Re: [WIRELESS-LAN] Clover Flex - eduroam

2020-12-09 Thread Julian Y Koh
I'm not a PCI QSA, nor do I play one on TV, but if the Clover Flex does P2PE 
(Point to Point Encryption), that should prevent the underlying network from 
being in PCI scope.  

-- 
Julian Y. Koh
kohs...@northwestern.edu
 

On 12/9/20, 15:00, "The EDUCAUSE Wireless Issues Community Group Listserv on 
behalf of Lee H Badman"  wrote:

Wouldn't this put your whole Eduroam environment in PCI scope?

Lee Badman | Network Architect (CWNE#200)
Information Technology Services
(NDD Group)
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   e lhbad...@syr.edu w its.syr.edu
Campus Wireless Policy: 
https://urldefense.com/v3/__https://answers.syr.edu/display/network/Wireless*Network*and*Systems__;Kysr!!Dq0X2DkFhyF93HkjWTBQKhk!GsFZZKdAst3g9mSXaGuxZrqFhqmFFlfBP0p_bs87p6SAXkfsAIxiy_tIhRTPMdBc6th9rg$
 
SYRACUSE UNIVERSITY
syr.edu

-Original Message-
From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Aaron Brunck
Sent: Wednesday, December 9, 2020 10:51 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Clover Flex - eduroam

Hello, We are attempting to install a Clover Flex credit card reader on our 
eduroam network but we have been running into issues.  The Clover Flex is 
locked down and will not allow us to install a web browsing app which would 
allow us to install the required certs for our eduroam environment.  
Investigated installing the signed root certificate but did not see a way to do 
this over a wireless hotspot connection.  We have also tried to authenticate 
the Clover Flex with anonymous credentials but it is still unhappy.
Has anyone been able to successfully configure one of these devices for an 
eduroam network? 

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RE: [WIRELESS-LAN] Clover Flex - eduroam

2020-12-09 Thread Lee H Badman
Wouldn't this put your whole Eduroam environment in PCI scope?

Lee Badman | Network Architect (CWNE#200)
Information Technology Services
(NDD Group)
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   e lhbad...@syr.edu w its.syr.edu
Campus Wireless Policy: 
https://answers.syr.edu/display/network/Wireless+Network+and+Systems
SYRACUSE UNIVERSITY
syr.edu

-Original Message-
From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Aaron Brunck
Sent: Wednesday, December 9, 2020 10:51 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Clover Flex - eduroam

Hello, We are attempting to install a Clover Flex credit card reader on our 
eduroam network but we have been running into issues.  The Clover Flex is 
locked down and will not allow us to install a web browsing app which would 
allow us to install the required certs for our eduroam environment.  
Investigated installing the signed root certificate but did not see a way to do 
this over a wireless hotspot connection.  We have also tried to authenticate 
the Clover Flex with anonymous credentials but it is still unhappy.
Has anyone been able to successfully configure one of these devices for an 
eduroam network? 

**
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list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at https://www.educause.edu/community

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Re: 8540 Code version- holiday work

2020-12-09 Thread Michael Vinson
Carlo,

Thanks for your response...

I was told specifically from Cisco that the 702W is out of software support, 
please see below.

=

https://www.cisco.com/c/en/us/products/collateral/wireless/aironet-700-series/eos-eol-notice-c51-739491.html

End-of-Sale and End-of-Life Announcement for the Cisco AP700 Series Access 
Points

End of SW Maintenance Releases Date: HW

The last date that Cisco Engineering may release any final software maintenance 
releases or bug fixes. After this date, Cisco Engineering will no longer 
develop, repair, maintain, or test the product software.

February 9, 2019

=


From looking at the End of Life on the 8510 we may be in the same predicament 
as the 702Ws.

=

https://www.cisco.com/c/en/us/products/collateral/wireless/8500-series-wireless-controllers/eos-eol-notice-c51-740222.html

End-of-Sale and End-of-Life Announcement for the Cisco 8510 Wireless Controller

End of SW Maintenance Releases Date:HW

The last date that Cisco Engineering may release any final software maintenance 
releases or bug fixes. After this date, Cisco Engineering will no longer 
develop, repair, maintain, or test the product software.

September 3, 2019

=

A good question to understand is if the 8540 controller is SW supported but the 
702W is out of SW support, what does that mean?

Cisco at this time is indicating that the issue is with the Apple devices.  We 
have an open case with Apple to see if they can identify an issue.

Do you have 702W APs in your environment?  Again when student use some other 
type of AP (3702, 3802) they have not been complaining of issues.  Also, if 
they use the wired ports on the bottom of the 702W they seem to work fine also.

Michael Vinson
Iowa State University, IT Services
Network Engineer

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Clover Flex - eduroam

2020-12-09 Thread Aaron Brunck
Hello, We are attempting to install a Clover Flex credit card reader on our 
eduroam network but we have been running into issues.  The Clover Flex is 
locked down and will not allow us to install a web browsing app which would 
allow us to install the required certs for our eduroam environment.  
Investigated installing the signed root certificate but did not see a way to do 
this over a wireless hotspot connection.  We have also tried to authenticate 
the Clover Flex with anonymous credentials but it is still unhappy.
Has anyone been able to successfully configure one of these devices for an 
eduroam network?

**
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list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at https://www.educause.edu/community


RE: [WIRELESS-LAN] 8540 Code version- holiday work

2020-12-09 Thread Kyle Nielsen
Hi Everyone, 

I'm working with Cisco TAC/Engineering with this MacOS and ARP issues. They 
have asked for all of the SR #'s that are related to this issue so they can get 
them correlated. For anyone you that have opened a case for this issue, if you 
would please reply to me with the SR# (direct reply is fine). I'm hoping by 
brining more attention to the issue that the BU will take a serious look at it.

Thank you,

Kyle

==
Kyle Nielsen
Senior Network Systems Engineer 
Grand Valley State University
226 Manitou Hall 
Allendale, MI 49401

-Original Message-
From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Carlo Terminiello
Sent: Wednesday, December 9, 2020 4:33 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] 8540 Code version- holiday work

Michael,

We had similar issues earlier in the year with 8.8 code on AireOS controllers 
specifically with MacOS and IOS clients and had to do a lot of digging into arp 
on the AP and locally conncted switch, it seems the Apple devices were 
poisoning arp but sending out responses on behalf of the local gateway, it's 
worth investigating in this area.

Just another pointer, its seems the software end of life is actually related to 
your 8510 WLC, seems the 700w are supported on later WLC like 3504, 5520, 8540 
running 8.8 or 8.10, if you can get hold of a later WLC or spin up a VM 
temporarily and move some AP access to a later version of code it may help you 
determine if it’s a known bug that has already been fixed in later versions.

Rgds

Carlo

On 09/12/2020, 01:09, "The EDUCAUSE Wireless Issues Community Group Listserv 
on behalf of Michael Vinson"  wrote:

Kyle,

I wanted to reply to your post...

We have Cisco 702W APs in our residence halls and have been fighting issues 
with wireless for many months now.  This issue seemed to appear this fall 
semester.

Students are complaining they are getting disconnected from wireless or not 
being able to get connected to wireless.  We have been able to reproduce the 
issue on an iPhone, iMac, MacBook Pro, and MacBook Air.  We also had several 
Windows laptops fail one day while testing, but this happened to use only once. 
 We are also having reports of other devices such as Android phones or other 
BYOD devices, but the main complaint is coming from Apple devices.

What we have seen while testing with Apple devices is the AP and WLC show 
the device connected.  The users wireless device also shows that it is 
connected to the SSID, but when the issue is happening you can't pass any 
traffic.  Everything will be working fine (pings and a streaming YouTube video) 
and all of a sudden the pings will stop and YouTube will fail after the buffer 
is exhausted.  Some times it will come back after a short amount of time or we 
have seen it not come back for over an hour.  What is interesting is while one 
or more of the devices are experiencing issues, we have other devices working 
off the same AP just fine.  

We are using Cisco 8510 WLCs running 8.5.161.7   The previous semester we 
were running 8.5.140We initially upgraded this fall to 8.5.161.4, then down 
graded to 8.5.140 and then upgraded to 8.5.161.7 based on recommendations from 
Cisco.  All these version have had issues.

Students have said if the go to Campus buildings, dens or community centers 
that the wireless works great.  The APs in these locations are 3702 or 3802 
APs.  We have done a small amount of testing with a 1815 and have not 
experienced any issues on this. 

We have been working with Cisco and Apple for help, but have had no 
solution at this time.  Cisco has also told us that the 702W AP no longer has 
software support, so if this issue is due to a Cisco bug that it will not be 
fixed.

Michael Vinson
Iowa State University, IT Services
Network Engineer

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Re: [WIRELESS-LAN] 8540 Code version- holiday work

2020-12-09 Thread Carlo Terminiello
Michael,

We had similar issues earlier in the year with 8.8 code on AireOS controllers 
specifically with MacOS and IOS clients and had to do a lot of digging into arp 
on the AP and locally conncted switch, it seems the Apple devices were 
poisoning arp but sending out responses on behalf of the local gateway, it's 
worth investigating in this area.

Just another pointer, its seems the software end of life is actually related to 
your 8510 WLC, seems the 700w are supported on later WLC like 3504, 5520, 8540 
running 8.8 or 8.10, if you can get hold of a later WLC or spin up a VM 
temporarily and move some AP access to a later version of code it may help you 
determine if it’s a known bug that has already been fixed in later versions.

Rgds

Carlo

On 09/12/2020, 01:09, "The EDUCAUSE Wireless Issues Community Group Listserv 
on behalf of Michael Vinson"  wrote:

Kyle,

I wanted to reply to your post...

We have Cisco 702W APs in our residence halls and have been fighting issues 
with wireless for many months now.  This issue seemed to appear this fall 
semester.

Students are complaining they are getting disconnected from wireless or not 
being able to get connected to wireless.  We have been able to reproduce the 
issue on an iPhone, iMac, MacBook Pro, and MacBook Air.  We also had several 
Windows laptops fail one day while testing, but this happened to use only once. 
 We are also having reports of other devices such as Android phones or other 
BYOD devices, but the main complaint is coming from Apple devices.

What we have seen while testing with Apple devices is the AP and WLC show 
the device connected.  The users wireless device also shows that it is 
connected to the SSID, but when the issue is happening you can't pass any 
traffic.  Everything will be working fine (pings and a streaming YouTube video) 
and all of a sudden the pings will stop and YouTube will fail after the buffer 
is exhausted.  Some times it will come back after a short amount of time or we 
have seen it not come back for over an hour.  What is interesting is while one 
or more of the devices are experiencing issues, we have other devices working 
off the same AP just fine.  

We are using Cisco 8510 WLCs running 8.5.161.7   The previous semester we 
were running 8.5.140We initially upgraded this fall to 8.5.161.4, then down 
graded to 8.5.140 and then upgraded to 8.5.161.7 based on recommendations from 
Cisco.  All these version have had issues.

Students have said if the go to Campus buildings, dens or community centers 
that the wireless works great.  The APs in these locations are 3702 or 3802 
APs.  We have done a small amount of testing with a 1815 and have not 
experienced any issues on this. 

We have been working with Cisco and Apple for help, but have had no 
solution at this time.  Cisco has also told us that the 702W AP no longer has 
software support, so if this issue is due to a Cisco bug that it will not be 
fixed.

Michael Vinson
Iowa State University, IT Services
Network Engineer

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paste their email address and forward the email reply. Additional participation 
and subscription information can be found at https://www.educause.edu/community


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