Re: [WIRELESS-LAN] Xbox 360 connection issues? - Aruba

2017-11-30 Thread Johnson, Neil M 
Just curious if anyone came up with a solution.

We have a half a dozen Xbox 360s with connection issues. In our case they seem 
to work on AP 225’s but not AP 205H’s.

From what my colleague has been able to gather, the AP205H is not passing the 
DHCP offer back to the 360 (We see the request come in to our DHCP server and 
it responds with an offer, but the 360 never sees it and keeps requesting,
It is getting back to the Aruba Controller).

We have no issues with newer Xbox’s (One, S, X) or other gaming consoles.

Thanks.

-Neil

--
Neil Johnson
Network Engineer
The University of Iowa
Phone: 319-384-0938
e-mail: neil-john...@uiowa.edu<mailto:neil-john...@uiowa.edu>



From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
<WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> on behalf of "Osborne, Bruce W (Network 
Operations)" <bosbo...@liberty.edu>
Reply-To: The EDUCAUSE Wireless Issues Constituent Group Listserv 
<WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
Date: Friday, January 13, 2017 at 7:09 AM
To: "WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU" <WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [WIRELESS-LAN] Xbox 360 connection issues? - Aruba

Correction:

We run 20 MHz channels with HT & VHT modes enabled.

Bruce Osborne
Senior Network Engineer
Network Operations - Wireless

 (434) 592-4229

LIBERTY UNIVERSITY
Training Champions for Christ since 1971

From: Osborne, Bruce W (Network Operations)
Sent: Friday, January 13, 2017 8:07 AM
To: 'The EDUCAUSE Wireless Issues Constituent Group Listserv' 
<WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
Subject: RE: Xbox 360 connection issues? - Aruba

Curious. We are running 80 MHz channels in our dorms with game systems and no 
issues except for that one case with the Xbox 360s and we were able to resolve 
that one.

We disable all rates below 12 Mbit too.


Bruce Osborne
Senior Network Engineer
Network Operations - Wireless

 (434) 592-4229

LIBERTY UNIVERSITY
Training Champions for Christ since 1971

From: Entwistle, Bruce [mailto:bruce_entwis...@redlands.edu]
Sent: Thursday, January 12, 2017 11:23 AM
Subject: Re: Xbox 360 connection issues? - Aruba

We are a mix of Cisco and Aruba wireless and when working on connecting these 
gaming devices to the Aruba side we had to disable 40MHz wide channels(HT) to 
get any sort of useful connection.

Bruce Entwistle
Network Manager
University of Redlands


From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Osborne, Bruce W 
(Network Operations)
Sent: Thursday, January 12, 2017 4:34 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
Subject: Re: [WIRELESS-LAN] Xbox 360 connection issues? - Aruba

Hey, Jon!

We saw an issue with the newer 360s & AP-225 where we needed to enable some 
lower data rates to get a reliable connection.  We had 12mbit minimum rates for 
2.4GHz & 5GHz.

We saw issues when we performed packet captures during attempts to associate. 
We had Aruba evaluate our issue on Case 1940381.

It looks like we needed to permit 2.4 basic rate of 5.5 even though we do not 
transmit at that rate. Partial configs below (wmm information missing since 
that is network dependent).

Not working:

wlan ssid-profile "Liberty-Wireless"
   essid "Liberty-Wireless"
   a-basic-rates 12
   a-tx-rates 12 18 24 36 48 54
   g-basic-rates 5 12
   g-tx-rates 12 18 24 36 48 54
   g-beacon-rate 12
   a-beacon-rate 12

Working:
wlan ssid-profile "Liberty-Wireless"
   essid "Liberty-Wireless"
   a-basic-rates 12
   a-tx-rates 12 18 24 36 48 54
   g-basic-rates 5 12<--   Note the difference here
   g-tx-rates 12 18 24 36 48 54
   g-beacon-rate 12
   a-beacon-rate 12



Bruce Osborne
Senior Network Engineer
Network Operations - Wireless

 (434) 592-4229

LIBERTY UNIVERSITY
Training Champions for Christ since 1971

From: Jonathan Waldrep [mailto:wald...@vt.edu]
Sent: Wednesday, January 11, 2017 9:34 AM
Subject: Re: Xbox 360 connection issues? - Aruba

 We've seen where 1st gen 360s (with a USB wireless adapter) will not connect. 
The error message and research indicated that it will not connect if there is 
more than one BSSID to choose from. It is definitely one of the more absurd 
things I've run across.

 We don't have any history with trying to connect to older models to know if 
this made any difference (we're using 225/224s and 215/214s in the residential 
halls). Newer 360s seem to connect just fine.

--
Jonathan Waldrep
Network Engineer
Network Infrastructure and Services
Virginia Tech

On Wed, Jan 11, 2017 at 9:26 AM, Williams, Jess 
<jess-willi...@utc.edu<mailto:jess-willi...@utc.edu>> wrote:

I'm reaching out to see if anyone has experienced issues with Xbox 360s not 
connecting to Aruba AP 215s or 225s?  There aren't any issues with the 360s 
connecting to AP 105s.



Jess Williams

University of Tennes

RE: [WIRELESS-LAN] Xbox 360 connection issues? - Aruba

2017-01-12 Thread Danny Eaton 
You put microwaves and space heaters on the network?

 

From: Hunter Fuller [mailto:hf0...@uah.edu] 
Sent: Thursday, January 12, 2017 9:47 AM
To: WIRELESS-LAN@listserv.educause.edu; dannyea...@rice.edu
Subject: Re: [WIRELESS-LAN] Xbox 360 connection issues? - Aruba

 

Danny - I agree, but I find it challenging to purchase microwaves, space 
heaters, etc. Any advice?

 

On Thu, Jan 12, 2017 at 09:45 Danny Eaton <dannyea...@rice.edu 
<mailto:dannyea...@rice.edu> > wrote:

I’ve always said – and will continue to say – if it has a power cord, then it 
should have an Ethernet cord, too. 

< /u> 

 

 

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> ] On Behalf Of Dan Lauing
Sent: Thursday, January 12, 2017 8:41 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> 
Subject: Re: [WIRELESS-LAN] Xbox 360 connection issues? - Aruba

 

For what it's worth, we no longer accommodate those particular xbox 360 models 
(it's not all 360s). Also, we run Aerohive.

 

I tell them to plug in and in dorms where we don't have ethernet, I suggest 
running through their laptops.

 

On Thu, Jan 12, 2017 at 6:33 AM, Osborne, Bruce W (Network Operations) 
<bosbo...@liberty.edu <mailto:bosbo...@liberty.edu> > wrote:

Hey, Jon!

 

We saw an issue with the newer 360s & AP-225 where we needed to enable some 
lower data rates to get a reliable connection.  We had 12mbit minimum rates for 
2.4GHz & 5GHz.

 

We saw issues when we performed packet captures during attempts to associate. 
We had Aruba evaluate our issue on Case 1940381.

 

It looks like we needed to permit 2.4 basic rate of 5.5 even though we do not 
transmit at that rate. Partial configs below (wmm information missing since 
that is network dependent).

 

Not working:

 

wlan ssid-profile "Liberty-Wireless"

   essid "Liberty-Wireless"

   a-basic-rates 12

   a-tx-rates 12 18 24 36 48 54

   g-basic-rates 5 12

   g-tx-rates 12 18 24 36 48 54

   g-beacon-rate 12

   a-beacon-rate 12

 

Working:

wlan ssid-profile "Liberty-Wireless"

   essid "Liberty-Wireless"

   a-basic-rates 12

   a-tx-rates 12 18 24 36 48 54

   g-basic-rates 5 12 <--   Note the difference here

   g-tx-rates 12 18 24 36 48 54

   g-beacon-rate 12

   a-beacon-rate 12

 

 

 

Bruce Osborne

Senior Network Engineer

Network Operations - Wireless

 

 (434) 592-4229

 

LIBERTY UNIVERSITY

Training Champions for Christ since 1971

 

From: Jonathan Waldrep [mailto:wald...@vt.edu <mailto:wald...@vt.edu> ] 
Sent: Wednesday, January 11, 2017 9:34 AM
Subject: Re: Xbox 360 connection issues? - Aruba

 

 We've seen where 1st gen 360s (with a USB wireless adapter) will not connect. 
The error message and research indicated that it will not connect if there is 
more than one BSSID to choose from. It is definitely one of the more absurd 
things I've run across.

 

 We don't have any history with trying to connect to older models to know if 
this made any difference (we're using 225/224s and 215/214s in the residential 
halls). Newer 360s seem to connect just fine.




--

Jonathan Waldrep

Network Engineer

Network Infrastructure and Services

Virginia Tech

 

On Wed, Jan 11, 2017 at 9:26 AM, Williams, Jess <jess-willi...@utc.edu 
<mailto:jess-willi...@utc.edu> > wrote:

I'm reaching out to see if anyone has experienced issues with Xbox 360s not 
connecting to Aruba AP 215s or 225s?  There aren't any issues with the 360s 
connecting to AP 105s.

 

Jess Williams

University of Tennessee at Chattanooga

 ** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss. 

 

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss. 

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss. 





 

-- 

  <http://www.mc.edu/signature/logo.gif> 

 

dan b . lauing ii

Wireless Network Administrator

Mississippi College

 

 

CONFIDENTIALITY STATEMENT:  

This communication may contain confidential information.  If you are not the 
intended recipient or if you are not authorized to receive this communication, 
please notify and return the message to the sender, then delete this 
communication including any attachments.  Unauthorized reviewing, forwarding, 
copying, distributing or using this information is strictly prohibited.

 

  

 
 

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss. 



**

Participation and subscrip

Re: [WIRELESS-LAN] Xbox 360 connection issues? - Aruba

2017-01-12 Thread Hunter Fuller 
Danny - I agree, but I find it challenging to purchase microwaves, space
heaters, etc. Any advice?

On Thu, Jan 12, 2017 at 09:45 Danny Eaton <dannyea...@rice.edu> wrote:

> I’ve always said – and will continue to say – if it has a power cord, then
> it should have an Ethernet cord, too.
>
>
>
>
>
>
>
> *From:* The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:
> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] *On Behalf Of *Dan Lauing
> *Sent:* Thursday, January 12, 2017 8:41 AM
> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
> *Subject:* Re: [WIRELESS-LAN] Xbox 360 connection issues? - Aruba
>
>
>
> For what it's worth, we no longer accommodate those particular xbox 360
> models (it's not all 360s). Also, we run Aerohive.
>
>
>
> I tell them to plug in and in dorms where we don't have ethernet, I
> suggest running through their laptops.
>
>
>
> On Thu, Jan 12, 2017 at 6:33 AM, Osborne, Bruce W (Network Operations) <
> bosbo...@liberty.edu> wrote:
>
> Hey, Jon!
>
>
>
> We saw an issue with the newer 360s & AP-225 where we needed to enable
> some lower data rates to get a reliable connection.  We had 12mbit minimum
> rates for 2.4GHz & 5GHz.
>
>
>
> We saw issues when we performed packet captures during attempts to
> associate. We had Aruba evaluate our issue on Case 1940381.
>
>
>
> It looks like we needed to permit 2.4 basic rate of 5.5 even though we do
> not transmit at that rate. Partial configs below (wmm information missing
> since that is network dependent).
>
>
>
> Not working:
>
>
>
> wlan ssid-profile "Liberty-Wireless"
>
>essid "Liberty-Wireless"
>
>a-basic-rates 12
>
>a-tx-rates 12 18 24 36 48 54
>
>g-basic-rates 5 12
>
>g-tx-rates 12 18 24 36 48 54
>
>g-beacon-rate 12
>
>a-beacon-rate 12
>
>
>
> Working:
>
> wlan ssid-profile "Liberty-Wireless"
>
>essid "Liberty-Wireless"
>
>a-basic-rates 12
>
>a-tx-rates 12 18 24 36 48 54
>
>g-basic-rates 5 12ß   Note the difference here
>
>g-tx-rates 12 18 24 36 48 54
>
>g-beacon-rate 12
>
>a-beacon-rate 12
>
>
>
>
>
>
>
> *Bruce Osborne*
>
> *Senior Network Engineer*
>
> *Network Operations - Wireless*
>
>
>
>  *(434) 592-4229*
>
>
>
> *LIBERTY UNIVERSITY*
>
> *Training Champions for Christ since 1971*
>
>
>
> *From:* Jonathan Waldrep [mailto:wald...@vt.edu]
> *Sent:* Wednesday, January 11, 2017 9:34 AM
> *Subject:* Re: Xbox 360 connection issues? - Aruba
>
>
>
>  We've seen where 1st gen 360s (with a USB wireless adapter) will not
> connect. The error message and research indicated that it will not connect
> if there is more than one BSSID to choose from. It is definitely one of the
> more absurd things I've run across.
>
>
>
>  We don't have any history with trying to connect to older models to know
> if this made any difference (we're using 225/224s and 215/214s in the
> residential halls). Newer 360s seem to connect just fine.
>
>
> --
>
> Jonathan Waldrep
>
> Network Engineer
>
> Network Infrastructure and Services
>
> Virginia Tech
>
>
>
> On Wed, Jan 11, 2017 at 9:26 AM, Williams, Jess <jess-willi...@utc.edu>
> wrote:
>
> I'm reaching out to see if anyone has experienced issues with Xbox 360s
> not connecting to Aruba AP 215s or 225s?  There aren't any issues with the
> 360s connecting to AP 105s.
>
>
>
> Jess Williams
>
> University of Tennessee at Chattanooga
>
> ** Participation and subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at
> http://www.educause.edu/discuss.
>
>
>
> ** Participation and subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at
> http://www.educause.edu/discuss.
>
> ** Participation and subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at
> http://www.educause.edu/discuss.
>
>
>
>
>
> --
>
>
>
> *dan b. lauing ii*
>
> *Wireless Network Administrator*
>
> *Mississippi College*
>
>
>
>
>
> *CONFIDENTIALITY STATEMENT:*
>
> This communication may contain confidential information.  If you are not
> the intended recipient or if you are not authorized to receive this
> communication, please notify and return the message to the sender, *then
> delete this communication including any attachments*.  Unauthorized
> reviewing, forwarding, copying, distributing or using this information is
> strictly prohibited.
>
>
>
>
>
>
>
>
>
> ** Participation and subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at
> http://www.educause.edu/discuss.
>
> !DSPAM:109,58779583257291783721195!
>
>
> **
>
> Participation and subscription information for this EDUCAUSE Constituent
> Group discussion list can be found at http://www.educause.edu/discuss.
>
>

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

RE: [WIRELESS-LAN] Xbox 360 connection issues? - Aruba

2017-01-12 Thread Danny Eaton 
I’ve always said – and will continue to say – if it has a power cord, then it 
should have an Ethernet cord, too. 

 

 

 

From: The EDUCAUSE Wireless Issues Constituent Group Listserv 
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Dan Lauing
Sent: Thursday, January 12, 2017 8:41 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] Xbox 360 connection issues? - Aruba

 

For what it's worth, we no longer accommodate those particular xbox 360 models 
(it's not all 360s). Also, we run Aerohive.

 

I tell them to plug in and in dorms where we don't have ethernet, I suggest 
running through their laptops.

 

On Thu, Jan 12, 2017 at 6:33 AM, Osborne, Bruce W (Network Operations) 
<bosbo...@liberty.edu <mailto:bosbo...@liberty.edu> > wrote:

Hey, Jon!

 

We saw an issue with the newer 360s & AP-225 where we needed to enable some 
lower data rates to get a reliable connection.  We had 12mbit minimum rates for 
2.4GHz & 5GHz.

 

We saw issues when we performed packet captures during attempts to associate. 
We had Aruba evaluate our issue on Case 1940381.

 

It looks like we needed to permit 2.4 basic rate of 5.5 even though we do not 
transmit at that rate. Partial configs below (wmm information missing since 
that is network dependent).

 

Not working:

 

wlan ssid-profile "Liberty-Wireless"

   essid "Liberty-Wireless"

   a-basic-rates 12

   a-tx-rates 12 18 24 36 48 54

   g-basic-rates 5 12

   g-tx-rates 12 18 24 36 48 54

   g-beacon-rate 12

   a-beacon-rate 12

 

Working:

wlan ssid-profile "Liberty-Wireless"

   essid "Liberty-Wireless"

   a-basic-rates 12

   a-tx-rates 12 18 24 36 48 54

   g-basic-rates 5 12<--   Note the difference here

   g-tx-rates 12 18 24 36 48 54

   g-beacon-rate 12

   a-beacon-rate 12

 

 

 

Bruce Osborne

Senior Network Engineer

Network Operations - Wireless

 

 (434) 592-4229

 

LIBERTY UNIVERSITY

Training Champions for Christ since 1971

 

From: Jonathan Waldrep [mailto:wald...@vt.edu <mailto:wald...@vt.edu> ] 
Sent: Wednesday, January 11, 2017 9:34 AM
Subject: Re: Xbox 360 connection issues? - Aruba

 

 We've seen where 1st gen 360s (with a USB wireless adapter) will not connect. 
The error message and research indicated that it will not connect if there is 
more than one BSSID to choose from. It is definitely one of the more absurd 
things I've run across.

 

 We don't have any history with trying to connect to older models to know if 
this made any difference (we're using 225/224s and 215/214s in the residential 
halls). Newer 360s seem to connect just fine.




--

Jonathan Waldrep

Network Engineer

Network Infrastructure and Services

Virginia Tech

 

On Wed, Jan 11, 2017 at 9:26 AM, Williams, Jess <jess-willi...@utc.edu 
<mailto:jess-willi...@utc.edu> > wrote:

I'm reaching out to see if anyone has experienced issues with Xbox 360s not 
connecting to Aruba AP 215s or 225s?  There aren't any issues with the 360s 
connecting to AP 105s.

 

Jess Williams

University of Tennessee at Chattanooga

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss. 

 

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss. 

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss. 





 

-- 

  <http://www.mc.edu/signature/logo.gif> 

 

dan b. lauing ii

Wireless Network Administrator

Mississippi College





 

CONFIDENTIALITY STATEMENT:  

This communication may contain confidential information.  If you are not the 
intended recipient or if you are not authorized to receive this communication, 
please notify and return the message to the sender, then delete this 
communication including any attachments.  Unauthorized reviewing, forwarding, 
copying, distributing or using this information is strictly prohibited.

 

 

 
 

** Participation and subscription information for this EDUCAUSE 
Constituent Group discussion list can be found at 
http://www.educause.edu/discuss. 

!DSPAM:109,58779583257291783721195! 


**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.

Re: [WIRELESS-LAN] Xbox 360 connection issues? - Aruba

2017-01-11 Thread Jonathan Waldrep 
 We've seen where 1st gen 360s (with a USB wireless adapter) will not
connect. The error message and research indicated that it will not connect
if there is more than one BSSID to choose from. It is definitely one of the
more absurd things I've run across.

 We don't have any history with trying to connect to older models to know
if this made any difference (we're using 225/224s and 215/214s in the
residential halls). Newer 360s seem to connect just fine.

--
Jonathan Waldrep
Network Engineer
Network Infrastructure and Services
Virginia Tech

On Wed, Jan 11, 2017 at 9:26 AM, Williams, Jess 
wrote:

> I'm reaching out to see if anyone has experienced issues with Xbox 360s
> not connecting to Aruba AP 215s or 225s?  There aren't any issues with the
> 360s connecting to AP 105s.
>
>
> Jess Williams
>
> University of Tennessee at Chattanooga
> ** Participation and subscription information for this EDUCAUSE
> Constituent Group discussion list can be found at http://www.educause.edu/
> discuss.
>
>

**
Participation and subscription information for this EDUCAUSE Constituent Group 
discussion list can be found at http://www.educause.edu/discuss.