We provide tier 1.5 support (the front desk tries to answer questions
but it depends on who is working). Of the 6 motels and hotels we offer
service for we probably get 2-3 calls a month total usually within
normal support hours 8am to 9pm but occasionally the phone rings around
6am or 10pm.
: [WISPA] Hotel HotSpot/Gateway Support
We provide tier 1.5 support (the front desk tries to answer questions but
it depends on who is working). Of the 6 motels and hotels we offer
service for we probably get 2-3 calls a month total usually within normal
support hours 8am to 9pm
Cliff,
The individual people in the hotel will be calling you - - not the hotel
staff. The hotels we carry on this service do their own support and I
couldn't be happier! The first hotel we hooked up tried passing on their
support calls to us for a short time and there were some real idiots -
Let them do the teir one support.
Else you will get calls from people who can't turn on the wireless
switch on the laptop or who forgot to bring a cat5 cable with
them. ;)
Cliff Leboeuf wrote:
I have been approached by a local Hotel to provide Internet access and control
for their
