Re: [WIRELESS-LAN] troubleshooting wireless issues

2015-04-03 Thread Craig Eyre
This is a great topic and is always the most difficult part of being involved in wireless. I like everyone's ideas and just want to add the one thing we try and do each year, about halfway through semester is to run a survey. It isn't a true troubleshooting technique but it helps pinpoint either ba

RE: [WIRELESS-LAN] troubleshooting wireless issues

2015-04-03 Thread Lee H Badman
This is us almost to a T. I’ll add that we try to educate heavily before the students arrive, and during the opening weekend with lots of fliers and IT staff roaming the dorms to help onboard, familiarize, wave our support flag, etc. And still, we get students who know nothing of central IT, o

Re: [WIRELESS-LAN] troubleshooting wireless issues

2015-04-03 Thread brian cors
Great topic, and one that I deal with every day. We are actively scanning Twitter and proactively reaching out to students who voice dissatisfaction about WiFi services. As we all know, WiFi is a lot like weather. A specific condition at a specific time in a specific location. The location piece

RE: [WIRELESS-LAN] MAC OS X Yosemite 10.10.2 Wi-Fi issues (update)

2015-04-03 Thread Williams, Matthew
Interesting. In our versions of code, the Power Constraint checkbox doesn’t exist. Must be a CLI function then. Respectfully, Matthew Williams IT Manager, Wireless Kent State University Office: (330) 672-7246 Mobile: (330) 469-0445 From: The EDUCAUSE Wireless Issues Constituent Group Listserv

Re: [WIRELESS-LAN] MAC OS X Yosemite 10.10.2 Wi-Fi issues (update)

2015-04-03 Thread Kees Pronk
In this blog Cisco’s Jerome Henry gives a very nice explanation about what Cisco’s implementation of 802.11h does and does not : http://wirelessccie.blogspot.nl/2009/08/80211h-parameters.html As I understand, the checkbox : Power Constraint might be the magic bullet… Sincerely, Kees Hi Jason

RE: [WIRELESS-LAN] MAC OS X Yosemite 10.10.2 Wi-Fi issues (update)

2015-04-03 Thread Williams, Matthew
Hi Jason, In the version of code that I’m running, 7.6.120.6 and 7.6.130.0, checking Channel Announcement is what actually enables 802.11h. If log into the CLI of my controllers and do a “show 802.11h” with Channel Announcement enabled, I see… (Cisco Controller) >show 802.11h Power Constrain