Re: [WISPA] I missed billing a customer for 15 months !

2006-12-10 Thread Larry Yunker
Your story points out that there is a difference between being RIGHT and WINNING. Here, the ISP was RIGHT and won judgment in the court of law. But they LOST in the economic terms. This is definately something every ISP should consider long and hard before suing a client. - Larry Yunker

Re: [WISPA] I missed billing a customer for 15 months !

2006-12-10 Thread Mark Koskenmaki
Call the guy, explain that his billing slipped through the cracks, and that he presently owes you for 15 months. Explain that you're going to charge the current charges to his credit card (no quibble on that) and then ask how he'd like to pay the rest of what's owing. I have some customer's