[WISPA] Good Service from our Distributors

2005-12-07 Thread Ron Wallace
To All,

I would like to relate an experience to you all.  I have had some bad 
experiences with the original smartbridges equipment that I purchased 
from Electro-Comm, I have had some failures and RMA'd them all back to 
Electro-Comm.

Today I received a credit memo from them, they are replacing them all.  
No questions asked.  Additionally, there was a mix-up on a Trango 
order, I ordered a 900AP but received a 5830AP, didn't even notice for 
2 months when i was ready to install.  So I'm self-absorbed and didn't 
look at the label, just put it on the shelf.  Electro-Comm overnighted 
a 900AP and gave me an RMA for the 5830.  I forgot about sending the 
unit back for 2 months.

They have always taken my word for my senior moments, and now I have 
another credit for the difference.

They have been great to me, and I'm so small, only have 45 users now.  

So they are having a show in February, I haven't been to any industry 
meetings or shows yet but I'm going to support them on this one.  They 
have supported me in everything I've done with them.

Way To Go Electro-Comm, and I'm not even on their payroll.
Well that's enough.


Ron Wallace
Hahnron, Inc.
220 S. Jackson St.
Addison, MI 49220

Phone:  (517) 547-8410
Mobile:  (517) 605-4542
e-mail:   [EMAIL PROTECTED]
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Re: [WISPA] Good Service from our Distributors

2005-12-07 Thread Blair Davis
I have to agree that they are a good outfit.  Been dealing with them for 
years  Trouble free!!


Ron Wallace wrote:


To All,

I would like to relate an experience to you all.  I have had some bad 
experiences with the original smartbridges equipment that I purchased 
from Electro-Comm, I have had some failures and RMA'd them all back to 
Electro-Comm.


Today I received a credit memo from them, they are replacing them all.  
No questions asked.  Additionally, there was a mix-up on a Trango 
order, I ordered a 900AP but received a 5830AP, didn't even notice for 
2 months when i was ready to install.  So I'm self-absorbed and didn't 
look at the label, just put it on the shelf.  Electro-Comm overnighted 
a 900AP and gave me an RMA for the 5830.  I forgot about sending the 
unit back for 2 months.


They have always taken my word for my senior moments, and now I have 
another credit for the difference.


They have been great to me, and I'm so small, only have 45 users now.  

So they are having a show in February, I haven't been to any industry 
meetings or shows yet but I'm going to support them on this one.  They 
have supported me in everything I've done with them.


Way To Go Electro-Comm, and I'm not even on their payroll.
Well that's enough.


Ron Wallace
Hahnron, Inc.
220 S. Jackson St.
Addison, MI 49220

Phone:  (517) 547-8410
Mobile:  (517) 605-4542
e-mail:   [EMAIL PROTECTED]
 




--
Blair Davis

AOL IM Screen Name --  Theory240

West Michigan Wireless ISP
269-686-8648

A division of:
Camp Communication Services, INC

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