Re: [Wikimedia-l] compromise?

2013-01-06 Thread Ed Erhart
Hi all,

Considering that at this point it is James vs. the world, and has been for
quite some time ... have we flogged this dead horse enough yet? [1]

--Ed

[1] http://en.wikipedia.org/wiki/Wikipedia:HORSEMEAT

On Sat, Jan 5, 2013 at 9:00 PM, James Salsman jsals...@gmail.com wrote:

 Thomas Morton wrote:
 
  If you know nothing about surveys or statistics it is probably a good
 idea
  not to describe a properly calculated metric (yes, I sat down and did the
  math) as absurd

 I stand by my statement that trying to pin down donor opinion on
 whether they approve of meeting or exceeding market pay to a 1% margin
 of error with a 99% confidence interval is completely unnecessary. If
 a survey with a few hundred respondents turns out to be ambiguous,
 additional donors could be surveyed later. I have been trying to
 discuss this with Tom off-list.

 Pine wrote:
 
  I'm a little confounded as to why you're still looking to Glassdoor as
 your
  primary source of information on employee satisfaction after Gayle
 indicated
  that she has much more comprehensive data on this subject from the
 employee
  survey

 Please have a look at the slides from that survey at
 https://www.youtube.com/watch?v=wB5m5AHoGnot=60m -- Particular
 questions I have about the employee engagement survey so far include:

 (1) Is a survey of 84 respondents which asks age, marital status,
 ethnicity, gender, department, tenure, and organizational level an
 anonymous survey, or would nearly all of such responses be personally
 identifiable?  Glassdoor offers much stronger anonymity,

 (2) In general, were there any questions pertaining to whether
 employees are satisfied with their pay?  I can see none on any of the
 report slides. I do see questions pertaining to recognition which
 are repeatedly identified as problem areas. Pay is by far the largest
 complaint on Glassdoor from both satisfied and unsatisfied employees,
 but it does not appear to have been measured on the Foundation's
 survey. At 1:12:30 it is said that the slide deck will be made public.
 I hope we get to see the list of questions too.

 (3) The slide at https://www.youtube.com/watch?v=wB5m5AHoGnot=65m is
 astounding. What does it mean that all three of the executive
 respondents completely agreed with the statements that we treat
 everyone with dignity and respect and we consistently hire strong
 talent and recognize strong performers but only 54% and 52% of the
 twenty-four managers responding agreed, respectively?

 (4) The top two questions at
 https://www.youtube.com/watch?v=wB5m5AHoGnot=65m45s indicate that
 those who have been working for the Foundation for more than two years
 have very profoundly different assessments of both recognition (which,
 again, seems to be the closest thing to pay that the survey asked
 about) and the competence of people in key positions compared to newer
 employees. Do we want to trust employees opinion in proportion to
 their experience with the organization?

 (5) At https://www.youtube.com/watch?v=wB5m5AHoGnot=68m attracting
 skilled individuals for hiring is identified as a specific
 improvement need. How is it being addressed?

 David Gerard wrote:
  Anyone in IT knows that there's such a thing as charity scale, where
  you get paid less because you're working for a nonprofit in exchange
  for less stress and/or doing actual good in the world.

 The slide at https://www.youtube.com/watch?v=wB5m5AHoGnot=62m10s
 indicates that in comparison against 120 corporations and 7
 non-profits who have participated in similar surveys over the past
 seven years, the Foundation scored in the 76th percentile on this
 survey.  I am not sure that reflects very well, given the state of the
 economy over that time period.

 I do believe paying people more does lower their stress and attract
 and retain more talent. Although there is apparently no shortage of
 opinion to the contrary, I have yet to see any data in agreement with
 those opinions.

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Re: [Wikimedia-l] compromise?

2013-01-06 Thread James Salsman
Pine wrote:
...
 I think Erik addressed your question about pay in a way that is very
 reasonable and I would ask you to re-read his comments

Thank you very much for asking me to do this. I overlooked the video
mentioned in Erik's comments and I see now that it may be the root of
the problems with neglecting pay.

Erik Moeller wrote:
...
 But the main thing, to keep people motivated, in my experience is not
 money
 This video summarizing some of the related research is worth a watch:
 https://www.youtube.com/watch?v=u6XAPnuFjJc

That video reports on two studies that found higher incentives led to
worse performance, and claims that, this has been replicated over
and over and over again. That is very misleading at best. The
following peer reviewed sources (the first of which are WP:SECONDARY
literature reviews) all indicate that while a few such studies
appeared in some popular press books, the vast bulk of the scientific
research does not agree with those isolated conclusions. In fact,
higher pay is almost always found to be a stronger motivator except in
those few anomalous studies highlighted in that video:

Fang, M.; Gerhart, B. (2011) Does pay for performance diminish
intrinsic interest? International Journal of Human Resource
Management: http://www.tandfonline.com/doi/abs/10.1080/09585192.2011.561227

Reitman, D. (1998) The real and imagined harmful effects of rewards:
implications for clinical practice Journal of Behavior Therapy and
Experimental Psychiatry 29(2):101-13 PMID 9762587:
http://carmine.se.edu/cvonbergen/The_real_and_imagined_harmful%20effects%20of%20rewards.pdf
(Note this is a WP:MEDRS secondary source.)

Cameron, J.; Pierce, W.D. (1994) Reinforcement, Reward, and Intrinsic
Motivation: A Meta-Analysis Review of Educational Research
64(3):363-423: http://rer.sagepub.com/content/64/3/363.short
(WP:SECONDARY meta-analysis of 96 experimental studies.)

Eisenberger, R. et al. (1999) Does pay for performance increase or
decrease perceived self-determination and intrinsic motivation?
Journal of Personality and Social Psychology 77(5):1026-40:
http://psycnet.apa.org/index.cfm?fa=buy.optionToBuyid=1999-01257-010

Fiorillo, D. (2011) Do monetary rewards crowd out intrinsic
motivations of volunteers? Some empirical evidence for Italian
volunteers Annals of Public and Cooperative Economics Economics
82(2):139-65: 
http://onlinelibrary.wiley.com/doi/10./j.1467-8292.2011.00434.x/abstract

Thompson, G.D., et al. (2010) Does Paying Referees Expedite Reviews?
Results of a Natural Experiment Economic Journal 76(3):678-92:
http://journal.southerneconomic.org/doi/abs/10.4284/sej.2010.76.3.678

Pine wrote:

... I suggest that the IRC meeting may be a better forum than
 this mailing list for you to ask further questions.

I promised Gayle when she agreed to hold an office hour that I would
submit my questions weeks in advance so that there would be no
surprises, and I have done so. I don't want to reiterate any of them
until then, but if people continue to post what I believe are
mathematical or similar mistakes, I will certainly address those.

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Re: [Wikimedia-l] Compromise?

2013-01-06 Thread ENWP Pine
James,

Is there evidence that WMF has a worrisome talent retention problem? Gayle 
seems to think that the answer is generally no. If there is evidence to the 
contrary that has more weight than anecdotal Glassdoor reviews, I would be 
interested in seeing that evidence.

I would distinguish between motivation and performance. Highly motivated people 
may perform poorly and/or perform in ways that are inconsistent with the 
organization's interests. Consider the cases of financial professionals who 
were so highly motivated that they were willing to risk criminal prosecutions 
and serious harm or outright demise of their organizations. I get emails every 
week from the SEC and almost all of them seem to include announcements of legal 
actions brought by the SEC against people who were highly motivated and made 
decisions that are questionable at best. Also consider the case of someone who 
may be highly financially motivated to get a degree in engineering but lacks 
the math skills to do so. Very highly motivated people may be unable to achieve 
their performance objectives or may take significant, potentially illegal and 
unethical risks to achieve those objectives.

Looking mainly at the abstracts, I think the final study that you linked is the 
most relevant of the set to the discussion here. In that case a financial 
incentive was added in addition to whatever other incentives already existed 
for the reviewers to complete their work. But I would argue that doing the 
same work faster is more analogous to the rule-based work, rather than the 
creative work, discussed in the video that Erik linked. 

I am not opposed to WMF offering performance bonuses - money, recognition, PTO, 
greater discretion, conferences, training, desirable assignments - but in 
general I think you seem to be overstating the nature of WMF's issues with 
retaining personnel. Also, I would distinguish between incentives to perform 
and incentives to remain with the organization. 

On the accountability side, I do think that there's room for improvement, and 
the employee survey data seem to agree with that. I support the consideration 
of making personnel changes if important targets are not met or issues do not 
receive adequate responses. (I am currently concerned about the Board, as I 
have mentioned elsewhere). But that's a different issue than the alleged 
talent retention problem for paid staff.


Pine
  
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Re: [Wikimedia-l] compromise?

2013-01-05 Thread Gerard Meijssen
Hoi,
In my country health care insurance is compulsory. If anything this means
that everyone can see a doctor and believe it or not, investment in health
care is beneficial to the wealth of a nation.

I am appalled that people consider health care something that is best left
to the individual. It means that everybody has to pay the same amount
irrespective if they can afford it.

Please study the subject and YES, the WMF is in the USA however having a
health care policy for its employees is a best practice if you care for
your employees.
Thanks,
 GerardM


On 5 January 2013 11:11, Thomas Morton morton.tho...@googlemail.com wrote:

 On Saturday, January 5, 2013, James Salsman wrote:

  Michael Snow wrote:
  
  ... You think that having people mortgage their future and simply
   giving them more cash, which they don't ultimately enjoy other
   than to pay loans at distressed interest rates, is a greater benefit
   to them than providing the best insurance coverage we can offer?
 
  No, I didn't mean to imply anything like that. If a typical working
  age American's immediate family suffers catastrophic medical expenses,
  it's most likely going to be one of their parents, who aren't covered
  by the Foundation's or any other employer's plan. Medicare only pays
  for 60 days of hospitalization, with copayments totaling about $30,000
  for the following 60 days, and then it stops paying altogether. (See
  e.g. http://www.kff.org/medicare/upload/7768.pdf ) In any case, most
  Americans who enter bankruptcy because of medical expenses have on
  average about $45,000 of debt, which amounts to 2.2 years of the
  difference between the mean salary of Wikimedia and Mozilla Foundation
  junior software engineers. It's not like the difference between being
  able to save a loved one from bankruptcy and keeping them in the
  hospital when they need it would displace existing health insurance or
  even make a serious dent in retirement savings.


 This is a bad idea because it puts the responsibility of saving/investing
 that money on the employee.

 Also without healthcare insurance simple everyday costs can be astronomical
 (prescriptions etc.).

 So all that would happen is those employees would have to organise their
 own healthcare, and would probably not get as good a deal as the foundation
 can arrange.



 
  And that brings up another important point: What kind of talent does
  the WMF forgo by not being able to offer employees competitive
  retirement savings?  I suggest that there are very good reasons that
  all the additional Glassdoor reviews in the past week didn't really
  move the needle in satisfaction or recommendation scores. If anything
  the Foundation should be exceeding market rate to make up for its
  inability to provide equity participation plans for retirement savings
  which commercial firms can offer.


 As a charity the foundation has a responsibility to balance hiring the best
 talent with spending too frivolously.

 So the foundation should NOT throw money at staff without showing that
 paying extra would bring the charity significant increases in value.

 I know programmers on a par with my talent who are perfectly content
 earning significantly less than I do. So this is not a case of the best
 costs the most.


 
  Richard Symonds wrote:
  
   I would object to the precedent being set that donors from around the
   world, however old or young, are able to directly decide the salaries
 of
   staff at the WMF
 
  I am not suggesting allowing donors to set salary levels, only to
  express their opinions as to whether they would object to the
  Foundation meeting market labor pay, or exceeding it to compensate for
  the inability to offer equity participation. Since the only objections
  raised against competitive pay have been that it would be an
  irresponsible use of donor's money, why not find out from the
  donor's whether they actually share that view? The worst that could
  happen would be that we would find that donors agree with the status
  quo.
 
   I would also have an issue with donors being bombarded with emails...
 
  A representative sample of 384 donors is sufficient to establish the
  answer with 95% confidence. I am not suggesting asking all however
  many million there have been.



 I call this number the magic 384, it's a common rookie mistake when
 designing surveys for a million people.

 With a sample size of 384 you do get 95% confidence, with a confidence
 interval of 5%. So the data is fairly meaningless (if 49% of your
 respondents say X then that could represent anything from 44 to 54 percent
 of the population).

 You need around 12000 for any solid degree of confidence. And I believe we
 have a lot more than a million donors across a wide variety of cultures.

 Please don't just throw out numbers like this unless you know what you are
 taking about.

 Tom




 
   we should be saving our 'communication points' for something more
  important.
 
  

Re: [Wikimedia-l] compromise?

2013-01-05 Thread Thomas Morton
If you know nothing about surveys or statistics it is probably a good idea
not to describe a properly calculated metric (yes, I sat down and did the
math) as absurd, and then claim efficacy of your own informal survey.

Just sayin.

Incidentally I am not sure your point about the glassdoor reviews really
rebuts mine re the value of paying more money.

If we pay more to the current staff will they be a lot more productive
(hint; this doesn't often equate in the way you'd expect) or wil lthose
hard problems become easier?

And does increased wage offerings attract more competent staff? Again, this
does not always work out as you expect.

James, please don't take this the wrong way but all of your contribution so
far seems to be Google educated, without any practical experience to
guide your words. I'm sorry if that is not the case, but you do appear to
be rolling out a lot of the rookie viewpoints on many different fronts.

Tom

On Saturday, January 5, 2013, James Salsman wrote:

 Again, I am not suggesting canceling anyone's health insurance or
 replacing it with increased salary. I am only trying to say that in
 the case of when a parent or sibling faces catastrophic medical
 expenses in the U.S., just over two years of the difference between
 typical junior software engineer pay at the Wikimedia and Mozilla
 foundations is the same amount that the average American who enters
 bankruptcy because of medical expenses has in debt.

  On 5 January 2013 11:11, Thomas Morton 
  morton.tho...@googlemail.comjavascript:;
 wrote:
 
  So the foundation should NOT throw money at staff without showing that
  paying extra would bring the charity significant increases in value.

 If the nine reviews added to
 http://www.glassdoor.com/Reviews/Wikimedia-Foundation-Reviews-E38331.htm
 over the past two weeks does not establish that, then I can't imagine
 anything will.

  A representative sample of 384 donors is sufficient to establish the
  answer with 95% confidence. I am not suggesting asking all however
  many million there have been.
 
  I call this number the magic 384, it's a common rookie mistake when
  designing surveys for a million people.
 
  With a sample size of 384 you do get 95% confidence, with a confidence
  interval of 5%. So the data is fairly meaningless (if 49% of your
  respondents say X then that could represent anything from 44 to 54
 percent
  of the population).

 If my preliminary informal survey of a much smaller number of donors
 is representative, then the results will be much closer to 100%
 agreeing that the Foundation should meet or exceed market pay than
 50%.

  You need around 12000 for any solid degree of confidence. And I believe
 we
  have a lot more than a million donors across a wide variety of cultures.

 That is absurdly excessive. There has never been a Foundation donor
 survey of more than 3,760 donors, and that number was only chosen
 because of a requirement to measure fine grained demographics in
 categories for which few respondents were expected. 384 is plenty to
 resolve a yes/no or below/meet/exceed question at the 95% confidence
 level unless anyone has any actual evidence that the result is likely
 to be close.

 I am convinced that if asked, donors would think it is irresponsible
 to pay so little that Oracle employees are more satisfied.

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Re: [Wikimedia-l] compromise?

2013-01-05 Thread ENWP Pine
James,

I'm a little confounded as to why you're still looking to Glassdoor as your 
primary source of information on employee satisfaction after Gayle indicated
that she has much more comprehensive data on this subject from the employee
survey.

Also, I will stand up and say that I, for one, am not a fan of WMF trying to 
match market pay in the SF area. I am interested WMF in retaining qualified
and motivated employees, and I am interested in employee job satisfaction 
which includes pay as only one of many factors. If pay was a widespread 
problem then I'm sure Gayle and Eric would be seeing that. I expect that,
as with many nonprofits, the mission of the nonprofit and the satisfaction
of working on the mission with like-minded people will compensate for the 
lower monetary compensation.

It seems to me that your concerns about HR issues have been generally well 
addressed by Eric and Gayle. Gayle has also agreed to do an IRC office hour, 
which would be a good opportunity for you to ask more questions if you're 
still not clear on the applicability of Glassdoor vs. the applicability of 
the employee survey data.

Pine
  
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Re: [Wikimedia-l] compromise?

2013-01-05 Thread David Gerard
On 5 January 2013 19:32, ENWP Pine deyntest...@hotmail.com wrote:

 Also, I will stand up and say that I, for one, am not a fan of WMF trying to
 match market pay in the SF area. I am interested WMF in retaining qualified
 and motivated employees, and I am interested in employee job satisfaction
 which includes pay as only one of many factors. If pay was a widespread
 problem then I'm sure Gayle and Eric would be seeing that. I expect that,
 as with many nonprofits, the mission of the nonprofit and the satisfaction
 of working on the mission with like-minded people will compensate for the
 lower monetary compensation.


Anyone in IT knows that there's such a thing as charity scale, where
you get paid less because you're working for a nonprofit in exchange
for less stress and/or doing actual good in the world.`


- d.

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Re: [Wikimedia-l] compromise?

2013-01-05 Thread Andy Mabbett
On Jan 5, 2013 7:51 PM, David Gerard dger...@gmail.com wrote:

 Anyone in IT knows that there's such a thing as charity scale, where
 you get paid less because you're working for a nonprofit in exchange
 for less stress and/or doing actual good in the world.`

Less stress? Wikipedia?

-- 
Andy Mabbett
@pigsonthewing
http://pigsonthewing.org.uk
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Re: [Wikimedia-l] compromise?

2013-01-04 Thread Sarah Stierch

Sorry to top post - but, I'm just replying to the thread in general.

One of my biggest frustrations with this thread is that it seems to 
focus on technical staff.


The Wikimedia Foundation is a non profit. There is an entire department 
of people who do programming in grants/education/and dare I say 
outreach (or whatever). Then there are the HR people, etc.


While I am wrapping up the last month of my fellowship, and I am not a 
Wikimedia staff member, I do have my master's in museum studies, with a 
focus on the management of said organizations. The reason I state that? 
Is because WMF is competitive in regards to what it offers employees in 
my realm - as a non-profit person (I will most likely work in non 
profits for the rest of my life unless I own my own business, and that 
could even be nonprofit). So don't forget - I'm not the only person with 
a degree that would take me into a world of nonprofitness - Google isn't 
even on my radar as someone who is bidding for me, nor am I looking at 
them for work.


Let's just say, when I went to school, I knew I'd be working for a 
mission, and which in the US, many folks go into computer science with 
the understanding they'll be making a nice amount of money out of 
school. From my understanding, most technical folks don't go into the 
field to start using their talents for non profits, it's often a second 
life, after working in the for profit world.


Hell, what I made as a fellow is as competitive to what first year's 
make working at museums. And I feel I've gotten more dare I say..perks 
or benefits, working as a fellow at WMF then I would working at pretty 
much any museum in my area of work (curatorial). (minus benefits like 
health insurance which contractors/fellows don't get)


So for me, and a number of us who work in the nonprofit arena (not the 
tech person who could be stolen by big tech company arena) - WMF *is* 
competitive.


-Sarah




On 1/4/13 10:17 AM, Quim Gil wrote:

On 01/03/2013 09:12 AM, Michael Snow wrote:

the Wikimedia Foundation
provides benefits that meet or exceed those of just about any employer
it might be competing with.


fwiw until recently I was working in the so-called Silicon Valley for 
a Scandinavian big tech corp with Scandinavian standards for HR 
practices and health care coverage. The coverage I get at the WMF for 
my family and myself is no different (including my fully covered 
domestic partner aka not-married mother of my children).


My salary has been significantly reduced with the change, indeed. But 
it is definitely more than enough to have a regular middle class life 
in the Bay Area. And then again we would be comparing the salary I had 
in such company after 5 years of (hopefully good) work, not the one I 
had at the beginning. I'm hoping to get some salary increase if/when I 
can proof good results of my work but I'm not even aiming to reach the 
same level I got in a for-profit tech corp in Silicon Valley. That 
would feel wrong, being most of the WMF based on individual donations 
and being the WMF active in so many countries where so much can be 
done with the difference between such corporate salary and the one 
I've got now.


PS: speaking entirely for myself although I wouldn't be surprised if 
this sentiment is shared among other WMF employees.





--
*Sarah Stierch*
*/Museumist and open culture advocate/*
Visit sarahstierch.com http://sarahstierch.com
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Re: [Wikimedia-l] compromise?

2013-01-04 Thread Thomas Dalton
On 4 January 2013 18:17, Quim Gil q...@wikimedia.org wrote:
 And then again we would be comparing the salary I had in such company
 after 5 years of (hopefully good) work, not the one I had at the beginning.

It would be very unusual for an employer to disregard previous
experience when setting a salary just because that experience wasn't
with them...

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Re: [Wikimedia-l] compromise?

2013-01-04 Thread Quim Gil

On 01/04/2013 10:53 AM, Thomas Dalton wrote:

On 4 January 2013 18:17, Quim Gil q...@wikimedia.org wrote:

And then again we would be comparing the salary I had in such company
after 5 years of (hopefully good) work, not the one I had at the beginning.


It would be very unusual for an employer to disregard previous
experience when setting a salary just because that experience wasn't
with them...


Whatever the theoretical arguments are, the moment for any potential 
employee comes when you receive an offer from the WMF. I accept it and 
signed because I thought it was competitive and a great next step in my 
career.


If someone leaves the WMF some months after the core reason can't be the 
salary alone, since that was exactly the most clear and precise data 
such employee had when joining. imho the discussion about salaries and 
benefits are more relevant in the context of hiring and its 
difficulties, rather than employee retention.


--
Quim Gil
Technical Contributor Coordinator @ Wikimedia Foundation
http://www.mediawiki.org/wiki/User:Qgil

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Re: [Wikimedia-l] compromise?

2013-01-04 Thread Michael Snow

On 1/4/2013 12:17 PM, James Salsman wrote:

Even the best medical plans don't protect medical debtors the way that
the ability to finance long term personal debt with greater salary and
savings does.
Right, and the best approach would be for employees to get no health 
insurance at all, I'm sure they would rather have the cost of that 
benefit paid out in salary instead and be left entirely on their own for 
medical expenses. Seriously, I know the US approach to paying for 
healthcare has its problems, but that has to be the most bizarre 
conclusion I've ever seen on the topic. You think that having people 
mortgage their future and simply giving them more cash, which they don't 
ultimately enjoy other than to pay loans at distressed interest rates, 
is a greater benefit to them than providing the best insurance coverage 
we can offer?

Three quarters of U.S. debtors entering bankruptcy for
medical reasons have insurance:
http://www.washingtonpost.com/wp-srv/politics/documents/american_journal_of_medicine_09.pdf
Yes, lots of people are underinsured in various ways. The Wikimedia 
Foundation tries to provide generous health coverage to protect its 
employees from having to deal with exactly that.


--Michael Snow

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Re: [Wikimedia-l] compromise?

2013-01-04 Thread Richard Symonds
Does anyone object to the idea of surveying donors to find their opinions
on whether the Foundation should pay market rate for labor?

I would object to the precedent being set that donors from around the
world, however old or young, are able to directly decide the salaries of
staff at the WMF. Salary levels should be decided by HR professionals with
input from the board. I would also have an issue with donors being
bombarded with emails or notices about relatively unimportant things: email
fatigue is very easy to trigger, and we should be saving our 'communication
points' for something more important.

Disclaimer: I'm not a WMF employee, and this wont affect me- but I have
worked in HR-related jobs for a few years. I'm also writing as myself,
rather than as a staffer at WMUK.
On Jan 4, 2013 8:18 PM, James Salsman jsals...@gmail.com wrote:

 Michael Snow wrote:
 ... Paying market rate salaries is not what
  protects employees from being overwhelmed by medical expenses.
  The type of long-term or catastrophic medical event that generates
  a situation like this can outstrip even the most generous salary.
  What's actually relevant is the scope of medical coverage offered,
  including for dependents.

 Even the best medical plans don't protect medical debtors the way that
 the ability to finance long term personal debt with greater salary and
 savings does. Three quarters of U.S. debtors entering bankruptcy for
 medical reasons have insurance:

 http://www.washingtonpost.com/wp-srv/politics/documents/american_journal_of_medicine_09.pdf

 Does anyone object to the idea of surveying donors to find their
 opinions on whether the Foundation should pay market rate for labor?

 Nine additional reviews have been added to
 http://www.glassdoor.com/Reviews/Wikimedia-Foundation-Reviews-E38331.htm
 since Glassdoor was mentioned here last week. Glassdoor verifies email
 addresses for those who claim to be current employees, and they
 provide anonymity in the way an internal survey with detailed
 responses can not. The Foundation's employee satisfaction and
 recommendation scores there have improved very slightly, but still not
 enough to exceed any of the other comparable firms and foundations.
 It is great to hear personally from satisfied employees, but it seems
 more reasonable to trust reasonably anonymous data rather than
 anecdotes in this case.

 Nathan wrote:
  Does the Foundation have the will to protect volunteer editors from
  the deleterious effects of income inequality?
  This is, I think, is the signal of where James is going with this. This
 is
  the recurrence of the argument from a few months ago of paying editors,
  something that I think virtually anyone who has thought about it would
 oppose.

 I've never suggested paying editors, but I was hoping that something
 like the Fellowship program could have been extended to established,
 long-term contributors living in poverty. There are now Foundation
 grants available for individuals which will be announced in a few
 weeks: http://meta.wikimedia.org/wiki/Individual_Engagement_Grants

 When I wrote that, I was trying to suggest that it would be reasonable
 for the Foundation to undertake an educational action campaign to help
 people understand the implications of Arthur Okun's 1975 regression
 mistake described in
 http://www.imf.org/external/pubs/ft/fandd/2011/09/berg.htm -- I think
 it is absolutely correct to describe that as the worst mathematical
 error in the history of human civilization, which has resulted in more
 than two billion preventable premature deaths and more than $20
 trillion in financial losses since 1975. Moreover, the error underlies
 essentially all of the left-right economic debates taking place
 worldwide today.

 However, since I wrote that, it has become apparent that the IMF
 itself, at its highest levels, is starting to come to terms with the
 magnitude and implications of the error and address them directly on
 the world stage, and the press has picked up on that:

 http://www.washingtonpost.com/blogs/wonkblog/wp/2013/01/03/an-amazing-mea-culpa-from-the-imfs-chief-economist-on-austerity/
 So it's probably best to take a wait-and-see attitude for a month or
 so before I would continue to recommend such action.

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Re: [Wikimedia-l] compromise?

2013-01-04 Thread James Salsman
Michael Snow wrote:

... You think that having people mortgage their future and simply
 giving them more cash, which they don't ultimately enjoy other
 than to pay loans at distressed interest rates, is a greater benefit
 to them than providing the best insurance coverage we can offer?

No, I didn't mean to imply anything like that. If a typical working
age American's immediate family suffers catastrophic medical expenses,
it's most likely going to be one of their parents, who aren't covered
by the Foundation's or any other employer's plan. Medicare only pays
for 60 days of hospitalization, with copayments totaling about $30,000
for the following 60 days, and then it stops paying altogether. (See
e.g. http://www.kff.org/medicare/upload/7768.pdf ) In any case, most
Americans who enter bankruptcy because of medical expenses have on
average about $45,000 of debt, which amounts to 2.2 years of the
difference between the mean salary of Wikimedia and Mozilla Foundation
junior software engineers. It's not like the difference between being
able to save a loved one from bankruptcy and keeping them in the
hospital when they need it would displace existing health insurance or
even make a serious dent in retirement savings.

And that brings up another important point: What kind of talent does
the WMF forgo by not being able to offer employees competitive
retirement savings?  I suggest that there are very good reasons that
all the additional Glassdoor reviews in the past week didn't really
move the needle in satisfaction or recommendation scores. If anything
the Foundation should be exceeding market rate to make up for its
inability to provide equity participation plans for retirement savings
which commercial firms can offer.

Richard Symonds wrote:

 I would object to the precedent being set that donors from around the
 world, however old or young, are able to directly decide the salaries of
 staff at the WMF

I am not suggesting allowing donors to set salary levels, only to
express their opinions as to whether they would object to the
Foundation meeting market labor pay, or exceeding it to compensate for
the inability to offer equity participation. Since the only objections
raised against competitive pay have been that it would be an
irresponsible use of donor's money, why not find out from the
donor's whether they actually share that view? The worst that could
happen would be that we would find that donors agree with the status
quo.

 I would also have an issue with donors being bombarded with emails...

A representative sample of 384 donors is sufficient to establish the
answer with 95% confidence. I am not suggesting asking all however
many million there have been.

 we should be saving our 'communication points' for something more important.

What might be more important that we haven't already asked in donor
surveys of years past?

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Re: [Wikimedia-l] compromise?

2013-01-03 Thread James Salsman
On Wed, 2 Jan 2013 2:54 PM, Leslie Carr lc...@wikimedia.org wrote:
On Wed, Jan 2, 2013 at 2:50 PM, cyrano cyrano.faw...@gmail.com wrote:

 I'm proud of people like Leslie who work for less money than other
 opportunities but for a cause. They stand for their beliefs and their
 values, I strongly respect that.

I certainly do, too. I'm happy to volunteer for no pay, so I doubt
anyone can possibly question that. However, underpaying for labor in a
high demand market is a huge risk to the timely success of Foundation
projects. The cons comments on Glassdoor.com from both satisfied and
unsatisfied Foundation employees explain several reasons why.

 Yet the money of the donations, which is given for a universal cause, is
 paying an incredibly tiny subset of humanity with very expensive standards
 of life. I think that's something pertinent to consider given the topic.

Don't forget where the money is coming from. 89% of donors visit
Wikipedia several times per week and 40% of them visit at least once a
day,[1] but only a third have ever edited.[2] 88% of them have a
college degree,[3] and more than three quarters work in skilled
professions.[4] Their worldwide median income is about USD $75,000 and
more than 5% make over $200,000 per year.[5] Does that sound like the
kind of people who would want to risk losing talent because their
donations were limited to a fundraising goal set based on the
blatantly false assertion that we aren't able to raise enough money to
pay market rate?

Donors' primary concern for the future, far more than any other
concerns across all ages, income and education levels and gender, is
that volunteers will lose interest causing Wikipedia to become out of
date.[6] Sadly, that is exactly the problem we are having.[7] Of all
the strategic goals, the number of active editors is the only one not
being met.[8] But the Education Program, the most promising in
training editors inside the world's colleges and universities, doesn't
even have the staff to make sure that their article talk page
templates are correctly dated. Someone seriously asked me in private
email whether that means they're simply slacking off. No, it does not.
Those templates were corrected by staff if they were added with the
wrong date back when the Education Program was much smaller, but its
staffing levels has fallen far behind the numbers of articles or
students participating in it.

The Foundation has shown it has the political will to take action to
protect the Legal and Office Actions staff from the considerable
overhead that SOPA/PIPA would have caused had it become law. Does the
Foundation have the will to protect volunteer editors from the
deleterious effects of income inequality? Is there any other political
action which would truly or more closely be in the interest of our
volunteer editors, about a fifth of whom work in or near poverty to
contribute to Foundation projects? Given how popular the SOPA/PIPA
action was, do we have any reason to believe than editors and the
public would not overwhelmingly support such an action in support of
income equality? I intend to find out.

... it would be irresponsible of us to try to keep up with the
 average Tech company, as James Salsman had suggested.

Leslie, the most frequent cause of bankruptcy in the U.S. is
unanticipated medical expenses. If one of your family members faced
such unanticipated expenses, and you realized you could save them from
bankruptcy and perhaps even save their life by leaving the Foundation
and taking a job at market rate, would that not tend to sway your
idealism? Since any of your colleagues could face the same
circumstances, is it therefore not irresponsible instead to fail to
meet or exceed the local market rate for technical labor?

By the way, less than 10% of the volunteer-contributed appeal
messaging submissions from the 2010 fundraiser have ever been tested,
and those that were form a lognormal distribution suggesting that we
could be raising about 2.5 times as much as the best performing banner
from December, if the appeal statement in its third sentence were
replaced with the best performing result of multivariate testing of
those alternate appeal statements. All of the foreign language testing
from this and previous years shows that the best performance in
English produces the best performance in other languages, usually by
about the same margin. Therefore, performing a multivariate test to
optimize the banners and then translating the top performing resulting
messages would not place any more of a burden on translators than
using A/B testing to derive a much more poorly performing local
optimum and then translating that.

Sincerely,
James Salsman

[1] 
http://meta.wikimedia.org/w/index.php?title=File:2010_Donor_survey_report_excerpts.pdfpage=8
[2] 
http://meta.wikimedia.org/w/index.php?title=File:2010_Donor_survey_report_excerpts.pdfpage=9
[3] 

Re: [Wikimedia-l] compromise?

2013-01-03 Thread Thomas Dalton
On 3 January 2013 08:08, James Salsman jsals...@gmail.com wrote:
 Does that sound like the
 kind of people who would want to risk losing talent because their
 donations were limited to a fundraising goal set based on the
 blatantly false assertion that we aren't able to raise enough money to
 pay market rate?

You seem to have a misunderstanding of how employers set salaries.
Affordability isn't really a factor (you adjust who you hire and how
many people you hire based on affordability, but you can't do much
about how much you pay them). As with any procurement, you pay the
minimum that is necessary to get what you want. A good employer will
include a reasonable level of staff morale as part of what they want,
of course.

It appears that the Foundation is able to attract and retain the staff
they need and keep them happy at current salary levels, so paying any
more would be a waste of donor's money. They pay less than other
employers, but that's because people value working for a good cause so
are happy to work for less. If the Foundation failed to take advantage
of that, it wouldn't be making the most efficient use of its funds.

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Re: [Wikimedia-l] compromise?

2013-01-03 Thread Michael Snow

On 1/3/2013 12:08 AM, James Salsman wrote:

Leslie, the most frequent cause of bankruptcy in the U.S. is
unanticipated medical expenses. If one of your family members faced
such unanticipated expenses, and you realized you could save them from
bankruptcy and perhaps even save their life by leaving the Foundation
and taking a job at market rate, would that not tend to sway your
idealism? Since any of your colleagues could face the same
circumstances, is it therefore not irresponsible instead to fail to
meet or exceed the local market rate for technical labor?
James, if you actually understood the dynamics involved here, you would 
realize that this random general-interest factoid is more or less 
irrelevant to your agenda. Paying market rate salaries is not what 
protects employees from being overwhelmed by medical expenses. The type 
of long-term or catastrophic medical event that generates a situation 
like this can outstrip even the most generous salary.


What's actually relevant is the scope of medical coverage offered, 
including for dependents. On that score, as reflected in what Matthew 
shared earlier, my understanding is that the Wikimedia Foundation 
provides benefits that meet or exceed those of just about any employer 
it might be competing with. If we are actually losing any employees 
over this specific reason, I would be very interested to hear about such 
cases privately to see if we need to change our approach, and I'm sure 
Sue and Garfield would be as well. (We might very well lose employees 
dealing with personal scenarios of this nature, but I believe it's more 
likely to be due to the impact of the situation on their time and energy 
levels. In that case, we have no option but to acknowledge that they 
have their priorities in the right order.)


--Michael Snow

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Re: [Wikimedia-l] compromise?

2013-01-02 Thread cyrano

Le 29/12/2012 22:14, Leslie Carr a écrit :

On Sat, Dec 29, 2012 at 5:09 PM, cyrano cyrano.faw...@gmail.com wrote:

Le 29/12/2012 17:01, Leslie Carr a écrit :
  I knew that I wouldn't be getting
bonuses, stock options, massages, breakfast, lunch, dinner, baristas,
onsite personal trainers, onsite physical therapists, haircuts,
dentists, business class everywhere (that might have been the hardest
thing to give up!), nutritionists, aeron chairs, dry cleaning,
laundry, and all that.  And you know what -- if I did get those
things, I have a feeling that it wouldn't look too good to our donors,
and we'd be having the exact opposite discussion.  Plus, I can make my
own coffee.


You're comparing your standard of living with extreme ways of life, and 
you reach the conclusion that yours is moderate. However, if you compare 
with the rest of mankind, you're still getting things that 99% of them 
don't get.


Cheers and happy new year!



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Re: [Wikimedia-l] compromise?

2013-01-02 Thread Oliver Keyes
On 2 January 2013 19:25, cyrano cyrano.faw...@gmail.com wrote:

 Le 29/12/2012 22:14, Leslie Carr a écrit :

 On Sat, Dec 29, 2012 at 5:09 PM, cyrano cyrano.faw...@gmail.com wrote:

 Le 29/12/2012 17:01, Leslie Carr a écrit :
   I knew that I wouldn't be getting
 bonuses, stock options, massages, breakfast, lunch, dinner, baristas,
 onsite personal trainers, onsite physical therapists, haircuts,
 dentists, business class everywhere (that might have been the hardest
 thing to give up!), nutritionists, aeron chairs, dry cleaning,
 laundry, and all that.  And you know what -- if I did get those
 things, I have a feeling that it wouldn't look too good to our donors,
 and we'd be having the exact opposite discussion.  Plus, I can make my
 own coffee.


  You're comparing your standard of living with extreme ways of life, and
 you reach the conclusion that yours is moderate. However, if you compare
 with the rest of mankind, you're still getting things that 99% of them
 don't get.

 I think that's probably true, but the fact of the matter is that Leslie is
not saying here is an extremity, I get less - she's saying here is an
extremity that is Standard Operating Procedure at
Facebook/Google/Twitter//insertyourorgofchoice, where almost any of us
could get a job...I get less. In the context of a conversation comparing
WMF benefits with those of similar orgs in the Bay Area that makes total
sense as a statement. I would agree that it is better than 99 percent of
humanity, but I'm not sure who *dis*agrees with that statement: you appear
to be arguing against a position that hasn't been made.




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Community Liaison, Product Development
Wikimedia Foundation
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Re: [Wikimedia-l] compromise?

2013-01-02 Thread cyrano

Le 02/01/2013 18:42, Oliver Keyes a écrit :

On 2 January 2013 19:25, cyrano cyrano.faw...@gmail.com wrote:


  You're comparing your standard of living with extreme ways of life, and

you reach the conclusion that yours is moderate. However, if you compare
with the rest of mankind, you're still getting things that 99% of them
don't get.

I think that's probably true, but the fact of the matter is that Leslie is

not saying here is an extremity, I get less - she's saying here is an
extremity that is Standard Operating Procedure at
Facebook/Google/Twitter//insertyourorgofchoice, where almost any of us
could get a job...I get less. In the context of a conversation comparing
WMF benefits with those of similar orgs in the Bay Area that makes total
sense as a statement. I would agree that it is better than 99 percent of
humanity, but I'm not sure who *dis*agrees with that statement: you appear
to be arguing against a position that hasn't been made.



I'm proud of people like Leslie who work for less money than other 
opportunities but for a cause. They stand for their beliefs and their 
values, I strongly respect that.
Yet the money of the donations, which is given for a universal cause, is 
paying an incredibly tiny subset of humanity with very expensive 
standards of life. I think that's something pertinent to consider given 
the topic.


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Re: [Wikimedia-l] compromise?

2013-01-02 Thread Leslie Carr
On Wed, Jan 2, 2013 at 2:50 PM, cyrano cyrano.faw...@gmail.com wrote:
 Le 02/01/2013 18:42, Oliver Keyes a écrit :

 On 2 January 2013 19:25, cyrano cyrano.faw...@gmail.com wrote:

   You're comparing your standard of living with extreme ways of life,
 and

 you reach the conclusion that yours is moderate. However, if you compare
 with the rest of mankind, you're still getting things that 99% of them
 don't get.

 I think that's probably true, but the fact of the matter is that Leslie
 is

 not saying here is an extremity, I get less - she's saying here is an
 extremity that is Standard Operating Procedure at
 Facebook/Google/Twitter//insertyourorgofchoice, where almost any of us
 could get a job...I get less. In the context of a conversation comparing
 WMF benefits with those of similar orgs in the Bay Area that makes total
 sense as a statement. I would agree that it is better than 99 percent of
 humanity, but I'm not sure who *dis*agrees with that statement: you appear
 to be arguing against a position that hasn't been made.


 I'm proud of people like Leslie who work for less money than other
 opportunities but for a cause. They stand for their beliefs and their
 values, I strongly respect that.
 Yet the money of the donations, which is given for a universal cause, is
 paying an incredibly tiny subset of humanity with very expensive standards
 of life. I think that's something pertinent to consider given the topic.


I think you missed my point.  I was saying that we don't need those
things and it would be irresponsible of us to try to keep up with the
average Tech company, as James Salsman had suggested.

Leslie


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Leslie Carr
Wikimedia Foundation
AS 14907, 43821
http://as14907.peeringdb.com/

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Re: [Wikimedia-l] compromise?

2012-12-30 Thread Birgitte_sb




On Dec 30, 2012, at 3:40 AM, James Salsman jsals...@gmail.com wrote:

 The April fundraiser is on translated messages IIRC.
 
 I'm sorry, I don't understand what this means. Where are plans for the
 April fundraiser being discussed?

It means multivariate testing in X languages is siginificantly more resource 
intensive than A/B testing in one language. Impractibly so for the fundraising 
team, IMHO. At least that is what I meant with that plus the following 
statement that you removed. The meaning required both to be read together.

You are subscribed to the same mailing list I am, yet you have been regularly 
asking people to dig out information that I myself am well aware of. And I do 
not get any information any place else than this list (except maybe wikitech-l 
which I am currently months and months behind on). Pay attention or search your 
own emails. 

You may not realize this, but your recent messages seem rather disingenuous. Do 
your own research. Reply individually to others with the full context intact. 
Actually address the points of the message you reply to straight on, instead of 
sending the thread on a tangent. Or else, accept that you will be judged 
insincere and do not be surprised when people largely stop responding to your 
emails. I am done myself, unless you alter your approach.

Birgitte SB

(who really hates when people over-snip)
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Re: [Wikimedia-l] compromise?

2012-12-29 Thread Birgitte_sb
The April fundraiser is on translated messages IIRC. Your suggestion is not at 
all practical for the fundraising team to implement. 

Also it is terrible idea, which ignores the high costs of planning to hold 
deliberations in a few months which is designed to nullify the results of 
recently concluded deliberations. People have work to do in January, February, 
and March. No sane person can be expected to be put in a holding pattern for 
three months before an organizations STARTS to decide what internal projects 
will be supported. If you think there is a talent retention problem now, well 
if you had your way the current numbers would be blown out of the water by the 
coming stampede of departures.

BirgitteSB


On Dec 28, 2012, at 3:45 PM, James Salsman jsals...@gmail.com wrote:

 How about for the April fundraiser, instead of setting a dollar value
 goal, we agree to use multivariate analysis instead of A/B testing to
 optimize the messaging from volunteer submissions in advance, then run
 the whole thing for a fixed time frame, say three weeks, and then use
 the actual amount raised to decide whether salaries should be
 competitive with area tech firms, whether Fellowships should be
 jettisoned, how much personell to put into the Education Program and
 engineering, and how much of a reserve to invest, preferably with low
 risk instruments which pay above the rate of inflation?
 
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Re: [Wikimedia-l] compromise?

2012-12-29 Thread Leslie Carr
On Fri, Dec 28, 2012 at 1:45 PM, James Salsman jsals...@gmail.com wrote:
 How about for the April fundraiser, instead of setting a dollar value
 goal, we agree to use multivariate analysis instead of A/B testing to
 optimize the messaging from volunteer submissions in advance, then run
 the whole thing for a fixed time frame, say three weeks, and then use
 the actual amount raised to decide whether salaries should be
 competitive with area tech firms,

I've bit my tongue at this a bunch of times but I need to finally put
my foot down.

Which tech employees are saying that we need our salaries to be at Bay
Area tech standards.  Sure, I'd love a big raise (I'm greedy!).  I
took a pay cut to come work at the Foundation.  However, I'm not
starving, I'm not living in the ghetto with 20 people huddled into a
single room, and most importantly, I knew what my salary was going to
be when I joined the foundation.  I knew that I wouldn't be getting
bonuses, stock options, massages, breakfast, lunch, dinner, baristas,
onsite personal trainers, onsite physical therapists, haircuts,
dentists, business class everywhere (that might have been the hardest
thing to give up!), nutritionists, aeron chairs, dry cleaning,
laundry, and all that.  And you know what -- if I did get those
things, I have a feeling that it wouldn't look too good to our donors,
and we'd be having the exact opposite discussion.  Plus, I can make my
own coffee.

How do we even know that salary is a factor in people voluntarily
leaving?  Has it been established in exit interviews?

If I felt strongly about salary, I wouldnt have a problem speaking up,
but please don't put words in my mouth.

Leslie

whether Fellowships should be
 jettisoned, how much personell to put into the Education Program and
 engineering, and how much of a reserve to invest, preferably with low
 risk instruments which pay above the rate of inflation?

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Leslie Carr
Wikimedia Foundation
AS 14907, 43821
http://as14907.peeringdb.com/

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Re: [Wikimedia-l] compromise?

2012-12-29 Thread cyrano

Le 29/12/2012 17:01, Leslie Carr a écrit :

On Fri, Dec 28, 2012 at 1:45 PM, James Salsman jsals...@gmail.com wrote:

How about for the April fundraiser, instead of setting a dollar value
goal, we agree to use multivariate analysis instead of A/B testing to
optimize the messaging from volunteer submissions in advance, then run
the whole thing for a fixed time frame, say three weeks, and then use
the actual amount raised to decide whether salaries should be
competitive with area tech firms,

I've bit my tongue at this a bunch of times but I need to finally put
my foot down.

Which tech employees are saying that we need our salaries to be at Bay
Area tech standards.  Sure, I'd love a big raise (I'm greedy!).  I
took a pay cut to come work at the Foundation.  However, I'm not
starving, I'm not living in the ghetto with 20 people huddled into a
single room, and most importantly, I knew what my salary was going to
be when I joined the foundation.  I knew that I wouldn't be getting
bonuses, stock options, massages, breakfast, lunch, dinner, baristas,
onsite personal trainers, onsite physical therapists, haircuts,
dentists, business class everywhere (that might have been the hardest
thing to give up!), nutritionists, aeron chairs, dry cleaning,
laundry, and all that.  And you know what -- if I did get those
things, I have a feeling that it wouldn't look too good to our donors,
and we'd be having the exact opposite discussion.  Plus, I can make my
own coffee.

So is this document, which states otherwise, obsolete?
https://upload.wikimedia.org/wikipedia/foundation/2/2a/Wikimedia_Foundation_Compensation_Practices.pdf

Some quotes:
annually in July, staff are eligible for a merit increase. 
The Wikimedia Foundation offers a benefits package for all staff, which 
includes medical,

dental, vision and life insurance.
small services are provided such as coffee and soda.  Food is 
occasionally also
provided for working lunches or dinners, at the supervisors' 
discretion.  In-office massage

is provided monthly at a discounted rate.
once a month a staff lunch is provided.  Once a quarter,
a staff outing is staged.  Once a year, there is a holiday party. 
staff are encouraged to work with their supervisors
to plan for their professional development, which might include 
attending a professional
conference, taking a course, or working with a coach.  All spending on 
professional

development is approved in advance by the supervisor.
the Wikimedia Foundation intends to launch a wellness program , in
which staff will be reimbursed, within a set monthly limit, for expenses 
related to personal
health and wellness.  These might include for example the costs of 
counselling services,

massage, yoga classes, or gym memberships.
Possibilities may include for example tuition reimbursements
and the creation of a sabbatical program.



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Re: [Wikimedia-l] compromise?

2012-12-29 Thread Matthew Roth
On Sat, Dec 29, 2012 at 5:14 PM, Leslie Carr lc...@wikimedia.org wrote:



 That's accurate. But there's no dentists onsite, no massage center, no
 chefs, no barista making my latte, etc, etc


I'm a pretty good barista, so for a small fee, I'd be happy to make your
coffee ;)
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[Wikimedia-l] compromise?

2012-12-28 Thread James Salsman
How about for the April fundraiser, instead of setting a dollar value
goal, we agree to use multivariate analysis instead of A/B testing to
optimize the messaging from volunteer submissions in advance, then run
the whole thing for a fixed time frame, say three weeks, and then use
the actual amount raised to decide whether salaries should be
competitive with area tech firms, whether Fellowships should be
jettisoned, how much personell to put into the Education Program and
engineering, and how much of a reserve to invest, preferably with low
risk instruments which pay above the rate of inflation?

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Re: [Wikimedia-l] compromise?

2012-12-28 Thread Thomas Dalton
I'm not quite sure what you mean by multivariate analysis... You only seem
to be talking about one variable - the message.
On Dec 28, 2012 9:46 PM, James Salsman jsals...@gmail.com wrote:

 How about for the April fundraiser, instead of setting a dollar value
 goal, we agree to use multivariate analysis instead of A/B testing to
 optimize the messaging from volunteer submissions in advance, then run
 the whole thing for a fixed time frame, say three weeks, and then use
 the actual amount raised to decide whether salaries should be
 competitive with area tech firms, whether Fellowships should be
 jettisoned, how much personell to put into the Education Program and
 engineering, and how much of a reserve to invest, preferably with low
 risk instruments which pay above the rate of inflation?

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Re: [Wikimedia-l] compromise?

2012-12-28 Thread Richard Symonds
That would be complex, and could be a disaster... I'd appreciate some input
from folks like Tango.
On Dec 28, 2012 9:46 PM, James Salsman jsals...@gmail.com wrote:

 How about for the April fundraiser, instead of setting a dollar value
 goal, we agree to use multivariate analysis instead of A/B testing to
 optimize the messaging from volunteer submissions in advance, then run
 the whole thing for a fixed time frame, say three weeks, and then use
 the actual amount raised to decide whether salaries should be
 competitive with area tech firms, whether Fellowships should be
 jettisoned, how much personell to put into the Education Program and
 engineering, and how much of a reserve to invest, preferably with low
 risk instruments which pay above the rate of inflation?

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 Wikimedia-l@lists.wikimedia.org
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Re: [Wikimedia-l] compromise?

2012-12-28 Thread James Salsman
 I'm not quite sure what you mean by multivariate analysis

I mean as in the tests done May 16, September 20, and October 9
reported at 
http://meta.wikimedia.org/wiki/Fundraising_2012/We_Need_A_Breakthrough
without adjusting the best performing pull-down delivery combined
banner/landing page from the beginning of this month (although I don't
think we will need the one that follows vertical scrolling. It may
produce 30% but that will be nothing if the remaining ~300 appeal
messages are tested, unless they don't fit the lognormal distribution
that they appear to.)

 That would be complex, and could be a disaster...

What are the possible failure modes?

On Dec 28, 2012 9:46 PM, James Salsman jsalsman at gmail.com wrote:

 How about for the April fundraiser, instead of setting a dollar value
 goal, we agree to use multivariate analysis instead of A/B testing to
 optimize the messaging from volunteer submissions in advance, then run
 the whole thing for a fixed time frame, say three weeks, and then use
 the actual amount raised to decide whether salaries should be
 competitive with area tech firms, whether Fellowships should be
 jettisoned, how much personnel to put into the Education Program and
 engineering, and how much of a reserve to invest, preferably with low
 risk instruments which pay above the rate of inflation?

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Re: [Wikimedia-l] compromise?

2012-12-28 Thread Steven Walling
On Fri, Dec 28, 2012 at 1:45 PM, James Salsman jsals...@gmail.com wrote:

 How about for the April fundraiser, instead of setting a dollar value
 goal, we agree to use multivariate analysis instead of A/B testing to
 optimize the messaging from volunteer submissions in advance, then run
 the whole thing for a fixed time frame, say three weeks, and then use
 the actual amount raised to decide whether salaries should be
 competitive with area tech firms, whether Fellowships should be
 jettisoned, how much personell to put into the Education Program and
 engineering, and how much of a reserve to invest, preferably with low
 risk instruments which pay above the rate of inflation?


I would prefer all Wikimedia organizations continue to make decisions based
on what we really want to get done (i.e. our strategic goals and
priorities), then find the money to do those things. Not the other way
around.

Steven
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Re: [Wikimedia-l] compromise?

2012-12-28 Thread Richard Symonds
I'm on a train so this will be brief... But let's say we do what you
suggest, and it only raises 90% of what is needed. What then?

I've had to pare back WMUKs budget in the past few weeks to what the FDC
granted. It's difficult enough to do on a smaller budget, I dread to think
how the WMF would do it if they had to. A large organisation lucky enough
to have a good income should use that income to plan ahead, rather than
using fundraising as an artificial cap. You do raise good points on some
subjects though - eg workers remuneration, which is generally poor in the
US - but it's very difficult to discuss that via a public mailing list.
On Dec 28, 2012 10:12 PM, James Salsman jsals...@gmail.com wrote:

  I'm not quite sure what you mean by multivariate analysis

 I mean as in the tests done May 16, September 20, and October 9
 reported at
 http://meta.wikimedia.org/wiki/Fundraising_2012/We_Need_A_Breakthrough
 without adjusting the best performing pull-down delivery combined
 banner/landing page from the beginning of this month (although I don't
 think we will need the one that follows vertical scrolling. It may
 produce 30% but that will be nothing if the remaining ~300 appeal
 messages are tested, unless they don't fit the lognormal distribution
 that they appear to.)

  That would be complex, and could be a disaster...

 What are the possible failure modes?

 On Dec 28, 2012 9:46 PM, James Salsman jsalsman at gmail.com wrote:
 
  How about for the April fundraiser, instead of setting a dollar value
  goal, we agree to use multivariate analysis instead of A/B testing to
  optimize the messaging from volunteer submissions in advance, then run
  the whole thing for a fixed time frame, say three weeks, and then use
  the actual amount raised to decide whether salaries should be
  competitive with area tech firms, whether Fellowships should be
  jettisoned, how much personnel to put into the Education Program and
  engineering, and how much of a reserve to invest, preferably with low
  risk instruments which pay above the rate of inflation?

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Re: [Wikimedia-l] compromise?

2012-12-28 Thread Thomas Dalton
On Dec 28, 2012 10:12 PM, James Salsman jsals...@gmail.com wrote:

  I'm not quite sure what you mean by multivariate analysis

 I mean as in the tests done May 16, September 20, and October 9
 reported at
http://meta.wikimedia.org/wiki/Fundraising_2012/We_Need_A_Breakthrough
 without adjusting the best performing pull-down delivery combined
 banner/landing page from the beginning of this month (although I don't
 think we will need the one that follows vertical scrolling. It may
 produce 30% but that will be nothing if the remaining ~300 appeal
 messages are tested, unless they don't fit the lognormal distribution
 that they appear to.)

But what variables do you want to test? You've only talked about messages.
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