Hi Wispa Members, I've been observing the email group for several months. This is my first post.
Can anyone share an SLA that they've used? I am providing some rental equipment to a client who is hosting events at hotels. He wants to make sure the bandwidth he is buying at the hotel meets his minimum requirements and wants some teeth in the SLA to hold the hotel accountable. If anyone has an SLA that we could use as a template to assist the client, that would be helpful. Thanks in advance, Ian Framson Co-founder/CEO Trade Show Internet
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