Re: [WISPA] VoX VoIP serevice interruption
George went with Vitelity I went with VOIPo I looked at Vitelity, but there were more moving parts and right now I had to get people back up. VOIPo is as plain vanilla as can be, and if it isn't meeting my needs I can always migrateat my convenience --- to another provider. As a FYI for those similarly situated, I was able to port all my numbers out. I had some issues with CSR mismatches. The customer record may have an incorrect zip code or town, which will stop the port. I even had a number of lines that were still under VoX, not the subscriber. VoX can no longer access the CSRs for the numbers, but if anyone needs to verify the CSR on L3, I have a way to do that. Hit me off list and I will share. Joe From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Kevin Sullivan Sent: Wednesday, May 07, 2014 12:21 AM To: WISPA General List Subject: Re: [WISPA] VoX VoIP serevice interruption Who is everyone else using/going to? Kevin - Original Message - From: Joe Fiero mailto:joe1...@optonline.net To: 'WISPA General List' mailto:wireless@wispa.org Sent: Monday, May 05, 2014 10:53 AM Subject: Re: [WISPA] VoX VoIP serevice interruption Thanks Ralph, I know Lauri for years. At this point migration is my focus. The disruption to business for us and many of our clients, especially business and professionals, is beyond description. I don't know if there is anything left to talk about with them, last I saw their stock was at $0.0007 per share. From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of ralph Sent: Friday, May 02, 2014 5:25 PM To: 'WISPA General List' Subject: Re: [WISPA] VoX VoIP serevice interruption Joe- Dunno if it will help you but I have this contact info from when we were trying to get our deposit back for months: Lauri J. Vertrees Director of Operations Pervasip Corp 75 South Broadway, Suite 400 White Plains, NY 10601 Ofc: 914-750-6626 Fax: 866-214-2532 lvertr...@pervasip.com lvertr...@voxcorp.net www.pervasip.com www.voxcorp.net From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Joe Fiero Sent: Thursday, May 01, 2014 11:33 PM To: 'WISPA General List' Subject: Re: [WISPA] VoX VoIP serevice interruption No warning, no discussion, note went out at 7pm From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of ralph Sent: Thursday, May 01, 2014 9:04 PM To: 'WISPA General List' Subject: Re: [WISPA] VoX VoIP serevice interruption What a casual sounding message they sent! How can they act like that isn't serious!?!? So glad we fired them in 2012! Good luck, Joe! Hope you can get those numbers ported. Did they even tell you what upstream carrier has them? From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Joe Fiero Sent: Thursday, May 01, 2014 7:25 PM To: 'WISPA General List' Subject: [WISPA] VoX VoIP serevice interruption Anyone else using VoX for VoIP service? We lost inbound calling today. I just received this from VoX: Dear Customer, At approximately 1:00PM EDT today one of our main suppliers of inbound phone numbers disconnected us. We apologize for this. We know it will cause problems for some customers. VoX did everything it could to keep all services running smoothly. Unfortunately, this was unavoidable. This problem should not affect outbound calls and we urge you to email customerc...@voxcorp.net should you have issues calling out from your VoX service. Due to recent problems the company has had raising funds for continued operations, we have had to make some very tough decisions with the resources and carriers that are currently available to us. If your service was affected because of this issue, you have two options. 1. We can offer you a replacement phone number in your rate center at no cost to you. 2. You can switch your service to another phone company. If you want a replacement phone number, please send an email to customerc...@voxcorp.net. Please be sure to include your account number, or, current VoX phone number. Thank You, VoX Support Team Comments? _ ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] VoX VoIP serevice interruption
Also, anyone that needs to migrate the locked VoX ATAs to a new provider, it can be done over the network. It requires the subscriber making a single IVR change, and you having the username and password from VoX. As I mentioned earlier, you should request a complete list of credentials from their billing department ( while you can ). Be sure to ask for all active devices, as well as anything you have in inventory ( you will need to provide a list of MACs). Once the customer makes the change on the IVR, the web server is enabled on the WAN side, so if you can see the device, you can access the device and reconfigure it. From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Joe Fiero Sent: Wednesday, May 07, 2014 1:33 PM To: 'WISPA General List' Subject: Re: [WISPA] VoX VoIP serevice interruption George went with Vitelity I went with VOIPo I looked at Vitelity, but there were more moving parts and right now I had to get people back up. VOIPo is as plain vanilla as can be, and if it isn't meeting my needs I can always migrateat my convenience --- to another provider. As a FYI for those similarly situated, I was able to port all my numbers out. I had some issues with CSR mismatches. The customer record may have an incorrect zip code or town, which will stop the port. I even had a number of lines that were still under VoX, not the subscriber. VoX can no longer access the CSRs for the numbers, but if anyone needs to verify the CSR on L3, I have a way to do that. Hit me off list and I will share. Joe From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Kevin Sullivan Sent: Wednesday, May 07, 2014 12:21 AM To: WISPA General List Subject: Re: [WISPA] VoX VoIP serevice interruption Who is everyone else using/going to? Kevin - Original Message - From: Joe Fiero mailto:joe1...@optonline.net To: 'WISPA General List' mailto:wireless@wispa.org Sent: Monday, May 05, 2014 10:53 AM Subject: Re: [WISPA] VoX VoIP serevice interruption Thanks Ralph, I know Lauri for years. At this point migration is my focus. The disruption to business for us and many of our clients, especially business and professionals, is beyond description. I don't know if there is anything left to talk about with them, last I saw their stock was at $0.0007 per share. From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of ralph Sent: Friday, May 02, 2014 5:25 PM To: 'WISPA General List' Subject: Re: [WISPA] VoX VoIP serevice interruption Joe- Dunno if it will help you but I have this contact info from when we were trying to get our deposit back for months: Lauri J. Vertrees Director of Operations Pervasip Corp 75 South Broadway, Suite 400 White Plains, NY 10601 Ofc: 914-750-6626 Fax: 866-214-2532 lvertr...@pervasip.com lvertr...@voxcorp.net www.pervasip.com www.voxcorp.net From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Joe Fiero Sent: Thursday, May 01, 2014 11:33 PM To: 'WISPA General List' Subject: Re: [WISPA] VoX VoIP serevice interruption No warning, no discussion, note went out at 7pm From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of ralph Sent: Thursday, May 01, 2014 9:04 PM To: 'WISPA General List' Subject: Re: [WISPA] VoX VoIP serevice interruption What a casual sounding message they sent! How can they act like that isn't serious!?!? So glad we fired them in 2012! Good luck, Joe! Hope you can get those numbers ported. Did they even tell you what upstream carrier has them? From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Joe Fiero Sent: Thursday, May 01, 2014 7:25 PM To: 'WISPA General List' Subject: [WISPA] VoX VoIP serevice interruption Anyone else using VoX for VoIP service? We lost inbound calling today. I just received this from VoX: Dear Customer, At approximately 1:00PM EDT today one of our main suppliers of inbound phone numbers disconnected us. We apologize for this. We know it will cause problems for some customers. VoX did everything it could to keep all services running smoothly. Unfortunately, this was unavoidable. This problem should not affect outbound calls and we urge you to email customerc...@voxcorp.net should you have issues calling out from your VoX service. Due to recent problems the company has had raising funds for continued operations, we have had to make some very tough decisions with the resources and carriers that are currently available to us. If your service was affected because of this issue, you have two options. 1. We can offer you a replacement phone number in your rate center at no cost to you. 2. You can switch your service to another phone company. If you want a replacement phone number, please send an email to customerc...@voxcorp.net. Please be sure
Re: [WISPA] VoX VoIP serevice interruption
Who is everyone else using/going to? Kevin - Original Message - From: Joe Fiero To: 'WISPA General List' Sent: Monday, May 05, 2014 10:53 AM Subject: Re: [WISPA] VoX VoIP serevice interruption Thanks Ralph, I know Lauri for years. At this point migration is my focus. The disruption to business for us and many of our clients, especially business and professionals, is beyond description. I don't know if there is anything left to talk about with them, last I saw their stock was at $0.0007 per share. From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of ralph Sent: Friday, May 02, 2014 5:25 PM To: 'WISPA General List' Subject: Re: [WISPA] VoX VoIP serevice interruption Joe- Dunno if it will help you but I have this contact info from when we were trying to get our deposit back for months: Lauri J. Vertrees Director of Operations Pervasip Corp 75 South Broadway, Suite 400 White Plains, NY 10601 Ofc: 914-750-6626 Fax: 866-214-2532 lvertr...@pervasip.com lvertr...@voxcorp.net www.pervasip.com www.voxcorp.net From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Joe Fiero Sent: Thursday, May 01, 2014 11:33 PM To: 'WISPA General List' Subject: Re: [WISPA] VoX VoIP serevice interruption No warning, no discussion, note went out at 7pm From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of ralph Sent: Thursday, May 01, 2014 9:04 PM To: 'WISPA General List' Subject: Re: [WISPA] VoX VoIP serevice interruption What a casual sounding message they sent! How can they act like that isn't serious!?!? So glad we fired them in 2012! Good luck, Joe! Hope you can get those numbers ported. Did they even tell you what upstream carrier has them? From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Joe Fiero Sent: Thursday, May 01, 2014 7:25 PM To: 'WISPA General List' Subject: [WISPA] VoX VoIP serevice interruption Anyone else using VoX for VoIP service? We lost inbound calling today. I just received this from VoX: Dear Customer, At approximately 1:00PM EDT today one of our main suppliers of inbound phone numbers disconnected us. We apologize for this. We know it will cause problems for some customers. VoX did everything it could to keep all services running smoothly. Unfortunately, this was unavoidable. This problem should not affect outbound calls and we urge you to email customerc...@voxcorp.net should you have issues calling out from your VoX service. Due to recent problems the company has had raising funds for continued operations, we have had to make some very tough decisions with the resources and carriers that are currently available to us. If your service was affected because of this issue, you have two options. 1. We can offer you a replacement phone number in your rate center at no cost to you. 2. You can switch your service to another phone company. If you want a replacement phone number, please send an email to customerc...@voxcorp.net. Please be sure to include your account number, or, current VoX phone number. Thank You, VoX Support Team Comments? -- ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] VoX VoIP serevice interruption
Thanks Ralph, I know Lauri for years. At this point migration is my focus. The disruption to business for us and many of our clients, especially business and professionals, is beyond description. I don't know if there is anything left to talk about with them, last I saw their stock was at $0.0007 per share. From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of ralph Sent: Friday, May 02, 2014 5:25 PM To: 'WISPA General List' Subject: Re: [WISPA] VoX VoIP serevice interruption Joe- Dunno if it will help you but I have this contact info from when we were trying to get our deposit back for months: Lauri J. Vertrees Director of Operations Pervasip Corp 75 South Broadway, Suite 400 White Plains, NY 10601 Ofc: 914-750-6626 Fax: 866-214-2532 lvertr...@pervasip.com lvertr...@voxcorp.net www.pervasip.com www.voxcorp.net From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Joe Fiero Sent: Thursday, May 01, 2014 11:33 PM To: 'WISPA General List' Subject: Re: [WISPA] VoX VoIP serevice interruption No warning, no discussion, note went out at 7pm From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of ralph Sent: Thursday, May 01, 2014 9:04 PM To: 'WISPA General List' Subject: Re: [WISPA] VoX VoIP serevice interruption What a casual sounding message they sent! How can they act like that isn't serious!?!? So glad we fired them in 2012! Good luck, Joe! Hope you can get those numbers ported. Did they even tell you what upstream carrier has them? From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Joe Fiero Sent: Thursday, May 01, 2014 7:25 PM To: 'WISPA General List' Subject: [WISPA] VoX VoIP serevice interruption Anyone else using VoX for VoIP service? We lost inbound calling today. I just received this from VoX: Dear Customer, At approximately 1:00PM EDT today one of our main suppliers of inbound phone numbers disconnected us. We apologize for this. We know it will cause problems for some customers. VoX did everything it could to keep all services running smoothly. Unfortunately, this was unavoidable. This problem should not affect outbound calls and we urge you to email customerc...@voxcorp.net should you have issues calling out from your VoX service. Due to recent problems the company has had raising funds for continued operations, we have had to make some very tough decisions with the resources and carriers that are currently available to us. If your service was affected because of this issue, you have two options. 1. We can offer you a replacement phone number in your rate center at no cost to you. 2. You can switch your service to another phone company. If you want a replacement phone number, please send an email to customerc...@voxcorp.net. Please be sure to include your account number, or, current VoX phone number. Thank You, VoX Support Team Comments? ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] VoX VoIP serevice interruption
Joe- Dunno if it will help you but I have this contact info from when we were trying to get our deposit back for months: Lauri J. Vertrees Director of Operations Pervasip Corp 75 South Broadway, Suite 400 White Plains, NY 10601 Ofc: 914-750-6626 Fax: 866-214-2532 lvertr...@pervasip.com mailto:lvertr...@pervasip.com lvertr...@voxcorp.net mailto:lvertr...@voxcorp.net www.pervasip.com http://www.pervasip.com www.voxcorp.net http://www.voxcorp.net From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Joe Fiero Sent: Thursday, May 01, 2014 11:33 PM To: 'WISPA General List' Subject: Re: [WISPA] VoX VoIP serevice interruption No warning, no discussion, note went out at 7pm From: wireless-boun...@wispa.org mailto:wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of ralph Sent: Thursday, May 01, 2014 9:04 PM To: 'WISPA General List' Subject: Re: [WISPA] VoX VoIP serevice interruption What a casual sounding message they sent! How can they act like that isn't serious!?!? So glad we fired them in 2012! Good luck, Joe! Hope you can get those numbers ported. Did they even tell you what upstream carrier has them? From: wireless-boun...@wispa.org mailto:wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Joe Fiero Sent: Thursday, May 01, 2014 7:25 PM To: 'WISPA General List' Subject: [WISPA] VoX VoIP serevice interruption Anyone else using VoX for VoIP service? We lost inbound calling today. I just received this from VoX: Dear Customer, At approximately 1:00PM EDT today one of our main suppliers of inbound phone numbers disconnected us. We apologize for this. We know it will cause problems for some customers. VoX did everything it could to keep all services running smoothly. Unfortunately, this was unavoidable. This problem should not affect outbound calls and we urge you to email customerc...@voxcorp.net mailto:customerc...@voxcorp.net should you have issues calling out from your VoX service. Due to recent problems the company has had raising funds for continued operations, we have had to make some very tough decisions with the resources and carriers that are currently available to us. If your service was affected because of this issue, you have two options. 1. We can offer you a replacement phone number in your rate center at no cost to you. 2. You can switch your service to another phone company. If you want a replacement phone number, please send an email to customerc...@voxcorp.net mailto:customerc...@voxcorp.net . Please be sure to include your account number, or, current VoX phone number. Thank You, VoX Support Team Comments? ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
[WISPA] VoX VoIP serevice interruption
Anyone else using VoX for VoIP service? We lost inbound calling today. I just received this from VoX: Dear Customer, At approximately 1:00PM EDT today one of our main suppliers of inbound phone numbers disconnected us. We apologize for this. We know it will cause problems for some customers. VoX did everything it could to keep all services running smoothly. Unfortunately, this was unavoidable. This problem should not affect outbound calls and we urge you to email customerc...@voxcorp.net should you have issues calling out from your VoX service. Due to recent problems the company has had raising funds for continued operations, we have had to make some very tough decisions with the resources and carriers that are currently available to us. If your service was affected because of this issue, you have two options. 1. We can offer you a replacement phone number in your rate center at no cost to you. 2. You can switch your service to another phone company. If you want a replacement phone number, please send an email to customerc...@voxcorp.net. Please be sure to include your account number, or, current VoX phone number. Thank You, VoX Support Team Comments? ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] VoX VoIP serevice interruption
Wow. Sounds like you need to find someone who can port the numbrrs away fast for you. On May 1, 2014 7:25 PM, Joe Fiero joe1...@optonline.net wrote: Anyone else using VoX for VoIP service? We lost inbound calling today. I just received this from VoX: Dear Customer, At approximately 1:00PM EDT today one of our main suppliers of inbound phone numbers disconnected us. We apologize for this. We know it will cause problems for some customers. VoX did everything it could to keep all services running smoothly. Unfortunately, this was unavoidable. This problem should not affect outbound calls and we urge you to email customerc...@voxcorp.net should you have issues calling out from your VoX service. Due to recent problems the company has had raising funds for continued operations, we have had to make some very tough decisions with the resources and carriers that are currently available to us. If your service was affected because of this issue, you have two options. 1. We can offer you a replacement phone number in your rate center at no cost to you. 2. You can switch your service to another phone company. If you want a replacement phone number, please send an email to customerc...@voxcorp.net. Please be sure to include your account number, or, current VoX phone number. Thank You, VoX Support Team Comments? ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] VoX VoIP serevice interruption
Lost DIDs??? Hard to make it any worse. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On May 1, 2014 8:18 PM, Chris Fabien ch...@lakenetmi.com wrote: Wow. Sounds like you need to find someone who can port the numbrrs away fast for you. On May 1, 2014 7:25 PM, Joe Fiero joe1...@optonline.net wrote: Anyone else using VoX for VoIP service? We lost inbound calling today. I just received this from VoX: Dear Customer, At approximately 1:00PM EDT today one of our main suppliers of inbound phone numbers disconnected us. We apologize for this. We know it will cause problems for some customers. VoX did everything it could to keep all services running smoothly. Unfortunately, this was unavoidable. This problem should not affect outbound calls and we urge you to email customerc...@voxcorp.net should you have issues calling out from your VoX service. Due to recent problems the company has had raising funds for continued operations, we have had to make some very tough decisions with the resources and carriers that are currently available to us. If your service was affected because of this issue, you have two options. 1. We can offer you a replacement phone number in your rate center at no cost to you. 2. You can switch your service to another phone company. If you want a replacement phone number, please send an email to customerc...@voxcorp.net. Please be sure to include your account number, or, current VoX phone number. Thank You, VoX Support Team Comments? ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] VoX VoIP serevice interruption
What a casual sounding message they sent! How can they act like that isn't serious!?!? So glad we fired them in 2012! Good luck, Joe! Hope you can get those numbers ported. Did they even tell you what upstream carrier has them? From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Joe Fiero Sent: Thursday, May 01, 2014 7:25 PM To: 'WISPA General List' Subject: [WISPA] VoX VoIP serevice interruption Anyone else using VoX for VoIP service? We lost inbound calling today. I just received this from VoX: Dear Customer, At approximately 1:00PM EDT today one of our main suppliers of inbound phone numbers disconnected us. We apologize for this. We know it will cause problems for some customers. VoX did everything it could to keep all services running smoothly. Unfortunately, this was unavoidable. This problem should not affect outbound calls and we urge you to email customerc...@voxcorp.net mailto:customerc...@voxcorp.net should you have issues calling out from your VoX service. Due to recent problems the company has had raising funds for continued operations, we have had to make some very tough decisions with the resources and carriers that are currently available to us. If your service was affected because of this issue, you have two options. 1. We can offer you a replacement phone number in your rate center at no cost to you. 2. You can switch your service to another phone company. If you want a replacement phone number, please send an email to customerc...@voxcorp.net mailto:customerc...@voxcorp.net . Please be sure to include your account number, or, current VoX phone number. Thank You, VoX Support Team Comments? ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] VoX VoIP serevice interruption
Woah yeah... sounds like they didn't pay their bill and got cut off. Ouch if you had a number... Matt Hoppes Director of Information Technology Indigo Wireless +1 (570) 723-7312 On 5/1/14, 9:03 PM, ralph wrote: What a casual sounding message they sent! How can they act like that isn’t serious!?!? So glad we fired them in 2012! Good luck, Joe! Hope you can get those numbers ported. Did they even tell you what upstream carrier has them? *From:*wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] *On Behalf Of *Joe Fiero *Sent:* Thursday, May 01, 2014 7:25 PM *To:* 'WISPA General List' *Subject:* [WISPA] VoX VoIP serevice interruption Anyone else using VoX for VoIP service? We lost inbound calling today. I just received this from VoX: Dear Customer, At approximately 1:00PM EDT today one of our main suppliers of inbound phone numbers disconnected us. We apologize for this. We know it will cause problems for some customers. VoX did everything it could to keep all services running smoothly. Unfortunately, this was unavoidable. This problem should not affect outbound calls and we urge you to email customerc...@voxcorp.net mailto:customerc...@voxcorp.net should you have issues calling out from your VoX service. Due to recent problems the company has had raising funds for continued operations, we have had to make some very tough decisions with the resources and carriers that are currently available to us. If your service was affected because of this issue, you have two options. 1. We can offer you a replacement phone number in your rate center at no cost to you. 2. You can switch your service to another phone company. If you want a replacement phone number, please send an email to customerc...@voxcorp.net mailto:customerc...@voxcorp.net. Please be sure to include your account number, or, current VoX phone number. Thank You, VoX Support Team Comments? ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
Re: [WISPA] VoX VoIP serevice interruption
No warning, no discussion, note went out at 7pm From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of ralph Sent: Thursday, May 01, 2014 9:04 PM To: 'WISPA General List' Subject: Re: [WISPA] VoX VoIP serevice interruption What a casual sounding message they sent! How can they act like that isn't serious!?!? So glad we fired them in 2012! Good luck, Joe! Hope you can get those numbers ported. Did they even tell you what upstream carrier has them? From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Joe Fiero Sent: Thursday, May 01, 2014 7:25 PM To: 'WISPA General List' Subject: [WISPA] VoX VoIP serevice interruption Anyone else using VoX for VoIP service? We lost inbound calling today. I just received this from VoX: Dear Customer, At approximately 1:00PM EDT today one of our main suppliers of inbound phone numbers disconnected us. We apologize for this. We know it will cause problems for some customers. VoX did everything it could to keep all services running smoothly. Unfortunately, this was unavoidable. This problem should not affect outbound calls and we urge you to email customerc...@voxcorp.net should you have issues calling out from your VoX service. Due to recent problems the company has had raising funds for continued operations, we have had to make some very tough decisions with the resources and carriers that are currently available to us. If your service was affected because of this issue, you have two options. 1. We can offer you a replacement phone number in your rate center at no cost to you. 2. You can switch your service to another phone company. If you want a replacement phone number, please send an email to customerc...@voxcorp.net. Please be sure to include your account number, or, current VoX phone number. Thank You, VoX Support Team Comments? ___ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
[WISPA] Vox voip
Anyone use voxcorp for their voip and have a good billing solution. What we are doing now to bill is not practical. Thanks. Sent from my iPhone WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Vox voip
Jeremie, Hit me off list or call me at your convenience. Joe Joe Fiero CEO NuTel Broadband Corporation 769 Basque Way Suite 650 Carson City, Nevada 89706 Direct-732-364-4161 joe.fi...@nutelbroadband.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Jeremie Chism Sent: Monday, April 26, 2010 3:36 PM To: WISPA General List Subject: [WISPA] Vox voip Anyone use voxcorp for their voip and have a good billing solution. What we are doing now to bill is not practical. Thanks. Sent from my iPhone WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
