There are many companies that will provide you with Platypus and manage the service for you.
-Layne Layne Sisk ServerPlus.com -----Original Message----- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Gino Villarini Sent: Sunday, August 22, 2010 1:40 PM To: WISPA General List Cc: WISPA General List Subject: [* SPAM (Header)] - Re: [WISPA] Backend systems - Email has different SMTP TO: and MIME TO: fields in the email addresses Platypus Sent from my Motorola Startac... On Aug 22, 2010, at 3:24 PM, "Dennis Burgess" <dmburg...@linktechs.net> wrote: > I would agree that there should be a cost effective system that can > manage your customers, track tickets, and even help provision and > redirect customers for payment. Without payments, well, we won't go > there. > > The hard part is finding a software that does what you need it to do all > of the time, an that is VERY difficult I have found. My business > touches well over 1000 WISPs and operators around the world, but yet, I > have not found a "good" software to be able to recommend, resell that > simply works. I have seen some, but we need systems that can scale > from 100 user networks, that are cost effective to run even at that low > number to 10,000. So, thats what I have seen be the problem. > > If you have a suggestion let me know! > > ----------------------------------------------------------- > Dennis Burgess, CCNA, A+, Mikrotik Certified Trainer > Link Technologies, Inc -- Mikrotik & WISP Support Services > Office: 314-735-0270 Website: http://www.linktechs.net > LIVE On-Line Mikrotik Training - Author of "Learn RouterOS" > > -----Original Message----- > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On > Behalf Of Gino Villarini > Sent: Sunday, August 22, 2010 1:27 PM > To: WISPA General List > Subject: Re: [WISPA] Backend systems > > yikeS! How many customers? > > Gino A. Villarini > g...@aeronetpr.com > Aeronet Wireless Broadband Corp. > 787.273.4143 > > -----Original Message----- > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On > Behalf Of Mike > Sent: Sunday, August 22, 2010 2:02 PM > To: 'WISPA General List' > Subject: Re: [WISPA] Backend systems > > Matt that seems a little harsh. I guess I would fall into the same > category. I use Excel to track my billing. I send an email out on the > 15th > of every month to every customer. Most of my customers are billed the > same > amount. It takes me less than an hour each month to do my initial > billing, > and probably a couple hours more to chase deadbeats. I do no paper > billing, > it is all via email. I've been doing it for a few years now and don't > feel > like I'm destined for failure. > > Mike Gilchrist > Disruptive Technologist > Advanced Wireless Express > P.O. Box 255 > Toledo, IA 52342 > 239.770.6203 > m...@aweiowa.com > > > -----Original Message----- > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On > Behalf Of Matt Larsen - Lists > Sent: Sunday, August 22, 2010 12:12 PM > To: wireless@wispa.org > Subject: Re: [WISPA] Backend systems > > Just a quick point here, because this is a key element for WISP > operators.... > > Mike, if you are too poor to pay the $2000 or devote the time to setup a > > billing system then you should seriously question whether you should be > in this business at all. > > Once the initial network deployment is completed, backend and billing is > > the most important element of a WISP business. Ignore it at your own > peril. Spending too much on equipment and not enough on handling the > a/r is the leading cause of bankruptcy and irrelevance among WISP > operators. > > Matt Larsen > vistabeam.com > > On 8/22/2010 7:52 AM, Mike Hammett wrote: >> I've been setting up FreeSide... forever. 1) I'm too poor to > hire >> it out properly. 2) I haven't had the time to dedicate to it to >> finishing it up. >> >> I remember seeing someone on here made a new backend system. I'm >> thinking it was WISPMon, but I'm not sure if there's another out there >> that a WISP made. >> >> It looks as though WISPMon certain does things that FreeSide doesn't > and >> looks a hell of a lot better. However, does it do everything that >> FreeSide does? >> >> > > > > ------------------------------------------------------------------------ > ---- > ---- > WISPA Wants You! 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