What we have found, is that the difficulty is not finding an SLA to copy,
but having a network/monitoring system that can prove the SLA. Most SLAs I
have seen are written to based on what that provider can prove, based on the
capabity of their network, and not necessarilly relevent to someone else's
network.
Therefore the only real reason to see these SLAs, are jsut to know what the
competition is offering, to set the bar to strive for or beat.
What we did is take the SLA/TOS of our upstream argiueing that anything we
offered better was pointless if limited by theirs upstream.
I know this response is not an answer specifically to the question
(requested info) that you asked, but it is what we found as reality.
Tom DeReggi
RapidDSL Wireless, Inc
IntAirNet- Fixed Wireless Broadband
- Original Message -
From: Mike Hammett [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent: Thursday, January 17, 2008 8:46 PM
Subject: [WISPA] SLA\ToS\Contract
Does anyone know of where I could locate an SLA, ToS, contract, etc. that
would apply to a VPLS or similar layer 2 tunnel system through a WISP? I
might be able to modify a generic one somewhat, but I like to be lazy
(don't we all?) and use something someone else already did. I know
Part-15 and WISPA have similar documents available to members, I just
don't know how similar.
-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com
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