[WISPA] Anyone using 15V Ubiquiti POEs?

[Martha Huizenga]

We have a ton, if someone wants them. Free plus shipping. :-)
--
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Martha Huizenga
Co-Owner
202-546-5898
DC Access
*/Friend/**/ly, Local, Affordable, Internet!/**/
Con/**/necting the Capitol Hill Community
Jo/**/in us on Facebook <http://www.facebook.com/DCAccess> or follow us 
on Twitter <http://www.twitter.com/dcaccess>/*


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[WISPA] DC Access Internet Operations Manager

[Martha Huizenga]

DC Access is hiring an Internet Operations Manager. Please pass this on 
to anyone you might know that would like to live and work in the DC 
metro area.


Thanks

Martha
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202-546-5898
DC Access
*/Friend/**/ly, Local, Affordable, Internet!/**/
Con/**/necting the Capitol Hill Community
Jo/**/in us on Facebook <http://www.facebook.com/DCAccess> or follow us 
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InternetOperationsManager.pdf
Description: Adobe PDF document
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[WISPA] Fwd: Mark your calendar for CCMI’s special net neutrality webinar!

[Martha Huizenga]

FYI.

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Martha Huizenga
Partner
202-546-5898
DC Access
*/Friend/**/ly, Local, Affordable, Internet!/**/
Con/**/necting the Capitol Hill Community
Jo/**/in us on Facebook <http://www.facebook.com/DCAccess> or follow us 
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 Forwarded Message 
Subject:Mark your calendar for CCMI’s special net neutrality webinar!
Date:   Mon, 15 May 2017 18:43:33 + (UTC)
From:   Beth @ CCMI <bangleber...@ccmi.com>
Reply-To:   bangleber...@ccmi.com
To: mar...@dcaccess.net



Mark your calendar for CCMI’s special net neutrality webinar!
Make sure you do not miss this critical webinar! Register now for Net 
Neutrality: Round 2.






CCMI - Intelligent Telecom Data Solutions 
<http://www.ccmi.com/e1t/c/*W1pPnWz15ND-JW8xxz342KGF_t0/*W1z7CKw5gPxMXW3ZTf8z91RXwT0/5/f18dQhb0Sjvh8YXNgWW8q4KfZ2qwv2rW2sNT0m4cH8v1Mf5xRdXD6prW39Dr-N8pCDMJW7n13tj7nwMJCW61SSZm7mG7sDW51vX4y6HSmgXW5CR9wh6dZx4vW2z8Zcc1nkbFCV3fh4N50MRthW5svh9g9dSp2xW19_6jK3R2LLqW3v7CBP3Wlz2MW5RXcQ25DnRgTW5kh_7d3gPWjwW1wchBz5RpkcdW3bqp8H96yb8yW2hBQwB1MqhJKW7ldyjx608MB8W5YVqN9759kqnW7zLqgh7xblr1W2kZ_cN7wYbhPW22cJCn88nC97W2fWWFH1S3FVFW78hKC27G_f1rW7vMXXN1bHFY1W20RD-m7s_Z5qW7LRjNv7XRNfXW7JNQdj1Ms95gW29Y6Cv6-cGMWW6324KW3bwBC9W7F1LQ617FbbnN11rnNb4VjjHW6P2bVX54RRvKW13Tclw5p9F5SW568jxP2M0HRdW8mhg5w3j3MJNW1P0ZPs8zqPdFN7wsl9_TlHZjW1mz-bh5ZKMChW3QxQ0R1MWhN-W1MKdc57b68LL111>


*Hi Martha,*


 Set aside Tuesday, June 6, at 2 P.M. ET for CCMI’s webinar,
 Net Neutrality: Round 2, to learn the latest twists and turns on the
 re-opened battle over net neutrality!

Net Neutrality Round 2.jpgFCC Chairman Pai borrowed a page from the 
adminstration’s “repeal and replace Obamacare” playbook when, on April 
27, he revealed his plan to issue a Notice of Proposed Rulemaking (WC 
Docket #17-108) entitled, /Restoring Internet Freedom./ Pai’s move sets 
the stage for a complex series of moves – in the FCC, the Courts and 
Congress – that will dominate much of 2017.


The NPRM will be adopted on May 18^th , and CCMI’s Andy Regitsky will 
dive into the entire NPRM and break down the key pieces at this special 
60-minute, free webinar. It’s your best way to quickly understand the 
initial impact of the NPRM, and as important, the likely next steps of 
all the industry stakeholders (and there are many!).


Make sure you do not miss this critical webinar that will give you the 
context you must have to understand the single biggest industry battle 
of 2017! *Register* 
<http://www.ccmi.com/e1t/c/*W1pPnWz15ND-JW8xxz342KGF_t0/*W1_5Fnm7TyHQ0VPNqdD5V3_TV0/5/f18dQhb0Sq5x8XJ8K-W8q4KfZ2qwv2rW2sNT0m4cH8v1Mf5hDYXD6prW39Dr-N8pCDMJW7n13tj7nwMJHW4s2wrH4s2KDLW2ybQR51n8xJLW96zXjp6Qy8wQW1nrCGB51LTg5W5DHNj28ffnY_W4rQf2Y7fNz1jVdQ_Hk6jc7kRW2bVByg5-qN_TW1Shsqf1KlZ3VW2KDbdJ1v14y7N2SwjxDPz7-NW2StQ5c6FgYFWW2JDZKm2JDgVLVP88mB2Fq95DW22WLyB6HBHnDW6qG73422dxkVW1SZytz6k3CDXW28HWXL7qXfd7W1MllpP5Y5R2_W21Xk8x1MnGkDW2jBXj57qQZ63W7HQPcQ24Rd3WW6Vt5M-1zmNBPW1Wm07P78pfXWW1Nbn5b6hDlTSW6KJLl76Fr-LGW7jX0-029Z_JsW1213dF64TTbkMfY7qKfTlLHV1KsX51Kw7kPN5YNw8Wh2JmZW7mWtNc4vbFNlN3xxDzQJhj-fW4gSRCx7ytlYwW1PN13t8-_MsdW8pnCjn519hdbW6VqP9B723QB2F71wShbS-6pf4kyC5P03> 
now for *Net Neutrality: Round 2*!


Learn more and register! 
<http://www.ccmi.com/e1t/c/*W1pPnWz15ND-JW8xxz342KGF_t0/*W7w58JT3TnWYtW701Wrx1-BVl80/5/f18dQhb0S1956XLRDZV1tNsp2_XwW6N4-Br6CvWHB-W9bmYqv5HycGCW5xlgxF6CNpM_W8pycSx1-tR-hW933p_m39PQ6CW5X4Fp26mHr-zW61jVHx8cc2MpW3bRrm48Ffj9kW8fT6LV76J7z7W7Lcxlp5LYDWJW8vz_-h82dsrJW8sfYly81cFRCW4LB5hF1cf7kdW3MKzfv8vNTzyW4RLhcq88m_knN2Kq6jjVY7V3VC7_2C7k0gD_W4kCDpV1crS8KW1KB2j-5D-4fVN1QpnJK_KCsqVYpfgQ1TPkxfW19kR4l7whnwNW5z7Xzt6FJ2-4W25bhTb3sPCctW1-cZ8V14Z1JcW6vGX7F3R2j-mW7NsGk32K-yYmW8HVJ8r4BBFsGW8TMkz23tFrBkVmY5ww22VRgLN9f7Qp4W2HMWW1VNH-88xNGwMW3CsXV86PKBFXW5rZF-F2fycpbM3cy-c5gvn6W22v-0v38pqHyVfBG-V8-sHQzW7hCmy18H9WP4W1Q_T1K5PlFk2W1gGdbN2v9yVyW3chmmm22N59GW7q-93z8bhpvzW7_srST5fQDsHW5YsXqN8n7wrWW3QlR1Y8qMMkxW3NZS1927yGBWW4Hb-t77RghXXW7yh_jG52zzkxW84bJ2f175ljTW90Vqv75wc-vQVj5mMG6XwXlMW3QZnby12YwRnW73kFdL455k1zW6Xl40-3pxDMFN4q9BYgj-_qyW3QYkyr6g3G4xN6N44dpj1QdCW3JjMwk76H5_NW3Xsvj75K84VJW4GzdrL5k2pdqW7dwLRm6_R0rvW9m4RfD9bVmPQW75vQy42ZBsHtf8F4Smd21>


Invite your colleagues!
Share on Facebook 
<http://www.ccmi.com/e1t/c/*W1pPnWz15ND-JW8xxz342KGF_t0/*W7b6lrZ76PRB1VNlXPH8xfj_M0/5/f18dQhb0S1Wd1QLpW_VWnFgZ1gDGMxW2y9b9g4NXRHRW3-d1lf3HWgGMW4W2G-n6xr9gxW3nKrHp9gYVGTW5DBRMD3Kn5-qW3zFkCD4ldjCqW37NvTl1_cx9BW7vMj-N3JsnYWW87zkKB8N7hK7W7Q6Wpy8DtM3QW7RWVCB6SzQcpW8dJYvS5NC4DHW4r-cR34SYZ7MW18RBYH10lcBGW8-qTfX1TfNCqW6zp0tL4wgsNpW2yflR65wdPJTW5TxPqS5vdZzpN75YCPP48tSdW1MmJN01c9rX-W24W9hz2slf84W3q6-Dk5mzMsbW8xM2Tq2Zlv1nW2gtLfV2PtwRsN3KyPrRBh0rxW5GDgP95JLwrxV-FXT035N1lrW69xgbg2BgyKWW3byl-J20VZs-W3QkS5N9kjfnLW74YkYP1nr9FV

Re: [WISPA] Residential service terms

[Martha Huizenga]

We no longer have a service term. It differentiates us from the big 
guys. Most of our customers stay anyway.

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Martha Huizenga
Partner
202-546-5898
DC Access
*/Friend/**/ly, Local, Affordable, Internet!/**/
Con/**/necting the Capitol Hill Community
Jo/**/in us on Facebook <http://www.facebook.com/DCAccess> or follow us 
on Twitter <http://www.twitter.com/dcaccess>/*


On 2/2/2017 12:07 PM, Daniel Peoples wrote:
Quick question, what is your length of contract for a residential 
customer? Do you move to a month to month after that term?


We've always done a straight month to month agreement and our 
customers of course love that and for the most part they stay. But in 
doing account audits we have a quite a few flaky people who pay the 
install and then never pay again. They use the service until we cut 
them off and the drop of the face of the earth.


Thanks!

/Regina Peoples/
Resonance Broadband
/Resonancebroadband.com/ <http://Resonancebroadband.com>
918-429-3620



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Re: [WISPA] The Cord Cutting Sales Pitch

[Martha Huizenga]

Looked at it. RIght now not sure people in our area would be that 
interested, but still thinking about it.

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Martha Huizenga
Partner
202-546-5898
DC Access
*/Friend/**/ly, Local, Affordable, Internet!/**/
Con/**/necting the Capitol Hill Community
Jo/**/in us on Facebook <http://www.facebook.com/DCAccess> or follow us 
on Twitter <http://www.twitter.com/dcaccess>/*


On 1/2/2017 1:22 PM, Tim Reichhart wrote:
Maybe you should look for like realchoice tv you can use roku boxes on 
this setup.



-Original Message-
From: "Martha Huizenga" <wispli...@dcaccess.net
<mailto:wispli...@dcaccess.net>>
To: "WISPA General List" <wireless@wispa.org
<mailto:wireless@wispa.org>>
Date: 01/02/17 12:57 PM
Subject: Re: [WISPA] The Cord Cutting Sales Pitch

We are promoting cutting the cord and streaming. So many people in
our area don't like the cable company or don't want dish. We do
OTA installations for $199 and then $99 plus tax for the antenna
(this includes other equipment as well). We are doing probably 5 a
month if not more. We do them stand alone or with our Internet. If
someone installs internet and TV at the same time they get a $50
discount off the entire install. We have people we do installs for
who have an antenna already, they get a $50 discount for the
antenna, so they still pay $49 plus tax for other accessories.

We will help set up the streaming device and we recommend only
streaming devices with an ethernet port - just too much wireless
interference in DC to use a stick.

Here is the page on our website about cutting the cord:
http://www.dcaccess.net/how-to-cut-the-cord/ and about our TV
install: http://www.dcaccess.net/free-tv-dc/

Martha
DC Access



On 12/27/2016 9:22 AM, Mike Meluskey wrote:

With Sling TV, Roku, Netflix, AppleTV, Fire, etc. I don't see a
way to compete with the wave of content that is being offered by
doing our own IPTV solution.
Here is a website we put together, but have not actively promoted
(yet):

http://cutthecord.vi/



On Dec 27, 2016, at 10:19 AM, Chris Fabien <ch...@lakenetmi.com
<mailto:ch...@lakenetmi.com>> wrote:

We have several areas where we will soon have FTTH or 50Mbps+
Wireless available and feel we are capable of competing against
the cable company on speed/price for Internet service. It seems
like some portion of current cable customer would be resistant
to change without us being able to provide their TV service.

We have been evaluating two IPTV service offerings and just
don't feel like they are going to be profitable or a good
business line to invest in long term. Interested in feedback but
between the slim margins, setup costs, ongoing support, and the
transport or transit that would be required it seems break-even
would be a best case. I know it would probably win us more
internet customers but not sure it would be enough to be
worthwhile.

We have done satellite TV sales in the past and I don't want to
get back into that either.

I am curious if any of you are actively marketing or encouraging
streaming to try to make cord cutting part of your sales pitch.
We are even considering giving one of the $30 Roku players along
with installation. I am curious how you are marketing this and
how much support you offer to people on the streaming side. Like
most rural areas we have a large number of not very tech savvy
users.

Also curious about installing OTA TV antenna as an additional
service at installation. Anyone doing that and how is that
working out?

Thanks
Chris Fabien
LakeNet LLC

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Re: [WISPA] The Cord Cutting Sales Pitch

[Martha Huizenga]

We are promoting cutting the cord and streaming. So many people in our 
area don't like the cable company or don't want dish. We do OTA 
installations for $199 and then $99 plus tax for the antenna (this 
includes other equipment as well). We are doing probably 5 a month if 
not more. We do them stand alone or with our Internet. If someone 
installs internet and TV at the same time they get a $50 discount off 
the entire install.  We have people we do installs for who have an 
antenna already, they get a $50 discount for the antenna, so they still 
pay $49 plus tax for other accessories.


We will help set up the streaming device and we recommend only streaming 
devices with an ethernet port - just too much wireless interference in 
DC to use a stick.


Here is the page on our website about cutting the cord: 
http://www.dcaccess.net/how-to-cut-the-cord/ and about our TV install: 
http://www.dcaccess.net/free-tv-dc/


Martha
DC Access



On 12/27/2016 9:22 AM, Mike Meluskey wrote:
With Sling TV, Roku, Netflix, AppleTV, Fire, etc.  I don’t see a way 
to compete with the wave of content that is being offered by doing our 
own IPTV solution.

Here is a website we put together, but have not actively promoted (yet):

http://cutthecord.vi/


On Dec 27, 2016, at 10:19 AM, Chris Fabien > wrote:


We have several areas where we will soon have FTTH or 50Mbps+ 
Wireless available and feel we are capable of competing against the 
cable company on speed/price for Internet service. It seems like some 
portion of current cable customer would be resistant to change 
without us being able to provide their TV service.


We have been evaluating two IPTV service offerings and just don't 
feel like they are going to be profitable or a good business line to 
invest in long term.  Interested in feedback but between the slim 
margins, setup costs, ongoing support, and the transport or transit 
that would be required it seems break-even would be a best case. I 
know it would probably win us more internet customers but not sure it 
would be enough to be worthwhile.


We have done satellite TV  sales in the past and I don't want to get 
back into that either.


I am curious if any of you are actively marketing or encouraging 
streaming to try to make cord cutting part of your sales pitch. We 
are even considering giving one of the $30 Roku players along with 
installation. I am curious how you are marketing this and how much 
support you offer to people on the streaming side. Like most rural 
areas we have a large number of not very tech savvy users.


Also curious about installing OTA TV antenna as an additional service 
at installation. Anyone doing that and how is that working out?


Thanks
Chris Fabien
LakeNet LLC

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[WISPA] Internet Network Technician position open

[Martha Huizenga]

Hi all,

We are looking for an Internet Network Technician. See position 
description attached. Please pass this on to anyone you may know in the 
area or looking to move to our area.


Thanks!
--
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Martha Huizenga
Partner
202-546-5898
DC Access
*/Friend/**/ly, Local, Affordable, Internet!/**/
Con/**/necting the Capitol Hill Community
Jo/**/in us on Facebook <http://www.facebook.com/DCAccess> or follow us 
on Twitter <http://www.twitter.com/dcaccess>/*




InternetNetworkTechinican.pdf
Description: Adobe PDF document
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[WISPA] Anyone ever had your phone number spoofed?

[Martha Huizenga]

Yesterday we started receiving a large number of calls saying that we 
were calling them and they got disconnected or talked to someone who 
tried to scam them (yesterdays's scam was a government grant sent to 
their nearest western union).


We called our provider (RingCentral) and they said our phone number had 
been spoofed.


Anyone ever had their number spoofed? How long did it last? Did you have 
to change your phone number?


This is the second day in a row. We changed our voice mail letting 
people know and asking them to call the FCC - we called the FCC 
yesterday and reported it, but they need the people receiving the calls 
to call and complain.


any thoughts appreciated.

Martha
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Martha Huizenga
Partner
202-546-5898
DC Access
*/Friend/**/ly, Local, Affordable, Internet!/**/
Con/**/necting the Capitol Hill Community
Jo/**/in us on Facebook <http://www.facebook.com/DCAccess> or follow us 
on Twitter <http://www.twitter.com/dcaccess>/*


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[WISPA] Can anyone service this address?

[Martha Huizenga]

 This is for one of my client's sons.

It's 3347 Dumaine St.  New Orleans 70119

Hit me off list - mar...@dcaccess.net

Thanks.
--
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Martha Huizenga
Partner
202-546-5898
DC Access
*/Friend/**/ly, Local, Affordable, Internet!/**/
Con/**/necting the Capitol Hill Community
Jo/**/in us on Facebook <http://www.facebook.com/DCAccess> or follow 
us on Twitter <http://www.twitter.com/dcaccess>/*




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[WISPA] Can anyone service this address?

[Martha Huizenga]

This is for one of my client's sons.

It's 3347 Dumaine St.  New Orleans 70119

Hit me off list - mar...@dcaccess.net

Thanks.
--
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Martha Huizenga
Partner
202-546-5898
DC Access
*/Friend/**/ly, Local, Affordable, Internet!/**/
Con/**/necting the Capitol Hill Community
Jo/**/in us on Facebook <http://www.facebook.com/DCAccess> or follow us 
on Twitter <http://www.twitter.com/dcaccess>/*


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Re: [WISPA] Tech raises

[Martha Huizenga]

We go with inflation rate which this year was 1.7% and add to it for 
performance. No more than 10% though. 

Sent from my Verizon Wireless 4G LTE Smartphone

- Reply message -
From: Josh Luthman j...@imaginenetworksllc.com
To: WISPA General List wireless@wispa.org
Subject: [WISPA] Tech raises
Date: Fri, Jan 9, 2015 3:12 PM
What kind of raises is everyone else going?  Primarily looking at service 
call/installer/tower hand guy.
Josh Luthman

Office: 937-552-2340

Direct: 937-552-2343

1100 Wayne St

Suite 1337

Troy, OH 45373___
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Re: [WISPA] Tech raises

[Martha Huizenga]

Rats that was supposed to say no more than 5%. Was multi tasking.

Sent from my Verizon Wireless 4G LTE Smartphone

- Reply message -
From: Martha Huizenga mar...@dcaccess.net
To: WISPA General List wireless@wispa.org
Subject: [WISPA]Tech raises
Date: Fri, Jan 9, 2015 4:10 PM
We go with inflation rate which this year was 1.7% and add to it for 
performance. No more than 10% though. 

Sent from my Verizon Wireless 4G LTE Smartphone

- Reply message -
From: Josh Luthman j...@imaginenetworksllc.com
To: WISPA General List wireless@wispa.org
Subject: [WISPA] Tech raises
Date: Fri, Jan 9, 2015 3:12 PM


What kind of raises is everyone else going?  Primarily looking at service 
call/installer/tower hand guy.
Josh Luthman

Office: 937-552-2340

Direct: 937-552-2343

1100 Wayne St

Suite 1337

Troy, OH 45373___
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Re: [WISPA] ISP Radio Wednesday -- 11CST/9PST - Jeff Kohler From Jab Wireless - Acquisitions

[Martha Huizenga]

Is it Jack Lehmann or Jeff Kohler tomorrow?

signature

Martha Huizenga
202-546-5898

*/DC Access, LLC http://www.dcaccess.net/
Friendly, Local, Affordable, Internet!
Connecting the Capitol Hill Community
Join us on Facebook http://www.facebook.com/DCAccess or follow us on 
Twitter http://twitter.com/dcaccess /*


*/Is your Message Lost in Cyberspace?
Promote your business locally with HillAds http://www.hillads.com/*

On 10/28/2014 2:53 PM, Dennis Burgess wrote:


http://www.ispradio.com/images/ispLogoWoodWhite.PNG 
http://www.ispradio.com/*Tomorrow we Jack Lehmann from Straight 
Path.  We will be talking about 29/38Ghz Licensed options that you 
don’t have to deal with the FCC on! *


**

*_11am CST, 9am PST ! _*

Don’t forgot you can download the previous episodes to put on your 
media player and listen while in your car free of charge by going to 
www.ispradio.com http://www.ispradio.com  Remember to sign into the 
live chat to ask questions!


n*UPCOMMING SHOWS!*

nOct 29^th – 29/38 GHz Licensed Options with Straight Path 
http://spathinc.com/


nNov 5^th – Surge Protection and Grounding with Citel, Inc

nNov 12^th – Nathan with SWG

**

Dennis Burgess, Co-Host of ISP Radio!

http://www.ispradio.com



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Re: [WISPA] att-and-verizon-say-10mbps-is-too-fast-for-broadband-4mbps-is-enough

[Martha Huizenga]

I sort of agree. If they raise the level of broadband to 10Mbps, then I 
only have one speed (and only some customers) that can get it.


signature

Martha Huizenga
202-546-5898

*/DC Access, LLC http://www.dcaccess.net/
Friendly, Local, Affordable, Internet!
Connecting the Capitol Hill Community
Join us on Facebook http://www.facebook.com/DCAccess or follow us on 
Twitter http://twitter.com/dcaccess /*


*/Is your Message Lost in Cyberspace?
Promote your business locally with HillAds http://www.hillads.com/*

On 9/8/2014 5:28 PM, Josh Reynolds wrote:

http://arstechnica.com/business/2014/09/att-and-verizon-say-10mbps-is-too-fast-for-broadband-4mbps-is-enough/
--

Josh Reynolds, Chief Information Officer
SPITwSPOTS, www.spitwspots.com http://www.spitwspots.com



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[WISPA] Equipment for sale

[Martha Huizenga]

Hi all,

We still have some equipment for sale. Here is the pricing list. *All of 
these are used in working condition and have power or are fully intact 
unless listed. One item is new as listed below.*


*Please email me off list (mar...@dcaccess.net - no calls please) and 
take out any mention of WISPA in the subject, so the email goes to my 
inbox instead of my WISPA folder that way I'm guaranteed to see it more 
quickly. *


Frequency   Antenna quantitycost per
900 Mhz UBNT Rocket M9005   $129
900 Mhz UBNT NanoStation Loco 900   12  $99
900 Mhz UBNT M900 13dbi Sector - model AM-9M13  4   $199
2.4Ghz  UBNT Rocket M2  6   
2.4Ghz  UBNT 2GHz Titanium Sector - model AM-V2G-T1 2   $149
2.4Ghz  UBNT 2Ghz 16dBi 90-deg Sector - model AM-2G16   3   $99
2.4Ghz  UBNT 2Ghz 15dBi 120-deg Sector - model AM-2G15  2   $99
2.4Ghz  UBNT Nanostation M2 52  $49
2.4Ghz  UBNT Nanostation M2-Loco3   $39
2.4Ghz  UBNT AirGrid 2.4 16 2   $39
2.4Ghz  UBNT Powerstation2  62  $49
2.4Ghz 	UBNT Nanobridge M2 - feedhorns only, does not include dish; does 
not include power 	14 	$39

2.4Ghz  Hyperlink 2Ghz 17dbi 120-deg Sector - model HG2417P-120 4   
$50
2.4Ghz 	Hyperlink 2Ghz 14dbi 120-deg Sector - model HG2414SP-120 - 
*new* 	1 	$50

2.4Ghz  PacWireless - 95-deg H-pol 16dbi - model SAH24-16-ANT   4   $50
2.4Ghz  PacWireless - 95-deg H-pol 12dbi - model SAH24-12   1   $50
2.4Ghz  PacWireless - 120-deg 16dbi - model SA24-120-16-WB  4   $50
2.4Ghz  PacWireless - 90-deg 17dbi - model SA24-90-17   4   $50


--
signature

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202-546-5898

*/DC Access, LLC http://www.dcaccess.net/
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Re: [WISPA] Equipment for sale

[Martha Huizenga]

Josh and Ryan if you don't like the pricing, no need to be snide about 
it on the listserv.  It's really rude!

signature

Martha Huizenga
202-546-5898

*/DC Access, LLC http://www.dcaccess.net/
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On 7/9/2014 5:41 PM, Josh Luthman wrote:

Some of us are eager for Friday...


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Wed, Jul 9, 2014 at 5:40 PM, Ryan Ghering rgher...@gmail.com 
mailto:rgher...@gmail.com wrote:


Did I miss a day or two and its Friday already?


On Wed, Jul 9, 2014 at 1:51 PM, Martha Huizenga
mar...@dcaccess.net mailto:mar...@dcaccess.net wrote:

Hi all,

We still have some equipment for sale. Here is the pricing
list. *All of these are used in working condition and have
power or are fully intact unless listed. One item is new as
listed below.*

*Please email me off list (mar...@dcaccess.net
mailto:mar...@dcaccess.net - no calls please) and take out
any mention of WISPA in the subject, so the email goes to my
inbox instead of my WISPA folder that way I'm guaranteed to
see it more quickly. *

Frequency   Antenna quantitycost per
900 Mhz UBNT Rocket M9005   $129
900 Mhz UBNT NanoStation Loco 900   12  $99
900 Mhz UBNT M900 13dbi Sector - model AM-9M13  4   $199
2.4Ghz  UBNT Rocket M2  6   
2.4Ghz  UBNT 2GHz Titanium Sector - model AM-V2G-T1 2   $149
2.4Ghz  UBNT 2Ghz 16dBi 90-deg Sector - model AM-2G16   3   $99
2.4Ghz  UBNT 2Ghz 15dBi 120-deg Sector - model AM-2G15  2   $99
2.4Ghz  UBNT Nanostation M2 52  $49
2.4Ghz  UBNT Nanostation M2-Loco3   $39
2.4Ghz  UBNT AirGrid 2.4 16 2   $39
2.4Ghz  UBNT Powerstation2  62  $49
2.4Ghz  UBNT Nanobridge M2 - feedhorns only, does not include
dish; does not include power14  $39
2.4Ghz  Hyperlink 2Ghz 17dbi 120-deg Sector - model
HG2417P-120 4   $50
2.4Ghz  Hyperlink 2Ghz 14dbi 120-deg Sector - model
HG2414SP-120 - *new*1   $50
2.4Ghz  PacWireless - 95-deg H-pol 16dbi - model
SAH24-16-ANT4   $50
2.4Ghz  PacWireless - 95-deg H-pol 12dbi - model SAH24-12   1   
$50
2.4Ghz  PacWireless - 120-deg 16dbi - model SA24-120-16-WB
4   $50
2.4Ghz  PacWireless - 90-deg 17dbi - model SA24-90-17   4   $50


-- 


Martha Huizenga
202-546-5898 tel:202-546-5898

*/DC Access, LLC http://www.dcaccess.net/
Friendly, Local, Affordable, Internet!
Connecting the Capitol Hill Community
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-- 
Ryan Ghering

Network Operations - Plains.Net
Office: 970-848-0475 tel:970-848-0475 - Cell: 970-630-1879
tel:970-630-1879

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Re: [WISPA] Equipment for sale

[Martha Huizenga]

I didn't know the rules said Friday only. I posted and it was moderated, 
so I assumed it was ok. If it's not ok then the moderator shouldn't post.


My assumption was that when someone said is it Friday already that you 
were remarking that it was a Friday funny. Maybe explaining or emailing 
me directly would have been a nicer and more clear way to comment. : )


signature

Martha Huizenga
202-546-5898

*/DC Access, LLC http://www.dcaccess.net/
Friendly, Local, Affordable, Internet!
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On 7/9/2014 5:55 PM, Josh Luthman wrote:


The issue isn't pricing.  The issue is the rules ask for Friday only 
in regards to for sale posts.  Personally I don't have an issue with 
posting today, but it's a rule for a reason.


Not sure how I was being rude?

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Jul 9, 2014 5:53 PM, Martha Huizenga mar...@dcaccess.net 
mailto:mar...@dcaccess.net wrote:


Josh and Ryan if you don't like the pricing, no need to be snide
about it on the listserv.  It's really rude!

Martha Huizenga
202-546-5898 tel:202-546-5898

*/DC Access, LLC http://www.dcaccess.net/
Friendly, Local, Affordable, Internet!
Connecting the Capitol Hill Community
Join us on Facebook http://www.facebook.com/DCAccess or follow
us on Twitter http://twitter.com/dcaccess /*

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On 7/9/2014 5:41 PM, Josh Luthman wrote:

Some of us are eager for Friday...


Josh Luthman
Office: 937-552-2340 tel:937-552-2340
Direct: 937-552-2343 tel:937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Wed, Jul 9, 2014 at 5:40 PM, Ryan Ghering rgher...@gmail.com
mailto:rgher...@gmail.com wrote:

Did I miss a day or two and its Friday already?


On Wed, Jul 9, 2014 at 1:51 PM, Martha Huizenga
mar...@dcaccess.net mailto:mar...@dcaccess.net wrote:

Hi all,

We still have some equipment for sale. Here is the
pricing list. *All of these are used in working condition
and have power or are fully intact unless listed. One
item is new as listed below.*

*Please email me off list (mar...@dcaccess.net
mailto:mar...@dcaccess.net - no calls please) and take
out any mention of WISPA in the subject, so the email
goes to my inbox instead of my WISPA folder that way I'm
guaranteed to see it more quickly. *

Frequency   Antenna quantitycost per
900 Mhz UBNT Rocket M9005   $129
900 Mhz UBNT NanoStation Loco 900   12  $99
900 Mhz UBNT M900 13dbi Sector - model AM-9M13  4   $199
2.4Ghz  UBNT Rocket M2  6   
2.4Ghz  UBNT 2GHz Titanium Sector - model AM-V2G-T1 2   
$149
2.4Ghz  UBNT 2Ghz 16dBi 90-deg Sector - model AM-2G16
3   $99
2.4Ghz  UBNT 2Ghz 15dBi 120-deg Sector - model
AM-2G15 2   $99
2.4Ghz  UBNT Nanostation M2 52  $49
2.4Ghz  UBNT Nanostation M2-Loco3   $39
2.4Ghz  UBNT AirGrid 2.4 16 2   $39
2.4Ghz  UBNT Powerstation2  62  $49
2.4Ghz  UBNT Nanobridge M2 - feedhorns only, does not
include dish; does not include power14  $39
2.4Ghz  Hyperlink 2Ghz 17dbi 120-deg Sector - model
HG2417P-120 4   $50
2.4Ghz  Hyperlink 2Ghz 14dbi 120-deg Sector - model
HG2414SP-120 - *new*1   $50
2.4Ghz  PacWireless - 95-deg H-pol 16dbi - model
SAH24-16-ANT4   $50
2.4Ghz  PacWireless - 95-deg H-pol 12dbi - model
SAH24-121   $50
2.4Ghz  PacWireless - 120-deg 16dbi - model
SA24-120-16-WB  4   $50
2.4Ghz  PacWireless - 90-deg 17dbi - model SA24-90-17
4   $50


-- 


Martha Huizenga
202-546-5898 tel:202-546-5898

*/DC Access, LLC http://www.dcaccess.net/
Friendly, Local, Affordable, Internet!
Connecting the Capitol Hill Community
Join us on Facebook http://www.facebook.com/DCAccess or
follow us on Twitter http://twitter.com/dcaccess /*

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[WISPA] Anyone Service Mountain Home AR?

[Martha Huizenga]

 I can provide an address once I get it. It's for my aunt and uncle. 
They live out of town, not in the city center.


Thanks!

--
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Martha Huizenga
202-546-5898

*/DC Access, LLC http://www.dcaccess.net/
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Join us on Facebook http://www.facebook.com/DCAccess or follow us on 
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[WISPA] Equipment for sale

[Martha Huizenga]

Hi all,

We have some equipment for sale listed below. Please email me OFF LIST, 
if you are interested and we can talk pricing. I don't monitor the list 
daily, so please send anything to me directly.


(all include power supplies except where noted)

900 Mhz:
UBNT Rocket M900 - quantity 5
UBNT NanoStation Loco 900 - quantity 17
UBNT M900 13dbi Sector - model AM-9M13 - quantity 4

2.4Ghz:
UBNT Rocket M2 - quantity 15
UBNT 2GHz Titanium Sector - model AM-V2G-T1 - quantity 3
UBNT 2Ghz 16dBi 90-deg Sector - model AM-2G16 - quantity 3
UBNT 2Ghz 15dBi 120-deg Sector - model AM-2G15 - quantity 2
UBNT Nanostation M2 - quantity 100
UBNT Nanostation M2-Loco - quantity 5
UBNT AirGrid 2.4 16 - quantity 2
UBNT AirGrid 2.4 20 - quantity 2
UBNT Powerstation2 - quantity 62
UBNT Nanobridge M2 Feedhorns - quantity 14 - feed horns only; does not 
include dish; does not include power


Hyperlink 2Ghz 17dbi 120-deg Sector - model HG2417P-120 - quantity 4
Hyperlink 2Ghz 14dbi 120-deg Sector - model HG2414SP-120 - quantity 1 *new*

PacWireless - 95-deg H-pol 16dbi - model SAH24-16-ANT - quantity 4
PacWireless - 95-deg H-pol 12dbi - model SAH24-12 - quantity 1
PacWireless - 120-deg 16dbi - model SA24-120-16-WB - quantity 4
PacWireless - 90-deg 17dbi - model SA24-90-17 - quantity 4


Thanks

Martha
--
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202-546-5898

*/DC Access, LLC http://www.dcaccess.net/
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Re: [WISPA] OT Time Clocks...

[Martha Huizenga]

How would you use this if you have techs that go straight to a client from 
their home?  we currently use a mobile app called time tracker. Each employee 
logs their time. At the end of the pay period they send it to me and I review 
and enter their time into payroll.
This is better, I feel than paper, but is still some work.timothy steele 
timothy.pct...@gmail.com wrote:What we had at my last job (  I've seen them 
at staples ) they work with RFID cards  evry time you tap Your card it 
automatically goes into QB 

I don't remember the brand but they do sell them at staples
—
Sent from Mailbox for iPhone


On Mon, Mar 31, 2014 at 6:48 PM, Hass, Douglas A. d...@franczek.com wrote:

Bob, 



Particularly if you do not have a supervisor who can sign off on time sheets 
each week, having a timeclock that can report to a central location is an 
absolute must. You still should have a supervisor reviewing the times each week 
and, ideally, having the employees sign off that they agree that the timesheet 
is correct. I am happy to talk to you about these issues off-list. Shoot me an 
email or give me a call. 



House for a timeclock, have you considered using something that would also be 
QuickBooks integrated? Here's one option among many: 



http://m.costco.com/Icon-Time-Systems-SB-100-PRO-Employee-Time-Clock.product.11264785.html
 

http://m.costco.com/Icon-Time-Systems-SB-100-PRO-Employee-Time-Clock.product.11264785.html
 



Doug 



-- Original message -- 
From: Bob Moldashel 
Date: 3/31/2014 5:39 PM 
To: WISPA General List; 
Subject:[WISPA] OT Time Clocks... 

OK This is a little off topic as far as wireless goes but 

I am looking for a time clock to keep track of employee time. Presently 
we are on the honor system (and I don't have a problem with that...just 
too much manual labor for the bookkeeper) and they mark down their own 
time on a sheet. At the end of the pay period someone has to retrieve 
their time sheets, fax them to the office, and then add up the time, 
enter into Quickbooks and then print payroll. The crews turn out at a 
remote site that is not part of the main office. 

Its time to work smarter not harder. 

I am looking for a time clock that can be connected to the Internet at 
the warehouse and all time info will be accessible remotely. 

Anyone have any suggestions? 

Tnx 

-B- 

Douglas A. Hass 
Associate 
312.786.6502 
d...@franczek.com 

Franczek Radelet P.C. 
Celebrating 20 Years | 1994-2014http://www.franczek.com/20thAnniversary/ 

300 South Wacker Drive 
Suite 3400 
Chicago, IL 60606 
312.986.0300 - Main 
312.986.9192 - Fax 
www.franczek.comhttp://www.franczek.com/ 

Franczek Radelet is committed to sustainability - please consider the 
environment before printing this email 
 
Circular 230 Disclosure: Under requirements imposed by the Internal Revenue 
Service, we inform you that, unless specifically stated otherwise, any federal 
tax advice contained in this communication (including any attachments) is not 
intended or written to be used, and cannot be used, for the purposes of (i) 
avoiding penalties under the Internal Revenue Code or (ii) promoting, marketing 
or recommending to another party any transaction or tax-related matter herein. 
 
For more information about Franczek Radelet P.C., please visit franczek.com. 
The information contained in this e-mail message or any attachment may be 
confidential and/or privileged, and is intended only for the use of the named 
recipient. If you are not the named recipient of this message, you are hereby 
notified that any dissemination, distribution, or copying of this message or 
any attachment thereto, is strictly prohibited. If you have received this 
message in error, please contact the sender and delete all copies. 
 
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Re: [WISPA] OT Time Clocks...

[Martha Huizenga]

Bob you might be a candidate for a mobile app. TimeTracker or Hours 
Tracker works well.



On 3/31/2014 8:20 PM, Bob Moldashel wrote:

If they go straight to the customer then that's an issue.

My issue is guys forget to fax the time sheets at the end of the day 
or they put them in the fax machine upside down.  So the bookkeeper 
either gets no sheets or blank white sheets of paper. This then 
requires someone to go to the warehouse to retrieve the sheets and a 
firedrill in the AM to do payroll and get the checks out to the warehouse.


-B-




On 3/31/2014 8:05 PM, Martha Huizenga wrote:
How would you use this if you have techs that go straight to a client 
from their home?  we currently use a mobile app called time tracker. 
Each employee logs their time. At the end of the pay period they send 
it to me and I review and enter their time into payroll.

This is better, I feel than paper, but is still some work.

timothy steele timothy.pct...@gmail.com wrote:
What we had at my last job (  I've seen them at staples ) they work 
with RFID cards  evry time you tap Your card it automatically goes 
into QB


I don't remember the brand but they do sell them at staples
---
Sent from Mailbox https://www.dropbox.com/mailbox for iPhone


On Mon, Mar 31, 2014 at 6:48 PM, Hass, Douglas A. d...@franczek.com 
mailto:d...@franczek.com wrote:


Bob,



Particularly if you do not have a supervisor who can sign off on
time sheets each week, having a timeclock that can report to a
central location is an absolute must. You still should have a
supervisor reviewing the times each week and, ideally, having the
employees sign off that they agree that the timesheet is correct.
I am happy to talk to you about these issues off-list. Shoot me
an email or give me a call.



House for a timeclock, have you considered using something that
would also be QuickBooks integrated? Here's one option among many:




http://m.costco.com/Icon-Time-Systems-SB-100-PRO-Employee-Time-Clock.product.11264785.html



http://m.costco.com/Icon-Time-Systems-SB-100-PRO-Employee-Time-Clock.product.11264785.html




Doug



-- Original message --
From: Bob Moldashel
Date: 3/31/2014 5:39 PM
To: WISPA General List;
Subject:[WISPA] OT Time Clocks...

OK This is a little off topic as far as wireless goes but

I am looking for a time clock to keep track of employee time.
Presently
we are on the honor system (and I don't have a problem with
that...just
too much manual labor for the bookkeeper) and they mark down
their own
time on a sheet. At the end of the pay period someone has to
retrieve
their time sheets, fax them to the office, and then add up the time,
enter into Quickbooks and then print payroll. The crews turn out
at a
remote site that is not part of the main office.

Its time to work smarter not harder.

I am looking for a time clock that can be connected to the
Internet at
the warehouse and all time info will be accessible remotely.

Anyone have any suggestions?

Tnx

-B-

Douglas A. Hass
Associate
312.786.6502
d...@franczek.com

Franczek Radelet P.C.
Celebrating 20 Years |
1994-2014http://www.franczek.com/20thAnniversary/

300 South Wacker Drive
Suite 3400
Chicago, IL 60606
312.986.0300 - Main
312.986.9192 - Fax
www.franczek.comhttp://www.franczek.com/

Franczek Radelet is committed to sustainability - please consider
the environment before printing this email

Circular 230 Disclosure: Under requirements imposed by the
Internal Revenue Service, we inform you that, unless specifically
stated otherwise, any federal tax advice contained in this
communication (including any attachments) is not intended or
written to be used, and cannot be used, for the purposes of (i)
avoiding penalties under the Internal Revenue Code or (ii)
promoting, marketing or recommending to another party any
transaction or tax-related matter herein.

For more information about Franczek Radelet P.C., please visit
franczek.com. The information contained in this e-mail message or
any attachment may be confidential and/or privileged, and is
intended only for the use of the named recipient. If you are not
the named recipient of this message, you are hereby notified that
any dissemination, distribution, or copying of this message or
any attachment thereto, is strictly prohibited. If you have
received this message in error, please contact the sender and
delete all copies.

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Re: [WISPA] Can rebrand UWN video with your logo only?

[Martha Huizenga]

Nice! Not sure if it's legal, but it looks good.

signature

Martha Huizenga
202-546-5898

*/DC Access, LLC http://www.dcaccess.net/
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On 1/29/2014 1:17 PM, Gino Villarini wrote:


Like this?

http://www.youtube.com/watch?v=cWNRFjVSaCwfeature=youtu.be

Gino A. Villarini

g...@aeronetpr.com mailto:g...@aeronetpr.com

Aeronet Wireless Broadband Corp.

787.273.4143



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Re: [WISPA] was remote employees..now weekend coverage

[Martha Huizenga]

James,

Love to hear more about how you are doing this: ...weekend support 
through a rotating schedule of all employees who want to participate in 
it (on-call is paid separate from work pay)


Thanks

Martha

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On 1/23/2014 9:56 AM, James Howard wrote:


We have a somewhat similar situation.  One of our CSRs moved to Texas 
(actually moved back since was originally from Texas) last year.  We 
cover our after-hours and weekend support through a rotating schedule 
of all employees who want to participate in it (on-call is paid 
separate from work pay).  We didn't keep her as an employee when she 
moved but wrote a contract with her to continue to cover the 
after-hour shifts that she was covering before she moved. We pay her a 
set rate per shift whether she gets any calls or not (just like we do 
with our employees who cover any of the after-hour shifts).  We give 
her VPN access to our systems but she has to provide her own equipment 
to connect and her own phone line to call customers.   Just make sure 
that if you make them a contractor that they actually fit under that 
definition and it doesn't come back to bite you later on.  Either way 
(employee vs contractor) you still have no guarantee that the person 
isn't going to sit and play games all day do you?  Do you have that 
guarantee when he was sitting at your office?  If I was having a 
person answer live calls (we just have her do call backs for 
after-hours support) I would provide a VoIP phone connected to our 
asterisk PBX though.


James Howard

LiteWire Internet Services, Inc.

*From:*wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] 
*On Behalf Of *heith petersen

*Sent:* Wednesday, January 22, 2014 7:27 PM
*To:* WISPA General List
*Subject:* [WISPA] remote employees

I have a tech who does real light field work, who mostly works at a 
desk in my office. He usually handles the customer BS, like phone tech 
support above what we let our held desk handle, as well as radio 
configuration and updates and support to my field techs. Due to recent 
personal issues he is moving 4 hours away. We figure, since he doesn't 
have a job yet and can get good high speed service, we might try to do 
a gig with us remotely. I would tunnel him into the net, access to 
billing, and a VoIP phone to our system, basically use him just like I 
do now, just no physical presence.


Anyone else doing this or have past experience with this? If so, was 
it positive or total nightmare? We are trying to figure out how to 
base compensation. Right now he is hourly, I can see time tracking 
could be a pain. In reality he could just sit there and play solitaire 
all day if I don't have any calls for him or any network upgrades.


Anyways I appreciate your thoughts. I lean on him pretty hard to take 
care of BS that I shouldn't have to deal with. Without him I see some 
pretty long days ahead. And I cant afford to keep a field tech in the 
office, though I have a guy that would rather sit on ass and talk to 
customers as opposed to doing field work.


thanks

heith



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Re: [WISPA] Liability Insurance

[Martha Huizenga]

Talk with Jonathan McLean. He's our resident Insurance expert and WISPA 
member.


Jonathan McLean jmcl...@riskstrategies.net



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On 11/11/2013 2:55 PM, Roger Howard wrote:
When a wireless ISP shops for general liability insurance, do you just 
tell the insurance agent that you are an ISP? Or should you tell them 
you climb towers and climb on people's roofs?


I just want to make sure that in the event of a claim that we are 
covered. If I tell them I'm an ISP and then there is a tower incident, 
would they say sorry that's not covered since you didn't tell us you 
climb towers?


Thanks,
Roger


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Re: [WISPA] tablet customer sign off thing

[Martha Huizenga]

Love to hear about this as well. We are currently using paper. We send 
the document to the customer over email and then the tech has a 
signature page that they sign. Our lawyer, says they should sign it and 
we should retain it.


Martha
signature

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On 10/22/2013 2:11 PM, heith petersen wrote:
I forgot to ask in Vegas last week. We have a new customer policy 
being built. We will be enforcing it on new customers. It will be on 
our website. I do, however, want customers to sign not just review 
something but I don't want to have paper. I see there are some doc or 
proposal aps for Ipad and other tablets. I was curious what, if any, 
others were using, and what kind of experience people were having. My 
concerns would be that we would need to store these to a different 
system, which is not a real big deal. Anyways, anything to get away 
from using paper. I assume that the same could be used for signing off 
on installs, service calls, site checks and other purposes.

thanks
heith


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Re: [WISPA] East coast storm

[Martha Huizenga]

Thinks seem good in DC. Just some wind and rain. Network looks good so 
far as well. No flooding, but we don't live near the river. We haven't 
been out to see if there are any down trees etc.


signature

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On 10/30/2012 2:03 AM, Sean Heskett wrote:

Hope everyone is ok out east!  Looks like a wicked bad storm.

Lets us know if there is something we can do to help.

-Sean


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Re: [WISPA] [WISPA Members] Form 477 Reports Due September 1st

[Martha Huizenga]

I report what they are buying.




Martha Huizenga
DC Access, LLC
Ph: 202-546-5898
Fax: 202-546-6020

Sent from my Samsung Galaxy TabMatt Hoppes mhop...@indigowireless.com 
wrote:So I'm curious here

The FCC Form 477 asks for: Download information transfer rate to the 
end user (8 categories): 

Is this actually what the customer is buying, or what they are getting? 
  I've always reported what they are buying, but we generally provide 
faster service to our customer than what they purchased, and as I was 
reading it this time around I wondered if I'm filling this out incorrectly?


Matt Hoppes
Director of Information Technology
Indigo Wireless
+1 (570) 723-7312

On 8/21/12 3:42 PM, Rick Harnish wrote:
 The deadline for filing your Form 477 reports is rapidly approaching.
 Below are several links to assist you.


   /*Form 477*/Resources for Filers -/*FCC*/
   http://www.fcc.gov/form477/

 www.*fcc*.gov/*form477*/Share

 Jul 5, 2012 –/*Form 477*/Resources for Filers.*...*Activities /
 Broadband Data and Reporting Resources (/*FCC Form 477*/) /*Form
 477*/*...*/*Form 477*/System/*Guide*/*...*


   FCC Form 477 http://transition.fcc.gov/form477/inst.htm

 FCC Form 477 collects information about broadband connections*...*

 


   FCC Form 477 - Local ...
   https://specialreports.fcc.gov/wcb/Form477/%20

 Announcing a new FCC.gov. Tell us what you think and help*...*


   Instructions http://www.fcc.gov/Forms/Form477/477inst.pdf

 1. FCC Form 477. Approved by OMB. Filing due 9/1/2012*...*

 


   Technical FAQs http://transition.fcc.gov/form477/techfaqs.html

 FCC Form 477 Technical Frequently Asked Questions*...*


   Form 477 System Guide
   http://www.fcc.gov/Forms/Form477/477systemguide.pdf

 Form 477 System Guide. 2/17/2010 iii. 3.18 Printing, Checking*...*

 


   Form 477 Tutorial http://www.fcc.gov/Forms/Form477/477tutorial.pdf

 Completing and Filing FCC Form 477. Overview. • This*...*

 More results from fcc.gov »
 https://www.google.com/search?hl=enrlz=1C1TSNF_enUS465US465q=+site:fcc.gov+fcc+form+477+instructionssa=Xei=m-MzUJ8jwuvKAZudgZAIved=0CEMQrAM

 Chuck Hogg also has a quick resource to help: http://477.shelbybb.com/

 Several of the Billing Software companies also have 477 reporting
 functionality.  I’m not sure which ones, I’ll let other members contribute.

 */Where there is a Wisp, there is a way!
 http://www.wispa.org/where-there-is-a-wisp-there-is-a-way__/*

 Respectfully,**

 **

 *Rick Harnish*

 Executive Director

 WISPA

 260-307-4000 cell

 866-317-2851 Option 2 WISPA Office

 Skype: rick.harnish.

 rharn...@wispa.org

 adm...@wispa.org (Trina and Rick)



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Re: [WISPA] Datamatic Mosaic 900Mhz smart water meter

[Martha Huizenga]

Sean,

Good luck. I think any of the smart meters running on 900mhz will 
interfere with your network if you are running 900mhz. We had only a 
couple of handfuls of customers on 900mhz when our electric company 
installed their smart meters. They run all the time and blast their 
signal. We just couldn't compete. Eventhough we contacted them , we have 
to move our 900mhz customers back to 2.4 or uninstall them if the 2.4 
signal wasn't good enough.


Don't take their word for it. Ask to test with them, so you don't 
interfere with each other.


Martha
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On 8/9/2012 5:05 PM, Sean Heskett wrote:

Hi Gang,

Does anyone have any experience with the Datamatic Mosaic 900Mhz smart
water meter in their coverage area?

Our city is planning on installing such a system and the company
(Datamatic) is claiming they have never interfered with a WISP and
they have never received interference from a WISP.

If you have any experience I would greatly appreciate your input.

Thanks,

Sean Heskett
ZIRKEL Wireless
High-speed Internet

www.zirkelwireless.com
970-871-8500 x100
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Re: [WISPA] EFT Billing

[Martha Huizenga]

We use a new thing that Quickbooks has called Intuit Payment Network. 
But if I didn't use Quickbooks, I would hope to use one of the other 
type of services. My customers have embraced being able to log on and 
pay on their own. Also, it eliminates the need to call for credit card 
number updates.


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On 5/15/2012 10:18 AM, ch...@mycountrylink.com wrote:
How do you do your EFT (transfers directly from the subscriber's 
account) billing?  Is everyone using authorize.net 
http://authorize.net or IPPAY?  Or do most WISPs take Credit Card 
and Debit Cards only?


Chris Schipper
Service Manager
CountryLink LLC


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[WISPA] Wireless Interference in the house

[Martha Huizenga]

Anyone encountering wireless interference inside the house? We have 
several clients who have had this problem (they've been customers for 
years) and now they are experiencing problems with interference. For a 
couple it's been a wireless doorbell. Anyone seen anything else that has 
caused a problem?


What about the new Verizon Wireless home phone service that you get a 
box for and run off the mobile 4G network?


Thanks

Martha
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[WISPA] Antennas for free, you pay shipping

[Martha Huizenga]

Hi all,

We have some stuff that we found when organizing our office. We can't 
use it and if no one else wants it we'll e-cycle it next week. Contact 
me off list at mar...@dcaccess.net


Three (and a 1/2)  2.4Ghz Grid antennas, estimated 24dbi
Five indoor directional antennas, 7dbi
Two indoor directional antennas, 6dbi

Thanks

Martha

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[WISPA] Tranzeo Antennas

[Martha Huizenga]

Hi all,

We have some Tranzeo antennas that we are putting out of commission. if 
anyone is interested, please hit me off list. We'll take best offer for 
pricing.


Here's the list:
11 - TR-CPQ-19F
10 - TR-CPQ 15F
1 - TR-CPQ NF

Thanks

Martha
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Re: [WISPA] Website owner

[Martha Huizenga]

Agree with others on the domain stuff. If you can get access to the 
domain, but can't get access to the content - we've used HTTrack to 
download a client's site and then put it up on our servers as their 
host. If it's a CMS this won't work, but it works for HTML sites.


Martha

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On 11/2/2011 3:27 PM, Steve Barnes wrote:

I know this is not a WISP issue per se. In our local area there was a network 
admin for a large company who on the side setup about a hundred websites for 
local small business and individuals.  Last month he took his wife's life and 
then killed himself.   No other family left and no one to handle his affairs.  
His Clients are coming to me and asking how do I get control of my website.  
They had no agreements and no proof of ownership other than the dead mans 
handshake.

What steps can be taken to recover these sites?
What is the best way to research and find where they are hosted, not just the 
registrar?


Steve Barnes
General Manager
PCS-WIN / RC-WiFi




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[WISPA] Ubiquiti antennas for sale

[Martha Huizenga]

Title: signature

  
  
Hi All,

We have four NanoBridge M9's that we can't use and can't return. Here's

  a link to the details.

All out of the box, but new. Two were used for indoor trials. All
accessories included.

Retail @ $199 each. Contact me off list if you are interested.

Thanks

  
  
  Martha
  Huizenga
  DC
Access, LLC
  202-546-5898
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[WISPA] FCC webinar on 477

[Martha Huizenga]

Title: signature

  
  
http://www.fcc.gov/events/form-477-compliance-webinar
-- 
  
  
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  Huizenga
  DC
Access, LLC
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Re: [WISPA] Staff Apparel

[Martha Huizenga]

Title: signature


  
  
Land's End Business. I just ordered 5 shirts from them for my second
order. There is an upfront Logo cost, but the quality is worth it.

  
  
  Martha
  Huizenga
  DC
Access, LLC
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On 5/18/2011 2:54 PM, Steve Barnes wrote:

  I am looking to dress up my staff a little better.  

Color Shirts with company name, logo, and employee name.  Different colors not just one for the whole week.  

I have found this to be an issue.  All the retail shops want to do a min or 12 like shirts.  Basically I have 4 staff that are everywhere from size small to 4X with me doing different names and different colors and different sizes I doubt that I have more than 2 shirts the same.

Anyone know of a company that might handle this.

Steve Barnes
General Manager
PCS-WIN/RC-WiFi



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[WISPA] Safety Harness

[Martha Huizenga]

Title: signature


  
  
Can anyone tell me where they purchase Safety Harnesses? Is there a
special kind or brand I should be looking for?

Thanks

Martha
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[WISPA] WISPA Website Survey

[Martha Huizenga]

Title: signature


  
  
Hi all,

The promotions committee is working on an RFQ to redesign the WISPA
website. We would have created a survey to help us understand which
parts of the website are useful to you and which parts need to be
changed. Please take the survey below. If you have additional
comments or questions you can reply directly to me OFFLIST at mar...@dcaccess.net.

Website survey: https://www.surveymonkey.com/s/JCGSMRK

Thanks!

Martha
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Re: [WISPA] NTIA Mapping

[Martha Huizenga]

Title: signature


  
  
Haven't seen any documents from NTIA or anyone else.

  
  
  Martha
  Huizenga
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On 2/24/2011 5:06 PM, Chuck Hogg wrote:
We received a document that says the minimum upload
  for Terrestrial Fixed Wireless is 768k. Anyone else seeing this?
  
Regards,
Chuck
  
  




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Re: [WISPA] [Board] WISP A Final Defination ...

[Martha Huizenga]

Title: signature


  
  
I think this looks great. 
Thanks for taking this on Victoria!


  
  
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  Huizenga
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On 2/4/2011 9:57 AM, Victoria Proffer wrote:

  
  
  
  
  
A WISP is a Community based, Wireless
Internet Service Provider that operates using
terrestrial-based radio technology, primarily governed by
FCC Part 15 regulations; to transport and sell fixed
wireless broadband access or related Internet Protocol
derived services to end users.


Victoria
  Proffer - President/CEO 
StLouisBroadband.com
  
ShowMeBroadband.com 
BLOG: FarmingtonMO.us
314.974.5600
* Fax 573.747.4756
Follow us on Twitter.com @stlbroadband
St. Louis WISP since 2003
SBA
Certified WOSB 

WISPA Board of Directors 2010 -
  2011
WISPA - Missouri State
  Coordinator


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Re: [WISPA] idea to slow the pain of netflix

[Martha Huizenga]

Title: signature


  
  
Blockbuster doesn't do streaming for free, if at all. We just
switched from Blockbuster to Netflix for this reason. 

  
  
  Martha
  Huizenga
  DC
Access, LLC
  202-546-5898
Friendly,
Local,
  Affordable, Internet!
  Connecting the
  Capitol Hill Community
  Join us on 
  or follow us on 



On 1/18/2011 11:01 AM, support wrote:

  has anyone ever tried to partner with blockbuster

say something like

if you have a 1Mps service for $39.95

but then partner with the local blockbuster

then have 1Mps premier service for $49.95 includes deals at block buster

$5 would go to blockbuster

a extra $5 would go to the WISP

blockbuster gets more business people watch less netflix

seems like a win win

Please give your input

Thanks



  




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[WISPA] Anyone out there from KyWimax.com?

[Martha Huizenga]

Please contact me off list. Looking for help with a client that is 
sending mail to one of your clients and getting a bounce back time out.


Thanks
--

Martha Huizenga
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Re: [WISPA] OT; securing extension ladder to SUV roof rack

[Martha Huizenga]

Same way we do it.

Martha Huizenga
DC Access, LLC http://www.dcaccess.net
202-546-5898
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/*


On 11/8/2010 3:51 PM, Matt Jenkins wrote:

We use bungee cords, preferably the kind with the carabiners on each
end. One in the front and one in the back. They have never failed. Only
people have caused failures so far.

On 11/08/2010 12:48 PM, Steven McGehee wrote:

Hi all,

Got a situation that I think a lot of you all probably deal with as
well. We have a service SUV with a roof rack that we use to transport a
28' extension ladder (14' in stored position). We use two straps to
secure the ladder and that method has served us well for years. The
problem is that it takes several minutes to do and not every one on our
staff knows the proper way to fully secure the ladder with this method.

Ultimately, I'm trying to find a quicker, easier way to secure this
ladder to the roof rack. Some type of clamping system instead of passing
straps through the rack and the ladder rungs would be great. I didn't
know if any of you had a method or product you'd recommend, but I
haven't found anything concrete yet after some Googling.

Thanks, and feel free to reply off-list as I know this is kind of OT.





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Re: [WISPA] Time to update the National WISP Map?

[Martha Huizenga]

 sounds great to me. What do we need to send you?

Martha Huizenga
DC Access, LLC http://www.dcaccess.net
202-546-5898
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/*


On 10/11/2010 10:37 AM, Brian Webster wrote:


And I wonder what everyone would think about the idea of identifying 
which WISP is serving the area this time? With all the requests Matt 
Larson sends out from the WISP Directory, they come directly from the 
national map. We don't identify who serves the area currently and thus 
the consumer questions who they should contact.


Again, thoughts and ideas or complaints? The last version I ran the 
WISP's were promised anonymity. This would be a big change and I don't 
want to violate any trust I had with those who provided information in 
the past.




Brian

*From:* Charles N Wyble [mailto:char...@knownelement.com]
*Sent:* Monday, October 11, 2010 10:13 AM
*To:* bwebs...@wirelessmapping.com; WISPA General List
*Subject:* Re: [WISPA] Time to update the National WISP Map?

Brian,

I think this is a wonderful idea. :)


On 10/11/2010 07:04 AM, Brian Webster wrote:

I have been thinking that I should do another update to the WISP 
National Map. I would really love to improve the quality of the 
coverage area this time. The thought is to have each WISP who 
participated in their respective state broadband mapping initiative 
request a copy of the shape file for their network. If everyone sent 
that information to me I could use that to create a better nationwide map.






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Re: [WISPA] Referral Programs

[Martha Huizenga]

 We give a free month of service to the referring customer. We print 
out the credit for their account and send it with a thank you card that 
says Thanks for your referral on the front and a handwritten note 
inside. I had these made up from a card vendor. It adds an extra touch 
and doesn't take much effort.


Martha

Martha Huizenga
DC Access, LLC http://www.dcaccess.net
202-546-5898
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/*


On 9/23/2010 9:59 AM, Jeremy Rodgers wrote:
We are looking into creating a solid referral program.  Does anyone 
have input on what has worked well and what hasn't?  We were thinking 
of a free month of service for the new customer and referring one.  Is 
this too much?  Any thoughts?

--
*Jeremy J. Rodgers*
Sales Manager
OnlyInternet Broadband and Wireless
O: 260.827.2234
O: 800.363.0989
F: 260.824.9624

…But as for me and my household, we will serve the LORD. Joshua 24:15





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Re: [WISPA] Email hosting

[Martha Huizenga]

 We use Horde for our webmail client. It's fairly user friendly and 
easy to use.


Martha Huizenga
DC Access, LLC http://www.dcaccess.net
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community
Join us on Facebook 
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/*


On 9/21/2010 12:44 PM, Justin Mann wrote:

What user email client are you using? Are your users happy with it? We
are considering hosting email ourselves, as we used to, but we need an
email client that is a little more full-featured and less clunky than
the older web clients we were used to.



On 09/21/2010 09:41 AM, Faisal Imtiaz wrote:

We run ours on in-house, on a cluster of on Centos Servers
But if I had to out-source, I would consider Tucows email service before
Google.

Tucows service tend to be more suited for ISP/NSP's and they don't
market to yours and our customers.

Regards.

Faisal Imtiaz
Snappy Internet   Telecom


On 9/21/2010 12:23 PM, Justin Mann wrote:


Hello,

We are currently using Everyone.net 3rd-party email hosting provider for
about 60 domains and 1000 email accounts. We are very displeased with
their service and have decided to make a change.  Last time it was a bit
of a shot in the dark, this time we would like to make a choice we can
stick with for a long time.

What 3rd-party providers have been successful for you, in the 1000+ user
range? Responsive support is our number one demand, followed by service
reliability.  Does anyone have experience with Google mail services for
business? It is one among several we are considering.





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Re: [WISPA] Email hosting

[Martha Huizenga]

 I think Horde has definitely gotten better. I'll check out the others.

martha

Martha Huizenga
DC Access, LLC http://www.dcaccess.net
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
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Join us on Facebook 
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/*


On 9/21/2010 12:57 PM, Josh Luthman wrote:

I used to use Horde and my users and I tend to agree..the Interface is
hard to use.

Roundcube is prettier and seemed to work for the short while we had it
and Squirrel Mail was my users' favorite.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373



On Tue, Sep 21, 2010 at 12:55 PM, Martha Huizengamar...@dcaccess.net  wrote:

We use Horde for our webmail client. It's fairly user friendly and easy to
use.

Martha Huizenga
DC Access, LLC
202-546-5898
Friendly, Local, Affordable, Internet!
Connecting the Capitol Hill Community
Join us on Facebook or follow us on Twitter

On 9/21/2010 12:44 PM, Justin Mann wrote:

What user email client are you using? Are your users happy with it? We
are considering hosting email ourselves, as we used to, but we need an
email client that is a little more full-featured and less clunky than
the older web clients we were used to.



On 09/21/2010 09:41 AM, Faisal Imtiaz wrote:

We run ours on in-house, on a cluster of on Centos Servers
But if I had to out-source, I would consider Tucows email service before
Google.

Tucows service tend to be more suited for ISP/NSP's and they don't
market to yours and our customers.

Regards.

Faisal Imtiaz
Snappy Internet   Telecom


On 9/21/2010 12:23 PM, Justin Mann wrote:


Hello,

We are currently using Everyone.net 3rd-party email hosting provider for
about 60 domains and 1000 email accounts. We are very displeased with
their service and have decided to make a change.  Last time it was a bit
of a shot in the dark, this time we would like to make a choice we can
stick with for a long time.

What 3rd-party providers have been successful for you, in the 1000+ user
range? Responsive support is our number one demand, followed by service
reliability.  Does anyone have experience with Google mail services for
business? It is one among several we are considering.





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Re: [WISPA] Charge to move equipment

[Martha Huizenga]

 Us too. If it's our fault we don't charge. If they move to a new 
house, we actually either charge half of the install rate or free move 
for keeping the service.


If they need to move it within the same house due to their liking, we 
charge an hourly rate.


Martha Huizenga
DC Access, LLC http://www.dcaccess.net
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community
Join us on Facebook 
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/*


On 9/20/2010 5:07 PM, Josh Luthman wrote:

Same here.

If they want it moved because it was on their barn and want it
elsewhere, that's a charge.

If it's simple tree growth, no charge.  If our mounting falls off
because of the wrong screw, no charge.

Basically if it is our fault or poor foresight no charge but if they
want something special we charge.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373



On Mon, Sep 20, 2010 at 4:57 PM, Marco Coelhocoelh...@gmail.com  wrote:

If it's tree growth, no.   That means we messed up during install.

If the customers moves to a new house, we recharge the installation fee.

Marco

On Mon, Sep 20, 2010 at 3:52 PM, ~NGL~n...@ngl.net  wrote:

Do you charge when you have to relocate and rewire the equipment at a
clients location, because the trees have grown to a point where the signal
is very weak? If so at what rate?
NGL

--
From: Chris Gotsteinch...@uplogon.com
Sent: Monday, September 20, 2010 1:19 PM
To:wireless@wispa.org
Subject: Re: [WISPA] Convert Single Pol to Dual Pol


Thanks guys!

   
Chris Gotstein, Network Engineer, U.P. Logon/Computer Connection U.P.
http://uplogon.com | +1 906 774 4847 | ch...@uplogon.com

On 9/20/2010 3:14 PM, Philip Dorr wrote:

DA5W-29-DP-FEED

On Mon, Sep 20, 2010 at 3:05 PM, Chris Gotsteinch...@uplogon.com
wrote:

I'm having a heck of a time finding the dual pol feed horns.  Anyone
have a part number for them?

   
Chris Gotstein, Network Engineer, U.P. Logon/Computer Connection U.P.
http://uplogon.com | +1 906 774 4847 | ch...@uplogon.com

On 9/17/2010 5:42 PM, David E. Smith wrote:


On Fri, Sep 17, 2010 at 14:36, Chris Gotsteinch...@uplogon.com
mailto:ch...@uplogon.com  wrote:

 We have some older Pac Wireless 2' 5.8Mhz 29db parabolic dishes
serving
 as a PtP link.  We are going to be upgrading the radios connected
to
 these dishes, and the new radios support dual polarity.  Does
anyone
 know if you can just swap out the feed horn on the dishes from
single
 pol to dual pol?  Would sure be easier than hauling up a whole new
dish
 setup.  If this would work, anyone got sources that i can buy just
a
 feed horn?  Thanks.


I forget where we bought the feedhorns from, but this can be done.

We actually just replaced two of them, doing exactly what you describe.
There was a catch, though. The feedhorn has two N connectors, a few
inches and ninety degrees apart. One of the two dishes had a smaller
hole in the center, and my climber had to take up snips and a rasp, and
basically put a small notch in the center of the dish, to get the new
feedhorn to fit. The other dish was older, or newer, or something, and
already had a suitable small notch in the center.

David Smith
MVN.net






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[WISPA] Vonage

[Martha Huizenga]

 hi all,

We have a client that has Vonage and is having problems. When his office 
was somewhere else we gave him a separate router for the vonage box and 
one for Internet. At his new office, in his home carriage house the set 
up is as follows:


Antenna on the roof comes into the house to a router. Then that router 
is connected to another repeater in the carriage house that is connected 
to the Vonage box.


I am thinking this is too many hops for Vonage? But hoping someone else 
has a better understanding of this.


Thanks

Martha
--

Martha Huizenga
DC Access, LLC http://www.dcaccess.net
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community
Join us on Facebook 
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/*




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Re: [WISPA] Vonage

[Martha Huizenga]

 Voice quality. It breaks up. I will have to ask if they can hear me 
alright. I had trouble with understanding them.


Update: they have two vonage boxes (two phone lines). Neither are off 
the main router. all the routers (three) are hard wired together.


Martha

Martha Huizenga
DC Access, LLC http://www.dcaccess.net
202-546-5898
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/*


On 8/19/2010 11:24 AM, Jeremie Chism wrote:
What problems are they having. Is it voice quality, incoming voice, 
outgoing voice, no dial tone.


Sent from my iPhone

On Aug 19, 2010, at 10:13 AM, Martha Huizenga mar...@dcaccess.net 
mailto:mar...@dcaccess.net wrote:



hi all,

We have a client that has Vonage and is having problems. When his 
office was somewhere else we gave him a separate router for the 
vonage box and one for Internet. At his new office, in his home 
carriage house the set up is as follows:


Antenna on the roof comes into the house to a router. Then that 
router is connected to another repeater in the carriage house that is 
connected to the Vonage box.


I am thinking this is too many hops for Vonage? But hoping someone 
else has a better understanding of this.


Thanks

Martha
--

Martha Huizenga
DC Access, LLC http://www.dcaccess.net
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community
Join us on Facebook 
http://www.facebook.com/home.php?#/pages/Washington-DC/DC-Access-LLC/64096486706?ref=tsor 
follow us on Twitter http://twitter.com/dcaccess

/*




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Re: [WISPA] Vonage

[Martha Huizenga]

 Ok, so the pingtest's he did today are:

ping 36 jitter 50 packet loss 1%
then
ping 12 jitter 2 - packet loss 2%

These were done 1 minute or so apart.

There were some other suggestions about putting the ATA in front of the 
router. Unfortunately since he has two Vonage systems this is only 
possible for one of these systems. He has two because one is home and 
the other is business, so it's not possible to get one that has 3 lines 
since he doesn't want to mix business with personal expenses. I doubt 
one box can be split into two accounts.


I haven't tried the port or protocol changes yet. Working on that next.

Thanks


Martha Huizenga
DC Access, LLC http://www.dcaccess.net
202-546-5898
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/*


On 8/19/2010 1:15 PM, Jeremie Chism wrote:
Check pingtest.net http://pingtest.net and see what the latency and 
jitter numbers. Also he was right g729 will help if you are on g711. 
If you have high ping times it will introduce a delay in the voice 
transmission. If the jitter is high it could cause problems with 
reassembly on the other end causing the call to drop out. Since you 
are connecting through a wireless router I have seen other devices 
have similar problems due to poor signal strength (ex linksys wireless 
ip phone. ). Is it possible to plug the phone up at the front router 
and see if they have the same problem. Also what does the local 
traffic look like. Some qos might help that.


Sent from my iPhone

On Aug 19, 2010, at 12:09 PM, Martha Huizenga mar...@dcaccess.net 
mailto:mar...@dcaccess.net wrote:


Voice quality. It breaks up. I will have to ask if they can hear me 
alright. I had trouble with understanding them.


Update: they have two vonage boxes (two phone lines). Neither are off 
the main router. all the routers (three) are hard wired together.


Martha

Martha Huizenga
DC Access, LLC http://www.dcaccess.net
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community
Join us on Facebook 
http://www.facebook.com/home.php?#/pages/Washington-DC/DC-Access-LLC/64096486706?ref=tsor 
follow us on Twitter http://twitter.com/dcaccess

/*


On 8/19/2010 11:24 AM, Jeremie Chism wrote:
What problems are they having. Is it voice quality, incoming voice, 
outgoing voice, no dial tone.


Sent from my iPhone

On Aug 19, 2010, at 10:13 AM, Martha Huizenga mar...@dcaccess.net 
mailto:mar...@dcaccess.net wrote:



hi all,

We have a client that has Vonage and is having problems. When his 
office was somewhere else we gave him a separate router for the 
vonage box and one for Internet. At his new office, in his home 
carriage house the set up is as follows:


Antenna on the roof comes into the house to a router. Then that 
router is connected to another repeater in the carriage house that 
is connected to the Vonage box.


I am thinking this is too many hops for Vonage? But hoping someone 
else has a better understanding of this.


Thanks

Martha
--

Martha Huizenga
DC Access, LLC http://www.dcaccess.net
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community
Join us on Facebook 
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Re: [WISPA] Vonage

[Martha Huizenga]

 Thanks everyone for responding.

We decided that we will split the connections into two Internet 
connections, so we can put the ATAs at the front of each network. Then 
there will be a repeater in the home, but it won't affect the ATA 
because that will be first in the network.


Thanks!

Martha Huizenga
DC Access, LLC http://www.dcaccess.net
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
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/*


On 8/19/2010 4:53 PM, Leon D. Zetekoff wrote:

On 08/19/2010 03:57 PM, Martha Huizenga wrote:

Ok, so the pingtest's he did today are:

ping 36 jitter 50 packet loss 1%
then
ping 12 jitter 2 - packet loss 2%

These were done 1 minute or so apart.

There were some other suggestions about putting the ATA in front of 
the router. Unfortunately since he has two Vonage systems this is 
only possible for one of these systems. He has two because one is 
home and the other is business, so it's not possible to get one that 
has 3 lines since he doesn't want to mix business with personal 
expenses. I doubt one box can be split into two accounts.


I haven't tried the port or protocol changes yet. Working on that next.
As others have said I would 86 all the extra NATs and have one router 
and disable NAT and stuff everywhere else. You can get 4 port and 
higher ATAs/gateways. Or you could roll out an Asterisk pbx (PiAF 
distro my favorite) and run everything through that. You could also 
get IP phones and there one phone you can have many line 
registrations. There are many options on the voice side. On the data 
end, eliminate all the riff-raff.


Leon





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Re: [WISPA] Tell Google not to destroy the Internet

[Martha Huizenga]

 I don't see posting a link as an insult. If you don't like Huffington, 
then delete the message.


Martha Huizenga
DC Access, LLC http://www.dcaccess.net
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
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/*


On 8/5/2010 3:01 PM, MDK wrote:

This is about business.   Don't insult us by posting Huffington as
anything but trash.

There's no detail in the story whatsoever, to judge the merits of the
conclusions of the writer, so I assume it's pure trash, like everything
else on Huffington.



++
Neofast, Inc, Making internet easy
541-969-8200  509-386-4589
++

--
From: Patrick Learyple...@apertonet.com
Sent: Thursday, August 05, 2010 10:45 AM
To: WISPA General Listwireless@wispa.org
Subject: [WISPA] Tell Google not to destroy the Internet


http://www.huffingtonpost.com/josh-silver/google-verizon-deal-the-e_b_67
1617.html

They are closing a deal with Verizon on Monday that will essentially
blackmail content providers. Want your content to get through faster?
Pay us. That is pretty much it in a nutshell. Maybe ISPs around the
world should block Google entirely unless they pay you then.

Patrick
As an individual



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Re: [WISPA] Facebook fan page

[Martha Huizenga]

It's too bad the two of you don't understand the power of social 
networking and feel the need to bash the rest of us in our marketing 
efforts.

This is why so many people leave these lists. Some of us are trying to 
help each other and the rest are just making snide comments.

So sad.

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community
Join us on Facebook 
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/*



Robert West wrote:
 I can host it along side my Amish Personal Ads Dating site.

 Another money making idea!



 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Josh Luthman
 Sent: Tuesday, September 22, 2009 1:27 AM
 To: WISPA General List
 Subject: Re: [WISPA] Facebook fan page

 I'd sign up for that.

 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 When you have eliminated the impossible, that which remains, however
 improbable, must be the truth.
 --- Sir Arthur Conan Doyle


 On Tue, Sep 22, 2009 at 1:25 AM, Robert West
 robert.w...@just-micro.comwrote:

   
 I should start an anti-social networking site where people could be my
 enemy.

 What do you think?  A money maker???



 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Martha Huizenga
 Sent: Monday, September 21, 2009 9:22 PM
 To: WISPA General List
 Cc: Motorola Canopy User Group
 Subject: Re: [WISPA] Facebook fan page

 That would be great. However, I read that it's 1000 fans to get your own
 URL. I am hoping I was wrong! I am only in the teens : (

 Martha Huizenga
 DC Access, LLC
 202-546-5898
 */Friendly, Local, Affordable, Internet!/**/
 Connecting the Capitol Hill Community
 Join us on Facebook
 

 
 http://www.facebook.com/home.php?#/pages/Washington-DC/DC-Access-LLC/640964
   
 86706?ref=tshttp://www.facebook.com/home.php?#/pages/Washington-DC/DC-Acces
 s-LLC/640964%0A86706?ref=ts
   
 or
   
 follow us on Twitter http://twitter.com/dcaccess
 /*



 Dylan Bouterse wrote:
 
 I'm thinking there should be a list on the WISPA page for it's member's
 Facebook fan pages (assuming you're in on the social marketing train)?
 Thoughts?

 Apparently if you have more than 100 fans you can get a custom URL from
 Facebook. We are just over 60 fans. Can I get some help from our WISPA
 community?

 Dylan
 PowerOne/airPowered
 http://www.facebook.com/pages/Tavares-FL/airPowered/168580151456?ref=nf




   
 
 
   
 
 
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Re: [WISPA] Facebook fan page

[Martha Huizenga]

That would be great. However, I read that it's 1000 fans to get your own 
URL. I am hoping I was wrong! I am only in the teens : (

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community
Join us on Facebook 
http://www.facebook.com/home.php?#/pages/Washington-DC/DC-Access-LLC/64096486706?ref=tsor
 
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/*



Dylan Bouterse wrote:
 I'm thinking there should be a list on the WISPA page for it's member's
 Facebook fan pages (assuming you're in on the social marketing train)?
 Thoughts?

 Apparently if you have more than 100 fans you can get a custom URL from
 Facebook. We are just over 60 fans. Can I get some help from our WISPA
 community?

 Dylan
 PowerOne/airPowered
 http://www.facebook.com/pages/Tavares-FL/airPowered/168580151456?ref=nf



 
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Re: [WISPA] FCC Says Fixed Wireless Only Delivers 1 Mbps

[Martha Huizenga]

They are also, not saying we can't deliver more than 1 Mbps, just that 
the speed is around 1 Mbps. How many WISPs provide residential service 
at speeds greater than 1 Mb?

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
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/*



Nathan Stooke wrote:
 Hello,

   Right, but the problem is most WISPs do not fill out the Form 477 so
 what data do they have to go off.  I have heard there are over 3,000 to
 4,000 WISPs in the US, but only 400ish filled it out in 2008.  That is what
 the FCC engineer said when I was speaking at the FCC.  We cannot go to the
 FCC crying we need more spectrum or more power because we provide XX
 millions of customers service, if the form they REQUIRE us to fill out says
 we only have hundreds of thousands of customers.


 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Jason Hensley
 Sent: Thursday, August 27, 2009 10:01 AM
 To: 'WISPA General List'
 Subject: Re: [WISPA] FCC Says Fixed Wireless Only Delivers 1 Mbps

 Hmm, so I guess my 10Mbps down and 8mbps up wireless links (yes, to
 customers) don't count  

 My guess, though, is that they're pulling this data from the 477 and making
 assumptions based on that.  Most of our customers are 1.5Mbps or less
 customers so looking at the raw 477 data then yes, it would appear that we
 may not be doing much more than the 1.5meg.  

 Interesting...


 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Lists
 Sent: Thursday, August 27, 2009 7:54 AM
 To: 'WISPA General List'
 Subject: [WISPA] FCC Says Fixed Wireless Only Delivers 1 Mbps

 This really ticks me off:

  

 Wireless broadband Internet access services offered over fixed networks
 allow consumers to access the Internet from a fixed point while stationary

  and often require a direct line-of-sight between the wireless transmitter
 and receiver. These services have been offered using both licensed spectrum 

 and unlicensed devices. For example, thousands of small Wireless Internet
 Services Providers (WISPs) provide such wireless broadband at speeds of 

 around one Mbps using unlicensed devices, often in rural areas not served by
 cable or wireline broadband networks. 

 http://www.broadband.gov/broadband_types.html 

  

 I talked to them at the NTIA workshop in Memphis about this, but they are
 still defaming our industry.

 I have emailed them at the broadband.gov site and think it is a good idea
 that they hear from more of us.

  

 Thanks!

 Victoria Proffer  - President/CEO 

 StLouisBroadband.com http://stlbroadband.com/   

  http://showmebroadband.com/ ShowMeBroadband.com 

 Rural Missouri Wireless Project.

 314.974.5600 * Fax 573.747.4756

 Follow us on Twitter.com @stlbroadband

 SBA Certified WOSB

 STLBBLogo

  

  

  

  




 
 
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[WISPA] Way to get Census Tract info for address in batch

[Martha Huizenga]

Hi,
 
I thought there was a way to get Census Tract info in batch, but the web 
site I thought I used last time gives me Lat and Long. Can anyone 
suggest a free site?

Thanks!

Martha
-- 

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community
Join us on Facebook 
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Re: [WISPA] Way to get Census Tract info for address in batch

[Martha Huizenga]

You can do a look up using http://www.batchgeocode.com/ which is free. I 
thought last year this gave me census tracts, but I must be wrong 
because this year, it only gives me lat and long. I wonder if these can 
then be translated into census tracts?

Martha Huizenga
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Matt Larsen - Lists wrote:
 Had something to do with downloading the shape files from the census 
 site, then using a positioning gadget in Postgres, or something like 
 that, to determine which tract the point was in.

 Matt Larsen
 vistabeam.com

 Jon Auer wrote:
   
 Do you know what he is using to do the census tract lookup?

 On Mon, Aug 24, 2009 at 2:03 PM, Matt Larsen - Listsli...@manageisp.com 
 wrote:
   
 
 Martha Huizenga wrote:
 
   
 Hi,

 I thought there was a way to get Census Tract info in batch, but the web
 site I thought I used last time gives me Lat and Long. Can anyone
 suggest a free site?

 Thanks!

 Martha

   
 
 I don't know of any free sites that will do a batch of addresses, some
 out there will do a few at a time.

 My lead tech wrote a program that takes a batch of customer/GPS
 coordinates and returns the census tract information for each.   We will
 actually get our 477 filed this time.

 Matt Larsen
 vistabeam.com



 
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Re: [WISPA] Apartment Buildings

[Martha Huizenga]

We are using Radius Manager 3 
(http://www.radius-manager.com/?gclid=CNqwrZL8spwCFSMeDQodd2XJnQ). It's 
not the best, but it is the best we found for the price.

Martha

Martha Huizenga
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202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
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/*



Jeff Yette wrote:
 Hi All -

 I've looked through several of the archives and wasn't finding an
 answer quickly, but I will apologize if this has been discussed
 before.

 Quick history, we are a facilities-based CLEC and provide phone and
 broadband internet over a dedicated fiber-optic network.  Through out
 our service area (three small business communities) are many apartment
 buildings.  It is easy for us to provide phone service to those units,
 but Internet is another story as the buildings are not wired for
 Internet.  The cost of pulling wire is too expensive and too time
 consuming.

 We are looking for a way to place centrally located access
 points/wireless routers in these apartments to connect the tenants.
 Easy enough if we wanted a wide-open connection - but the tough part
 comes in trying to manager user accounts.  We need away that would
 present a log-in page, and then upon entering valid credentials
 authenticated back against something like a radius service, they would
 gain access to the internet.

 To clarify, we are not looking for a hosted application, but more of a
 home-grown solution.  We have all of the components for billing, which
 will automatically create a radius account and e-mail, we have online
 billing and web-mail - the only part is the is missing is the web
 authentication piece.

 Thanks for listening
 Jeff Yette
 Sales Engineer
 Slic Network Solutions
 (www.slic.com)


 
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Re: [WISPA] Anyone needing a good network admin / installer / wear any number of hats kind of guy :-)

[Martha Huizenga]

And how much does he cost?

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community/*



Randy Cosby wrote:
 Where is he now?

 Jason Hensley wrote:
   
 I have someone looking for a change that would make a great employee for
 someone.  I don't have an opening right now and I don't think he wants to
 stay in this area anyway.  Very flexible on relocation.  If you're needing
 someone, please let me know and I'll put you in touch with him.  Offlist
 please.  

 Thanks!





 
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[WISPA] Service in Banco VA?

[Martha Huizenga]

Hi,

Anyone service Banco VA? We have friends that have a cottage there. They 
can't get broadband, from what they  have found - too many trees. My 
guess is that they haven't tried a WISP yet.

Hit me off list.

Martha
-- 

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

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[WISPA] HotSpot users and FCC Reporting

[Martha Huizenga]

Hi,

I have asked this question before, but I have some new MTU buildings 
that I am setting up more as a hotspot. So people don't have to sign up 
with me and get installed, they just get on if they want to either daily 
or monthly. I have a lot of people who haven't given addresses or have 
given addresses in other states. Probably their billing address.

So do I make up the jurisdiction they are in? This is not so hard now as 
I don't have that many. But later on (hopefully) it will be harder.

Perhaps we should entice the FCC to think about this more carefully when 
they want us to report to them?

Thanks

Martha
-- 

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

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[WISPA] NTIA drops 'buy American' requirements for broadband stimulus funds

[Martha Huizenga]

From Fierce Broadband Wireless newsletter.


1. NTIA drops 'buy American' requirements for broadband stimulus funds 
http://lists.fiercemarkets.com/c.html?rtr=ons=69l,17i30,8mf,hv2k,fgtc,c2vj,8xz2


By Lynnette Luna 
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Comment 
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The federal government won't require the buy American stipulations it 
had originally planned to require of companies obtaining stimulus money 
to build broadband networks.

In a notice published Friday, the National Telecommunications and 
Information Administration (NTIA), which is distributing $5 billion of 
the $7.2 billion earmarked for broadband deployments in unserved and 
underserved areas, said the Secretary of Commerce granted a limited 
waiver of the buy American stipulation in the American Recovery and 
Reinvestment Act to broadband equipment used in broadband networks 
deployed using stimulus money.

The waiver includes switching, access, transport, routing, customer 
premise and billing equipment as well as end user devices. The waiver 
doesn't include optic cables, coaxial cables, cell towers and other 
facilities that are in abundance in the United States. For other 
equipment not on the list, companies can request waivers case by case.

Earlier this month, Cisco Systems and Alcatel-Lucent said they wanted 
the buy American provisions eliminated, arguing that the requirement 
for U.S.-made equipment would be grossly inefficient and a radical 
departure from normal practices. The two industry heavyweights also 
said such rules would slow down projects because telecom networks 
typically are made up of equipment from companies worldwide. Congress 
said funds provided under the law passed in February generally can't be 
used for iron, steel and factory goods not produced in the U.S.

For more:
see Telephony 
http://lists.fiercemarkets.com/c.html?rtr=ons=69l,17i30,8mf,ffcz,gqed,c2vj,8xz2#comment-11868584

Related articles:
Cisco, Alcatel-Lucent say 'buy American' not feasible for stimulus 
requirements 
http://lists.fiercemarkets.com/c.html?rtr=ons=69l,17i30,8mf,at4u,w6j,c2vj,8xz2
Zhone: Buy American for broadband stimulus 
http://lists.fiercemarkets.com/c.html?rtr=ons=69l,17i30,8mf,isox,hy3k,c2vj,8xz2

Read more about: Secretary Of Commerce 
http://lists.fiercemarkets.com/c.html?rtr=ons=69l,17i30,8mf,i2z,5w86,c2vj,8xz2,
 
Ntia 
http://lists.fiercemarkets.com/c.html?rtr=ons=69l,17i30,8mf,21oc,fct5,c2vj,8xz2,
 
Cisco Systems 
http://lists.fiercemarkets.com/c.html?rtr=ons=69l,17i30,8mf,kp87,33t1,c2vj,8xz2,
 
buy American 
http://lists.fiercemarkets.com/c.html?rtr=ons=69l,17i30,8mf,lusx,ck4v,c2vj,8xz2

-- 

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*




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Re: [WISPA] Magic Jack

[Martha Huizenga]

Check out the video on their web site: 
http://www.magicjack.com/2/?mid=307001a=55959s=

Looks like the inventor still owns it? Dan Borislow is also the founder 
of YMAX Communications Corporation, a modern phone company with the 
largest competitive local exchange carrier (CLEC) network in the U.S.

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



George Rogato wrote:
 Who owns Magic Jack?



 Josh Luthman wrote:
   
 Summary:

 Google is becoming a phone company.  They just reserved a *million DIDs.

 *Google Voice has great features, idealing for ringing numbers you already
 have and its own voicemail.

 Google is taking over the technology market.  Shortly followed by the
 economy.  Then the world.
 *
 *Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 When you have eliminated the impossible, that which remains, however
 improbable, must be the truth.
 --- Sir Arthur Conan Doyle


 On Fri, Jun 19, 2009 at 10:57 AM, David E. Smith d...@mvn.net wrote:

 
 George Rogato wrote:
   
 http://www.networkworld.com/news/2009/061809-google-voice.html
 
 Between this (Google acquiring a million phone numbers), and their
 announcement a few days ago about their plans to support number
 portability, it's almost like Google wants to be a phone company too.

 Curiously, I think I might be alright with something like that.

 (Aside: Woulda been nice to put in even a brief summary of the article
 instead of making everyone click.)

 David Smith
 MVN.net



 
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Re: [WISPA] Magic Jack

[Martha Huizenga]

I don't think so.

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



George Rogato wrote:
 Are they a publicly traded company?


 Martha Huizenga wrote:
   
 Check out the video on their web site: 
 http://www.magicjack.com/2/?mid=307001a=55959s=

 Looks like the inventor still owns it? Dan Borislow is also the founder 
 of YMAX Communications Corporation, a modern phone company with the 
 largest competitive local exchange carrier (CLEC) network in the U.S.

 Martha Huizenga
 DC Access, LLC
 202-546-5898
 */Friendly, Local, Affordable, Internet!/**/
 Connecting the Capitol Hill Community

 /*



 George Rogato wrote:
 
 Who owns Magic Jack?



 Josh Luthman wrote:
   
   
 Summary:

 Google is becoming a phone company.  They just reserved a *million DIDs.

 *Google Voice has great features, idealing for ringing numbers you already
 have and its own voicemail.

 Google is taking over the technology market.  Shortly followed by the
 economy.  Then the world.
 *
 *Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 When you have eliminated the impossible, that which remains, however
 improbable, must be the truth.
 --- Sir Arthur Conan Doyle


 On Fri, Jun 19, 2009 at 10:57 AM, David E. Smith d...@mvn.net wrote:

 
 
 George Rogato wrote:
   
   
 http://www.networkworld.com/news/2009/061809-google-voice.html
 
 
 Between this (Google acquiring a million phone numbers), and their
 announcement a few days ago about their plans to support number
 portability, it's almost like Google wants to be a phone company too.

 Curiously, I think I might be alright with something like that.

 (Aside: Woulda been nice to put in even a brief summary of the article
 instead of making everyone click.)

 David Smith
 MVN.net



 
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Re: [WISPA] Electronic Signatures

[Martha Huizenga]

Exactly, we send the contract with the install and then get it back when 
the install is done. Works fine.

Jason Hensley wrote:
 Wow.  Seems like a waste of time and resources.  If I mailed contracts like
 that here I'd lose half my install opportunities because they would never
 send the contract back.  Send a contract with the installer, get them to
 sign it before they install, give one copy to customer, bring one back, done
 deal.  If nothing else, get an electronic as an initial confirmation, then
 get an actual signature at install.   



 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Scott Reed
 Sent: Saturday, June 06, 2009 6:42 AM
 To: WISPA General List
 Subject: [WISPA] Electronic Signatures

 We currently use a two-year contract for customers.  Right now we gather 
 the information, generate a contract, USMail it to the customer and wait 
 for them to USMail it back after they sign it before we schedule an 
 installation.  We would like to reduce the time from initial contact to 
 installation.  One option we are looking at is electronic signature on 
 the contract. We have done some research into doing this, but thought it 
 would be good to get some other input.
 If you do electronic signatures, how do you do it?
 If you use a third party to certify the signatures, who do you use?  
 What is good about them?  What is not so good?

   



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Re: [WISPA] Outsourced Customer Support

[Martha Huizenga]

I have talked with this guy too. When I asked about outsourced customer 
support a couple of weeks ago, he contacted me after seeing my post.

I think his company sounds very good at what they do. They are in the 
US, so not outsourcing their service, which was valuable to me. 
Unfortunately the price wasn't in my bracket - probably no one's is 
right now, but a company I would consider in the future.

here is a list of other companies that people replied:

ServerPlus - 2 for this company
Advantage Communications
KIT Support

Wisp Ops at wispops.com

Hope this helps.

Martha

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



Ron Harden wrote:
 Chris:  I have talked with this guy several times and really like him --
 very professional, not pushy.  And they seem very capable.  But I have not
 worked with him personally, so I cannot attest to anything.  But if I read
 him correctly, he should be very good.  You will of course have to ferret
 out whether the 'price is right'.

  

 Here is the background information that he sent me on the company as well as
 his contact information.  I have already suggested to him that he should
 look at membership in the association.  Be sure to work that angle as well,
 especially if you do anything with him.

  

 Ron

  

 Information below:

 From: Matthew Achak [matthew.ac...@1callres.com]

 Sent: Thursday, December 13, 2007 12:20 PM

 To: Ron Harden

 Subject: First Call Resolution - company information as promised

  

 Attachments: FCR - Overview.pdf; FCR presentation.ppt

  

 Ron,

  

 It was nice talking with you.

  

 Please find attached information about First Call Resolution and our
 outsourced domestically live agent help desk services for ILECs and CLECs. I
 have also included a slide deck about us as well.

  

 Headquartered out here in Oregon, First Call specializes in handling
 creative outsourced call center and back office work for companies in the
 communications (phone, cable, internet, wireless) arena such as Pervasip,
 basically helping wherever a need should present itself, inbound as well as
 outbound, short term as well as long term. 

  

 The following are areas of our expertise:

  

 Customer Service 

 Order Processing 

 Technical Support 

 Data Entry  

 Outbound Calling (surveys, lead generation, welcome calls, retention calls,
 telesales) 

 Email and web chat support 

 After Hours coverage 

 Short Term coverage 

 Seasonal coverage 

 Pilot programs 

 Back office work 

 Let me know if we can ever be of any assistance.

  

 Sincerely,

  

 Matthew Achak

  

 Executive VP and Founder

  

 First Call Resolution

  

 206-932-2023 (o)

  

 matthew.ac...@1callres.com

  

 www.1callres.com

  

  

  

  

 -Original Message-
 From: Christopher Hair [mailto:sa...@ntinet.com] 
 Sent: Saturday, May 30, 2009 4:23 PM
 To: wireless@wispa.org
 Subject: [WISPA] Outsourced Customer Support

  

 We provide Dial-up, DSL and Wireless Broadband services. Looking at

 outsourcing customer support for weekends and afterhours.  Anyone got any

 company references, suggestions or experiences with outsourcing support? 

  

  

  

 Thanks in Advance

  

  

  

 Christopher Hair 

 NTInet Inc. 

 Orangeburg, SC 29118

 Web:  http://www.ntinet.com www.ntinet.com

 Email:  mailto:%20ch...@ntinet.com ch...@ntinet.com 

  

  

  

 
 

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[WISPA] [Fwd: | 06.01.09 | WiFi vendor SkyPilot sold to smart meter company]

[Martha Huizenga]

://lists.fiercemarkets.com/c.html?rtr=ons=69l,16yy1,8mf,hfw6,a302,c2vj,8xz2
* FierceBiotechIT
  
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-- 

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*




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Re: [WISPA] Work order template

[Martha Huizenga]

Ok so mine is really simple and doesn't have check off boxes, but here 
it is.


We call it our site survey form. We use it to make notes from the 
customer when they call and for the site survey and then the install. I 
create the invoice from this as well.


Martha

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



Josh Luthman wrote:

What I'm starting to do is have a sheet of all the materials we charge
for, one material per row.  Each column is a customer.

   customer1customer2
switch1  0
wrtr0  1
14'cat5   2  0

Like that /\

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

When you have eliminated the impossible, that which remains, however
improbable, must be the truth.
--- Sir Arthur Conan Doyle


On Tue, May 26, 2009 at 8:49 PM, Cameron Kilton c...@midcoast.com wrote:
  

If anybody has a template of a work order that you are willing to share,
I would be interested in seeing them.

The idea is more for inventory control and ordering.

Example: Customer A: Install required Tripod, 10' mast, 15-dbi 900 and
Alvarion Radio.

Installer would be able to check all this off on the work order. Then
customer chose other options, like purchased a router or a switch, or
need a power strip because they didn't have enough outlets.

So if you have a work order of this nature or any work order template
for that matter. I'd like to check it out.

-Cameron




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sitesurvey.doc
Description: MS-Word document



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Re: [WISPA] Response to the FCC Regarding Form 477

[Martha Huizenga]

Hi Matt,

This was a great note to the FCC! Well done. This doesn't help me, since 
I am an urban WISP, but my guess is that as you stated a lot of rural 
WISPs either had this problem and knew it and just decided to file 
inaccurate data or didn't know the data was inaccurate.

It certainly should help the FCC to know that they chose a parameter 
that wasn't as easy as they stated (here is a list of vendors for 
Geocoding info : ). I know I had to do mine by hand and contemplated 
just picking a few tracts to enter for all my customers, which would 
have been very inaccurate.

Martha

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



Matt Larsen - Lists wrote:
 I thought I would share this email that I just sent to the FCC regarding 
 the Form 477 report. I am late filing this report because we don't have 
 accurate data and thought that my reasons why were worth sharing with my 
 colleagues. I support what the FCC is trying to do with Form477, but was 
 not able to in good conscience turn in our data by the report deadline.

 I hope that this is valuable to some of you out there.

 Matt Larsen
 vistabeam.com

 ---

 Hi Suzanne,

 I am not really in a position where I can give a projected date to have 
 this information completed for you. However, I do feel it would be 
 valuable to explain why and provide you and your management some more 
 information as to why I am unable to give you a better date on when we 
 intend to have it completed.

 For background, Vistabeam (Inventive Wireless of Nebraska) is a wireless 
 ISP that covers about 40,000 square miles in Nebraska and Wyoming. We 
 have around 2000 customers spread out across this very thinly populated 
 area. Even though we are quite small in customer number compared to 
 other ISPs, we have a very good billing and provisioning system and 
 quite a bit of detail on our customers. However, we did not have census 
 tract information for our customers as there had never been a need for 
 it until the latest Form477 notice came out earlier this year.

 Once we received the Form477 notice, we made plans to modify our billing 
 system to add the census tract information, which we were successful in 
 doing. We also studied how to obtain geocoding information from multiple 
 sources and how to integrate this into our database so that we could 
 complete the report. Our initial integration seemed to be successful 
 until we started to look at the geocoding data that we received and 
 realized that over 50% of the census tract information was invalid.

 After going through this data, we found that many of the addresses we 
 have for customers are simply not being processed and located correctly. 
 The majority of our customers are in rural areas with references to “CR” 
 and “Road xxx” and other rural address forms that the geocoding engines 
 simply cannot process. Many of these rural counties do not have GIS 
 departments with the ability to provide the geocoding information for 
 these addresses. In the event that the address doesn’t code, the 
 geocoding engine returns the census tract information for the nearest 
 Post Office, which is not in the correct census tract.

 To get the correct information, we basically have two options.

 Option #1 is to drive out to every customer with a GPS unit and record 
 the information into our system. Since we have approximately 1100 
 customers with inaccurate information, this is going to be a time 
 consuming process and would cost us several thousand dollars to collect 
 – not to mention the lost man hours.

 Option #2 is to go through each customer record and use Google Earth and 
 the driving directions to each customer location to determine the census 
 tract. This takes about five minutes per customer record, so we are 
 looking at about 92 man hours to get that data assembled and inserted 
 into our customer database.

 We have chosen to go with Option #2 to collect the invalid census tract 
 data. However, I do not have the manpower to devote dedicated time to 
 this data collection so we have distributed this project among several 
 employees and are making as much progress as we can when our workflow 
 allows for it. After a month, we are about 10% of the way through it. We 
 are now entering our slower time of the year, so hopefully we will make 
 a little bit better progress on it going forward, but I cannot make any 
 guarantees on when we will get the data completed.

 This leaves me with a quandary – I can either provide you with timely, 
 but inaccurate information that is going to skew your data, or I can 
 take the time to get the information right. Unfortunately, 99% of the 
 completed Form477 reports that you have received probably have a 
 substantial amount of inaccurate data in them.

 II can send the inaccurate data that we have, and then you can check us 
 off the list. That is probably what we will end up

Re: [WISPA] Handling Non-paying Subs

[Martha Huizenga]

We cut off non-paying subs after a couple of months - for repeat 
offenders, after the first month. They usually pay right after they are 
cut off.


Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



Chuck Hogg wrote:
 I've got a few non-paying subs, that we would like to get payment on.
 It has reached over $1k from 4 subs over the past 6 months.  Do you just
 cut your losses and move on or what do you do?  I'm contemplating small
 claims court as it should be an open and shut case, but it's $91 in fees
 per person.  We've done the collection letter and it hasn't worked.

  

 We got the please don't turn it off, I'm coming to pay...and it never
 happened.

  

  

 Regards,

 Chuck Hogg

 Shelby Broadband
 502-722-9292
 ch...@shelbybb.com

 http://www.shelbybb.com

  



 
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[WISPA] Anyone have trouble with customers batching credit card payments?

[Martha Huizenga]

Hi,

We have a client who can't send his batched credit card payments. It's 
sporadic - not every night, so we can pinpoint it to a definite problem 
on our network. The credit card software company has upgraded the 
software etc and says it's a problem with their Internet. Thought I 
would see if anyone else has had an issue with this.

Thanks

Martha
-- 

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*




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Re: [WISPA] Anyone have trouble with customers batching credit cardpayments?

[Martha Huizenga]

did you ever figure out the problem? I'm not sure this is from the 
credit card machine, but maybe it is. I'll ask the client thanks!

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



Cameron Kilton wrote:
 We've seen certain machines have problems and others by fine at the same
 location.

 -Cameron

 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Martha Huizenga
 Sent: Monday, April 13, 2009 5:02 PM
 To: WISPA General List
 Subject: [WISPA] Anyone have trouble with customers batching credit
 cardpayments?

 Hi,

 We have a client who can't send his batched credit card payments. It's 
 sporadic - not every night, so we can pinpoint it to a definite problem 
 on our network. The credit card software company has upgraded the 
 software etc and says it's a problem with their Internet. Thought I 
 would see if anyone else has had an issue with this.

 Thanks

 Martha
   



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Re: [WISPA] Off Topic // Looking for Vehicle Advertising Ideas

[Martha Huizenga]

We've only had one stolen so far. Which I am surprised about since we 
are in the city. Never lost any.

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



RickG wrote:
 I put them on my installers vehicles but usually they get lost or stolen. 
 -RickG

 On Sat, Apr 11, 2009 at 10:23 PM, Martha Huizenga mar...@dcaccess.net wrote:
   
 We have magnet signs on our car. We get calls from these. I got them
 from VistaPrint.com. You upload your logo and design them yourself. They
 are about $15 a piece. At least you can try them out and see if it works
 before spending anything larger.

 Martha

 Martha Huizenga
 DC Access, LLC
 202-546-5898
 */Friendly, Local, Affordable, Internet!/**/
 Connecting the Capitol Hill Community

 /*



 Travis Johnson wrote:
 
 Hi,

 Just take your company logo down to your local sign shop and tell them
 you want to put vinyl lettering on your vehicles. They can take digital
 pictures of the vehicle, then place the logo and whatever writing
 (website, phone, etc) on the vehicle and you can look at it, make
 changes, and then they just print them out and stick them on.

 We have all of our company vehicles marked... and we actually generate
 sales from it. We pay about $300 per vehicle (including installation). I
 know the complete vehicle wraps are about $3,000 installed... that seems
 like a waste of money to me...

 Travis
 Microserv

 Scott Carullo wrote:

   
 Looking at some sort of vehicle advertising or maybe a complete vehicle
 wrap.

 Was wondering if anyone could share pics of what they might have or what
 you have seen that you like...

 Thanks

 Scott Carullo
 Brevard Wireless
 321-205-1100 x102



 
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Re: [WISPA] Off Topic // Looking for Vehicle Advertising Ideas

[Martha Huizenga]

I was thinking high school students with nothing better to do : )

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



Tom DeReggi wrote:
 The Competition ? :-)

 Tom DeReggi
 RapidDSL  Wireless, Inc
 IntAirNet- Fixed Wireless Broadband


 - Original Message - 
 From: Scottie Arnett sarn...@info-ed.com
 To: WISPA General List wireless@wispa.org
 Sent: Sunday, April 12, 2009 10:21 AM
 Subject: Re: [WISPA] Off Topic // Looking for Vehicle Advertising Ideas


   
 They stole your magnetic signs? Why? Giant frig magnets? or are they 
 putting new writing on them?

 Scott

 -- Original Message --
 From: Martha Huizenga mar...@dcaccess.net
 Reply-To: WISPA General List wireless@wispa.org
 Date:  Sun, 12 Apr 2009 08:04:39 -0400

 
 We've only had one stolen so far. Which I am surprised about since we
 are in the city. Never lost any.

 Martha Huizenga
 DC Access, LLC
 202-546-5898
 */Friendly, Local, Affordable, Internet!/**/
 Connecting the Capitol Hill Community

 /*



 RickG wrote:
   
 I put them on my installers vehicles but usually they get lost or 
 stolen. -RickG

 On Sat, Apr 11, 2009 at 10:23 PM, Martha Huizenga mar...@dcaccess.net 
 wrote:

 
 We have magnet signs on our car. We get calls from these. I got them
 from VistaPrint.com. You upload your logo and design them yourself. 
 They
 are about $15 a piece. At least you can try them out and see if it 
 works
 before spending anything larger.

 Martha

 Martha Huizenga
 DC Access, LLC
 202-546-5898
 */Friendly, Local, Affordable, Internet!/**/
 Connecting the Capitol Hill Community

 /*



 Travis Johnson wrote:

   
 Hi,

 Just take your company logo down to your local sign shop and tell them
 you want to put vinyl lettering on your vehicles. They can take 
 digital
 pictures of the vehicle, then place the logo and whatever writing
 (website, phone, etc) on the vehicle and you can look at it, make
 changes, and then they just print them out and stick them on.

 We have all of our company vehicles marked... and we actually generate
 sales from it. We pay about $300 per vehicle (including installation). 
 I
 know the complete vehicle wraps are about $3,000 installed... that 
 seems
 like a waste of money to me...

 Travis
 Microserv

 Scott Carullo wrote:


 
 Looking at some sort of vehicle advertising or maybe a complete 
 vehicle
 wrap.

 Was wondering if anyone could share pics of what they might have or 
 what
 you have seen that you like...

 Thanks

 Scott Carullo
 Brevard Wireless
 321-205-1100 x102



 
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 [This E-mail scanned for viruses by Declude Virus]


   
 Wireless High Speed Broadband service from Info-Ed, Inc. as low as 
 $30.00/mth.
 Check out www.info-ed.com/wireless.html for information.


 
 WISPA

Re: [WISPA] Off Topic // Looking for Vehicle Advertising Ideas

[Martha Huizenga]

We have magnet signs on our car. We get calls from these. I got them 
from VistaPrint.com. You upload your logo and design them yourself. They 
are about $15 a piece. At least you can try them out and see if it works 
before spending anything larger.

Martha

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



Travis Johnson wrote:
 Hi,

 Just take your company logo down to your local sign shop and tell them 
 you want to put vinyl lettering on your vehicles. They can take digital 
 pictures of the vehicle, then place the logo and whatever writing 
 (website, phone, etc) on the vehicle and you can look at it, make 
 changes, and then they just print them out and stick them on.

 We have all of our company vehicles marked... and we actually generate 
 sales from it. We pay about $300 per vehicle (including installation). I 
 know the complete vehicle wraps are about $3,000 installed... that seems 
 like a waste of money to me...

 Travis
 Microserv

 Scott Carullo wrote:
   
 Looking at some sort of vehicle advertising or maybe a complete vehicle 
 wrap.

 Was wondering if anyone could share pics of what they might have or what 
 you have seen that you like...

 Thanks

 Scott Carullo
 Brevard Wireless
 321-205-1100 x102



 
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Re: [WISPA] Using Tranzeo as CPE for rural community

[Martha Huizenga]

Definitely good info Steve. Sometimes we need people to put out their 
opinion before we make the wrong move. This wasn't controversial at all, 
just good points. I like that kind of post!

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



Steve Barnes wrote:
 If you are starting out looking at CPE's, it is my opinion that you are 
 starting at the wrong end. Maybe you already have this all thought out and 
 planned. Tranzeo is a fine product I own hundreds of them.  However, you need 
 to start at the beginning and look at internet backhaul, then the 
 distribution to the towers and how you're going to manage clients.  Then you 
 need to determine the proper frequencies for your location which is 
 determined by Line of sight obstacles and noise from competitors and other 
 factors. These will all lead to a decision as to what equipment is best 
 suited for your location.  That is the right step.  Deciding on the equipment 
 you want to use then trying to make it fit your location will cause you 
 countless hours of frustration.

 Tranzeo makes a great line of 2.4 CPE's. Consistent in quality and look.  
 Price is OK as long as you buy in quantity.  There are other options that may 
 give you better control depending on your circumstances.  Don't start out 
 without traveling some and discussing the growing pains with someone who has 
 been there and who is not your closest competitor.  

 You might also look at partnerships with other WISP's in your area.  It is 
 always good to have someone to fall back-on when the going gets tough (and it 
 will).

 My opinion. And like butt-holes everyone has one and most shouldn't let 
 theirs out. But I just did.

 Steve Barnes
 RCWiFi Wireless Internet Service


 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
 Behalf Of Rogelio
 Sent: Tuesday, March 31, 2009 1:34 PM
 To: WISPA General List
 Subject: [WISPA] Using Tranzeo as CPE for rural community

 I'm looking into setting up wi-fi for rural county (using stimulus 
 dollars) and am now looking for CPE devices to put on each rooftop.

 A past coworker told me that he's heard good things about Tranzeo, and I 
 was wondering what others here on the list thought about them as a vendor.


 
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Re: [WISPA] ISP billing/management software.

[Martha Huizenga]

Both Platypus and Wombat run on Windows NT server. Is there anything out 
there that will run on a Linux server? or on the PC as a straight client 
app?

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



Jason Hensley wrote:
 Use it for both, as well as hosting, email only, fiber customers, etc.  Wish
 I had a way to integrate it for my computer sales and repair customers, but
 I haven't figured out a good way to do that yet without making Platypus my
 primary billing system for all of that as well, which I really don't want to
 do.

  

 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of George Rogato
 Sent: Monday, March 23, 2009 8:30 AM
 To: WISPA General List
 Subject: Re: [WISPA] ISP billing/management software.



 Jason Hensley wrote:
 easy integration with Wombat (help-desk that we integrated a few
   
 months ago - love it too)
 

 Jason

 Do you use Wombat for dialup or wireless subs?

 I'm curious because I was going to add wombat a few years ago but held off,
 Lately I was considering checking out wombat to see if it would be a
 benefit, but I couldn't find enough info on it.

 George


 
 
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Re: [WISPA] only 20 people on the video stream for the ntia meetingstoday

[Martha Huizenga]

I am on one now regarding coordination between NTIA and RUS. Then at 
2:45 is Innovative Programs

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



Mike Hammett wrote:
 Are the other meetings today work watching?


 -
 Mike Hammett
 Intelligent Computing Solutions
 http://www.ics-il.com



 --
 From: Marlon K. Schafer o...@odessaoffice.com
 Sent: Monday, March 16, 2009 8:24 AM
 To: legislat...@wispa.org
 Cc: WISPA General List wireless@wispa.org
 Subject: [WISPA] only 20 people on the video stream for the ntia 
 meetingstoday

   
 http://www.ntia.doc.gov/broadbandgrants/video.html

 come join me.
 marlon



 
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Re: [WISPA] OT Number Porting Question

[Martha Huizenga]

I have heard of a situation when a cable line can't be ported to Sprint 
or ATT because it has to be ported back to SBC or the telco first. I 
think this has to do with Digital from the Cable company. I wonder if 
this is the same situation?

I don't believe that this really is the situation, but this is the 
story. Did you ask for a supervisor? Sometimes first line service people 
don't know everything and you need to ask for their supervisor to get an 
answer.

However, numbers don't belong to carriers anymore, so they are wrong in 
that respect. My guess is they just don't know or don't want to explain 
that they can't do it.

Martha

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



lakel...@gbcx.net wrote:
 We had a landline number with Verizon ported to a cellphone with Verizon 
 Wireless. Now we are trying to port the number to Cablevision that provides 
 triple play. We are being told that they can't port a cell number because it 
 belongs to the cell company. I told them the whole story how it came from a 
 landline and they are still saying it can't be done

 Anyone shed light on this?

 Tnx

 Bob
 Sent from my Verizon Wireless BlackBerry


 
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[WISPA] WAS: speaking of ARIN now 477

[Martha Huizenga]

Yeah, it took me about 4 or 5 hours and we are a small WISP. I couldn't 
bear lying about my census tracts. The biggest problem is that the 
system adds them all up for you and then they don't give you good info 
about which one might be wrong. It's really a nightmare. I had 43 census 
tracts for my TWO zip codes.

Can anyone beat that for census tracts?

Sounds like if you are in a more rural area you might have more zips 
then census tracts.

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



Marlon K. Schafer wrote:
 oh man, we're STILL working on the 477.  Isn't that an absolute disaster?

 We don't ever TRACK most of what they want.

 sigh

 I'm going to have to figure out how to build a query in our access files 
 that will export the data in a file for the fcc.  Let them sort all of the 
 crap out.

 My poor office manager is about ready to quit over this!

 g
 marlon

 - Original Message - 
 From: Scott Piehn li...@jcwifi.com
 To: sc...@brevardwireless.com; WISPA General List wireless@wispa.org
 Sent: Monday, March 16, 2009 11:46 AM
 Subject: Re: [WISPA] speaking of ARIN


   
 agreed

 When we had specific questions, we called ARIN.  Got someone right away 
 that
 new what they were talking about

 Easier than Form 477 for us

 Scott


 - Original Message - 
 From: Scott Carullo sc...@brevardwireless.com
 To: WISPA General List wireless@wispa.org
 Sent: Monday, March 16, 2009 1:38 PM
 Subject: Re: [WISPA] speaking of ARIN


 
 You dont need that - just go to their website and you can call too - its
 easy.

 Scott Carullo
 Brevard Wireless
 321-205-1100 x102

  Original Message 
   
 From: Marlon K. Schafer o...@odessaoffice.com
 Sent: Monday, March 16, 2009 2:37 PM
 To: WISPA General List wireless@wispa.org
 Subject: [WISPA] speaking of ARIN

 We probably need to get our own ip addys now.  We're using 4 class c's
 
 and
   
 will need more pretty soon in one location.

 Anyone know a consultant that can help with the application process?

 marlon




 
 
 
   
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Re: [WISPA] WAS: speaking of ARIN now 477

[Martha Huizenga]

You should submit something to the FCC in comments. I am pretty sure on 
their web site it says the average will be 5 hours or something like 
that. :-)

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



Marlon K. Schafer wrote:
 roflol

 We had almost 7000 square miles of coverage to deal with.  I don't know how 
 many census tracts we had but there were roughly a dozen zip codes before.

 Wanna know the best part?  We had people in census tracts that hit THREE 
 different zip codes!

 Our total time is much closer to 50 hours than 5 hours.  I'd not be 
 surprised to find out it took even more than 50.
 marlon

 - Original Message - 
 From: Martha Huizenga mar...@dcaccess.net
 To: WISPA General List wireless@wispa.org
 Sent: Monday, March 16, 2009 11:59 AM
 Subject: [WISPA] WAS: speaking of ARIN now 477


   
 Yeah, it took me about 4 or 5 hours and we are a small WISP. I couldn't
 bear lying about my census tracts. The biggest problem is that the
 system adds them all up for you and then they don't give you good info
 about which one might be wrong. It's really a nightmare. I had 43 census
 tracts for my TWO zip codes.

 Can anyone beat that for census tracts?

 Sounds like if you are in a more rural area you might have more zips
 then census tracts.

 Martha Huizenga
 DC Access, LLC
 202-546-5898
 */Friendly, Local, Affordable, Internet!/**/
 Connecting the Capitol Hill Community

 /*



 Marlon K. Schafer wrote:
 
 oh man, we're STILL working on the 477.  Isn't that an absolute disaster?

 We don't ever TRACK most of what they want.

 sigh

 I'm going to have to figure out how to build a query in our access files
 that will export the data in a file for the fcc.  Let them sort all of 
 the
 crap out.

 My poor office manager is about ready to quit over this!

 g
 marlon

 - Original Message - 
 From: Scott Piehn li...@jcwifi.com
 To: sc...@brevardwireless.com; WISPA General List 
 wireless@wispa.org
 Sent: Monday, March 16, 2009 11:46 AM
 Subject: Re: [WISPA] speaking of ARIN



   
 agreed

 When we had specific questions, we called ARIN.  Got someone right away
 that
 new what they were talking about

 Easier than Form 477 for us

 Scott


 - Original Message - 
 From: Scott Carullo sc...@brevardwireless.com
 To: WISPA General List wireless@wispa.org
 Sent: Monday, March 16, 2009 1:38 PM
 Subject: Re: [WISPA] speaking of ARIN



 
 You dont need that - just go to their website and you can call too - 
 its
 easy.

 Scott Carullo
 Brevard Wireless
 321-205-1100 x102

  Original Message 

   
 From: Marlon K. Schafer o...@odessaoffice.com
 Sent: Monday, March 16, 2009 2:37 PM
 To: WISPA General List wireless@wispa.org
 Subject: [WISPA] speaking of ARIN

 We probably need to get our own ip addys now.  We're using 4 class c's

 
 and

   
 will need more pretty soon in one location.

 Anyone know a consultant that can help with the application process?

 marlon





 
 
 

   
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Re: [WISPA] WAS: speaking of ARIN now 477

[Martha Huizenga]

I did ours by hand. I had the customers in a spreadsheet, by address and 
speed. Then I had to go through the addresses to make sure that they 
were correct. Some of our customers bill to an address that is not their 
home address, so I had to change it. Then I sorted by Zip and went 
through with the PDF of the census tract, by hand and populated the 
census tract.

The CSV looked even more complicated. Most of my users are in Quickbooks 
and although we also have an Access database for our technical info, 
there were new fields to add. Wasn't sure how to add these new fields 
and make sure it was right.


Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



David E. Smith wrote:
 Randy Cosby wrote:
   
 Did you guys end up creating a CSV file to upload, or do it by hand, by 
 tract?
 

 I ended up doing the CSV thing. I had to correlate our billing system, 
 our in-house IP management system, and two spreadsheets, to get all 
 their requested data (and I'm still not confident it's 100% accurate in 
 every detail, but it was the best I could do).

 Ended up being a lot easier to just add a little spit out a CSV code 
 at the end, than to try to enter seventy-some-odd numbers into those 
 great big tables.

 David Smith
 MVN.net


 
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Re: [WISPA] LinkedIn

[Martha Huizenga]

Hi all,

I am on Linked In and Facebook. Facebook is new to me and I don't find 
it as easy as LinkedIn, but probably cause it's new. Also, LinkedIn has 
been more advatageous as far as business for me. I use it to find people 
that I know who know managers and owners of multi-tenant units. That way 
I don't have to do cold-calling. You could also use it to find 
installers by adding your status, I would assume.

I am planning to use Facebook more as a fan page where I can get 
residential users interested and give them more information. More as an 
advertising tool. You can also advertise on Facebook and use very 
specific demographics for your advertising.

As someone mentioned, don't forget to join the LinkedIn WISPA Group. 
This is a great place for us to have discussions and to share articles.

Martha Huizenga



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Re: [WISPA] LinkedIn

[Martha Huizenga]

Hi Jeff,

I think I added you late last week. If not today. I see your name on the 
members list.

Thanks! Lots of people joined today after the discussion on the list.

Martha

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



Jeff Broadwick wrote:
 Hi Martha,

 I put in for membership to the Wispa group a couple days ago, but I don't
 think it's gone through yet.

 Jeff 

 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Martha Huizenga
 Sent: Monday, March 02, 2009 1:27 PM
 To: wireless@wispa.org
 Subject: Re: [WISPA] LinkedIn

 Hi all,

 I am on Linked In and Facebook. Facebook is new to me and I don't find it as
 easy as LinkedIn, but probably cause it's new. Also, LinkedIn has been more
 advatageous as far as business for me. I use it to find people that I know
 who know managers and owners of multi-tenant units. That way I don't have to
 do cold-calling. You could also use it to find installers by adding your
 status, I would assume.

 I am planning to use Facebook more as a fan page where I can get residential
 users interested and give them more information. More as an advertising
 tool. You can also advertise on Facebook and use very specific demographics
 for your advertising.

 As someone mentioned, don't forget to join the LinkedIn WISPA Group. 
 This is a great place for us to have discussions and to share articles.

 Martha Huizenga


 
 
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[WISPA] hotspot data capturing

[Martha Huizenga]

Hi all,

So, we started using hotspot software for some of our MTUs. However, I 
am not wondering, do I input each user into my system (Quickbooks) for 
each payment or do I roll them up some how? I am concerned about 
tracking for the 477. There are different levels of service, so it's not 
just one pot. Also, with the new census tracts the addresses are not all 
going to be in the same tract, so this would need to be captured too.

I'd love to hear thoughts about how others do this. As well as your 
thoughts about how you go about repeat marketing if you don't capture 
this information.

Thanks
Martha
-- 

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*




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[WISPA] Service in North East MD

[Martha Huizenga]

Hi all,
I am sure that I saw a WISP with a web site for Cecil County and North 
East MD, but can't find it now. Any one close to here?

Martha
-- 

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*




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[WISPA] Service in Mt. Carmel IL

[Martha Huizenga]

Hi all,

I got a service request from someone in Mt. Carmel IL. They said their 
friend has us and told them to go to accessusa.net - which is a domain I 
own, but it goes to my web site for DC Access.

Anyone serve this area? If so, contact me offlist and I'll give you her 
contact info.

Thanks
Martha
-- 

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*




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Re: [WISPA] [WISPA Members] [Motorola II] Wireless Mapping Website

[Martha Huizenga]

So I went to this map and typed in my parents address in IL. They are in 
a yellow area - is there a plan for providing a list of WISPs? or is 
this more for government use to show WISP coverage?


Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



Rick Harnish wrote:

 Sorry Guys, I forgot to post the website.  
 http://www.wirelessmapping.com/Google%20Maps3.htm

  

 *From:* motorola-boun...@wispa.org [mailto:motorola-boun...@wispa.org] 
 *On Behalf Of *Rick Harnish
 *Sent:* Thursday, January 29, 2009 1:47 PM
 *To:* 'Motorola Canopy User Group'; memb...@wispa.org; 'WISPA General 
 List'
 *Subject:* Re: [Motorola II] [WISPA Members] Lobbying Donations So Far

  

 Here is what has been documented so far.  If Matt doesn't have zip 
 codes of the coverage areas, there is a 10 mile circle drawn around 
 the office address I believe.  That is why it is important that 
 everyone registers there zip codes.  I would like to see that map turn 
 YELLOW over the next few weeks.

  

 *From:* motorola-boun...@wispa.org [mailto:motorola-boun...@wispa.org] 
 *On Behalf Of *Ben Wiechman
 *Sent:* Thursday, January 29, 2009 1:29 PM
 *To:* 'Motorola Canopy User Group'
 *Subject:* Re: [Motorola II] [WISPA Members] Lobbying Donations So Far

  

 Is there a working copy of Brian's map available for us to verify 
 coverage that we have entered into the directory and ensure accuracy?

 Ben Wiechman

 *From:* motorola-boun...@wispa.org [mailto:motorola-boun...@wispa.org] 
 *On Behalf Of *Rick Harnish
 *Sent:* Thursday, January 29, 2009 12:20 PM
 *To:* memb...@wispa.org; 'Motorola Canopy User Group'
 *Subject:* Re: [Motorola II] [WISPA Members] Lobbying Donations So Far

  

 Jason,

  

 First Question:  This lobbying effort is to guide the policy and rules 
 that are written once the Broadband Stimulus Act is passed through 
 Congress, which the Obama Administration wants done by Feb. 16^th .  I 
 don't know anything about a bailout plan.  Our lobbying efforts will 
 try to insure that at least a portion of the funding granted by this 
 act will be reserved for small to medium size companies and we will 
 also be seeking to identify WISPs as credible Broadband providers in 
 many underserved areas of the country.  All of our efforts will be to 
 support the WISP industry as the various Government departments work 
 through

  

 Second Question:  We are working in partnership with WISP Directory 
 and Brian Webster's Wireless Mapping to get a better idea on the 
 actual WISP coverage across the United States.  We need all WISPs to 
 go to www.wispdirectory.com http://www.wispdirectory.com and check 
 their company information and add the zip codes they cover.  Once 
 those records are updated, Matt Larsen sends the info to Brian and he 
 generates a estimated coverage map by drawing circles around the 
 center of each zip code reported.  It is not perfect by any means but 
 it is aggregate data that we can use to prove the scope of our 
 industry to politicians.

  

 Third Question:  Would you be willing to write some survey questions 
 and send them to me?  I'm not entirely sure what you are looking to 
 accomplish but survey's are excellent tools to do this type of study.

  

 Thanks,

 Rick

  

 *From:* members-boun...@wispa.org [mailto:members-boun...@wispa.org] 
 *On Behalf Of *Jason Petrillo
 *Sent:* Thursday, January 29, 2009 12:01 PM
 *To:* memb...@wispa.org
 *Subject:* Re: [WISPA Members] [Motorola II] Lobbying Donations So Far

  

 Rick,

 As part of the lobbying effort what sort of metrics will you 
 use to prove that a bailout is needed?  I've done a bit of research 
 and can't find any timely data specific to WISPs.  Maybe a survey of 
 WISPA members would be in order?

  

  

  

 Jason

 

 ___

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 ---



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Re: [WISPA] [WISPA Members] [Motorola II] Wireless Mapping Website

[Martha Huizenga]

One other comment: I typed in my address and it seems a bit too yellow. 
As far as I know there are no WISPs that cover the Anacostia 
neighborhood of DC and I get lots of calls for Alexandria VA and there 
aren't any there either?

If I am mistaken it would be great to know who they are. I could point 
some business in their direction.

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*



Rick Harnish wrote:

 Sorry Guys, I forgot to post the website.  
 http://www.wirelessmapping.com/Google%20Maps3.htm

  

 *From:* motorola-boun...@wispa.org [mailto:motorola-boun...@wispa.org] 
 *On Behalf Of *Rick Harnish
 *Sent:* Thursday, January 29, 2009 1:47 PM
 *To:* 'Motorola Canopy User Group'; memb...@wispa.org; 'WISPA General 
 List'
 *Subject:* Re: [Motorola II] [WISPA Members] Lobbying Donations So Far

  

 Here is what has been documented so far.  If Matt doesn't have zip 
 codes of the coverage areas, there is a 10 mile circle drawn around 
 the office address I believe.  That is why it is important that 
 everyone registers there zip codes.  I would like to see that map turn 
 YELLOW over the next few weeks.

  

 *From:* motorola-boun...@wispa.org [mailto:motorola-boun...@wispa.org] 
 *On Behalf Of *Ben Wiechman
 *Sent:* Thursday, January 29, 2009 1:29 PM
 *To:* 'Motorola Canopy User Group'
 *Subject:* Re: [Motorola II] [WISPA Members] Lobbying Donations So Far

  

 Is there a working copy of Brian's map available for us to verify 
 coverage that we have entered into the directory and ensure accuracy?

 Ben Wiechman

 *From:* motorola-boun...@wispa.org [mailto:motorola-boun...@wispa.org] 
 *On Behalf Of *Rick Harnish
 *Sent:* Thursday, January 29, 2009 12:20 PM
 *To:* memb...@wispa.org; 'Motorola Canopy User Group'
 *Subject:* Re: [Motorola II] [WISPA Members] Lobbying Donations So Far

  

 Jason,

  

 First Question:  This lobbying effort is to guide the policy and rules 
 that are written once the Broadband Stimulus Act is passed through 
 Congress, which the Obama Administration wants done by Feb. 16^th .  I 
 don't know anything about a bailout plan.  Our lobbying efforts will 
 try to insure that at least a portion of the funding granted by this 
 act will be reserved for small to medium size companies and we will 
 also be seeking to identify WISPs as credible Broadband providers in 
 many underserved areas of the country.  All of our efforts will be to 
 support the WISP industry as the various Government departments work 
 through

  

 Second Question:  We are working in partnership with WISP Directory 
 and Brian Webster's Wireless Mapping to get a better idea on the 
 actual WISP coverage across the United States.  We need all WISPs to 
 go to www.wispdirectory.com http://www.wispdirectory.com and check 
 their company information and add the zip codes they cover.  Once 
 those records are updated, Matt Larsen sends the info to Brian and he 
 generates a estimated coverage map by drawing circles around the 
 center of each zip code reported.  It is not perfect by any means but 
 it is aggregate data that we can use to prove the scope of our 
 industry to politicians.

  

 Third Question:  Would you be willing to write some survey questions 
 and send them to me?  I'm not entirely sure what you are looking to 
 accomplish but survey's are excellent tools to do this type of study.

  

 Thanks,

 Rick

  

 *From:* members-boun...@wispa.org [mailto:members-boun...@wispa.org] 
 *On Behalf Of *Jason Petrillo
 *Sent:* Thursday, January 29, 2009 12:01 PM
 *To:* memb...@wispa.org
 *Subject:* Re: [WISPA Members] [Motorola II] Lobbying Donations So Far

  

 Rick,

 As part of the lobbying effort what sort of metrics will you 
 use to prove that a bailout is needed?  I've done a bit of research 
 and can't find any timely data specific to WISPs.  Maybe a survey of 
 WISPA members would be in order?

  

  

  

 Jason

 

 ___

 WISPA Membership Mailing List

 ---



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[WISPA] Independent contractor rates etc?

[Martha Huizenga]

Hi all,

Do you pay per job or hourly for installers? Do you mind sharing what 
rates you charge for either?

Thanks

Martha
-- 

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*




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[WISPA] Does anyone recycle cable?

[Martha Huizenga]

We've been keeping our used ethernet cable for recycling. I found a 
couple of companies on the Internet, but no response. Does anyone have a 
place to recycle this?

Thanks

Martha
-- 

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community

/*




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Re: [WISPA] Interference at the neighbors

[Martha Huizenga]

We don't have a ton of interference that we can tell is coming from 
neighbors vs something else. However, if we don't get a good signal at a 
potential customer then we don't install there. I don't think there is 
much you can do about interference except to change your own network. 
However, I would be interested in hearing from others on this topic. I 
believe we have some interference from the new police cameras around our 
neighborhood, but haven't been able to find the right person to talk with.

Martha

-- 

Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community/*



Patrick Nix Jr. wrote:
 Just curious, how are you dealing with interference that comes from the
 neighbor of an existing or potential customer, i.e. you survey a
 potential's house and see noise level -58 on 900su (rssi being -76)
 anyway the noise seems to be coming from a neighbor (non-customer) how
 do you approach the situation?  This seems to be an increasing problem
 for us in the 900mhz

  

 __

  

 Patrick Nix, Jr.,

 csweb.net

 (918) 235-0414

 http://www.csweb.net http://www.csweb.net/ 

 E-Mail: [EMAIL PROTECTED]

  

 

 ATTENTION: This e-mail may contain information that is confidential in
 nature. If you are not the intended recipient, please delete this e-mail
 and notify the sender immediately. Thank you.

 

  



 
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[WISPA] Automated Broadcast systems

[Martha Huizenga]

Hi,

Has or does anyone use an automated notification/broadcast system (phone 
tree) to notify customers where there is an outage? If so, who do you use?

Thanks

Martha Huizenga
DC Access




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Re: [WISPA] 2012 - The End of the Internet

[Martha Huizenga]

Well, I can't believe this would actually happen. We certainly aren't 
going to charge for visiting sites on a per site basis. Are you? With 
all the talks from the FCC about getting access to the underserved and 
unserved areas of the nation, I can't believe they would let this happen 
either. I googled this and saw items referring to all ISPs are in talks 
with content providers. Maybe the big guys, but not all ISPs are talking 
about charging for content.

If you read the links to the Telus products they are for mobile Internet 
on your cell phone, not Internet on your computer. These are really two 
different things.

just my two cents.I'd like to hear what others have found.

Martha Huizenga
DC Access, LLC


Victoria Proffer wrote:
 Could this ever happen?
 http://ipower.ning.com/netneutrality2

 Of my almost 17 years as an ISP, I find it hard to believe.
 How could the LECs possibly block all the sites?
 If this is true, what could we do to stop it?

 Thanks for your thoughts.

 Victoria Proffer
 CEO
 St. Louis Broadband
 Visit us @
 www.StLBroadband.com
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Re: [WISPA] User check program

[Martha Huizenga]

Looks good to me as well. I need to check if this is something we could 
use since I am not the technical person, but I think it would be useful.

Martha

Blair Davis wrote:
 That looks quite useful

 We could use it as well.

 Larry Yunker wrote:
   
 How's this one look?  I thought I'd put something together to be used as a
 user check program.

 It's fully functional now, but I need to build an ini file reader to hold
 each ISP's individualized settings I'll probably knock that out on Tuesday.
 then I'll try to publish it.  If anyone sees something they would like
 changed/added, let me know. 

  



  

 Regards,

 Larry Yunker

 Network Consultant

 [EMAIL PROTECTED]

  

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
 Behalf Of Travis Johnson
 Sent: Saturday, June 07, 2008 6:54 PM
 To: WISPA General List; [EMAIL PROTECTED]
 Subject: [WISPA] User check program

  

 Hi,

  

 I was wondering if anyone has written or seen a program that would do 

 some basic connectivity checking for customers? I had the thought 

 today that it would be really cool to have a simple program people could 

 download on their PC and then run that would do things like:

  

 (1) Ping to our backbone router via IP address (showing latency results 

 as well)

 (2) Ping our main DNS servers via IP address

 (3) Ping a domain name

 (4) Ping our main email server

 (5) Ping the customers default gateway

 (6) Show their configured IP address (both on the machine and on the 

 Internet)

 (7) Speed test to our backbone (maybe just FTP a file from a local 

 server and compute the time vs. file size?)

 (8) One additional button that would send all the results via email to 

 whatever email address they put in.

  

 It would need to be a nice, pretty interface with a single button that 

 says Start. Then the results could show a Green Light for each item 

 that was OK or a Red Light if there is a problem. It would also be nice 

 to have your company Logo and phone number on the interface.

  

 Is anyone up for this task? I would be willing to pay to have something 

 written, unless there is already something close out there?

  

 Travis

 Microserv

  

  

 
 

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Re: [WISPA] Email

[Martha Huizenga]

We charge $5 a month if you have an email only account. Otherwise email 
is included in our web hosting and Internet services. People who already 
have our email service and either take down their web site or no longer 
have our Internet seem to want to keep their address and are willing to 
pay $60 a year for it. We don't sell email only otherwise.

Martha

Ross Cornett wrote:
 Anyone charging for email sevices?  We are spending lots on email servers and 
 Postini Services... Anyone out there charging for email and if so how is it 
 going?

 Thanks

 Ross
 _
 Galatians 6:7-8: Be not deceived; God is not mocked: for whatsoever a man 
 soweth, that shall he also reap. For he that soweth to his flesh shall of the 
 flesh reap corruption; but he that soweth to the Spirit shall of the Spirit 
 reap life everlasting. 
 _


 
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[WISPA] HotSpot/HotZone solution

[Martha Huizenga]

Does anyone use a HotSpot/HotZone auto-pay solution that integrates with 
their billing system? We are looking to use a HotSpot solution for MTUs, 
but the ones we've seen don't integrate with any accounting/billing 
systems. We use Quickbooks as our accounting and billing currently.

Thanks

Martha Huizenga
DC Access



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[WISPA] Archives of email?

[Martha Huizenga]

I thought there was a search function of the listservs? Someone asked 
about Freeside the other day and I didn't read the posts, but now I want 
to know what was said. Can I look it up?

Martha
DC Access



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Re: [WISPA] [WISPA Members] Suggestions for Executive Director

[Martha Huizenga]

I disagree. I think that we could use at least a part time Executive 
Director. They could work on Marketing materials, Prospecting for new 
members, PR, alot of what the committees do. They would facilitate the 
committees. This is not what a secretary would do and an 
administrative person would need someone to supervise them. An ED is 
used to being the only one or the lead person in the office. They could 
still work at home.



Marlon K. Schafer wrote:
 We don't need an executive director until we decide to put on our own 
 show

 We need a part time secretary.  $10 to $15 per hour, 20 hours per week, work 
 from home.

 Jsut someone to keep track of projects, type letters etc.

 I still think dues should be based on customer base.  If you have 100 subs 
 you'll pay $100 per year.  $400 subs, 400.  10,000 subs..  I was over 
 ruled on this when we first did the bylaws though.

 laters,
 marlon

 - Original Message - 
 From: Rick Harnish [EMAIL PROTECTED]
 To: [EMAIL PROTECTED]; [EMAIL PROTECTED]; 'WISPA General List' 
 wireless@wispa.org
 Sent: Wednesday, May 21, 2008 6:57 AM
 Subject: [WISPA] Suggestions for Executive Director


   
 The WISPA Board has discussed the possibility of hiring an Executive
 Director to handle the day to day operations more efficiently than the 7
 member volunteer board can do.  One of our largest challenges is financing
 this position.  We are looking or ideas to help fund this position and 
 come
 up with a job description for the position.  Please take a few minutes and
 jot down a few ideas below.



 I believe this is the next logical step in establishing WISPA as a 
 important
 trade association.  We have come a long way in the last 4 years and now we
 need to take it to the next level.  This will become a major thrust over 
 the
 next few months.  I think I have some potential  Vendor Members willing to
 contribute, we need to develop this plan and market to the Vendors
 specifically what their generous contributions will go towards.  Your help
 is needed.



 Funding Ideas:

 1.   Work with Vendor Members to ask for contributions such as higher
 level membership in the $5K to $25K range.

 2.   Work with larger WISPs willing to pay more than the normal $250
 membership fee to help with funding.

 3.   Partner with other Trade Associations that have common interests
 and see the value of an alliance with WISPA  and Executive Management

 4.   Apply for Grants that would fund a position like this.



 Job Description:

 1.   Handle phone calls and membership bookkeeping

 2.   Market WISPA to existing WISPs and Vendors

 3.   Develop partnerships with other trade associations

 4.   Attend Board meetings

 5.   Keep Board minutes

 6.   Communicate to the membership via email newsletters

 7.   Develop printed marketing material

 8.   Help facilitate Board Elections and nominations

 9.   Help organize trade shows/conferences



 Respectfully,

 Rick Harnish

 260-307-4000








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