Rick Smith wrote:
If I were to build a script for my tech support phone answering,
and share it with you all as an FAQ, what do you think the most
common questions are, and how are they answered. Keep in mind,
that I'm attempting to write a script, so to speak, for an operator
to pick up the
Do you have a router? If yes, then reboot the [EMAIL PROTECTED] router!!! AND
DON'T
CALL US AGAIN EVER UNTIL YOU DO!!!
Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message -
From:
PROTECTED] On Behalf Of Mark Nash
Sent: Tuesday, January 16, 2007 9:47 AM
To: WISPA General List
Subject: Re: [WISPA] Most Common Questions for Tech Support Line ?
Do you have a router? If yes, then reboot the [EMAIL PROTECTED] router!!! AND
DON'T
CALL US AGAIN EVER UNTIL YOU DO!!!
Mark Nash
#1) IS THE INTERNET DOWN?
A) No, but it sounds like you're having trouble...
#2) IS THE INTERNET DOWN? (I just reinstalled my computer but that
couldnt't be the problem...)
A) No, but it sounds like your computer isn't set up correctly...
#3) IS THE INTERNET DOWN? (The
Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mark Nash
Sent: Tuesday, January 16, 2007 9:47 AM
To: WISPA General List
Subject: Re: [WISPA] Most Common Questions for Tech Support Line ?
Do you have a router? If yes, then reboot the [EMAIL PROTECTED] router!!! AND
DON'T
]
On Behalf Of Mark Nash
Sent: Tuesday, January 16, 2007 9:47 AM
To: WISPA General List
Subject: Re: [WISPA] Most Common Questions for Tech Support Line ?
Do you have a router? If yes, then reboot the [EMAIL PROTECTED] router!!! AND
DON'T
CALL US AGAIN EVER UNTIL YOU DO!!!
Mark Nash
Network Engineer
HA HA HA.
Tom DeReggi
RapidDSL Wireless, Inc
IntAirNet- Fixed Wireless Broadband
- Original Message -
From: Mike Ireton [EMAIL PROTECTED]
To: wireless@wispa.org
Sent: Tuesday, January 16, 2007 1:13 PM
Subject: Re: [WISPA] Most Common Questions for Tech Support Line ?
#1
