That may not isolate the NIC. 

I know on Gen 1 PS3s if the wireless NIC heard a packet it could not decode, 
both wireless & wired NICS were affected and inoperative, implying they used a 
common controller for both. Sony may still be doing the same thing with PS4.

 
Bruce Osborne
Senior Network Engineer
Network Operations - Wireless
 (434) 592-4229
LIBERTY UNIVERSITY
Training Champions for Christ since 1971

-----Original Message-----
From: Michael Dickson [mailto:mdick...@nic.umass.edu] 
Sent: Thursday, March 8, 2018 4:47 PM
Subject: Re: gaming on wireless

Excellent advice! I like the idea of eliminating the console's wireless NIC 
while still using the wireless network.

If we were able to I'd also consider running a temporary cable across the hall 
to the eth1 port on the AP.

Mike

Michael Dickson
Network Engineer
Information Technology
University of Massachusetts Amherst
413-545-9639
michael.dick...@umass.edu
PGP: 0x16777D39

On Mar 8, 2018, at 2:10 PM, Hales, David <dha...@tntech.edu> wrote:

> Another good troubleshooting tool is to connect to the wired interface on the 
> console with a Ethernet to wireless bridge to eliminate the wireless 
> interface on the console without taking your wireless network out of the 
> equation.  With a longer patch cable you can also position the bridge to 
> avoid walls or other obstacles to the nearest AP temporarily.
> 
> David Hales
> Network Systems Administrator
> Information Technology Services
> 1010 N. Peachtree
> Clement Hall 117
> Cookeville, TN 38505
> P 931-372-3983
> F 931-372-6130
> E dha...@tntech.edu
> www.tntech.edu/its
> 
> 
> 
> 
> -----Original Message-----
> From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
> [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Kenny, Eric
> Sent: Thursday, March 8, 2018 12:59 PM
> To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
> Subject: Re: [WIRELESS-LAN] gaming on wireless
> 
> Hi Mike,
> 
> You might also try putting a temporary AP in the room with the Playstation 
> and see if it still has the same issue.  With those types of walls, across 
> the hall might be on the fringe of service for 5 GHz.
> 
> Thanks,
> Eric
> 
>> On Mar 8, 2018, at 1:46 PM, Michael Dickson <mdick...@nic.umass.edu> wrote:
>> 
>> Haven't done spectrum analysis yet. The user had an older PS4 that only 
>> supported 2.4GHz but went out and bought a new PS4 Pro and this always 
>> connects at 5GHz.
>> 
>> The predominant AP the device connects to is across the hall which and it's 
>> the closest. In the last four days the device has exclusively connected to 
>> that AP so roaming does not appear to be an issue (user reported issues as 
>> late as yesterday). The walls are cement block.
>> 
>> Mike
>> 
>> Michael Dickson
>> Network Engineer
>> Information Technology
>> University of Massachusetts Amherst
>> 413-545-9639
>> michael.dick...@umass.edu
>> PGP: 0x16777D39
>> 
>> On Mar 8, 2018, at 1:28 PM, Kenny, Eric <eric_ke...@harvard.edu> wrote:
>> 
>>> Hi Mike,
>>> 
>>> Have you taken any RF readings or spectrum analysis in the vicinity of the 
>>> game console?  How far away are the APs they are jumping between and what 
>>> kinds of physical obstacles are between the AP and the Playstation?  Last 
>>> question, have you noticed if the Playstation is using the 2.4 or 5 GHz 
>>> band?
>>> 
>>> These issues can be tricky to find a conclusive answer, due to the number 
>>> of variables involved.  I'd look into which band the device is using, see 
>>> if there have been any RF "events" that would trigger a channel change, or 
>>> if someone turned on the microwave, etc.
>>> 
>>> Thanks,
>>> -----------------------------------
>>> Eric Kenny
>>> Network Architect
>>> Harvard University IT
>>> -----------------------------------
>>> 
>>>> On Mar 8, 2018, at 1:16 PM, Michael Dickson <mdick...@nic.umass.edu> wrote:
>>>> 
>>>> Has anyone received feedback from users about lags or drops while gaming 
>>>> on wireless?
>>>> 
>>>> We support gaming consoles on a "devices" SSID  (PSK with MAC auth). We're 
>>>> trying to resolve reports from a user with a new PS4 Pro who is 
>>>> experiencing issues while gaming. For perspective, it was reported that 
>>>> during a 3 hour gaming session the user experiences about 8 lags and 4-5 
>>>> disconnects. Lags are described as freezes for a few seconds which 
>>>> auto-correct. Disconnects are described as the whole console losing 
>>>> connectivity and a "Retest Network Connection" is required to get it 
>>>> working again (though time might also be a factor in getting it back on).  
>>>> Apparently most issues occur right after power up then smooth out (user 
>>>> turns on console just prior to gaming). Logs show the device jumps APs 
>>>> every now and then but we haven't been able to match this up to the user's 
>>>> experience yet.
>>>> 
>>>> Our eduroam and open (CP) SSID seem to working fine. Client density is not 
>>>> a factor and the user reports great speeds.
>>>> 
>>>> Are reports of gaming lag on enterprise wireless common or the exception? 
>>>> What's the first things to check to identify where lag comes from? Should 
>>>> device roaming introduce lag or can that occur lag free?  I realize we're 
>>>> talking UDP with gaming with no buffer so issues would present themselves 
>>>> more readily while gaming.. The PS4 is currently in user debug and we've 
>>>> asking the user to record timestamps to try to corroborate logged events. 
>>>> We have a TAC ticket open with the vendor.
>>>> 
>>>> Any shared gaming experiences or advice about how to make gaming consoles 
>>>> happy would be appreciated.
>>>> 
>>>> Mike
>>>> 
>>>> Michael Dickson
>>>> Network Engineer
>>>> Information Technology
>>>> University of Massachusetts Amherst
>>>> 413-545-9639
>>>> michael.dick...@umass.edu
>>>> PGP: 0x16777D39
>>>> 
>>>> 
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