How’d we do in our strive for operational excellence last month? Read on to find out!
Read on Phabricator at https://phabricator.wikimedia.org/phame/post/view/219/ 📈 Incidents 1 documented incident in December. [1] In previous years, December typically had 4 or fewer documented incidents. [3] Learn about recent incidents at Incident documentation <https://wikitech.wikimedia.org/wiki/Incident_documentation> ]] on Wikitech, or Preventive measures <https://phabricator.wikimedia.org/project/view/4758/> in Phabricator. ------- 📊 Trends Figure 1, Figure 2: Unresolved error reports stacked by month. <https://phabricator.wikimedia.org/phame/post/view/219/production_excellence_27_december_2020/#trends> Month-over-month plots based on spreadsheet data <https://docs.google.com/spreadsheets/d/1tRCh8aB0UYyLlhftvcHvhWH4-e7cF5V01XvRObTVgUI/edit?usp=sharing>. [5] ------- 📖 Outstanding errors Take a look at the workboard and look for tasks that could use your help. → https://phabricator.wikimedia.org/tag/wikimedia-production-error/ Summary over recent months: - ⚠️ July 2019 (2 of 18 issues left): *no change*. - ⚠️ August 2019 (1 of 14 issues): *no change*. - ⚠️ September 2019 (2 of 12 issues): One task resolved (-1). - ⚠️ October 2019 (5 of 12 issues): *no change*. - ⚠️ November 2019 (1 of 5 issues): *no change*. - ⚠️ December 2019 (4 of 9 issues), *no change*. - ⚠️ January 2020 (2 of 7 issues), *no change*. - February 2020 (2 of 7 issues left), *no change*. - March 2020 (2 of 2 issues left), *no change*. - April 2020 (9 of 14 issues left): *no change*. - May 2020 (7 of 14 issues left): *no change*. - June 2020 (7 of 14 issues left): *no change*. - July 2020 (9 of 24 new issues <https://phabricator.wikimedia.org/maniphest/query/s__D8Kd0xuQH/#R>): *no change*. - August 2020 (23 of 53 new issues <https://phabricator.wikimedia.org/maniphest/query/hu1yhWu4sXkP/#R>): *no change*. - September 2020 (13 of 33 new issues <https://phabricator.wikimedia.org/maniphest/query/CGFQViLShnOY/#R>): One task resolved (-1). - October 2020 (35 of 69 new issues <https://phabricator.wikimedia.org/maniphest/query/MYnnBybPTYpd/#R>): Four issues fixed (-4). - November 2020 (14 of 38 new issues <https://phabricator.wikimedia.org/maniphest/query/CkC_VqQq5VC0/#R>): Five issues fixed (-5). - *December 2020*: 22 of 33 new issues <https://phabricator.wikimedia.org/maniphest/query/10NQy74iKaZJ/#R> survived the month and remained unresolved (+33; -22) Recent tally 149 as of Excellence #26 <https://phabricator.wikimedia.org/phame/post/view/218/production_excellence_26_november_2020/> (15 Dec 2020). -11 closed of the 149 recent issues. +22 new issues survived December 2020. 160 as of 27 Jan 2020. ------- 🎉 Thanks! Thank you to everyone else who helped by reporting, investigating, or resolving problems in Wikimedia production. Thanks! Until next time, – Timo Tijhof ------- Footnotes: [1] Incident documentation 2020, Wikitech <https://wikitech.wikimedia.org/wiki/Incident_documentation#2021>. [2] Open tasks, Wikimedia-prod-error, Phabricator <https://phabricator.wikimedia.org/maniphest/query/Fw3RdXt1Sdxp/#R>. [3] Wikimedia incident stats by Krinkle, CodePen <https://codepen.io/Krinkle/full/wbYMZK>. [4] Month-over-month, Production Excellence spreadsheet <https://docs.google.com/spreadsheets/d/1tRCh8aB0UYyLlhftvcHvhWH4-e7cF5V01XvRObTVgUI/edit> .
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