Re: [Wikimedia-l] input.wikimedia.org?

[Gryllida]

On Fri, 22 Nov 2013, at 20:07, Erik Moeller wrote:
> I should also note that input.mozilla.org inspired MoodBar/the
> Feedback Dashboard extension (we actually met with the PM of the
> project several times before kicking off work on MoodBar/Feedback
> Dashboard), which can be used to collect feedback from users. We used
> it for collecting new user feedback on enwiki for some time, as well
> as enabling experienced users to respond to such feedback. You can
> still see it in use on nlwiki:
> 
> https://nl.wikipedia.org/wiki/Speciaal:DashboardTerugkoppeling

This looks nice but it is per-wiki. I would perhaps look for -- in addition, 
not to replace -- a more features-centric system, e.g. "feedback from all 
languages of all wikis". When talking to a contributor today, I realised that 
he thinks his feedback about Flow wasn't acknowledged. Likely he sent it to 
wrong place due to lack of a standard centralized system.

 Gryllida

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Re: [Wikimedia-l] input.wikimedia.org?

[Erik Moeller]

I should also note that input.mozilla.org inspired MoodBar/the
Feedback Dashboard extension (we actually met with the PM of the
project several times before kicking off work on MoodBar/Feedback
Dashboard), which can be used to collect feedback from users. We used
it for collecting new user feedback on enwiki for some time, as well
as enabling experienced users to respond to such feedback. You can
still see it in use on nlwiki:

https://nl.wikipedia.org/wiki/Speciaal:DashboardTerugkoppeling

We disabled it on enwiki not because we think it's a bad idea, but
because we'd ultimately like to integrate such micro-feedback
functionality more cleanly with Flow [1] & improvements to the
onboarding experience [2]. The "instant response" features in
particular are difficult to integrate with talk pages in a way that's
intuitive for new users, because talk pages suck for new users.

I realize you're asking for a general feedback mechanism for editors,
and I too suspect that Flow will be the right foundation on which such
mechanisms should be built. While I think input.mozilla.org itself is
pretty sound, in the long run, we benefit more from tools that are
well-integrated with the Wikimedia user experience.

Erik

[1] https://www.mediawiki.org/wiki/Flow_Portal
[2] https://www.mediawiki.org/wiki/Onboarding_new_Wikipedians

-- 
Erik Möller
VP of Engineering and Product Development, Wikimedia Foundation

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Re: [Wikimedia-l] input.wikimedia.org?

[sankarshan]

On Fri, Nov 22, 2013 at 2:23 PM, Gryllida  wrote:
> On Fri, 22 Nov 2013, at 19:18, Amir E. Aharoni wrote:
>> 2. We'll have to see whether there are volunteers who are willing to track
>> it and reply to the queries.
>
> As far as I am aware there is no responsibility for WMF staff or volunteers 
> to reply; they may if they want to, but that's not required.

It would probably be counter-productive if the issues and concerns
raised receive no response.


-- 
sankarshan mukhopadhyay


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Re: [Wikimedia-l] input.wikimedia.org?

[Gryllida]

On Fri, 22 Nov 2013, at 19:18, Amir E. Aharoni wrote:
> 2. We'll have to see whether there are volunteers who are willing to track
> it and reply to the queries.

As far as I am aware there is no responsibility for WMF staff or volunteers to 
reply; they may if they want to, but that's not required.
 
> 3. There is a similar - though not identical - tool in the MediaWiki
> universe - ArticleFeedback. It's acceptance is quite slow.

That's only about articles. "Hi, I read this, you have my feedback". The input 
tool could be more wide, including issues contributors have with the atmosphere 
and software.

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