Re: [Wikimedia-l] Hiring Community Liaisons (Contract)

[Oliver Keyes]

Whoops; sorry, all! Evidently it was a mistake to go near my laptop before
my morning coffee :).

Please ignore me; I'll be dunking my head in a barrel of water to wake up.

On 18 May 2013 15:48, Oliver Keyes  wrote:

> Howie
>
> The person doing the email screener was meant to be me. When did this
> change?
>
>
> On 18 May 2013 06:58, Howie Fung  wrote:
>
>> *
>>
>> Hey all,
>>
>> For the last 18 months, the Engineering & Product Development department
>> has been experimenting with the role of “Community Liaison, Product
>> Development” - a staff member embedded in the Product team and tasked with
>> factoring community concerns into our software development process,
>> keeping
>> editors informed about what we’re doing, and maintaining a dialogue
>> between
>> those who write code and those who write articles.
>>
>> While there is always room for improvement, I think this role has shown a
>> lot of promise.  We have a number of large projects coming down the
>> pipeline (e.g., visual editor, discussion systems) and we need more help
>> reaching out to our contributor communities, especially our non-English
>> speaking projects, as our outreach there has traditionally been
>> challenged.
>>  We’d like to recruit a small number of English-speaking or multilingual
>> editors to do the Community Liaison job with different development teams
>> and focuses.
>>
>> In particular we’re looking for people with a strong history of
>> contributions to our projects who can provide sound and reasoned judgment
>> and are trusted to do so by their community. Speaking other languages in
>> addition to English is a major plus, as one of the objectives here is to
>> ensure we can properly interact with and support non-English projects.
>>  I’ve included the full job description below.
>>
>> Our immediate need is for help with the Visual Editor.  We’d like to hire
>> a
>> few community liaisons to help inform different Wikipedia language
>> communities of the upcoming launch, create spaces for feedback and
>> discussion, synthesize feedback for the Visual Editor team, and other
>> activities required to support the Visual Editor launch later this year.
>>
>> If this is a role that would interest you, please e-mail Philippe
>> Beaudette
>> at pbeaude...@wikimedia.org<
>> https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=pbeaude...@wikimedia.org
>> >.
>>  And if you know someone else who might fit the role, let them know about
>> it :-). We’re provisionally interested in hiring 2-3 liaisons, at an
>> hourly
>> rate commensurate with experience.  This can be a part-time role, but
>> we’ll
>> need at least 15 hours/week for the length of the engagement (minimum 3
>> months).  Please do apply if you think it’s a role that suits you, and if
>> you find places we haven’t notified, spread the word!
>>
>> Thanks.
>>
>>
>> Howie
>> *
>> _
>> Howie Fung
>> Director of Product Development
>> Wikimedia Foundation
>>
>>
>> *
>>
>> Community Liaison Job Description
>>
>> Background Information and Statement of Purpose
>>
>> The Wikimedia Foundation’s Engineering & Product Development Department is
>> looking at ways to more effectively incorporate broad community
>> perspectives in decisions and hold dialogues with our editors about the
>> scope, pace and features of upcoming changes to Wikimedia projects. As
>> part
>> of this, it is hiring additional Community Liaisons from our volunteer
>> community.
>>
>> Scope of Work
>>
>> Support and improve our ongoing software development projects, in
>> particular:
>>
>>-
>>
>>Building up a network of volunteers from both English language and
>>non-English language wikis, increasing the number of projects we can
>>interact with;
>>-
>>
>>Engaging the community in the software development process, by acting
>> as
>>a conduit for community questions, bugs and and feature requests,
>> talking
>>to editors about our work and how they can participate in it
>> effectively,
>>and recruiting them for workgroups and studies;
>>-
>>
>>Being available from time to time to provide expertise and knowledge
>>about our projects, including but not limited to training
>>externally-sourced staff in the way our projects work, answering their
>>questions, and providing expert advice on an ad-hoc basis;
>>-
>>
>>Ensuring that our community is represented in the decision-making
>>process and that our planned software adequately reflects user needs;
>>-
>>
>>Monitoring Wikimedia projects, with the assistance of a network of
>>volunteers, for emerging issues that have an impact on Engineering
>>programmes; and
>>-
>>
>>Other duties as needed.
>>
>>
>> Requirements
>>
>> Effective Community Liaisons will be:
>>
>>-
>>
>>Experienced users of Wikimedia projects, capable of representing our
>>community within the Foundation and vice-versa.
>>-
>>
>>Strong communicators (both verbally and

Re: [Wikimedia-l] Hiring Community Liaisons (Contract)

[Oliver Keyes]

Howie

The person doing the email screener was meant to be me. When did this
change?

On 18 May 2013 06:58, Howie Fung  wrote:

> *
>
> Hey all,
>
> For the last 18 months, the Engineering & Product Development department
> has been experimenting with the role of “Community Liaison, Product
> Development” - a staff member embedded in the Product team and tasked with
> factoring community concerns into our software development process, keeping
> editors informed about what we’re doing, and maintaining a dialogue between
> those who write code and those who write articles.
>
> While there is always room for improvement, I think this role has shown a
> lot of promise.  We have a number of large projects coming down the
> pipeline (e.g., visual editor, discussion systems) and we need more help
> reaching out to our contributor communities, especially our non-English
> speaking projects, as our outreach there has traditionally been challenged.
>  We’d like to recruit a small number of English-speaking or multilingual
> editors to do the Community Liaison job with different development teams
> and focuses.
>
> In particular we’re looking for people with a strong history of
> contributions to our projects who can provide sound and reasoned judgment
> and are trusted to do so by their community. Speaking other languages in
> addition to English is a major plus, as one of the objectives here is to
> ensure we can properly interact with and support non-English projects.
>  I’ve included the full job description below.
>
> Our immediate need is for help with the Visual Editor.  We’d like to hire a
> few community liaisons to help inform different Wikipedia language
> communities of the upcoming launch, create spaces for feedback and
> discussion, synthesize feedback for the Visual Editor team, and other
> activities required to support the Visual Editor launch later this year.
>
> If this is a role that would interest you, please e-mail Philippe Beaudette
> at pbeaude...@wikimedia.org<
> https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=pbeaude...@wikimedia.org
> >.
>  And if you know someone else who might fit the role, let them know about
> it :-). We’re provisionally interested in hiring 2-3 liaisons, at an hourly
> rate commensurate with experience.  This can be a part-time role, but we’ll
> need at least 15 hours/week for the length of the engagement (minimum 3
> months).  Please do apply if you think it’s a role that suits you, and if
> you find places we haven’t notified, spread the word!
>
> Thanks.
>
>
> Howie
> *
> _
> Howie Fung
> Director of Product Development
> Wikimedia Foundation
>
>
> *
>
> Community Liaison Job Description
>
> Background Information and Statement of Purpose
>
> The Wikimedia Foundation’s Engineering & Product Development Department is
> looking at ways to more effectively incorporate broad community
> perspectives in decisions and hold dialogues with our editors about the
> scope, pace and features of upcoming changes to Wikimedia projects. As part
> of this, it is hiring additional Community Liaisons from our volunteer
> community.
>
> Scope of Work
>
> Support and improve our ongoing software development projects, in
> particular:
>
>-
>
>Building up a network of volunteers from both English language and
>non-English language wikis, increasing the number of projects we can
>interact with;
>-
>
>Engaging the community in the software development process, by acting as
>a conduit for community questions, bugs and and feature requests,
> talking
>to editors about our work and how they can participate in it
> effectively,
>and recruiting them for workgroups and studies;
>-
>
>Being available from time to time to provide expertise and knowledge
>about our projects, including but not limited to training
>externally-sourced staff in the way our projects work, answering their
>questions, and providing expert advice on an ad-hoc basis;
>-
>
>Ensuring that our community is represented in the decision-making
>process and that our planned software adequately reflects user needs;
>-
>
>Monitoring Wikimedia projects, with the assistance of a network of
>volunteers, for emerging issues that have an impact on Engineering
>programmes; and
>-
>
>Other duties as needed.
>
>
> Requirements
>
> Effective Community Liaisons will be:
>
>-
>
>Experienced users of Wikimedia projects, capable of representing our
>community within the Foundation and vice-versa.
>-
>
>Strong communicators (both verbally and with the written word), able to
>explain our products to different groups of users with different levels
> of
>technical understanding.
>-
>
>Able to focus on the larger picture, understanding which concerns and
>views are widespread and which are marginal or individual.
>-
>
>Approachable, as both users and product developers must be able to t

[Wikimedia-l] Hiring Community Liaisons (Contract)

[Howie Fung]

*

Hey all,

For the last 18 months, the Engineering & Product Development department
has been experimenting with the role of “Community Liaison, Product
Development” - a staff member embedded in the Product team and tasked with
factoring community concerns into our software development process, keeping
editors informed about what we’re doing, and maintaining a dialogue between
those who write code and those who write articles.

While there is always room for improvement, I think this role has shown a
lot of promise.  We have a number of large projects coming down the
pipeline (e.g., visual editor, discussion systems) and we need more help
reaching out to our contributor communities, especially our non-English
speaking projects, as our outreach there has traditionally been challenged.
 We’d like to recruit a small number of English-speaking or multilingual
editors to do the Community Liaison job with different development teams
and focuses.

In particular we’re looking for people with a strong history of
contributions to our projects who can provide sound and reasoned judgment
and are trusted to do so by their community. Speaking other languages in
addition to English is a major plus, as one of the objectives here is to
ensure we can properly interact with and support non-English projects.
 I’ve included the full job description below.

Our immediate need is for help with the Visual Editor.  We’d like to hire a
few community liaisons to help inform different Wikipedia language
communities of the upcoming launch, create spaces for feedback and
discussion, synthesize feedback for the Visual Editor team, and other
activities required to support the Visual Editor launch later this year.

If this is a role that would interest you, please e-mail Philippe Beaudette
at 
pbeaude...@wikimedia.org.
 And if you know someone else who might fit the role, let them know about
it :-). We’re provisionally interested in hiring 2-3 liaisons, at an hourly
rate commensurate with experience.  This can be a part-time role, but we’ll
need at least 15 hours/week for the length of the engagement (minimum 3
months).  Please do apply if you think it’s a role that suits you, and if
you find places we haven’t notified, spread the word!

Thanks.


Howie
*
_
Howie Fung
Director of Product Development
Wikimedia Foundation


*

Community Liaison Job Description

Background Information and Statement of Purpose

The Wikimedia Foundation’s Engineering & Product Development Department is
looking at ways to more effectively incorporate broad community
perspectives in decisions and hold dialogues with our editors about the
scope, pace and features of upcoming changes to Wikimedia projects. As part
of this, it is hiring additional Community Liaisons from our volunteer
community.

Scope of Work

Support and improve our ongoing software development projects, in
particular:

   -

   Building up a network of volunteers from both English language and
   non-English language wikis, increasing the number of projects we can
   interact with;
   -

   Engaging the community in the software development process, by acting as
   a conduit for community questions, bugs and and feature requests, talking
   to editors about our work and how they can participate in it effectively,
   and recruiting them for workgroups and studies;
   -

   Being available from time to time to provide expertise and knowledge
   about our projects, including but not limited to training
   externally-sourced staff in the way our projects work, answering their
   questions, and providing expert advice on an ad-hoc basis;
   -

   Ensuring that our community is represented in the decision-making
   process and that our planned software adequately reflects user needs;
   -

   Monitoring Wikimedia projects, with the assistance of a network of
   volunteers, for emerging issues that have an impact on Engineering
   programmes; and
   -

   Other duties as needed.


Requirements

Effective Community Liaisons will be:

   -

   Experienced users of Wikimedia projects, capable of representing our
   community within the Foundation and vice-versa.
   -

   Strong communicators (both verbally and with the written word), able to
   explain our products to different groups of users with different levels of
   technical understanding.
   -

   Able to focus on the larger picture, understanding which concerns and
   views are widespread and which are marginal or individual.
   -

   Approachable, as both users and product developers must be able to trust
   these people for the relationship to function.
   -

   Self-motivated - they will be given important projects and expected to
   execute with little to no supervision.
   -

   Strongly empathetic - they excel at understanding the perspectives of
   others and bridging the gap between different approaches to the world.
   -

   Willing and a