RE: [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?
That's not a bad idea in general, but in this case it's not only student housing in the midst of a COVID crisis, it's student housing partially reserved as isolation housing for anyone who tests positive. Advance RMA absolutely makes sense as far as wasting less time perched on the ladder, but at this point if it requires visiting all of the student rooms at all it's just going to have to wait until summer. Frank Sweetser Director of Network Operations Worcester Polytechnic Institute "For every problem, there is a solution that is simple, elegant, and wrong." - HL Mencken From: The EDUCAUSE Wireless Issues Community Group Listserv On Behalf Of Lee H Badman Sent: Friday, December 18, 2020 8:54 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences? I really struggle with the notion of ever actually visiting deployed APs to do console work- regardless of vendor. If the bug is that bad, I'd seriously consider demanding an advance RMA for each of them. That way the site visit is a replacement rather than a tech monkeying around with file system at the top of a ladder or lift. To me, that is way beyond what should be expected of customers for what these systems cost. Just one man's opinion. Lee Badman | Network Architect (CWNE#200) Information Technology Services (NDD Group) 206 Machinery Hall 120 Smith Drive Syracuse, New York 13244 t 315.443.3003 e lhbad...@syr.edu<mailto:lhbad...@syr.edu> w its.syr.edu Campus Wireless Policy: https://answers.syr.edu/display/network/Wireless+Network+and+Systems<https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fanswers.syr.edu%2Fdisplay%2Fnetwork%2FWireless%2BNetwork%2Band%2BSystems=04%7C01%7Cfs%40WPI.EDU%7C5ddc863f0a924b96501b08d8a35c56ed%7C589c76f5ca1541f9884b55ec15a0672a%7C0%7C0%7C637438964959379097%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000=AZLG5POfKmuuwynFV%2FHgKFP6bO%2FybkwtvE%2BVg1mDHxY%3D=0> SYRACUSE UNIVERSITY syr.edu From: The EDUCAUSE Wireless Issues Community Group Listserv mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> On Behalf Of Sweetser, Frank E. Sent: Friday, December 18, 2020 8:49 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences? I recently performed an upgrade that included about 90 505s, and strongly suspect I hit the same bug on the entire batch - except, of course, for the one that I kept and put in the lab environment. That one stubbornly refused to fail, upgrading flawlessly every time. Has anyone ever heard if there's a fix that doesn't require physical access? All of my 505 are in residential space, which basically means that I'm not likely to get physical access to them until after the students move out this summer. Frank Sweetser Director of Network Operations Worcester Polytechnic Institute "For every problem, there is a solution that is simple, elegant, and wrong." - HL Mencken From: The EDUCAUSE Wireless Issues Community Group Listserv mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> On Behalf Of Miller, Keith C Sent: Friday, December 18, 2020 6:33 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences? That's the one. Have you reported it to them? I didn't pull the word rare out of thin air... That's what I've been told and that it affected roughly 0.0001% of deployed 515s. I guess I'm just being naive. Thanks for waking me up! Regards, Keith M: (803) 464-2397 O: (919) 962-6564 Sent from my mobile device so please excuse any typos. From: The EDUCAUSE Wireless Issues Community Group Listserv mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> on behalf of Michael Davis mailto:da...@udel.edu>> Sent: Thursday, December 17, 2020 10:22:13 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences? It's not so rare, it's been happening to our 515s since 8.4. The AP will upgrade successfully, but the apboot> environment variable that selects which partition to boot, never gets changed so it reboots to the old partition and rinse and repeat. On 12/17/20 9:03 PM, Miller, Keith C wrote: 2. We hit a "rare" bug that's only affected a small number of 515s worldwide where the AP gets stuck in a boot/image upgrade loop and you must physically console into the AP to fix it and boot from the upgraded partition. ** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the messa
RE: [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?
I really struggle with the notion of ever actually visiting deployed APs to do console work- regardless of vendor. If the bug is that bad, I'd seriously consider demanding an advance RMA for each of them. That way the site visit is a replacement rather than a tech monkeying around with file system at the top of a ladder or lift. To me, that is way beyond what should be expected of customers for what these systems cost. Just one man's opinion. Lee Badman | Network Architect (CWNE#200) Information Technology Services (NDD Group) 206 Machinery Hall 120 Smith Drive Syracuse, New York 13244 t 315.443.3003 e lhbad...@syr.edu<mailto:lhbad...@syr.edu> w its.syr.edu Campus Wireless Policy: https://answers.syr.edu/display/network/Wireless+Network+and+Systems SYRACUSE UNIVERSITY syr.edu From: The EDUCAUSE Wireless Issues Community Group Listserv On Behalf Of Sweetser, Frank E. Sent: Friday, December 18, 2020 8:49 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences? I recently performed an upgrade that included about 90 505s, and strongly suspect I hit the same bug on the entire batch - except, of course, for the one that I kept and put in the lab environment. That one stubbornly refused to fail, upgrading flawlessly every time. Has anyone ever heard if there's a fix that doesn't require physical access? All of my 505 are in residential space, which basically means that I'm not likely to get physical access to them until after the students move out this summer. Frank Sweetser Director of Network Operations Worcester Polytechnic Institute "For every problem, there is a solution that is simple, elegant, and wrong." - HL Mencken From: The EDUCAUSE Wireless Issues Community Group Listserv mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> On Behalf Of Miller, Keith C Sent: Friday, December 18, 2020 6:33 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> Subject: [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences? That's the one. Have you reported it to them? I didn't pull the word rare out of thin air... That's what I've been told and that it affected roughly 0.0001% of deployed 515s. I guess I'm just being naive. Thanks for waking me up! Regards, Keith M: (803) 464-2397 O: (919) 962-6564 Sent from my mobile device so please excuse any typos. From: The EDUCAUSE Wireless Issues Community Group Listserv mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> on behalf of Michael Davis mailto:da...@udel.edu>> Sent: Thursday, December 17, 2020 10:22:13 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences? It's not so rare, it's been happening to our 515s since 8.4. The AP will upgrade successfully, but the apboot> environment variable that selects which partition to boot, never gets changed so it reboots to the old partition and rinse and repeat. On 12/17/20 9:03 PM, Miller, Keith C wrote: 2. We hit a "rare" bug that's only affected a small number of 515s worldwide where the AP gets stuck in a boot/image upgrade loop and you must physically console into the AP to fix it and boot from the upgraded partition. ** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community<https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.educause.edu%2Fcommunity=04%7C01%7Cfs%40WPI.EDU%7C3cfaf04f4aee43cf8c1308d8a348a42a%7C589c76f5ca1541f9884b55ec15a0672a%7C0%7C0%7C637438880107843383%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000=9a0Os5QtlYlbdYgDaIFvfflJrq3brSTq0Bs3RBZbBaI%3D=0> ** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community<https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.educause.edu%2Fcommunity=04%7C01%7Cfs%40WPI.EDU%7C3cfaf04f4aee43cf8c1308d8a348a42a%7C589c76f5ca1541f9884b55ec15a0672a%7C0%7C0%7C637438880107853382%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000=RSctw64zdjFSEQ2GCVt9vnd8Fcae5gvRa0YwkL%2FoMMA%3D=0> ** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent
RE: [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?
I recently performed an upgrade that included about 90 505s, and strongly suspect I hit the same bug on the entire batch - except, of course, for the one that I kept and put in the lab environment. That one stubbornly refused to fail, upgrading flawlessly every time. Has anyone ever heard if there's a fix that doesn't require physical access? All of my 505 are in residential space, which basically means that I'm not likely to get physical access to them until after the students move out this summer. Frank Sweetser Director of Network Operations Worcester Polytechnic Institute "For every problem, there is a solution that is simple, elegant, and wrong." - HL Mencken From: The EDUCAUSE Wireless Issues Community Group Listserv On Behalf Of Miller, Keith C Sent: Friday, December 18, 2020 6:33 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences? That's the one. Have you reported it to them? I didn't pull the word rare out of thin air... That's what I've been told and that it affected roughly 0.0001% of deployed 515s. I guess I'm just being naive. Thanks for waking me up! Regards, Keith M: (803) 464-2397 O: (919) 962-6564 Sent from my mobile device so please excuse any typos. From: The EDUCAUSE Wireless Issues Community Group Listserv mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> on behalf of Michael Davis mailto:da...@udel.edu>> Sent: Thursday, December 17, 2020 10:22:13 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU<mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> Subject: Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences? It's not so rare, it's been happening to our 515s since 8.4. The AP will upgrade successfully, but the apboot> environment variable that selects which partition to boot, never gets changed so it reboots to the old partition and rinse and repeat. On 12/17/20 9:03 PM, Miller, Keith C wrote: 2. We hit a "rare" bug that's only affected a small number of 515s worldwide where the AP gets stuck in a boot/image upgrade loop and you must physically console into the AP to fix it and boot from the upgraded partition. ** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community<https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.educause.edu%2Fcommunity=04%7C01%7Cfs%40WPI.EDU%7C3cfaf04f4aee43cf8c1308d8a348a42a%7C589c76f5ca1541f9884b55ec15a0672a%7C0%7C0%7C637438880107843383%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000=9a0Os5QtlYlbdYgDaIFvfflJrq3brSTq0Bs3RBZbBaI%3D=0> ** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community<https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.educause.edu%2Fcommunity=04%7C01%7Cfs%40WPI.EDU%7C3cfaf04f4aee43cf8c1308d8a348a42a%7C589c76f5ca1541f9884b55ec15a0672a%7C0%7C0%7C637438880107853382%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000=RSctw64zdjFSEQ2GCVt9vnd8Fcae5gvRa0YwkL%2FoMMA%3D=0> ** Replies to EDUCAUSE Community Group emails are sent to the entire community list. If you want to reply only to the person who sent the message, copy and paste their email address and forward the email reply. Additional participation and subscription information can be found at https://www.educause.edu/community
