We were using Deliberant AP Duos. Worked it out with our city that they could
bring power to a box, spliced into a cut-off computer power cord that plugged
right into our POE device. Worked really well. I think they would charge us
$50 one time for the setup and then $50/yr for pole rental.
Wow. After receiving our letter, our HEAVIEST user called in,
concerned. When we described the situation, he TOTALLY changed his
behavior and said that:
1. he was canceling his Netflix account
2. he is going back to DVDs for movies
3. he LOVES our service
He was the one that really pushed us
My user does 600 gigs a month. I wonder what he says when our UBB comes in
to play. I am hoping I am fortunate as you, Mark =)
I am very glad to see things went very smoothly for you!
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Wed, May
Dude... The thing is... After a LOT of emotion being pissed at the
abusers...
I made a decision to do this and craft it in such a way that I am VERY
unemotional when it comes to telling our staff how to handle customers.
Even though the customer may be emotional at first, if you don't play
I am either firing or increasing rates. I can't sit there and have
customers doing 600 gigs for less then my cell bill...
On May 4, 2011 6:58 PM, Mark Nash markl...@uwol.net wrote:
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