RE: [WISPA] Insurance / Service Plan Offerings

2005-11-15 Thread Paul Hendry
Wow, you all replace a lot of kit. What are the main reasons for the CPE's dying? Isn't there something you can do to improve the install of the units to help prevent these failures? We have only been offering services for a year but so far haven't had to replace a single CPE. We build the CPE's

Re: [WISPA] Insurance / Service Plan Offerings

2005-11-15 Thread A. Huppenthal
That's the most expensive CPE, isn't it? probably why they work so well. I know the failure rate of Moto stuff has been 1 in a 100 or so.. Perhaps 1 in 50 in you count $10 power supplies. Paul Hendry wrote: Wow, you all replace a lot of kit. What are the main reasons for the CPE's dying?

Re: [WISPA] Insurance / Service Plan Offerings

2005-11-15 Thread Ron Wallace
George, So what are you running now, for CPE? I like JohnnyO's idea of a replacement charge/Mo. - Nextel charges 2.95, and if your radio goes in the toilet, they just give you another. Ron Wallace Original message Date: Mon, 14 Nov 2005 22:03:44 -0800 From: George [EMAIL PROTECTED]

RE: [WISPA] Insurance / Service Plan Offerings

2005-11-15 Thread Cliff
Guys, I believe there is a difference in what DirectTV and Nextel does. Those companies give the equipment to the end-user for the contract they sign. It is the owner's responsibility to replace if needed; hence, the insurance offered to the owner...customer. As I, and others have stated, we

Re: [WISPA] Insurance / Service Plan Offerings

2005-11-15 Thread Matt Larsen - Lists
I did a quick analysis and I have returned 45 bad radios to Tranzeo. However, I have received 40 working radios back from them, so I'm only really out about 5. Out of 1000 or so customers, I think that is an acceptable balance between inexpensive CPE and quality of construction. Heck,

Re: [WISPA] Insurance / Service Plan Offerings

2005-11-15 Thread George
I've been using Teletronics EZ Bridge for the past 2.5 years. They have been solid for me, but the last couple months I've had issues. I'll be moving over to StarVX WAR boards when Lonnie gets the single radio board shipping. Reason being is the cloaking option and the atheros card. As well as

Re: [WISPA] Insurance / Service Plan Offerings

2005-11-15 Thread George
Matt Larsen - Lists wrote: It would be nice to be able to have a CPE that we could open up and just replace the guts that have gone bad, but other than that I can't really think of a better way to handle it. And this is the reason I didn't go back to Tranzeo. I used them before smart

Re: [WISPA] Packet Aggregation

2005-11-15 Thread Tom DeReggi
Hillarious. But what really defines who/what a company is? If company A buys company B, fires everyone from company A, employs everyone from company B, is company A really still company A? I always looked at YDI, as Michael Young, who cashed out. Or is the product line a better definition of

Re: [WISPA] Insurance / Service Plan Offerings

2005-11-15 Thread Reliable Internet, LLC
This is the way all my demarctech.com radios are. It's all I've ever used. I go to a site, pop 4 screws...unplug pigtailplug in new board.screw in 4 screws and I'm off to configure. It's all mounted so you don't have to re aim or anything. I like it. I happen to know they are

[WISPA] Trango Pricing

2005-11-15 Thread Shayne Rose
Attention Trango Users: ALL Pricing on our Web is MSRP! None of you should be buying at MSRP. Due to the fact that we sell through distributors internationally, we do not publish WISP pricing. You all, CAN and Should have a login and password toour Webstore which will give you WISP

[WISPA] How to keep track of appointments

2005-11-15 Thread Reliable Internet, LLC
How do ya'll do it? I used to remember everything, but I am forgetting things lately. Maybe it's old age (i did just turn 22) or maybe the work volume has increased past my memory's capacity. Either way I need a solution. Do I go with a program on the laptop? Or some kind of handheld

RE: [WISPA] How to keep track of appointments

2005-11-15 Thread JohnnyO
We have a full time person that handles customer calls to schedule appointments and service calls. JohnnyO -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Reliable Internet, LLC Sent: Tuesday, November 15, 2005 2:37 PM To: WISPA General List Subject:

RE: [WISPA] How to keep track of appointments

2005-11-15 Thread Cliff
I tie strings to my fingers and toes... Cliff - Work 985-879-3219 www.cssla.com www.triparish.net -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of JohnnyO Sent: Friday, February 04, 2005 1:47 AM To: 'WISPA General List' Subject: RE: [WISPA] How to

Re: [WISPA] How to keep track of appointments

2005-11-15 Thread Matt Larsen - Lists
Reliable Internet, LLC wrote: How do ya'll do it? I used to remember everything, but I am forgetting things lately. Maybe it's old age (i did just turn 22) or maybe the work volume has increased past my memory's capacity. Either way I need a solution. Do I go with a program on the laptop?

Re: [WISPA] How to keep track of appointments

2005-11-15 Thread Bo Hamilton
If your a linux guy or have one you know, you can use a program called conflux (www.conflux.ee) its a groupware program that has mail, calendar, job ect. Its very clean and functional with a nice interface (http). I use this so I can hit my schedule anywhere on the net. Any groupware will

Re: [WISPA] How to keep track of appointments

2005-11-15 Thread Reliable Internet, LLC
Oh ya, it needs to work on XP. Bo Hamilton wrote: If your a linux guy or have one you know, you can use a program called conflux (www.conflux.ee) its a groupware program that has mail, calendar, job ect. Its very clean and functional with a nice interface (http). I use this so I can hit

RE: [WISPA] How to keep track of appointments

2005-11-15 Thread Paul Hendry
I use to do this but kept falling of the ladder as the same string was attached to both my finger and toe ;) Grab a spare PC and build a standard FreeBSD box then stick SugarCRM on it (it's not that hard to do as I've managed it ;). Once it's set-up you can admin it from Windows via the HTML

RE: [WISPA] How to keep track of appointments

2005-11-15 Thread danlist
SugarCRM is good, so is vtiger crm which is based on the sugar crm code Dan -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Paul Hendry Sent: Tuesday, November 15, 2005 6:27 PM To: 'WISPA General List' Subject: RE: [WISPA] How to keep track of

Re: [WISPA] How to keep track of appointments

2005-11-15 Thread Peter R.
danlist wrote: SugarCRM is good, so is vtiger crm which is based on the sugar crm code Dan SugarCRM is the basis for SalesForce.com. SugarCRM can be purchased in a hosted per user fashion that you can access anywhere. Outlook/PDA works. Mozilla has a calendar function. (Project Sunbird

RE: [WISPA] How to keep track of appointments

2005-11-15 Thread danlist
SugarCRM charges for the outlook plug, while vtiger gives it away, plus they have a toolbar for firefox I have both systems up and running vtiger is what we have chosen to use If anybody needs to use, I can set you up on your database for either crm program (vtiger or sugarcrm) - $10 per user

Re: [WISPA] How to keep track of appointments

2005-11-15 Thread Tom DeReggi
What are SugarCRM and Vtiger written in? Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: Peter R. [EMAIL PROTECTED] To: WISPA General List wireless@wispa.org Sent: Tuesday, November 15, 2005 8:02 PM Subject: Re: [WISPA] How to keep

RE: [WISPA] How to keep track of appointments

2005-11-15 Thread danlist
Perl or php I think -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tom DeReggi Sent: Tuesday, November 15, 2005 8:18 PM To: [EMAIL PROTECTED]; WISPA General List Subject: Re: [WISPA] How to keep track of appointments What are SugarCRM and Vtiger

Re: [WISPA] How to keep track of appointments

2005-11-15 Thread Tom DeReggi
These all look cool for Open source of doing what Goldmine or Outlook already do, jsut with a few more features. But the problem with these is they are not industry specific and are really individual centered. Managing installtion and sales leads in the WISP industry is much different. Each

RE: [WISPA] How to keep track of appointments

2005-11-15 Thread danlist
Tom, Good point and its true that these products are generic but with vtiger (and I assume sugarcrm) you link just about any event/task/project to any type of lead/account Dan -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tom DeReggi Sent:

RE: [WISPA] How to keep track of appointments

2005-11-15 Thread Brian Webster
Tom, Excellent point about the whole process of getting a customer. Could this be done in a project management tool? You could assign each customer as a project, set up gant charts for the start to finish process and track each customer as a separate project. I'm just thinking off the

Re: [WISPA] How to keep track of appointments

2005-11-15 Thread Bob Moldashel
Thank you Matt Larsen. I just added that to my portfolio of helpful items.. -B- Matt Larsen - Lists wrote: Reliable Internet, LLC wrote: How do ya'll do it? I used to remember everything, but I am forgetting things lately. Maybe it's old age (i did just turn 22) or maybe the

RE: [WISPA] How to keep track of appointments

2005-11-15 Thread Brian Webster
Bob, Make sure you get the free intelisync download from Yahoo, it allows you to sync everything with your desktop Outlook with a press of the button. I like this feature as it seems much easier to input items on the calendar and contact list in outlook rather than the web interface on

Re: [WISPA] How to keep track of appointments

2005-11-15 Thread George
Reliable Internet, LLC wrote: How do ya'll do it? I used to remember everything, but I am forgetting things lately. Maybe it's old age (i did just turn 22) or maybe the work volume has increased past my memory's capacity. Either way I need a solution. Do I go with a program on the laptop?