Re: [WISPA] I'm pulling Mikrotik

2010-09-16 Thread Mark Nash - Lists
There's something to be said for losing faith in a technology.  For me, 
it's the build-it-yourself radios.  All of them.  Mikrotik  StarOS.  For 
me, I see such a high service call rate for repairs, the need to put in 
redundant backhauls sooner than later because we can almost guarantee 
something's going to malfunction.

Ubiquiti has brought to us good enough pricing to have us make the leap of 
faith and hopefully their product is more stable over time, keeping much of 
the success or failure of a unit out of the hands of the installer.

- Original Message - 
From: Forbes Mercy forbes.me...@wabroadband.com
To: WISPA General List wireless@wispa.org
Sent: Thursday, September 16, 2010 11:04 AM
Subject: [WISPA] I'm pulling Mikrotik


  I have about 30 seconds to leave this, I'm going to pull every
 Mikrotik I have, that's about 30 radios and replace them with UBNIT.
 I'm sick and tired of spending all last night because two radios just
 dropped their IP setting to 0.0.0.0 and the other MAC to 0.0.0.0, today
 another system storm crash, what stayed up, my two Ubiquiti towers.  You
 can say what you want but I have daily outages, we never find the cause
 and I'm sick of it... flame away I don't care I'm just sick of Mikrotik.




 
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Re: [WISPA] Tower Climb video

2010-09-15 Thread Mark Nash - Lists
Tower Climb videoYeah Oh but clipping  unclipping makes me 
tiirred. (my best whiny voice via email).

How about being dead?  

I don't care WHAT OSHA allows.  I don't trust ANYONE's hand not to slip.  
Even though OSHA may say it's OK, how irresponsible of them to put this video 
out to the general public.  And why, anyway?  What is gained except for 
glorifying this activity?  Yeesh...
  - Original Message - 
  From: Jerry Richardson 
  To: WISPA General List 
  Sent: Wednesday, September 15, 2010 8:37 AM
  Subject: Re: [WISPA] Tower Climb video


  Makes my palms sweat just watching it

   

  WTF isn't he tied off? What an idiot

   

  - Jerry

   

  From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
Behalf Of Justin Wilson
  Sent: Wednesday, September 15, 2010 8:28 AM
  To: WISPA General List
  Subject: [WISPA] Tower Climb video

   

  Mikrotik posted this on their Facebook post.  I don't see the guy clipping 
off or a safety climb so don't do as he does (unless I missed the safety 
portion).

  http://www.youtube.com/watch?v=txdv_oNq81I

  -- 
  Justin Wilson j...@mtin.net
  http://www.mtin.net/blog - xISP News
  http://www.twitter.com/j2sw - Follow me on Twitter
  Wisp Consulting - Tower Climbing - Network Support



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Re: [WISPA] TV Whitespace Comment Deadline Sept 16th. All WISPsfile immediately.

2010-09-15 Thread Mark Nash - Lists
As will we...
  - Original Message - 
  From: Jeremie Chism 
  To: WISPA General List 
  Sent: Wednesday, September 15, 2010 9:11 AM
  Subject: Re: [WISPA] TV Whitespace Comment Deadline Sept 16th. All WISPsfile 
immediately.


  Will make time today. 

  Sent from my iPhone

  On Sep 15, 2010, at 11:00 AM, Rick Harnish rharn...@wispa.org wrote:


Update on TV Whitespaces Comments:



There are currently 44 WISP comments publicized on the FCC Website 
supporting the WISPA proposal.  Keep up the good work but we still need more!



We need everyone to take 15 minutes out of your busy day to voice your 
opinion on the WISPA TV Whitespaces filing.  We have attached a template letter 
that you can use.



1. Download attachment and customize it.  Can be submitted as DOC or PDF.  
It is as simple as adding your name and bits of information about your specific 
need.

2. Submit to http://fjallfoss.fcc.gov/ecfs/upload/display?z=rhroc with the 
proceeding numbers 04-186 and 02-380.



Give me a call if you have any questions.





UPDATE:  WISP Filing updates are beginning to show up in the FCC database.  
Good job and thank you to those who have filed.  Go to 
http://fjallfoss.fcc.gov/ecfs/comment_search/input?z=vd7pb and search for 
04-186 to read other WISP comments.  More importantly, get your comments filed 
pronto.  The deadline is September 16, 2010.  We need a good showing from the 
WISP industry to substantiate the importance of our industry in the decision 
making process.  This is not about WISPA, it is about your future and the WISP 
industry.



All WISPs,



This week, WISPA filed comments on the TV Whitespaces once again.  The FCC 
is set to make decisions on this crucial topic very soon.  It is imperative for 
all operators to take a few minutes and file individual comments to the FCC 
about Unlicensed use of the TV Whitespaces spectrum this week.  Please don’t 
procrastinate as the timeline is fairly short.



I have attached a template support letter that Jack Unger has written to 
make your support and comment filing easier.  Jack, Steve Coran and the FCC 
committee has worked hard for several years and especially in our recent 
filing.  We need to support their hard work efforts and produce a mass support 
campaign to give the WISPA filing even more credibility.  WISPs need more 
spectrum and we need spectrum that will penetrate foliage and other obstacles.  
This is our opportunity and essentially our obligation to stand up for our 
needs before this crucial decision is made.  The WISPA filing can be read at 
http://fjallfoss.fcc.gov/ecfs/document/view?id=7020911589.  



Please customize the attached template letter with your company information 
and if you want to add additional “local” flavor, it is accepted.  The FCC 
staff will read each letter and register the support for the WISPA filing to 
assist them in making this tough decision.  We have received excellent comments 
back from the FCC, other trade associations and manufacturers about this filing 
and now our membership and industry participants need to stand up and be 
counted as well.



Once you have customized the letter, please make a .pdf copy or a .doc file 
and upload it at the following website.  
http://fjallfoss.fcc.gov/ecfs/upload/display?z=rhroc.  If you choose not to use 
the WISPA template letter but want to write your own comments, you can either 
follow the previous procedure or use the Express filing method at 
http://fjallfoss.fcc.gov/ecfs/upload/display?z=nc5cd.  The proceeding number is 
04-186.



I cannot stress how important this is for each WISP company to do.  I hope 
to search the filings Monday morning and find 1000 or more new comments 
supporting the WISPA filing.  Take the time and “git r dun” before your busy 
work schedule begins again Monday morning.



Respectfully,



Rick Harnish

Executive Director

WISPA

260-307-4000 cell

866-317-2851 WISPA Office

Skype: rick.harnish.





Rick Harnish

Executive Director

WISPA

260-307-4000 cell

866-317-2851 WISPA Office

Skype: rick.harnish.

rharn...@wispa.org



White Spaces Template Letter.doc




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Re: [WISPA] Breezecom PRO.11 Configuration Utility

2010-09-15 Thread Mark Nash - Lists
Didn't know they had a utility.  Just connected serially through a terminal 
emulator like HyperTerminal with one of those special cables...

If it's BreezeNET then you may not have telnet access to them.  But you 
should be able to serial into them...

- Original Message - 
From: Bob Moldashel lakel...@gbcx.net
To: WISPA General List wireless@wispa.org
Sent: Wednesday, September 15, 2010 5:15 PM
Subject: [WISPA] Breezecom PRO.11 Configuration Utility


 Any of the old timers have a copy of this old hag laying around?

 Tnx

 -B-


 
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[WISPA] RIP vs other routing protocols

2010-09-02 Thread Mark Nash - Lists
We ran into a problem yesterday that caused a large problem, and I'm now quite 
sure that it was assessed properly, as our network engineer blamed it on RIP 
not working properly and made the decision to implement BGP for routing at this 
site.  Everywhere else, we're using RIP.

Essentially, we had to move from one tower to another on the same mountaintop.  
So we bought all new equipment and finished its installation yesterday.  9 APs 
and 2 backhauls.

Using Mikrotik ethernet routers...

Now, I'm now sure of the specifics of the problem, and I'm not really 
interested in asking you all to troubleshoot the problem that we had yesterday.

My question is this...

Is RIP solid?  It's been around for decades, and I used it extensively in the 
beginning years when I was doing everything.  But it seems that we have many 
problems lately and RIP is being blamed for it.  It's a very easy protocol to 
administer  configure, not too complicated, so I can't imagine so many 
problems when things are properly configured.

I know there are better protocols to use on wireless networks these days, and 
that there are protocols to use that allow failover to redundant backhauls, 
etc.  That is not my question.

When properly configured...Is RIP solid?  We have about 900 customers and about 
20 tower sites.


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Re: [WISPA] RIP vs other routing protocols

2010-09-02 Thread Mark Nash - Lists
I appreciate advice in many cases, but for this one, I have only heard one 
answer to the question... That is: Is RIP stable?  That person that answered 
said Yes.

There was a comment to the limitation of the depth of routers, which is not an 
issue for us.  We do not *intentionally* have routing loops.
  - Original Message - 
  From: Jeremy Parr 
  To: WISPA General List 
  Sent: Thursday, September 02, 2010 1:09 PM
  Subject: Re: [WISPA] RIP vs other routing protocols


  On 2 September 2010 14:25, Jeff Broadwick - Lists jeffl...@att.net wrote:

Agreed...there are some old routers that don't support OSPF though.  Nortel
is one (or at least was).

  If you have a device old enough to only support RIP, said device should be 
discarded. Seriously. Get off of RIP and migrate to OSPF. 



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Re: [WISPA] RIP vs other routing protocols

2010-09-02 Thread Mark Nash - Lists
We know how to avoid routing loops.  As I said before, RIP has been around for 
decades and I know it well.  

Our engineer wants to get us into OSPF, which I have no experience with and 
don't understand.  Since I don't really have anything to do with the operation 
of my business anymore, it's likely that I will never understand OSPF and 
that's why I'm having a problem. 

It's philosophical.  I have felt in the past like my hands were tied when one 
person knew things about my network that I didn't know.  I don't like that 
feeling.  I know that I can do RIP.  I can fix whatever goes wrong if I need to.

If it's stable and works like it should ;)

Thus my question...
  - Original Message - 
  From: L. Aaron Kaplan 
  To: WISPA General List 
  Sent: Thursday, September 02, 2010 1:30 PM
  Subject: Re: [WISPA] RIP vs other routing protocols




  On Sep 2, 2010, at 10:16 PM, Mark Nash - Lists wrote:


I appreciate advice in many cases, but for this one, I have only heard one 
answer to the question... That is: Is RIP stable?  That person that answered 
said Yes.



  Sure, if you want to have stable routing loops :))






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Re: [WISPA] RIP vs other routing protocols

2010-09-02 Thread Mark Nash - Lists
Yes, there are lots of old things in my head.  I can dig out my old Netware CNE 
badge, ran 10-Base2, Token-Ring, Arcnet, Apple's PhoneNet, and can hang as a 
first chair tuba player in any of the top 10 symphony orchestras in our 
country, but to quote Leslie Nielson That's not important right now.  

And then there's the fact that I live quite comfortably, using RIP for my 
business.

If it's time to change, we will change, but I haven't seen a compelling 
*enough* reason to get over my philosphical problem that I laid out in my 
previous post.  I want to know if this RIP problem is smoke  mirrors masking 
an ACTUAL problem.
  - Original Message - 
  From: Jeremy Parr 
  To: WISPA General List 
  Sent: Thursday, September 02, 2010 1:59 PM
  Subject: Re: [WISPA] RIP vs other routing protocols


  On 2 September 2010 16:38, Mark Nash - Lists markl...@uwol.net wrote:

We know how to avoid routing loops.  As I said before, RIP has been around 
for decades and I know it well.  

Our engineer wants to get us into OSPF, which I have no experience with and 
don't understand.  Since I don't really have anything to do with the operation 
of my business anymore, it's likely that I will never understand OSPF and 
that's why I'm having a problem. 

It's philosophical.  I have felt in the past like my hands were tied when 
one person knew things about my network that I didn't know.  I don't like that 
feeling.  I know that I can do RIP.  I can fix whatever goes wrong if I need to.

If it's stable and works like it should ;)

  Not to be snide, but you are probably the only person who still knows rip. 
;-P 



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Re: [WISPA] RIP vs other routing protocols

2010-09-02 Thread Mark Nash - Lists
Ooooh forgot that one useless thing I did...led the team at Oregon State 
University that developed the implementation standard for Microsoft's Active 
Directory partitioning  replication, over a decade ago...still in use today 
with several hundred servers.  No need to mention the old ccMail system with 
over 300 post office databases sitting on Novell servers for which I  another 
guy wrote a series of batch files  apps nested 8 levels deep, to replicate 
directory changes between the post office databases...before ccMail had a 
directory update app that worked.  That was fun. 

Good stuff for a laugh and a nod for those who understand us older guys and 
our older protocols.
  - Original Message - 
  From: Mark Nash - Lists 
  To: WISPA General List 
  Sent: Thursday, September 02, 2010 2:07 PM
  Subject: Re: [WISPA] RIP vs other routing protocols


  Yes, there are lots of old things in my head.  I can dig out my old Netware 
CNE badge, ran 10-Base2, Token-Ring, Arcnet, Apple's PhoneNet, and can hang as 
a first chair tuba player in any of the top 10 symphony orchestras in our 
country, but to quote Leslie Nielson That's not important right now.  

  And then there's the fact that I live quite comfortably, using RIP for my 
business.

  If it's time to change, we will change, but I haven't seen a compelling 
*enough* reason to get over my philosphical problem that I laid out in my 
previous post.  I want to know if this RIP problem is smoke  mirrors masking 
an ACTUAL problem.
- Original Message - 
From: Jeremy Parr 
To: WISPA General List 
Sent: Thursday, September 02, 2010 1:59 PM
Subject: Re: [WISPA] RIP vs other routing protocols


On 2 September 2010 16:38, Mark Nash - Lists markl...@uwol.net wrote:

  We know how to avoid routing loops.  As I said before, RIP has been 
around for decades and I know it well.  

  Our engineer wants to get us into OSPF, which I have no experience with 
and don't understand.  Since I don't really have anything to do with the 
operation of my business anymore, it's likely that I will never understand OSPF 
and that's why I'm having a problem. 

  It's philosophical.  I have felt in the past like my hands were tied when 
one person knew things about my network that I didn't know.  I don't like that 
feeling.  I know that I can do RIP.  I can fix whatever goes wrong if I need to.

  If it's stable and works like it should ;)

Not to be snide, but you are probably the only person who still knows rip. 
;-P 










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Re: [WISPA] RIP vs other routing protocols

2010-09-02 Thread Mark Nash - Lists
Mikrotik ethernet routers for larger sites.  On smaller sites, we have some 
StarOS access points (such as 4-port METRO) running RIP.

- Original Message - 
From: Butch Evans but...@butchevans.com
To: WISPA General List wireless@wispa.org
Sent: Thursday, September 02, 2010 2:49 PM
Subject: Re: [WISPA] RIP vs other routing protocols


 On Thu, 2010-09-02 at 13:16 -0700, Mark Nash - Lists wrote:
 I appreciate advice in many cases, but for this one, I have only heard
 one answer to the question... That is: Is RIP stable?  That person
 that answered said Yes.

 If the question is Is RIP stable?, then the answer is yes.  What
 platform are you running?  If you already said this, I missed it, as I
 unintentionally deleted about 1/2 of the posts in this thread this
 morning.

 There was a comment to the limitation of the depth of routers, which
 is not an issue for us.  We do not *intentionally* have routing loops.

 If you have under 15 hops to your deepest leg, then RIP should work
 well for you.  I agree with your assessment that there is no real
 compelling reason to change.  If you are moving away from the network,
 then it may be worth investigating suggestions to move from your new
 admins, however.  Beyond that, RIP makes a good enough solution.


 -- 
 
 * Butch Evans   * Professional Network Consultation*
 * http://www.butchevans.com/* Network Engineering  *
 * http://store.wispgear.net/* Wired or Wireless Networks   *
 * http://blog.butchevans.com/   * ImageStream, Mikrotik and MORE!  *
 



 
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Re: [WISPA] [WISPA Members] FCC Form 477 Due Sept. 1st **OFFLIST**

2010-08-31 Thread Mark Nash - Lists
We are using Powercode...

- Original Message - 
From: Josh Luthman j...@imaginenetworksllc.com
To: memb...@wispa.org
Cc: WISPA General List wireless@wispa.org
Sent: Tuesday, August 31, 2010 9:32 AM
Subject: Re: [WISPA Members] FCC Form 477 Due Sept. 1st


If anyone using Powercode has yet to do this or is working on this
today let me know.  I have some instructions that will save you some
time.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373



On Tue, Aug 31, 2010 at 10:14 AM, Rick Harnish rharn...@wispa.org wrote:
 This is the final reminder that FCC Form 477 is due tomorrow. All 
 broadband
 service providers, (telecommunications, cable, and broadband over power 
 line
 providers) must report broadband services by census tract, type of
 technology, and upload and download speeds on the FCC’s Form 477. The Form
 477 is due twice a year - in March and September.



 http://www.fcc.gov/form477/

 File Online

 Tutorial

 Technical FAQ



 This is not an invitation to discuss the politics which created this law.
 It is a law that Broadband Providers need to abide by. Providers that do
 not abide by this law are more at risk of subsidized overbuild through
 Broadband Stimulus Grants and other funded sources.



 Respectfully,



 Rick Harnish

 Executive Director

 WISPA

 260-307-4000 cell

 866-317-2851 WISPA Office

 Skype: rick.harnish.

 rharn...@wispa.org



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Re: [WISPA] Close range radio recommendation

2010-08-30 Thread Mark Nash - Lists
I just learned that with new firmware, UBNT just added support for multiple IP 
addresses on an interface.  We were wanting that alot...
  - Original Message - 
  From: RickG 
  To: WISPA General List 
  Sent: Monday, August 30, 2010 9:47 AM
  Subject: Re: [WISPA] Close range radio recommendation


  Ya, but I like the extra bells  whistles on the NS2.


  On Mon, Aug 30, 2010 at 12:43 PM, Greg Ihnen os10ru...@gmail.com wrote:

150'? Would't the Loco be better? It's a little less sensitive too on RX 
which might help prevent picking up interference, reflections etc.


Greg


On Aug 30, 2010, at 12:08 PM, RickG wrote:


  You didnt mention if clear LOS or not. If so, Nanostation2. 


  On Mon, Aug 30, 2010 at 11:48 AM, Jason Hensley ja...@jaggartech.com 
wrote:

Need something that will go a very short distance (less than 150’) with 
power that’s able to adjust down to where it doesn’t burn up radios.  Has to 
mount outside, and no, there’s no way to run Ethernet or fiber in this 
situation.  Bandwidth is not that big of a deal – 3-6meg will be more than 
enough.  Need only for VoIP traffic between two buildings.  



Thanks!






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Re: [WISPA] netflix/hulu IP's

2010-08-30 Thread Mark Nash - Lists
You need it if you have your own IP space, for BGP.  If you don't own your 
OWN public IPs, then you don't have one.
  - Original Message - 
  From: Kurt Fankhauser 
  To: 'WISPA General List' 
  Sent: Monday, August 30, 2010 10:15 AM
  Subject: Re: [WISPA] netflix/hulu IP's


  Interesting, whats an AS# ?

   

  Kurt Fankhauser

  WAVELINC

  P.O. Box 126

  Bucyrus, OH 44820

  419-562-6405

   

   


--

  From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
Behalf Of Michael Baird
  Sent: Monday, August 30, 2010 12:59 PM
  To: WISPA General List
  Subject: Re: [WISPA] netflix/hulu IP's

   

  Just contact Akamai, and give them your AS #, if you are using any amount of 
bandwidth they will colocate in your facilities (for free), so you can serve 
much of the Akamai content locally.

  Regards
  Michael Baird



  Whats your thoughts on blocking limelight IP's just for the customers that 
are abusing the service.

   

  Kurt Fankhauser

  WAVELINC

  P.O. Box 126

  Bucyrus, OH 44820

  419-562-6405

   

   


--

  From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
Behalf Of David E. Smith
  Sent: Monday, August 30, 2010 12:27 PM
  To: WISPA General List
  Subject: Re: [WISPA] netflix/hulu IP's

   

   

  On Mon, Aug 30, 2010 at 11:07, Kurt Fankhauser k...@wavelinc.com wrote:

  Whats the IP's to block so my customers can't use Netflix and Hulu.

   

   

  It would be just about impossible to do. Netflix uses Akamai, and Hulu uses a 
mixture of Akamai and Limelight for content delivery services. These are the 
same content-delivery services used by just about everyone that has lots of 
content to distribute to lots of people (I'm pretty sure Microsoft uses Akamai 
for Windows Update, for instance) - Akamai claims they're responsible for 15 to 
20 percent of all Web traffic on any given day, so blocking Akamai wholesale 
would probably be the worst idea.

   

  David Smith

  MVN.net

   


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Re: [WISPA] Close range radio recommendation

2010-08-30 Thread Mark Nash - Lists
You could put 100' of cheap RG58 cable between the radio and the antenna... at 
5800MHz gives you something like 31dB loss...
  - Original Message - 
  From: Jason Hensley 
  To: 'WISPA General List' 
  Sent: Monday, August 30, 2010 10:38 AM
  Subject: Re: [WISPA] Close range radio recommendation


  Not in this case.  Cables are already run so we're good there.  Thanks though!

   

   

   

  From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
Behalf Of Jerry Richardson
  Sent: Monday, August 30, 2010 12:35 PM
  To: WISPA General List
  Subject: Re: [WISPA] Close range radio recommendation

   

  Is there Coax or POTS in the building?

   

  A couple of Etherther Extenders can take care of difficult cable runs.

   

  - Jerry

   

  From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
Behalf Of Jason Hensley
  Sent: Monday, August 30, 2010 10:30 AM
  To: 'WISPA General List'
  Subject: Re: [WISPA] Close range radio recommendation

   

  Wall shot is not workable either.  These are old buildings that 2.4 does not 
penetrate at all (and 900 is out of the question) - we've already tried because 
the cable runs are just a real big pain!!

   

   

   

  From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
Behalf Of Chuck Profito
  Sent: Monday, August 30, 2010 12:24 PM
  To: 'WISPA General List'
  Subject: Re: [WISPA] Close range radio recommendation

   

  Then you have to have two, client and ap . if you are only going thru  say 
one wall, how about a single ruckus, the packman one.

   

  From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
Behalf Of Mike Hammett
  Sent: Monday, August 30, 2010 10:06 AM
  To: WISPA General List
  Subject: Re: [WISPA] Close range radio recommendation

   

  The Nanos have a hard time adjusting power down that far, though.

 -Mike HammettIntelligent Computing Solutionshttp://www.ics-il.com 
  On 8/30/2010 11:38 AM, RickG wrote: 

  You didnt mention if clear LOS or not. If so, Nanostation2. 

  On Mon, Aug 30, 2010 at 11:48 AM, Jason Hensley ja...@jaggartech.com wrote:

  Need something that will go a very short distance (less than 150') with power 
that's able to adjust down to where it doesn't burn up radios.  Has to mount 
outside, and no, there's no way to run Ethernet or fiber in this situation.  
Bandwidth is not that big of a deal - 3-6meg will be more than enough.  Need 
only for VoIP traffic between two buildings.  

   

  Thanks!




  

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Re: [WISPA] (DIRECTLY) Connecting two wireless with a RF cable

2010-08-30 Thread Mark Nash - Lists
arcnet, dude...

- Original Message - 
From: Leon D. Zetekoff wa4...@backwoodswireless.net
To: wireless@wispa.org
Sent: Monday, August 30, 2010 4:27 PM
Subject: Re: [WISPA] (DIRECTLY) Connecting two wireless with a RF cable


  On 08/30/2010 06:39 PM, Paolo Di Francesco wrote:
 well, just using the usual things for non usual situations.

 I was considering: if I have to do more than 100 meters ethernet what
 would I use? well 100m of LMR400 can be a solution in some cases (yeah I
 know fiber, but as I said I was curious about RF cables).

 In a previous post I saw somebody talking about ethernet over coaxial,
 so this is like the same, but with no copper/RJ45 connector. It's
 directly into the router. I am not looking for speed, I was considering
 that even with 200m or 300m LMR400 cables you could do the same job.

 snip

 to show my age...ethernet started on coax; RG8/u (thick-net) or RG58/u
 (thin-net). 50 ohm terminators were on both sides. Connections were made
 with BNC or in the case of RG8 I think it was an AUI connector. BNC T
 connectors were used on each thin-net card.

 Also, who remember token-ring? I have a PCMCIA adapter for it. :-)

 Leon


 
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Re: [WISPA] Backend systems

2010-08-23 Thread Mark Nash - Lists
This may be getting a little off-topic, but this is a benefit of back-end 
systems:

We have tiered service levels...the more you pay the faster you go.  We have 
bandwidth caps (FAPs)...the higher level tiered service you pay for, the 
higher your FAP limit is so you can download more.

About this time, we see customers getting slowed down because they hit their 
FAP.  After we explain this to them, most of them opt for a higher level of 
service so they can download more.

This nets us about $50-$60 a month in additional revenue EVERY MONTH for 
doing nothing but having the limits (and explaining it to them over the 
phone).

No more equipment cost, no truck roll, no blah blah blah...

This is for residential, BTW... Currently, business-class service levels 
currently do not have a FAP.  We do get some customers opting for a business 
class service (higher price) to get no FAP limit.

In any case, if this is something you are looking at doing (bandwidth caps), 
here's something in the Plus column...

- Original Message - 
From: Blake Covarrubias bl...@beamspeed.com
To: WISPA General List wireless@wispa.org
Sent: Monday, August 23, 2010 8:19 AM
Subject: Re: [WISPA] Backend systems


Oops. Dropped my iPhone and sent that out prematurely  with some unfinished 
sentences. Oh well.

Point is, Plat wasn't that difficult to grok. I think its a great platform 
to invest time and energy into. The documentation is pretty clear, and the 
support is good. I recommend it. It definitely helped us streamline our 
billing and account management, and continues to do so as we implement more 
of its features.

The only issue I have with Plat is the service provisioning dialogs get 
messy very quickly when provisioning objects with quite a few service 
parameters. For example, I haven't found a clean way to manage customer DNS 
records from Plat, or WiMAX QoS profiles. Anyone using Plat should 
understand the particular limitations I'm talking about.

*sigh* Perhaps I'm just looking to integrate too much…

--
Blake Covarrubias

On Aug 23, 2010, at 8:11 AM, Blake Covarrubias wrote:

 Wow. Really? I found the documentation on Plat to generally be 
 understandable...enough that I was able to wrap my mind around it  
 perform a conversion from QuickBooks.

 I implemented Plat in '07. Instead of just importing basic customer info  
 starting balances (as recommended) I actually wrote code to import all 
 historical data from QuickBooks into Plat. Past invoices, payments, etc 
 biofiwere all re-created in Plat. I even tied in provisioning for most of 
 our back-end services (email, DHCP, RADIUS, FTP, CPE ) into Plat after the 
 initial import.

 --
 Blake Covarrubias

 On Aug 23, 2010, at 7:41, tfad...@coastinet.com wrote:

 I purchased platypus in 2007 and tried to implement it. It was rather 
 difficult and cryptic. I abandoned the project.

 On Sunday 22/08/2010 at 5:23 pm, David Sovereen wrote:
 Have you looked at Platypus?  Costs less, does more, scales big, and is 
 a proven solution (I've been using for 13 years, since 1997).

 Dave

 On Aug 22, 2010 7:50 PM, tfad...@coastinet.com wrote:
  I have been using Quickbooks memorized transactions since 2001, I
  added a JFFNMS monitoring server in 2004, a Scrutinizer Netflow server
  in 2007 We currently have 700+ customers
 
  My main problem with Quickbooks for billing is that it does not handle
  late fees adequately, so I don't charge them now. I have 300 customers
  I could charge a $5 late fee this month and about 40 people I could
  charge a $15 reconnect fee this month as well. That is over $2, 000: I
  know with late fees, this number would come down, maybe cut in
  half(which would mean I would get my money sooner). That is why I can
  cost justify moving to Powercode. I have seen enough improvement over
  the last year with Bertram buying them that I feel comfortable enough
  to move forward with them.
 
  My other problems are, call tracking for tech support, auto shutoff
  and auto reconnect. Online payment and transaction
  history for my customers, double data entry into Quickbooks and
  JFFNMS. Everything I need(still keep Netflow Server) to see would be
  on one system. My hope is that all the Azotel will continue to improve
  which should keep the Powercode folks focused on adding features and
  enhancements to their system. Competition is good for everyone!
 
 
  On Sunday 22/08/2010 at 3:33 pm, Mike Hammett wrote:
  I'm looking to have something completely in place by the end of the
  year. Because of the issues Matt pointed out, I don't want to really
  add much more until it's automated.
 
  Well, after I rebuild a bunch of backhauls and turn a new network 
  into
  a
  routed one, the backends are next on my list.
 
  There sure isn't much information out there on Azotel. If I didn't 
  get
  the Solutions4ebiz emails, I'd think it was a secret. I remember
  deciding against Platypus years ago, but now I don't remember why.
  Maybe I should 

Re: [WISPA] Major Disaster

2010-08-18 Thread Mark Nash - Lists
bridge loop?
arp storm?

That's an awful lot of clients on that one AP.  If all your CPEs are in bridge 
mode you could have alot of customer routers creating an arp storm for you.
  - Original Message - 
  From: Ryan Spott 
  To: WISPA General List 
  Sent: Wednesday, August 18, 2010 8:22 AM
  Subject: Re: [WISPA] Major Disaster


  Do you have public IPs on this tower, can one of us log in and look?


  Are you keeping cacti or MRTG graphs of your signal strength etc?


  If I still lived in Boonville I would be over in a heart-beat!


  ryan




  On Wed, Aug 18, 2010 at 8:05 AM, ~NGL~ n...@ngl.net wrote:

I have a tower with all Tranzeo equipment.
Backhaul to tower is TR-5plus 5.8
The AP is TR-902 NF with a 180 degree antenna.
50 TR-902-11 as clients

All was working well until about 10 days ago when we noticed the speeds 
were starting to decline.
Since then it is a nightmare speeds are usually good 3000Mbps up and 1.2 
down]
Then during the next 4-5 hour speed decline to about 100k up

Speeds remain good and constant thru the backhaul

We have done the following:
Changed the AP
Rewired the tower
Replaced the power to the AP

Any suggestions as to what problem is.

We are a small company and this could break us
NGL





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Re: [WISPA] Major Disaster

2010-08-18 Thread Mark Nash - Lists
If you have 50 clients on 5MHz you need to change IMO.

- Original Message - 
From: ~NGL~ n...@ngl.net
To: WISPA General List wireless@wispa.org
Sent: Wednesday, August 18, 2010 8:48 AM
Subject: Re: [WISPA] Major Disaster


 Quarter 5 MHZ
 908/5 MHZ

 --
 From: Leon D. Zetekoff wa4...@arrl.net
 Sent: Wednesday, August 18, 2010 8:39 AM
 To: wireless@wispa.org
 Subject: Re: [WISPA] Major Disaster

  On 8/18/2010 11:31 AM, ~NGL~ wrote:
 All clients
 Changed channels several times
 NGL
 what channel sizes? What freqs are you on for CPE and AP?

 Leon




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Re: [WISPA] UBNT thoughts

2010-08-10 Thread Mark Nash - Lists
Where we have seen a difference in value of equipment is in the failure/repair 
rate.  Ours is horrible.  The success or failure of build-em-yourself radios 
depends GREATLY on the quality of the install/installer (we have alot of 
StarOS, alot of weatherproofing tape, alot of pigtails, alot of jumpers).  

With UBNT, we are hoping to get a good balance between price of CPE and reduce 
the chance of carelessness costing us a service call down the road.  For 
instance, I used Tranzeo for a while (a couple hundred of them - integrated 
antenna models), and those CPE either worked or died, but never had install 
quality problems.

So, there is value in equipment if it facilitates easy quick installs and 
doesn't require a service call later because of a stupid pigtail not being 
connected to the radio quite right.
  - Original Message - 
  From: Faisal Imtiaz 
  To: WISPA General List 
  Sent: Sunday, August 08, 2010 10:23 PM
  Subject: Re: [WISPA] UBNT thoughts


  Those prices are crazy... yes.. but the are here and I believe that they will 
stay like this for a while.. ATT is fighting to  compensate for it's declining 
business in phone lines. and Comcast is eagerly looking to eat ATT's lunch.

  I agree with you about sticking with Moto if and when they come thru.. but 
you will also have to calculate your ROI..

  I don't understand your comment about Moto having sync and same Throughput as 
UBNT MIMO ? ... are you referring to PMP430 ... I thought that was 802.11n  
MIMO as well. Would love to hear some comparison for feedback on the PMP430

  The links we are putting up are capable of doing 30-75meg (tcp thruput) in 
20mhz channel and about  60-150meg (tcp thuput) in 40mhz channel. The gear is 
cheap.. so we are choosing to build towers/pop  to service a 5mile radius tops. 
The trick is to use the dual polarity antennas (from UBNT) and with the M 
radios, rather than trying to hack some sort of a hybird.. (there are folks who 
are doing that for transition purposes). The equipment is in-expensive... so 
why do an Omni . I am not so worried about the plastic radios, I am also 
not looking for them to last 10 years either... 

  So far, we have not seen any issues in running VOIP on these links either... 
but then again, we are not needing to put 200 subs on a single AP either.

  For right now, they are a great tool in the tool bag, until someone else 
steps up to the plate. So far all of the other MIMO, 802.11n radio producers 
have offered rather expensive PTP solutions only... It is hard to figure out it 
is worth it to pay an extra $1500 or $2000 per link for another mfg's MIMO PTP 
solution vs UBNT. Time will tell meanwhile for us.. have to use what is 
available...

  Supposedly, Firing up UBNT Radios with Airmax on them, gives a lot of grief 
to Moto Canopy and  I am very much interested to see how their 802.11n 
implementation on 900mhz performs what they are showing on their spec 
sheets is definetly making everyone shake their heads and say...  I really 
want to see that to believe it.. ...we will find in out about 45 days when the 
radios become available in the US.

  Loosely speaking, don't let anyone tell you that there is value in Equipment, 
I have a backroom full of $150,000(each)Redback Routers which are not worth 
$1500each any moreFor a WISP or ISP the value is purely in the subscriber 
base there is some intrinsic value in equipment, to the degree that can be 
leveraged to add more revenue generating services..


  Regards.


Faisal Imtiaz
Snappy Internet  Telecom
7266 SW 48 Street
Miami, Fl 33155
Tel: 305 663 5518 x 232
Helpdesk: 305 663 5518 option 2 Email: supp...@snappydsl.net



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Re: [WISPA] computer won't connect to radio

2010-08-06 Thread Mark Nash - Lists
Crossover issue?  We had a new installer come across this the other day.

- Original Message - 
From: Terry Hickey thic...@rockies.net
To: WISPA General List wireless@wispa.org
Sent: Friday, August 06, 2010 9:56 AM
Subject: Re: [WISPA] computer won't connect to radio


I have had Tranzeo radios go fubar so they only will connect if the
 connecting computer/nic is set at 10 Mb

 Terry

 - Original Message - 
 From: Marlon K. Schafer o...@odessaoffice.com
 To: WISPA General List wireless@wispa.org
 Sent: Friday, August 06, 2010 10:27 AM
 Subject: [WISPA] computer won't connect to radio


 OK, here's a good one.

 Have a long term customer that can't get internet all of the sudden.

 Shows no cable plugged into his computer.

 Had him try a laptop, it worked fine.

 Next had him take his computer to a repair shop for a new nic card.  His
 computer DID work in town though.

 Back home, it wouldn't work with the radio.

 So I went out there to check this out.  My laptop would work just fine.
 His
 desktop wouldn't.

 I ended up installing a router and all is working nicely now.  His
 computer
 will talk to the router, but going right to the radio we show no cable
 connected.

 Anyone seen this before?

 I assume this is being caused by some kind of voltage miss match that the
 other devices aren't as sensitive to?

 shrug
 marlon



 
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Re: [WISPA] Ubiquiti Link - Poor Performance

2010-08-06 Thread Mark Nash - Lists
How about insufficient power to the radio?
  - Original Message - 
  From: Mike 
  To: 'WISPA General List' 
  Sent: Friday, August 06, 2010 11:47 AM
  Subject: Re: [WISPA] Ubiquiti Link - Poor Performance


  Is one end lower than the other?  If so, there could be a duct that is 
steering the signal or reflecting it away from the intended path. Generally 
though, that would be reciprocal, but not always. I had a tropospheric event 
this morning.  Such events are way beyond the statistical norm for my area 
already this year.

   

  Friendly Regards,

   

  Mike

   


--

  From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
Behalf Of RickG
  Sent: Friday, August 06, 2010 1:12 PM
  To: WISPA General List
  Subject: Re: [WISPA] Ubiquiti Link - Poor Performance

   

  Weather has been hot  humid. You think I can get better info with an 
analyzer than the built in Ubiquiti? 

  On Fri, Aug 6, 2010 at 8:25 AM, Mike m...@aweiowa.com wrote:

  In my mind, you have eliminated mechanical and radio things.  I take your
  alignment is right.  I would at this point suspect interference.  What has
  your weather been like?  I have seen episodes of tropospheric ducting do
  that.  I had episodes earlier this summer where I had several days of some
  serious ducting events.  It's usually when a cooler layer of stale air is
  trapped by warmer upper air.  Can you get your hands on an analyzer?

  Like I said, the Metageek WiSpy and software is a great little tool for the
  money.  It runs great on my netbook.  If I had a 5.8 version I'd overnight
  it to you.

  Friendly Regards,

  Mike



  -Original Message-
  From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
  Behalf Of RickG

  Sent: Friday, August 06, 2010 6:17 AM
  To: WISPA General List
  Subject: Re: [WISPA] Ubiquiti Link - Poor Performance

  No transmitters that I know of. There is a WISP with Canopy in the
  next town over but its at least 5 miles away. My magic wand broke too.
  Thanks!

  On Thu, Aug 5, 2010 at 11:25 PM, Mike m...@aweiowa.com wrote:
   The USB extension would be for the WiSpy device you'd hook to the antenna.
   That way you have plenty of cable and don't have to assume a difficult
   position.  I have the 2.4G version of the WiSpy but not the 5.8.  It can
   tell you a lot for a simple device.
  
   Is there any sort of nearby transmitter where they might have turned up
  the
   power?
  
   Did someone deploy Canopy close to you?
  
   I'd loan you my magic wand, but mine broke.
  
   -Original Message-
   From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
   Behalf Of RickG
   Sent: Thursday, August 05, 2010 7:29 PM
   To: WISPA General List
   Subject: Re: [WISPA] Ubiquiti Link - Poor Performance
  
   Yes, I use a netbook cause its so easy to take up the tower. I have no
   tried a USB cable on a Rocket yet but I added a spare Ethernet cable
   last night. No help.
  
   On Thu, Aug 5, 2010 at 8:20 PM, Mike m...@aweiowa.com wrote:
   One of those MetaGeek things screwed into your antenna would tell you a
   lot.
   You'd have to carry a laptop (netbook!) and (do this!) carry a USB
   extension
   cable.
  
   If you are sending large packets to a local device with ping, and seeing
   loss, I would suspect the CAT5?  Spare one up the tower?  Can you pull a
   new
   one?  Did you recrimp the ends?
  
  
   -Original Message-
   From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
   Behalf Of RickG
   Sent: Thursday, August 05, 2010 7:09 PM
   To: WISPA General List
   Subject: Re: [WISPA] Ubiquiti Link - Poor Performance
  
   Loss is right, Big time! The Ubiquiti spectrum analysis shows low
   noise across all bands. I think its about the same as when it was
   installed but not 100% sure. I'm also not sure if its enough to cause
   the issue I'm experiencing. Going up to swap the AP now...will advise.
  
   On Thu, Aug 5, 2010 at 8:04 PM, Mike m...@aweiowa.com wrote:
   Send some really large packet count pings to the device.  Do you see any
   loss?
  
   There might be an interference source that cropped up that the regular
   radio
   scanners won't see.  Can you beg, borrow or make an analyzer?
  
   Friendly Regards,
  
   Mike
  
  
  
  
  
  
  
  
  
  
   
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Re: [WISPA] Ubiquiti Link - Poor Performance

2010-08-05 Thread Mark Nash - Lists
Did ack timing get off somehow?

- Original Message - 
From: KosiNet Wireless wirel...@kosinet.com
To: WISPA General List wireless@wispa.org
Sent: Thursday, August 05, 2010 4:33 PM
Subject: Re: [WISPA] Ubiquiti Link - Poor Performance


 Rick,

 I hate to ask what my be obvious Are you running through a switch? 
 Could
 it be a negotiation issue?

 But, with the signal degradation, it sounds more like an antenna or water
 issue.

 -Gary-

 - Original Message - 
 From: RickG rgunder...@gmail.com
 To: fai...@snappydsl.net; WISPA General List wireless@wispa.org
 Sent: Thursday, August 05, 2010 5:30 PM
 Subject: Re: [WISPA] Ubiquiti Link - Poor Performance


 Faisal, I was hoping you would reply! My answers inline below:

 On Thu, Aug 5, 2010 at 4:30 PM, Faisal Imtiaz fai...@snappydsl.net 
 wrote:
 do the ususal stuff...

 Try changing channel ?

 Yes. Tried all available channels.

 Try to shrink the channel to 10mhz or 5mhz

 Yes. Results were just as bad if not worse.


 Any possibility of water in the cables  ?
 or something phyiscally off
 with the coax jumpers ?

 I tried multiple new cables. Plus, eliminated cables by using the
 Nanobridge.

(AP side ?)

 Since you have done everything on the far side. how about looking at the
 AP Side

 It's possible. Going there now. But, other link off sector is working
 well albeit a bit degraded compared to what it was when originally
 installed.



 Run ...Airview to see if there is interference that is not being picked
 up on site survey ?

 Airview channel usage attached. I didnt realize you have to save each
 scan separately. WIll get all results later.


 Faisal Imtiaz
 Snappy Internet Telecom

 On 8/5/2010 4:01 PM, RickG wrote:
 Here is a good one!

 I have a short link of about 3 miles from my main tower to another.
 On the main tower I have four UBNT 5G-20-90's with RockeyM5's running
 firmware 5.2. All have performed very well since I installed them
 earlier this year. On the other end at the problem tower I have a 26Db
 grid with a BulletM5 also running fw5.2. The link was doing well until
 two days ago. Then, the latency went through the roof. I assumed it
 was the radio but after switching it out twice, I decided to blame the
 antenna. So, I swapped out the grids multiple times. Then decided to
 try a Nanostation, and a Nanobridge but got worse results. I'd blame
 the sector on the main tower but another link on it remains working
 well. There is a topology difference between the working link and the
 poor link with the later being higher. There is some noise in the area
 but not unusual. What I do note is that the main tower does not see
 the far end very well (-78) and it should really be much higher. The
 receive rate is only 6.5Mbps.

 At any rate, I've got about 3 dozen subs on this tower and worked on
 it until 5am so I'm ready for some fresh input!

 Thanks in advance!
 -RickG


 
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Re: [WISPA] OT: New Tax Recordkeeping Rules Will Cost SmallBusinesses

2010-08-04 Thread Mark Nash - Lists
Let's hope it turns out to be nothing.  Would be burdensome.  For some more 
than others.

- Original Message - 
From: MDK rea...@muddyfrogwater.us
To: WISPA General List wireless@wispa.org
Sent: Wednesday, August 04, 2010 10:56 AM
Subject: Re: [WISPA] OT: New Tax Recordkeeping Rules Will Cost 
SmallBusinesses


 That came to the attention of the list several months ago.What's come
 out since then, is that the IRS itself hasn't the capacity to even deal 
 with
 the 1099's, nor have they the automated capacity to do what Congress
 intended they use them for. Nor has Congress provided the means of
 funding the changes necessary to do so.

 The IRS is attempting to thin the number of 1099's by administrative 
 relief,
 by saying that all credit card and debit card transactions, for instance,
 are going to be exempt.However, that's not set in stone, because it is
 actually re-writing what Congress clearly intended in the bill.

 I believe there's some Republican congresscritters who are seeking to 
 repeal
 this, specifically, but right now, I'm not in possession of that 
 factually,
 I don't know the names.   This rule was imposed by Obamacare, and was
 written into health care reform.

 There's a very sizeable number of states and other individuals, as well as
 class action lawsuits (of which I am a member of one) who is suing 
 Congress
 over a number of provisions in the bill.Overlooked by the writers, was
 the need to write severability into the bill, so if any portion or part or
 segment or function of it is found illegal or unenforceable or
 unconstitutional by the courts, the whole will be nullified.

 So, while yeah, this looks like a big deal for some, it may, if the 
 lawsuits
 win, turn out to be nothing, and a lot of our headaches can or will be
 dispatched in court.



 ++
 Neofast, Inc, Making internet easy
 541-969-8200  509-386-4589
 ++

 --
 From: Matt lm7...@gmail.com
 Sent: Wednesday, August 04, 2010 7:16 AM
 To: motor...@afmug.com; WISPA General List wireless@wispa.org
 Subject: [WISPA] OT: New Tax Recordkeeping Rules Will Cost Small 
 Businesses

 http://www.toolkit.com/news/newsDetail.aspx?nid=10-161Form1099


 
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Re: [WISPA] [WISPA Members] Health Insurance

2010-08-03 Thread Mark Nash - Lists
Anyone got a 10-foot-pole that I could use to NOT touch this with?

Anyone?  Anyone?

- Original Message - 
From: MDK rea...@muddyfrogwater.us
To: WISPA General List wireless@wispa.org
Sent: Tuesday, August 03, 2010 4:26 PM
Subject: Re: [WISPA] [WISPA Members] Health Insurance


I have limited sympathy with your comments for a simple reason...Health
 Care IS NOW a political topic.So is broadband.  So is internet network
 operations.   So is bandwidth control, so is hiring someone, so is firing
 someone, so are the money management choices you make, so is retirement, 
 so
 are benefits, so are, well, dang near every aspect of our business lives.

 I'd say none of us, at least the smaller guys, asked for any of this to be
 brought upon us.20 years ago, hardly a single thing mentioned above 
 was
 or had ANY political concerns, and now, they're all political, and rarely
 are the political concerns going to bring about wise or prudent outcomes.

 This has been pushed upon us, by interests not in our favor, and those
 interests are not going away, nor are they moderating in the slightest. 
 In
 fact, they are intent upon making MUCH more of our businesses and lives
 political.

 Yes, there are simple dollar value equations to some aspects of employer
 based health care, but some of it's purely political now.Any 
 discussion
 of bandwidth management and application prioritization necessitates a
 weighing and ultimately making judgments about political things.   Even
 arguments over what the politics actually means and how far it intends to
 reach and how much it legally CAN reach.   Which ultimately brings us to 
 the
 point where we discuss the topic of health care the same way we discuss
 customers who use the CD tray as a coffee cup holder, or expect us to do
 miracles, on a budget of dander and fluff - and that discussion is by
 necessity as much political as moral, logical, ethical.

 So you want us to NOT express our opinions on the nature of the political
 intrusions into our business.Might as well say that we can't express
 opinion about cranky customers, or which operating system is best on SBC's
 or how to manage a network.   By necessity, these things are all relevant,
 as are our opinions of them.  But so, too, the political aspects of our
 business, must be at least some what legitimate to discuss, lest we as a
 group by default follow a political course with no discussion or even
 consideration to where that leads us.

 It would be reasonable and proper to ask to keep such discussions relevant
 and topically accurate, and to try to keep this from degenerating into a
 political flame war.   More importantly, it is necessary that respect be
 given to those who don't agree with your opinion, and that the there is
 only one default and acceptable opinion - that which is politically
 correct and I see that happen in a lot of places these days.   And 
 usually,
 that opinion and default position is utterly indefensible, but is never
 challenged, due to the powers that be preventing dissent.

 I would prefer that our discussions were not about politics.   But they 
 have
 to be, since politics has invited itself into darn near every aspect of 
 our
 business.I'd say there's a powerful lesson there... but that would be
 ideological, huh.

 Sigh.


 ++
 Neofast, Inc, Making internet easy
 541-969-8200  509-386-4589
 ++

 --
 From: Forbes Mercy forbes.me...@wabroadband.com
 Sent: Tuesday, August 03, 2010 10:45 AM
 To: WISPA General List wireless@wispa.org; memb...@wispa.org
 Subject: Re: [WISPA] [WISPA Members] Health Insurance

 Rick,

 Can we nip this in the butt right now?  The discussion was to see if it
 was feasible for WISPA to look at a group rate for health care, it is
 now evolving into a political discussion.  Political discussions usually
 degrade into undesirable threads which make people mad and ultimately
 cause one or more to ask to be unsubscribed from the Members list.  We
 consider that a sad loss because they won't get the benefit of the many
 discussions we have that have to do with being a WISP just because
 someone wanted to spread their own political views.  We are not an
 advocacy for political causes other than for more spectrum and better
 rules for WISP's.  You obviously wanted to spread your views all across




 
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Re: [WISPA] Monitor / Notify App

2010-07-30 Thread Mark Nash - Lists
In the first couple years of my WISP, I used MultiPing.  It can email but 
not text.  It can even fire off processes (I used it to run a script to 
reboot UPS's or reset Trango's in the early days).  It can tell you if the 
device is totally down or if it has high latency.

Easy to configure.  Very straight-forward.

- Original Message - 
From: KosiNet Wireless wirel...@kosinet.com
To: WISPA General List wireless@wispa.org
Sent: Thursday, July 29, 2010 8:30 PM
Subject: [WISPA] Monitor / Notify App


I need a cheap / easy app to monitor a temporary link setup. Must be able 
to
 monitor and Email / Txt me if there are any outages...

 Preferably Windows based, as I don't have time to do this one myself.

 What are you guys running?

 Thanks, Gary.



 
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Re: [WISPA] Monitor / Notify App

2010-07-30 Thread Mark Nash - Lists
Can you set up a white list for the IP or the sending email address?

- Original Message - 
From: Kosinet Wireless wirel...@kosinet.com
To: WISPA General List wireless@wispa.org
Sent: Friday, July 30, 2010 8:13 AM
Subject: Re: [WISPA] Monitor / Notify App


 That looks cool - I just downloaded The Dude software and set it 
 up.Pretty
 impressed  The only problem I've seen so far - There doesn't seem to 
 be
 anyway to to authenticate to my Mail Server. (But I've only given it 10
 minutes of my time)

 Thanks all,

 -Gary-


 - Original Message - 
 From: Mark Nash - Lists markl...@uwol.net
 To: WISPA General List wireless@wispa.org
 Sent: Friday, July 30, 2010 11:00 AM
 Subject: Re: [WISPA] Monitor / Notify App


 In the first couple years of my WISP, I used MultiPing.  It can email but
 not text.  It can even fire off processes (I used it to run a script to
 reboot UPS's or reset Trango's in the early days).  It can tell you if 
 the
 device is totally down or if it has high latency.

 Easy to configure.  Very straight-forward.

 - Original Message - 
 From: KosiNet Wireless wirel...@kosinet.com
 To: WISPA General List wireless@wispa.org
 Sent: Thursday, July 29, 2010 8:30 PM
 Subject: [WISPA] Monitor / Notify App


I need a cheap / easy app to monitor a temporary link setup. Must be able
to
 monitor and Email / Txt me if there are any outages...

 Preferably Windows based, as I don't have time to do this one myself.

 What are you guys running?

 Thanks, Gary.



 
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Re: [WISPA] [WISPA Members] Health Insurance

2010-07-29 Thread Mark Nash - Lists
The IDEA of an HSA (Health Savings Account) is not for the employer to save 
money.  

See here: http://en.wikipedia.org/wiki/Health_savings_account

It's for the employee to have a employer-funded savings account for medical 
expenses.  Putting the normal, small expenses on the employee.  So if the 
employee is healthy and doesn't see a doctor much, that employee can realize a 
savings account that grows.  There is coverage in the case of a large problem.

So, while premiums ARE technically lower for the employer, the employer is then 
SUPPOSED to put what essentially is the difference between a traditional 
premium and an HSA premium in the employees HSA account.

This is a small step toward people paying for their own healthcare and having a 
savings later on in life when health care costs are higher.  The advisor I 
talked to stated that the payoff seems to be about 18 months.  In 18 months, if 
you don't have much in expenses, you begin to build your savings account to a 
point where it outperforms what a normal person would pay for out-of-pocket 
expenses.  If you run it dry constantly, then it will not perform well for you, 
and therefore YOU should stay on a traditional premium plan.

This is an employee-by-employee decision to make depending on the life 
circumstances of THAT employee and his/her family needs.
  - Original Message - 
  From: Bret Clark 
  To: WISPA General List 
  Cc: memb...@wispa.org ; motor...@afmug.com 
  Sent: Wednesday, July 28, 2010 4:56 PM
  Subject: Re: [WISPA] [WISPA Members] Health Insurance


  We went through an independent broker who essentially had created a small 
business group plan of area businesses that help keep cost down verses us going 
to the insurer ourselves. Another thing to consider is Health Savings Accounts 
(HSA) which are a lot less then regular health insurance but at least affords 
some piece of mind for employees in the event they are faced with a serious 
medical or health issue. 

  Bret

  On Wed, 2010-07-28 at 19:07 -0400, David Weddell wrote: 
I know that we are constantly battling pricing in health insurance. We 
would be interested in how we could participate in a “WISPA” group plan and 
with 60+ employees and families that we cover, you can imagine our monthly 
premium. I would assume that in an association plan, the more that participate, 
the better rates could be negotiated. We would be interested in helping with 
negotiations if needed. I believe this is a great idea and could benefit WISPA 
as a whole and encourage membership as well. 

 

 

Regards,

David Weddell

VP Business Development 

Corporate Partnerships

Omnicity, Inc.

 

www.omnicity.net

OTCMarkets: OMCY

 

866 586 1518 Corporate Office

765 499 7310 Cell

 

 


From: members-boun...@wispa.org [mailto:members-boun...@wispa.org] On 
Behalf Of Rick Harnish
Sent: Wednesday, July 28, 2010 5:40 PM
To: 'WISPA General List'; memb...@wispa.org; motor...@afmug.com
Subject: [WISPA Members] Health Insurance





I am curious about all the small operators out there.  What are you doing 
for Health Insurance?  Do you have individual policies?  Are you on your wife’s 
policy?  Is there a need for a WISPA Group Health Insurance Plan?  

 

I will be investigating this topic over the next few weeks.  I will most 
likely send out a survey in a week or two once I get together with an 
underwriter and see what the feasibility is.  Between now and then, I would 
like to encourage discussion to see whether it is worth our effort.

 

My goal is to offer a group plan that will assist those who do not have 
enough employees to justify an in-house group plan for their employees or 
themselves.  Hopefully, we can reduce your cost and improve your coverage.

 

Respectfully,

 

Rick Harnish

President

WISPA

260-307-4000 cell

866-317-2851 WISPA Office

Skype: rick.harnish.

rharn...@wispa.org

 





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Re: [WISPA] Health Insurance

2010-07-28 Thread Mark Nash - Lists
We provide health insurance for employees.  To keep absolute costs down, we go 
with a high deductible for our employees, though to offset the costs in the 
cast of anything major, we pay the first $1000 of the deductible on behalf of 
the employee.

We have 5 employees.  Owners have to pay for their own or get insurance 
elsewhere.

- Original Message - 
  From: Rick Harnish 
  To: 'WISPA General List' ; memb...@wispa.org ; motor...@afmug.com 
  Sent: Wednesday, July 28, 2010 2:40 PM
  Subject: [WISPA] Health Insurance


  I am curious about all the small operators out there.  What are you doing for 
Health Insurance?  Do you have individual policies?  Are you on your wife's 
policy?  Is there a need for a WISPA Group Health Insurance Plan?  

   

  I will be investigating this topic over the next few weeks.  I will most 
likely send out a survey in a week or two once I get together with an 
underwriter and see what the feasibility is.  Between now and then, I would 
like to encourage discussion to see whether it is worth our effort.

   

  My goal is to offer a group plan that will assist those who do not have 
enough employees to justify an in-house group plan for their employees or 
themselves.  Hopefully, we can reduce your cost and improve your coverage.

   

  Respectfully,

   

  Rick Harnish

  President

  WISPA

  260-307-4000 cell

  866-317-2851 WISPA Office

  Skype: rick.harnish.

  rharn...@wispa.org

   



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Re: [WISPA] Health Insurance

2010-07-28 Thread Mark Nash - Lists
though something major could include a cast, I mean to say in the CASE of 
anything major ;)

And owners pay for their own because we are an LLC.  As I understand it, if 
you're a different type of entity such as a C-Corp, you are an employee 
therefore you can get health insurance paid just like an employee.  LLC members 
are not employees.
  - Original Message - 
  From: Mark Nash - Lists 
  To: WISPA General List 
  Sent: Wednesday, July 28, 2010 2:57 PM
  Subject: Re: [WISPA] Health Insurance


  We provide health insurance for employees.  To keep absolute costs down, we 
go with a high deductible for our employees, though to offset the costs in the 
cast of anything major, we pay the first $1000 of the deductible on behalf of 
the employee.

  We have 5 employees.  Owners have to pay for their own or get insurance 
elsewhere.

  - Original Message - 
From: Rick Harnish 
To: 'WISPA General List' ; memb...@wispa.org ; motor...@afmug.com 
Sent: Wednesday, July 28, 2010 2:40 PM
Subject: [WISPA] Health Insurance


I am curious about all the small operators out there.  What are you doing 
for Health Insurance?  Do you have individual policies?  Are you on your wife's 
policy?  Is there a need for a WISPA Group Health Insurance Plan?  

 

I will be investigating this topic over the next few weeks.  I will most 
likely send out a survey in a week or two once I get together with an 
underwriter and see what the feasibility is.  Between now and then, I would 
like to encourage discussion to see whether it is worth our effort.

 

My goal is to offer a group plan that will assist those who do not have 
enough employees to justify an in-house group plan for their employees or 
themselves.  Hopefully, we can reduce your cost and improve your coverage.

 

Respectfully,

 

Rick Harnish

President

WISPA

260-307-4000 cell

866-317-2851 WISPA Office

Skype: rick.harnish.

rharn...@wispa.org

 










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Re: [WISPA] Rural Telco in Washington Gets $17,763 per line

2010-07-13 Thread Mark Nash - Lists
Do what you're drawn to do if you can afford it, but don't let anyone take 
advantage of you that you're not willing to support.

Generally, I don't give price breaks that don't make fiscal sense, unless 
it's an organization that I'm compelled to help.  Like I don't give breaks 
to any religious organization but I support habitat for humanity any time I 
can.  Vet groups  community centers, I'll give them whatever they need. 
Chamber of Commerce we trade service for membership.

One thing that works well for us is that we trade for auto service, though 
we just bought brand new trucks with 125k mile warranties so they're gonna 
be out of luck for awhile.

If you remain true to yourself and your efforts and balance that with giving 
where appropriate, then there's no problem sleeping at night.  You have to 
be able to afford your business activities and an appropriate lifestyle for 
yourself.  Otherwise, what are you doing in business?  For the fun of it? 
There's value also.

- Original Message - 
From: MDK rea...@muddyfrogwater.us
To: WISPA General List wireless@wispa.org
Sent: Tuesday, July 13, 2010 1:50 PM
Subject: Re: [WISPA] Rural Telco in Washington Gets $17,763 per line



 I dunno what it is about my personality, but I really, REALLY hate
 collecting money.I hate asking for it.I hate setting prices.

 I always look at it as if I were the customer, and what would things be 
 like
 if it were ME paying the bill.Maybe that's the wrong attitude, because
 honestly, it tends to make me undercharge.Objectively, you have to set 
 a
 'what your time is worth' value and stick to it.But when you do that,
 often you find that your bill is absurdly expensive.  like a $250 bill for
 fixing some guy's computer.   A computer that's not worth 300 bucks.

 I take those in from time to time, and work on them ONLY when I have 
 free
 time.   And the bill is small.

 Still, I think sometimes that's not quite right either, so how do you 
 choose
 to do what you do?   Conscience has to guide, but you also have to be 
 honest
 and you can't undercharge and stay in business, either.

 How do y'all do it?


 ++
 Neofast, Inc, Making internet easy
 541-969-8200  509-386-4589
 ++

 --
 From: RickG rgunder...@gmail.com
 Sent: Tuesday, July 13, 2010 8:52 AM
 To: WISPA General List wireless@wispa.org
 Subject: Re: [WISPA] Rural Telco in Washington Gets $17,763 per line

 You beat me to it Mark. In the end, history will show that the free
 government money attitude is what was at the root of our country's
 downfall. Most  WISP's are built on independance. We should fight
 against the use of our tax dollars for all these wasteful programs. I
 think all other utilities should be made to stand on their own as
 well. What better way to show that it works than by our own example?

 On Tue, Jul 13, 2010 at 11:14 AM, MDK rea...@muddyfrogwater.us wrote:
 If you did, how would you sleep at night, knowing you're ripping off
 money
 for nuttin?

 ++
 Neofast, Inc, Making internet easy
 541-969-8200  509-386-4589
 ++

 --
 From: Glenn Kelley gl...@hostmedic.com
 Sent: Monday, July 12, 2010 8:39 PM
 To: WISPA General List wireless@wispa.org
 Subject: Re: [WISPA] Rural Telco in Washington Gets $17,763 per line

 That was my question.

 I would love to find a way to get $300K to build a number of towers
 around - and then a few thousand per subscriber per year to give them
 VOIP
 and Internet...

 - but then again I guess we all would

 Something however for us to use perhaps as Fodder to show why we
 should -
 when we can service so many more.


 On Jul 12, 2010, at 11:36 PM, Jack Unger wrote:

  WISPs get a share of the USF funds that will be redirected to
 broadband?
 Noodle me that...



 
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Re: [WISPA] The hitch hikers guide to St. Louis.

2010-06-29 Thread Mark Nash - Lists
I'm bringing my woman with me (with respect to the women on the list - she 
calls herself that).

I want to know the great places to hang out, get buzzed, walk around  shop 
for artsy crap!

- Original Message - 
From: Marlon K. Schafer o...@odessaoffice.com
To: WISPA General List wireless@wispa.org
Sent: Monday, June 28, 2010 8:05 PM
Subject: Re: [WISPA] The hitch hikers guide to St. Louis.


 The real question is:  Is Stuart going to book a tour?

 roflol

 ciao,
 Stuart Pierce

 - Original Message - 
 From: Rick Harnish rharn...@wispa.org
 To: 'WISPA General List' wireless@wispa.org
 Sent: Saturday, June 26, 2010 3:18 PM
 Subject: Re: [WISPA] The hitch hikers guide to St. Louis.


 Mike,

 I haven't organized any trips like an arch tour or a trip to a Cardinals
 game.  I would suggest doing either on Tuesday or Thursday evening before
 or
 after the event.  I have heard some talk about going to a game.  I would
 love someone stepping in to organize an extracurricular activity as I 
 know
 I
 won't have time.

 Thank and I look forward to meeting you.  It seems like we already have.

 Thanks,
 Rick

 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Mike
 Sent: Saturday, June 26, 2010 5:35 PM
 To: 'WISPA General List'
 Subject: [WISPA] The hitch hikers guide to St. Louis.

 I've decided I'm going to St. Louis.  Who is going where it would be
 convenient to arrive together? Too close to fly.  Kinda like my
 generation;
 too young for Woodstock, too old for Sesame Street.

 I hope someone has an arch tour in the works; I'd do that if time
 allows.

 I am looking forward to attaching faces to names.  I will be one of the
 faces without a name.

 Friendly Regards,

 Mike

 Mike Gilchrist
 Disruptive Technologist
 Advanced Wireless Express
 P.O. Box 255
 Toledo, IA   52342
 239.770.6203
 m...@aweiowa.com


 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Mike Hammett
 Sent: Saturday, June 26, 2010 8:45 AM
 To: WISPA General List
 Subject: Re: [WISPA] [Motorola II] Network Redesign

 https://www.arin.net/policy/nrpm.html#four222
 The smallest you can request is a /22 if multihomed.

 https://www.arin.net/policy/nrpm.html#two7
 It appears they have changed the definition.  It used to include a
 section
 on going to be multihomed in 30 days or some bit.

 If not multihomed, the smallest you can request is a /20.

 -
 Mike Hammett
 Intelligent Computing Solutions
 http://www.ics-il.com



 On 6/26/2010 8:22 AM, Alan Bryant wrote:
  Apparently I talked with the wrong. Person or things have changed.
  ARIN told me that I needed to be multihomed or show the need for a
 /20.
 
  On Jun 26, 2010 6:32 AM, Francois D. Menardfmen...@xittel.net
 wrote:
 
  You do not need to be multihomed, just need to demonstrate intent to
  be multihomed... And show need for 400+ IP's
 
  --
  fmen...@xittel.net
 
 
  On 2010-06-25, at 17:21, Alan Bryanta...@gtekcommunications.com
 wrote:
 
 
  We do not have them fr...
 
 
 
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Re: [WISPA] Connect to Old StarOS Boards

2010-06-14 Thread Mark Nash - Lists
You could do a frame capture with wireshark.  Used ethereal a long time 
ago..

- Original Message - 
From: Steve Barnes st...@pcswin.com
To: WISPA General List wireless@wispa.org
Sent: Monday, June 14, 2010 7:12 AM
Subject: [WISPA] Connect to Old StarOS Boards


I have some old StarOS boards that have been taken out of service.  The 
info tags were ripped off so I have no Idea of IP's.  Any type of MAC 
locator App like the Tranzeo Victor or UBNT Discovery or MT winbox for 
these?

 Steve Barnes
 RC-WiFi Wireless Internet Service


 
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Re: [WISPA] Availability Monitoring

2010-06-03 Thread Mark Nash - Lists
Nagios / The Dude...

- Original Message - 
From: D. Ryan Spott rsp...@irongoat.net
To: WISPA General List wireless@wispa.org
Cc: WISPA General List wireless@wispa.org
Sent: Thursday, June 03, 2010 3:17 PM
Subject: Re: [WISPA] Availability Monitoring


I do this for my network and my competitors. :)

 Nice to compare apples to rotten apples.

 ryan



 On Jun 3, 2010, at 3:10 PM, Nick Huanca n...@greataukwireless.com
 wrote:

 Hi all,

 I wanted to see if anyone has any ideas on Availability Monitoring
 of core
 devices and APs. Is anyone out there performing availability reports
 using
 Nagios or anything similar? For example, if something is down for 1
 hour,
 depending on it's placement in the network, it would bring the
 availability
 of that section of the network down to around 99.990% for the year
 (99.990%
 = 52.6 minutes per year). The issue is that Nagios dilutes the
 results of
 overall network availability by including all the 100% figures that
 were not
 included in the outage.

 Is anyone organizing their reports in a different fashion that more
 accurately portray availability of a network? I understand this is
 quite a
 loaded question not knowing the topology or any of the
 configurations of our
 Nagios implementation.


 Thanks in advance!

 -- 
 Nick Huanca


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Re: [WISPA] Google Pac Man

2010-05-21 Thread Mark Nash - Lists
I saw Gorf the other day.

And I just purchased ExciteBike for the Wii at home.

3 months ago I purchased the original Donkey Kong for the Wii, and NONE of 
my kids could beat it.  My kids are 24, 21,  18.

I'd keep saying That just cost you a quarter...  That just cost you a 
quarter... That just cost you a quarter...

Now they have an idea of what every day after school was like for their old 
man... Frogger, DigDug, Centipede, Galaga, and ANY donut shop that had a 
good pinball game kept me for hours sometimes.  I'd always sell my school 
lunch to my friends and go to Sega Center after school for another fix. 
Says alot about me, hehehe...


- Original Message - 
From: Cliff w...@eccentrixtechnologies.com
To: 'WISPA General List' wireless@wispa.org
Sent: Friday, May 21, 2010 9:06 AM
Subject: Re: [WISPA] Google Pac Man


 This is one of my favorite past times.  A Mr. Gattis went out of business
 here.  It was a great day for me.

 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Josh Luthman
 Sent: Friday, May 21, 2010 10:40 AM
 To: WISPA General List
 Subject: Re: [WISPA] Google Pac Man

... and then I played mine for ~2.5 hours. I had a crowd around me.

 You are my hero!

 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 Success is not final, failure is not fatal: it is the courage to continue
 that counts.
 --- Winston Churchill


 On Fri, May 21, 2010 at 11:38 AM, D. Ryan Spott rsp...@irongoat.net 
 wrote:

 I used to spend 12-15 hours a day playing this. I think I wore out 
 several
 Atari 2600 joysticks.

 I am not a gamer as my fast twitch muscles were not fast enough for games
 faster than Pacman. My wife was not aware of this past history and
 foolishly
 challenged me to a Mrs Pacman table-top game at a bar one night. She
 played
 her turn... and then I played mine for ~2.5 hours. I had a crowd
 around
 me.

 Her jaw was on the floor, she just muttered what she thinks is an insult:
 I
 married such a nerd.

 :)

 ryan



 On Fri, May 21, 2010 at 8:24 AM, Jack Unger jun...@ask-wi.com wrote:

   But dd...
 
  Robert West wrote:
 
  Stop playing Google Pac Man and get back to work!
 
 
 
 
 
 
 
  Robert West
 
  Just Micro Digital Services Inc.
 
  740-335-7020
 
 
 
  Logo5
 
 
 
 
 
 
  --
 
 
 
 

 
 
  WISPA Wants You! Join today!http://signup.wispa.org/
 

 
 
 
  WISPA Wireless List: wireless@wispa.org
 
  Subscribe/Unsubscribe:http://lists.wispa.org/mailman/listinfo/wireless
 
  Archives: http://lists.wispa.org/pipermail/wireless/
 
 
  --
  Jack Unger - President, Ask-Wi.Com, Inc.
  Network Design - Technical Training - Technical Writing
  Serving the Broadband Wireless, Networking and Telecom Communities 
  since
 1993www.ask-wi.com  818-227-4220  jun...@ask-wi.com
 
 
 
 
 
 
 

 
 
  WISPA Wants You! Join today!
  http://signup.wispa.org/
 
 

 
 
 
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WISPA 

Re: [WISPA] Google Pac Man

2010-05-21 Thread Mark Nash - Lists
Had a 7-11 clerk job while waiting for Marine Corps boot camp after high 
school.  They had ExciteBike and I swear I spent all my income on:

1. gas to get to work
2. Big Gulps
3. ExciteBike

Did a stint on Joust  Dragons Lair as well.

- Original Message - 
From: Robert West robert.w...@just-micro.com
To: 'WISPA General List' wireless@wispa.org
Sent: Friday, May 21, 2010 9:29 AM
Subject: Re: [WISPA] Google Pac Man


I gots da Gorf in the garage.  That one is my favorite.  Picked it up for a
 hundred bucks from a Laundromat in Grove City Ohio.

 Bad Move, Space Cadet!

 Got a Zero Wing as well only because it says  come on, you know
 it

 All your base belong to us!!

 Bob-


 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Mark Nash - Lists
 Sent: Friday, May 21, 2010 12:13 PM
 To: WISPA General List
 Subject: Re: [WISPA] Google Pac Man

 I saw Gorf the other day.

 And I just purchased ExciteBike for the Wii at home.

 3 months ago I purchased the original Donkey Kong for the Wii, and NONE of
 my kids could beat it.  My kids are 24, 21,  18.

 I'd keep saying That just cost you a quarter...  That just cost you a
 quarter... That just cost you a quarter...

 Now they have an idea of what every day after school was like for their 
 old
 man... Frogger, DigDug, Centipede, Galaga, and ANY donut shop that had a
 good pinball game kept me for hours sometimes.  I'd always sell my school
 lunch to my friends and go to Sega Center after school for another fix.
 Says alot about me, hehehe...


 - Original Message - 
 From: Cliff w...@eccentrixtechnologies.com
 To: 'WISPA General List' wireless@wispa.org
 Sent: Friday, May 21, 2010 9:06 AM
 Subject: Re: [WISPA] Google Pac Man


 This is one of my favorite past times.  A Mr. Gattis went out of business
 here.  It was a great day for me.

 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Josh Luthman
 Sent: Friday, May 21, 2010 10:40 AM
 To: WISPA General List
 Subject: Re: [WISPA] Google Pac Man

... and then I played mine for ~2.5 hours. I had a crowd around me.

 You are my hero!

 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 Success is not final, failure is not fatal: it is the courage to 
 continue
 that counts.
 --- Winston Churchill


 On Fri, May 21, 2010 at 11:38 AM, D. Ryan Spott rsp...@irongoat.net
 wrote:

 I used to spend 12-15 hours a day playing this. I think I wore out
 several
 Atari 2600 joysticks.

 I am not a gamer as my fast twitch muscles were not fast enough for 
 games
 faster than Pacman. My wife was not aware of this past history and
 foolishly
 challenged me to a Mrs Pacman table-top game at a bar one night. She
 played
 her turn... and then I played mine for ~2.5 hours. I had a crowd
 around
 me.

 Her jaw was on the floor, she just muttered what she thinks is an 
 insult:
 I
 married such a nerd.

 :)

 ryan



 On Fri, May 21, 2010 at 8:24 AM, Jack Unger jun...@ask-wi.com wrote:

   But dd...
 
  Robert West wrote:
 
  Stop playing Google Pac Man and get back to work!
 
 
 
 
 
 
 
  Robert West
 
  Just Micro Digital Services Inc.
 
  740-335-7020
 
 
 
  Logo5
 
 
 
 
 
 
  --
 
 
 
 


 
 
  WISPA Wants You! Join today!http://signup.wispa.org/
 


 
 
 
  WISPA Wireless List: wireless@wispa.org
 
  Subscribe/Unsubscribe:http://lists.wispa.org/mailman/listinfo/wireless
 
  Archives: http://lists.wispa.org/pipermail/wireless/
 
 
  --
  Jack Unger - President, Ask-Wi.Com, Inc.
  Network Design - Technical Training - Technical Writing
  Serving the Broadband Wireless, Networking and Telecom Communities
  since
 1993www.ask-wi.com  818-227-4220  jun...@ask-wi.com
 
 
 
 
 
 
 


 
 
  WISPA Wants You! Join today!
  http://signup.wispa.org/
 
 


 
 
 
  WISPA Wireless List: wireless@wispa.org
 
  Subscribe/Unsubscribe:
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  Archives: http://lists.wispa.org/pipermail/wireless/
 





 
 
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Re: [WISPA] Google Pac Man

2010-05-21 Thread Mark Nash - Lists
You have been promoted to Space Captain.

- Original Message - 
From: Josh Luthman j...@imaginenetworksllc.com
To: WISPA General List wireless@wispa.org
Sent: Friday, May 21, 2010 9:32 AM
Subject: Re: [WISPA] Google Pac Man


AYBABTU

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

“Success is not final, failure is not fatal: it is the courage to continue
that counts.”
--- Winston Churchill


On Fri, May 21, 2010 at 12:29 PM, Robert West 
robert.w...@just-micro.comwrote:

 I gots da Gorf in the garage.  That one is my favorite.  Picked it up for 
 a
 hundred bucks from a Laundromat in Grove City Ohio.

 Bad Move, Space Cadet!

 Got a Zero Wing as well only because it says  come on, you know
 it

 All your base belong to us!!

 Bob-


 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Mark Nash - Lists
 Sent: Friday, May 21, 2010 12:13 PM
 To: WISPA General List
 Subject: Re: [WISPA] Google Pac Man

 I saw Gorf the other day.

 And I just purchased ExciteBike for the Wii at home.

 3 months ago I purchased the original Donkey Kong for the Wii, and NONE of
 my kids could beat it.  My kids are 24, 21,  18.

 I'd keep saying That just cost you a quarter...  That just cost you a
 quarter... That just cost you a quarter...

 Now they have an idea of what every day after school was like for their 
 old
 man... Frogger, DigDug, Centipede, Galaga, and ANY donut shop that had a
 good pinball game kept me for hours sometimes.  I'd always sell my school
 lunch to my friends and go to Sega Center after school for another fix.
 Says alot about me, hehehe...


 - Original Message -
 From: Cliff w...@eccentrixtechnologies.com
 To: 'WISPA General List' wireless@wispa.org
 Sent: Friday, May 21, 2010 9:06 AM
 Subject: Re: [WISPA] Google Pac Man


  This is one of my favorite past times.  A Mr. Gattis went out of 
  business
  here.  It was a great day for me.
 
  -Original Message-
  From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
  Behalf Of Josh Luthman
  Sent: Friday, May 21, 2010 10:40 AM
  To: WISPA General List
  Subject: Re: [WISPA] Google Pac Man
 
 ... and then I played mine for ~2.5 hours. I had a crowd around me.
 
  You are my hero!
 
  Josh Luthman
  Office: 937-552-2340
  Direct: 937-552-2343
  1100 Wayne St
  Suite 1337
  Troy, OH 45373
 
  Success is not final, failure is not fatal: it is the courage to
 continue
  that counts.
  --- Winston Churchill
 
 
  On Fri, May 21, 2010 at 11:38 AM, D. Ryan Spott rsp...@irongoat.net
  wrote:
 
  I used to spend 12-15 hours a day playing this. I think I wore out
  several
  Atari 2600 joysticks.
 
  I am not a gamer as my fast twitch muscles were not fast enough for
 games
  faster than Pacman. My wife was not aware of this past history and
  foolishly
  challenged me to a Mrs Pacman table-top game at a bar one night. She
  played
  her turn... and then I played mine for ~2.5 hours. I had a crowd
  around
  me.
 
  Her jaw was on the floor, she just muttered what she thinks is an
 insult:
  I
  married such a nerd.
 
  :)
 
  ryan
 
 
 
  On Fri, May 21, 2010 at 8:24 AM, Jack Unger jun...@ask-wi.com wrote:
 
But dd...
  
   Robert West wrote:
  
   Stop playing Google Pac Man and get back to work!
  
  
  
  
  
  
  
   Robert West
  
   Just Micro Digital Services Inc.
  
   740-335-7020
  
  
  
   Logo5
  
  
  
  
  
  
   --
  
  
  
  
 
 

 
  
   WISPA Wants You! Join today!http://signup.wispa.org/
  
 
 

 
  
  
   WISPA Wireless List: wireless@wispa.org
  
   Subscribe/Unsubscribe:
 http://lists.wispa.org/mailman/listinfo/wireless
  
   Archives: http://lists.wispa.org/pipermail/wireless/
  
  
   --
   Jack Unger - President, Ask-Wi.Com, Inc.
   Network Design - Technical Training - Technical Writing
   Serving the Broadband Wireless, Networking and Telecom Communities
   since
  1993www.ask-wi.com  818-227-4220  jun...@ask-wi.com
  
  
  
  
  
  
  
 
 

 
  
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   http://signup.wispa.org/
  
  
 
 

 
  
  
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Re: [WISPA] Google Pac Man

2010-05-21 Thread Mark Nash - Lists
God the first time I saw Robotron I about had a heart attack.  I respected 
anyone who could play that with any success.  Too much stimuli!  Frogger was 
more my speed...

- Original Message - 
From: Steve Barnes st...@pcswin.com
To: WISPA General List wireless@wispa.org
Sent: Friday, May 21, 2010 9:38 AM
Subject: Re: [WISPA] Google Pac Man


 Captain: For great justice.

 Steve Barnes
 RC-WiFi Wireless Internet Service


 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
 Behalf Of Mark Nash - Lists
 Sent: Friday, May 21, 2010 12:33 PM
 To: WISPA General List
 Subject: Re: [WISPA] Google Pac Man

 You have been promoted to Space Captain.

 - Original Message - 
 From: Josh Luthman j...@imaginenetworksllc.com
 To: WISPA General List wireless@wispa.org
 Sent: Friday, May 21, 2010 9:32 AM
 Subject: Re: [WISPA] Google Pac Man


 AYBABTU

 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 Success is not final, failure is not fatal: it is the courage to continue
 that counts.
 --- Winston Churchill


 On Fri, May 21, 2010 at 12:29 PM, Robert West
 robert.w...@just-micro.comwrote:

 I gots da Gorf in the garage.  That one is my favorite.  Picked it up for
 a
 hundred bucks from a Laundromat in Grove City Ohio.

 Bad Move, Space Cadet!

 Got a Zero Wing as well only because it says  come on, you know
 it

 All your base belong to us!!

 Bob-


 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Mark Nash - Lists
 Sent: Friday, May 21, 2010 12:13 PM
 To: WISPA General List
 Subject: Re: [WISPA] Google Pac Man

 I saw Gorf the other day.

 And I just purchased ExciteBike for the Wii at home.

 3 months ago I purchased the original Donkey Kong for the Wii, and NONE 
 of
 my kids could beat it.  My kids are 24, 21,  18.

 I'd keep saying That just cost you a quarter...  That just cost you a
 quarter... That just cost you a quarter...

 Now they have an idea of what every day after school was like for their
 old
 man... Frogger, DigDug, Centipede, Galaga, and ANY donut shop that had a
 good pinball game kept me for hours sometimes.  I'd always sell my school
 lunch to my friends and go to Sega Center after school for another fix.
 Says alot about me, hehehe...


 - Original Message -
 From: Cliff w...@eccentrixtechnologies.com
 To: 'WISPA General List' wireless@wispa.org
 Sent: Friday, May 21, 2010 9:06 AM
 Subject: Re: [WISPA] Google Pac Man


  This is one of my favorite past times.  A Mr. Gattis went out of
  business
  here.  It was a great day for me.
 
  -Original Message-
  From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
  Behalf Of Josh Luthman
  Sent: Friday, May 21, 2010 10:40 AM
  To: WISPA General List
  Subject: Re: [WISPA] Google Pac Man
 
 ... and then I played mine for ~2.5 hours. I had a crowd around me.
 
  You are my hero!
 
  Josh Luthman
  Office: 937-552-2340
  Direct: 937-552-2343
  1100 Wayne St
  Suite 1337
  Troy, OH 45373
 
  Success is not final, failure is not fatal: it is the courage to
 continue
  that counts.
  --- Winston Churchill
 
 
  On Fri, May 21, 2010 at 11:38 AM, D. Ryan Spott rsp...@irongoat.net
  wrote:
 
  I used to spend 12-15 hours a day playing this. I think I wore out
  several
  Atari 2600 joysticks.
 
  I am not a gamer as my fast twitch muscles were not fast enough for
 games
  faster than Pacman. My wife was not aware of this past history and
  foolishly
  challenged me to a Mrs Pacman table-top game at a bar one night. She
  played
  her turn... and then I played mine for ~2.5 hours. I had a crowd
  around
  me.
 
  Her jaw was on the floor, she just muttered what she thinks is an
 insult:
  I
  married such a nerd.
 
  :)
 
  ryan
 
 
 
  On Fri, May 21, 2010 at 8:24 AM, Jack Unger jun...@ask-wi.com wrote:
 
But dd...
  
   Robert West wrote:
  
   Stop playing Google Pac Man and get back to work!
  
  
  
  
  
  
  
   Robert West
  
   Just Micro Digital Services Inc.
  
   740-335-7020
  
  
  
   Logo5
  
  
  
  
  
  
   --
  
  
  
  
 
 

 
  
   WISPA Wants You! Join today!http://signup.wispa.org/
  
 
 

 
  
  
   WISPA Wireless List: wireless@wispa.org
  
   Subscribe/Unsubscribe:
 http://lists.wispa.org/mailman/listinfo/wireless
  
   Archives: http://lists.wispa.org/pipermail/wireless/
  
  
   --
   Jack Unger - President, Ask-Wi.Com, Inc.
   Network Design - Technical Training - Technical Writing
   Serving the Broadband Wireless, Networking and Telecom Communities
   since
  1993www.ask-wi.com  818-227-4220  jun...@ask-wi.com

Re: [WISPA] Google Pac Man

2010-05-21 Thread Mark Nash - Lists
Used to go down to Laguna Beach CA with a group.  They had a LAN system with 
full-surround pods  intercom to your teammates.  Had mech battles

- Original Message - 
From: David E. Smith d...@mvn.net
To: WISPA General List wireless@wispa.org
Sent: Friday, May 21, 2010 9:41 AM
Subject: Re: [WISPA] Google Pac Man


On Fri, May 21, 2010 at 11:33, Robert West robert.w...@just-micro.com 
wrote:
 They have a version of the arcade joy stick and button board to plug into
 the computer if you are using MAME or other arcade emulators. I purchased
 one for the wife a couple of years back so she could play some god awful
 game called Elevator Action on her laptop. Game sucks but the X-Arcade 
 deal
 is pretty sweet.

I know. One of these weeks I'll buy one of their big dual joysticks,
hook it up to the PS3, and have a wild Super Street Fighter IV party.

David Smith
MVN.net



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Re: [WISPA] Google Pac Man

2010-05-21 Thread Mark Nash - Lists
a...sigh...now building for retirement  helping kids through college  
life, have no time or energy for that sort of nonsense.

Hopefully I'll keep the fond memories though for a long, long time...

Especially my friends bachelor party where the 8 of us drank pitchers of 
beer (alphabetical, by name...they had A-Z beer names) and every 5 pitchers 
we would go head-to-head on pole-position hehehe...  Got a little difficult 
after awhile.  I can still taste the morning after...beer  peanuts...uck...

- Original Message - 
From: Mark Nash - Lists markl...@uwol.net
To: WISPA General List wireless@wispa.org
Sent: Friday, May 21, 2010 9:45 AM
Subject: Re: [WISPA] Google Pac Man


 Used to go down to Laguna Beach CA with a group.  They had a LAN system 
 with
 full-surround pods  intercom to your teammates.  Had mech battles

 - Original Message - 
 From: David E. Smith d...@mvn.net
 To: WISPA General List wireless@wispa.org
 Sent: Friday, May 21, 2010 9:41 AM
 Subject: Re: [WISPA] Google Pac Man


 On Fri, May 21, 2010 at 11:33, Robert West robert.w...@just-micro.com
 wrote:
 They have a version of the arcade joy stick and button board to plug into
 the computer if you are using MAME or other arcade emulators. I purchased
 one for the wife a couple of years back so she could play some god awful
 game called Elevator Action on her laptop. Game sucks but the X-Arcade
 deal
 is pretty sweet.

 I know. One of these weeks I'll buy one of their big dual joysticks,
 hook it up to the PS3, and have a wild Super Street Fighter IV party.

 David Smith
 MVN.net


 
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Re: [WISPA] Google Pac Man

2010-05-21 Thread Mark Nash - Lists
Yeesh back in '79 the coolest things I had access to were my baseball glove 
and my trombone cuz I was in JUNIOR HIGH!!!

Then there was taking my boogie board to Huntington beach almost every 
single day on the bus in the summer.  Didn't need devices in those days.

- Original Message - 
From: Mike m...@aweiowa.com
To: 'WISPA General List' wireless@wispa.org
Sent: Friday, May 21, 2010 10:25 AM
Subject: Re: [WISPA] Google Pac Man


Now there are some memories!  We played Star Trek on the University of Iowa
Engineering mainframe back in 1976.  Between sessions, you saved your game
on punch tape and took the loop home with you.

Friendly Regards,

Mike


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of RickG
Sent: Friday, May 21, 2010 12:20 PM
To: WISPA General List
Subject: Re: [WISPA] Google Pac Man

Pacman, Excitebike, Galaga, MechWarrior, taking me back! Go back a bit
further to Zork - http://en.wikipedia.org/wiki/Zork.

Here is an interesting story: I was an IBM Field Engineer in my
previous life. When I first started there, I maintained System/360
mainframes for the large banks in LA.
http://en.wikipedia.org/wiki/System_360
We loaded and ran two games on the system back in 1979, Zork and
Startrek. LOL, the banks timeshared the system and tracked usage in
order to bill each department. One day they asked why engineering was
running so many diagnostics :)
-RickG

On Fri, May 21, 2010 at 12:45 PM, Mark Nash - Lists markl...@uwol.net
wrote:
 Used to go down to Laguna Beach CA with a group. They had a LAN system
with
 full-surround pods  intercom to your teammates. Had mech battles

 - Original Message -
 From: David E. Smith d...@mvn.net
 To: WISPA General List wireless@wispa.org
 Sent: Friday, May 21, 2010 9:41 AM
 Subject: Re: [WISPA] Google Pac Man


 On Fri, May 21, 2010 at 11:33, Robert West robert.w...@just-micro.com
 wrote:
 They have a version of the arcade joy stick and button board to plug into
 the computer if you are using MAME or other arcade emulators. I purchased
 one for the wife a couple of years back so she could play some god awful
 game called Elevator Action on her laptop. Game sucks but the X-Arcade
 deal
 is pretty sweet.

 I know. One of these weeks I'll buy one of their big dual joysticks,
 hook it up to the PS3, and have a wild Super Street Fighter IV party.

 David Smith
 MVN.net





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Re: [WISPA] Google Pac Man

2010-05-21 Thread Mark Nash - Lists
Can't tell you how many times I spilled off of my dirt bike before the age 
of 10... Reaching for the kill switch to turn the motor off to realize that 
the barbed wire has ahold of you...Now motorcycles have 4 wheels...I guess 
they're fun, too.

- Original Message - 
From: Robert West robert.w...@just-micro.com
To: 'WISPA General List' wireless@wispa.org
Sent: Friday, May 21, 2010 2:38 PM
Subject: Re: [WISPA] Google Pac Man


 Go down to the beaches now or the parks or the local swimming pools.  Not
 many there.  I've tried to get my brats to do active things.  Right!

 One of the boys sprained his shoulder 2 days ago at school.  Gym class, 
 was
 throwing footballs.  I honestly think it's the first time he ever strained 
 a
 muscle other than his thumbs or mouse clicking index finger.  So he's all
 whining about it.  I told him it's about time he got a real injury!

 Shesh!  Kids.  At his age, 13, I already had dog bites, one snake 
 bite,
 a broken wrist, scars, etc.

 Electronics suck!



 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Mark Nash - Lists
 Sent: Friday, May 21, 2010 1:51 PM
 To: WISPA General List
 Subject: Re: [WISPA] Google Pac Man

 Yeesh back in '79 the coolest things I had access to were my baseball 
 glove
 and my trombone cuz I was in JUNIOR HIGH!!!

 Then there was taking my boogie board to Huntington beach almost every
 single day on the bus in the summer.  Didn't need devices in those days.

 - Original Message - 
 From: Mike m...@aweiowa.com
 To: 'WISPA General List' wireless@wispa.org
 Sent: Friday, May 21, 2010 10:25 AM
 Subject: Re: [WISPA] Google Pac Man


 Now there are some memories!  We played Star Trek on the University of 
 Iowa
 Engineering mainframe back in 1976.  Between sessions, you saved your game
 on punch tape and took the loop home with you.

 Friendly Regards,

 Mike


 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of RickG
 Sent: Friday, May 21, 2010 12:20 PM
 To: WISPA General List
 Subject: Re: [WISPA] Google Pac Man

 Pacman, Excitebike, Galaga, MechWarrior, taking me back! Go back a bit
 further to Zork - http://en.wikipedia.org/wiki/Zork.

 Here is an interesting story: I was an IBM Field Engineer in my
 previous life. When I first started there, I maintained System/360
 mainframes for the large banks in LA.
 http://en.wikipedia.org/wiki/System_360
 We loaded and ran two games on the system back in 1979, Zork and
 Startrek. LOL, the banks timeshared the system and tracked usage in
 order to bill each department. One day they asked why engineering was
 running so many diagnostics :)
 -RickG

 On Fri, May 21, 2010 at 12:45 PM, Mark Nash - Lists markl...@uwol.net
 wrote:
 Used to go down to Laguna Beach CA with a group. They had a LAN system
 with
 full-surround pods  intercom to your teammates. Had mech battles

 - Original Message -
 From: David E. Smith d...@mvn.net
 To: WISPA General List wireless@wispa.org
 Sent: Friday, May 21, 2010 9:41 AM
 Subject: Re: [WISPA] Google Pac Man


 On Fri, May 21, 2010 at 11:33, Robert West robert.w...@just-micro.com
 wrote:
 They have a version of the arcade joy stick and button board to plug 
 into
 the computer if you are using MAME or other arcade emulators. I 
 purchased
 one for the wife a couple of years back so she could play some god awful
 game called Elevator Action on her laptop. Game sucks but the X-Arcade
 deal
 is pretty sweet.

 I know. One of these weeks I'll buy one of their big dual joysticks,
 hook it up to the PS3, and have a wild Super Street Fighter IV party.

 David Smith
 MVN.net



 
 
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Re: [WISPA] Issues with sending email with Everyone.net servers

2010-05-17 Thread Mark Nash - Lists
Yes, address books.  They are a pain.

We migrated about 900 accounts TO the Everyone.Net servers last year.  From 
2 very different mail servers, about 40 domains.

Address books were a pain in the rear.

Then there was the 2 users that were actually using the Calendar feature of 
one of the servers.  We told them sorry, it's gone. ;)


- Original Message - 
From: Scott Lambert lamb...@lambertfam.org
To: WISPA General List wireless@wispa.org
Sent: Monday, May 17, 2010 10:05 AM
Subject: Re: [WISPA] Issues with sending email with Everyone.net servers


 On Sun, May 16, 2010 at 02:36:52PM -0700, Mark Nash wrote:
 I hope to have a resolution soon, or we will be switching 1000+ users
 to another provider.  Anyone who's done that knows the undertaking it
 will be, but we will do it nevertheless.

 Moving the mailboxes is not so bad.  Getting the webmail address books,
 that's the fun part.

 We just moved 400 accounts, from a recently aquired domain, off
 everyone.net to our servers.  I have an shell script which uses imapsync
 which does the e-mail part quite nicely, imap server to imap server.  We
 use Cyrus-IMAPd, but it shouldn't matter much which imap server you run.

 The address books will take some manual effort.  But, you can print
 each address book from everyone.net's fancy webmail view, copy and paste
 it into a text file and run a script to convert it into whatever format
 you need.  We shoved it into the squirrelmail address book database.

 It just takes a lot of hours to log in and do the copy and paste.

 If you decide you need to do it and want the scripts, let me know.  I'll
 see if I can abstract out the sensitive information.

 -- 
 Scott LambertKC5MLE   Unix 
 SysAdmin
 lamb...@lambertfam.org



 
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[WISPA] Issues with sending email with Everyone.net servers

2010-05-14 Thread Mark Nash - Lists
We have been having alot of problems sending email through Everyone.Net's 
servers.  Lots of server rejections, delivery resource unavailable type 
messages.

Anyone going through the same problems?

Here's a message sent by our tech to their tech support this morning.  This 
message outlines our problems with them.

- Original Message - 
From: Justin Mann 
To: Everyone.net Technical Support ; Unwired West 
Cc: Mark Nash 
Sent: Friday, May 14, 2010 10:09 AM
Subject: Continued issues with sending email with Everyone.net servers


Hello,

We are getting more Delivery Resource Unavailable errors from the 
Everyone.net SMTP servers today. This is on both shared-svc1 and shared-svc2. 
We would like help on why this is happening, and why we have issues sending 
email intermittently.

I know for a fact this is an issue with the everyone.net servers;  the error 
message is being returned from the servers themselves, after an SMTP session 
has been established. See the attached image; that is the error message coming 
from Everyone.net's servers. 

We didn't have many issues from this in April, but it was a nightmare earlier 
in the year. When email does not work, it makes it very difficult to do 
business. I am sure you understand our frustrations. So far, all suggestions 
given to us from Everyone.net have not worked. We have exhausted all potential 
options on our ends for reasons that we could be causing the errors. We have 
used different workstations, different operating systems, different mail 
clients, different ISPs, different email domains. We have even used different 
SMTP servers per your suggestion.

When we use third-party SMTP servers we do not have this problem, ever. 
However, that is not a long-term solution. Please advise. Also, please look at 
the attached image. This is the type of error message we get, frequently, with 
both shared-svc1 and now shared-svc2. 




attachment: everyoneerror.jpg


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Re: [WISPA] Call Tracking / Customer management software

2010-05-11 Thread Mark Nash - Lists
I use Powercode.

- Original Message - 
From: Sara Gray li...@jcwifi.com
To: 'WISPA General List' wireless@wispa.org
Sent: Tuesday, May 11, 2010 11:35 AM
Subject: [WISPA] Call Tracking / Customer management software


 I'm looking for software to tract customer calls, trouble tickets,
 appointments, and customer information.  Can anyone suggest a good 
 software
 that can do this.  Id like to have web access.  I've looked at a few but
 have never heard of most of them so I'm looking for suggestions of what
 others have used and like.  Thanks for any input.

 Sara



 
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Re: [WISPA] Call Tracking / Customer management software

2010-05-11 Thread Mark Nash - Lists
I personally think it's more like $1.35/sub or $1.65/sub for everything. 
Our normal bill is about $1200/mo I think for 850 subs.

- Original Message - 
From: D. Ryan Spott rsp...@irongoat.net
To: WISPA General List wireless@wispa.org
Sent: Tuesday, May 11, 2010 12:52 PM
Subject: Re: [WISPA] Call Tracking / Customer management software


$1 For everything or just half the features?

ryan

On Tue, May 11, 2010 at 12:28 PM, Josh Luthman
j...@imaginenetworksllc.comwrote:

 Something like $1/active account.

 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 “Success is not final, failure is not fatal: it is the courage to
 continue that counts.”
 --- Winston Churchill



 On Tue, May 11, 2010 at 3:23 PM, Sara Gray li...@jcwifi.com wrote:
  How much does powercode cost?
 
 
  -Original Message-
  From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
  Behalf Of Mark Nash - Lists
  Sent: Tuesday, May 11, 2010 1:39 PM
  To: WISPA General List
  Subject: Re: [WISPA] Call Tracking / Customer management software
 
  I use Powercode.
 
  - Original Message -
  From: Sara Gray li...@jcwifi.com
  To: 'WISPA General List' wireless@wispa.org
  Sent: Tuesday, May 11, 2010 11:35 AM
  Subject: [WISPA] Call Tracking / Customer management software
 
 
  I'm looking for software to tract customer calls, trouble tickets,
  appointments, and customer information.  Can anyone suggest a good
  software
  that can do this.  Id like to have web access.  I've looked at a few 
  but
  have never heard of most of them so I'm looking for suggestions of what
  others have used and like.  Thanks for any input.
 
  Sara
 
 
 
 
 
 
  
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Re: [WISPA] Call Tracking / Customer management software

2010-05-11 Thread Mark Nash - Lists
What were you missing Ryan?

- Original Message - 
From: D. Ryan Spott rsp...@irongoat.net
To: WISPA General List wireless@wispa.org
Sent: Tuesday, May 11, 2010 12:59 PM
Subject: Re: [WISPA] Call Tracking / Customer management software


Yeah, I was gonna say. I looked at, and even entered my subs into powercode
at one point last summer... happily thinking this system is gonna rock!
and then I found out that I only get 1/2 of the features that were
advertised. :(

I ended up not going with them.

ryan

On Tue, May 11, 2010 at 12:55 PM, Mark Nash - Lists 
markl...@uwol.netwrote:

 I personally think it's more like $1.35/sub or $1.65/sub for everything.
 Our normal bill is about $1200/mo I think for 850 subs.

 - Original Message -
 From: D. Ryan Spott rsp...@irongoat.net
 To: WISPA General List wireless@wispa.org
 Sent: Tuesday, May 11, 2010 12:52 PM
 Subject: Re: [WISPA] Call Tracking / Customer management software


 $1 For everything or just half the features?

 ryan

 On Tue, May 11, 2010 at 12:28 PM, Josh Luthman
 j...@imaginenetworksllc.comwrote:

  Something like $1/active account.
 
  Josh Luthman
  Office: 937-552-2340
  Direct: 937-552-2343
  1100 Wayne St
  Suite 1337
  Troy, OH 45373
 
  “Success is not final, failure is not fatal: it is the courage to
  continue that counts.”
  --- Winston Churchill
 
 
 
  On Tue, May 11, 2010 at 3:23 PM, Sara Gray li...@jcwifi.com wrote:
   How much does powercode cost?
  
  
   -Original Message-
   From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
 On
   Behalf Of Mark Nash - Lists
   Sent: Tuesday, May 11, 2010 1:39 PM
   To: WISPA General List
   Subject: Re: [WISPA] Call Tracking / Customer management software
  
   I use Powercode.
  
   - Original Message -
   From: Sara Gray li...@jcwifi.com
   To: 'WISPA General List' wireless@wispa.org
   Sent: Tuesday, May 11, 2010 11:35 AM
   Subject: [WISPA] Call Tracking / Customer management software
  
  
   I'm looking for software to tract customer calls, trouble tickets,
   appointments, and customer information.  Can anyone suggest a good
   software
   that can do this.  Id like to have web access.  I've looked at a few
   but
   have never heard of most of them so I'm looking for suggestions of
 what
   others have used and like.  Thanks for any input.
  
   Sara
  
  
  
  
  
 
 
   
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Re: [WISPA] Call Tracking / Customer management software

2010-05-11 Thread Mark Nash - Lists
Chuck, how problem-free is your solution?

One of the things that I was afraid about a custom in-house solution, even 
if it's just modifying a base platform, was the recurring cost of having 
someone dealing with its issues, things getting out of sync, etc.

The pricing for Powercode is steep, absolutely 100% no question about 
it...so you have to wrap your mind around what it's saving you to fathom a 
value.

- Original Message - 
From: Chuck Hogg ch...@shelbybb.com
To: WISPA General List wireless@wispa.org
Sent: Tuesday, May 11, 2010 1:29 PM
Subject: Re: [WISPA] Call Tracking / Customer management software


Wombat/Plat has a radius integration that will do that, and we have some of 
our own custom things that we are working on to make it do some other things 
we want it to do.  It's not very much work to get it implemented if you know 
what you are doing... but if you are wanting a drop in solution maybe 
Powercode will do what you want.  I know I wasn't going to pay more than 
.10/customer/month.  It also integrates well with IPPay.  Honestly, the 
money I am saving over a traditional merchant account by switching to IPPay 
is more than paying for Platypus.

Their API is very open and they will let you do about anything with the 
software.  I don't know if Powercode is all web based or not, but having a 
client32 application is pretty nice to have for my techs/billing people.  In 
addition, it tracks our sales commissions, customer referrals, and more. 
I'm not trying to sell it, but just giving an explanation on why I'm using 
it.  I reviewed powercode, and the price blew me away.  1400 customers was 
almost $2000 per month.  Almost in one month I pay for Wombat/Platypus for a 
year.

Nothing did everything we wanted, so we looked at cost and how do we 
customize it to our needs.  Platypus/Wombat fit the bill.  They even came 
out and did a two day training seminar for my whole company, made sure the 
software/system was completely setup correctly for $1k/day.  I probably 
could have figured it out, but I wanted to make sure someone was training my 
people correctly + I didn't have the time.

Regards,
Chuck Hogg
Shelby Broadband
502-722-9292
ch...@shelbybb.com
http://www.shelbybb.com


-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
Behalf Of Josh Luthman
Sent: Tuesday, May 11, 2010 4:14 PM
To: WISPA General List
Subject: Re: [WISPA] Call Tracking / Customer management software

If you have a developer to make things work together, that's a great option.

Powercode's alternative is to shut the customer off and have them pay their 
bill.  I'd rather that then a phone call.  Just my opinion.

Chuck - does your Wombat/Platypus shut customers off, track equipment, etc 
or is it simply a billing system?

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

Success is not final, failure is not fatal: it is the courage to continue 
that counts.
--- Winston Churchill



On Tue, May 11, 2010 at 4:12 PM, Chuck Hogg ch...@shelbybb.com wrote:
 Wombat/Platypus does it as well... $250/mth for under 5k customers...

 Regards,
 Chuck Hogg
 Shelby Broadband
 502-722-9292
 ch...@shelbybb.com
 http://www.shelbybb.com


 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
 On Behalf Of Sara Gray
 Sent: Tuesday, May 11, 2010 3:24 PM
 To: 'WISPA General List'
 Subject: Re: [WISPA] Call Tracking / Customer management software

 How much does powercode cost?


 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org]
 On Behalf Of Mark Nash - Lists
 Sent: Tuesday, May 11, 2010 1:39 PM
 To: WISPA General List
 Subject: Re: [WISPA] Call Tracking / Customer management software

 I use Powercode.

 - Original Message -
 From: Sara Gray li...@jcwifi.com
 To: 'WISPA General List' wireless@wispa.org
 Sent: Tuesday, May 11, 2010 11:35 AM
 Subject: [WISPA] Call Tracking / Customer management software


 I'm looking for software to tract customer calls, trouble tickets,
 appointments, and customer information. Can anyone suggest a good
 software that can do this. Id like to have web access. I've looked
 at a few
 but
 have never heard of most of them so I'm looking for suggestions of
 what
 others have used and like. Thanks for any input.

 Sara




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 --
 
 
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Re: [WISPA] Call Tracking / Customer management software

2010-05-11 Thread Mark Nash - Lists
How does Azotel stand up to Powercode?  Powercode has been there for years, 
but they did stagnate for awhile.

Azotel doesn't look nearly as full-featured as Powercode.

So then how does the pricing compare?

- Original Message - 
From: Justin Wilson li...@mtin.net
To: WISPA General List wireless@wispa.org
Sent: Tuesday, May 11, 2010 2:09 PM
Subject: Re: [WISPA] Call Tracking / Customer management software


Azotel is a good solution. Ties into billing/provisioning/etc.
www.wispsolutions.com . They are a WISPA member so it¹s always good to
support members. Azotel is much more involved than simple ticketing as it is
billing and more but it¹s one screen to look at.

Otherwise we have implemented the following in the past.

Perldesk ­ www.perldesk.com
osTicket ­ www.osticket.com

Justin

-- 
Justin Wilson j...@mtin.net
http://www.mtin.net/blog
Wisp Consulting ­ Tower Climbing ­ Network Support



From: Sara Gray li...@jcwifi.com
Reply-To: WISPA General List wireless@wispa.org
Date: Tue, 11 May 2010 13:35:33 -0500
To: 'WISPA General List' wireless@wispa.org
Subject: [WISPA] Call Tracking / Customer management software

I'm looking for software to tract customer calls, trouble tickets,
appointments, and customer information.  Can anyone suggest a good software
that can do this.  Id like to have web access.  I've looked at a few but
have never heard of most of them so I'm looking for suggestions of what
others have used and like.  Thanks for any input.

Sara





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Re: [WISPA] Call Tracking / Customer management software

2010-05-11 Thread Mark Nash - Lists
Cliff,

Powercode v9 had a major price tag increase with it.  Are you comparing 
Powercode v9 pricing to Azotel?  Or the old Powercode v8?

- Original Message - 
From: Cliff w...@eccentrixtechnologies.com
To: 'WISPA General List' wireless@wispa.org
Sent: Tuesday, May 11, 2010 3:00 PM
Subject: Re: [WISPA] Call Tracking / Customer management software


When I priced it out for replacing Powercode, I think it was 1.5X the cost.

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Mark Nash - Lists
Sent: Tuesday, May 11, 2010 4:31 PM
To: WISPA General List
Subject: Re: [WISPA] Call Tracking / Customer management software

How does Azotel stand up to Powercode?  Powercode has been there for years,
but they did stagnate for awhile.

Azotel doesn't look nearly as full-featured as Powercode.

So then how does the pricing compare?

- Original Message - 
From: Justin Wilson li...@mtin.net
To: WISPA General List wireless@wispa.org
Sent: Tuesday, May 11, 2010 2:09 PM
Subject: Re: [WISPA] Call Tracking / Customer management software


Azotel is a good solution. Ties into billing/provisioning/etc.
www.wispsolutions.com . They are a WISPA member so it¹s always good to
support members. Azotel is much more involved than simple ticketing as it is
billing and more but it¹s one screen to look at.

Otherwise we have implemented the following in the past.

Perldesk ­ www.perldesk.com
osTicket ­ www.osticket.com

Justin

-- 
Justin Wilson j...@mtin.net
http://www.mtin.net/blog
Wisp Consulting ­ Tower Climbing ­ Network Support



From: Sara Gray li...@jcwifi.com
Reply-To: WISPA General List wireless@wispa.org
Date: Tue, 11 May 2010 13:35:33 -0500
To: 'WISPA General List' wireless@wispa.org
Subject: [WISPA] Call Tracking / Customer management software

I'm looking for software to tract customer calls, trouble tickets,
appointments, and customer information.  Can anyone suggest a good software
that can do this.  Id like to have web access.  I've looked at a few but
have never heard of most of them so I'm looking for suggestions of what
others have used and like.  Thanks for any input.

Sara





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Re: [WISPA] Call Tracking / Customer management software

2010-05-11 Thread Mark Nash - Lists
I hear you on the Just fix it part.

Powercode's upgrades are crazy simple...

The main page indicates that there is an upgrade available...
You check out the Release Notes...
Notify for everyone to logout of Powercode...
You click on the Upgrade link, and it queues the auto-in-place upgrade for 
the next 5-minute cycle and scripts do the rest.
Upgrade is downloaded and installed...server reboots and you're done.

- Original Message - 
From: Justin Wilson li...@mtin.net
To: WISPA General List wireless@wispa.org; David E. Smith 
d...@mvn.net
Sent: Tuesday, May 11, 2010 3:21 PM
Subject: Re: [WISPA] Call Tracking / Customer management software


The things I have seen is importing the codes back into the software.
Maybe it¹s on the software side, not on the authorize.net side. I am not a
programmer by any means.  If I am basing my accounts receivable on software
I personally want some sort of support behind it.  Not just ³some guy².  If
you have multiple people you can call for an Open source solution, such as
freeside, that is better.  I have heard more than one case where a
programmer left a company and the company spent the next 6 months re-working
the code.  If you have the resources that is fine.   I am just saying I
would want someone to call and be able to say ³This isn¹t working fix it.  I
am going to go install some customers while you are fixing it².

Commercial solutions can be expensive.  So can customizing and
supporting a ³Free² one.  If someone is looking to do just billign then
quickbooks or just about any other such program should suffice.

Back to the call tracking. I was a big fan of perldesk.  In the process
of getting another license for a project now.

Justin
-- 
Justin Wilson j...@mtin.net
http://www.mtin.net/blog
Wisp Consulting ­ Tower Climbing ­ Network Support



From: David E. Smith d...@mvn.net
Reply-To: WISPA General List wireless@wispa.org
Date: Tue, 11 May 2010 16:51:37 -0500
To: WISPA General List wireless@wispa.org
Subject: Re: [WISPA] Call Tracking / Customer management software

On Tue, May 11, 2010 at 16:46, Justin Wilson li...@mtin.net wrote:

To me any billing software needs to have an active development behind
 it.  Places like authorize.net and the like make changes that break API
 enabled apps on a semi-regular basis.


What kind of API changes are you referring to? Ten years ago, I set up a
small Web site/store for a friend, using authorize.net; I've had to make
exactly one change in that whole time to the credit card processing side of
things.

David Smith
MVN.net




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Re: [WISPA] Call Tracking / Customer management software

2010-05-11 Thread Mark Nash - Lists
At first glance it looks like everyone is getting what they're paying for. 
Higher pricing for one-stop-shopping, lower for 
piece-it-together-yourself-and-make-it-work.

IMHO, the v8 (old) Powercode pricing was WAY too low.  It was something like 
$225/mo for 700 subs.  They needed more $$ for the amount of effort that 
would be needed to make Powercode a great product.  Now that said, the 
Powercode v9 pricing is pretty high.  It has me continually questioning its 
worth.  I don't like feeling that way.  I have to really come to terms with 
it and remind myself what it does for us...in a nutshell...it saves people 
time.

I'm not that involved in my business anymore other than financially.  My 
first 300 subs I installed myself.  Merged with a partner a couple years ago 
to gain a couple hundred more customers.  Last 2 years we've put a few 
hundred more on.  Stepped out of it last year to take the cash flow burden 
of my income away to allow it to thrive.  Best decision I've made in awhile. 
Now we have several thousand dollars available for fast growth.

Powercode is definitely pay-to-play.  However, it gives me peace of mind to 
know that we have a system that is commercially supported.  I don't want one 
employee having a strangle-hold on me because he's the only one who knows 
how to do X, Y, or Z.  I'll likely not stray from that philosophy, but 
if there's another competing product I'm all ears...

- Original Message - 
From: Chuck Hogg ch...@shelbybb.com
To: WISPA General List wireless@wispa.org
Sent: Tuesday, May 11, 2010 3:59 PM
Subject: Re: [WISPA] Call Tracking / Customer management software


 We are using the Platypus database directly.  Since it is only the first
 month, we are still learning the tricks of it.  I would say asking me
 that question in 3-6 months would be more appropriate.

 Regards,
 Chuck Hogg
 Shelby Broadband
 502-722-9292
 ch...@shelbybb.com
 http://www.shelbybb.com


 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Mark Nash - Lists
 Sent: Tuesday, May 11, 2010 4:58 PM
 To: WISPA General List
 Subject: Re: [WISPA] Call Tracking / Customer management software

 Chuck, how problem-free is your solution?

 One of the things that I was afraid about a custom in-house solution,
 even if it's just modifying a base platform, was the recurring cost of
 having someone dealing with its issues, things getting out of sync, etc.

 The pricing for Powercode is steep, absolutely 100% no question about
 it...so you have to wrap your mind around what it's saving you to fathom
 a value.

 - Original Message -
 From: Chuck Hogg ch...@shelbybb.com
 To: WISPA General List wireless@wispa.org
 Sent: Tuesday, May 11, 2010 1:29 PM
 Subject: Re: [WISPA] Call Tracking / Customer management software


 Wombat/Plat has a radius integration that will do that, and we have some
 of
 our own custom things that we are working on to make it do some other
 things
 we want it to do.  It's not very much work to get it implemented if you
 know
 what you are doing... but if you are wanting a drop in solution maybe
 Powercode will do what you want.  I know I wasn't going to pay more than

 .10/customer/month.  It also integrates well with IPPay.  Honestly, the
 money I am saving over a traditional merchant account by switching to
 IPPay
 is more than paying for Platypus.

 Their API is very open and they will let you do about anything with the
 software.  I don't know if Powercode is all web based or not, but having
 a
 client32 application is pretty nice to have for my techs/billing people.
 In
 addition, it tracks our sales commissions, customer referrals, and more.

 I'm not trying to sell it, but just giving an explanation on why I'm
 using
 it.  I reviewed powercode, and the price blew me away.  1400 customers
 was
 almost $2000 per month.  Almost in one month I pay for Wombat/Platypus
 for a
 year.

 Nothing did everything we wanted, so we looked at cost and how do we
 customize it to our needs.  Platypus/Wombat fit the bill.  They even
 came
 out and did a two day training seminar for my whole company, made sure
 the
 software/system was completely setup correctly for $1k/day.  I probably
 could have figured it out, but I wanted to make sure someone was
 training my
 people correctly + I didn't have the time.

 Regards,
 Chuck Hogg
 Shelby Broadband
 502-722-9292
 ch...@shelbybb.com
 http://www.shelbybb.com


 -Original Message-
 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
 Behalf Of Josh Luthman
 Sent: Tuesday, May 11, 2010 4:14 PM
 To: WISPA General List
 Subject: Re: [WISPA] Call Tracking / Customer management software

 If you have a developer to make things work together, that's a great
 option.

 Powercode's alternative is to shut the customer off and have them pay
 their
 bill.  I'd rather that then a phone call.  Just my opinion.

 Chuck - does your Wombat/Platypus shut customers

Re: [WISPA] Powercode WAS: Overage thresholds and penalties

2010-05-04 Thread Mark Nash - Lists
We have not updated the redirect page.

- Original Message - 
From: Josh Luthman j...@imaginenetworksllc.com
To: WISPA General List wireless@wispa.org
Sent: Sunday, May 02, 2010 2:56 PM
Subject: Re: [WISPA] Powercode WAS: Overage thresholds and penalties


Did you guys change your redirect page very much?  I changed it in two
ways.  I made the reasons and fixes line up and make sense (because removing
a virus would never update their account) and added the IP address at the
bottom so I can simply add their new computer/router/etc to their account
without having them go through Windows.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

“Success is not final, failure is not fatal: it is the courage to continue
that counts.”
--- Winston Churchill


On Fri, Apr 30, 2010 at 6:52 PM, Mark Nash - Lists markl...@uwol.netwrote:

 One thing that is saving us alot of time is dealing with delinquent
 accounts.

 Used to take about a couple hours each month to actually shut off CPEs for
 non-payment.  Then each would have to call in, arrange for payment or make
 a
 credit card payment over the phone, bitch at the agent on the phone, etc.

 Now, with the combination of the Billing Server/BMU/Customer Portal, that
 activity has dropped to next-to-nothing.  BMU redirects the Delinquent
 user's browser to a delinquent page and offers to connect them to the
 Customer Portal on the billing server.  Customers can now re-activate
 themselves with their credit card, and don't have to go through the
 embarrassment of talking with someone at our office, and we don't have to
 deal with them either.  And to boot, Powercode v9 now can automatically
 charge a Reconnect Fee to turn service back on.

 With shutoffs happening more rapidly and automatically, people are getting
 used to it and paying us more regularly.  The usual suspects that seem to
 always be late are learning, too.  It used to be that we could turn them
 back on until their check came in the mail.  Now we say, I'm sorry, the
 system won't let you back on until I clear the late portion of the
 account.
 That's kinda true, too, because you can manually change the customer's
 status from Delinquent to Active, and it will let them back on.  Until
 3am the next morning when the routine hits again to change the account 
 BACK
 to Delinquent.  Poof!

 This having to deal MORE with the people who AREN'T paying on time used
 to
 really irk me.  Now, with this system in place, I make about $250/mo from
 reconnect fees.  Hardly have to deal with them at all, and money is coming
 in much more efficiently.

 BTW... Higher-end business clients have a HUGE grace period before they
 turn
 to Delinquent.  Didn't want those guys getting shut off just because the
 A/P clerk took a few days off and got behind on paying the bill!


 - Original Message -
 From: Josh Luthman j...@imaginenetworksllc.com
 To: WISPA General List wireless@wispa.org
 Sent: Friday, April 30, 2010 3:39 PM
 Subject: Re: [WISPA] Powercode WAS: Overage thresholds and penalties


 Not sure if it deletes the account.  I doubt it and hope it doesn't,
 though.

 On 4/30/10, Mark Nash - Lists markl...@uwol.net wrote:
  OK, but at least, if the account was actually CREATED in Powercode, it 
  is
  accounted for in the billing program and cleaned up (removed) when the
  account is set to Not Active?
 
  That's a huge step in the right direction for cleaning up email 
  accounts.
 
  Since there's no cross-reference now, I have no way of knowing who owns
  hundreds of our email addresses.  You get people putting in email
 accounts
  without a first  last name that identifies the Powercode customer, and
  email addresses like just2d...@whatever.com.
 
  Currently, I just have a policy of removing accounts that have not been
  accessed in any way within the last 6 months (deleted about 120 the 
  other
  day).  We pay 3rd party host for email, and we give some away and take 
  in
  about $1k/mo for hosted email.  So cleaning up unused accounts for our
  provided-free domains saves us $$.
 
  - Original Message -
  From: Josh Luthman j...@imaginenetworksllc.com
  To: WISPA General List wireless@wispa.org
  Sent: Friday, April 30, 2010 2:46 PM
  Subject: Re: [WISPA] Powercode WAS: Overage thresholds and penalties
 
 
  I see what you're getting at.  I don't think the two tie together but
  I've not looked at it that way.  I made sure the account existed,
  that's all.   We don't chargew for email.
 
  On 4/30/10, Mark Nash - Lists markl...@uwol.net wrote:
  Does it actually count up the number of email addresses you have and 
  put
  those on a billing line item, or account for them as part of a package?
 
  For instance... Customer is given 5 email addresses as a monthly 
  service
  within their package called Wireless Internet Service.  Then we sell
  them
  10 more Email accounts for a total of 15... Does Powercode bill from
  those
  email addresses

Re: [WISPA] Powercode WAS: Overage thresholds and penalties

2010-05-04 Thread Mark Nash - Lists
Yeah it wouldn't be a solution for me if it was just billing.  Too 
expensive.  The value is (in theory and, IMHO, in practice) in the CRM, 
install scheduling, service call scheduling, sales leads, service packages 
tied to BMU, bandwidth throttling, auto speed limiter (different than 
bandwidth throttling), customer portal and auto-disconnect.

- Original Message - 
From: Josh Luthman j...@imaginenetworksllc.com
To: WISPA General List wireless@wispa.org
Sent: Tuesday, May 04, 2010 10:58 AM
Subject: Re: [WISPA] Powercode WAS: Overage thresholds and penalties


You can do just billing but that would be too expensive versus
Quickbooks in my opinion.

At this time you can not do PPPOE but I've asked them to do this
several times.  They're looking in to it.  50% chance for it to
work.  To me, from a network looking glass, it would be MUCH easier
then their current method.

Currently they use iptables to redirect http/drop other traffic.  The
best part is a customer can log in and see their balance/bandwidth
usage at any time and add their own cards/bank accounts.  I don't want
to do this, but you can have them add their own computers' MACs and
such (this could lead to one account getting multiple neighbors if you
don't NAT your radios).

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

“Success is not final, failure is not fatal: it is the courage to
continue that counts.”
--- Winston Churchill



On Tue, May 4, 2010 at 1:48 PM, Paul Gerstenberger pa...@hrec.coop wrote:
 How does the PowerCode network management... work? I've already started 
 down the Mikrotik PPPoE/Radius path, would it be interoperable?

 Is it a modular package? We do billing alongside the electric utility 
 billing (which has it's pros and cons), but I'd really like something that 
 could handle the CRM and Operations features listed on the PowerCode site.

 -Paul

 On May 2, 2010, at 2:56 PM, Josh Luthman wrote:

 Did you guys change your redirect page very much? I changed it in two
 ways. I made the reasons and fixes line up and make sense (because 
 removing
 a virus would never update their account) and added the IP address at the
 bottom so I can simply add their new computer/router/etc to their account
 without having them go through Windows.

 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 “Success is not final, failure is not fatal: it is the courage to 
 continue
 that counts.”
 --- Winston Churchill


 On Fri, Apr 30, 2010 at 6:52 PM, Mark Nash - Lists 
 markl...@uwol.netwrote:

 One thing that is saving us alot of time is dealing with delinquent
 accounts.

 Used to take about a couple hours each month to actually shut off CPEs 
 for
 non-payment. Then each would have to call in, arrange for payment or 
 make
 a
 credit card payment over the phone, bitch at the agent on the phone, 
 etc.

 Now, with the combination of the Billing Server/BMU/Customer Portal, 
 that
 activity has dropped to next-to-nothing. BMU redirects the Delinquent
 user's browser to a delinquent page and offers to connect them to the
 Customer Portal on the billing server. Customers can now re-activate
 themselves with their credit card, and don't have to go through the
 embarrassment of talking with someone at our office, and we don't have 
 to
 deal with them either. And to boot, Powercode v9 now can automatically
 charge a Reconnect Fee to turn service back on.

 With shutoffs happening more rapidly and automatically, people are 
 getting
 used to it and paying us more regularly. The usual suspects that seem to
 always be late are learning, too. It used to be that we could turn them
 back on until their check came in the mail. Now we say, I'm sorry, 
 the
 system won't let you back on until I clear the late portion of the
 account.
 That's kinda true, too, because you can manually change the customer's
 status from Delinquent to Active, and it will let them back on. 
 Until
 3am the next morning when the routine hits again to change the account 
 BACK
 to Delinquent. Poof!

 This having to deal MORE with the people who AREN'T paying on time 
 used
 to
 really irk me. Now, with this system in place, I make about $250/mo from
 reconnect fees. Hardly have to deal with them at all, and money is 
 coming
 in much more efficiently.

 BTW... Higher-end business clients have a HUGE grace period before they
 turn
 to Delinquent. Didn't want those guys getting shut off just because 
 the
 A/P clerk took a few days off and got behind on paying the bill!


 - Original Message -
 From: Josh Luthman j...@imaginenetworksllc.com
 To: WISPA General List wireless@wispa.org
 Sent: Friday, April 30, 2010 3:39 PM
 Subject: Re: [WISPA] Powercode WAS: Overage thresholds and penalties


 Not sure if it deletes the account. I doubt it and hope it doesn't,
 though.

 On 4/30/10, Mark Nash - Lists markl...@uwol.net wrote:
 OK, but at least, if the account

Re: [WISPA] Powercode WAS: Overage thresholds and penalties

2010-05-04 Thread Mark Nash - Lists
Powercode told us that they wouldn't support anything for the BMU but an 
Imagestream router...

- Original Message - 
From: Josh Luthman j...@imaginenetworksllc.com
To: WISPA General List wireless@wispa.org
Sent: Tuesday, May 04, 2010 11:17 AM
Subject: Re: [WISPA] Powercode WAS: Overage thresholds and penalties


Billing + scheduling = Quickbooks + Google Calendar

Sales leads has several alternatives, not sure what you're looking for
from Powercode unless it's to see where they all map out so you know
where to put your next tower.

Service packages/bandwidth/speeds/delinquency is my favorite part.
This requires a BMU - CentOS works but I'd strongly recommend
ImageStream.  Be sure to get a fast enough router.  Ask ImageStream
what they suggest for your network load.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

“Success is not final, failure is not fatal: it is the courage to
continue that counts.”
--- Winston Churchill



On Tue, May 4, 2010 at 2:13 PM, Mark Nash - Lists markl...@uwol.net wrote:
 Yeah it wouldn't be a solution for me if it was just billing. Too
 expensive. The value is (in theory and, IMHO, in practice) in the CRM,
 install scheduling, service call scheduling, sales leads, service packages
 tied to BMU, bandwidth throttling, auto speed limiter (different than
 bandwidth throttling), customer portal and auto-disconnect.

 - Original Message -
 From: Josh Luthman j...@imaginenetworksllc.com
 To: WISPA General List wireless@wispa.org
 Sent: Tuesday, May 04, 2010 10:58 AM
 Subject: Re: [WISPA] Powercode WAS: Overage thresholds and penalties


 You can do just billing but that would be too expensive versus
 Quickbooks in my opinion.

 At this time you can not do PPPOE but I've asked them to do this
 several times. They're looking in to it. 50% chance for it to
 work. To me, from a network looking glass, it would be MUCH easier
 then their current method.

 Currently they use iptables to redirect http/drop other traffic. The
 best part is a customer can log in and see their balance/bandwidth
 usage at any time and add their own cards/bank accounts. I don't want
 to do this, but you can have them add their own computers' MACs and
 such (this could lead to one account getting multiple neighbors if you
 don't NAT your radios).

 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 “Success is not final, failure is not fatal: it is the courage to
 continue that counts.”
 --- Winston Churchill



 On Tue, May 4, 2010 at 1:48 PM, Paul Gerstenberger pa...@hrec.coop 
 wrote:
 How does the PowerCode network management... work? I've already started
 down the Mikrotik PPPoE/Radius path, would it be interoperable?

 Is it a modular package? We do billing alongside the electric utility
 billing (which has it's pros and cons), but I'd really like something 
 that
 could handle the CRM and Operations features listed on the PowerCode 
 site.

 -Paul

 On May 2, 2010, at 2:56 PM, Josh Luthman wrote:

 Did you guys change your redirect page very much? I changed it in two
 ways. I made the reasons and fixes line up and make sense (because
 removing
 a virus would never update their account) and added the IP address at 
 the
 bottom so I can simply add their new computer/router/etc to their 
 account
 without having them go through Windows.

 Josh Luthman
 Office: 937-552-2340
 Direct: 937-552-2343
 1100 Wayne St
 Suite 1337
 Troy, OH 45373

 “Success is not final, failure is not fatal: it is the courage to
 continue
 that counts.”
 --- Winston Churchill


 On Fri, Apr 30, 2010 at 6:52 PM, Mark Nash - Lists
 markl...@uwol.netwrote:

 One thing that is saving us alot of time is dealing with delinquent
 accounts.

 Used to take about a couple hours each month to actually shut off CPEs
 for
 non-payment. Then each would have to call in, arrange for payment or
 make
 a
 credit card payment over the phone, bitch at the agent on the phone,
 etc.

 Now, with the combination of the Billing Server/BMU/Customer Portal,
 that
 activity has dropped to next-to-nothing. BMU redirects the Delinquent
 user's browser to a delinquent page and offers to connect them to the
 Customer Portal on the billing server. Customers can now re-activate
 themselves with their credit card, and don't have to go through the
 embarrassment of talking with someone at our office, and we don't have
 to
 deal with them either. And to boot, Powercode v9 now can automatically
 charge a Reconnect Fee to turn service back on.

 With shutoffs happening more rapidly and automatically, people are
 getting
 used to it and paying us more regularly. The usual suspects that seem 
 to
 always be late are learning, too. It used to be that we could turn them
 back on until their check came in the mail. Now we say, I'm sorry,
 the
 system won't let you back on until I clear the late portion of the
 account.
 That's kinda true, too, because you can

[WISPA] OSS Options

2010-05-04 Thread Mark Nash - Lists
There has been some discussion on the list about Powercode...

I'd like to hear from other people who use an OSS similar to Powercode and 
let us know their experiences.  I was considering an alternative some time 
back when things weren't going so well... 





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Re: [WISPA] Overage thresholds and penalties

2010-04-30 Thread Mark Nash - Lists
We use Powercode to shape bandwidth and to track bandwidth usage, and when 
the customer goes over the limit, they are throttled down very hard, like 
64k.  Powercode has a Customer Portal feature that lets them login and check 
their usage any time they want.  Also, they can set up daily emails from 
their Portal so that they can get an email each day about their monthly 
usage.  We have about 20 customers that do this.

Took us a while to get the Powercode system to work, and it's still not 
100%, but I would say that putting in these usage thresholds and tracking 
has helped us identify who our heavy users are and to deal with them 
appropriately.  Doing this has generated about $500/mo in additional revenue 
as customers move up to higher speed packages with higher monthly limits.

Business clients, at this time, are handled differently.  We don't currently 
have bandwidth limits on them.  May in the future.  Generally, though... 
abusers are home users.

Keep in mind that our niche is rural, not competing in town very much.  We 
have higher bandwidth packages with higher usage thresholds.

I asked for a refresher about how we determined what our thresholds should 
be from our network engineer this morning.  This is his response.  In 
looking at it, figure that we are actually paying $45 per megabit, not $200. 
The $200 per megabit figure comes in with the cost of doing business 
(personnel, backhauls, maintenance, etc, and is an estimate of actual cost 
on what it takes to DELIVER bandwidth to a customer, not just PAY for 
bandwidth ourselves).

Justin's response:
**
If you remember, the way I did it was this. I asked you to come up with
a raw figure, in dollars/month, that our bandwidth costs us - i.e. the
price point at which you could sell bandwidth wholesale and guarantee
that we would still make a profit, even if it was fully saturated 24
hours a day (excluding factors such as backhaul saturation). You gave me
a figure of about $200 per megabit.

I fully doubled that to $400 per megabit, and started from there. I took
the amount of maximum theoretical bandwidth a 1.5Mb customer could
consume in a given month, if they were somehow able to use it for 24
hours straight.  I did the same for our base rate of 1Mbp/s @ $400. I
then compared the difference in value, and chose a MB figure that was
at about 50% of what our actual cost would be as the maximum amount of
bandwidth allowed.

Example. A $400/m 1Mbps customer resold could theoretically consume
10.8GB/day or about 330GB/month
A $49/m 1.5Mbps customer could theoretically consume 16.2GB/day or
494GB/month

I then determined what the equivalent maximum amount of bandwidth we
would be reselling a normal customer to if they were paying only $49 per
month, which is a lot easier - you just take our profit figure of $400/m
and divide it by $49 to get roughly 4, so 1/4th of 1.5Mbps which is just
about 384kbps. Then I determined what is the maximum amount of bandwidth
a 384kbps customer could consume.  You get about 1.44Gb per day, or
about 44GB/month.

I knocked off a further 10% to give us a nice round ceiling, producing a
final figure of 40GB/month for a 1.5Mbps customer as the maximum
bandwidth they could be allowed to consume before they started hitting
the falling point of the curve for bandwidth cost. Because I initially
doubled our $200 cost to say that bandwidth, per megabit, costs us
$400/m, we're comfortably padded.
**

- Original Message - 
From: Paul Gerstenberger pa...@hrec.coop
To: WISPA General List wireless@wispa.org
Sent: Friday, April 30, 2010 8:06 AM
Subject: [WISPA] Overage thresholds and penalties


 We have about 15% of our existing subscribers running PPPoE through 
 Mikrotik now, using the User Manager package. I'm astounded by the usage 
 I'm seeing from some accounts. We do cite acceptable use in our terms of 
 service, but we've rarely enforced it. I'm curious what approach other 
 WISPs take: how you determine your own acceptable use thresholds and what 
 penalties or deterrents are used.

 -Paul


 
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Re: [WISPA] Overage thresholds and penalties

2010-04-30 Thread Mark Nash - Lists
Didn't forget those.  Man do I know about those costs...  I don't sign the 
checks anymore as I've delegated that, but I know they're there.

Just didn't say them.

We have about a $10-$12k cost per month for growth (dedicated installers, 
trucks, fuel, sales commissions, marketing, new equipment, expansion sites, 
etc).  If we stopped growing, I could literally pocket 63% this money today 
(estimated tax payments).  But we are growing, so it costs...but I've 
sectioned those costs away as growth costs.

Everything else...every other expense...monthly  annual...from building 
rent to replacing the microwave in the kitchen when it goes bad gets 
packaged into the cost to deliver bandwidth category.

- Original Message - 
From: Marlon K. Schafer o...@odessaoffice.com
To: WISPA General List wireless@wispa.org
Sent: Friday, April 30, 2010 9:48 AM
Subject: Re: [WISPA] Overage thresholds and penalties


 You forgot some things in your number crunching Matt.

 Insurance.

 Electricity.

 Labor.

 Head end hardware.

 etc. etc. etc.

 You have to run the calcs on how much you can give your customer based on
 the ENTIRE cost per customer.  Not just the cost per gig.

 Out here each customer costs us about $10 in office overhead, $10 in
 infrastructure and $10 in upstream/server costs.  I keep about $5 per sub,
 maybe a bit more these days, we've about doubled since I ran those 
 numbers.

 So you can REALLY only afford to give the customer $5 to $10 more than 
 the
 average user or else you are actually loosing money, overall, on the sub.

 That make sense?
 marlon

 - Original Message - 
 From: Mark Nash - Lists markl...@uwol.net
 To: WISPA General List wireless@wispa.org
 Sent: Friday, April 30, 2010 9:24 AM
 Subject: Re: [WISPA] Overage thresholds and penalties


 We use Powercode to shape bandwidth and to track bandwidth usage, and 
 when
 the customer goes over the limit, they are throttled down very hard, like
 64k.  Powercode has a Customer Portal feature that lets them login and
 check
 their usage any time they want.  Also, they can set up daily emails from
 their Portal so that they can get an email each day about their monthly
 usage.  We have about 20 customers that do this.

 Took us a while to get the Powercode system to work, and it's still not
 100%, but I would say that putting in these usage thresholds and tracking
 has helped us identify who our heavy users are and to deal with them
 appropriately.  Doing this has generated about $500/mo in additional
 revenue
 as customers move up to higher speed packages with higher monthly limits.

 Business clients, at this time, are handled differently.  We don't
 currently
 have bandwidth limits on them.  May in the future.  Generally, though...
 abusers are home users.

 Keep in mind that our niche is rural, not competing in town very much.
 We
 have higher bandwidth packages with higher usage thresholds.

 I asked for a refresher about how we determined what our thresholds 
 should
 be from our network engineer this morning.  This is his response.  In
 looking at it, figure that we are actually paying $45 per megabit, not
 $200.
 The $200 per megabit figure comes in with the cost of doing business
 (personnel, backhauls, maintenance, etc, and is an estimate of actual 
 cost
 on what it takes to DELIVER bandwidth to a customer, not just PAY for
 bandwidth ourselves).

 Justin's response:
 **
 If you remember, the way I did it was this. I asked you to come up with
 a raw figure, in dollars/month, that our bandwidth costs us - i.e. the
 price point at which you could sell bandwidth wholesale and guarantee
 that we would still make a profit, even if it was fully saturated 24
 hours a day (excluding factors such as backhaul saturation). You gave me
 a figure of about $200 per megabit.

 I fully doubled that to $400 per megabit, and started from there. I took
 the amount of maximum theoretical bandwidth a 1.5Mb customer could
 consume in a given month, if they were somehow able to use it for 24
 hours straight.  I did the same for our base rate of 1Mbp/s @ $400. I
 then compared the difference in value, and chose a MB figure that was
 at about 50% of what our actual cost would be as the maximum amount of
 bandwidth allowed.

 Example. A $400/m 1Mbps customer resold could theoretically consume
 10.8GB/day or about 330GB/month
 A $49/m 1.5Mbps customer could theoretically consume 16.2GB/day or
 494GB/month

 I then determined what the equivalent maximum amount of bandwidth we
 would be reselling a normal customer to if they were paying only $49 per
 month, which is a lot easier - you just take our profit figure of $400/m
 and divide it by $49 to get roughly 4, so 1/4th of 1.5Mbps which is just
 about 384kbps. Then I determined what is the maximum amount of bandwidth
 a 384kbps customer could consume.  You get about 1.44Gb per day, or
 about 44GB/month.

 I knocked off a further 10% to give us a nice round ceiling, producing a
 final

Re: [WISPA] Overage thresholds and penalties

2010-04-30 Thread Mark Nash - Lists
Just downloaded the usage report into Excel...

About 1/3 of our users go 5gigs  above.  It goes sharply up after that. 
The Powercode report shows upload usage, download usage, total usage, and 
upload-to-download ratio.  You can usually catch the virus users or p2p-ers 
by checking the upload-to-download ratio.

We sell 1 to 3 meg burstable connections as our primary product, both 
business and residential versions (higher price, priority support, etc)

Beyond 3 megs, everything is custom and is generally $100/meg burstable, 
$200/meg dedicated.  This pricing allows us to account for those really 
high-end need users who need the bandwidth and can't accept being limited.

- Original Message - 
From: Paul Gerstenberger pa...@hrec.coop
To: WISPA General List wireless@wispa.org
Sent: Friday, April 30, 2010 11:28 AM
Subject: Re: [WISPA] Overage thresholds and penalties


 This isn't totally accurate as it's a monthly report and some users have 
 been converted mid-month, but the average download I'm seeing is 5.7Gb. 
 Our heaviest user did 105GB, and one recent conversion is on track to hit 
 200GB if the last weeks trend continues! About two thirds exceeded 10GB.

 I think most of those  10GB are running netflix.

 -Paul

 On Apr 30, 2010, at 9:32 AM, Marlon K. Schafer wrote:

 Our average customer does about 4 gigs per month.  That's average, 
 including
 servers and high end business customers.  Someday I'll count the 
 businesses
 different from the residential :-).

 We give 10 gigs per month and charge $5 per gig for overages.

 We've lost a few customers due to this, but nearly all of them want to 
 run
 file sharing servers and/or run netflix.  In short, the ones we're 
 loosing
 cost more than they are paying us.

 The good news is that the other 95% of the customer base get GREAT 
 service
 at a reasonable price and are very happy.

 We also catch a LOT of infected machines or open wifi routers this way.
 Most customers appreciate that we're watching out for them.

 marlon

 - Original Message - 
 From: Paul Gerstenberger pa...@hrec.coop
 To: WISPA General List wireless@wispa.org
 Sent: Friday, April 30, 2010 8:06 AM
 Subject: [WISPA] Overage thresholds and penalties


 We have about 15% of our existing subscribers running PPPoE through
 Mikrotik now, using the User Manager package. I'm astounded by the usage
 I'm seeing from some accounts. We do cite acceptable use in our terms 
 of
 service, but we've rarely enforced it. I'm curious what approach other
 WISPs take: how you determine your own acceptable use thresholds and 
 what
 penalties or deterrents are used.

 -Paul


 
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[WISPA] Powercode WAS: Overage thresholds and penalties

2010-04-30 Thread Mark Nash - Lists
It's been love-hate.

We've actually been using it since January 2008, for billing and scheduling, 
tracking leads, etc.  We purchased the Imagestream Rebel router to work as 
the Bandwidth Manager Unit (BMU) later that year, but never put it into 
place.  This was primarily because we didn't trust Powercode tech support to 
help us when we had a problem with it.

Things were dicey  sketchy with Powercode for awhile.  We think the tide 
has turned with the company, being bought out by Bertram Wireless.  We like 
better what's going on with them now, and we have upgraded to their version 
9 with a substantial increase in monthly cost.  We did this because we 
wanted the bandwidth management integrated with our billing platform, so 
that a low-cost customer service agent could pretty much help a customer 
with whatever their needs were.  We felt that it was time to make or break 
with Powercode, or switch to another platform (painful but maybe necessary).

Powercode, the company, has been working well with us to resolve our 
problems.  They seem to care about having our business more than they used 
to, as they are responding to us and addressing our concerns.  In fact, the 
other day, I requested a new feature...seemed like a simple one but most 
times feature requests fall on deaf ears. Powercode has built-in 
troubleshooting utilities like ping-flood (web-interfaced billing server 
initiates the command and the BMU runs it and reports back the results to 
the billing server then back to your web browser).  Well, I wanted those 
results to be logged in the customer account (PC has EXTENSIVE logging).  A 
week later, that feature was released on an update.  Now, whenever any 
customer service agent runs a troubleshooting utility in Powercode, it is 
logged on the customer account and stored forever.  So, we immediately began 
having our installers running their tests from within Powercode before they 
leave the install.  Now we have 3 tests logged for initial performance of 
the connection.  Anyway... pretty good turn-around on my request.

I was at a turning point a few months ago, sending out an email to everyone 
to begin searching for a new OSS because we weren't 100% on our features. 
Being 100% on features, I felt, will save us about .5 FTE.  If we aren't 
there, and are paying the high price of v9 Powercode...not worth it.

They're working with us and I hope to be 100% in a week or so.  Their new 
pricing has good economy of scale, too...affordable from day one...expensive 
in numbers but advanced features will save you people time at this point.

All-in-all, still I think it has been a positive adventure with Powercode. 
I'm glad the product has a better managed company behind it now.


- Original Message - 
From: Mark Dueck m...@netking.bz
To: wireless@wispa.org
Sent: Friday, April 30, 2010 12:50 PM
Subject: Re: [WISPA] Overage thresholds and penalties


 How is your experience with Powercode?  I once considered putting in
 Powercode, but it looked to be a little used product, so decided against 
 it.

 On 04/30/2010 10:24 AM, Mark Nash - Lists wrote:
 We use Powercode to shape bandwidth and to track bandwidth usage, and 
 when
 the customer goes over the limit, they are throttled down very hard, like
 64k.  Powercode has a Customer Portal feature that lets them login and 
 check
 their usage any time they want.  Also, they can set up daily emails from
 their Portal so that they can get an email each day about their monthly
 usage.  We have about 20 customers that do this.

 Took us a while to get the Powercode system to work, and it's still not
 100%, but I would say that putting in these usage thresholds and tracking
 has helped us identify who our heavy users are and to deal with them
 appropriately.  Doing this has generated about $500/mo in additional 
 revenue
 as customers move up to higher speed packages with higher monthly limits.




 
 WISPA Wants You! Join today!
 http://signup.wispa.org/
 

 WISPA Wireless List: wireless@wispa.org

 Subscribe/Unsubscribe:
 http://lists.wispa.org/mailman/listinfo/wireless

 Archives: http://lists.wispa.org/pipermail/wireless/
 





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Re: [WISPA] Powercode WAS: Overage thresholds and penalties

2010-04-30 Thread Mark Nash - Lists
I just realized that I may have left the impression that we never 
implemented the BMU (though you COULD have figured it out in the details of 
my previous post).

In fact, we ARE now using the Powercode BMU, and it's working well.  For our 
concerns about all of our traffic going through it, we inserted a 
work-around that would let us bypass the BMU (route around it) if it became 
problematic, or if we need to reboot it/maintain it.  It is the part that is 
not 100% right now.  It doesn't fully support remote subnets, like if we 
have a customer who has a /29 or whatever subnet on the LAN side of their 
CPE.  They technically have more than 1 IP to track for OVERALL bandwidth 
usage.  It doesn't fully support this with reporting and bandwidth limiting. 
Most of our customers have only 1 IP address, though, so it's not a large 
problem.  However, the problem tends to be with larger clients.  We have a 
non-Powercode solution in place as a stop-gap measure right now, until the 
problem is fixed.

- Original Message - 
From: Mark Nash - Lists markl...@uwol.net
To: WISPA General List wireless@wispa.org
Sent: Friday, April 30, 2010 1:28 PM
Subject: [WISPA] Powercode WAS: Overage thresholds and penalties


 It's been love-hate.

 We've actually been using it since January 2008, for billing and 
 scheduling,
 tracking leads, etc.  We purchased the Imagestream Rebel router to work as
 the Bandwidth Manager Unit (BMU) later that year, but never put it into
 place.  This was primarily because we didn't trust Powercode tech support 
 to
 help us when we had a problem with it.

 Things were dicey  sketchy with Powercode for awhile.  We think the tide
 has turned with the company, being bought out by Bertram Wireless.  We 
 like
 better what's going on with them now, and we have upgraded to their 
 version
 9 with a substantial increase in monthly cost.  We did this because we
 wanted the bandwidth management integrated with our billing platform, so
 that a low-cost customer service agent could pretty much help a customer
 with whatever their needs were.  We felt that it was time to make or 
 break
 with Powercode, or switch to another platform (painful but maybe 
 necessary).

 Powercode, the company, has been working well with us to resolve our
 problems.  They seem to care about having our business more than they used
 to, as they are responding to us and addressing our concerns.  In fact, 
 the
 other day, I requested a new feature...seemed like a simple one but most
 times feature requests fall on deaf ears. Powercode has built-in
 troubleshooting utilities like ping-flood (web-interfaced billing server
 initiates the command and the BMU runs it and reports back the results to
 the billing server then back to your web browser).  Well, I wanted those
 results to be logged in the customer account (PC has EXTENSIVE logging). 
 A
 week later, that feature was released on an update.  Now, whenever any
 customer service agent runs a troubleshooting utility in Powercode, it is
 logged on the customer account and stored forever.  So, we immediately 
 began
 having our installers running their tests from within Powercode before 
 they
 leave the install.  Now we have 3 tests logged for initial performance of
 the connection.  Anyway... pretty good turn-around on my request.

 I was at a turning point a few months ago, sending out an email to 
 everyone
 to begin searching for a new OSS because we weren't 100% on our features.
 Being 100% on features, I felt, will save us about .5 FTE.  If we aren't
 there, and are paying the high price of v9 Powercode...not worth it.

 They're working with us and I hope to be 100% in a week or so.  Their new
 pricing has good economy of scale, too...affordable from day 
 one...expensive
 in numbers but advanced features will save you people time at this point.

 All-in-all, still I think it has been a positive adventure with Powercode.
 I'm glad the product has a better managed company behind it now.


 - Original Message - 
 From: Mark Dueck m...@netking.bz
 To: wireless@wispa.org
 Sent: Friday, April 30, 2010 12:50 PM
 Subject: Re: [WISPA] Overage thresholds and penalties


 How is your experience with Powercode?  I once considered putting in
 Powercode, but it looked to be a little used product, so decided against
 it.

 On 04/30/2010 10:24 AM, Mark Nash - Lists wrote:
 We use Powercode to shape bandwidth and to track bandwidth usage, and
 when
 the customer goes over the limit, they are throttled down very hard, 
 like
 64k.  Powercode has a Customer Portal feature that lets them login and
 check
 their usage any time they want.  Also, they can set up daily emails from
 their Portal so that they can get an email each day about their monthly
 usage.  We have about 20 customers that do this.

 Took us a while to get the Powercode system to work, and it's still not
 100%, but I would say that putting in these usage thresholds and 
 tracking
 has helped us identify who

Re: [WISPA] Powercode WAS: Overage thresholds and penalties

2010-04-30 Thread Mark Nash - Lists
Hey, I'm not using email integration.

How's that working for you (the changepassword on log in to new Gmail 
accounts issue aside)?

- Original Message - 
From: Josh Luthman j...@imaginenetworksllc.com
To: WISPA General List wireless@wispa.org
Sent: Friday, April 30, 2010 2:09 PM
Subject: Re: [WISPA] Powercode WAS: Overage thresholds and penalties


I agree it's overall positive but for the life of me I can't get them
to add changepassword on log in to new Gmail accounts.

Such a tiny thing and I keep mentioning it, but it's the I'll have to
ask __ who has to ask someone else.

On 4/30/10, Mark Nash - Lists markl...@uwol.net wrote:
 It's been love-hate.

 We've actually been using it since January 2008, for billing and 
 scheduling,
 tracking leads, etc.  We purchased the Imagestream Rebel router to work as
 the Bandwidth Manager Unit (BMU) later that year, but never put it into
 place.  This was primarily because we didn't trust Powercode tech support 
 to
 help us when we had a problem with it.

 Things were dicey  sketchy with Powercode for awhile.  We think the tide
 has turned with the company, being bought out by Bertram Wireless.  We 
 like
 better what's going on with them now, and we have upgraded to their 
 version
 9 with a substantial increase in monthly cost.  We did this because we
 wanted the bandwidth management integrated with our billing platform, so
 that a low-cost customer service agent could pretty much help a customer
 with whatever their needs were.  We felt that it was time to make or 
 break
 with Powercode, or switch to another platform (painful but maybe 
 necessary).

 Powercode, the company, has been working well with us to resolve our
 problems.  They seem to care about having our business more than they used
 to, as they are responding to us and addressing our concerns.  In fact, 
 the
 other day, I requested a new feature...seemed like a simple one but most
 times feature requests fall on deaf ears. Powercode has built-in
 troubleshooting utilities like ping-flood (web-interfaced billing server
 initiates the command and the BMU runs it and reports back the results to
 the billing server then back to your web browser).  Well, I wanted those
 results to be logged in the customer account (PC has EXTENSIVE logging). 
 A
 week later, that feature was released on an update.  Now, whenever any
 customer service agent runs a troubleshooting utility in Powercode, it is
 logged on the customer account and stored forever.  So, we immediately 
 began
 having our installers running their tests from within Powercode before 
 they
 leave the install.  Now we have 3 tests logged for initial performance of
 the connection.  Anyway... pretty good turn-around on my request.

 I was at a turning point a few months ago, sending out an email to 
 everyone
 to begin searching for a new OSS because we weren't 100% on our features.
 Being 100% on features, I felt, will save us about .5 FTE.  If we aren't
 there, and are paying the high price of v9 Powercode...not worth it.

 They're working with us and I hope to be 100% in a week or so.  Their new
 pricing has good economy of scale, too...affordable from day 
 one...expensive
 in numbers but advanced features will save you people time at this point.

 All-in-all, still I think it has been a positive adventure with Powercode.
 I'm glad the product has a better managed company behind it now.


 - Original Message -
 From: Mark Dueck m...@netking.bz
 To: wireless@wispa.org
 Sent: Friday, April 30, 2010 12:50 PM
 Subject: Re: [WISPA] Overage thresholds and penalties


 How is your experience with Powercode?  I once considered putting in
 Powercode, but it looked to be a little used product, so decided against
 it.

 On 04/30/2010 10:24 AM, Mark Nash - Lists wrote:
 We use Powercode to shape bandwidth and to track bandwidth usage, and
 when
 the customer goes over the limit, they are throttled down very hard, 
 like
 64k.  Powercode has a Customer Portal feature that lets them login and
 check
 their usage any time they want.  Also, they can set up daily emails from
 their Portal so that they can get an email each day about their monthly
 usage.  We have about 20 customers that do this.

 Took us a while to get the Powercode system to work, and it's still not
 100%, but I would say that putting in these usage thresholds and 
 tracking
 has helped us identify who our heavy users are and to deal with them
 appropriately.  Doing this has generated about $500/mo in additional
 revenue
 as customers move up to higher speed packages with higher monthly 
 limits.




 
 WISPA Wants You! Join today!
 http://signup.wispa.org/
 

 WISPA Wireless List: wireless@wispa.org

 Subscribe/Unsubscribe:
 http://lists.wispa.org/mailman/listinfo/wireless

 Archives: http://lists.wispa.org

Re: [WISPA] Powercode WAS: Overage thresholds and penalties

2010-04-30 Thread Mark Nash - Lists
Does it actually count up the number of email addresses you have and put 
those on a billing line item, or account for them as part of a package?

For instance... Customer is given 5 email addresses as a monthly service 
within their package called Wireless Internet Service.  Then we sell them 
10 more Email accounts for a total of 15... Does Powercode bill from those 
email addresses?  Are the actual email addresses tied to the Package or 
Monthly Service?  Or are they just managed?

Do my questions make sense to you?

- Original Message - 
From: Josh Luthman j...@imaginenetworksllc.com
To: WISPA General List wireless@wispa.org
Sent: Friday, April 30, 2010 2:24 PM
Subject: Re: [WISPA] Powercode WAS: Overage thresholds and penalties


That one VERY SMALL and ANNOYING bit...perfect.

Email address is managed inside an account so you know who's it is
(you can look an account up by it for example).  Simply fill out the
form and his submit.  You can change their password for them if they
forget it, too.

On 4/30/10, Mark Nash - Lists markl...@uwol.net wrote:
 Hey, I'm not using email integration.

 How's that working for you (the changepassword on log in to new Gmail
 accounts issue aside)?

 - Original Message -
 From: Josh Luthman j...@imaginenetworksllc.com
 To: WISPA General List wireless@wispa.org
 Sent: Friday, April 30, 2010 2:09 PM
 Subject: Re: [WISPA] Powercode WAS: Overage thresholds and penalties


 I agree it's overall positive but for the life of me I can't get them
 to add changepassword on log in to new Gmail accounts.

 Such a tiny thing and I keep mentioning it, but it's the I'll have to
 ask __ who has to ask someone else.

 On 4/30/10, Mark Nash - Lists markl...@uwol.net wrote:
 It's been love-hate.

 We've actually been using it since January 2008, for billing and
 scheduling,
 tracking leads, etc.  We purchased the Imagestream Rebel router to work 
 as
 the Bandwidth Manager Unit (BMU) later that year, but never put it into
 place.  This was primarily because we didn't trust Powercode tech support
 to
 help us when we had a problem with it.

 Things were dicey  sketchy with Powercode for awhile.  We think the tide
 has turned with the company, being bought out by Bertram Wireless.  We
 like
 better what's going on with them now, and we have upgraded to their
 version
 9 with a substantial increase in monthly cost.  We did this because we
 wanted the bandwidth management integrated with our billing platform, so
 that a low-cost customer service agent could pretty much help a customer
 with whatever their needs were.  We felt that it was time to make or
 break
 with Powercode, or switch to another platform (painful but maybe
 necessary).

 Powercode, the company, has been working well with us to resolve our
 problems.  They seem to care about having our business more than they 
 used
 to, as they are responding to us and addressing our concerns.  In fact,
 the
 other day, I requested a new feature...seemed like a simple one but most
 times feature requests fall on deaf ears. Powercode has built-in
 troubleshooting utilities like ping-flood (web-interfaced billing server
 initiates the command and the BMU runs it and reports back the results to
 the billing server then back to your web browser).  Well, I wanted those
 results to be logged in the customer account (PC has EXTENSIVE logging).
 A
 week later, that feature was released on an update.  Now, whenever any
 customer service agent runs a troubleshooting utility in Powercode, it is
 logged on the customer account and stored forever.  So, we immediately
 began
 having our installers running their tests from within Powercode before
 they
 leave the install.  Now we have 3 tests logged for initial performance of
 the connection.  Anyway... pretty good turn-around on my request.

 I was at a turning point a few months ago, sending out an email to
 everyone
 to begin searching for a new OSS because we weren't 100% on our features.
 Being 100% on features, I felt, will save us about .5 FTE.  If we aren't
 there, and are paying the high price of v9 Powercode...not worth it.

 They're working with us and I hope to be 100% in a week or so.  Their new
 pricing has good economy of scale, too...affordable from day
 one...expensive
 in numbers but advanced features will save you people time at this point.

 All-in-all, still I think it has been a positive adventure with 
 Powercode.
 I'm glad the product has a better managed company behind it now.


 - Original Message -
 From: Mark Dueck m...@netking.bz
 To: wireless@wispa.org
 Sent: Friday, April 30, 2010 12:50 PM
 Subject: Re: [WISPA] Overage thresholds and penalties


 How is your experience with Powercode?  I once considered putting in
 Powercode, but it looked to be a little used product, so decided against
 it.

 On 04/30/2010 10:24 AM, Mark Nash - Lists wrote:
 We use Powercode to shape bandwidth and to track bandwidth usage, and
 when
 the customer goes over

Re: [WISPA] Powercode WAS: Overage thresholds and penalties

2010-04-30 Thread Mark Nash - Lists
OK, but at least, if the account was actually CREATED in Powercode, it is 
accounted for in the billing program and cleaned up (removed) when the 
account is set to Not Active?

That's a huge step in the right direction for cleaning up email accounts.

Since there's no cross-reference now, I have no way of knowing who owns 
hundreds of our email addresses.  You get people putting in email accounts 
without a first  last name that identifies the Powercode customer, and 
email addresses like just2d...@whatever.com.

Currently, I just have a policy of removing accounts that have not been 
accessed in any way within the last 6 months (deleted about 120 the other 
day).  We pay 3rd party host for email, and we give some away and take in 
about $1k/mo for hosted email.  So cleaning up unused accounts for our 
provided-free domains saves us $$.

- Original Message - 
From: Josh Luthman j...@imaginenetworksllc.com
To: WISPA General List wireless@wispa.org
Sent: Friday, April 30, 2010 2:46 PM
Subject: Re: [WISPA] Powercode WAS: Overage thresholds and penalties


I see what you're getting at.  I don't think the two tie together but
I've not looked at it that way.  I made sure the account existed,
that's all.   We don't chargew for email.

On 4/30/10, Mark Nash - Lists markl...@uwol.net wrote:
 Does it actually count up the number of email addresses you have and put
 those on a billing line item, or account for them as part of a package?

 For instance... Customer is given 5 email addresses as a monthly service
 within their package called Wireless Internet Service.  Then we sell 
 them
 10 more Email accounts for a total of 15... Does Powercode bill from 
 those
 email addresses?  Are the actual email addresses tied to the Package or
 Monthly Service?  Or are they just managed?

 Do my questions make sense to you?

 - Original Message -
 From: Josh Luthman j...@imaginenetworksllc.com
 To: WISPA General List wireless@wispa.org
 Sent: Friday, April 30, 2010 2:24 PM
 Subject: Re: [WISPA] Powercode WAS: Overage thresholds and penalties


 That one VERY SMALL and ANNOYING bit...perfect.

 Email address is managed inside an account so you know who's it is
 (you can look an account up by it for example).  Simply fill out the
 form and his submit.  You can change their password for them if they
 forget it, too.

 On 4/30/10, Mark Nash - Lists markl...@uwol.net wrote:
 Hey, I'm not using email integration.

 How's that working for you (the changepassword on log in to new Gmail
 accounts issue aside)?

 - Original Message -
 From: Josh Luthman j...@imaginenetworksllc.com
 To: WISPA General List wireless@wispa.org
 Sent: Friday, April 30, 2010 2:09 PM
 Subject: Re: [WISPA] Powercode WAS: Overage thresholds and penalties


 I agree it's overall positive but for the life of me I can't get them
 to add changepassword on log in to new Gmail accounts.

 Such a tiny thing and I keep mentioning it, but it's the I'll have to
 ask __ who has to ask someone else.

 On 4/30/10, Mark Nash - Lists markl...@uwol.net wrote:
 It's been love-hate.

 We've actually been using it since January 2008, for billing and
 scheduling,
 tracking leads, etc.  We purchased the Imagestream Rebel router to work
 as
 the Bandwidth Manager Unit (BMU) later that year, but never put it into
 place.  This was primarily because we didn't trust Powercode tech 
 support
 to
 help us when we had a problem with it.

 Things were dicey  sketchy with Powercode for awhile.  We think the 
 tide
 has turned with the company, being bought out by Bertram Wireless.  We
 like
 better what's going on with them now, and we have upgraded to their
 version
 9 with a substantial increase in monthly cost.  We did this because we
 wanted the bandwidth management integrated with our billing platform, so
 that a low-cost customer service agent could pretty much help a customer
 with whatever their needs were.  We felt that it was time to make or
 break
 with Powercode, or switch to another platform (painful but maybe
 necessary).

 Powercode, the company, has been working well with us to resolve our
 problems.  They seem to care about having our business more than they
 used
 to, as they are responding to us and addressing our concerns.  In fact,
 the
 other day, I requested a new feature...seemed like a simple one but most
 times feature requests fall on deaf ears. Powercode has built-in
 troubleshooting utilities like ping-flood (web-interfaced billing server
 initiates the command and the BMU runs it and reports back the results 
 to
 the billing server then back to your web browser).  Well, I wanted those
 results to be logged in the customer account (PC has EXTENSIVE logging).
 A
 week later, that feature was released on an update.  Now, whenever any
 customer service agent runs a troubleshooting utility in Powercode, it 
 is
 logged on the customer account and stored forever.  So, we immediately
 began
 having our installers running their tests from

Re: [WISPA] Powercode WAS: Overage thresholds and penalties

2010-04-30 Thread Mark Nash - Lists
One thing that is saving us alot of time is dealing with delinquent 
accounts.

Used to take about a couple hours each month to actually shut off CPEs for 
non-payment.  Then each would have to call in, arrange for payment or make a 
credit card payment over the phone, bitch at the agent on the phone, etc.

Now, with the combination of the Billing Server/BMU/Customer Portal, that 
activity has dropped to next-to-nothing.  BMU redirects the Delinquent 
user's browser to a delinquent page and offers to connect them to the 
Customer Portal on the billing server.  Customers can now re-activate 
themselves with their credit card, and don't have to go through the 
embarrassment of talking with someone at our office, and we don't have to 
deal with them either.  And to boot, Powercode v9 now can automatically 
charge a Reconnect Fee to turn service back on.

With shutoffs happening more rapidly and automatically, people are getting 
used to it and paying us more regularly.  The usual suspects that seem to 
always be late are learning, too.  It used to be that we could turn them 
back on until their check came in the mail.  Now we say, I'm sorry, the 
system won't let you back on until I clear the late portion of the account. 
That's kinda true, too, because you can manually change the customer's 
status from Delinquent to Active, and it will let them back on.  Until 
3am the next morning when the routine hits again to change the account BACK 
to Delinquent.  Poof!

This having to deal MORE with the people who AREN'T paying on time used to 
really irk me.  Now, with this system in place, I make about $250/mo from 
reconnect fees.  Hardly have to deal with them at all, and money is coming 
in much more efficiently.

BTW... Higher-end business clients have a HUGE grace period before they turn 
to Delinquent.  Didn't want those guys getting shut off just because the 
A/P clerk took a few days off and got behind on paying the bill!


- Original Message - 
From: Josh Luthman j...@imaginenetworksllc.com
To: WISPA General List wireless@wispa.org
Sent: Friday, April 30, 2010 3:39 PM
Subject: Re: [WISPA] Powercode WAS: Overage thresholds and penalties


Not sure if it deletes the account.  I doubt it and hope it doesn't, though.

On 4/30/10, Mark Nash - Lists markl...@uwol.net wrote:
 OK, but at least, if the account was actually CREATED in Powercode, it is
 accounted for in the billing program and cleaned up (removed) when the
 account is set to Not Active?

 That's a huge step in the right direction for cleaning up email accounts.

 Since there's no cross-reference now, I have no way of knowing who owns
 hundreds of our email addresses.  You get people putting in email accounts
 without a first  last name that identifies the Powercode customer, and
 email addresses like just2d...@whatever.com.

 Currently, I just have a policy of removing accounts that have not been
 accessed in any way within the last 6 months (deleted about 120 the other
 day).  We pay 3rd party host for email, and we give some away and take in
 about $1k/mo for hosted email.  So cleaning up unused accounts for our
 provided-free domains saves us $$.

 - Original Message -
 From: Josh Luthman j...@imaginenetworksllc.com
 To: WISPA General List wireless@wispa.org
 Sent: Friday, April 30, 2010 2:46 PM
 Subject: Re: [WISPA] Powercode WAS: Overage thresholds and penalties


 I see what you're getting at.  I don't think the two tie together but
 I've not looked at it that way.  I made sure the account existed,
 that's all.   We don't chargew for email.

 On 4/30/10, Mark Nash - Lists markl...@uwol.net wrote:
 Does it actually count up the number of email addresses you have and put
 those on a billing line item, or account for them as part of a package?

 For instance... Customer is given 5 email addresses as a monthly service
 within their package called Wireless Internet Service.  Then we sell
 them
 10 more Email accounts for a total of 15... Does Powercode bill from
 those
 email addresses?  Are the actual email addresses tied to the Package or
 Monthly Service?  Or are they just managed?

 Do my questions make sense to you?

 - Original Message -
 From: Josh Luthman j...@imaginenetworksllc.com
 To: WISPA General List wireless@wispa.org
 Sent: Friday, April 30, 2010 2:24 PM
 Subject: Re: [WISPA] Powercode WAS: Overage thresholds and penalties


 That one VERY SMALL and ANNOYING bit...perfect.

 Email address is managed inside an account so you know who's it is
 (you can look an account up by it for example).  Simply fill out the
 form and his submit.  You can change their password for them if they
 forget it, too.

 On 4/30/10, Mark Nash - Lists markl...@uwol.net wrote:
 Hey, I'm not using email integration.

 How's that working for you (the changepassword on log in to new Gmail
 accounts issue aside)?

 - Original Message -
 From: Josh Luthman j...@imaginenetworksllc.com
 To: WISPA General List wireless@wispa.org
 Sent

Re: [WISPA] You're going to love this... New IRS rules

2010-04-29 Thread Mark Nash - Lists
Please do quit, Mark.

- Original Message - 
From: MDK rea...@muddyfrogwater.us
To: WISPA General List wireless@wispa.org
Sent: Wednesday, April 28, 2010 7:40 PM
Subject: [WISPA] You're going to love this... New IRS rules


 http://www.cato-at-liberty.org/2010/04/26/costly-irs-mandate-slipped-into-health-bill/

 It requires 1099's for EVERY entity you do more than $600 business with a
 year.

 Gas station.  Walmart, your landlord, a $700 used car or truck.Ebay
 purchases, ALL require 1099's now if you go over $600 a year.

 That's almost enough for me to throw up my hands and say I quit.

 Frankly, we should all just quit.   For a week.   Or a month.Call up 
 the
 White House and say you want it so bad, well now you got it, we quit.
 When about 50 million of us do that, perhaps the administration will 
 realize
 it should consult someone besides insane marxists as it concerns business
 and economics.




 ++
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 541-969-8200  509-386-4589
 ++





 
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Re: [WISPA] Free enterprise,sure, when pigs fly

2010-04-20 Thread Mark Nash - Lists
Mark I told you years ago to go create your own anti-government rant email 
list.  Still bothering this list, I see...

- Original Message - 
From: MDK rea...@muddyfrogwater.us
To: WISPA General List wireless@wispa.org
Sent: Tuesday, April 20, 2010 9:11 AM
Subject: [WISPA] Free enterprise,sure, when pigs fly


 http://biggovernment.com/capitolconfidential/2010/04/20/googles-former-lobbyist-in-the-white-house-still-lobbying-for-google/

 This is why so many of us say anymore Just don't let the federal 
 government
 do anything that way there's no incentive to corrupt it.

 The more it controls, the more it spends, the more incentive for 
 corruption,
 the more opportunity, the more it happens.

 Who else is advocating for whom, that would affect us?


 ++
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 541-969-8200  509-386-4589
 ++





 
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Re: [WISPA] Free enterprise,sure, when pigs fly

2010-04-20 Thread Mark Nash - Lists
Give the facts, give the opinion, leave the radical commentary for the other 
lists for people who share your views and want to hear it.

- Original Message - 
From: RickG rgunder...@gmail.com
To: WISPA General List wireless@wispa.org
Sent: Tuesday, April 20, 2010 1:34 PM
Subject: Re: [WISPA] Free enterprise,sure, when pigs fly


It does apply here.

On Tue, Apr 20, 2010 at 12:17 PM, Mark Nash - Lists markl...@uwol.net 
wrote:
 Mark I told you years ago to go create your own anti-government rant email
 list. Still bothering this list, I see...

 - Original Message -
 From: MDK rea...@muddyfrogwater.us
 To: WISPA General List wireless@wispa.org
 Sent: Tuesday, April 20, 2010 9:11 AM
 Subject: [WISPA] Free enterprise,sure, when pigs fly


 http://biggovernment.com/capitolconfidential/2010/04/20/googles-former-lobbyist-in-the-white-house-still-lobbying-for-google/

 This is why so many of us say anymore Just don't let the federal
 government
 do anything that way there's no incentive to corrupt it.

 The more it controls, the more it spends, the more incentive for
 corruption,
 the more opportunity, the more it happens.

 Who else is advocating for whom, that would affect us?


 ++
 Neofast, Inc, Making internet easy
 541-969-8200 509-386-4589
 ++





 
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Re: [WISPA] Free enterprise,sure, when pigs fly

2010-04-20 Thread Mark Nash - Lists
Looking at the words, you're correct.  Perhaps I'm going more off of prior 
feelings of prior posts.  Sorry for that.

If you've been a WISPA member for years like I have, you know Mark 
Koskenmaki's anti-government views.  You've heard the over  over  over  
over  over  over.  So yes a little sick of them, I am...

Hence the quick response from me.

Sorry for doing that this time, Mark.

- Original Message - 
From: RickG rgunder...@gmail.com
To: WISPA General List wireless@wispa.org
Sent: Tuesday, April 20, 2010 1:43 PM
Subject: Re: [WISPA] Free enterprise,sure, when pigs fly


I only saw facts  opinion, nothing radical. So, I guess you need to
 define radical.

 On Tue, Apr 20, 2010 at 4:38 PM, Mark Nash - Lists markl...@uwol.net 
 wrote:
 Give the facts, give the opinion, leave the radical commentary for the 
 other
 lists for people who share your views and want to hear it.

 - Original Message -
 From: RickG rgunder...@gmail.com
 To: WISPA General List wireless@wispa.org
 Sent: Tuesday, April 20, 2010 1:34 PM
 Subject: Re: [WISPA] Free enterprise,sure, when pigs fly


 It does apply here.

 On Tue, Apr 20, 2010 at 12:17 PM, Mark Nash - Lists markl...@uwol.net
 wrote:
 Mark I told you years ago to go create your own anti-government rant 
 email
 list. Still bothering this list, I see...

 - Original Message -
 From: MDK rea...@muddyfrogwater.us
 To: WISPA General List wireless@wispa.org
 Sent: Tuesday, April 20, 2010 9:11 AM
 Subject: [WISPA] Free enterprise,sure, when pigs fly


 http://biggovernment.com/capitolconfidential/2010/04/20/googles-former-lobbyist-in-the-white-house-still-lobbying-for-google/

 This is why so many of us say anymore Just don't let the federal
 government
 do anything that way there's no incentive to corrupt it.

 The more it controls, the more it spends, the more incentive for
 corruption,
 the more opportunity, the more it happens.

 Who else is advocating for whom, that would affect us?


 ++
 Neofast, Inc, Making internet easy
 541-969-8200 509-386-4589
 ++





 
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[WISPA] Routing / Bridging / VLAN Use

2010-04-14 Thread Mark Nash - Lists
Routing vs. Bridging is an easy discussion...

Bridge until you get a certain number of subs then route.  Traffic 
isolation, minimize broadcast storms, etc.

Route if you have multiple backhauls to a site.

However, I have heard of WISPs with thousands of subscribers bridging with 
VLANs to do traffic isolation.

Anyone care to share on this topic your experience either way?

I'm considering a change in our routing infrastructure. 




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Re: [WISPA] Routing / Bridging / VLAN Use

2010-04-14 Thread Mark Nash - Lists
Opinion #1.

Anybody with large bridged systems?

- Original Message - 
From: Faisal Imtiaz fai...@snappydsl.net
To: WISPA General List wireless@wispa.org
Sent: Wednesday, April 14, 2010 10:34 AM
Subject: Re: [WISPA] Routing / Bridging / VLAN Use


 . Route from Day One. why pickup bad habits bridging .


 :)

 Faisal

 On 4/14/2010 1:27 PM, Mark Nash - Lists wrote:
 Routing vs. Bridging is an easy discussion...

 Bridge until you get a certain number of subs then route.  Traffic
 isolation, minimize broadcast storms, etc.

 Route if you have multiple backhauls to a site.

 However, I have heard of WISPs with thousands of subscribers bridging 
 with
 VLANs to do traffic isolation.

 Anyone care to share on this topic your experience either way?

 I'm considering a change in our routing infrastructure.



 
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Re: [WISPA] Routing / Bridging / VLAN Use

2010-04-14 Thread Mark Nash - Lists
I didn't mean to sound short or rude with this last message.  I mean no 
disrespect.  I've been networking for 25 years... Novell servers, MS, IP 
networks, blah blah blah.

It's just that I expected this response, but I want to INVITE other 
opinions.

- Original Message - 
From: Mark Nash - Lists markl...@uwol.net
To: WISPA General List wireless@wispa.org
Sent: Wednesday, April 14, 2010 10:39 AM
Subject: Re: [WISPA] Routing / Bridging / VLAN Use


 Opinion #1.

 Anybody with large bridged systems?

 - Original Message - 
 From: Faisal Imtiaz fai...@snappydsl.net
 To: WISPA General List wireless@wispa.org
 Sent: Wednesday, April 14, 2010 10:34 AM
 Subject: Re: [WISPA] Routing / Bridging / VLAN Use


 . Route from Day One. why pickup bad habits bridging .


 :)

 Faisal

 On 4/14/2010 1:27 PM, Mark Nash - Lists wrote:
 Routing vs. Bridging is an easy discussion...

 Bridge until you get a certain number of subs then route.  Traffic
 isolation, minimize broadcast storms, etc.

 Route if you have multiple backhauls to a site.

 However, I have heard of WISPs with thousands of subscribers bridging
 with
 VLANs to do traffic isolation.

 Anyone care to share on this topic your experience either way?

 I'm considering a change in our routing infrastructure.



 
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Re: [WISPA] Routing / Bridging / VLAN Use

2010-04-14 Thread Mark Nash - Lists
Eric, how many clients / tower sites / APs are you serving this way?

Do you expect it to scale to double/triple your size now?

- Original Message - 
From: Eric Muehleisen ericm...@gmail.com
To: wireless@wispa.org
Sent: Wednesday, April 14, 2010 11:10 AM
Subject: Re: [WISPA] Routing / Bridging / VLAN Use


 We are primarily a PPPoE shop and run a bridged system for that reason.
 Each AP has it's own VLAN bridged back to the core. We've done this for
 many years without a single issue.

 We have different service offerings like VOIP, PPPoE, DHCP, PTPVPN and
 even extend our metro ethernet across our wireless network. VLAN's work
 great for this.

 -Eric

 On 4/14/2010 1:01 PM, Mark Nash - Lists wrote:
 I didn't mean to sound short or rude with this last message.  I mean no
 disrespect.  I've been networking for 25 years... Novell servers, MS, IP
 networks, blah blah blah.

 It's just that I expected this response, but I want to INVITE other
 opinions.

 - Original Message -
 From: Mark Nash - Listsmarkl...@uwol.net
 To: WISPA General Listwireless@wispa.org
 Sent: Wednesday, April 14, 2010 10:39 AM
 Subject: Re: [WISPA] Routing / Bridging / VLAN Use



 Opinion #1.

 Anybody with large bridged systems?

 - Original Message -
 From: Faisal Imtiazfai...@snappydsl.net
 To: WISPA General Listwireless@wispa.org
 Sent: Wednesday, April 14, 2010 10:34 AM
 Subject: Re: [WISPA] Routing / Bridging / VLAN Use



 . Route from Day One. why pickup bad habits bridging .


 :)

 Faisal

 On 4/14/2010 1:27 PM, Mark Nash - Lists wrote:

 Routing vs. Bridging is an easy discussion...

 Bridge until you get a certain number of subs then route.  Traffic
 isolation, minimize broadcast storms, etc.

 Route if you have multiple backhauls to a site.

 However, I have heard of WISPs with thousands of subscribers bridging
 with
 VLANs to do traffic isolation.

 Anyone care to share on this topic your experience either way?

 I'm considering a change in our routing infrastructure.



 
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Re: [WISPA] Quick-Connect PoE at CPE

2007-01-05 Thread Mark Nash - Lists
Used one of these quick-connect pigtails today on a Tranzeo installation. 
Had to bore the hole out on the waterproof boot to 7/8 (I expected this), 
and it worked like a charm.  A nice, unexpected bonus is that the cable on 
this pigtail is less stiff than the outdoor cable I use, so it bends, stuffs 
into the boot and slips into the RJ45 jack on the CPE much better than the 
other cable.


On the down-side of this install, I left my tool belt somewhere prior to 
this afternoon and had to get by with other tools in the truck. Slow-going 
when you have to work out of your element. :(


Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message - 
From: George Rogato [EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Sunday, December 31, 2006 3:09 PM
Subject: Re: [WISPA] Quick-Connect PoE at CPE



Pac Wireless makes them:
http://pacwireless.com/products/RJ45-ECS.shtml

Mark Nash wrote:
George, awhile back I got from you a cat5 pigtail that had a 
quick-connect fitting on it.  I think I can use these for my Tranzeo CPEs 
if I bore out the hole in the boot of the CPE.  This could speed up 
installs  some troubleshooting as well, as we can disconnect the 
customer's PoE cable and plug into it directly from the inverter in my 
truck without taking off the boot and risking water problems.


How to you obtain these? and do you put on the pigtail portion of it or 
do they come terminated?


What are others doing for this?

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax




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Re: [WISPA] Solar power

2007-01-05 Thread Mark Nash - Lists

David... Any news on this potential sub-$1k solar system?

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message - 
From: David Weddell [EMAIL PROTECTED]

To: 'WISPA General List' wireless@wispa.org
Sent: Saturday, November 18, 2006 7:58 PM
Subject: RE: [WISPA] Solar power


We are testing a solar solution right now and will get back with you on 
the
results. It will be sub $1,000 if the testing goes well. I will report it 
to

the list when we get the full results.

Regards,
David Weddell
Director of Sales

260 827 2551 Office
800 363 4881  Ext 2551
260 273 7547 Cell

www.onlyinternet.net
www.oibw.net

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Jason Hensley
Sent: Saturday, November 18, 2006 11:41 AM
To: WISPA General List
Subject: Re: [WISPA] Solar power

I appreciate the info, but for what I need, $5000 isn't even close to 
being
worth it.  This is for ONE AP (Deliberant 7000).  I was thinking if I 
could
stay in the $500 range it might be OK, but anything more than that would 
not


make sense for me in THIS case.  In other instances it might, but not this
one.

Thanks for this though.  I'll keep it in case I run into an instance where 
I


do need something like this.  Great info!


- Original Message - 
From: Alan Cain [EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Friday, November 17, 2006 7:58 PM
Subject: Re: [WISPA] Solar power



I have some - the typical shopping list is like this:

Kyocera solar panels - 4 kc130-k, at approx. 680.00 each - gives me 14
volts at 14 amps on a good day (to charge batteries)
Mounting hardware - varies 100-200
wiring harnesses between panels - 50.00
wiring harness to charge controller (below) 20
Trojan l16H batteries - 2 to 4, at 270 each (+/-)
wiring interconnects -  Series to 12 volts, parallel from there 30.00
fuses and cutoff switch between batteries and everything else 40.00
fuses and cutoff switch between panels and everything else 40.00
charge controller - I have used shell 20's (120.00 with enclosure)
successfully, though they are a bit low rated for the solar load - I have
gone to Xantrex charge controllers with cute lights and battery
temperature sensors (twice as much - 245 plus 29)
voltage regulator (90.00) for 12 v to 18 v boost (range 6 v to 24 v)
timer   50.00 (sometimes I set them up to be off from 1 am to 5 am, to
save power during the gray, foggy period coming up)(December 1 to 
February



1) - that's why 4 batteries, too. It is better to add batteries than
panels for the most part (see Kyocera panels above) and auto tilting
mounts don't give us that much advantage up here above 45degrees north -
just a few percent. In the southern lands, I'd give them a try.
Enclosure for the stuff - varies, depending on whether I find a sweet box
or build a little hut. ($ whatever)
Grounding stuff. - rods, #2 copper wire, wire lugs, clamps. 100.00

About 5000.00 for a decent power setup for me. I am using Tranzeo radios,
at 18 volts. Very Christmas-like, with the flickering lights on top of 
the



tower...

I have a generator handy for charging on really bad stretches - a Honda
2000i, for about 900.00, with a SERIOUS cable lock.

And if the lousy communists/free spending democrats/stinking republican
fascists/religious true believing kooks/screwed up militarists/nasty bird
flu ridden ducks/global frying eco-terrorists/flaming radical 
libertarians



make everything bad, I can harvest my stuff to power my house (WOO HOO!!)
H maybe I should go take a look. I Am Armed. And carry sharp
Multimeter probes.

And, it's fun - bragging rights, ya know.

I'll send you drawings if you want (on my time schedule - I am in the
middle of an assembly right now  :} )
There are several good supply houses for the parts, and most of them are
Very Helpful. I'd tell you who I use, but that would be Bad Form.

www.bigdam.net


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Re: [WISPA] 5.3/5.8 GHz Antenna Suggestion

2007-01-04 Thread Mark Nash - Lists
Thanks...to confirm...

It sounds like the only thing that is different is the L-Bracket to make it
the HDGD5X-XX?

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax

- Original Message - 
From: Marketing [EMAIL PROTECTED]
To: 'WISPA General List' wireless@wispa.org
Sent: Thursday, January 04, 2007 7:47 AM
Subject: RE: [WISPA] 5.3/5.8 GHz Antenna Suggestion


 Hello Mark,

 Yes, the new model will work fine with the stock that distributors have on
 hand or parts that have been shipped in the past.

 The parts can be purchased separately.  Part #'s are as follows:

 5600687 - L-Bracket Only
 5200223 - Wire Grid Bracket kit
 5200224 - Die Cast Bracket kit

 Regards,
 Ben Moore
 [EMAIL PROTECTED]


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
 Behalf Of Mark Nash - Lists
 Sent: Wednesday, January 03, 2007 11:45 PM
 To: WISPA General List
 Subject: Re: [WISPA] 5.3/5.8 GHz Antenna Suggestion

 Ben,

 A) Will these fit the models that the resellers have in stock now?
 B) If so, can we order mounts separately?

 Mark Nash
 Network Engineer
 UnwiredOnline.Net
 350 Holly Street
 Junction City, OR 97448
 http://www.uwol.net
 541-998-
 541-998-5599 fax
 - Original Message - 
 From: Marketing [EMAIL PROTECTED]
 To: 'WISPA General List' wireless@wispa.org
 Sent: Tuesday, January 02, 2007 10:32 AM
 Subject: RE: [WISPA] 5.3/5.8 GHz Antenna Suggestion


  Hello Tim,
 
  When purchasing the grids the next time, select the HDGD58-29 antennas.
  These come with a new L-Bracket that attaches to the reflector in 4
  locations.  The L-Bracket is also tapped for easy installation.  This
can
  be
  seen on page 2 of the spec sheet:
 
  http://pacwireless.com/products/GD58_Data_Sheet.pdf
 
  If needed, these new L-Brackets will accommodate a 4 U-Bolt (U-Bolts
not
  provided).
 
  Drop me your address and we can send you a sample of the L-bracket.
 
  Let me know if you have any questions.
 
  Regards,
  Ben Moore
  Sales Manager
  Pacific Wireless
  [EMAIL PROTECTED]
 
 
  -Original Message-
  From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
  Behalf Of Tim Kerns
  Sent: Saturday, December 30, 2006 6:48 PM
  To: WISPA General List
  Subject: Re: [WISPA] 5.3/5.8 GHz Antenna Suggestion
 
  Mac,
  Have PacWireless made any changes to the mount on the 29db grids... I
have

  4
 
  in use and the mount isn't very solid. The grid deflects a lot in the
  wind.
  I can watch the signal go up and down as it moves.
  Tim Kerns
  CV-Access, Inc.
 
  - Original Message - 
  From: Mac Dearman [EMAIL PROTECTED]
  To: 'WISPA General List' wireless@wispa.org
  Sent: Saturday, December 30, 2006 12:53 PM
  Subject: RE: [WISPA] 5.3/5.8 GHz Antenna Suggestion
 
 
 I do use their dishes where I have a large enough tower, water tower or
a
  roof. I will tell ya though - - the 29dbi grids are mighty fine, much
  less
  expensive than a solid dish, wind load is no comparison as well as the
  ease
  of mounting. If you are leasing tower space - - the grid is a no
brainer
  unless you have to have the extra db that comes with a dish.
 
  Mac Dearman
 
  -Original Message-
  From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
  Behalf Of Mark Nash - Lists
  Sent: Saturday, December 30, 2006 2:28 PM
  To: WISPA General List
  Subject: Re: [WISPA] 5.3/5.8 GHz Antenna Suggestion
 
  Are we preferring their grids to dishes?
 
  Mark Nash
  Network Engineer
  UnwiredOnline.Net
  350 Holly Street
  Junction City, OR 97448
  http://www.uwol.net
  541-998-
  541-998-5599 fax
  - Original Message - 
  From: Mac Dearman [EMAIL PROTECTED]
  To: 'WISPA General List' wireless@wispa.org
  Sent: Saturday, December 30, 2006 12:18 PM
  Subject: RE: [WISPA] 5.3/5.8 GHz Antenna Suggestion
 
 
  Mark,
 
   I have several 8 mile 5.3GHz links (YMMV) using PacWireless 26dbi
  grids,
  MT  CM9's. IMHO you can't go wrong using the PacWireless antennas. I
  have
  built a wireless network that covers 12% of Louisiana utilizing their
  antennas exclusively for my BH. Well - I do have several of the Trango
  dual
  polarity ext's.
 
  Mac Dearman
 
  -Original Message-
  From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On
  Behalf Of Mark Nash - Lists
  Sent: Saturday, December 30, 2006 1:12 PM
  To: WISPA General List
  Subject: [WISPA] 5.3/5.8 GHz Antenna Suggestion
 
  I have usually used Trango backhauls, so I have not had to worry about
5
  GHz
 
  antennas and what to choose.  Now I'm going to try a MikroTik backhaul
  with
  a CM9.  Currently, I've got two applications:
 
  1. 2-mile link that I can perhaps use 5.3GHz over.
 
  2. 8-mile link that I'll go 5.8GHz over.
 
  What antennas have you used to accomplish links such as these...
 
  Also, kI have heard that the output power of the CM9 in a MikroTik can
  be
  adjusted.  Experience?
 
  Mark Nash
  Network Engineer

Re: [WISPA] 5.3/5.8 GHz Antenna Suggestion

2007-01-04 Thread Mark Nash - Lists
ok, we're close... Help me out.  I'm not familiar with your grid antennas at
all, and therefore not familiar with your mounts, and I'm sure that others
aren't as well.

You mentioned:

 5600687 - L-Bracket Only
 5200223 - Wire Grid Bracket kit
 5200224 - Die Cast Bracket kit

So what we will need if we have a grid dish is a 5600687 and a 5200223, or
do we need all 3 parts to make the HD mount work?

Thanks for your patience...

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax

- Original Message - 
From: Marketing [EMAIL PROTECTED]
To: 'WISPA General List' wireless@wispa.org
Sent: Thursday, January 04, 2007 8:53 AM
Subject: RE: [WISPA] 5.3/5.8 GHz Antenna Suggestion


 The L-Bracket is the main difference.  The hardware included in the kit is
 also a bit different due to the fact that the L-Bracket is tapped.

 Thanks,
 Ben Moore
 [EMAIL PROTECTED]


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
 Behalf Of Mark Nash - Lists
 Sent: Thursday, January 04, 2007 9:22 AM
 To: WISPA General List
 Subject: Re: [WISPA] 5.3/5.8 GHz Antenna Suggestion

 Thanks...to confirm...

 It sounds like the only thing that is different is the L-Bracket to make
it
 the HDGD5X-XX?

 Mark Nash
 Network Engineer
 UnwiredOnline.Net
 350 Holly Street
 Junction City, OR 97448
 http://www.uwol.net
 541-998-
 541-998-5599 fax

 - Original Message - 
 From: Marketing [EMAIL PROTECTED]
 To: 'WISPA General List' wireless@wispa.org
 Sent: Thursday, January 04, 2007 7:47 AM
 Subject: RE: [WISPA] 5.3/5.8 GHz Antenna Suggestion


  Hello Mark,
 
  Yes, the new model will work fine with the stock that distributors have
on
  hand or parts that have been shipped in the past.
 
  The parts can be purchased separately.  Part #'s are as follows:
 
  5600687 - L-Bracket Only
  5200223 - Wire Grid Bracket kit
  5200224 - Die Cast Bracket kit
 
  Regards,
  Ben Moore
  [EMAIL PROTECTED]
 
 
  -Original Message-
  From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
  Behalf Of Mark Nash - Lists
  Sent: Wednesday, January 03, 2007 11:45 PM
  To: WISPA General List
  Subject: Re: [WISPA] 5.3/5.8 GHz Antenna Suggestion
 
  Ben,
 
  A) Will these fit the models that the resellers have in stock now?
  B) If so, can we order mounts separately?
 
  Mark Nash
  Network Engineer
  UnwiredOnline.Net
  350 Holly Street
  Junction City, OR 97448
  http://www.uwol.net
  541-998-
  541-998-5599 fax
  - Original Message - 
  From: Marketing [EMAIL PROTECTED]
  To: 'WISPA General List' wireless@wispa.org
  Sent: Tuesday, January 02, 2007 10:32 AM
  Subject: RE: [WISPA] 5.3/5.8 GHz Antenna Suggestion
 
 
   Hello Tim,
  
   When purchasing the grids the next time, select the HDGD58-29
antennas.
   These come with a new L-Bracket that attaches to the reflector in 4
   locations.  The L-Bracket is also tapped for easy installation.  This
 can
   be
   seen on page 2 of the spec sheet:
  
   http://pacwireless.com/products/GD58_Data_Sheet.pdf
  
   If needed, these new L-Brackets will accommodate a 4 U-Bolt (U-Bolts
 not
   provided).
  
   Drop me your address and we can send you a sample of the L-bracket.
  
   Let me know if you have any questions.
  
   Regards,
   Ben Moore
   Sales Manager
   Pacific Wireless
   [EMAIL PROTECTED]
  
  
   -Original Message-
   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On
   Behalf Of Tim Kerns
   Sent: Saturday, December 30, 2006 6:48 PM
   To: WISPA General List
   Subject: Re: [WISPA] 5.3/5.8 GHz Antenna Suggestion
  
   Mac,
   Have PacWireless made any changes to the mount on the 29db grids... I
 have
 
   4
  
   in use and the mount isn't very solid. The grid deflects a lot in the
   wind.
   I can watch the signal go up and down as it moves.
   Tim Kerns
   CV-Access, Inc.
  
   - Original Message - 
   From: Mac Dearman [EMAIL PROTECTED]
   To: 'WISPA General List' wireless@wispa.org
   Sent: Saturday, December 30, 2006 12:53 PM
   Subject: RE: [WISPA] 5.3/5.8 GHz Antenna Suggestion
  
  
  I do use their dishes where I have a large enough tower, water tower
or
 a
   roof. I will tell ya though - - the 29dbi grids are mighty fine, much
   less
   expensive than a solid dish, wind load is no comparison as well as
the
   ease
   of mounting. If you are leasing tower space - - the grid is a no
 brainer
   unless you have to have the extra db that comes with a dish.
  
   Mac Dearman
  
   -Original Message-
   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On
   Behalf Of Mark Nash - Lists
   Sent: Saturday, December 30, 2006 2:28 PM
   To: WISPA General List
   Subject: Re: [WISPA] 5.3/5.8 GHz Antenna Suggestion
  
   Are we preferring their grids to dishes?
  
   Mark Nash
   Network Engineer
   UnwiredOnline.Net
   350 Holly Street
   Junction City, OR 97448
   http://www.uwol.net
   541-998-
   541-998-5599 fax

Re: [WISPA] 5.3/5.8 GHz Antenna Suggestion

2007-01-03 Thread Mark Nash - Lists

Ben,

A) Will these fit the models that the resellers have in stock now?
B) If so, can we order mounts separately?

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message - 
From: Marketing [EMAIL PROTECTED]

To: 'WISPA General List' wireless@wispa.org
Sent: Tuesday, January 02, 2007 10:32 AM
Subject: RE: [WISPA] 5.3/5.8 GHz Antenna Suggestion



Hello Tim,

When purchasing the grids the next time, select the HDGD58-29 antennas.
These come with a new L-Bracket that attaches to the reflector in 4
locations.  The L-Bracket is also tapped for easy installation.  This can 
be

seen on page 2 of the spec sheet:

http://pacwireless.com/products/GD58_Data_Sheet.pdf

If needed, these new L-Brackets will accommodate a 4 U-Bolt (U-Bolts not
provided).

Drop me your address and we can send you a sample of the L-bracket.

Let me know if you have any questions.

Regards,
Ben Moore
Sales Manager
Pacific Wireless
[EMAIL PROTECTED]


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Tim Kerns
Sent: Saturday, December 30, 2006 6:48 PM
To: WISPA General List
Subject: Re: [WISPA] 5.3/5.8 GHz Antenna Suggestion

Mac,
Have PacWireless made any changes to the mount on the 29db grids... I have 
4


in use and the mount isn't very solid. The grid deflects a lot in the 
wind.

I can watch the signal go up and down as it moves.
Tim Kerns
CV-Access, Inc.

- Original Message - 
From: Mac Dearman [EMAIL PROTECTED]

To: 'WISPA General List' wireless@wispa.org
Sent: Saturday, December 30, 2006 12:53 PM
Subject: RE: [WISPA] 5.3/5.8 GHz Antenna Suggestion



I do use their dishes where I have a large enough tower, water tower or a
roof. I will tell ya though - - the 29dbi grids are mighty fine, much 
less

expensive than a solid dish, wind load is no comparison as well as the
ease
of mounting. If you are leasing tower space - - the grid is a no brainer
unless you have to have the extra db that comes with a dish.

Mac Dearman

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Mark Nash - Lists
Sent: Saturday, December 30, 2006 2:28 PM
To: WISPA General List
Subject: Re: [WISPA] 5.3/5.8 GHz Antenna Suggestion

Are we preferring their grids to dishes?

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message - 
From: Mac Dearman [EMAIL PROTECTED]

To: 'WISPA General List' wireless@wispa.org
Sent: Saturday, December 30, 2006 12:18 PM
Subject: RE: [WISPA] 5.3/5.8 GHz Antenna Suggestion



Mark,

 I have several 8 mile 5.3GHz links (YMMV) using PacWireless 26dbi 
grids,

MT  CM9's. IMHO you can't go wrong using the PacWireless antennas. I
have
built a wireless network that covers 12% of Louisiana utilizing their
antennas exclusively for my BH. Well - I do have several of the Trango
dual
polarity ext's.

Mac Dearman

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Mark Nash - Lists
Sent: Saturday, December 30, 2006 1:12 PM
To: WISPA General List
Subject: [WISPA] 5.3/5.8 GHz Antenna Suggestion

I have usually used Trango backhauls, so I have not had to worry about 5
GHz

antennas and what to choose.  Now I'm going to try a MikroTik backhaul
with
a CM9.  Currently, I've got two applications:

1. 2-mile link that I can perhaps use 5.3GHz over.

2. 8-mile link that I'll go 5.8GHz over.

What antennas have you used to accomplish links such as these...

Also, kI have heard that the output power of the CM9 in a MikroTik can 
be

adjusted.  Experience?

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax



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Re: [WISPA] Cool ideas for RouterOS....

2006-12-30 Thread Mark Nash - Lists
Keep a list of 'discovered' DHCP servers and their mac addresses in a table. 
Usually, the LAN mac address of the consumer routers is one off from the WAN 
mac address, so we should be able to quickly identify who has plugged their 
router in backwards.


Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message - 
From: Butch Evans [EMAIL PROTECTED]

To: Wispa List wireless@wispa.org
Sent: Friday, December 29, 2006 11:47 PM
Subject: [WISPA] Cool ideas for RouterOS


I'd like to throw this out for the weekend.  I want to gather some ideas 
for IMPLEMENTATIONS you'd like to see with existing RouterOS technology. 
I have a few that I can think of off the top of my head that I will try to 
get documented (some possibly for free - to be posted on my website).  For 
example:


1. Automated virus detection - this application would need to be able to 
detect virus like activity (whatever that means) and automatically cause 
the offender - if they are on-net - to be disconnected except for the 
ability to visit http://housecall.antivirus.com and test to see if they 
have removed the virus(es) before allowing full access again.


2. Automatically build a list of valid SMTP servers based on servers that 
have been used to check email (I've done this one several times).  This 
will prevent those viruses and spam trojans from getting your IP 
blacklisted if you NAT.


3. Queue mechanism that implements an automated fair access policy 
(similar to what some of the satellite companies do) - I have done 
something SIMILAR to this, but implementing this properly will take a bit 
more work.


OK...So I've got you started...now step forth with your ideas (either 
implemented already or just a wish-list) and let's come up with some 
really cool stuff!  While we're at it, you can let me know what you think 
of the above ideas...are they worth the effort?


--
Butch Evans
Network Engineering and Security Consulting
573-276-2879
http://www.butchevans.com/
My calendar: http://tinyurl.com/y24ad6
Training Partners: http://tinyurl.com/smfkf
Mikrotik Certified Consultant
(http://www.mikrotik.com/consultants.html)
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[WISPA] 5.3/5.8 GHz Antenna Suggestion

2006-12-30 Thread Mark Nash - Lists
I have usually used Trango backhauls, so I have not had to worry about 5 GHz 
antennas and what to choose.  Now I'm going to try a MikroTik backhaul with 
a CM9.  Currently, I've got two applications:


1. 2-mile link that I can perhaps use 5.3GHz over.

2. 8-mile link that I'll go 5.8GHz over.

What antennas have you used to accomplish links such as these...

Also, kI have heard that the output power of the CM9 in a MikroTik can be 
adjusted.  Experience?


Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax 




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Re: [WISPA] 5.3/5.8 GHz Antenna Suggestion

2006-12-30 Thread Mark Nash - Lists

Are we preferring their grids to dishes?

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message - 
From: Mac Dearman [EMAIL PROTECTED]

To: 'WISPA General List' wireless@wispa.org
Sent: Saturday, December 30, 2006 12:18 PM
Subject: RE: [WISPA] 5.3/5.8 GHz Antenna Suggestion



Mark,

 I have several 8 mile 5.3GHz links (YMMV) using PacWireless 26dbi grids,
MT  CM9's. IMHO you can't go wrong using the PacWireless antennas. I have
built a wireless network that covers 12% of Louisiana utilizing their
antennas exclusively for my BH. Well - I do have several of the Trango 
dual

polarity ext's.

Mac Dearman

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Mark Nash - Lists
Sent: Saturday, December 30, 2006 1:12 PM
To: WISPA General List
Subject: [WISPA] 5.3/5.8 GHz Antenna Suggestion

I have usually used Trango backhauls, so I have not had to worry about 5 
GHz


antennas and what to choose.  Now I'm going to try a MikroTik backhaul 
with

a CM9.  Currently, I've got two applications:

1. 2-mile link that I can perhaps use 5.3GHz over.

2. 8-mile link that I'll go 5.8GHz over.

What antennas have you used to accomplish links such as these...

Also, kI have heard that the output power of the CM9 in a MikroTik can be
adjusted.  Experience?

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax



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Re: [WISPA] 5.3/5.8 GHz Antenna Suggestion

2006-12-30 Thread Mark Nash - Lists
Thanks Mac and Travis... This does sound like a no-brainer.  How about a 
12-mile link with 5.3 or 5.8?


Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message - 
From: Mac Dearman [EMAIL PROTECTED]

To: 'WISPA General List' wireless@wispa.org
Sent: Saturday, December 30, 2006 12:53 PM
Subject: RE: [WISPA] 5.3/5.8 GHz Antenna Suggestion



I do use their dishes where I have a large enough tower, water tower or a
roof. I will tell ya though - - the 29dbi grids are mighty fine, much less
expensive than a solid dish, wind load is no comparison as well as the 
ease

of mounting. If you are leasing tower space - - the grid is a no brainer
unless you have to have the extra db that comes with a dish.

Mac Dearman

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Mark Nash - Lists
Sent: Saturday, December 30, 2006 2:28 PM
To: WISPA General List
Subject: Re: [WISPA] 5.3/5.8 GHz Antenna Suggestion

Are we preferring their grids to dishes?

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message - 
From: Mac Dearman [EMAIL PROTECTED]

To: 'WISPA General List' wireless@wispa.org
Sent: Saturday, December 30, 2006 12:18 PM
Subject: RE: [WISPA] 5.3/5.8 GHz Antenna Suggestion



Mark,

 I have several 8 mile 5.3GHz links (YMMV) using PacWireless 26dbi grids,
MT  CM9's. IMHO you can't go wrong using the PacWireless antennas. I 
have

built a wireless network that covers 12% of Louisiana utilizing their
antennas exclusively for my BH. Well - I do have several of the Trango
dual
polarity ext's.

Mac Dearman

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Mark Nash - Lists
Sent: Saturday, December 30, 2006 1:12 PM
To: WISPA General List
Subject: [WISPA] 5.3/5.8 GHz Antenna Suggestion

I have usually used Trango backhauls, so I have not had to worry about 5
GHz

antennas and what to choose.  Now I'm going to try a MikroTik backhaul
with
a CM9.  Currently, I've got two applications:

1. 2-mile link that I can perhaps use 5.3GHz over.

2. 8-mile link that I'll go 5.8GHz over.

What antennas have you used to accomplish links such as these...

Also, kI have heard that the output power of the CM9 in a MikroTik can be
adjusted.  Experience?

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax



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Re: [WISPA] 5.3/5.8 GHz Antenna Suggestion

2006-12-30 Thread Mark Nash - Lists

I'm assuming this is 5.8, not 5.3, right?

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message - 
From: Mac Dearman [EMAIL PROTECTED]

To: 'WISPA General List' wireless@wispa.org
Sent: Saturday, December 30, 2006 1:21 PM
Subject: RE: [WISPA] 5.3/5.8 GHz Antenna Suggestion



I have several 18  20 mile links using the MT RB532/SR5 w/Pacwireless Dish
on one side and a 26dbi (was out of 29dbi) with complete success

Mac Dearman

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Mark Nash - Lists
Sent: Saturday, December 30, 2006 3:07 PM
To: WISPA General List
Subject: Re: [WISPA] 5.3/5.8 GHz Antenna Suggestion

Thanks Mac and Travis... This does sound like a no-brainer.  How about a
12-mile link with 5.3 or 5.8?

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message - 
From: Mac Dearman [EMAIL PROTECTED]

To: 'WISPA General List' wireless@wispa.org
Sent: Saturday, December 30, 2006 12:53 PM
Subject: RE: [WISPA] 5.3/5.8 GHz Antenna Suggestion



I do use their dishes where I have a large enough tower, water tower or a
roof. I will tell ya though - - the 29dbi grids are mighty fine, much 
less

expensive than a solid dish, wind load is no comparison as well as the
ease
of mounting. If you are leasing tower space - - the grid is a no brainer
unless you have to have the extra db that comes with a dish.

Mac Dearman

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Mark Nash - Lists
Sent: Saturday, December 30, 2006 2:28 PM
To: WISPA General List
Subject: Re: [WISPA] 5.3/5.8 GHz Antenna Suggestion

Are we preferring their grids to dishes?

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message - 
From: Mac Dearman [EMAIL PROTECTED]

To: 'WISPA General List' wireless@wispa.org
Sent: Saturday, December 30, 2006 12:18 PM
Subject: RE: [WISPA] 5.3/5.8 GHz Antenna Suggestion



Mark,

 I have several 8 mile 5.3GHz links (YMMV) using PacWireless 26dbi 
grids,

MT  CM9's. IMHO you can't go wrong using the PacWireless antennas. I
have
built a wireless network that covers 12% of Louisiana utilizing their
antennas exclusively for my BH. Well - I do have several of the Trango
dual
polarity ext's.

Mac Dearman

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Mark Nash - Lists
Sent: Saturday, December 30, 2006 1:12 PM
To: WISPA General List
Subject: [WISPA] 5.3/5.8 GHz Antenna Suggestion

I have usually used Trango backhauls, so I have not had to worry about 5
GHz

antennas and what to choose.  Now I'm going to try a MikroTik backhaul
with
a CM9.  Currently, I've got two applications:

1. 2-mile link that I can perhaps use 5.3GHz over.

2. 8-mile link that I'll go 5.8GHz over.

What antennas have you used to accomplish links such as these...

Also, kI have heard that the output power of the CM9 in a MikroTik can 
be

adjusted.  Experience?

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax



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Re: [WISPA] Cool ideas for RouterOS....

2006-12-30 Thread Mark Nash - Lists
How about the ability to place a customer name in the ACL for non-RouterOS 
CPEs?


Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message - 
From: Butch Evans [EMAIL PROTECTED]

To: Wispa List wireless@wispa.org
Sent: Friday, December 29, 2006 11:47 PM
Subject: [WISPA] Cool ideas for RouterOS


I'd like to throw this out for the weekend.  I want to gather some ideas 
for IMPLEMENTATIONS you'd like to see with existing RouterOS technology. 
I have a few that I can think of off the top of my head that I will try to 
get documented (some possibly for free - to be posted on my website).  For 
example:


1. Automated virus detection - this application would need to be able to 
detect virus like activity (whatever that means) and automatically cause 
the offender - if they are on-net - to be disconnected except for the 
ability to visit http://housecall.antivirus.com and test to see if they 
have removed the virus(es) before allowing full access again.


2. Automatically build a list of valid SMTP servers based on servers that 
have been used to check email (I've done this one several times).  This 
will prevent those viruses and spam trojans from getting your IP 
blacklisted if you NAT.


3. Queue mechanism that implements an automated fair access policy 
(similar to what some of the satellite companies do) - I have done 
something SIMILAR to this, but implementing this properly will take a bit 
more work.


OK...So I've got you started...now step forth with your ideas (either 
implemented already or just a wish-list) and let's come up with some 
really cool stuff!  While we're at it, you can let me know what you think 
of the above ideas...are they worth the effort?


--
Butch Evans
Network Engineering and Security Consulting
573-276-2879
http://www.butchevans.com/
My calendar: http://tinyurl.com/y24ad6
Training Partners: http://tinyurl.com/smfkf
Mikrotik Certified Consultant
(http://www.mikrotik.com/consultants.html)
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Re: [WISPA] Cool ideas for RouterOS....

2006-12-30 Thread Mark Nash - Lists

This puts an extra line on the list for each customer, right?

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message - 
From: Butch Evans [EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Saturday, December 30, 2006 2:11 PM
Subject: Re: [WISPA] Cool ideas for RouterOS



On Sat, 30 Dec 2006, Mark Nash - Lists wrote:

How about the ability to place a customer name in the ACL for 
non-RouterOS CPEs?


Like this?
/ interface wireless access-list
add mac-address=00:11:F5:62:4E:F6 interface=wirelesshotspot \
authentication=yes forwarding=no \
comment=Butch Toshiba Laptop disabled=no

This comment shows up on the registration table, too.  Anything 
beyond this is not something that the MT can do (or will do).


--
Butch Evans
Network Engineering and Security Consulting
573-276-2879
http://www.butchevans.com/
My calendar: http://tinyurl.com/y24ad6
Training Partners: http://tinyurl.com/smfkf
Mikrotik Certified Consultant
http://www.mikrotik.com/consultants.html
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Re: [WISPA] Terabeam Turbocell - Flash to 802.11b

2006-12-25 Thread Mark Nash - Lists

Yes, the clients.

I've got many of the YDI/Terabeam EtherAnt-Turbo's, and many Karlnet RSU's. 
Please, tell all! ;)


Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message - 
From: Blair Davis [EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Sunday, December 24, 2006 10:08 AM
Subject: Re: [WISPA] Terabeam Turbocell - Flash to 802.11b


I assume you are talking about the clients.  It depends on what clients you 
have


Mark Nash - Lists wrote:

Anyone know if there is a way to flash Terabeam/Proxim EtherAnt-Turbo 
wireless units with 802.11b firmware?  I've got about 70 of these on 2 
sites that I'm wanting to move away from Turbocell and I don't want to 
replace them all at once.


Thanks...

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax




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[WISPA] Terabeam Turbocell - Flash to 802.11b

2006-12-23 Thread Mark Nash - Lists
Anyone know if there is a way to flash Terabeam/Proxim EtherAnt-Turbo 
wireless units with 802.11b firmware?  I've got about 70 of these on 2 sites 
that I'm wanting to move away from Turbocell and I don't want to replace 
them all at once.


Thanks...

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax 




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Re: [WISPA] TEST (please ignore)

2006-12-18 Thread Mark Nash - Lists
Then you'll appreciate this:

http://www.uwol.net/bday/videos/BigBottom-768.wmv

That's me singing... twas a 40th birthday party for me and I invited all my
musician friends to have a big jam session.

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax

- Original Message - 
From: David E. Smith [EMAIL PROTECTED]
To: wireless@wispa.org
Sent: Monday, December 18, 2006 9:59 AM
Subject: [WISPA] TEST (please ignore)


 I just twiddled a few knobs on the WISPA mail server. Specifically, I
 turned it up to eleven. :)

 (Okay, so it was just routine OS updates, but the above version was
 funnier. I'm just making sure nothing's broken.)

 David Smith
 MVN.net
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Re: [WISPA] DAY FROM HELL!!!

2006-12-17 Thread Mark Nash - Lists
You guys totally one-upped me on these...so thanks for making me feel not so 
bad!!! ;)


Still got one site without power...have a generator charging the UPS.  When 
the generator runs out of fuel, the UPS (SNMP card) e-mails us to tell us it 
has about 20 hours on battery for us to get gas into the generator.


Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message - 
From: Forbes Mercy [EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Sunday, December 17, 2006 5:33 PM
Subject: RE: [WISPA] DAY FROM HELL!!!


For us in little old Yakima we have a crumpled and twisted 50 foot tower 
that pulled the guy wire support concrete and all about 15 feet clean out 
of the ground while the tower was falling.  It took six access 
points/antennas, of that we saved three of the radios and four of the 
antennas but it did hit the power line and the wait was two days for the 
power company.


Do get back up we put in a wood pole and remounted all new equipment.  We 
had the Canopy high end accounts back up in 4 hours and the rest of the 
2.4 people up by days end.  I had to go up about every 10 hours to change 
batteries until the power was back on.  We have been blessed with good 
weather since the big storm so thank goodness for that.  We measured 75 
MPH gusts during the storm but of seven towers only had one crash and one 
with turned AP antennas.


Then the customers with antennas that spun away from our tower started 
coming in.  In all we have/are handling about 115 open tickets of which 
every staff member will be out in trucks Monday.  I had to do Business 
Class customers all weekend since they have 24/7 response in their 
contract.One thing for sure using tripods or pole mounts are much 
better then some of the roof water pipe installs I found this week.  Those 
always fail first.


Forbes Mercy

President - Washington Broadband, Inc.









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Re: RE: [WISPA] 25 pr Outdoor cat5

2006-12-15 Thread Mark Nash - Lists
Yeah...66 blocks or 110?

Charles, if Brian doesn't want your cable, I may be interested...give him
dibs, though... ;)

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax

- Original Message - 
From: [EMAIL PROTECTED]
To: wireless@wispa.org
Sent: Friday, December 15, 2006 1:28 PM
Subject: RE: RE: [WISPA] 25 pr Outdoor cat5


 Punch blocks, enclosures?  What did you do for that?

 Brian


 Yep, works nicely.  We've run several hubs with 25pr CAT5 outdoor cable.
 Gobs and gobs of goo inside...have a few hand rags ready!
 
 I believe the cable brand is Mohawk.  Good stuff.
 
 Best,
 
 Brad
 
 
 
 
 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
 Behalf Of Brian Rohrbacher
 Sent: Friday, December 15, 2006 1:48 PM
 To: Conversations over a new WISP Trade Organization
 Subject: [WISPA] 25 pr Outdoor cat5
 
 Does anyone use, have thoughts about, or know where to get 25 pr outdoor
 cat5?
 
 I am curious if using it on a tower could save in future deployments.
 You'd have it punched in a block at the top and bottom
 and would only have run jumpers for new radios.
 
 Brian
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Re: RE: [WISPA] 25 pr Outdoor cat5

2006-12-15 Thread Mark Nash - Lists

Can't get the attachment on the list... Offlist, maybe?  URL, maybe?

Thanks!

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message - 
From: Brad Belton [EMAIL PROTECTED]

To: 'WISPA General List' wireless@wispa.org
Sent: Friday, December 15, 2006 3:08 PM
Subject: RE: RE: [WISPA] 25 pr Outdoor cat5



Yep, standard 25pr 66 blocks mounted inside NEMA4 enclosures.  Works well.

I've attached a snapshot.

Best,


Brad




-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of [EMAIL PROTECTED]
Sent: Friday, December 15, 2006 3:29 PM
To: wireless@wispa.org
Subject: RE: RE: [WISPA] 25 pr Outdoor cat5

Punch blocks, enclosures?  What did you do for that?

Brian



Yep, works nicely.  We've run several hubs with 25pr CAT5 outdoor cable.
Gobs and gobs of goo inside...have a few hand rags ready!

I believe the cable brand is Mohawk.  Good stuff.

Best,

Brad




-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Brian Rohrbacher
Sent: Friday, December 15, 2006 1:48 PM
To: Conversations over a new WISP Trade Organization
Subject: [WISPA] 25 pr Outdoor cat5

Does anyone use, have thoughts about, or know where to get 25 pr outdoor
cat5?

I am curious if using it on a tower could save in future deployments.
You'd have it punched in a block at the top and bottom
and would only have run jumpers for new radios.

Brian
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[WISPA] DAY FROM HELL!!!

2006-12-15 Thread Mark Nash - Lists
Wind storms came through last night.  Power out at 6 sites this morning,
various power companies.  Started at 6 this morning...Put in 2 generators,
purchased 8 marine batteries and patched them into my APC UPS units.  2
sites now still running on batteries, 2 on generators.  Will be a late night
I think...

George, I would imagine you guys had it worse out there on the coast...

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax


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Re: [WISPA] more ip tracking upgrades

2006-12-14 Thread Mark Nash - Lists
If your IP addy's aren't changing often you can use ntop to classify traffic
for you.  I use it to tell whether or not traffic is human-generated or if
it's from a worm or p2p.

http://www.ntop.org

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax

- Original Message - 
From: Marlon K. Schafer (509) 982-2181 [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent: Thursday, December 14, 2006 8:56 AM
Subject: Re: [WISPA] more ip tracking upgrades


 That might be interesting.  In our case we don't mind (much) if that
 happens.  Naturally, it's totally against out TOS.  However, we bill per
 bit.  If you want to share it with everyone around you, you just have to
pay
 for the privilege.  And I don't get stuck with all of the tech support
:-).

 One thing I wish I did have was something that would tell me what protocol
 people were using most.  I think that might help me spot the ptp junkies.

 I did ask him to add an average figure anywhere there was a total.  Like
 what's the average of all users?  How about the top 25 users?  etc.
 Marlon
 (509) 982-2181   Equipment sales
 (408) 907-6910 (Vonage)Consulting services
 42846865 (icq)And I run my own wisp!
 64.146.146.12 (net meeting)
 www.odessaoffice.com/wireless
 www.odessaoffice.com/marlon/cam



 - Original Message - 
 From: Rick Smith [EMAIL PROTECTED]
 To: 'WISPA General List' wireless@wispa.org
 Sent: Thursday, December 14, 2006 4:55 AM
 Subject: RE: [WISPA] more ip tracking upgrades


  now that's cool.
 
  See if Brandon can figure out the how many hosts are behind that IP
  address solution where you can then figure out who's reselling your
  service
  or just plain sharing it with everyone and their neighbor, at your
  expense.
 
  I've heard there's a set of bytes in the netflow headers that will tell
  you
  the mac address of the host behind the NAT box...
 
  -Original Message-
  From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
  Behalf Of Marlon K. Schafer
  Sent: Thursday, December 14, 2006 12:38 AM
  To: WISPA General List
  Subject: [WISPA] more ip tracking upgrades
 
  Brandon has just made some changes on our tracking system.
 
  The biggest one is that we can now see top users per day.  This will
allow
  us to follow more of what's going on at night.  Like yesterday, someone
  sent
  3 gigs up to the net.  They've got something on their machine that they
  are
  really not gonna want.
 
  Trying to pick that one customer out of all of the traffic that normally
  goes on was a real pain.  With the new stuff it was a cake walk.
 
  radius.odessaoffice.com/iptrack
 
  laters,
  marlon
 
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Re: [WISPA] HIPAA

2006-11-29 Thread Mark Nash - Lists
If I'm reading this information correctly, it states that the care providers
are responsible for encrypting and decrypting electronically transmitted
information.

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax

- Original Message - 
From: Peter R. [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent: Wednesday, November 29, 2006 6:00 AM
Subject: Re: [WISPA] HIPAA


 A HIPAA consultant was at my luncheon yesterday. He pulled all this info
 for you:

 pulled a couple things below as background as well as the actual
 regulation. The one that pertains to this discussion is the last
 paragraph below. There is no strict rule as to how to secure and in
 actual fact, switched or dial-up networks are deemed more secure due to
 the random nature of the connection.


http://frwebgate.access.gpo.gov/cgi-bin/getdoc.cgi?dbname=2003_registerdocid=fr20fe03-4.pdf

 The HIPAA Security Rule establishes specific requirements for securing
 all electronic protected health information (EPHI) -- while at rest (in
 servers or storage) or in motion (in transmission, wireless or wired).

 ‘‘Transmission security (refers to)… electronic protected health
 information is transmitted from one point to another, it must be
 protected in a manner commensurate with the associated risk.”


 § 164.312 Technical safeguards.

 A covered entity must, in accordance with § 164.306:

 (a)(1) Standard: Access control. Implement technical policies and
 procedures for electronic information systems that maintain electronic
 protected health information to allow access only to those persons or
 software programs that have been granted access rights as specified in §
 164.308(a)(4).

 (2) Implementation specifications: (i) Unique user identification
 (Required). Assign a unique name and/or number for identifying and
 tracking user identity. (ii) Emergency access procedure (Required).
 Establish (and implement as needed) procedures for obtaining necessary
 electronic protected health information during an emergency. (iii)
 Automatic logoff (Addressable). Implement electronic procedures that
 terminate an electronic session after a predetermined time of
 inactivity. (iv) Encryption and decryption (Addressable). Implement a
 mechanism to encrypt and decrypt electronic protected health information.


 (b) Standard: Audit controls. Implement hardware, software, and/or
 procedural mechanisms that record and examine activity in information
 systems that contain or use electronic protected health information.

 (c)(1) Standard: Integrity. Implement policies and procedures to protect
 electronic protected health information from improper alteration or
 destruction. (2) Implementation specification: Mechanism to authenticate
 electronic protected health information (Addressable). Implement
 electronic mechanisms to corroborate that electronic protected health
 information has not been altered or destroyed in an unauthorized manner.

 (d) Standard: Person or entity authentication. Implement procedures to
 verify that a person or entity seeking access to electronic protected
 health information is the one claimed.

 (e)(1) Standard: Transmission security. Implement technical security
 measures to guard against unauthorized access to electronic protected
 health information that is being transmitted over an electronic
 communications network. (2) Implementation specifications: (i) Integrity
 controls (Addressable). Implement security measures to ensure that
 electronically transmitted electronic protected health information is
 not improperly modified without detection until disposed of. (ii)
 Encryption (Addressable). Implement a mechanism to encrypt electronic
 protected health information whenever deemed appropriate.


 Daniel L. Ruggles
 CISSP, CISM, CMC, IAM, PMP

 Principal
 Liaison Technologies, LLC


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Re: [WISPA] Wireless Security biting you in the ass?

2006-11-27 Thread Mark Nash - Lists
I have a customer who works from home transcribing mammogram notes from
doctors into their system.  Their IT department put a Cisco VPN router at
the client side to connect to their VPN at the imaging center.  We discussed
HIPPA, and they were not worried about my side at all as they were
encrypting the data.  If it is a large enough organization, they will have
IT support that understand HIPPA vs. Telecommuting.

However, IT guys in large organizations tend to be skeptical of WISP service
as they have not seen it much so don't want to vouch for its reliability or
support it.

So you can get the IT guys into the conversation but beware of the
reluctance factor.

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax

- Original Message - 
From: Tom DeReggi [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent: Monday, November 27, 2006 3:23 PM
Subject: Re: [WISPA] Wireless Security biting you in the ass?


 I think its important to understand where the client's fear comes from.
Its
 thinking that they are opening their network wide up.
 HIPPA is making a client process compliant not the hardware itself, as
just
 mentioned by someone. But one of the processes is what network policies
does
 the hospitol allow that could compromise securty if it was not managed
 properly. They don't want something in palce that could be improperly
 managed.  The intent may not jsut be HIPPA compliance, but their own good
 judgement on how to keep data secure.  Its been written about on every
 corner how consumer wifi devices are hackable and not secure, and they
 remember that regardless if it has anything to do with your network. The
key
 is to not have the customer AP/WiFiCPE be the mechanism of implimenting
 security. When it is shown that a third party device or other internal
 processes are responsible for doing the security, it takes away the WIFI
as
 even being a variable to consider for breaching security.  They can't
 critisize wifi for security if the securing method is not the wifi device.
 The last thing you want is to have your service be slow to be bought
because
 some technical bouard is debating for months and months that security
risks
 of your network. Just take it out of the equation, so there is no delay in
 buying your service, and they can figure out how to secure their network
as
 a seperate transaction.

 Tom DeReggi
 RapidDSL  Wireless, Inc
 IntAirNet- Fixed Wireless Broadband


 - Original Message - 
 From: Dennis Burgess - 2K Wireless [EMAIL PROTECTED]
 To: 'WISPA General List' wireless@wispa.org
 Sent: Monday, November 27, 2006 5:32 PM
 Subject: RE: [WISPA] Wireless Security biting you in the ass?


  John,
 
  Do you have a listing of HIPPA security needs?
 
 
  One thing you can do is provide a secure tunnel, IPSEC is best, or a
  security on top of security approach.  This tunnel will run from your
  customer equipment, his hospital, etc, to your boarder router etc that
is
  connected via fiber or land line.  At that point it is as secure as you
  can
  get it.
 
  So, if you use WEP, Ya security sux, but then put IPSEC inside that WEP
  packet, now you are talking.  T1s can be tapped, seen it done.  So with
  the
  WEP and IPSEC you are always talking secure.  Add on top of that, the
  application, and whatever it uses for security, HTTPS, etc.
 
  It's a custom solution to a simple problem.  The only thing now that
they
  could complain about is what about someone sitting in the parking lot
  listening to packets sent and received.  Can they do that with a T1 etc,
  well, ya you can TAP a T1, usually done on the switch side of things?
All
  you can do then is maybe offer a dedicated backhaul to them, with a
  proportery protocol, something like Nstream would work, so now you have
  Nstream, running WEP encrypted packets that has IPSEC packets inside
that.
  If the break it, they should get the data for the work they had to do.
  Or
  put up something like a optical service if you are close!  That would
  eliminate that.
 
  Another question I would have to ask is, how secure is cable or DSL?
  Figure
  this, DSL lets every customer off of their DSLAM to coomuncate  to each
  other, so does cable.  If someone had the right cable modem and off the
  same
  segment, sure, they can capture every package that is going across the
  cable
  line!
 
  Thoughts.
 
  Dennis Burgess, MCP, CCNA, A+, N+, Mikrotik Certified
  [EMAIL PROTECTED]
  www.2kwireless.com
 
  2K Wireless provides high-speed internet access, along with network
  consulting for WISPs, and business's with a focus on TCP/IP networking,
  security, and Mikrotik routers.
 
  -Original Message-
  From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
  Behalf Of John Scrivner
  Sent: Monday, November 27, 2006 4:17 PM
  To: wireless@wispa.org
  Subject: [WISPA] Wireless Security biting you in the ass?
 
  Wireless broadband 

Re: [WISPA] External battery on UPS

2006-11-16 Thread Mark Nash - Lists
I replaced the two internal batteries last night with two external, $100
batteries, and put a load on the UPS that matched the highest load I have
out in the field (80w).  It took 2 Tranzeo APs, an Xpeed SDSL modem, and a
19 TV on the QVC to load it up properly.  Now instead of 1 hour I get 13
hours.  Bigger, better batteries should net me more time than this.  My goal
is bang for buck at this stage in my business...more run time for a sensible
price.

One cool thing about this setup is that I can rig it up to be able to simply
take new batteries out to a site when they are getting low, instead of the
generator.  I can keep some spare batteries charged up and ready to go.
It's a whole lot cheaper and easier than purchasing multiple QUALITY 1000w
generators and putting large custom tanks on them.  That is if your UPS is
not on the top of a water tower or something. ;)

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax

- Original Message - 
From: Brian Rohrbacher [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent: Wednesday, November 15, 2006 6:41 PM
Subject: Re: [WISPA] External battery on UPS


 I'm pasting Gino's link to the right thread.
 Then I can search me email in a year and find the correct thread

 Connectors:

 http://www.partsexpress.com/pe/showdetl.cfm?Partnumber=263-110

 Batteries:

 http://www.donrowe.com/batteries/8a31dt.html



 Brian Rohrbacher wrote:

  Can we get some links to these batteries that work well?
  Gino,
  Got a link to the DC block connectors you were talking about?
 
  Brian
 
 
  Travis Johnson wrote:
 
  Hi,
 
  We run two 4 gauge power wires out the front of the case, connect the
  positive to a 60A fuse, and then to the batteries.
 
  We are using AGM type (same thing used in UPS systems) big batteries
  (a little bigger than a car battery, but each battery is 110 pounds).
  We wire them in series (to get 24VDC).
 
  This setup has only been installed for 12-18 months at various
  locations, so I don't have an estimate on battery life.
 
  Travis
  Microserv
 
  Brian Rohrbacher wrote:
 
  You got any pics of this or similar Travisanyone?
 
  Travis,
  What APC do you use and what batteries are added?  What do you draw
  and what is th run time?  Do you know how many times the one with
  the most cycles has been drawn down?  How long do the batteries last?
 
  Brian
 
  Travis Johnson wrote:
 
  You can't use just 1 battery. The APC units want to see 24vdc, so
  you need two batteries running in series.
 
  It works perfectly, as I have 20+ remote locations running off two
  gel type batteries. Make sure you install some type of a fuse on
  the positive side of the connection.
 
  Travis
  Microserv
 
  Mark Nash - Lists wrote:
 
  I believe I remember some discussion on this list on connecting an
  external battery to an APC UPS.  I'm in the middle of doing it
  right now and am having problems.  The UPS just beep continuously
  with the 'bad battery' light on.  I'm using a Lifeline deep cycle
  battery.  Any ideas?
 
  Mark Nash
  Network Engineer
  UnwiredOnline.Net
  350 Holly Street
  Junction City, OR 97448
  http://www.uwol.net
  541-998-
  541-998-5599 fax
 
 
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[WISPA] Mikrotik/RB112/SR9

2006-11-16 Thread Mark Nash - Lists
Has anyone used the SR9's in a RB112?  They are a little bigger so will they
physically fit?  How do you like them?

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax


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Re: [WISPA] Mikrotik/RB112/SR9

2006-11-16 Thread Mark Nash - Lists
What antenna are you using?

Anyone used the 900MHz Rootenna?

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax

- Original Message - 
From: Leon D. Zetekoff, NCE [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent: Thursday, November 16, 2006 11:52 AM
Subject: Re: [WISPA] Mikrotik/RB112/SR9


 Mark Nash - Lists wrote:
  Has anyone used the SR9's in a RB112?  They are a little bigger so will
they
  physically fit?  How do you like them?
 
 We're using them and they seem to work ok. Having the right antenna is a
 key too.

 leon
  Mark Nash
  Network Engineer
  UnwiredOnline.Net
  350 Holly Street
  Junction City, OR 97448
  http://www.uwol.net
  541-998-
  541-998-5599 fax
 
 
 







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Re: [WISPA] External battery on UPS

2006-11-15 Thread Mark Nash - Lists
Ah-hah!  I'll give this a try.  Unfortunately the batteries I want to use 
are $200 each. ;)  Got a recommendation on batteries that will last with 
constantly being charged by the UPS?


Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message - 
From: Travis Johnson [EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Wednesday, November 15, 2006 6:13 AM
Subject: Re: [WISPA] External battery on UPS


You can't use just 1 battery. The APC units want to see 24vdc, so you need 
two batteries running in series.


It works perfectly, as I have 20+ remote locations running off two gel 
type batteries. Make sure you install some type of a fuse on the positive 
side of the connection.


Travis
Microserv

Mark Nash - Lists wrote:
I believe I remember some discussion on this list on connecting an 
external battery to an APC UPS.  I'm in the middle of doing it right now 
and am having problems.  The UPS just beep continuously with the 'bad 
battery' light on.  I'm using a Lifeline deep cycle battery.  Any ideas?


Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax



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Re: [WISPA] External battery on UPS

2006-11-15 Thread Mark Nash - Lists
The SNMP interface you can get for it.  Web/telnet/ssh/snmp interface.  I
love the one from APC.  I can reboot a tower site from my blackberry!

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax

- Original Message - 
From: Brian Rohrbacher [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent: Wednesday, November 15, 2006 9:28 AM
Subject: Re: [WISPA] External battery on UPS


 What is used to tell you how much runtime is left?  Have you found it
 accurate?

 Brian

 Travis Johnson wrote:

  We tried the $65 deep cycle marine batteries from Walmart. They worked
  OK, but the best batteries we have found so far are the gel deep cycle
  that are used in very large UPS systems. They weigh 110 pounds each
  and are rated at 120 amp/hour and they do that for sure.
 
  We actually have a site out of power right now that has been running
  on two of those batteries for 14+ hours so far and still shows another
  8 hours remaining. This is with three wireless radios, an HP 24 port
  switch and a power rebooter all running off it. :)
 
  Travis
  Microserv
 
  Mark Nash - Lists wrote:
 
  Ah-hah!  I'll give this a try.  Unfortunately the batteries I want to
  use are $200 each. ;)  Got a recommendation on batteries that will
  last with constantly being charged by the UPS?
 
  Mark Nash
  Network Engineer
  UnwiredOnline.Net
  350 Holly Street
  Junction City, OR 97448
  http://www.uwol.net
  541-998-
  541-998-5599 fax
  - Original Message - From: Travis Johnson [EMAIL PROTECTED]
  To: WISPA General List wireless@wispa.org
  Sent: Wednesday, November 15, 2006 6:13 AM
  Subject: Re: [WISPA] External battery on UPS
 
 
  You can't use just 1 battery. The APC units want to see 24vdc, so
  you need two batteries running in series.
 
  It works perfectly, as I have 20+ remote locations running off two
  gel type batteries. Make sure you install some type of a fuse on the
  positive side of the connection.
 
  Travis
  Microserv
 
  Mark Nash - Lists wrote:
 
  I believe I remember some discussion on this list on connecting an
  external battery to an APC UPS.  I'm in the middle of doing it
  right now and am having problems.  The UPS just beep continuously
  with the 'bad battery' light on.  I'm using a Lifeline deep cycle
  battery.  Any ideas?
 
  Mark Nash
  Network Engineer
  UnwiredOnline.Net
  350 Holly Street
  Junction City, OR 97448
  http://www.uwol.net
  541-998-
  541-998-5599 fax
 
 
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[WISPA] External battery on UPS

2006-11-14 Thread Mark Nash - Lists
I believe I remember some discussion on this list on connecting an external 
battery to an APC UPS.  I'm in the middle of doing it right now and am 
having problems.  The UPS just beep continuously with the 'bad battery' 
light on.  I'm using a Lifeline deep cycle battery.  Any ideas?


Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax 




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