Re: [WISPA] Are Ubiquiti cables failing???
We returned all of our and have never bought more again.. :( I think they changed suppliers now, but still. On Sat, Nov 3, 2012 at 10:35 PM, Ben Moore benjahmo...@gmail.com wrote: yeah, 3 months ago, this definitely shouldn't exist. Can you send me pics? ben.mo...@ubnt.com Where was this purchased? Thanks, Ben On Sat, Nov 3, 2012 at 9:24 PM, Josh Luthman j...@imaginenetworksllc.comwrote: 3 months ago Level 1 shouldn't exist. The retailer probably has it labeled incorrectly. Level 1 and 2 essentially became Pro and Carrier. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sat, Nov 3, 2012 at 11:22 PM, Tom Sharples tsharp...@qorvus.comwrote: It's Toughcable Pro Level 1 We bought the roll maybe 3 months ago. Thanks, Tom S. On 11/3/2012 7:31 PM, Ben Moore wrote: Hi Tom, Is this the TC-L1/L2 or the Carrier/Pro? Thanks, Ben On Sat, Nov 3, 2012 at 1:48 PM, Tom Sharples tsharp...@qorvus.comwrote: Ben can you provide a list of batch-codes that are known bad, or at least verify if one we have in stock is known bad? I'm looking at a roll here with these codes on the wrapper: NI HK 102354 11206 1250 Is that bad or good? Thanks, Tom S. On 11/3/2012 9:47 AM, Ben Moore wrote: Hi Rick, I will add a little more to this...The cable itself was tested thoroughly prior to release (UV, outdoor rating, etc...). The cable passed all testing. Unfortunately, some of the cable did not have the same quality as the cable that was tested/passed testing. We have corrected this and moved away from the vendor that caused these issues. The new cable has not had any issues. As stated, we will work any customer that has experienced problems with the cable. Please contact us directly. Thanks, Ben On Sat, Nov 3, 2012 at 8:34 AM, Rick Harnish rharn...@wispa.orgwrote: I just heard about these problems last week at WISPAPALOOZA from Matt Villarreal. It sounds like a serious issue and one that should be addressed by the manufacturer. While Ubiquiti is a great partner for WISPA and the industry, they do need to take responsibility for products developed and pushed to market without proper testing. I am BCC copying Ben Moore to see what they intend to do about this problem. It will be interesting to know how many reels of this defective cable were sold, whether the defective coating has been corrected and whether replacement cable will be shipped. It would be the best interest of everyone if class action can be avoided. Let’s come to the table and come to a satisfactory conclusion for all. I will await Ben and Ubiquiti’s response before taking any further steps. *Where there is a Wisp, there is a way!http://www.wispa.org/where-there-is-a-wisp-there-is-a-way * Respectfully, * * *Rick Harnish* Executive Director WISPA 260-307-4000 cell 866-317-2851 Option 2 WISPA Office Skype: rick.harnish. rharn...@wispa.org adm...@wispa.org (Trina and Rick) -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Paolo Di Francesco Sent: Saturday, November 03, 2012 8:03 AM To: WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Hi all any feedback (positive or negative) regarding the new TOUGHCable CARRIER ? Just for curiosity: Anybody thinking of a class action ? It's not only the value of the cable or smoked devices itself, it's also the service interruption Thank you I just saw our first failure a couple weeks ago, it was consistent with photos I've seen of other ubnt toughcable failures. The jacket has turned from the original grey color to a translucent green, and hairline cracks then develop across the diameter of the cable. Almost like the plastic has shrunk, imagine alligator skin. In this failure, the POE was soaked and the radio had a blown eth port. Complete new install for the customer, except the roof tripod. On Fri, Nov 2, 2012 at 9:21 PM, Tom Sharples tsharp...@qorvus.com wrote: Steve do you know specifically what failed yet? Did random holes just appear in the sheath? Is yours the black or green? I'm worried because we've been recommending this shielded cable to all our customers esp. in lighting-prone areas like OK. Tom S. - Original Message - From: Steve Barnes st...@pcswin.com To: WISPA General List wireless@wispa.org Sent: Friday, November 02, 2012 9:58 AM Subject: Re: [WISPA] Are Ubiquiti cables failing??? I had my fist 3 cable failures this week. Blown radios and POE's. I know that I don't get any credit for labor but I also don't want any new cable that will fail in a year. I think I will just have them replace the radios and go one with Life. Not sure how I would ever get rid of 10
Re: [WISPA] Are Ubiquiti cables failing???
Hi all any feedback (positive or negative) regarding the new TOUGHCable CARRIER ? Just for curiosity: Anybody thinking of a class action ? It's not only the value of the cable or smoked devices itself, it's also the service interruption Thank you I just saw our first failure a couple weeks ago, it was consistent with photos I've seen of other ubnt toughcable failures. The jacket has turned from the original grey color to a translucent green, and hairline cracks then develop across the diameter of the cable. Almost like the plastic has shrunk, imagine alligator skin. In this failure, the POE was soaked and the radio had a blown eth port. Complete new install for the customer, except the roof tripod. On Fri, Nov 2, 2012 at 9:21 PM, Tom Sharples tsharp...@qorvus.com wrote: Steve do you know specifically what failed yet? Did random holes just appear in the sheath? Is yours the black or green? I'm worried because we've been recommending this shielded cable to all our customers esp. in lighting-prone areas like OK. Tom S. - Original Message - From: Steve Barnes st...@pcswin.com To: WISPA General List wireless@wispa.org Sent: Friday, November 02, 2012 9:58 AM Subject: Re: [WISPA] Are Ubiquiti cables failing??? I had my fist 3 cable failures this week. Blown radios and POE's. I know that I don't get any credit for labor but I also don't want any new cable that will fail in a year. I think I will just have them replace the radios and go one with Life. Not sure how I would ever get rid of 10 boxes of new UBNT cable. I would put it out. Steve Barnes General Manager PCS-WIN / RC-WiFi -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Jeromie Reeves Sent: Friday, November 02, 2012 12:40 PM To: paolo.difrance...@level7.it; WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Yes. As stated the green stuff is crap. Ive got boxes of radios with dead ethernet ports. Forget new cable, I want my radios fixed! We used the cable in short runs 15ft, and are finding more and more places it was used as those sites fail. On Thu, Nov 1, 2012 at 4:24 PM, Paolo Di Francesco paolo.difrance...@level7.it wrote: Hi All, it seems that lately the Ubiquiti cables that we installed some time ago, are filling with water and burning the ethernet interface. It happened with one cable on one site, then another cable on the same site, now I have another cable failing on a second site... Any comment? Thank you -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax : +39-091-8772072 assistenza: (+39) 091-8776432 web: http://www.level7.it ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax : +39-091-8772072 assistenza: (+39) 091-8776432 web: http://www.level7.it ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
[WISPA] Are Ubiquiti cables failing???
I just heard about these problems last week at WISPAPALOOZA from Matt Villarreal. It sounds like a serious issue and one that should be addressed by the manufacturer. While Ubiquiti is a great partner for WISPA and the industry, they do need to take responsibility for products developed and pushed to market without proper testing. I am BCC copying Ben Moore to see what they intend to do about this problem. It will be interesting to know how many reels of this defective cable were sold, whether the defective coating has been corrected and whether replacement cable will be shipped. It would be the best interest of everyone if class action can be avoided. Let's come to the table and come to a satisfactory conclusion for all. I will await Ben and Ubiquiti's response before taking any further steps. http://www.wispa.org/where-there-is-a-wisp-there-is-a-way Where there is a Wisp, there is a way! Respectfully, Rick Harnish Executive Director WISPA 260-307-4000 cell 866-317-2851 Option 2 WISPA Office Skype: rick.harnish. rharn...@wispa.org adm...@wispa.org (Trina and Rick) -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Paolo Di Francesco Sent: Saturday, November 03, 2012 8:03 AM To: WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Hi all any feedback (positive or negative) regarding the new TOUGHCable CARRIER ? Just for curiosity: Anybody thinking of a class action ? It's not only the value of the cable or smoked devices itself, it's also the service interruption Thank you I just saw our first failure a couple weeks ago, it was consistent with photos I've seen of other ubnt toughcable failures. The jacket has turned from the original grey color to a translucent green, and hairline cracks then develop across the diameter of the cable. Almost like the plastic has shrunk, imagine alligator skin. In this failure, the POE was soaked and the radio had a blown eth port. Complete new install for the customer, except the roof tripod. On Fri, Nov 2, 2012 at 9:21 PM, Tom Sharples mailto:tsharp...@qorvus.com tsharp...@qorvus.com wrote: Steve do you know specifically what failed yet? Did random holes just appear in the sheath? Is yours the black or green? I'm worried because we've been recommending this shielded cable to all our customers esp. in lighting-prone areas like OK. Tom S. - Original Message - From: Steve Barnes mailto:st...@pcswin.com st...@pcswin.com To: WISPA General List mailto:wireless@wispa.org wireless@wispa.org Sent: Friday, November 02, 2012 9:58 AM Subject: Re: [WISPA] Are Ubiquiti cables failing??? I had my fist 3 cable failures this week. Blown radios and POE's. I know that I don't get any credit for labor but I also don't want any new cable that will fail in a year. I think I will just have them replace the radios and go one with Life. Not sure how I would ever get rid of 10 boxes of new UBNT cable. I would put it out. Steve Barnes General Manager PCS-WIN / RC-WiFi -Original Message- From: mailto:wireless-boun...@wispa.org wireless-boun...@wispa.org [ mailto:wireless-boun...@wispa.org mailto:wireless-boun...@wispa.org] On Behalf Of Jeromie Reeves Sent: Friday, November 02, 2012 12:40 PM To: mailto:paolo.difrance...@level7.it paolo.difrance...@level7.it; WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Yes. As stated the green stuff is crap. Ive got boxes of radios with dead ethernet ports. Forget new cable, I want my radios fixed! We used the cable in short runs 15ft, and are finding more and more places it was used as those sites fail. On Thu, Nov 1, 2012 at 4:24 PM, Paolo Di Francesco mailto:paolo.difrance...@level7.it paolo.difrance...@level7.it wrote: Hi All, it seems that lately the Ubiquiti cables that we installed some time ago, are filling with water and burning the ethernet interface. It happened with one cable on one site, then another cable on the same site, now I have another cable failing on a second site... Any comment? Thank you -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax : +39-091-8772072 assistenza: (+39) 091-8776432 web: http://www.level7.it http://www.level7.it ___ Wireless mailing list mailto:Wireless@wispa.org Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list mailto:Wireless@wispa.org Wireless@wispa.org http://lists.wispa.org/mailman/listinfo
Re: [WISPA] Are Ubiquiti cables failing???
Why would you want to hurt both the consumer and Ubiquiti while feeding the lawyers? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Nov 3, 2012 8:03 AM, Paolo Di Francesco paolo.difrance...@level7.it wrote: Hi all any feedback (positive or negative) regarding the new TOUGHCable CARRIER ? Just for curiosity: Anybody thinking of a class action ? It's not only the value of the cable or smoked devices itself, it's also the service interruption Thank you I just saw our first failure a couple weeks ago, it was consistent with photos I've seen of other ubnt toughcable failures. The jacket has turned from the original grey color to a translucent green, and hairline cracks then develop across the diameter of the cable. Almost like the plastic has shrunk, imagine alligator skin. In this failure, the POE was soaked and the radio had a blown eth port. Complete new install for the customer, except the roof tripod. On Fri, Nov 2, 2012 at 9:21 PM, Tom Sharples tsharp...@qorvus.com wrote: Steve do you know specifically what failed yet? Did random holes just appear in the sheath? Is yours the black or green? I'm worried because we've been recommending this shielded cable to all our customers esp. in lighting-prone areas like OK. Tom S. - Original Message - From: Steve Barnes st...@pcswin.com To: WISPA General List wireless@wispa.org Sent: Friday, November 02, 2012 9:58 AM Subject: Re: [WISPA] Are Ubiquiti cables failing??? I had my fist 3 cable failures this week. Blown radios and POE's. I know that I don't get any credit for labor but I also don't want any new cable that will fail in a year. I think I will just have them replace the radios and go one with Life. Not sure how I would ever get rid of 10 boxes of new UBNT cable. I would put it out. Steve Barnes General Manager PCS-WIN / RC-WiFi -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Jeromie Reeves Sent: Friday, November 02, 2012 12:40 PM To: paolo.difrance...@level7.it; WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Yes. As stated the green stuff is crap. Ive got boxes of radios with dead ethernet ports. Forget new cable, I want my radios fixed! We used the cable in short runs 15ft, and are finding more and more places it was used as those sites fail. On Thu, Nov 1, 2012 at 4:24 PM, Paolo Di Francesco paolo.difrance...@level7.it wrote: Hi All, it seems that lately the Ubiquiti cables that we installed some time ago, are filling with water and burning the ethernet interface. It happened with one cable on one site, then another cable on the same site, now I have another cable failing on a second site... Any comment? Thank you -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax : +39-091-8772072 assistenza: (+39) 091-8776432 web: http://www.level7.it ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax : +39-091-8772072 assistenza: (+39) 091-8776432 web: http://www.level7.it ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] Are Ubiquiti cables failing???
If you have 10 boxes of the new cable that you don't want, you can send them up here. ;-) - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com - Original Message - From: Steve Barnes st...@pcswin.com To: WISPA General List wireless@wispa.org Sent: Friday, November 2, 2012 11:58:26 AM Subject: Re: [WISPA] Are Ubiquiti cables failing??? I had my fist 3 cable failures this week. Blown radios and POE's. I know that I don't get any credit for labor but I also don't want any new cable that will fail in a year. I think I will just have them replace the radios and go one with Life. Not sure how I would ever get rid of 10 boxes of new UBNT cable. I would put it out. Steve Barnes General Manager PCS-WIN / RC-WiFi -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Jeromie Reeves Sent: Friday, November 02, 2012 12:40 PM To: paolo.difrance...@level7.it; WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Yes. As stated the green stuff is crap. Ive got boxes of radios with dead ethernet ports. Forget new cable, I want my radios fixed! We used the cable in short runs 15ft, and are finding more and more places it was used as those sites fail. On Thu, Nov 1, 2012 at 4:24 PM, Paolo Di Francesco paolo.difrance...@level7.it wrote: Hi All, it seems that lately the Ubiquiti cables that we installed some time ago, are filling with water and burning the ethernet interface. It happened with one cable on one site, then another cable on the same site, now I have another cable failing on a second site... Any comment? Thank you -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax : +39-091-8772072 assistenza: (+39) 091-8776432 web: http://www.level7.it ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] Are Ubiquiti cables failing???
They have been replacing the cable for months and month. I'm really surprised you haven't heard of the problem yet as it is all over the Ubiquiti forums and in the ubiquiti mailing list here and they have been replacing them as long as you show receipts for purchase of the old cable. They are handling it fine and replacing cable at no cost and you don't have to send it back. This email would make more sense if it was sent 5-6 months ago but it is old news now. On Sat, Nov 3, 2012 at 9:34 AM, Rick Harnish rharn...@wispa.org wrote: I just heard about these problems last week at WISPAPALOOZA from Matt Villarreal. It sounds like a serious issue and one that should be addressed by the manufacturer. While Ubiquiti is a great partner for WISPA and the industry, they do need to take responsibility for products developed and pushed to market without proper testing. I am BCC copying Ben Moore to see what they intend to do about this problem. It will be interesting to know how many reels of this defective cable were sold, whether the defective coating has been corrected and whether replacement cable will be shipped. ** ** It would be the best interest of everyone if class action can be avoided. Let’s come to the table and come to a satisfactory conclusion for all. I will await Ben and Ubiquiti’s response before taking any further steps.*** * ** ** *Where there is a Wisp, there is a way!http://www.wispa.org/where-there-is-a-wisp-there-is-a-way * ** ** Respectfully,** * * *Rick Harnish* Executive Director WISPA 260-307-4000 cell 866-317-2851 Option 2 WISPA Office Skype: rick.harnish. rharn...@wispa.org adm...@wispa.org (Trina and Rick) ** ** ** ** ** ** ** ** -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Paolo Di Francesco Sent: Saturday, November 03, 2012 8:03 AM To: WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Hi all any feedback (positive or negative) regarding the new TOUGHCable CARRIER ? Just for curiosity: Anybody thinking of a class action ? It's not only the value of the cable or smoked devices itself, it's also the service interruption Thank you I just saw our first failure a couple weeks ago, it was consistent with photos I've seen of other ubnt toughcable failures. The jacket has turned from the original grey color to a translucent green, and hairline cracks then develop across the diameter of the cable. Almost like the plastic has shrunk, imagine alligator skin. In this failure, the POE was soaked and the radio had a blown eth port. Complete new install for the customer, except the roof tripod. On Fri, Nov 2, 2012 at 9:21 PM, Tom Sharples tsharp...@qorvus.com wrote: Steve do you know specifically what failed yet? Did random holes just appear in the sheath? Is yours the black or green? I'm worried because we've been recommending this shielded cable to all our customers esp. in lighting-prone areas like OK. Tom S. - Original Message - From: Steve Barnes st...@pcswin.com To: WISPA General List wireless@wispa.org Sent: Friday, November 02, 2012 9:58 AM Subject: Re: [WISPA] Are Ubiquiti cables failing??? I had my fist 3 cable failures this week. Blown radios and POE's. I know that I don't get any credit for labor but I also don't want any new cable that will fail in a year. I think I will just have them replace the radios and go one with Life. Not sure how I would ever get rid of 10 boxes of new UBNT cable. I would put it out. Steve Barnes General Manager PCS-WIN / RC-WiFi -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.orgwireless-boun...@wispa.org ] On Behalf Of Jeromie Reeves Sent: Friday, November 02, 2012 12:40 PM To: paolo.difrance...@level7.it; WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Yes. As stated the green stuff is crap. Ive got boxes of radios with dead ethernet ports. Forget new cable, I want my radios fixed! We used the cable in short runs 15ft, and are finding more and more places it was used as those sites fail. On Thu, Nov 1, 2012 at 4:24 PM, Paolo Di Francesco paolo.difrance...@level7.it wrote: Hi All, it seems that lately the Ubiquiti cables that we installed some time ago, are filling with water and burning the ethernet interface. It happened with one cable on one site, then another cable on the same site, now I have another cable failing on a second site... Any comment? Thank you -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F
Re: [WISPA] Are Ubiquiti cables failing???
No that would be shooting myself in the foot. Yes I have lost much due to the cable, others have lost more. Id like to RMA my devices but some are old. IMO they only died cause of the water reaching the PoE and shorting it. I have gone back to Belden. It does not fit into the gear quite right but it works and ive not had issues with it. On Sat, Nov 3, 2012 at 5:02 AM, Paolo Di Francesco paolo.difrance...@level7.it wrote: Hi all any feedback (positive or negative) regarding the new TOUGHCable CARRIER ? Just for curiosity: Anybody thinking of a class action ? It's not only the value of the cable or smoked devices itself, it's also the service interruption Thank you I just saw our first failure a couple weeks ago, it was consistent with photos I've seen of other ubnt toughcable failures. The jacket has turned from the original grey color to a translucent green, and hairline cracks then develop across the diameter of the cable. Almost like the plastic has shrunk, imagine alligator skin. In this failure, the POE was soaked and the radio had a blown eth port. Complete new install for the customer, except the roof tripod. On Fri, Nov 2, 2012 at 9:21 PM, Tom Sharples tsharp...@qorvus.com wrote: Steve do you know specifically what failed yet? Did random holes just appear in the sheath? Is yours the black or green? I'm worried because we've been recommending this shielded cable to all our customers esp. in lighting-prone areas like OK. Tom S. - Original Message - From: Steve Barnes st...@pcswin.com To: WISPA General List wireless@wispa.org Sent: Friday, November 02, 2012 9:58 AM Subject: Re: [WISPA] Are Ubiquiti cables failing??? I had my fist 3 cable failures this week. Blown radios and POE's. I know that I don't get any credit for labor but I also don't want any new cable that will fail in a year. I think I will just have them replace the radios and go one with Life. Not sure how I would ever get rid of 10 boxes of new UBNT cable. I would put it out. Steve Barnes General Manager PCS-WIN / RC-WiFi -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Jeromie Reeves Sent: Friday, November 02, 2012 12:40 PM To: paolo.difrance...@level7.it; WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Yes. As stated the green stuff is crap. Ive got boxes of radios with dead ethernet ports. Forget new cable, I want my radios fixed! We used the cable in short runs 15ft, and are finding more and more places it was used as those sites fail. On Thu, Nov 1, 2012 at 4:24 PM, Paolo Di Francesco paolo.difrance...@level7.it wrote: Hi All, it seems that lately the Ubiquiti cables that we installed some time ago, are filling with water and burning the ethernet interface. It happened with one cable on one site, then another cable on the same site, now I have another cable failing on a second site... Any comment? Thank you -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax : +39-091-8772072 assistenza: (+39) 091-8776432 web: http://www.level7.it ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax : +39-091-8772072 assistenza: (+39) 091-8776432 web: http://www.level7.it ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] Are Ubiquiti cables failing???
Hi Guys, Anyone experiencing problems with the ToughCable, please get in touch with support - supp...@ubnt.com and we will get this addressed ASAP. This has also been addressed with the new ToughCable that has been shipping for the past 8-9 months. We were at Wispapalooza (highest level sponsor), and had a QA session during the show as well as had our own show the day before the event, with many QA sessions. Thanks, Ben Moore On Sat, Nov 3, 2012 at 8:34 AM, Rick Harnish rharn...@wispa.org wrote: I just heard about these problems last week at WISPAPALOOZA from Matt Villarreal. It sounds like a serious issue and one that should be addressed by the manufacturer. While Ubiquiti is a great partner for WISPA and the industry, they do need to take responsibility for products developed and pushed to market without proper testing. I am BCC copying Ben Moore to see what they intend to do about this problem. It will be interesting to know how many reels of this defective cable were sold, whether the defective coating has been corrected and whether replacement cable will be shipped. ** ** It would be the best interest of everyone if class action can be avoided. Let’s come to the table and come to a satisfactory conclusion for all. I will await Ben and Ubiquiti’s response before taking any further steps.*** * ** ** *Where there is a Wisp, there is a way!http://www.wispa.org/where-there-is-a-wisp-there-is-a-way * ** ** Respectfully,** * * *Rick Harnish* Executive Director WISPA 260-307-4000 cell 866-317-2851 Option 2 WISPA Office Skype: rick.harnish. rharn...@wispa.org adm...@wispa.org (Trina and Rick) ** ** ** ** ** ** ** ** -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Paolo Di Francesco Sent: Saturday, November 03, 2012 8:03 AM To: WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Hi all any feedback (positive or negative) regarding the new TOUGHCable CARRIER ? Just for curiosity: Anybody thinking of a class action ? It's not only the value of the cable or smoked devices itself, it's also the service interruption Thank you I just saw our first failure a couple weeks ago, it was consistent with photos I've seen of other ubnt toughcable failures. The jacket has turned from the original grey color to a translucent green, and hairline cracks then develop across the diameter of the cable. Almost like the plastic has shrunk, imagine alligator skin. In this failure, the POE was soaked and the radio had a blown eth port. Complete new install for the customer, except the roof tripod. On Fri, Nov 2, 2012 at 9:21 PM, Tom Sharples tsharp...@qorvus.com wrote: Steve do you know specifically what failed yet? Did random holes just appear in the sheath? Is yours the black or green? I'm worried because we've been recommending this shielded cable to all our customers esp. in lighting-prone areas like OK. Tom S. - Original Message - From: Steve Barnes st...@pcswin.com To: WISPA General List wireless@wispa.org Sent: Friday, November 02, 2012 9:58 AM Subject: Re: [WISPA] Are Ubiquiti cables failing??? I had my fist 3 cable failures this week. Blown radios and POE's. I know that I don't get any credit for labor but I also don't want any new cable that will fail in a year. I think I will just have them replace the radios and go one with Life. Not sure how I would ever get rid of 10 boxes of new UBNT cable. I would put it out. Steve Barnes General Manager PCS-WIN / RC-WiFi -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.orgwireless-boun...@wispa.org ] On Behalf Of Jeromie Reeves Sent: Friday, November 02, 2012 12:40 PM To: paolo.difrance...@level7.it; WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Yes. As stated the green stuff is crap. Ive got boxes of radios with dead ethernet ports. Forget new cable, I want my radios fixed! We used the cable in short runs 15ft, and are finding more and more places it was used as those sites fail. On Thu, Nov 1, 2012 at 4:24 PM, Paolo Di Francesco paolo.difrance...@level7.it wrote: Hi All, it seems that lately the Ubiquiti cables that we installed some time ago, are filling with water and burning the ethernet interface. It happened with one cable on one site, then another cable on the same site, now I have another cable failing on a second site... Any comment? Thank you -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax
Re: [WISPA] Are Ubiquiti cables failing???
Hi Rick, I will add a little more to this...The cable itself was tested thoroughly prior to release (UV, outdoor rating, etc...). The cable passed all testing. Unfortunately, some of the cable did not have the same quality as the cable that was tested/passed testing. We have corrected this and moved away from the vendor that caused these issues. The new cable has not had any issues. As stated, we will work any customer that has experienced problems with the cable. Please contact us directly. Thanks, Ben On Sat, Nov 3, 2012 at 8:34 AM, Rick Harnish rharn...@wispa.org wrote: I just heard about these problems last week at WISPAPALOOZA from Matt Villarreal. It sounds like a serious issue and one that should be addressed by the manufacturer. While Ubiquiti is a great partner for WISPA and the industry, they do need to take responsibility for products developed and pushed to market without proper testing. I am BCC copying Ben Moore to see what they intend to do about this problem. It will be interesting to know how many reels of this defective cable were sold, whether the defective coating has been corrected and whether replacement cable will be shipped. ** ** It would be the best interest of everyone if class action can be avoided. Let’s come to the table and come to a satisfactory conclusion for all. I will await Ben and Ubiquiti’s response before taking any further steps.*** * ** ** *Where there is a Wisp, there is a way!http://www.wispa.org/where-there-is-a-wisp-there-is-a-way * ** ** Respectfully,** * * *Rick Harnish* Executive Director WISPA 260-307-4000 cell 866-317-2851 Option 2 WISPA Office Skype: rick.harnish. rharn...@wispa.org adm...@wispa.org (Trina and Rick) ** ** ** ** ** ** ** ** -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Paolo Di Francesco Sent: Saturday, November 03, 2012 8:03 AM To: WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Hi all any feedback (positive or negative) regarding the new TOUGHCable CARRIER ? Just for curiosity: Anybody thinking of a class action ? It's not only the value of the cable or smoked devices itself, it's also the service interruption Thank you I just saw our first failure a couple weeks ago, it was consistent with photos I've seen of other ubnt toughcable failures. The jacket has turned from the original grey color to a translucent green, and hairline cracks then develop across the diameter of the cable. Almost like the plastic has shrunk, imagine alligator skin. In this failure, the POE was soaked and the radio had a blown eth port. Complete new install for the customer, except the roof tripod. On Fri, Nov 2, 2012 at 9:21 PM, Tom Sharples tsharp...@qorvus.com wrote: Steve do you know specifically what failed yet? Did random holes just appear in the sheath? Is yours the black or green? I'm worried because we've been recommending this shielded cable to all our customers esp. in lighting-prone areas like OK. Tom S. - Original Message - From: Steve Barnes st...@pcswin.com To: WISPA General List wireless@wispa.org Sent: Friday, November 02, 2012 9:58 AM Subject: Re: [WISPA] Are Ubiquiti cables failing??? I had my fist 3 cable failures this week. Blown radios and POE's. I know that I don't get any credit for labor but I also don't want any new cable that will fail in a year. I think I will just have them replace the radios and go one with Life. Not sure how I would ever get rid of 10 boxes of new UBNT cable. I would put it out. Steve Barnes General Manager PCS-WIN / RC-WiFi -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.orgwireless-boun...@wispa.org ] On Behalf Of Jeromie Reeves Sent: Friday, November 02, 2012 12:40 PM To: paolo.difrance...@level7.it; WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Yes. As stated the green stuff is crap. Ive got boxes of radios with dead ethernet ports. Forget new cable, I want my radios fixed! We used the cable in short runs 15ft, and are finding more and more places it was used as those sites fail. On Thu, Nov 1, 2012 at 4:24 PM, Paolo Di Francesco paolo.difrance...@level7.it wrote: Hi All, it seems that lately the Ubiquiti cables that we installed some time ago, are filling with water and burning the ethernet interface. It happened with one cable on one site, then another cable on the same site, now I have another cable failing on a second site... Any comment? Thank you -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede
Re: [WISPA] Are Ubiquiti cables failing???
Hi Jerome, Please contact us on this - supp...@ubnt.com and ben.mo...@ubnt.com Thanks, Ben On Sat, Nov 3, 2012 at 10:09 AM, Jeromie Reeves jree...@18-30chat.netwrote: No that would be shooting myself in the foot. Yes I have lost much due to the cable, others have lost more. Id like to RMA my devices but some are old. IMO they only died cause of the water reaching the PoE and shorting it. I have gone back to Belden. It does not fit into the gear quite right but it works and ive not had issues with it. On Sat, Nov 3, 2012 at 5:02 AM, Paolo Di Francesco paolo.difrance...@level7.it wrote: Hi all any feedback (positive or negative) regarding the new TOUGHCable CARRIER ? Just for curiosity: Anybody thinking of a class action ? It's not only the value of the cable or smoked devices itself, it's also the service interruption Thank you I just saw our first failure a couple weeks ago, it was consistent with photos I've seen of other ubnt toughcable failures. The jacket has turned from the original grey color to a translucent green, and hairline cracks then develop across the diameter of the cable. Almost like the plastic has shrunk, imagine alligator skin. In this failure, the POE was soaked and the radio had a blown eth port. Complete new install for the customer, except the roof tripod. On Fri, Nov 2, 2012 at 9:21 PM, Tom Sharples tsharp...@qorvus.com wrote: Steve do you know specifically what failed yet? Did random holes just appear in the sheath? Is yours the black or green? I'm worried because we've been recommending this shielded cable to all our customers esp. in lighting-prone areas like OK. Tom S. - Original Message - From: Steve Barnes st...@pcswin.com To: WISPA General List wireless@wispa.org Sent: Friday, November 02, 2012 9:58 AM Subject: Re: [WISPA] Are Ubiquiti cables failing??? I had my fist 3 cable failures this week. Blown radios and POE's. I know that I don't get any credit for labor but I also don't want any new cable that will fail in a year. I think I will just have them replace the radios and go one with Life. Not sure how I would ever get rid of 10 boxes of new UBNT cable. I would put it out. Steve Barnes General Manager PCS-WIN / RC-WiFi -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Jeromie Reeves Sent: Friday, November 02, 2012 12:40 PM To: paolo.difrance...@level7.it; WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Yes. As stated the green stuff is crap. Ive got boxes of radios with dead ethernet ports. Forget new cable, I want my radios fixed! We used the cable in short runs 15ft, and are finding more and more places it was used as those sites fail. On Thu, Nov 1, 2012 at 4:24 PM, Paolo Di Francesco paolo.difrance...@level7.it wrote: Hi All, it seems that lately the Ubiquiti cables that we installed some time ago, are filling with water and burning the ethernet interface. It happened with one cable on one site, then another cable on the same site, now I have another cable failing on a second site... Any comment? Thank you -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax : +39-091-8772072 assistenza: (+39) 091-8776432 web: http://www.level7.it ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax : +39-091-8772072 assistenza: (+39) 091-8776432 web: http://www.level7.it ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] Are Ubiquiti cables failing???
Hi Rick first of all thank you for taking care of the issue. I will try to contact Ubiquiti in order to see what they can do for me Thanks to all WISPA members for the info :) I just heard about these problems last week at WISPAPALOOZA from Matt Villarreal. It sounds like a serious issue and one that should be addressed by the manufacturer. While Ubiquiti is a great partner for WISPA and the industry, they do need to take responsibility for products developed and pushed to market without proper testing. I am BCC copying Ben Moore to see what they intend to do about this problem. It will be interesting to know how many reels of this defective cable were sold, whether the defective coating has been corrected and whether replacement cable will be shipped. It would be the best interest of everyone if class action can be avoided. Let’s come to the table and come to a satisfactory conclusion for all. I will await Ben and Ubiquiti’s response before taking any further steps. */Where there is a Wisp, there is a way! http://www.wispa.org/where-there-is-a-wisp-there-is-a-way__/* Respectfully,** ** *Rick Harnish* Executive Director WISPA 260-307-4000 cell 866-317-2851 Option 2 WISPA Office Skype: rick.harnish. rharn...@wispa.org adm...@wispa.org (Trina and Rick) -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Paolo Di Francesco Sent: Saturday, November 03, 2012 8:03 AM To: WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Hi all any feedback (positive or negative) regarding the new TOUGHCable CARRIER ? Just for curiosity: Anybody thinking of a class action ? It's not only the value of the cable or smoked devices itself, it's also the service interruption Thank you I just saw our first failure a couple weeks ago, it was consistent with photos I've seen of other ubnt toughcable failures. The jacket has turned from the original grey color to a translucent green, and hairline cracks then develop across the diameter of the cable. Almost like the plastic has shrunk, imagine alligator skin. In this failure, the POE was soaked and the radio had a blown eth port. Complete new install for the customer, except the roof tripod. On Fri, Nov 2, 2012 at 9:21 PM, Tom Sharples tsharp...@qorvus.com mailto:tsharp...@qorvus.com wrote: Steve do you know specifically what failed yet? Did random holes just appear in the sheath? Is yours the black or green? I'm worried because we've been recommending this shielded cable to all our customers esp. in lighting-prone areas like OK. Tom S. - Original Message - From: Steve Barnes st...@pcswin.com mailto:st...@pcswin.com To: WISPA General List wireless@wispa.org mailto:wireless@wispa.org Sent: Friday, November 02, 2012 9:58 AM Subject: Re: [WISPA] Are Ubiquiti cables failing??? I had my fist 3 cable failures this week. Blown radios and POE's. I know that I don't get any credit for labor but I also don't want any new cable that will fail in a year. I think I will just have them replace the radios and go one with Life. Not sure how I would ever get rid of 10 boxes of new UBNT cable. I would put it out. Steve Barnes General Manager PCS-WIN / RC-WiFi -Original Message- From: wireless-boun...@wispa.org mailto:wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Jeromie Reeves Sent: Friday, November 02, 2012 12:40 PM To: paolo.difrance...@level7.it mailto:paolo.difrance...@level7.it; WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Yes. As stated the green stuff is crap. Ive got boxes of radios with dead ethernet ports. Forget new cable, I want my radios fixed! We used the cable in short runs 15ft, and are finding more and more places it was used as those sites fail. On Thu, Nov 1, 2012 at 4:24 PM, Paolo Di Francesco paolo.difrance...@level7.it mailto:paolo.difrance...@level7.it wrote: Hi All, it seems that lately the Ubiquiti cables that we installed some time ago, are filling with water and burning the ethernet interface. It happened with one cable on one site, then another cable on the same site, now I have another cable failing on a second site... Any comment? Thank you -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax : +39-091-8772072 assistenza: (+39) 091-8776432 web: http://www.level7.it ___ Wireless mailing
Re: [WISPA] Are Ubiquiti cables failing???
Ben can you provide a list of batch-codes that are known bad, or at least verify if one we have in stock is known bad? I'm looking at a roll here with these codes on the wrapper: NI HK 102354 11206 1250 Is that bad or good? Thanks, Tom S. On 11/3/2012 9:47 AM, Ben Moore wrote: Hi Rick, I will add a little more to this...The cable itself was tested thoroughly prior to release (UV, outdoor rating, etc...). The cable passed all testing. Unfortunately, some of the cable did not have the same quality as the cable that was tested/passed testing. We have corrected this and moved away from the vendor that caused these issues. The new cable has not had any issues. As stated, we will work any customer that has experienced problems with the cable. Please contact us directly. Thanks, Ben On Sat, Nov 3, 2012 at 8:34 AM, Rick Harnish rharn...@wispa.org wrote: I just heard about these problems last week at WISPAPALOOZA from Matt Villarreal. It sounds like a serious issue and one that should be addressed by the manufacturer. While Ubiquiti is a great partner for WISPA and the industry, they do need to take responsibility for products developed and pushed to market without proper testing. I am BCC copying Ben Moore to see what they intend to do about this problem. It will be interesting to know how many reels of this defective cable were sold, whether the defective coating has been corrected and whether replacement cable will be shipped. It would be the best interest of everyone if class action can be avoided. Lets come to the table and come to a satisfactory conclusion for all. I will await Ben and Ubiquitis response before taking any further steps. Where there is a Wisp, there is a way! Respectfully, Rick Harnish Executive Director WISPA 260-307-4000 cell 866-317-2851 Option 2 WISPA Office Skype: rick.harnish. rharn...@wispa.org adm...@wispa.org (Trina and Rick) -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Paolo Di Francesco Sent: Saturday, November 03, 2012 8:03 AM To: WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Hi all any feedback (positive or negative) regarding the new "TOUGHCable CARRIER" ? Just for curiosity: Anybody thinking of a class action ? It's not only the value of the cable or smoked devices itself, it's also the service interruption Thank you I just saw our first failure a couple weeks ago, it was consistent with photos I've seen of other ubnt toughcable failures. The jacket has turned from the original grey color to a translucent green, and hairline cracks then develop across the diameter of the cable. Almost like the plastic has shrunk, imagine alligator skin. In this failure, the POE was soaked and the radio had a blown eth port. Complete new install for the customer, except the roof tripod. On Fri, Nov 2, 2012 at 9:21 PM, Tom Sharples tsharp...@qorvus.com wrote: Steve do you know specifically what failed yet? Did random holes just appear in the sheath? Is yours the black or green? I'm worried because we've been recommending this shielded cable to all our cus
Re: [WISPA] Are Ubiquiti cables failing???
Hi Tom, Is this the TC-L1/L2 or the Carrier/Pro? Thanks, Ben On Sat, Nov 3, 2012 at 1:48 PM, Tom Sharples tsharp...@qorvus.com wrote: Ben can you provide a list of batch-codes that are known bad, or at least verify if one we have in stock is known bad? I'm looking at a roll here with these codes on the wrapper: NI HK 102354 11206 1250 Is that bad or good? Thanks, Tom S. On 11/3/2012 9:47 AM, Ben Moore wrote: Hi Rick, I will add a little more to this...The cable itself was tested thoroughly prior to release (UV, outdoor rating, etc...). The cable passed all testing. Unfortunately, some of the cable did not have the same quality as the cable that was tested/passed testing. We have corrected this and moved away from the vendor that caused these issues. The new cable has not had any issues. As stated, we will work any customer that has experienced problems with the cable. Please contact us directly. Thanks, Ben On Sat, Nov 3, 2012 at 8:34 AM, Rick Harnish rharn...@wispa.org wrote: I just heard about these problems last week at WISPAPALOOZA from Matt Villarreal. It sounds like a serious issue and one that should be addressed by the manufacturer. While Ubiquiti is a great partner for WISPA and the industry, they do need to take responsibility for products developed and pushed to market without proper testing. I am BCC copying Ben Moore to see what they intend to do about this problem. It will be interesting to know how many reels of this defective cable were sold, whether the defective coating has been corrected and whether replacement cable will be shipped. It would be the best interest of everyone if class action can be avoided. Let’s come to the table and come to a satisfactory conclusion for all. I will await Ben and Ubiquiti’s response before taking any further steps. *Where there is a Wisp, there is a way!http://www.wispa.org/where-there-is-a-wisp-there-is-a-way * Respectfully, * * *Rick Harnish* Executive Director WISPA 260-307-4000 cell 866-317-2851 Option 2 WISPA Office Skype: rick.harnish. rharn...@wispa.org adm...@wispa.org (Trina and Rick) -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Paolo Di Francesco Sent: Saturday, November 03, 2012 8:03 AM To: WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Hi all any feedback (positive or negative) regarding the new TOUGHCable CARRIER ? Just for curiosity: Anybody thinking of a class action ? It's not only the value of the cable or smoked devices itself, it's also the service interruption Thank you I just saw our first failure a couple weeks ago, it was consistent with photos I've seen of other ubnt toughcable failures. The jacket has turned from the original grey color to a translucent green, and hairline cracks then develop across the diameter of the cable. Almost like the plastic has shrunk, imagine alligator skin. In this failure, the POE was soaked and the radio had a blown eth port. Complete new install for the customer, except the roof tripod. On Fri, Nov 2, 2012 at 9:21 PM, Tom Sharples tsharp...@qorvus.com wrote: Steve do you know specifically what failed yet? Did random holes just appear in the sheath? Is yours the black or green? I'm worried because we've been recommending this shielded cable to all our customers esp. in lighting-prone areas like OK. Tom S. - Original Message - From: Steve Barnes st...@pcswin.com To: WISPA General List wireless@wispa.org Sent: Friday, November 02, 2012 9:58 AM Subject: Re: [WISPA] Are Ubiquiti cables failing??? I had my fist 3 cable failures this week. Blown radios and POE's. I know that I don't get any credit for labor but I also don't want any new cable that will fail in a year. I think I will just have them replace the radios and go one with Life. Not sure how I would ever get rid of 10 boxes of new UBNT cable. I would put it out. Steve Barnes General Manager PCS-WIN / RC-WiFi -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.orgwireless-boun...@wispa.org ] On Behalf Of Jeromie Reeves Sent: Friday, November 02, 2012 12:40 PM To: paolo.difrance...@level7.it; WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Yes. As stated the green stuff is crap. Ive got boxes of radios with dead ethernet ports. Forget new cable, I want my radios fixed! We used the cable in short runs 15ft, and are finding more and more places it was used as those sites fail. On Thu, Nov 1, 2012 at 4:24 PM, Paolo Di Francesco paolo.difrance...@level7.it wrote: Hi All, it seems that lately the Ubiquiti cables that we
Re: [WISPA] Are Ubiquiti cables failing???
It's "Toughcable Pro Level 1" We bought
the roll maybe 3 months ago.
Thanks,
Tom S.
On 11/3/2012 7:31 PM, Ben Moore wrote:
Hi Tom,
Is this the TC-L1/L2 or the Carrier/Pro?
Thanks,
Ben
On Sat, Nov 3, 2012 at 1:48 PM, Tom
Sharples tsharp...@qorvus.com
wrote:
Ben can you provide a list of batch-codes that are
known bad, or at least verify if one we have in stock is
known bad? I'm looking at a roll here with these codes on
the wrapper: NI HK 102354 11206 1250 Is that bad or good?
Thanks,
Tom S.
On 11/3/2012 9:47 AM, Ben Moore wrote:
Hi Rick,
I will add a little more to this...The cable
itself was tested thoroughly prior to release (UV,
outdoor rating, etc...). The cable passed all
testing. Unfortunately, some of the cable did not
have the same quality as the cable that was
tested/passed testing. We have corrected this and
moved away from the vendor that caused these issues.
The new cable has not had any issues.
As stated, we will work any customer that has
experienced problems with the cable. Please contact
us directly.
Thanks,
Ben
On Sat, Nov 3, 2012 at 8:34
AM, Rick Harnish rharn...@wispa.org
wrote:
I just heard about these problems last
week at WISPAPALOOZA from Matt
Villarreal. It sounds like a serious
issue and one that should be addressed by
the manufacturer. While Ubiquiti is a
great partner for WISPA and the industry,
they do need to take responsibility for
products developed and pushed to market
without proper testing. I am BCC copying
Ben Moore to see what they intend to do
about this problem. It will be
interesting to know how many reels of this
defective cable were sold, whether the
defective coating has been corrected and
whether replacement cable will be
shipped.
It would be the best interest of everyone
if class action can be avoided. Let’s
come to the table and come to a
satisfactory conclusion for all. I will
await Ben and Ubiquiti’s response before
taking any further steps.
Where
there is a Wisp, there is a way!
Respectfully,
Rick Harnish
Executive Director
WISPA
260-307-4000
cell
866-317-2851
Option 2 WISPA Office
Skype: rick.harnish.
rharn...@wispa.org
adm...@wispa.org
(Trina and Rick)
-Original Message-
From: wireless-boun...@wispa.org
[mailto:wireless-boun...@wispa.org]
On
Behalf Of Paolo Di Francesco
Sent: Saturday, November 03, 2012
8:03 AM
To: WISPA General List
Subject: Re: [WISPA] Are Ubiquiti
cabl
Re: [WISPA] Are Ubiquiti cables failing???
3 months ago Level 1 shouldn't exist. The retailer probably has it labeled incorrectly. Level 1 and 2 essentially became Pro and Carrier. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sat, Nov 3, 2012 at 11:22 PM, Tom Sharples tsharp...@qorvus.com wrote: It's Toughcable Pro Level 1 We bought the roll maybe 3 months ago. Thanks, Tom S. On 11/3/2012 7:31 PM, Ben Moore wrote: Hi Tom, Is this the TC-L1/L2 or the Carrier/Pro? Thanks, Ben On Sat, Nov 3, 2012 at 1:48 PM, Tom Sharples tsharp...@qorvus.com wrote: Ben can you provide a list of batch-codes that are known bad, or at least verify if one we have in stock is known bad? I'm looking at a roll here with these codes on the wrapper: NI HK 102354 11206 1250 Is that bad or good? Thanks, Tom S. On 11/3/2012 9:47 AM, Ben Moore wrote: Hi Rick, I will add a little more to this...The cable itself was tested thoroughly prior to release (UV, outdoor rating, etc...). The cable passed all testing. Unfortunately, some of the cable did not have the same quality as the cable that was tested/passed testing. We have corrected this and moved away from the vendor that caused these issues. The new cable has not had any issues. As stated, we will work any customer that has experienced problems with the cable. Please contact us directly. Thanks, Ben On Sat, Nov 3, 2012 at 8:34 AM, Rick Harnish rharn...@wispa.org wrote: I just heard about these problems last week at WISPAPALOOZA from Matt Villarreal. It sounds like a serious issue and one that should be addressed by the manufacturer. While Ubiquiti is a great partner for WISPA and the industry, they do need to take responsibility for products developed and pushed to market without proper testing. I am BCC copying Ben Moore to see what they intend to do about this problem. It will be interesting to know how many reels of this defective cable were sold, whether the defective coating has been corrected and whether replacement cable will be shipped. It would be the best interest of everyone if class action can be avoided. Let’s come to the table and come to a satisfactory conclusion for all. I will await Ben and Ubiquiti’s response before taking any further steps. *Where there is a Wisp, there is a way!http://www.wispa.org/where-there-is-a-wisp-there-is-a-way * Respectfully, * * *Rick Harnish* Executive Director WISPA 260-307-4000 cell 866-317-2851 Option 2 WISPA Office Skype: rick.harnish. rharn...@wispa.org adm...@wispa.org (Trina and Rick) -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Paolo Di Francesco Sent: Saturday, November 03, 2012 8:03 AM To: WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Hi all any feedback (positive or negative) regarding the new TOUGHCable CARRIER ? Just for curiosity: Anybody thinking of a class action ? It's not only the value of the cable or smoked devices itself, it's also the service interruption Thank you I just saw our first failure a couple weeks ago, it was consistent with photos I've seen of other ubnt toughcable failures. The jacket has turned from the original grey color to a translucent green, and hairline cracks then develop across the diameter of the cable. Almost like the plastic has shrunk, imagine alligator skin. In this failure, the POE was soaked and the radio had a blown eth port. Complete new install for the customer, except the roof tripod. On Fri, Nov 2, 2012 at 9:21 PM, Tom Sharples tsharp...@qorvus.com wrote: Steve do you know specifically what failed yet? Did random holes just appear in the sheath? Is yours the black or green? I'm worried because we've been recommending this shielded cable to all our customers esp. in lighting-prone areas like OK. Tom S. - Original Message - From: Steve Barnes st...@pcswin.com To: WISPA General List wireless@wispa.org Sent: Friday, November 02, 2012 9:58 AM Subject: Re: [WISPA] Are Ubiquiti cables failing??? I had my fist 3 cable failures this week. Blown radios and POE's. I know that I don't get any credit for labor but I also don't want any new cable that will fail in a year. I think I will just have them replace the radios and go one with Life. Not sure how I would ever get rid of 10 boxes of new UBNT cable. I would put it out. Steve Barnes General Manager PCS-WIN / RC-WiFi -Original Message- From: wireless-boun...@wispa.org [ mailto:wireless-boun...@wispa.org wireless-boun...@wispa.org] On Behalf Of Jeromie Reeves Sent: Friday, November 02, 2012 12:40 PM To: paolo.difrance...@level7.it; WISPA General List Subject: Re: [WISPA] Are Ubiquiti
Re: [WISPA] Are Ubiquiti cables failing???
yeah, 3 months ago, this definitely shouldn't exist. Can you send me pics? ben.mo...@ubnt.com Where was this purchased? Thanks, Ben On Sat, Nov 3, 2012 at 9:24 PM, Josh Luthman j...@imaginenetworksllc.comwrote: 3 months ago Level 1 shouldn't exist. The retailer probably has it labeled incorrectly. Level 1 and 2 essentially became Pro and Carrier. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sat, Nov 3, 2012 at 11:22 PM, Tom Sharples tsharp...@qorvus.comwrote: It's Toughcable Pro Level 1 We bought the roll maybe 3 months ago. Thanks, Tom S. On 11/3/2012 7:31 PM, Ben Moore wrote: Hi Tom, Is this the TC-L1/L2 or the Carrier/Pro? Thanks, Ben On Sat, Nov 3, 2012 at 1:48 PM, Tom Sharples tsharp...@qorvus.comwrote: Ben can you provide a list of batch-codes that are known bad, or at least verify if one we have in stock is known bad? I'm looking at a roll here with these codes on the wrapper: NI HK 102354 11206 1250 Is that bad or good? Thanks, Tom S. On 11/3/2012 9:47 AM, Ben Moore wrote: Hi Rick, I will add a little more to this...The cable itself was tested thoroughly prior to release (UV, outdoor rating, etc...). The cable passed all testing. Unfortunately, some of the cable did not have the same quality as the cable that was tested/passed testing. We have corrected this and moved away from the vendor that caused these issues. The new cable has not had any issues. As stated, we will work any customer that has experienced problems with the cable. Please contact us directly. Thanks, Ben On Sat, Nov 3, 2012 at 8:34 AM, Rick Harnish rharn...@wispa.org wrote: I just heard about these problems last week at WISPAPALOOZA from Matt Villarreal. It sounds like a serious issue and one that should be addressed by the manufacturer. While Ubiquiti is a great partner for WISPA and the industry, they do need to take responsibility for products developed and pushed to market without proper testing. I am BCC copying Ben Moore to see what they intend to do about this problem. It will be interesting to know how many reels of this defective cable were sold, whether the defective coating has been corrected and whether replacement cable will be shipped. It would be the best interest of everyone if class action can be avoided. Let’s come to the table and come to a satisfactory conclusion for all. I will await Ben and Ubiquiti’s response before taking any further steps. *Where there is a Wisp, there is a way!http://www.wispa.org/where-there-is-a-wisp-there-is-a-way * Respectfully, * * *Rick Harnish* Executive Director WISPA 260-307-4000 cell 866-317-2851 Option 2 WISPA Office Skype: rick.harnish. rharn...@wispa.org adm...@wispa.org (Trina and Rick) -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Paolo Di Francesco Sent: Saturday, November 03, 2012 8:03 AM To: WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Hi all any feedback (positive or negative) regarding the new TOUGHCable CARRIER ? Just for curiosity: Anybody thinking of a class action ? It's not only the value of the cable or smoked devices itself, it's also the service interruption Thank you I just saw our first failure a couple weeks ago, it was consistent with photos I've seen of other ubnt toughcable failures. The jacket has turned from the original grey color to a translucent green, and hairline cracks then develop across the diameter of the cable. Almost like the plastic has shrunk, imagine alligator skin. In this failure, the POE was soaked and the radio had a blown eth port. Complete new install for the customer, except the roof tripod. On Fri, Nov 2, 2012 at 9:21 PM, Tom Sharples tsharp...@qorvus.com wrote: Steve do you know specifically what failed yet? Did random holes just appear in the sheath? Is yours the black or green? I'm worried because we've been recommending this shielded cable to all our customers esp. in lighting-prone areas like OK. Tom S. - Original Message - From: Steve Barnes st...@pcswin.com To: WISPA General List wireless@wispa.org Sent: Friday, November 02, 2012 9:58 AM Subject: Re: [WISPA] Are Ubiquiti cables failing??? I had my fist 3 cable failures this week. Blown radios and POE's. I know that I don't get any credit for labor but I also don't want any new cable that will fail in a year. I think I will just have them replace the radios and go one with Life. Not sure how I would ever get rid of 10 boxes of new UBNT cable. I would put it out. Steve Barnes General Manager PCS-WIN / RC-WiFi -Original Message- From: wireless-boun...@wispa.org
Re: [WISPA] Are Ubiquiti cables failing???
Hi Tom yes I am talking about the outdoor shielded cable the connectors are the ubiquiti one but it seems that the cables are taking water from some hole in the cable or something like that Thanks to all for the answers Are you talking about their outdoor shielded cable? If so, we've been seeing some fabrication / connector mechanical stability problems at our end. Haven't had them out long enough to see what you're seeing. Is the vinyl jacket failing or do you know what the exact problem is? What RJ-45 connectors are you using? Tom S. On 11/1/2012 4:24 PM, Paolo Di Francesco wrote: Hi All, it seems that lately the Ubiquiti cables that we installed some time ago, are filling with water and burning the ethernet interface. It happened with one cable on one site, then another cable on the same site, now I have another cable failing on a second site... Any comment? Thank you -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax : +39-091-8772072 assistenza: (+39) 091-8776432 web: http://www.level7.it ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] Are Ubiquiti cables failing???
Hi Josh yes we used the green cables then we noticed it changed to a new color I will try to contact ubiquiti, but the cables are installed around the places so I really don't know how to remember if they are green or whatever they are By the way, it's quite annoying that we get the devices burned by these damn cables Thank you The green level 1 and 2 stuff is junk. Get a receipt and they'll ship you their new cable. The labor is all at a loss :( Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Nov 1, 2012 7:52 PM, Paolo Di Francesco paolo.difrance...@level7.it mailto:paolo.difrance...@level7.it wrote: Hi All, it seems that lately the Ubiquiti cables that we installed some time ago, are filling with water and burning the ethernet interface. It happened with one cable on one site, then another cable on the same site, now I have another cable failing on a second site... Any comment? Thank you -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax : +39-091-8772072 tel:%2B39-091-8772072 assistenza: (+39) 091-8776432 tel:%28%2B39%29%20091-8776432 web: http://www.level7.it ___ Wireless mailing list Wireless@wispa.org mailto:Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax : +39-091-8772072 assistenza: (+39) 091-8776432 web: http://www.level7.it ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] Are Ubiquiti cables failing???
Yes. As stated the green stuff is crap. Ive got boxes of radios with dead ethernet ports. Forget new cable, I want my radios fixed! We used the cable in short runs 15ft, and are finding more and more places it was used as those sites fail. On Thu, Nov 1, 2012 at 4:24 PM, Paolo Di Francesco paolo.difrance...@level7.it wrote: Hi All, it seems that lately the Ubiquiti cables that we installed some time ago, are filling with water and burning the ethernet interface. It happened with one cable on one site, then another cable on the same site, now I have another cable failing on a second site... Any comment? Thank you -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax : +39-091-8772072 assistenza: (+39) 091-8776432 web: http://www.level7.it ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] Are Ubiquiti cables failing???
I had my fist 3 cable failures this week. Blown radios and POE's. I know that I don't get any credit for labor but I also don't want any new cable that will fail in a year. I think I will just have them replace the radios and go one with Life. Not sure how I would ever get rid of 10 boxes of new UBNT cable. I would put it out. Steve Barnes General Manager PCS-WIN / RC-WiFi -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Jeromie Reeves Sent: Friday, November 02, 2012 12:40 PM To: paolo.difrance...@level7.it; WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Yes. As stated the green stuff is crap. Ive got boxes of radios with dead ethernet ports. Forget new cable, I want my radios fixed! We used the cable in short runs 15ft, and are finding more and more places it was used as those sites fail. On Thu, Nov 1, 2012 at 4:24 PM, Paolo Di Francesco paolo.difrance...@level7.it wrote: Hi All, it seems that lately the Ubiquiti cables that we installed some time ago, are filling with water and burning the ethernet interface. It happened with one cable on one site, then another cable on the same site, now I have another cable failing on a second site... Any comment? Thank you -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax : +39-091-8772072 assistenza: (+39) 091-8776432 web: http://www.level7.it ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] Are Ubiquiti cables failing???
Steve do you know specifically what failed yet? Did random holes just appear in the sheath? Is yours the black or green? I'm worried because we've been recommending this shielded cable to all our customers esp. in lighting-prone areas like OK. Tom S. - Original Message - From: Steve Barnes st...@pcswin.com To: WISPA General List wireless@wispa.org Sent: Friday, November 02, 2012 9:58 AM Subject: Re: [WISPA] Are Ubiquiti cables failing??? I had my fist 3 cable failures this week. Blown radios and POE's. I know that I don't get any credit for labor but I also don't want any new cable that will fail in a year. I think I will just have them replace the radios and go one with Life. Not sure how I would ever get rid of 10 boxes of new UBNT cable. I would put it out. Steve Barnes General Manager PCS-WIN / RC-WiFi -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Jeromie Reeves Sent: Friday, November 02, 2012 12:40 PM To: paolo.difrance...@level7.it; WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Yes. As stated the green stuff is crap. Ive got boxes of radios with dead ethernet ports. Forget new cable, I want my radios fixed! We used the cable in short runs 15ft, and are finding more and more places it was used as those sites fail. On Thu, Nov 1, 2012 at 4:24 PM, Paolo Di Francesco paolo.difrance...@level7.it wrote: Hi All, it seems that lately the Ubiquiti cables that we installed some time ago, are filling with water and burning the ethernet interface. It happened with one cable on one site, then another cable on the same site, now I have another cable failing on a second site... Any comment? Thank you -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax : +39-091-8772072 assistenza: (+39) 091-8776432 web: http://www.level7.it ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] Are Ubiquiti cables failing???
I just saw our first failure a couple weeks ago, it was consistent with photos I've seen of other ubnt toughcable failures. The jacket has turned from the original grey color to a translucent green, and hairline cracks then develop across the diameter of the cable. Almost like the plastic has shrunk, imagine alligator skin. In this failure, the POE was soaked and the radio had a blown eth port. Complete new install for the customer, except the roof tripod. On Fri, Nov 2, 2012 at 9:21 PM, Tom Sharples tsharp...@qorvus.com wrote: Steve do you know specifically what failed yet? Did random holes just appear in the sheath? Is yours the black or green? I'm worried because we've been recommending this shielded cable to all our customers esp. in lighting-prone areas like OK. Tom S. - Original Message - From: Steve Barnes st...@pcswin.com To: WISPA General List wireless@wispa.org Sent: Friday, November 02, 2012 9:58 AM Subject: Re: [WISPA] Are Ubiquiti cables failing??? I had my fist 3 cable failures this week. Blown radios and POE's. I know that I don't get any credit for labor but I also don't want any new cable that will fail in a year. I think I will just have them replace the radios and go one with Life. Not sure how I would ever get rid of 10 boxes of new UBNT cable. I would put it out. Steve Barnes General Manager PCS-WIN / RC-WiFi -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Jeromie Reeves Sent: Friday, November 02, 2012 12:40 PM To: paolo.difrance...@level7.it; WISPA General List Subject: Re: [WISPA] Are Ubiquiti cables failing??? Yes. As stated the green stuff is crap. Ive got boxes of radios with dead ethernet ports. Forget new cable, I want my radios fixed! We used the cable in short runs 15ft, and are finding more and more places it was used as those sites fail. On Thu, Nov 1, 2012 at 4:24 PM, Paolo Di Francesco paolo.difrance...@level7.it wrote: Hi All, it seems that lately the Ubiquiti cables that we installed some time ago, are filling with water and burning the ethernet interface. It happened with one cable on one site, then another cable on the same site, now I have another cable failing on a second site... Any comment? Thank you -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax : +39-091-8772072 assistenza: (+39) 091-8776432 web: http://www.level7.it ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
[WISPA] Are Ubiquiti cables failing???
Hi All, it seems that lately the Ubiquiti cables that we installed some time ago, are filling with water and burning the ethernet interface. It happened with one cable on one site, then another cable on the same site, now I have another cable failing on a second site... Any comment? Thank you -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax : +39-091-8772072 assistenza: (+39) 091-8776432 web: http://www.level7.it ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] Are Ubiquiti cables failing???
The green level 1 and 2 stuff is junk. Get a receipt and they'll ship you their new cable. The labor is all at a loss :( Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Nov 1, 2012 7:52 PM, Paolo Di Francesco paolo.difrance...@level7.it wrote: Hi All, it seems that lately the Ubiquiti cables that we installed some time ago, are filling with water and burning the ethernet interface. It happened with one cable on one site, then another cable on the same site, now I have another cable failing on a second site... Any comment? Thank you -- Ing. Paolo Di Francesco Level7 s.r.l. unipersonale Sede operativa: Largo Montalto, 5 - 90144 Palermo C.F. e P.IVA 05940050825 Fax : +39-091-8772072 assistenza: (+39) 091-8776432 web: http://www.level7.it ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
