Does anybody have a copy of a service agreement they would mind sharing.  I
have a project coming up with a monthly service agreement with a three hour
response if the problem can't be resolved by phone.  The organization wants
something with the typical legal mumbo jumbo wording instead of the simepl
technical wording I had presented.

I am looking at bringing up one of my old engagement letters from my
consulting days with an accounting firm I did last century.

Mike


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