[WISPA] ? Web Developer Guru's

2006-10-26 Thread Brian Rohrbacher

Hello Web Developer Guru's,
I looking for comments or suggestions on my site survey request 
process.  I want to make sure it's as streamlined as it can be.  Here is 
the current process from start to finish.


Potential subscriber calls and we talk $.  If they are still interested 
I send them to www.reliableinter.net to click on Free availability 
check.  They submit the form,
a cgi script runs, and the raw data is sent to an imap account that my 
web developer and I have access to.


My web developer than open the email from imap in word and runs 2 macros 
to organize the raw data.  One for my copy and one for the customers.
My copy adds a bunch of text at the bottom of all the customer info 
(things like site survey date, install date, mac address, ssid, 
equipment, new email, rate plan,
IP, DNS, and some other good stuff that needs to be on a work order).  
The other macro organizes the raw data for him to send an email back to the
customer see what they submitted along with added text that says, We'll 
call you, bla bla.
After all my work order text is added he emails it (for review) from 
word back to the imap account and the info all shows up in the body of 
the email. Now I print the email (1 page) and stick it in a 3 ring 
binder.  This leaves me with one email/printed email that has every 
field necessary to complete site survey, install, and billing.



Making the process smoother...
I'd like to know if my process could be changed to what I'll describe 
below without a major overhaul, or if it needs major work, tell me a 
little about it.
This reason we're doing it like we are is because I know very little 
about web development/cgi/macro stuff.  This is the way my guy knew how 
to handle it.


After the customer hits submit I want 2 things to happen.

I want a confirmation email auto sent to them that shows them want they 
wrote and shows them the text I added.  So at some point between hitting 
submit

and getting the email, We'll call you. needs to be injected.

I also want an email sent to me with the customers organized data on 
it.  Again, the email is to have text added at the bottom of this email,

but my text needs to be the work order type text I explained earlier.

Summary.  Fill out form.  Click submit.  Two unique email sent.  Their 
copy with We'll call you text and my copy with Work order text.


The last thing.  When I receive the email, I want the sender's email to 
show up so I can hit reply and be talking to them.  Currently the sender 
is my own account

and I have to copy and paste the customers email to reply .

Can it be done and what would it take?

Brian Rohrbacher
Reliable Internet, LLC
www.reliableinter.net
269 838 8338
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Re: [WISPA] ? Web Developer Guru's

2006-10-26 Thread Scott Reed




I can help with the very last thing.  Have your developer add the Reply-To: field to the e-mail.  That is the address your mail program will use when you hit reply.

Scott Reed 


Owner 


NewWays 


Wireless Networking 


Network Design, Installation and Administration 


www.nwwnet.net 




-- Original Message 
---

From: Brian Rohrbacher [EMAIL PROTECTED] 


To: Conversations over a new WISP Trade Organization wireless@wispa.org 


Sent: Thu, 26 Oct 2006 11:26:36 -0400 


Subject: [WISPA] ? Web Developer Guru's 



 Hello Web Developer Guru's, 
 

I looking for comments or suggestions on my site survey request  
 

process.  I want to make sure it's as streamlined as it can be.  Here 
is  
 

the current process from start to finish. 
 
 

Potential subscriber calls and we talk $.  If they are still interested  

 

I send them to www.reliableinter.net to click on Free availability  

 

check.  They submit the form, 
 

a cgi script runs, and the raw data is sent to an imap account that 
my  
 

web developer and I have access to. 
 
 

My web developer than open the email from imap in word and runs 2 macros  

 

to organize the raw data.  One for my copy and one for the customers. 

 

My copy adds a bunch of text at the bottom of all the customer info  
 

(things like site survey date, install date, mac address, ssid,  
 

equipment, new email, rate plan, 
 

IP, DNS, and some other good stuff that needs to be on a work order).   

 

The other macro organizes the raw data for him to send an email back to the 

 

customer see what they submitted along with added text that says, We'll  

 

call you, bla bla. 
 

After all my work order text is added he emails it (for review) from 
 
 

word back to the imap account and the info all shows up in the body of  
 

the email. Now I print the email (1 page) and stick it in a 3 ring  
 

binder.  This leaves me with one email/printed email that has every  

 

field necessary to complete site survey, install, and billing. 
 
 

Making the process smoother... 
 

I'd like to know if my process could be changed to what I'll describe  
 

below without a major overhaul, or if it needs major work, tell me a  
 

little about it. 
 

This reason we're doing it like we are is because I know very little  
 

about web development/cgi/macro stuff.  This is the way my guy knew how  

 

to handle it. 
 
 

After the customer hits submit I want 2 things to happen. 
 
 

I want a confirmation email auto sent to them that shows them want they  

 

wrote and shows them the text I added.  So at some point between hitting  

 

submit 
 

and getting the email, We'll call you. needs to be injected. 

 
 

I also want an email sent to me with the customers organized data on  
 

it.  Again, the email is to have text added at the bottom of this email, 

 

but my text needs to be the work order type text I explained 
earlier. 
 
 

Summary.  Fill out form.  Click submit.  Two unique email sent.  
Their  
 

copy with We'll call you text and my copy with Work 
order text. 
 
 

The last thing.  When I receive the email, I want the sender's email to  

 

show up so I can hit reply and be talking to them.  Currently the sender  

 

is my own account 
 

and I have to copy and paste the customers email to reply . 
 
 

Can it be done and what would it take? 
 
 

Brian Rohrbacher 
 

Reliable Internet, LLC 
 

www.reliableinter.net 

 

269 838 8338 
 

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WISPA Wireless List: wireless@wispa.org 
 
 

Subscribe/Unsubscribe: 
 

http://lists.wispa.org/mailman/listinfo/wireless 
 

 

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--- 
End of Original Message 
---






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Re: [WISPA] ? Web Developer Guru's

2006-10-26 Thread Dawn DiPietro

Brian,

Since first impression is everything I would suggest you need to do 
something with the header graphic. I  know this is not what you asked 
for but I felt that the look and feel of a website is as important as 
functionality.


If you need some help with it let me know since one of the many things I 
do is graphic work.


Regards,
Dawn DiPietro


Brian Rohrbacher wrote:


Hello Web Developer Guru's,
I looking for comments or suggestions on my site survey request 
process.  I want to make sure it's as streamlined as it can be.  Here 
is the current process from start to finish.


Potential subscriber calls and we talk $.  If they are still 
interested I send them to www.reliableinter.net to click on Free 
availability check.  They submit the form,
a cgi script runs, and the raw data is sent to an imap account that 
my web developer and I have access to.


My web developer than open the email from imap in word and runs 2 
macros to organize the raw data.  One for my copy and one for the 
customers.
My copy adds a bunch of text at the bottom of all the customer info 
(things like site survey date, install date, mac address, ssid, 
equipment, new email, rate plan,
IP, DNS, and some other good stuff that needs to be on a work order).  
The other macro organizes the raw data for him to send an email back 
to the
customer see what they submitted along with added text that says, 
We'll call you, bla bla.
After all my work order text is added he emails it (for review) from 
word back to the imap account and the info all shows up in the body of 
the email. Now I print the email (1 page) and stick it in a 3 ring 
binder.  This leaves me with one email/printed email that has every 
field necessary to complete site survey, install, and billing.



Making the process smoother...
I'd like to know if my process could be changed to what I'll describe 
below without a major overhaul, or if it needs major work, tell me a 
little about it.
This reason we're doing it like we are is because I know very little 
about web development/cgi/macro stuff.  This is the way my guy knew 
how to handle it.


After the customer hits submit I want 2 things to happen.

I want a confirmation email auto sent to them that shows them want 
they wrote and shows them the text I added.  So at some point between 
hitting submit

and getting the email, We'll call you. needs to be injected.

I also want an email sent to me with the customers organized data on 
it.  Again, the email is to have text added at the bottom of this email,

but my text needs to be the work order type text I explained earlier.

Summary.  Fill out form.  Click submit.  Two unique email sent.  Their 
copy with We'll call you text and my copy with Work order text.


The last thing.  When I receive the email, I want the sender's email 
to show up so I can hit reply and be talking to them.  Currently the 
sender is my own account

and I have to copy and paste the customers email to reply .

Can it be done and what would it take?

Brian Rohrbacher
Reliable Internet, LLC
www.reliableinter.net
269 838 8338



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Re: [WISPA] ? Web Developer Guru's

2006-10-26 Thread David E. Smith

On Thu, October 26, 2006 10:26 am, Brian Rohrbacher wrote:

 After the customer hits submit I want 2 things to happen.

Those both seem relatively easy. What kind of programming environment
(i.e. language) is the current application written in?

David Smith
MVN.net

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Re: [WISPA] ? Web Developer Guru's

2006-10-26 Thread N White
Since it is a CGI script, I'm assuming it's written in Perl. Adding 
those two functions should be relatively easy. Let me know if you need 
anything. I'm a full-time web developer, systems administrator, and 
network administrator; I know these things from all angles.


-Nick


Brian Rohrbacher wrote:

Hello Web Developer Guru's,
I looking for comments or suggestions on my site survey request 
process.  I want to make sure it's as streamlined as it can be.  Here 
is the current process from start to finish.


Potential subscriber calls and we talk $.  If they are still 
interested I send them to www.reliableinter.net to click on Free 
availability check.  They submit the form,
a cgi script runs, and the raw data is sent to an imap account that 
my web developer and I have access to.


My web developer than open the email from imap in word and runs 2 
macros to organize the raw data.  One for my copy and one for the 
customers.
My copy adds a bunch of text at the bottom of all the customer info 
(things like site survey date, install date, mac address, ssid, 
equipment, new email, rate plan,
IP, DNS, and some other good stuff that needs to be on a work order).  
The other macro organizes the raw data for him to send an email back 
to the
customer see what they submitted along with added text that says, 
We'll call you, bla bla.
After all my work order text is added he emails it (for review) from 
word back to the imap account and the info all shows up in the body of 
the email. Now I print the email (1 page) and stick it in a 3 ring 
binder.  This leaves me with one email/printed email that has every 
field necessary to complete site survey, install, and billing.



Making the process smoother...
I'd like to know if my process could be changed to what I'll describe 
below without a major overhaul, or if it needs major work, tell me a 
little about it.
This reason we're doing it like we are is because I know very little 
about web development/cgi/macro stuff.  This is the way my guy knew 
how to handle it.


After the customer hits submit I want 2 things to happen.

I want a confirmation email auto sent to them that shows them want 
they wrote and shows them the text I added.  So at some point between 
hitting submit

and getting the email, We'll call you. needs to be injected.

I also want an email sent to me with the customers organized data on 
it.  Again, the email is to have text added at the bottom of this email,

but my text needs to be the work order type text I explained earlier.

Summary.  Fill out form.  Click submit.  Two unique email sent.  Their 
copy with We'll call you text and my copy with Work order text.


The last thing.  When I receive the email, I want the sender's email 
to show up so I can hit reply and be talking to them.  Currently the 
sender is my own account

and I have to copy and paste the customers email to reply .

Can it be done and what would it take?

Brian Rohrbacher
Reliable Internet, LLC
www.reliableinter.net
269 838 8338



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Re: [WISPA] ? Web Developer Guru's

2006-10-26 Thread Brian Rohrbacher
Thanks.  I kinda already asked for help.  Looking over my original post 
do you have any more specific suggestions other than it's easy?  I 
have explained what I am currently doing and what I want to do.  I can't 
really ask more because I've included everything I know.


Brian

N White wrote:

Since it is a CGI script, I'm assuming it's written in Perl. Adding 
those two functions should be relatively easy. Let me know if you need 
anything. I'm a full-time web developer, systems administrator, and 
network administrator; I know these things from all angles.


-Nick


Brian Rohrbacher wrote:


Hello Web Developer Guru's,
I looking for comments or suggestions on my site survey request 
process.  I want to make sure it's as streamlined as it can be.  Here 
is the current process from start to finish.


Potential subscriber calls and we talk $.  If they are still 
interested I send them to www.reliableinter.net to click on Free 
availability check.  They submit the form,
a cgi script runs, and the raw data is sent to an imap account that 
my web developer and I have access to.


My web developer than open the email from imap in word and runs 2 
macros to organize the raw data.  One for my copy and one for the 
customers.
My copy adds a bunch of text at the bottom of all the customer info 
(things like site survey date, install date, mac address, ssid, 
equipment, new email, rate plan,
IP, DNS, and some other good stuff that needs to be on a work 
order).  The other macro organizes the raw data for him to send an 
email back to the
customer see what they submitted along with added text that says, 
We'll call you, bla bla.
After all my work order text is added he emails it (for review) 
from word back to the imap account and the info all shows up in the 
body of the email. Now I print the email (1 page) and stick it in a 3 
ring binder.  This leaves me with one email/printed email that has 
every field necessary to complete site survey, install, and billing.



Making the process smoother...
I'd like to know if my process could be changed to what I'll describe 
below without a major overhaul, or if it needs major work, tell me a 
little about it.
This reason we're doing it like we are is because I know very little 
about web development/cgi/macro stuff.  This is the way my guy knew 
how to handle it.


After the customer hits submit I want 2 things to happen.

I want a confirmation email auto sent to them that shows them want 
they wrote and shows them the text I added.  So at some point between 
hitting submit

and getting the email, We'll call you. needs to be injected.

I also want an email sent to me with the customers organized data on 
it.  Again, the email is to have text added at the bottom of this email,

but my text needs to be the work order type text I explained earlier.

Summary.  Fill out form.  Click submit.  Two unique email sent.  
Their copy with We'll call you text and my copy with Work order 
text.


The last thing.  When I receive the email, I want the sender's email 
to show up so I can hit reply and be talking to them.  Currently the 
sender is my own account

and I have to copy and paste the customers email to reply .

Can it be done and what would it take?

Brian Rohrbacher
Reliable Internet, LLC
www.reliableinter.net
269 838 8338





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Re: [WISPA] ? Web Developer Guru's

2006-10-26 Thread Jason Hensley

Brian,

In your backend script (the CGI / Perl script I assume), you could have it 
send out two separate emails - 1 to the client with the information you want 
them to see, and the other to you with the information you are wanting.  I'm 
not that familiar with Perl but I'm assuming it could use SMTP 
Authentication somehow so that the emails sent out could appear to come from 
the customer.  Hard to say much more than it's easy because truthfully, 
any semi-decent coder should be able to do this pretty easily, whether it be 
CGI / Perl, ASP, PHP, whatever, and without seeing your code and your setup, 
it's hard to say what would be best to use in this situation.  I'm an ASP 
guy.  Others are PHP, others are Perl.  They can all accomplish this without 
the intermediate step of having to open Word to put the data in that you 
want.








- Original Message - 
From: Brian Rohrbacher [EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Thursday, October 26, 2006 2:02 PM
Subject: Re: [WISPA] ? Web Developer Guru's


Thanks.  I kinda already asked for help.  Looking over my original post do 
you have any more specific suggestions other than it's easy?  I have 
explained what I am currently doing and what I want to do.  I can't really 
ask more because I've included everything I know.


Brian

N White wrote:

Since it is a CGI script, I'm assuming it's written in Perl. Adding those 
two functions should be relatively easy. Let me know if you need 
anything. I'm a full-time web developer, systems administrator, and 
network administrator; I know these things from all angles.


-Nick


Brian Rohrbacher wrote:


Hello Web Developer Guru's,
I looking for comments or suggestions on my site survey request process. 
I want to make sure it's as streamlined as it can be.  Here is the 
current process from start to finish.


Potential subscriber calls and we talk $.  If they are still interested 
I send them to www.reliableinter.net to click on Free availability 
check.  They submit the form,
a cgi script runs, and the raw data is sent to an imap account that my 
web developer and I have access to.


My web developer than open the email from imap in word and runs 2 macros 
to organize the raw data.  One for my copy and one for the customers.
My copy adds a bunch of text at the bottom of all the customer info 
(things like site survey date, install date, mac address, ssid, 
equipment, new email, rate plan,
IP, DNS, and some other good stuff that needs to be on a work order). 
The other macro organizes the raw data for him to send an email back to 
the
customer see what they submitted along with added text that says, We'll 
call you, bla bla.
After all my work order text is added he emails it (for review) from 
word back to the imap account and the info all shows up in the body of 
the email. Now I print the email (1 page) and stick it in a 3 ring 
binder.  This leaves me with one email/printed email that has every 
field necessary to complete site survey, install, and billing.



Making the process smoother...
I'd like to know if my process could be changed to what I'll describe 
below without a major overhaul, or if it needs major work, tell me a 
little about it.
This reason we're doing it like we are is because I know very little 
about web development/cgi/macro stuff.  This is the way my guy knew how 
to handle it.


After the customer hits submit I want 2 things to happen.

I want a confirmation email auto sent to them that shows them want they 
wrote and shows them the text I added.  So at some point between hitting 
submit

and getting the email, We'll call you. needs to be injected.

I also want an email sent to me with the customers organized data on it. 
Again, the email is to have text added at the bottom of this email,

but my text needs to be the work order type text I explained earlier.

Summary.  Fill out form.  Click submit.  Two unique email sent.  Their 
copy with We'll call you text and my copy with Work order text.


The last thing.  When I receive the email, I want the sender's email to 
show up so I can hit reply and be talking to them.  Currently the sender 
is my own account

and I have to copy and paste the customers email to reply .

Can it be done and what would it take?

Brian Rohrbacher
Reliable Internet, LLC
www.reliableinter.net
269 838 8338





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Re: [WISPA] ? Web Developer Guru's

2006-10-26 Thread Brian Rohrbacher
Inline, and thanks.  This is more like the response I needed.  At least 
now I can go learn about smtp auth and how it's done, and the other 
stuff you talked about.
Also Scriv requested no Step by step web design commentary on the 
list.  At this point it looks like I'm pointed more in the right 
direction so I'll go offlist with a couple folks who offered suggestions 
and help.  Once i have all this figured out I can share the code with 
whoever wants it.  But then again this might be so easy no one really 
needs it.


Jason Hensley wrote:


Brian,

In your backend script (the CGI / Perl script I assume), 


cgi

you could have it send out two separate emails - 1 to the client with 
the information you want them to see, and the other to you with the 
information you are wanting.  I'm not that familiar with Perl but I'm 
assuming it could use SMTP Authentication somehow so that the emails 
sent out could appear to come from the customer.  


yup sounds good

Hard to say much more than it's easy because truthfully, any 
semi-decent coder should be able to do this pretty easily, whether it 
be CGI / Perl, ASP, PHP, whatever, and without seeing your code 


I can make it available offlist if someone wanted to look.

and your setup, it's hard to say what would be best to use in this 
situation.  I'm an ASP guy.  Others are PHP, others are Perl.  They 
can all accomplish this without the intermediate step of having to 
open Word to put the data in that you want.


Great









- Original Message - From: Brian Rohrbacher 
[EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Thursday, October 26, 2006 2:02 PM
Subject: Re: [WISPA] ? Web Developer Guru's


Thanks.  I kinda already asked for help.  Looking over my original 
post do you have any more specific suggestions other than it's 
easy?  I have explained what I am currently doing and what I want to 
do.  I can't really ask more because I've included everything I know.


Brian

N White wrote:

Since it is a CGI script, I'm assuming it's written in Perl. Adding 
those two functions should be relatively easy. Let me know if you 
need anything. I'm a full-time web developer, systems administrator, 
and network administrator; I know these things from all angles.


-Nick


Brian Rohrbacher wrote:


Hello Web Developer Guru's,
I looking for comments or suggestions on my site survey request 
process. I want to make sure it's as streamlined as it can be.  
Here is the current process from start to finish.


Potential subscriber calls and we talk $.  If they are still 
interested I send them to www.reliableinter.net to click on Free 
availability check.  They submit the form,
a cgi script runs, and the raw data is sent to an imap account 
that my web developer and I have access to.


My web developer than open the email from imap in word and runs 2 
macros to organize the raw data.  One for my copy and one for the 
customers.
My copy adds a bunch of text at the bottom of all the customer info 
(things like site survey date, install date, mac address, ssid, 
equipment, new email, rate plan,
IP, DNS, and some other good stuff that needs to be on a work 
order). The other macro organizes the raw data for him to send an 
email back to the
customer see what they submitted along with added text that says, 
We'll call you, bla bla.
After all my work order text is added he emails it (for review) 
from word back to the imap account and the info all shows up in the 
body of the email. Now I print the email (1 page) and stick it in a 
3 ring binder.  This leaves me with one email/printed email that 
has every field necessary to complete site survey, install, and 
billing.



Making the process smoother...
I'd like to know if my process could be changed to what I'll 
describe below without a major overhaul, or if it needs major work, 
tell me a little about it.
This reason we're doing it like we are is because I know very 
little about web development/cgi/macro stuff.  This is the way my 
guy knew how to handle it.


After the customer hits submit I want 2 things to happen.

I want a confirmation email auto sent to them that shows them want 
they wrote and shows them the text I added.  So at some point 
between hitting submit

and getting the email, We'll call you. needs to be injected.

I also want an email sent to me with the customers organized data 
on it. Again, the email is to have text added at the bottom of this 
email,
but my text needs to be the work order type text I explained 
earlier.


Summary.  Fill out form.  Click submit.  Two unique email sent.  
Their copy with We'll call you text and my copy with Work order 
text.


The last thing.  When I receive the email, I want the sender's 
email to show up so I can hit reply and be talking to them.  
Currently the sender is my own account

and I have to copy and paste the customers email to reply .

Can it be done and what would it take?

Brian Rohrbacher
Reliable Internet, LLC

Re: [WISPA] ? Web Developer Guru's

2006-10-26 Thread N White
CGI is Perl. If you'd like to send me a copy of the CGI script, I can 
take a look and see what I could do. You shouldn't have to use SMTP 
authentication, instead just have the script input Reply-To: headers in 
the email it sends to you. Or simply change the From: header to that of 
the client/customer. I work a lot in PHP and Perl, I know both of these 
are capable of doing this for you without using SMTP authentication. 
Send me a message off list if you like.


-Nick


Brian Rohrbacher wrote:
Inline, and thanks.  This is more like the response I needed.  At 
least now I can go learn about smtp auth and how it's done, and the 
other stuff you talked about.
Also Scriv requested no Step by step web design commentary on the 
list.  At this point it looks like I'm pointed more in the right 
direction so I'll go offlist with a couple folks who offered 
suggestions and help.  Once i have all this figured out I can share 
the code with whoever wants it.  But then again this might be so 
easy no one really needs it.


Jason Hensley wrote:


Brian,

In your backend script (the CGI / Perl script I assume), 


cgi

you could have it send out two separate emails - 1 to the client with 
the information you want them to see, and the other to you with the 
information you are wanting.  I'm not that familiar with Perl but I'm 
assuming it could use SMTP Authentication somehow so that the emails 
sent out could appear to come from the customer.  


yup sounds good

Hard to say much more than it's easy because truthfully, any 
semi-decent coder should be able to do this pretty easily, whether it 
be CGI / Perl, ASP, PHP, whatever, and without seeing your code 


I can make it available offlist if someone wanted to look.

and your setup, it's hard to say what would be best to use in this 
situation.  I'm an ASP guy.  Others are PHP, others are Perl.  They 
can all accomplish this without the intermediate step of having to 
open Word to put the data in that you want.


Great









- Original Message - From: Brian Rohrbacher 
[EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Thursday, October 26, 2006 2:02 PM
Subject: Re: [WISPA] ? Web Developer Guru's


Thanks.  I kinda already asked for help.  Looking over my original 
post do you have any more specific suggestions other than it's 
easy?  I have explained what I am currently doing and what I want 
to do.  I can't really ask more because I've included everything I 
know.


Brian

N White wrote:

Since it is a CGI script, I'm assuming it's written in Perl. Adding 
those two functions should be relatively easy. Let me know if you 
need anything. I'm a full-time web developer, systems 
administrator, and network administrator; I know these things from 
all angles.


-Nick


Brian Rohrbacher wrote:


Hello Web Developer Guru's,
I looking for comments or suggestions on my site survey request 
process. I want to make sure it's as streamlined as it can be.  
Here is the current process from start to finish.


Potential subscriber calls and we talk $.  If they are still 
interested I send them to www.reliableinter.net to click on Free 
availability check.  They submit the form,
a cgi script runs, and the raw data is sent to an imap account 
that my web developer and I have access to.


My web developer than open the email from imap in word and runs 2 
macros to organize the raw data.  One for my copy and one for the 
customers.
My copy adds a bunch of text at the bottom of all the customer 
info (things like site survey date, install date, mac address, 
ssid, equipment, new email, rate plan,
IP, DNS, and some other good stuff that needs to be on a work 
order). The other macro organizes the raw data for him to send an 
email back to the
customer see what they submitted along with added text that says, 
We'll call you, bla bla.
After all my work order text is added he emails it (for review) 
from word back to the imap account and the info all shows up in 
the body of the email. Now I print the email (1 page) and stick it 
in a 3 ring binder.  This leaves me with one email/printed email 
that has every field necessary to complete site survey, install, 
and billing.



Making the process smoother...
I'd like to know if my process could be changed to what I'll 
describe below without a major overhaul, or if it needs major 
work, tell me a little about it.
This reason we're doing it like we are is because I know very 
little about web development/cgi/macro stuff.  This is the way my 
guy knew how to handle it.


After the customer hits submit I want 2 things to happen.

I want a confirmation email auto sent to them that shows them want 
they wrote and shows them the text I added.  So at some point 
between hitting submit

and getting the email, We'll call you. needs to be injected.

I also want an email sent to me with the customers organized data 
on it. Again, the email is to have text added at the bottom of 
this email,
but my text needs

Re: [WISPA] ? Web Developer Guru's

2006-10-26 Thread Jason Hensley
Any time.  I hit you offlist as well with some other info.  Let me know if 
you need anything else.  I've got a Perl guy on staff too that could help 
out if you need it.  Looks like a lot of others have chimed in for you too 
though, so best of luck.



- Original Message - 
From: Brian Rohrbacher [EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Thursday, October 26, 2006 3:22 PM
Subject: Re: [WISPA] ? Web Developer Guru's


Inline, and thanks.  This is more like the response I needed.  At least 
now I can go learn about smtp auth and how it's done, and the other stuff 
you talked about.
Also Scriv requested no Step by step web design commentary on the list. 
At this point it looks like I'm pointed more in the right direction so 
I'll go offlist with a couple folks who offered suggestions and help. 
Once i have all this figured out I can share the code with whoever wants 
it.  But then again this might be so easy no one really needs it.


Jason Hensley wrote:


Brian,

In your backend script (the CGI / Perl script I assume),


cgi

you could have it send out two separate emails - 1 to the client with the 
information you want them to see, and the other to you with the 
information you are wanting.  I'm not that familiar with Perl but I'm 
assuming it could use SMTP Authentication somehow so that the emails sent 
out could appear to come from the customer.


yup sounds good

Hard to say much more than it's easy because truthfully, any 
semi-decent coder should be able to do this pretty easily, whether it be 
CGI / Perl, ASP, PHP, whatever, and without seeing your code


I can make it available offlist if someone wanted to look.

and your setup, it's hard to say what would be best to use in this 
situation.  I'm an ASP guy.  Others are PHP, others are Perl.  They can 
all accomplish this without the intermediate step of having to open Word 
to put the data in that you want.


Great









- Original Message - From: Brian Rohrbacher 
[EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Thursday, October 26, 2006 2:02 PM
Subject: Re: [WISPA] ? Web Developer Guru's


Thanks.  I kinda already asked for help.  Looking over my original post 
do you have any more specific suggestions other than it's easy?  I 
have explained what I am currently doing and what I want to do.  I can't 
really ask more because I've included everything I know.


Brian

N White wrote:

Since it is a CGI script, I'm assuming it's written in Perl. Adding 
those two functions should be relatively easy. Let me know if you need 
anything. I'm a full-time web developer, systems administrator, and 
network administrator; I know these things from all angles.


-Nick


Brian Rohrbacher wrote:


Hello Web Developer Guru's,
I looking for comments or suggestions on my site survey request 
process. I want to make sure it's as streamlined as it can be.  Here 
is the current process from start to finish.


Potential subscriber calls and we talk $.  If they are still 
interested I send them to www.reliableinter.net to click on Free 
availability check.  They submit the form,
a cgi script runs, and the raw data is sent to an imap account that 
my web developer and I have access to.


My web developer than open the email from imap in word and runs 2 
macros to organize the raw data.  One for my copy and one for the 
customers.
My copy adds a bunch of text at the bottom of all the customer info 
(things like site survey date, install date, mac address, ssid, 
equipment, new email, rate plan,
IP, DNS, and some other good stuff that needs to be on a work order). 
The other macro organizes the raw data for him to send an email back 
to the
customer see what they submitted along with added text that says, 
We'll call you, bla bla.
After all my work order text is added he emails it (for review) from 
word back to the imap account and the info all shows up in the body of 
the email. Now I print the email (1 page) and stick it in a 3 ring 
binder.  This leaves me with one email/printed email that has every 
field necessary to complete site survey, install, and billing.



Making the process smoother...
I'd like to know if my process could be changed to what I'll describe 
below without a major overhaul, or if it needs major work, tell me a 
little about it.
This reason we're doing it like we are is because I know very little 
about web development/cgi/macro stuff.  This is the way my guy knew 
how to handle it.


After the customer hits submit I want 2 things to happen.

I want a confirmation email auto sent to them that shows them want 
they wrote and shows them the text I added.  So at some point between 
hitting submit

and getting the email, We'll call you. needs to be injected.

I also want an email sent to me with the customers organized data on 
it. Again, the email is to have text added at the bottom of this 
email,
but my text needs to be the work order type text I explained 
earlier.


Summary