Re: [WISPA] Handling Non-paying Subs

2009-05-05 Thread Bob Moldashel
George Rogato wrote: Weeds out the broke dead beat cheap skates. Careful George. I called a customer a loser and got tarred and feathered . :-) Thats the pool who most likely will not pay. My broadband customers all paid little extra to have my service and those types pay their

Re: [WISPA] Indoor CPE install / window glass type determination

2009-05-05 Thread Jason Hensley
We have quite a few indoor installs and I hate them. There are many issues that you can't control: access to the radio (as mentioned below), children, cleaning folks, dogs, etc etc. We do our best not to do indoor installs, but we have particular apartment complex that won't let us install

Re: [WISPA] Indoor CPE install / window glass type determination

2009-05-05 Thread Josh Luthman
Everyone I've ever spoken with and myself agrees - indoor installs are not something you want to do. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 When you have eliminated the impossible, that which remains, however improbable, must be the truth.

[WISPA] Galliapolis OH

2009-05-05 Thread Blake Bowers
Anyone offering basic wireless internet service there? Don't take your organs to heaven, heaven knows we need them down here! Be an organ donor, sign your donor card today. WISPA Wants You! Join today!

Re: [WISPA] Handling Non-paying Subs

2009-05-05 Thread Bob Moldashel
Packed to the gills with work. Now if it would just stop raining. I feel like I live in the Northwest! :-P -B- Marlon K. Schafer wrote: LOL At the prices we charge out here in the sticks it's already as good as free! How's things back east? marlon - Original Message -

Re: [WISPA] Galliapolis OH

2009-05-05 Thread Josh Luthman
Just to be sure, do you mean Gallipolis, OHhttp://maps.google.com/maps?q=oe=utf-8client=firefox-aie=UTF8hl=encd=1split=0vps=1jsv=156csll=37.0625,-95.677068sspn=23.875,57.630033geocode=FeJMUAIdq-YZ-w ?* *Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

Re: [WISPA] Handling Non-paying Subs

2009-05-05 Thread George Rogato
:) Actually I have a high regard for my customers, it's the ones that try to game me that invokes nasty thoughts. One trick I have learned over the years, if you turn a sub off and expect to get paid make sure they get turned off during business hours so they can call in and make arrangements

Re: [WISPA] Galliapolis OH

2009-05-05 Thread Blake Bowers
Your link did not work for me, but right on the OH/WV boarder, hwy 35. Don't take your organs to heaven, heaven knows we need them down here! Be an organ donor, sign your donor card today. - Original Message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List

Re: [WISPA] Galliapolis OH

2009-05-05 Thread Josh Luthman
Google complained about the spelling, but yes - that's the area. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 When you have eliminated the impossible, that which remains, however improbable, must be the truth. --- Sir Arthur Conan Doyle On Tue,

Re: [WISPA] Handling Non-paying Subs

2009-05-05 Thread Bob Moldashel
Honestly I find it best to do it first thing Monday AM before they get in. Then they can't check e-mail and the secretaries can't listen to online music, go to Facebook or do IM and it suddenly becomes an urgent issue. Great to play the office staff against management. :-) -B- George

Re: [WISPA] Handling Non-paying Subs

2009-05-05 Thread Marlon K. Schafer
LOL At the prices we charge out here in the sticks it's already as good as free! How's things back east? marlon - Original Message - From: Bob Moldashel lakel...@gbcx.net To: WISPA General List wireless@wispa.org Sent: Monday, May 04, 2009 10:57 AM Subject: Re: [WISPA] Handling

Re: [WISPA] Galliapolis OH

2009-05-05 Thread David Hannum
Currently, a company called Computers 4U claims to serve the Gallipolis area. http://www.pcs4u.com/c4ui2u/coverage.html David Hannum New Era Broadband, LLC www.newerabroadband.com On Tue, May 5, 2009 at 10:40 AM, Blake Bowers bbow...@mozarks.com wrote: Your link did not work for me, but

Re: [WISPA] Crude dictionary attack via ssh

2009-05-05 Thread jp
I'm suprised nobody else has mentioned this... hosts.allow/hosts.deny It's simple, and dosen't depend on the firewall software to be running. hosts.deny allows you to deny access from all IPs (or specific ones) hosts.allow lets you override the deny file with the IP ranges or less securely the

[WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread Pat O'Connor
I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? Thanks, Pat

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread David E. Smith
Pat O'Connor wrote: I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing? If you bring the router into the office, it's free. Honestly, takes a tech five

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread D. Ryan Spott
Have you seen what geeksquad charges? http://www.geeksquad.com/services/computer/category.aspx?id=2567 Don't sell yourself short. :) ryan Pat O'Connor wrote: I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread Pat O'Connor
They have to pay for the uniforms and stylish vehicles somehow. ;-) D. Ryan Spott wrote: Have you seen what geeksquad charges? http://www.geeksquad.com/services/computer/category.aspx?id=2567 Don't sell yourself short. :) ryan Pat O'Connor wrote: I was thinking a $35 fee for

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread D. Ryan Spott
Yeah, I know. But after fixing what geeksquad or *shudder* Staples breaks over and over (usually for free because I am easy) I just had to throw that in. My favorite customer quote: IT CAN'T BE BROKEN, IT MUST BE YOUR SERVICE! STAPLES FIXED IT!!! In this case, I was being blamed for a printer

[WISPA] What's the deal with Trango?

2009-05-05 Thread Patrick Nix Jr.
Has anyone else heard that Trango is End-of-Life ing all of their PtMP products? No more production after on hand supplies run out WISPA Wants You! Join today! http://signup.wispa.org/

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread Joe Miller
Wasn't the GeekSquad working out of the Curcuit City stores? Where are they now? - Original Message From: Pat O'Connor p...@inlandnet.com To: WISPA General List wireless@wispa.org Sent: Tuesday, May 5, 2009 10:30:54 AM Subject: Re: [WISPA] What do you charge for a wireless router

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread Blake Bowers
I believe Best Buy. Don't take your organs to heaven, heaven knows we need them down here! Be an organ donor, sign your donor card today. - Original Message - From: Joe Miller joemiller...@yahoo.com To: WISPA General List wireless@wispa.org Sent: Tuesday, May 05, 2009 12:00 PM Subject:

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread Vickie Edwards
Geek Squad was always Best Buy, Circuit City had something called FireDog IIRC InLine vickie edwards, MPA | Grant Specialist InLine Connections Solutions Through Technology 600 Lakeshore Pkwy Birmingham AL, 35209 205-278-8106 [p] 205-941-1934[f] vedwa...@inline.com www.InLine.com All Quotes

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread Mike Hammett
That's fine, $50/hour + parts to fix it. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com -- From: Eje Gustafsson e...@wisp-router.com Sent: Tuesday, May 05, 2009 11:02 AM To: 'WISPA General List' wireless@wispa.org

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread Mike Hammett
GeekSquad is Best Buy. Fire Dog was Circuit City. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com -- From: Joe Miller joemiller...@yahoo.com Sent: Tuesday, May 05, 2009 12:00 PM To: WISPA General List wireless@wispa.org

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread jp
If you setup a router, it's pretty much a guarantee that you'll be setting up a couple notebooks and a PC as well. Perhaps also a tivo, xbox, ps3, ipod touch, printer, and who knows what else. You should also provide good documentation, because you're on the hook whenever they want to add

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread eje
Nope. Best Buy and they are still there. Circuit city called their Geek Squad copy cat service Firedog. But was to little and to late. Plus Best Buy made a better job on pushing and advertising their Geek squad plus had a better name and gimmick if you ask me that made them stick better then

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread Blair Davis
If the router is there at the time of the install, we do it for free... Pat O'Connor wrote: I was thinking a $35 fee for on site setup. A $20 fee if they brought the router in within 48 hrs of the scheduled installation date. Is this appropriate? What are the rest of you doing?

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread Scott Reed
We don't charge to set it up, if the purchase it to install with the wireless installation. We charge $10.00 to setup one they at install or if they bring it to us. Otherwise, standard $60.00/hr on-site fees apply. As someone else said, documentation is critical. We keep a copy of the security

[WISPA] Anyone servicing Laramie Wy.

2009-05-05 Thread Patrick Nix Jr.
Have a lead in the area Pat Nix pni...@csweb.net csweb.net WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless

Re: [WISPA] Anyone servicing Laramie Wy.

2009-05-05 Thread 3-dB Networks
Lariat.net (Brett Glasses Shop)... running Wi-Fi based gear (Tranzeo, Deliberant, etc.), Millhouse Electronics is there running Canopy gear (I think). I think there is at least one other Canopy operator there too. Daniel White 3-dB Networks http://www.3dbnetworks.com -Original Message-

Re: [WISPA] Anyone servicing Laramie Wy.

2009-05-05 Thread Jack Unger
I'd suggest you contact Matt Larsen Matt Larsen mlar...@inventivemedia.net. He's a long-time WISPA member and former WISPA Director. jack Patrick Nix Jr. wrote: Have a lead in the area Pat Nix pni...@csweb.net csweb.net

Re: [WISPA] IPTV (OT but hey, we are all in this biz to do crazy IP based stuff)

2009-05-05 Thread sales
Can you email me offlist about this stuff? Thanks, John Buwa - Original Message - From: Joe Miller joe.mil...@dslbyair.com To: D. Ryan Spott rsp...@cspott.com, WISPA General List wireless@wispa.org Sent: Thursday, April 30, 2009 12:41:18 PM GMT -06:00 US/Canada Central Subject: Re:

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread Brian Rohrbacher
Same here. Free if they provide it. $75 including router is we do it. Why, because we want it secured so the neighbors can't have my service for free, so we can password it so they can't screw it up, and we also turn on remote management so we can help them remotely if we want to. I watch the

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread Blake Bowers
Guys... Don't do anything for free. Bill them for it, and discount that price from the bill, but don't say free or no charge. Customers will never appreciate Free unless they are made aware that thing they got for Free had a value. 1Install router49.95 1Discount per Tom

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread Travis Johnson
We provide a wireless router for free as part of the install. We started doing that over 5 years ago. We also setup all their computers (either cable or wireless) for free (except the cost of the wireless USB adapters). That's what makes us different than the cableco or telco. :) Travis

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread Tom DeReggi
Agreed, We do the same. It didn't take long to realize that our support was easier with a consistent brand in place, and kowing they were configured by a pro quickly at install time, instead of timely on a tech support phone call. Its factored into the flat rate price, automatically. When we

[WISPA] Window Mount 2.4 Antenna

2009-05-05 Thread Matt
I have a friend that wants to use there wireless router from there shed accross street. Does anyone know of a small wifi antenna that will mount to a window with suction cups? Have looked quite a bit and not found one. Matt

Re: [WISPA] Handling Non-paying Subs

2009-05-05 Thread RickG
Your contract should always allow you to access their property to maintain and recover your equipment. -RickG On Mon, May 4, 2009 at 9:45 AM, Josh Luthman j...@imaginenetworksllc.com wrote: The repo antenna thing...you might want to have an officer join you.  You do not want to get in a

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread Matt
Free if they bring it in. Free to try to talk them through it on phone. If they can wait tell we are in there area and have time just a small charge. Special trip equals service call. Never sell routers anymore if we can help it! Nothing like selling one to someone 30 miles away and when it

Re: [WISPA] Handling Non-paying Subs

2009-05-05 Thread RickG
Occationally, a few will get through the cracks. Usually, a personal phone call dor visit will do the trick. Sometimes I'll offer them a discount for catching it up. I have learned the hard way though to keep a tight leash. Nothing is perfect but policy #1 is that they get no internet unless their

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread RickG
Ya know - I used to think that way but then I realized I was doing that all the time and not taking care of the necessary things including my family. NOBODY should complain about someone charging fair market value for their time. Furthermore, you can forget the goodwill bit - as soon as someone

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread Scott Carullo
same here Scott Carullo Brevard Wireless 321-205-1100 x102 Original Message From: Travis Johnson t...@ida.net Sent: Tuesday, May 05, 2009 5:16 PM To: WISPA General List wireless@wispa.org Subject: Re: [WISPA] What do you charge for a wireless router setup?

Re: [WISPA] What do you charge for a wireless router setup?

2009-05-05 Thread Marlon K. Schafer
We just set them up at the time of install. If they get a router later we'll help over the phone. If we have to go there it's a standard $50 service call. marlon - Original Message - From: Pat O'Connor p...@inlandnet.com To: WISPA General List wireless@wispa.org Sent: Tuesday, May