of the founders of the Peres Peace Center, she served as Chief of Staff
> for
> > the Knesset Speaker; VP Business Development of a lobbying company;
> > External Relations and Resource Development Director for the Ruppin
> > Academic Center; and in her last position – Chief Executive and Head of
> the
> > Jewish Agency Mission to Brazil.
> >
> > Revital brings extensive experience in large organizations, both local
> and
> > international, and a vast network of contacts in the private and public
> > sectors. She speaks Hebrew, English, Portuguese and Spanish.
> >
> > We wish her good luck in her position, in filling Michal’s big shoes, and
> > we are positive she continues to advance WMIL forward.
> >
> >
> >
> > *Itzik Edri*
> > Chairperson (volunteer)
> > it...@wikimedia.org.il
> > +972-54-5878078
> > ___
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