Rogol,

Hello. I am close to having some clarity to share. Might I extend to mid
April?

/a

On Sun, Feb 12, 2017 at 1:34 PM, Anna Stillwell <astillw...@wikimedia.org>
wrote:

>
>
> On Sun, Feb 12, 2017 at 12:52 PM, Rogol Domedonfors <domedonf...@gmail.com
> > wrote:
>
>> Anna,
>>
>>
>> > > > Generally, I am thinking about community service training across the
>> >
>> > > organization. I would love your help with that. I can do little about
>> > the
>> > > > past. I can address the future. To properly address the future, ad
>> hoc
>> > > and
>> > > > particular solution sets won't suffice. We'll need coherent and
>> general
>> > > > solution sets, with enough particulars to keep the solution set
>> honest.
>> > > >
>> > >
>> > > I am not sure what you mean by "community service" here.  In the UK,
>> it
>> > is
>> > > a form of punishment given to young offenders for anti-social
>> > behaviour.  I
>> > > assume you mean something different?
>> > >
>> >
>> > I definitely mean something different. Thank you for the opportunity to
>> > clarify. How do we engage staff in learning to interact with our
>> > communities? Where are ideal opportunities for exchange (e.g., the best
>> > places to collaborate) and where is collaboration least valuable,
>> > potentially even disruptive? I have no answers yet.
>> >
>>
>> I had a discussion on these matters, as I recall, with Rachel di Cerbo at
>> https://meta.wikimedia.org/wiki/Talk:Community_Liaisons/Wikimania_2015
>> which may provide you with some background.  I suggested some ideas about
>> centralisation of discussions, machine-assisted tranlsation and other
>> process-oriented points.
>
>
> I will do a broad lit review when and if the time comes (on and off wiki).
> If I do so, I will follow these links and read about this as part of that
> broader lit review.
>
>
>> Pulling back to a more cultural point, I woud
>> identify three aspects that you might address.
>>
>> Staff must actually want to engage, to co-create and to acknowledge that
>> the community is a partner in the entire enterprise.
>
>
> Agreed. No argument.
>
> But I'd like to expand your argument. I would like to add a perspective,
> not subtract from yours. Our current communities are very seriously
> important partners in the entire enterprise, as we are theirs. These days,
> I am also thinking about future communities... new readers and new editors
> in new geographies on new devices, and reading the thoughts of experts on
> the evolution of platforms within the context of the evolving web.
>
> I am also curious about the role of machines. Will they become an
> important partner? I know that they say we will welcome our robot
> overlords. But I am more interested in collaborating with them. Why can't
> humans and machines collaborate toward social/educational goods?
>
> Machine learning is all the rage these days. But to what end? The
> standard, for-profit, big data play is to harvest and bottom feed a ton of
> data, run it through a layered algorithm, and spit out "something
> something" to a customer for a fee. I think they call it insight. I have a
> different definition of insight. But hey, to each their own.
>
> We don't have customers and we don't bottom feed. Two things I am proud
> of. That is why I was so excited about ORES. An open, ethical, effective
> AI for social impact that currently helps vandal fighters
> <https://www.technologyreview.com/s/544036/artificial-intelligence-aims-to-make-wikipedia-friendlier-and-better/>.
> More importantly, it may help with the 
> "revert-new-editors’-first-few-edits-and-alienate-them
> problem". That's just the current capabilities of this platform.
>
> My broader point being that I also want to think of the new stakeholders
> that will join us all and how we can prepare for and welcome them into the
> knowledge creating endeavor.
>
>
>> Of course the
>> community is not homogenous and the balance of work and responsibility is
>> not identically equal in every single aspect of the enterprise.
>> Nonetheless, the model of an active staff supporting and directing a
>> passive community is both factually wrong and will inevitably lead to
>> disaster.
>>
>
> I understand your point.
>
>>
>> One misundertood word is representation.  I believe that some staff
>> members
>> believe that they can represent the community simply by having been
>> volunteers in the past, and even that they can timeshare between their
>> staff and volunteer identities.  This is so far from true that it only
>> needs to be articulated to be seen as incorrect – indeed, the attempt to
>> split their identities may be positively dangerous to their psychological
>> well-being.  The notion that only those with Wikimedia project experience
>> should be hired, and that having hired such people they need no further
>> contact with the community is utterly disastrous.  Those with community
>> engagement responsibilities must engage, actively, and in a genuine spirit
>> of enquiry.  It is not an unnecessary overhead on getting their work done,
>> it is their work.
>>
>
> I don't know what staff members believe. I will investigate this when and
> if I arrive at that stage of problem solving.  I understand your point.
>
>>
>> Genuine interaction on planning does not mean asking a few closed
>> questions of a few community members about which of a few predetermined
>> options they prefer.  It means doing a lot of work and being genuinely
>> transparent. It also requires internal coordination of a kind which I do
>> not always detect within the WMF.
>>
>
> Point taken.
>
>>
>> I will look into this. I will seek to understand the Tech position on
>> three
>> > questions:
>> >
>> >    - What do we philosophically believe: to roadmap or not to roadmap?
>> >    - What do we currently have in terms of planning?
>> >    - Will that change?
>> >
>> > I’ll get back to you. It may take me until the beginning of April. It
>> may
>> > be sooner, but I can’t promise anything sooner.
>> >
>>
>> Thank you.
>>
>
> Thank you for so graciously accepting my time constraints. I really do
> appreciate it. I don't want to let you down, but I also want to sleep and
> tend to my core responsibilities.
>
> I received another email from another lovely wiki elf explaining to me that
>> > it could be seen as though I were making fun of your fictitious name.
>> If it
>> > came across that way, I really do apologize. That was not my intention.
>> I
>> > was not laughing at your name. What I found funny was that people had a
>> > series of pronunciations that were different and yet they were all sure
>> > that they were correct.
>> >
>>
>> I am not at all bothered but thank you for your consideration.
>>
>
> Smiley face.
>
>>
>> "Rogol"
>>
>> On Sun, Feb 12, 2017 at 7:46 PM, Anna Stillwell <astillw...@wikimedia.org
>> >
>> wrote:
>>
>> > Hello Rogol,
>> >
>> > On Sat, Feb 11, 2017 at 2:04 AM, Rogol Domedonfors <
>> domedonf...@gmail.com>
>> > wrote:
>> >
>> > > Anna,
>> > >
>> > >
>> > > > Sometimes I wonder if hope isn’t at the base of it all. Perhaps
>> hope is
>> > > > necessary but certainly not sufficient for it all to transpire.
>> Hope is
>> > > not
>> > > > a strategy. But maybe it's a foundation.
>> > > >
>> > >
>> > > Certainly, but there is an old saying about "the triumph of hope over
>> > > experience".  The general tenor of your comments suggest that you are
>> > less
>> > > interested in learning from the past as you are planning for the
>> > future.  I
>> > > merely suggest that the two go hand in hand.
>> > >
>> >
>> > I agree with your suggestion that they go hand in hand. I think perhaps
>> I
>> > solve problems differently than you and I come to this conversation
>> from a
>> > slightly different angle. I have a question on my mind, how do we build
>> an
>> > org and a culture for the future? I’m scanning my environment to see
>> what I
>> > hear, what people are talking about. I’m reading a lot. Entertaining
>> many
>> > ideas. Given what I am hear, read and my specific role, where should I
>> > focus? I am still ascertaining which issues I might take on.
>> >
>> > Specifics, including past successes and errors, would be something that
>> I
>> > would investigate at a later stage. Your information is relevant to me,
>> > just not at this stage.
>> >
>> > What I said was,
>> > > "I can do little about the past. I can address the future. To properly
>> > address the future, ad hoc and particular solution sets won't suffice.
>> > We'll need coherent and general solution sets, with enough particulars
>> to
>> > keep the solution set honest."
>> >
>> > >
>> > >
>> > > > [stuff]]
>> > > > I don't have time to investigate this statement and work to piece
>> > > together
>> > > > what happened, and since I don't have that time, I will not comment
>> in
>> > > any
>> > > > way on this particular instance.
>> > > >
>> > >
>> > > That is your decision, but it means that you will learn nothing from
>> it.
>> > >
>> >
>> > You have such a gentle touch. :)
>> >
>> > >
>> > >
>> > > > Generally, I am thinking about community service training across the
>> > > > organization. I would love your help with that. I can do little
>> about
>> > the
>> > > > past. I can address the future. To properly address the future, ad
>> hoc
>> > > and
>> > > > particular solution sets won't suffice. We'll need coherent and
>> general
>> > > > solution sets, with enough particulars to keep the solution set
>> honest.
>> > > >
>> > >
>> > > I am not sure what you mean by "community service" here.  In the UK,
>> it
>> > is
>> > > a form of punishment given to young offenders for anti-social
>> > behaviour.  I
>> > > assume you mean something different?
>> > >
>> >
>> > I definitely mean something different. Thank you for the opportunity to
>> > clarify. How do we engage staff in learning to interact with our
>> > communities? Where are ideal opportunities for exchange (e.g., the best
>> > places to collaborate) and where is collaboration least valuable,
>> > potentially even disruptive? I have no answers yet.
>> >
>> > >
>> > >
>> > > The underlying quesrion, as was sure you would have recognised, is not
>> > "Do
>> > > you Anna Stillwell happen to know whether or not the WMF has a
>> technical
>> > > roadmap ..." but "Does the WMF have a technical roadmap and if so
>> please
>> > > will the WMF publish it."  Perhaps I failed to make that clear, and
>> you
>> > > were assuming I was asking a more personally specific but
>> significantly
>> > > less useful version.  My long-standing question, then, remains
>> > unanswered:
>> > >
>> > > *Does the WMF have a technical roadmap and if so please will the WMF
>> > > publish it.*
>> > >
>> > >
>> > > > If I may be so bold, it seems that your interpretation of my words
>> > lacks
>> > > > even basic faith. It seems to be the penultimate worst possible
>> > > > interpretation (the worst being lying, the second... evading).
>> > > >
>> > >
>> > > I can only go by what I see as a pesistent refusal to address this
>> issue
>> > > over many weeks by multiple members of the WMF staff.
>> > >
>> > >
>> > > > But your nearly automatic interpretation may point to a deeper
>> issue. I
>> > > > hear you saying that you don't take me at my word. That you may not
>> > take
>> > > us
>> > > > at our word. And I imagine that we have done some things to earn
>> your
>> > > > distrust. I hear you.
>> > > >
>> > > > But I assure you that I am telling you the truth now: I do not know.
>> > > >
>> > >
>> > > Do you propose to take any steps to find out?  If you do, please will
>> you
>> > > let the community know?
>> > >
>> >
>> > I will look into this. I will seek to understand the Tech position on
>> three
>> > questions:
>> >
>> >    - What do we philosophically believe: to roadmap or not to roadmap?
>> >    - What do we currently have in terms of planning?
>> >    - Will that change?
>> >
>> > I'll need some time. I have a lot of work right now (that's why I write
>> to
>> > you on the weekends). Everybody does. I imagine you would prefer
>> another,
>> > more speedy option, but I do not have it right now. We’re revving up the
>> > movement strategy and have our annual planning beginning next week.
>> That’s
>> > at the org level. On top of that, my agenda is past max. To get a
>> coherent
>> > answer and to make sure that the right hand knows what the left hand is
>> > doing, I’ll need to speak with a number of people who may be difficult
>> to
>> > get time with.
>> >
>> > I’ll get back to you. It may take me until the beginning of April. It
>> may
>> > be sooner, but I can’t promise anything sooner.
>> >
>> > >
>> > >
>> > > > Ok. How do you pronounce your fictitious name? I asked around, “Hey,
>> > how
>> > > do
>> > > > you pronounce Rogol’s fictitious name”? Everyone pronounced it
>> > > differently.
>> > > > Some had a hard g. Some had a soft one. Some placed emphasis on the
>> > first
>> > > > syllable. Some on the second.
>> > > >
>> > > > I couldn’t stop laughing. I said to them, “But he’s made up…. how
>> can
>> > you
>> > > > be *so sure*?”
>> > > >
>> > >
>> > > Philippe Beaudette pronounced it acceptably it in the July 2015
>> Metrics
>> > > Meeting, see, or rather listen to,
>> > > https://www.youtube.com/watch?v=NXWNGEht9lU&feature=youtu.be
>> >
>> >
>> > Thank you for the reference. I now know how to pronounce your name. Next
>> > time when you send me lovely video references like this, would you be
>> > willing to give me a time stamp? (It’s 39:15 in case others would like
>> to
>> > hear it). As it was, I listened to Phillipe’s whole talk. Was that your
>> > intention? That I listen to Philippe's entire talk? If so, anything else
>> > you would have liked me to note?
>> >
>> > p.s.
>> > I received another email from another lovely wiki elf explaining to me
>> that
>> > it could be seen as though I were making fun of your fictitious name.
>> If it
>> > came across that way, I really do apologize. That was not my intention.
>> I
>> > was not laughing at your name. What I found funny was that people had a
>> > series of pronunciations that were different and yet they were all sure
>> > that they were correct.
>> >
>> > >
>> > >
>> > > "Rogol"
>> > > _______________________________________________
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>> > >
>> >
>> >
>> >
>> > --
>> > "If you have knowledge, let others light their candles in it." -
>> Margaret
>> > Fuller
>> >
>> > Anna Stillwell
>> > Chargée d’Affaires / VP
>> > Wikimedia Foundation
>> > 415.806.1536
>> > *www.wikimediafoundation.org <http://www.wikimediafoundation.org>*
>> > _______________________________________________
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>
>
>
> --
> "If you have knowledge, let others light their candles in it." - Margaret
> Fuller
>
> Anna Stillwell
> Chargée d’Affaires / VP
> Wikimedia Foundation
> 415.806.1536 <(415)%20806-1536>
> *www.wikimediafoundation.org <http://www.wikimediafoundation.org>*
>
>
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