Re: [Wikitech-l] Proposal for a developer support channel

[Brad Jorsch (Anomie)]

On Sat, Nov 18, 2017 at 4:57 PM, Niharika Kohli 
wrote:

> I'd like to add that having Discourse will provide the one thing IRC
> channels and mailing lists fail to - search capabilities. If you hangout on
> the #mediawiki IRC channel, you have probably noticed that we get a lot of
> repeat questions all the time. This would save everyone time and effort.
>

No discussion system I've ever seen has managed to solve the problem of
people asking the same question instead of searching for past replies. I'm
skeptical that this new one will be any different.

Yes, the existing mailing lists have issues with searchability, although to
a large extent that's due to a misguided robots.txt policy preventing the
archives from being indexed in the first place.


-- 
Brad Jorsch (Anomie)
Senior Software Engineer
Wikimedia Foundation
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Re: [Wikitech-l] Proposal for a developer support channel

[Nischay Nahata]

I being a MediaWiki developer see this as a great step forward. Currently
there are too many channels, where the information is all scattered around.

Finding help seems impossible at times on IRC. Mailing lists are difficult
to follow. For search I use a Google so it kind of works, but the archives
are difficult to comprehend. Discourse sounds like a great alternative.

I would also ask if there's a possibility to import content from other
places to the new Discourse site, if that's not too much to ask(fingers
crossed).

On Nov 19, 2017 8:43 PM, "Federico Leva (Nemo)"  wrote:

> If the proposal is triggered by technical problems at [[mw:Project:Support
> desk]], a simple solution is to make it a wikitext page.
>
> As for the "one place" argument, https://xkcd.com/927/ applies.
>
> Federico
>
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Re: [Wikitech-l] Proposal for a developer support channel

[Federico Leva (Nemo)]

If the proposal is triggered by technical problems at 
[[mw:Project:Support desk]], a simple solution is to make it a wikitext 
page.


As for the "one place" argument, https://xkcd.com/927/ applies.

Federico

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