Service call Problem Description : MDF PoE Switch and Access Point connected to it are showing down. The PoE switch is connected off of the internal core in the MDF
Directions to Technician : Need tech to investigate, checking for physical and electrical issues. This includes the following: * State of managed devices, particularly switches, via console * Environmental conditions, including temperature and cleanliness * State of electrical, especially grounding and power consumption constraints * Etc. In order to maintain accurate documentation, tech should bring a camera, taking pictures of the closet being worked in and the MDF. San Diego apartment complex SMATV installation. I don't have the details, but t's a lot of cable pulling. Probably 5 installers for 2 weeks. If you have the resources, I will put you in touch with my client. Thanks Jerry Richardson 925-260-4119 x2 www.aircloud.com [cid:image001.png@01CC2D9B.AC68EC80]<http://www.aircloud.com/>
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