Re: [Wikimedia-l] Wikimedia servers

2020-06-29 Thread Chris Danis
An update: there *do* appear to be issues with Telkom SA (AS 37457) being
able to reach Wikimedia; I've reached out to their network operations
center.

Despite more investigation I did not find evidence of issues at other
African ISPs.



On Mon, Jun 29, 2020 at 11:57 AM Peter Southwood <
peter.southw...@telkomsa.net> wrote:

> That is plausible, I am in Cape Town
> P
>
> -Original Message-
> From: Wikimedia-l [mailto:wikimedia-l-boun...@lists.wikimedia.org] On
> Behalf Of Joseph Seddon
> Sent: 29 June 2020 16:40
> To: Wikimedia Mailing List
> Subject: Re: [Wikimedia-l] Wikimedia servers
>
> From reports I am seeing on facebook it seems this problem is localised on
> our Africa based users?
>
> Regards
> Seddon
>
> On Mon, Jun 29, 2020 at 3:05 PM Peter Southwood <
> peter.southw...@telkomsa.net> wrote:
>
> > I get this:
> >
> > The connection has timed out
> >
> > The server at en.wikipedia.org is taking too long to respond.
> >
> > The site could be temporarily unavailable or too busy. Try again in a
> > few moments.
> > If you are unable to load any pages, check your computer’s network
> > connection.
> > If your computer or network is protected by a firewall or proxy, make
> > sure that Firefox is permitted to access the Web.
> >
> > After a long wait. Been like this for several hours now.
> > Most sites no problem
> > Cheers,
> > P
> >
> > -Original Message-----
> > From: Wikimedia-l [mailto:wikimedia-l-boun...@lists.wikimedia.org] On
> > Behalf Of Amir Sarabadani
> > Sent: 29 June 2020 15:31
> > To: Wikimedia Mailing List
> > Subject: Re: [Wikimedia-l] Wikimedia servers
> >
> > Hey,
> > Can you elaborate more? I can access the website and graphs seems okay:
> >
> >
> https://grafana.wikimedia.org/d/RIA1lzDZk/application-servers-red-dashboard?orgId=1=now-3h=now
> >
> > On Mon, Jun 29, 2020 at 3:24 PM Peter Southwood <
> > peter.southw...@telkomsa.net> wrote:
> >
> > > Is anyone else unable to get through to the Wikimedia servers?
> > >
> > > Cheers,
> > >
> > > Peter
> > >
> > > ___
> > > Wikimedia-l mailing list, guidelines at:
> > > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> > > https://meta.wikimedia.org/wiki/Wikimedia-l
> > > New messages to: Wikimedia-l@lists.wikimedia.org
> > > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> > > <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
> >
> >
> >
> > --
> > Amir (he/him)
> > ___
> > Wikimedia-l mailing list, guidelines at:
> > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> > https://meta.wikimedia.org/wiki/Wikimedia-l
> > New messages to: Wikimedia-l@lists.wikimedia.org
> > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> > <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
> >
> > --
> > This email has been checked for viruses by AVG.
> > https://www.avg.com
> >
> >
> > ___
> > Wikimedia-l mailing list, guidelines at:
> > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> > https://meta.wikimedia.org/wiki/Wikimedia-l
> > New messages to: Wikimedia-l@lists.wikimedia.org
> > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> > <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
>
>
>
> --
> Seddon
>
> *Community and Audience Engagement Associate*
> *Advancement (Fundraising), Wikimedia Foundation*
> ___
> Wikimedia-l mailing list, guidelines at:
> https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> https://meta.wikimedia.org/wiki/Wikimedia-l
> New messages to: Wikimedia-l@lists.wikimedia.org
> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
>
> --
> This email has been checked for viruses by AVG.
> https://www.avg.com
>
>
> ___
> Wikimedia-l mailing list, guidelines at:
> https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> https://meta.wikimedia.org/wiki/Wikimedia-l
> New messages to: Wikimedia-l@lists.wikimedia.org
> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>



-- 
Chris Danis (he/him)
Sr. Site Reliability Engineer
Wikimedia Foundation
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Re: [Wikimedia-l] Wikimedia servers

2020-06-29 Thread Peter Southwood
That is plausible, I am in Cape Town
P

-Original Message-
From: Wikimedia-l [mailto:wikimedia-l-boun...@lists.wikimedia.org] On Behalf Of 
Joseph Seddon
Sent: 29 June 2020 16:40
To: Wikimedia Mailing List
Subject: Re: [Wikimedia-l] Wikimedia servers

From reports I am seeing on facebook it seems this problem is localised on
our Africa based users?

Regards
Seddon

On Mon, Jun 29, 2020 at 3:05 PM Peter Southwood <
peter.southw...@telkomsa.net> wrote:

> I get this:
>
> The connection has timed out
>
> The server at en.wikipedia.org is taking too long to respond.
>
> The site could be temporarily unavailable or too busy. Try again in a
> few moments.
> If you are unable to load any pages, check your computer’s network
> connection.
> If your computer or network is protected by a firewall or proxy, make
> sure that Firefox is permitted to access the Web.
>
> After a long wait. Been like this for several hours now.
> Most sites no problem
> Cheers,
> P
>
> -Original Message-
> From: Wikimedia-l [mailto:wikimedia-l-boun...@lists.wikimedia.org] On
> Behalf Of Amir Sarabadani
> Sent: 29 June 2020 15:31
> To: Wikimedia Mailing List
> Subject: Re: [Wikimedia-l] Wikimedia servers
>
> Hey,
> Can you elaborate more? I can access the website and graphs seems okay:
>
> https://grafana.wikimedia.org/d/RIA1lzDZk/application-servers-red-dashboard?orgId=1=now-3h=now
>
> On Mon, Jun 29, 2020 at 3:24 PM Peter Southwood <
> peter.southw...@telkomsa.net> wrote:
>
> > Is anyone else unable to get through to the Wikimedia servers?
> >
> > Cheers,
> >
> > Peter
> >
> > ___
> > Wikimedia-l mailing list, guidelines at:
> > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> > https://meta.wikimedia.org/wiki/Wikimedia-l
> > New messages to: Wikimedia-l@lists.wikimedia.org
> > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> > <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
>
>
>
> --
> Amir (he/him)
> ___
> Wikimedia-l mailing list, guidelines at:
> https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> https://meta.wikimedia.org/wiki/Wikimedia-l
> New messages to: Wikimedia-l@lists.wikimedia.org
> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
>
> --
> This email has been checked for viruses by AVG.
> https://www.avg.com
>
>
> ___
> Wikimedia-l mailing list, guidelines at:
> https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> https://meta.wikimedia.org/wiki/Wikimedia-l
> New messages to: Wikimedia-l@lists.wikimedia.org
> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>



-- 
Seddon

*Community and Audience Engagement Associate*
*Advancement (Fundraising), Wikimedia Foundation*
___
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https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and 
https://meta.wikimedia.org/wiki/Wikimedia-l
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-- 
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https://www.avg.com


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Re: [Wikimedia-l] Wikimedia servers

2020-06-29 Thread Chris Danis
Hi,

I've done some looking around and don't see evidence of widespread issues
with connectivity to Wikimedia from either Telekom ZA, or Africa in general.

For any users who are having troubles, please see
https://wikitech-static.wikimedia.org/wiki/Reporting_a_connectivity_issue

Even if you can't follow every step there, the contents of a traceroute
would be helpful.

If you're unable to reach Phabricator to file a private task, you are very
welcome to email me directly!

All the best,

-- 
Chris Danis (he/him)
Sr. Site Reliability Engineer
Wikimedia Foundation
___
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Re: [Wikimedia-l] Wikimedia servers

2020-06-29 Thread Amir Sarabadani
Africa's traffic goes to Amsterdam datacenter (even South Africa)[1], if
that datacenter had issues, Europe would go dark too.

I bring it up with people.

[1]: https://wikitech.wikimedia.org/wiki/Clusters

On Mon, Jun 29, 2020 at 4:41 PM Joseph Seddon  wrote:

> From reports I am seeing on facebook it seems this problem is localised on
> our Africa based users?
>
> Regards
> Seddon
>
> On Mon, Jun 29, 2020 at 3:05 PM Peter Southwood <
> peter.southw...@telkomsa.net> wrote:
>
> > I get this:
> >
> > The connection has timed out
> >
> > The server at en.wikipedia.org is taking too long to respond.
> >
> > The site could be temporarily unavailable or too busy. Try again in a
> > few moments.
> > If you are unable to load any pages, check your computer’s network
> > connection.
> > If your computer or network is protected by a firewall or proxy, make
> > sure that Firefox is permitted to access the Web.
> >
> > After a long wait. Been like this for several hours now.
> > Most sites no problem
> > Cheers,
> > P
> >
> > -Original Message-
> > From: Wikimedia-l [mailto:wikimedia-l-boun...@lists.wikimedia.org] On
> > Behalf Of Amir Sarabadani
> > Sent: 29 June 2020 15:31
> > To: Wikimedia Mailing List
> > Subject: Re: [Wikimedia-l] Wikimedia servers
> >
> > Hey,
> > Can you elaborate more? I can access the website and graphs seems okay:
> >
> >
> https://grafana.wikimedia.org/d/RIA1lzDZk/application-servers-red-dashboard?orgId=1=now-3h=now
> >
> > On Mon, Jun 29, 2020 at 3:24 PM Peter Southwood <
> > peter.southw...@telkomsa.net> wrote:
> >
> > > Is anyone else unable to get through to the Wikimedia servers?
> > >
> > > Cheers,
> > >
> > > Peter
> > >
> > > ___
> > > Wikimedia-l mailing list, guidelines at:
> > > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> > > https://meta.wikimedia.org/wiki/Wikimedia-l
> > > New messages to: Wikimedia-l@lists.wikimedia.org
> > > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> > > <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
> >
> >
> >
> > --
> > Amir (he/him)
> > ___
> > Wikimedia-l mailing list, guidelines at:
> > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> > https://meta.wikimedia.org/wiki/Wikimedia-l
> > New messages to: Wikimedia-l@lists.wikimedia.org
> > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> > <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
> >
> > --
> > This email has been checked for viruses by AVG.
> > https://www.avg.com
> >
> >
> > ___
> > Wikimedia-l mailing list, guidelines at:
> > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> > https://meta.wikimedia.org/wiki/Wikimedia-l
> > New messages to: Wikimedia-l@lists.wikimedia.org
> > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> > <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
>
>
>
> --
> Seddon
>
> *Community and Audience Engagement Associate*
> *Advancement (Fundraising), Wikimedia Foundation*
> ___
> Wikimedia-l mailing list, guidelines at:
> https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> https://meta.wikimedia.org/wiki/Wikimedia-l
> New messages to: Wikimedia-l@lists.wikimedia.org
> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>



-- 
Amir (he/him)
___
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https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and 
https://meta.wikimedia.org/wiki/Wikimedia-l
New messages to: Wikimedia-l@lists.wikimedia.org
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Re: [Wikimedia-l] Wikimedia servers

2020-06-29 Thread Joseph Seddon
From reports I am seeing on facebook it seems this problem is localised on
our Africa based users?

Regards
Seddon

On Mon, Jun 29, 2020 at 3:05 PM Peter Southwood <
peter.southw...@telkomsa.net> wrote:

> I get this:
>
> The connection has timed out
>
> The server at en.wikipedia.org is taking too long to respond.
>
> The site could be temporarily unavailable or too busy. Try again in a
> few moments.
> If you are unable to load any pages, check your computer’s network
> connection.
> If your computer or network is protected by a firewall or proxy, make
> sure that Firefox is permitted to access the Web.
>
> After a long wait. Been like this for several hours now.
> Most sites no problem
> Cheers,
> P
>
> -Original Message-
> From: Wikimedia-l [mailto:wikimedia-l-boun...@lists.wikimedia.org] On
> Behalf Of Amir Sarabadani
> Sent: 29 June 2020 15:31
> To: Wikimedia Mailing List
> Subject: Re: [Wikimedia-l] Wikimedia servers
>
> Hey,
> Can you elaborate more? I can access the website and graphs seems okay:
>
> https://grafana.wikimedia.org/d/RIA1lzDZk/application-servers-red-dashboard?orgId=1=now-3h=now
>
> On Mon, Jun 29, 2020 at 3:24 PM Peter Southwood <
> peter.southw...@telkomsa.net> wrote:
>
> > Is anyone else unable to get through to the Wikimedia servers?
> >
> > Cheers,
> >
> > Peter
> >
> > ___
> > Wikimedia-l mailing list, guidelines at:
> > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> > https://meta.wikimedia.org/wiki/Wikimedia-l
> > New messages to: Wikimedia-l@lists.wikimedia.org
> > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> > <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
>
>
>
> --
> Amir (he/him)
> ___
> Wikimedia-l mailing list, guidelines at:
> https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> https://meta.wikimedia.org/wiki/Wikimedia-l
> New messages to: Wikimedia-l@lists.wikimedia.org
> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
>
> --
> This email has been checked for viruses by AVG.
> https://www.avg.com
>
>
> ___
> Wikimedia-l mailing list, guidelines at:
> https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> https://meta.wikimedia.org/wiki/Wikimedia-l
> New messages to: Wikimedia-l@lists.wikimedia.org
> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>



-- 
Seddon

*Community and Audience Engagement Associate*
*Advancement (Fundraising), Wikimedia Foundation*
___
Wikimedia-l mailing list, guidelines at: 
https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and 
https://meta.wikimedia.org/wiki/Wikimedia-l
New messages to: Wikimedia-l@lists.wikimedia.org
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Re: [Wikimedia-l] Wikimedia servers

2020-06-29 Thread Amir Sarabadani
Thanks.
Can you please file a bug using this instructions?
https://wikitech.wikimedia.org/wiki/Reporting_a_connectivity_issue
(If you can't access it:
https://wikitech-static.wikimedia.org/wiki/Reporting_a_connectivity_issue)
(If you can't access even that:
https://web.archive.org/web/20190620092417/https://wikitech.wikimedia.org/wiki/Reporting_a_connectivity_issue
)

Best

On Mon, Jun 29, 2020 at 4:05 PM Peter Southwood <
peter.southw...@telkomsa.net> wrote:

> I get this:
>
> The connection has timed out
>
> The server at en.wikipedia.org is taking too long to respond.
>
> The site could be temporarily unavailable or too busy. Try again in a
> few moments.
> If you are unable to load any pages, check your computer’s network
> connection.
> If your computer or network is protected by a firewall or proxy, make
> sure that Firefox is permitted to access the Web.
>
> After a long wait. Been like this for several hours now.
> Most sites no problem
> Cheers,
> P
>
> -Original Message-
> From: Wikimedia-l [mailto:wikimedia-l-boun...@lists.wikimedia.org] On
> Behalf Of Amir Sarabadani
> Sent: 29 June 2020 15:31
> To: Wikimedia Mailing List
> Subject: Re: [Wikimedia-l] Wikimedia servers
>
> Hey,
> Can you elaborate more? I can access the website and graphs seems okay:
>
> https://grafana.wikimedia.org/d/RIA1lzDZk/application-servers-red-dashboard?orgId=1=now-3h=now
>
> On Mon, Jun 29, 2020 at 3:24 PM Peter Southwood <
> peter.southw...@telkomsa.net> wrote:
>
> > Is anyone else unable to get through to the Wikimedia servers?
> >
> > Cheers,
> >
> > Peter
> >
> > ___
> > Wikimedia-l mailing list, guidelines at:
> > https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> > https://meta.wikimedia.org/wiki/Wikimedia-l
> > New messages to: Wikimedia-l@lists.wikimedia.org
> > Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> > <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
>
>
>
> --
> Amir (he/him)
> ___
> Wikimedia-l mailing list, guidelines at:
> https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> https://meta.wikimedia.org/wiki/Wikimedia-l
> New messages to: Wikimedia-l@lists.wikimedia.org
> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
>
> --
> This email has been checked for viruses by AVG.
> https://www.avg.com
>
>
> ___
> Wikimedia-l mailing list, guidelines at:
> https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> https://meta.wikimedia.org/wiki/Wikimedia-l
> New messages to: Wikimedia-l@lists.wikimedia.org
> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>



-- 
Amir (he/him)
___
Wikimedia-l mailing list, guidelines at: 
https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and 
https://meta.wikimedia.org/wiki/Wikimedia-l
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Re: [Wikimedia-l] Wikimedia servers

2020-06-29 Thread Peter Southwood
I get this:

The connection has timed out

The server at en.wikipedia.org is taking too long to respond.

The site could be temporarily unavailable or too busy. Try again in a few 
moments.
If you are unable to load any pages, check your computer’s network 
connection.
If your computer or network is protected by a firewall or proxy, make sure 
that Firefox is permitted to access the Web.

After a long wait. Been like this for several hours now.
Most sites no problem
Cheers,
P

-Original Message-
From: Wikimedia-l [mailto:wikimedia-l-boun...@lists.wikimedia.org] On Behalf Of 
Amir Sarabadani
Sent: 29 June 2020 15:31
To: Wikimedia Mailing List
Subject: Re: [Wikimedia-l] Wikimedia servers

Hey,
Can you elaborate more? I can access the website and graphs seems okay:
https://grafana.wikimedia.org/d/RIA1lzDZk/application-servers-red-dashboard?orgId=1=now-3h=now

On Mon, Jun 29, 2020 at 3:24 PM Peter Southwood <
peter.southw...@telkomsa.net> wrote:

> Is anyone else unable to get through to the Wikimedia servers?
>
> Cheers,
>
> Peter
>
> ___
> Wikimedia-l mailing list, guidelines at:
> https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> https://meta.wikimedia.org/wiki/Wikimedia-l
> New messages to: Wikimedia-l@lists.wikimedia.org
> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>



-- 
Amir (he/him)
___
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https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and 
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-- 
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Re: [Wikimedia-l] Wikimedia servers

2020-06-29 Thread Amir Sarabadani
Hey,
Can you elaborate more? I can access the website and graphs seems okay:
https://grafana.wikimedia.org/d/RIA1lzDZk/application-servers-red-dashboard?orgId=1=now-3h=now

On Mon, Jun 29, 2020 at 3:24 PM Peter Southwood <
peter.southw...@telkomsa.net> wrote:

> Is anyone else unable to get through to the Wikimedia servers?
>
> Cheers,
>
> Peter
>
> ___
> Wikimedia-l mailing list, guidelines at:
> https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> https://meta.wikimedia.org/wiki/Wikimedia-l
> New messages to: Wikimedia-l@lists.wikimedia.org
> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> 



-- 
Amir (he/him)
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