Re: [WISPA] Anyone here using Vitelity.net for VOIP services?

2006-10-31 Thread Jeremy Davis

Butch Evans wrote:
I am having some issues and would like to see if anyone else using 
this service is having the same issues, or has some suggestions for 
getting it fixed.  I am ready to switch to another provider because 
Vitelity support sucks pretty badly anyway.


We had some callerid problems to start with.  Then they somehow mis 
provisioned our 1-800.  Everything got a lot better once we switched 
from IAX2 to SIP for the trunking protocol.  Give me a call today if 
there is anything I can do it help you out.  Matt Larsen has been using 
them as well and hasn't had any problems so far, but we are both still 
in the testing phase.


Jeremy Davis
614-347-6229
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RE: [WISPA] Anyone here using Vitelity.net for VOIP services?

2006-10-31 Thread Mac Dearman
Try running pingplotter to see where the trouble is at. We did have some
of our VoIP services terminated there, but the transition from Bell South to
Level 3 at Dallas was killing us. Give www.calleveryone.com a look see and
you may have an option there. These folks have been pretty solid for us, but
not a dream as far as support goes. That my brother - - is another story :-)

Mac 



-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Butch Evans
Sent: Tuesday, October 31, 2006 10:36 AM
To: WISPA General List
Subject: Re: [WISPA] Anyone here using Vitelity.net for VOIP services?

On Tue, 31 Oct 2006, Jeremy Davis wrote:

We had some callerid problems to start with.  Then they somehow mis 
provisioned our 1-800.  Everything got a lot better once we 
switched from IAX2 to SIP for the trunking protocol.  Give me a 
call today if there is anything I can do it help you out.  Matt 
Larsen has been using them as well and hasn't had any problems so 
far, but we are both still in the testing phase.

Hmmm.  This is specifically the issue I am having (part of it).  I 
use IAX to connect to them because one of my upstreams is NAT.  With 
that upstream, I would be double natted and I don't want to try to 
make that work with SIP.  I was having no trouble from them on their 
inbound.vitelity.net and outbound.vitelity.net server, but something 
changed, and the latency went from 40ms average to over 200ms 
average.  Obviously, that was not good.  They moved me to the new 
server and now, I am having trouble with IAX.  They keep suggesting 
that I switch to SIP,but I don't want to do that (because of the 
double nat).  Oh, well, there are many other good companies out 
there.

-- 
Butch Evans
Network Engineering and Security Consulting
573-276-2879
http://www.butchevans.com/
Mikrotik Certified Consultant
(http://www.mikrotik.com/consultants.html)
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