Re: [Wikimedia-l] Commons / OTRS is broken

2015-02-04 Thread Jeevan Jose
An there is much stress for our volunteer (unpaid) job too. I definitely need to slow down: https://commons.wikimedia.org/wiki/Commons:OTRS/Noticeboard#Request_to_confirm_release_from_the_artist.2C_rather_than_the_gallery_-_Joep_van_Liefland Regards, Jee On Wed, Feb 4, 2015 at 9:04 PM, Michael

[Wikimedia-l] [Wikimediach-l] Announcement: Micro-Grants of Wikimedia CH

2015-02-04 Thread Muriel Staub
Hi everyone, FYI: Wikimedia CH launches its micro-grants program for 2015. Please find below the message that we were sending out today to announce this to our communities. What might be a matter of particular interest to you: In order to be eligible for a WMCH micro-grant (1- 500CHF ≈ 1 -

Re: [Wikimedia-l] statistics of usage of wikimedia project per language used in the interface

2015-02-04 Thread Federico Leva (Nemo)
charles andrès (WMCH), 04/02/2015 14:25: Is there a way to know how many people use Wikipedia per interface language? No. Said in other words, I want to know how many people display the Wikimedia project interface in the different version of German and Alemannisch. Until

Re: [Wikimedia-l] Education Extension

2015-02-04 Thread Pine W
Hi Anna, In the long run I think it would be beneficial to move at least some of the content of Outreach into LPL where it would be easier to search. Perhaps you can enlighten me about the purpose of keeping Outreach separate from Meta. I think the idea is that Outreach is easier to navigate for

Re: [Wikimedia-l] Quarterly reviews of high priority WMF initiatives

2015-02-04 Thread Tilman Bayer
Minutes and slides from last week's quarterly review of the Foundation's Editing (formerly VisualEditor) team await perusal at https://meta.wikimedia.org/wiki/WMF_Metrics_and_activities_meetings/Quarterly_reviews/Editing/January_2015 . On Wed, Dec 19, 2012 at 6:49 PM, Erik Moeller

Re: [Wikimedia-l] Commons / OTRS is broken

2015-02-04 Thread Gergo Tisza
On Wed, Feb 4, 2015 at 2:46 AM, Andrea Zanni zanni.andre...@gmail.com wrote: My question is: what could we ask, as a community, to the WMF, o to chapters? Is there some tool/task/workflow that could receive help from Wikimedia? Maybe a new software, or some trusted agents in key position, or

Re: [Wikimedia-l] Commons / OTRS is broken

2015-02-04 Thread Tomasz Ganicz
Well - regarding permission-commons ques the current problem with mass upload agreements is Common's regulation that ticket-templates has to be added by OTRS volunteers themselves, except, when you are using GLAM tool, but GLAM tool is tailored for really huge mass uploads as it requires lot of

Re: [Wikimedia-l] Commons / OTRS is broken

2015-02-04 Thread
If either a public API were implemented, or a mirror of the (non-confidential parts at least) database were available on WMFlabs, then volunteers could happily generate all sorts of reports and tools, which would probably be far more effective than expecting WMF development to create new reporting

Re: [Wikimedia-l] Commons / OTRS is broken

2015-02-04 Thread Andreas Kolbe
On Wed, Feb 4, 2015 at 10:38 AM, Rjd0060 rjd0060.w...@gmail.com wrote: Unfortunately, backlogs can occasionally crop up and take a bit of time to deal with, especially in the more complicated e-mails (like BLPs), that can take up to an hour to process. Just for the avoidance of doubt –

Re: [Wikimedia-l] Commons / OTRS is broken

2015-02-04 Thread Krd
Hello. Am 02/04/15 um 12:11 schrieb Michael Maggs: I would like to see a bot or tool that could provide visibility of statistics on the various OTRS queues in near-real time. You know https://commons.wikimedia.org/wiki/Commons:OTRS/backlog ? ___

Re: [Wikimedia-l] Commons / OTRS is broken

2015-02-04 Thread George Herbert
Aubrey - It's not a tools problem, it's a time and number of people problem. It necessarily draws upon the smaller pool of more stable, mature responsible levelheaded good judgement Wikipedians, who are in short supply on-Wiki now much less available for lots of extra off-Wiki, poorly

Re: [Wikimedia-l] Commons / OTRS is broken

2015-02-04 Thread Michael Maggs
Yes, I do. That is updated manually, at irregular intervals, applies only to one Commons list, and doesn't provide anything like the information that should I think be available. Michael Krd mailto:k...@wikipedia.de 4 February 2015 11:55 Hello. You know

Re: [Wikimedia-l] Commons / OTRS is broken

2015-02-04 Thread Krd
Am 02/04/15 um 13:14 schrieb Michael Maggs: Yes, I do. That is updated manually, at irregular intervals, applies only to one Commons list, and doesn't provide anything like the information that should I think be available. ...which is in detail?

Re: [Wikimedia-l] Commons / OTRS is broken

2015-02-04 Thread Rjd0060
James, I realize your tickets were already resolved but I thought I'd take a moment to clarify the issues that cause the delays in response. The Wikimedia Volunteer Response Team (OTRS) relies on the generous work of hundreds of volunteers from all over the world to handle hundreds of

Re: [Wikimedia-l] New software; Gendergap; FOSDEM; Government collaboration

2015-02-04 Thread Andreas Kolbe
Thanks, Romaine. Your thoughts on the gender gap echo some of my own, as expressed here: http://wikipediocracy.com/2014/08/26/why-women-have-no-time-for-wikipedia/ I've taken the liberty of crossposting the relevant parts of your post to the Gendergap list:

Re: [Wikimedia-l] Commons / OTRS is broken

2015-02-04 Thread pajz
Hi Andreas and others, On 4 February 2015 at 12:31, Andreas Kolbe jayen...@gmail.com wrote: Just for the avoidance of doubt – when you say these e-mails can take up to an hour to process, I presume you mean that it takes one hour just to read them and understand the complaint. Am I

Re: [Wikimedia-l] Commons / OTRS is broken

2015-02-04 Thread James Heilman
I applied for OTRS a while back and was turned down. Not sure why. I have arranged the release of 10s of thousands of medical images and uploaded nearly a thousand myself. Am involved in dozens of collaborations with like minded organizations and I have a good grasp of copyright. Anyway I now have

Re: [Wikimedia-l] Commons / OTRS is broken

2015-02-04 Thread Andrea Zanni
Thanks Ryan for the clarification. My question is: what could we ask, as a community, to the WMF, o to chapters? Is there some tool/task/workflow that could receive help from Wikimedia? Maybe a new software, or some trusted agents in key position, or something else. What could speed up the

Re: [Wikimedia-l] Commons / OTRS is broken

2015-02-04 Thread Michael Maggs
I would like to see a bot or tool that could provide visibility of statistics on the various OTRS queues in near-real time. At present there is no automated way to see on Commons or any of the Wikipedias that backlogs even exist, let alone see how they vary with time, what the average time to

Re: [Wikimedia-l] Commons / OTRS is broken

2015-02-04 Thread Michael Maggs
Or AWB, though neither option provides the sort of efficiency that is needed tio deal easily with the sort of issues that Tomasz mentions. Michael Jeevan Jose mailto:jkadav...@gmail.com 4 February 2015 12:01 https://commons.wikimedia.org/wiki/Help:VisualFileChange.js can be used for mass

Re: [Wikimedia-l] Education Extension

2015-02-04 Thread Anna Koval
Dear Nemo, There is, of course, other documentation on mediawiki already. https://www.mediawiki.org/wiki/Extension:Education_Program https://www.mediawiki.org/wiki/Wikipedia_Education_Program However, having additional how-to type pages in the help namespace is a great idea. I didn't realize

Re: [Wikimedia-l] Commons / OTRS is broken

2015-02-04 Thread Jeevan Jose
On Wed, Feb 4, 2015 at 4:33 PM, Tomasz Ganicz polime...@gmail.com wrote: Well - regarding permission-commons ques the current problem with mass upload agreements is Common's regulation that ticket-templates has to be added by OTRS volunteers themselves, except, when you are using GLAM tool,

Re: [Wikimedia-l] Commons / OTRS is broken

2015-02-04 Thread Michael Maggs
I mentioned a few basic things in my previous email. There's probably little point in my writing a comprehensive wish list unless you or some other volunteer can agree to work on providing an API against which a tool could be written. Michael Michael On 4 Feb 2015, at 12:19, Krd