Re: [WISPA] Customer issue - data stream halts, can't email
Scottie, Has her connection always done this? If not, suspect spyware/virus. Give her the free AVG and run a winsock repair program like: (if using XP) http://files.snapfiles.com/localdl834/WinsockxpFix.exe , which has cured a multitude of problems for me, especially people who have teens that download junk. If this problem has always happened, try hard setting the ethernet speed in her PC instead of using the auto feature (assuming she's wired and not wireless with the wrt). I've seen some connections that would work partially if the auto feature was enabled. My Toshiba laptop will not talk to any CPE or cisco router over a cross-over cable unless I hard set the laptop's ethernet speed to 10megs. It works fine on 'auto' with consumer grade routers switches, however. Also, I've seen proxy servers, specifically squid 2.5, cause the partially loading picture problem. Do you have some kind of firewall system/proxy? Could there be some kind of timeout somewhere? Jason Steve Barnes wrote: There might be your answer. Outlook. Many outlook setups, if connecting to a Exchange server have allot different setting then a standard POP. If it is an exchange connection. I would recommend setting up a connection in your office and giving them 15 min free time on your net. Make sure it works there. Could be a SSL issue, They could be using a VPN for Exchange, Could be using non standard ports that you are inadvertently blocking, could be that their office made a change and did not tell everyone. Steve RC-WiFi -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Josh Luthman Sent: Monday, November 24, 2008 11:12 PM To: [EMAIL PROTECTED]; WISPA General List Subject: Re: [WISPA] Customer issue - data stream halts, can't email That is the one thing I haven't tried. I would have to configure their Outlook settings on my laptop which includes installing Outlook itself... Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Mon, Nov 24, 2008 at 11:17 PM, Scottie Arnett [EMAIL PROTECTED]wrote: I have saw spyware and/or trojans cause this. Been a PC technician about 6 times longer than a WISP. As much as it hurts, sometimes these things require a truckroll and a hookup of your clean laptop to prove it to the client. I think the original poster said there were more than one PC behind this connection...that doesn't mean they have not all visited the same location and picked up the same bug. I have 4 to 6 PC's running in my house at any one time, and I visit mostly the same sites on each. If you have exhausted all other possibilites, take your own machine and plug directly into your equipment and see what happens...you may have already done this, I have not followed the whole thread. Scottie -- Original Message -- From: "Marlon K. Schafer" [EMAIL PROTECTED] Reply-To: WISPA General List wireless@wispa.org Date: Mon, 24 Nov 2008 19:56:16 -0800 I recently had a customer's system do that. Worked FINE with my laptop and his iphone. Was some very strange computer problem. I told them to take the machine to a shop. marlon - Original Message - From: "Josh Luthman" [EMAIL PROTECTED] To: "WISPA General List" wireless@wispa.org Sent: Monday, November 24, 2008 7:39 AM Subject: [WISPA] Customer issue - data stream halts, can't email I have a customer running behind a Trango 900 radio. She explains that many web pages (those heavy with images) never fully load and neither of her two email accounts work (using Outlook, the outgoing message just sits in the outbox). I have thousands of pings to this radio from the core router and only lost a few (99.99% returned). The customer is only there for a short time so it's difficult to get any worth while packet captures. They're currently on a Linksys WRT54g and I put in a MikroTik RB433 and 2.4 card - the issue remained. I have swapped both of the radios - AP and SU (as they're the only subscriber on this AP). Thanks in advance for any suggestions! Josh Luthman Office: 937-552-2340 Direct: 937-552-2343
[WISPA] Customer issue - data stream halts, can't email
I have a customer running behind a Trango 900 radio. She explains that many web pages (those heavy with images) never fully load and neither of her two email accounts work (using Outlook, the outgoing message just sits in the outbox). I have thousands of pings to this radio from the core router and only lost a few (99.99% returned). The customer is only there for a short time so it's difficult to get any worth while packet captures. They're currently on a Linksys WRT54g and I put in a MikroTik RB433 and 2.4 card - the issue remained. I have swapped both of the radios - AP and SU (as they're the only subscriber on this AP). Thanks in advance for any suggestions! Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Customer issue - data stream halts, can't email
Cat 5 cable is marginal or connector is not crimped tight. Josh Luthman wrote: I have a customer running behind a Trango 900 radio. She explains that many web pages (those heavy with images) never fully load and neither of her two email accounts work (using Outlook, the outgoing message just sits in the outbox). I have thousands of pings to this radio from the core router and only lost a few (99.99% returned). The customer is only there for a short time so it's difficult to get any worth while packet captures. They're currently on a Linksys WRT54g and I put in a MikroTik RB433 and 2.4 card - the issue remained. I have swapped both of the radios - AP and SU (as they're the only subscriber on this AP). Thanks in advance for any suggestions! Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.175 / Virus Database: 270.9.9/1808 - Release Date: 11/23/2008 6:59 PM -- Scott Reed Owner NewWays Networking, LLC Wireless Networking Network Design, Installation and Administration Mikrotik Advanced Certified www.nwwnet.net (765) 855-1060 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Customer issue - data stream halts, can't email
Josh, Can you have the Mikrotik ping your core? (it sounds like you have only done the other direction) Also, try full size ping packets. Sometimes short packets are fine, and big ones cause failures. After having a batch of bad consumer wifi routers, I have started hooking up a few people directly to the radio (if they don't need wifi). One less thing to fail. Do the Trango linktest utilities check out OK? Finally, the problem could be her computer. I suppose it is windows? Virus scan, etc but personally I don't trust *any* windows computer that hasn't been freshly installed. -John On Nov 24, 2008, at 10:39 AM, Josh Luthman wrote: I have a customer running behind a Trango 900 radio. She explains that many web pages (those heavy with images) never fully load and neither of her two email accounts work (using Outlook, the outgoing message just sits in the outbox). I have thousands of pings to this radio from the core router and only lost a few (99.99% returned). The customer is only there for a short time so it's difficult to get any worth while packet captures. They're currently on a Linksys WRT54g and I put in a MikroTik RB433 and 2.4 card - the issue remained. I have swapped both of the radios - AP and SU (as they're the only subscriber on this AP). Thanks in advance for any suggestions! WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Customer issue - data stream halts, can't email
The Mikrotik could ping the core, however, the customer put their Linksys back in place. This customer does need WiFi, unfortunately, they prefer the Linksys over the Mikrotik. Out of 200 pings so far I've lost 1 and 1 jumped in latency. Trango's loopback test (sends frames/packets back and forth to see how many are dropped) was 100% successful. They are 0.1 miles away with a -51 rssi. I'm sorry I forgot to mention there are multiple PCs (4 IIRC) with the same issue - same email providers - which do work on other Internet connections. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Mon, Nov 24, 2008 at 12:07 PM, John Valenti [EMAIL PROTECTED] wrote: Josh, Can you have the Mikrotik ping your core? (it sounds like you have only done the other direction) Also, try full size ping packets. Sometimes short packets are fine, and big ones cause failures. After having a batch of bad consumer wifi routers, I have started hooking up a few people directly to the radio (if they don't need wifi). One less thing to fail. Do the Trango linktest utilities check out OK? Finally, the problem could be her computer. I suppose it is windows? Virus scan, etc but personally I don't trust *any* windows computer that hasn't been freshly installed. -John On Nov 24, 2008, at 10:39 AM, Josh Luthman wrote: I have a customer running behind a Trango 900 radio. She explains that many web pages (those heavy with images) never fully load and neither of her two email accounts work (using Outlook, the outgoing message just sits in the outbox). I have thousands of pings to this radio from the core router and only lost a few (99.99% returned). The customer is only there for a short time so it's difficult to get any worth while packet captures. They're currently on a Linksys WRT54g and I put in a MikroTik RB433 and 2.4 card - the issue remained. I have swapped both of the radios - AP and SU (as they're the only subscriber on this AP). Thanks in advance for any suggestions! WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Customer issue - data stream halts, can't email
Switchport the AP is connected to? Bad cabling at the SM or AP? Bad power supply on the SM or AP? __ Jerry Richardson airCloud Communications -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Josh Luthman Sent: Monday, November 24, 2008 9:19 AM To: WISPA General List Subject: Re: [WISPA] Customer issue - data stream halts, can't email The Mikrotik could ping the core, however, the customer put their Linksys back in place. This customer does need WiFi, unfortunately, they prefer the Linksys over the Mikrotik. Out of 200 pings so far I've lost 1 and 1 jumped in latency. Trango's loopback test (sends frames/packets back and forth to see how many are dropped) was 100% successful. They are 0.1 miles away with a -51 rssi. I'm sorry I forgot to mention there are multiple PCs (4 IIRC) with the same issue - same email providers - which do work on other Internet connections. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Mon, Nov 24, 2008 at 12:07 PM, John Valenti [EMAIL PROTECTED] wrote: Josh, Can you have the Mikrotik ping your core? (it sounds like you have only done the other direction) Also, try full size ping packets. Sometimes short packets are fine, and big ones cause failures. After having a batch of bad consumer wifi routers, I have started hooking up a few people directly to the radio (if they don't need wifi). One less thing to fail. Do the Trango linktest utilities check out OK? Finally, the problem could be her computer. I suppose it is windows? Virus scan, etc but personally I don't trust *any* windows computer that hasn't been freshly installed. -John On Nov 24, 2008, at 10:39 AM, Josh Luthman wrote: I have a customer running behind a Trango 900 radio. She explains that many web pages (those heavy with images) never fully load and neither of her two email accounts work (using Outlook, the outgoing message just sits in the outbox). I have thousands of pings to this radio from the core router and only lost a few (99.99% returned). The customer is only there for a short time so it's difficult to get any worth while packet captures. They're currently on a Linksys WRT54g and I put in a MikroTik RB433 and 2.4 card - the issue remained. I have swapped both of the radios - AP and SU (as they're the only subscriber on this AP). Thanks in advance for any suggestions! -- -- WISPA Wants You! Join today! http://signup.wispa.org/ -- -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Customer issue - data stream halts, can't email
The switch, AP, SM/SU and power supplies have all been replaced. Cabling has not been changed, though. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Mon, Nov 24, 2008 at 12:30 PM, Jerry Richardson [EMAIL PROTECTED] wrote: Switchport the AP is connected to? Bad cabling at the SM or AP? Bad power supply on the SM or AP? __ Jerry Richardson airCloud Communications -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Josh Luthman Sent: Monday, November 24, 2008 9:19 AM To: WISPA General List Subject: Re: [WISPA] Customer issue - data stream halts, can't email The Mikrotik could ping the core, however, the customer put their Linksys back in place. This customer does need WiFi, unfortunately, they prefer the Linksys over the Mikrotik. Out of 200 pings so far I've lost 1 and 1 jumped in latency. Trango's loopback test (sends frames/packets back and forth to see how many are dropped) was 100% successful. They are 0.1 miles away with a -51 rssi. I'm sorry I forgot to mention there are multiple PCs (4 IIRC) with the same issue - same email providers - which do work on other Internet connections. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Mon, Nov 24, 2008 at 12:07 PM, John Valenti [EMAIL PROTECTED] wrote: Josh, Can you have the Mikrotik ping your core? (it sounds like you have only done the other direction) Also, try full size ping packets. Sometimes short packets are fine, and big ones cause failures. After having a batch of bad consumer wifi routers, I have started hooking up a few people directly to the radio (if they don't need wifi). One less thing to fail. Do the Trango linktest utilities check out OK? Finally, the problem could be her computer. I suppose it is windows? Virus scan, etc but personally I don't trust *any* windows computer that hasn't been freshly installed. -John On Nov 24, 2008, at 10:39 AM, Josh Luthman wrote: I have a customer running behind a Trango 900 radio. She explains that many web pages (those heavy with images) never fully load and neither of her two email accounts work (using Outlook, the outgoing message just sits in the outbox). I have thousands of pings to this radio from the core router and only lost a few (99.99% returned). The customer is only there for a short time so it's difficult to get any worth while packet captures. They're currently on a Linksys WRT54g and I put in a MikroTik RB433 and 2.4 card - the issue remained. I have swapped both of the radios - AP and SU (as they're the only subscriber on this AP). Thanks in advance for any suggestions! -- -- WISPA Wants You! Join today! http://signup.wispa.org/ -- -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Customer issue - data stream halts, can't email
First, just recrimp the ends. If that doesn't do it, replace the cable. I have had to do that twice in the last 3 months. Josh Luthman wrote: The switch, AP, SM/SU and power supplies have all been replaced. Cabling has not been changed, though. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Mon, Nov 24, 2008 at 12:30 PM, Jerry Richardson [EMAIL PROTECTED] wrote: Switchport the AP is connected to? Bad cabling at the SM or AP? Bad power supply on the SM or AP? __ Jerry Richardson airCloud Communications -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Josh Luthman Sent: Monday, November 24, 2008 9:19 AM To: WISPA General List Subject: Re: [WISPA] Customer issue - data stream halts, can't email The Mikrotik could ping the core, however, the customer put their Linksys back in place. This customer does need WiFi, unfortunately, they prefer the Linksys over the Mikrotik. Out of 200 pings so far I've lost 1 and 1 jumped in latency. Trango's loopback test (sends frames/packets back and forth to see how many are dropped) was 100% successful. They are 0.1 miles away with a -51 rssi. I'm sorry I forgot to mention there are multiple PCs (4 IIRC) with the same issue - same email providers - which do work on other Internet connections. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Mon, Nov 24, 2008 at 12:07 PM, John Valenti [EMAIL PROTECTED] wrote: Josh, Can you have the Mikrotik ping your core? (it sounds like you have only done the other direction) Also, try full size ping packets. Sometimes short packets are fine, and big ones cause failures. After having a batch of bad consumer wifi routers, I have started hooking up a few people directly to the radio (if they don't need wifi). One less thing to fail. Do the Trango linktest utilities check out OK? Finally, the problem could be her computer. I suppose it is windows? Virus scan, etc but personally I don't trust *any* windows computer that hasn't been freshly installed. -John On Nov 24, 2008, at 10:39 AM, Josh Luthman wrote: I have a customer running behind a Trango 900 radio. She explains that many web pages (those heavy with images) never fully load and neither of her two email accounts work (using Outlook, the outgoing message just sits in the outbox). I have thousands of pings to this radio from the core router and only lost a few (99.99% returned). The customer is only there for a short time so it's difficult to get any worth while packet captures. They're currently on a Linksys WRT54g and I put in a MikroTik RB433 and 2.4 card - the issue remained. I have swapped both of the radios - AP and SU (as they're the only subscriber on this AP). Thanks in advance for any suggestions! -- -- WISPA Wants You! Join today! http://signup.wispa.org/ -- -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.175 / Virus Database: 270.9.9/1808
Re: [WISPA] Customer issue - data stream halts, can't email
I recently had a customer's system do that. Worked FINE with my laptop and his iphone. Was some very strange computer problem. I told them to take the machine to a shop. marlon - Original Message - From: Josh Luthman [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Monday, November 24, 2008 7:39 AM Subject: [WISPA] Customer issue - data stream halts, can't email I have a customer running behind a Trango 900 radio. She explains that many web pages (those heavy with images) never fully load and neither of her two email accounts work (using Outlook, the outgoing message just sits in the outbox). I have thousands of pings to this radio from the core router and only lost a few (99.99% returned). The customer is only there for a short time so it's difficult to get any worth while packet captures. They're currently on a Linksys WRT54g and I put in a MikroTik RB433 and 2.4 card - the issue remained. I have swapped both of the radios - AP and SU (as they're the only subscriber on this AP). Thanks in advance for any suggestions! Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Customer issue - data stream halts, can't email
I have saw spyware and/or trojans cause this. Been a PC technician about 6 times longer than a WISP. As much as it hurts, sometimes these things require a truckroll and a hookup of your clean laptop to prove it to the client. I think the original poster said there were more than one PC behind this connection...that doesn't mean they have not all visited the same location and picked up the same bug. I have 4 to 6 PC's running in my house at any one time, and I visit mostly the same sites on each. If you have exhausted all other possibilites, take your own machine and plug directly into your equipment and see what happens...you may have already done this, I have not followed the whole thread. Scottie -- Original Message -- From: Marlon K. Schafer [EMAIL PROTECTED] Reply-To: WISPA General List wireless@wispa.org Date: Mon, 24 Nov 2008 19:56:16 -0800 I recently had a customer's system do that. Worked FINE with my laptop and his iphone. Was some very strange computer problem. I told them to take the machine to a shop. marlon - Original Message - From: Josh Luthman [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Monday, November 24, 2008 7:39 AM Subject: [WISPA] Customer issue - data stream halts, can't email I have a customer running behind a Trango 900 radio. She explains that many web pages (those heavy with images) never fully load and neither of her two email accounts work (using Outlook, the outgoing message just sits in the outbox). I have thousands of pings to this radio from the core router and only lost a few (99.99% returned). The customer is only there for a short time so it's difficult to get any worth while packet captures. They're currently on a Linksys WRT54g and I put in a MikroTik RB433 and 2.4 card - the issue remained. I have swapped both of the radios - AP and SU (as they're the only subscriber on this AP). Thanks in advance for any suggestions! Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ --- [This E-mail scanned for viruses by Declude Virus] Wireless High Speed Broadband service from Info-Ed, Inc. as low as $30.00/mth. Check out www.info-ed.com/wireless.html for information. WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Customer issue - data stream halts, can't email
That is the one thing I haven't tried. I would have to configure their Outlook settings on my laptop which includes installing Outlook itself... Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Mon, Nov 24, 2008 at 11:17 PM, Scottie Arnett [EMAIL PROTECTED]wrote: I have saw spyware and/or trojans cause this. Been a PC technician about 6 times longer than a WISP. As much as it hurts, sometimes these things require a truckroll and a hookup of your clean laptop to prove it to the client. I think the original poster said there were more than one PC behind this connection...that doesn't mean they have not all visited the same location and picked up the same bug. I have 4 to 6 PC's running in my house at any one time, and I visit mostly the same sites on each. If you have exhausted all other possibilites, take your own machine and plug directly into your equipment and see what happens...you may have already done this, I have not followed the whole thread. Scottie -- Original Message -- From: Marlon K. Schafer [EMAIL PROTECTED] Reply-To: WISPA General List wireless@wispa.org Date: Mon, 24 Nov 2008 19:56:16 -0800 I recently had a customer's system do that. Worked FINE with my laptop and his iphone. Was some very strange computer problem. I told them to take the machine to a shop. marlon - Original Message - From: Josh Luthman [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Monday, November 24, 2008 7:39 AM Subject: [WISPA] Customer issue - data stream halts, can't email I have a customer running behind a Trango 900 radio. She explains that many web pages (those heavy with images) never fully load and neither of her two email accounts work (using Outlook, the outgoing message just sits in the outbox). I have thousands of pings to this radio from the core router and only lost a few (99.99% returned). The customer is only there for a short time so it's difficult to get any worth while packet captures. They're currently on a Linksys WRT54g and I put in a MikroTik RB433 and 2.4 card - the issue remained. I have swapped both of the radios - AP and SU (as they're the only subscriber on this AP). Thanks in advance for any suggestions! Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ --- [This E-mail scanned for viruses by Declude Virus] Wireless High Speed Broadband service from Info-Ed, Inc. as low as $30.00/mth. Check out www.info-ed.com/wireless.html for information. WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Customer issue - data stream halts, can't email
There might be your answer. Outlook. Many outlook setups, if connecting to a Exchange server have allot different setting then a standard POP. If it is an exchange connection. I would recommend setting up a connection in your office and giving them 15 min free time on your net. Make sure it works there. Could be a SSL issue, They could be using a VPN for Exchange, Could be using non standard ports that you are inadvertently blocking, could be that their office made a change and did not tell everyone. Steve RC-WiFi -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Josh Luthman Sent: Monday, November 24, 2008 11:12 PM To: [EMAIL PROTECTED]; WISPA General List Subject: Re: [WISPA] Customer issue - data stream halts, can't email That is the one thing I haven't tried. I would have to configure their Outlook settings on my laptop which includes installing Outlook itself... Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Mon, Nov 24, 2008 at 11:17 PM, Scottie Arnett [EMAIL PROTECTED]wrote: I have saw spyware and/or trojans cause this. Been a PC technician about 6 times longer than a WISP. As much as it hurts, sometimes these things require a truckroll and a hookup of your clean laptop to prove it to the client. I think the original poster said there were more than one PC behind this connection...that doesn't mean they have not all visited the same location and picked up the same bug. I have 4 to 6 PC's running in my house at any one time, and I visit mostly the same sites on each. If you have exhausted all other possibilites, take your own machine and plug directly into your equipment and see what happens...you may have already done this, I have not followed the whole thread. Scottie -- Original Message -- From: Marlon K. Schafer [EMAIL PROTECTED] Reply-To: WISPA General List wireless@wispa.org Date: Mon, 24 Nov 2008 19:56:16 -0800 I recently had a customer's system do that. Worked FINE with my laptop and his iphone. Was some very strange computer problem. I told them to take the machine to a shop. marlon - Original Message - From: Josh Luthman [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Monday, November 24, 2008 7:39 AM Subject: [WISPA] Customer issue - data stream halts, can't email I have a customer running behind a Trango 900 radio. She explains that many web pages (those heavy with images) never fully load and neither of her two email accounts work (using Outlook, the outgoing message just sits in the outbox). I have thousands of pings to this radio from the core router and only lost a few (99.99% returned). The customer is only there for a short time so it's difficult to get any worth while packet captures. They're currently on a Linksys WRT54g and I put in a MikroTik RB433 and 2.4 card - the issue remained. I have swapped both of the radios - AP and SU (as they're the only subscriber on this AP). Thanks in advance for any suggestions! Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ --- - WISPA Wants You! Join today! http://signup.wispa.org/ --- - WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ --- [This E-mail scanned for viruses by Declude Virus] Wireless High Speed Broadband service from Info-Ed, Inc. as low as $30.00/mth. Check out www.info-ed.com/wireless.html for information. WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org
