[WISPA] Tower Problem - at my wits end

2007-05-04 Thread Ryan Langseth


Over the last few months we have been fighting an intermittent  
problem on one of our towers.At seemingly random times, we will  
experience packet loss to customer equipment and/or large amounts of  
duplicate packets, anywhere from one dupe per 10 pings to 10+ dupes  
per ping.


The tower has 3 sectors on it, and one horizontal omni.  the sectors  
are on 1, 6,  11 and the horizontal is on 1.  We are approximately
180 feet up the tower. The wireless cards are 200mW prism cards.  I  
also know there is a FM radio station broadcasting off the tower, at  
107.1, not sure about the .1. And Nortel Network has equipment on the  
tower also.  The cat5 cable running up the tower is unshielded I  
believe. It was put up before I started with the company.


The Access points are  bridges plugged into a switch and then into a  
router.


Normally this problem occurs during higher usage periods, an almost  
always stops at around 5pm, which made me assume we were overloading  
the AP(s), tonight though, I was seeing massive duplicates to one  
customer, and some duplicate packets to a bunch of other customers.  
The network load at the tower was minimal, right around 2mb/s.


To test the sectors, I deauthorized all of the customers except the  
one with massive packet loss and turned off all sectors except  
theirs.  I still saw alot of packet loss.



Can poor tower grounding cause this?  Is it something to do with the  
FM or Nortel equipment?  I really don't think it is the routing  
equipment, since we have other towers that run fine and can push more  
through without an issue.



Any suggestions or questions would be greatly appreciated.

Ryan
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Re: [WISPA] Tower Problem - at my wits end

2007-05-04 Thread Scott Reed
Unsheilded cat 5 could be an issue if you are running 100Mbps on it as 
that is about the same frequency as the radio station.  But,  that 
should appear all the time.


I had a backhaul link that would get double responses to pings much of 
the time.  I think it was a multi-path issue as changing the height of 
one antenna reduced the problem.  Fixed it by going to a different 
tower.  If you are getting it more from one direction than another, I 
would suspect multi-path.


2 systems on the same channel could be a major problem.  Your 
signal-to-noise ratio must be terrible on those 2 that are both on 
channel 1.  That would cause lots of retranmissions (dropped packets.)


Ryan Langseth wrote:


Over the last few months we have been fighting an intermittent problem 
on one of our towers.At seemingly random times, we will experience 
packet loss to customer equipment and/or large amounts of duplicate 
packets, anywhere from one dupe per 10 pings to 10+ dupes per ping.


The tower has 3 sectors on it, and one horizontal omni.  the sectors 
are on 1, 6,  11 and the horizontal is on 1.  We are approximately
180 feet up the tower. The wireless cards are 200mW prism cards.  I 
also know there is a FM radio station broadcasting off the tower, at 
107.1, not sure about the .1. And Nortel Network has equipment on the 
tower also.  The cat5 cable running up the tower is unshielded I 
believe. It was put up before I started with the company.


The Access points are  bridges plugged into a switch and then into a 
router.


Normally this problem occurs during higher usage periods, an almost 
always stops at around 5pm, which made me assume we were overloading 
the AP(s), tonight though, I was seeing massive duplicates to one 
customer, and some duplicate packets to a bunch of other customers. 
The network load at the tower was minimal, right around 2mb/s.


To test the sectors, I deauthorized all of the customers except the 
one with massive packet loss and turned off all sectors except 
theirs.  I still saw alot of packet loss.



Can poor tower grounding cause this?  Is it something to do with the 
FM or Nortel equipment?  I really don't think it is the routing 
equipment, since we have other towers that run fine and can push more 
through without an issue.



Any suggestions or questions would be greatly appreciated.

Ryan
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Scott Reed
Owner
NewWays
Wireless Networking
Network Design, Installation and Administration
www.nwwnet.net

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Re: [WISPA] Tower Problem - at my wits end

2007-05-04 Thread Ryan Langseth


On May 4, 2007, at 1:20 AM, Ryan Langseth wrote:



Over the last few months we have been fighting an intermittent  
problem on one of our towers.At seemingly random times, we will  
experience packet loss to customer equipment and/or large amounts  
of duplicate packets, anywhere from one dupe per 10 pings to 10+  
dupes per ping.


The tower has 3 sectors on it, and one horizontal omni.  the  
sectors are on 1, 6,  11 and the horizontal is on 1.  We are  
approximately
180 feet up the tower. The wireless cards are 200mW prism cards.  I  
also know there is a FM radio station broadcasting off the tower,  
at 107.1, not sure about the .1. And Nortel Network has equipment  
on the tower also.  The cat5 cable running up the tower is  
unshielded I believe. It was put up before I started with the company.


The Access points are  bridges plugged into a switch and then into  
a router.


Normally this problem occurs during higher usage periods, an almost  
always stops at around 5pm, which made me assume we were  
overloading the AP(s), tonight though, I was seeing massive  
duplicates to one customer, and some duplicate packets to a bunch  
of other customers. The network load at the tower was minimal,  
right around 2mb/s.



EDIT: This should have been packet duplicates, not packet loss.

To test the sectors, I deauthorized all of the customers except the  
one with massive packet loss and turned off all sectors except  
theirs.  I still saw alot of packet loss.




That should have said I still saw alot of packet duplicates I was a  
little tired when I sent this.


Can poor tower grounding cause this?  Is it something to do with  
the FM or Nortel equipment?  I really don't think it is the routing  
equipment, since we have other towers that run fine and can push  
more through without an issue.



Any suggestions or questions would be greatly appreciated.


Ryan
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