Re: [WISPA] FREE OSS and Billing Software for WiSPS - Leasing CPE

2006-11-06 Thread Tom DeReggi

Charles,

SNIP
- will help you over the phone to allow you to have one guy out there 
aiming

an antenna at the AP getting feedback on bidirectional SNR, packet
loss/retransmission, etc
- will help you over the phone if you're on top of a tower putting on a
connector and asking How's that working now?
END SNIP

Not to take anything away from you or CTI, as your companies have been a big 
help to WISPs for years, in many ways.
However, whats interesting about this company's (DBoss) pitch, is they are 
enabling WISPs, by providing things upfront that potentially directly help 
the ISP save on COST THAT THEY ARE ALREADY SPENDING, by preventing 
unnecessary cash burn on inefficiencies.  For example, Payroll for that 
second guy to wait in the office, $20,000 a year, with DBOSS, that remote 
hand costs $5000 /year.  Its basically, just diverting existing money, so 
its pretty easy to justify the expendature. (If they can deliver).


I'm glad to see someone attempt to take on this role, needed for startups. 
Outsourced support companies have always focused on End User support.  Or 
Higher end engineering type support for less experienced WISPs.  But what 
about low end support for the technician himself? Many WISPs already have 
the high end expertise, what they lack is the resources to scale. The basic 
man power.  It takes a minimum of 5 people to run a WISP, but a small WISP 
doesn' have enough work to keep more than 2 busy full time.  I have no 
knowledge of whether DBOSS does a good job or if their fees are reasonable 
or not.  But the concept is a neat idea.


Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: Charles Wu [EMAIL PROTECTED]

To: 'WISPA General List' wireless@wispa.org
Sent: Sunday, November 05, 2006 3:19 PM
Subject: RE: [WISPA] FREE OSS and Billing Software for WiSPS - Leasing CPE


snip
I'm on the upper end of their 250-CPE mark and will pay $250 per month with
(most likely) no $$$ up front.  Then I will pay $500 per month for the
251st-500th CPEs.  I am going to try this out on a 1-year contract.  It's
worth that much to me just to see if it will work out for my situation.

I think that if it is a good service, then it will be a good option for some

small WISPs.  It is clear to me that if my business will keep growing, it
will grow out of a service like this.  This may buy me some time and get me
over that hump, though.

p.s.  I haven't talked with them about their CPE lease option but I plan to.

I'm also talking to other leasing companies about leasing CPE.  Anyone out
there have opinions on leasing companies?  (I chose my words carefully there

about not starting a debate on whether or not to lease CPE.)
/snip

shameless plug

We (CTI) have been leasing CPE for the WISP market for 5+ years now
We work with many members of WISPA  this listserv

ISP-Planet did a nice writeup about us.  Check out
http://www.isp-planet.com/fixed_wireless/equipment/distributors/cti.html

In addition to leasing, we have other nice financing programs, including a
0% Canopy SM purchase that's been gaining a lot of traction lately

/shameless plug

Plus, we've been in this industry since day 1, I've known some of the people
on this (or related) listservs since 98/99

-Charles

P.S. In addition, whether or not it means anything, we've submitted a vendor
member application to WISPA (waiting on invoice  bill)

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Re: [WISPA] FREE OSS and Billing Software for WiSPS

2006-11-06 Thread Tom DeReggi
I'm sure he'd be welcome on the list, but there may be some conflicts on 
what he can say responding as a vendor, that is not a paid sponsor.
I'd argue, that this would be a great place for him to find new clients, and 
suggest that you invite him to be a paid vendor member.


Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: Brian Rohrbacher [EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Saturday, November 04, 2006 11:03 PM
Subject: Re: [WISPA] FREE OSS and Billing Software for WiSPS



List mod,
Would it be out of line for me to invite the main man from this company 
over to the list.  I'm very interested in the service, but I can never 
seem to come up with the right questions to ask...
I'd like to see the great minds on the list quiz him down to see if the 
service is the real deal.


Brian

Mark Nash - Lists wrote:

The paid services look pretty good.   I'm checking them out now.  I've 
looked at other 3rd party tech support companies but they all seem to 
have to adapt to WISP support.  This is a WISP that knows WISP needs. 
When I talked with the guy he had most of the right answers to my 
questions.


They will send you 2 servers to put at your main POP.  The two servers 
load share and fail over.  The servers are in-line on your network but 
parallel to each other at your POP.  Your customer traffic goes through 
them...they each split up the load of CPEs they manage and if one goes 
down the other takes on all traffic from all CPEs.


The servers do bandwidth management (I think it's limited now in that it 
cannot do traffic-type-shaping...just mainly up/down speeds on different 
CPE service type profiles).  They do DHCP, NMS, alerting, etc.


Their level 1 tech support:
- will take phone calls from your customers (currently they have a 
12-hour shift but he said they were expanding their level 1 support 
hours).
- will help your customers with their routers, their firewall software, 
their e-mail program, their e-mail password

- will provision a radio on your system and set up a customer record
- will help you over the phone to allow you to have one guy out there 
aiming an antenna at the AP getting feedback on bidirectional SNR, packet 
loss/retransmission, etc
- will help you over the phone if you're on top of a tower putting on a 
connector and asking How's that working now?


Their NOC support:
- responds to alarms and checks a protocol to see if you want to be woken 
up at 2 in the morning for such an alarm (7/24)



- watches performance of backhauls

Their billing system is free for you to use and integrates with the 
customer service side of the database.  If you have your own merchant 
account for billing via credit card, it will do that free of charge.  If 
you want to use their merchant account, there are fees.  You can even set 
it up so that your customers can pay by check but you never have to 
handle the checks (with fees, of course, as this will take labor).


I'm on the upper end of their 250-CPE mark and will pay $250 per month 
with (most likely) no $$$ up front.  Then I will pay $500 per month for 
the 251st-500th CPEs.  I am going to try this out on a 1-year contract. 
It's worth that much to me just to see if it will work out for my 
situation.


I think that if it is a good service, then it will be a good option for 
some small WISPs.  It is clear to me that if my business will keep 
growing, it will grow out of a service like this.  This may buy me some 
time and get me over that hump, though.


p.s.  I haven't talked with them about their CPE lease option but I plan 
to. I'm also talking to other leasing companies about leasing CPE. 
Anyone out there have opinions on leasing companies?  (I chose my words 
carefully there about not starting a debate on whether or not to lease 
CPE.)


Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax


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Re: [WISPA] FREE OSS and Billing Software for WiSPS

2006-11-06 Thread Brian Rohrbacher

I'll see if he's up for a good beating.

Tom DeReggi wrote:

I'm sure he'd be welcome on the list, but there may be some conflicts 
on what he can say responding as a vendor, that is not a paid sponsor.
I'd argue, that this would be a great place for him to find new 
clients, and suggest that you invite him to be a paid vendor member.


Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - From: Brian Rohrbacher 
[EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Saturday, November 04, 2006 11:03 PM
Subject: Re: [WISPA] FREE OSS and Billing Software for WiSPS



List mod,
Would it be out of line for me to invite the main man from this 
company over to the list.  I'm very interested in the service, but I 
can never seem to come up with the right questions to ask...
I'd like to see the great minds on the list quiz him down to see if 
the service is the real deal.


Brian

Mark Nash - Lists wrote:

The paid services look pretty good.   I'm checking them out now.  
I've looked at other 3rd party tech support companies but they all 
seem to have to adapt to WISP support.  This is a WISP that knows 
WISP needs. When I talked with the guy he had most of the right 
answers to my questions.


They will send you 2 servers to put at your main POP.  The two 
servers load share and fail over.  The servers are in-line on your 
network but parallel to each other at your POP.  Your customer 
traffic goes through them...they each split up the load of CPEs they 
manage and if one goes down the other takes on all traffic from all 
CPEs.


The servers do bandwidth management (I think it's limited now in 
that it cannot do traffic-type-shaping...just mainly up/down speeds 
on different CPE service type profiles).  They do DHCP, NMS, 
alerting, etc.


Their level 1 tech support:
- will take phone calls from your customers (currently they have a 
12-hour shift but he said they were expanding their level 1 support 
hours).
- will help your customers with their routers, their firewall 
software, their e-mail program, their e-mail password

- will provision a radio on your system and set up a customer record
- will help you over the phone to allow you to have one guy out 
there aiming an antenna at the AP getting feedback on bidirectional 
SNR, packet loss/retransmission, etc
- will help you over the phone if you're on top of a tower putting 
on a connector and asking How's that working now?


Their NOC support:
- responds to alarms and checks a protocol to see if you want to be 
woken up at 2 in the morning for such an alarm (7/24)




- watches performance of backhauls

Their billing system is free for you to use and integrates with the 
customer service side of the database.  If you have your own 
merchant account for billing via credit card, it will do that free 
of charge.  If you want to use their merchant account, there are 
fees.  You can even set it up so that your customers can pay by 
check but you never have to handle the checks (with fees, of course, 
as this will take labor).


I'm on the upper end of their 250-CPE mark and will pay $250 per 
month with (most likely) no $$$ up front.  Then I will pay $500 per 
month for the 251st-500th CPEs.  I am going to try this out on a 
1-year contract. It's worth that much to me just to see if it will 
work out for my situation.


I think that if it is a good service, then it will be a good option 
for some small WISPs.  It is clear to me that if my business will 
keep growing, it will grow out of a service like this.  This may buy 
me some time and get me over that hump, though.


p.s.  I haven't talked with them about their CPE lease option but I 
plan to. I'm also talking to other leasing companies about leasing 
CPE. Anyone out there have opinions on leasing companies?  (I chose 
my words carefully there about not starting a debate on whether or 
not to lease CPE.)


Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax



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Re: [WISPA] FREE OSS and Billing Software for WiSPS

2006-11-06 Thread Mark Nash - Lists
Tranzeo press release... RidgeviewTel is a Tranzeo reseller, and they use it 
in their own WISP.


http://tranzeo.com/investors/index.php?action=pressid=29

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message - 
From: Tom DeReggi [EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Monday, November 06, 2006 11:29 AM
Subject: Re: [WISPA] FREE OSS and Billing Software for WiSPS


I'm sure he'd be welcome on the list, but there may be some conflicts on 
what he can say responding as a vendor, that is not a paid sponsor.
I'd argue, that this would be a great place for him to find new clients, 
and suggest that you invite him to be a paid vendor member.


Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: Brian Rohrbacher [EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Saturday, November 04, 2006 11:03 PM
Subject: Re: [WISPA] FREE OSS and Billing Software for WiSPS



List mod,
Would it be out of line for me to invite the main man from this company 
over to the list.  I'm very interested in the service, but I can never 
seem to come up with the right questions to ask...
I'd like to see the great minds on the list quiz him down to see if the 
service is the real deal.


Brian

Mark Nash - Lists wrote:

The paid services look pretty good.   I'm checking them out now.  I've 
looked at other 3rd party tech support companies but they all seem to 
have to adapt to WISP support.  This is a WISP that knows WISP needs. 
When I talked with the guy he had most of the right answers to my 
questions.


They will send you 2 servers to put at your main POP.  The two servers 
load share and fail over.  The servers are in-line on your network but 
parallel to each other at your POP.  Your customer traffic goes through 
them...they each split up the load of CPEs they manage and if one goes 
down the other takes on all traffic from all CPEs.


The servers do bandwidth management (I think it's limited now in that it 
cannot do traffic-type-shaping...just mainly up/down speeds on different 
CPE service type profiles).  They do DHCP, NMS, alerting, etc.


Their level 1 tech support:
- will take phone calls from your customers (currently they have a 
12-hour shift but he said they were expanding their level 1 support 
hours).
- will help your customers with their routers, their firewall software, 
their e-mail program, their e-mail password

- will provision a radio on your system and set up a customer record
- will help you over the phone to allow you to have one guy out there 
aiming an antenna at the AP getting feedback on bidirectional SNR, 
packet loss/retransmission, etc
- will help you over the phone if you're on top of a tower putting on a 
connector and asking How's that working now?


Their NOC support:
- responds to alarms and checks a protocol to see if you want to be 
woken up at 2 in the morning for such an alarm (7/24)



- watches performance of backhauls

Their billing system is free for you to use and integrates with the 
customer service side of the database.  If you have your own merchant 
account for billing via credit card, it will do that free of charge.  If 
you want to use their merchant account, there are fees.  You can even 
set it up so that your customers can pay by check but you never have to 
handle the checks (with fees, of course, as this will take labor).


I'm on the upper end of their 250-CPE mark and will pay $250 per month 
with (most likely) no $$$ up front.  Then I will pay $500 per month for 
the 251st-500th CPEs.  I am going to try this out on a 1-year contract. 
It's worth that much to me just to see if it will work out for my 
situation.


I think that if it is a good service, then it will be a good option for 
some small WISPs.  It is clear to me that if my business will keep 
growing, it will grow out of a service like this.  This may buy me some 
time and get me over that hump, though.


p.s.  I haven't talked with them about their CPE lease option but I plan 
to. I'm also talking to other leasing companies about leasing CPE. 
Anyone out there have opinions on leasing companies?  (I chose my words 
carefully there about not starting a debate on whether or not to lease 
CPE.)


Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax


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RE: [WISPA] FREE OSS and Billing Software for WiSPS - Leasing CPE

2006-11-05 Thread Charles Wu
snip
I'm on the upper end of their 250-CPE mark and will pay $250 per month with 
(most likely) no $$$ up front.  Then I will pay $500 per month for the 
251st-500th CPEs.  I am going to try this out on a 1-year contract.  It's 
worth that much to me just to see if it will work out for my situation.

I think that if it is a good service, then it will be a good option for some

small WISPs.  It is clear to me that if my business will keep growing, it 
will grow out of a service like this.  This may buy me some time and get me 
over that hump, though.

p.s.  I haven't talked with them about their CPE lease option but I plan to.

I'm also talking to other leasing companies about leasing CPE.  Anyone out 
there have opinions on leasing companies?  (I chose my words carefully there

about not starting a debate on whether or not to lease CPE.)
/snip

shameless plug

We (CTI) have been leasing CPE for the WISP market for 5+ years now
We work with many members of WISPA  this listserv

ISP-Planet did a nice writeup about us.  Check out
http://www.isp-planet.com/fixed_wireless/equipment/distributors/cti.html

In addition to leasing, we have other nice financing programs, including a
0% Canopy SM purchase that's been gaining a lot of traction lately

/shameless plug

Plus, we've been in this industry since day 1, I've known some of the people
on this (or related) listservs since 98/99

-Charles

P.S. In addition, whether or not it means anything, we've submitted a vendor
member application to WISPA (waiting on invoice  bill)

---
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Coming to a City Near You
http://www.winog.com 

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Re: [WISPA] FREE OSS and Billing Software for WiSPS

2006-11-04 Thread Mark Nash - Lists
The paid services look pretty good.   I'm checking them out now.  I've 
looked at other 3rd party tech support companies but they all seem to have 
to adapt to WISP support.  This is a WISP that knows WISP needs.  When I 
talked with the guy he had most of the right answers to my questions.


They will send you 2 servers to put at your main POP.  The two servers load 
share and fail over.  The servers are in-line on your network but parallel 
to each other at your POP.  Your customer traffic goes through them...they 
each split up the load of CPEs they manage and if one goes down the other 
takes on all traffic from all CPEs.


The servers do bandwidth management (I think it's limited now in that it 
cannot do traffic-type-shaping...just mainly up/down speeds on different CPE 
service type profiles).  They do DHCP, NMS, alerting, etc.


Their level 1 tech support:
- will take phone calls from your customers (currently they have a 12-hour 
shift but he said they were expanding their level 1 support hours).
- will help your customers with their routers, their firewall software, 
their e-mail program, their e-mail password

- will provision a radio on your system and set up a customer record
- will help you over the phone to allow you to have one guy out there aiming 
an antenna at the AP getting feedback on bidirectional SNR, packet 
loss/retransmission, etc
- will help you over the phone if you're on top of a tower putting on a 
connector and asking How's that working now?


Their NOC support:
- responds to alarms and checks a protocol to see if you want to be woken up 
at 2 in the morning for such an alarm (7/24)

- watches performance of backhauls

Their billing system is free for you to use and integrates with the customer 
service side of the database.  If you have your own merchant account for 
billing via credit card, it will do that free of charge.  If you want to use 
their merchant account, there are fees.  You can even set it up so that your 
customers can pay by check but you never have to handle the checks (with 
fees, of course, as this will take labor).


I'm on the upper end of their 250-CPE mark and will pay $250 per month with 
(most likely) no $$$ up front.  Then I will pay $500 per month for the 
251st-500th CPEs.  I am going to try this out on a 1-year contract.  It's 
worth that much to me just to see if it will work out for my situation.


I think that if it is a good service, then it will be a good option for some 
small WISPs.  It is clear to me that if my business will keep growing, it 
will grow out of a service like this.  This may buy me some time and get me 
over that hump, though.


p.s.  I haven't talked with them about their CPE lease option but I plan to. 
I'm also talking to other leasing companies about leasing CPE.  Anyone out 
there have opinions on leasing companies?  (I chose my words carefully there 
about not starting a debate on whether or not to lease CPE.)


Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message - 
From: Brian Rohrbacher [EMAIL PROTECTED]

To: Conversations over a new WISP Trade Organization wireless@wispa.org
Sent: Friday, October 27, 2006 5:27 PM
Subject: [WISPA] FREE OSS and Billing Software for WiSPS



FREE OSS and Billing Software for WiSPS
And then there are all the paid services.

http://www.dboss-online.com/

read the pdf
prices on page 22, but I emailed them and they said the prices are 
changing.  More like $250.00 a month for 0 - 250 customers (bundled 
services)


http://www.dboss-online.com/wisp_services.pdf

Pretty neat services they offer.  I'm not technical enough to do it all on 
my own, this looks ok.


Give me some input here.  Are all these services needed?  How does the 
value look?


Brian Rohrbacher
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Re: [WISPA] FREE OSS and Billing Software for WiSPS

2006-11-04 Thread Brian Rohrbacher

List mod,
Would it be out of line for me to invite the main man from this company 
over to the list.  I'm very interested in the service, but I can never 
seem to come up with the right questions to ask...
I'd like to see the great minds on the list quiz him down to see if the 
service is the real deal.


Brian

Mark Nash - Lists wrote:

The paid services look pretty good.   I'm checking them out now.  I've 
looked at other 3rd party tech support companies but they all seem to 
have to adapt to WISP support.  This is a WISP that knows WISP needs.  
When I talked with the guy he had most of the right answers to my 
questions.


They will send you 2 servers to put at your main POP.  The two servers 
load share and fail over.  The servers are in-line on your network but 
parallel to each other at your POP.  Your customer traffic goes 
through them...they each split up the load of CPEs they manage and if 
one goes down the other takes on all traffic from all CPEs.


The servers do bandwidth management (I think it's limited now in that 
it cannot do traffic-type-shaping...just mainly up/down speeds on 
different CPE service type profiles).  They do DHCP, NMS, alerting, etc.


Their level 1 tech support:
- will take phone calls from your customers (currently they have a 
12-hour shift but he said they were expanding their level 1 support 
hours).
- will help your customers with their routers, their firewall 
software, their e-mail program, their e-mail password

- will provision a radio on your system and set up a customer record
- will help you over the phone to allow you to have one guy out there 
aiming an antenna at the AP getting feedback on bidirectional SNR, 
packet loss/retransmission, etc
- will help you over the phone if you're on top of a tower putting on 
a connector and asking How's that working now?


Their NOC support:
- responds to alarms and checks a protocol to see if you want to be 
woken up at 2 in the morning for such an alarm (7/24)



- watches performance of backhauls

Their billing system is free for you to use and integrates with the 
customer service side of the database.  If you have your own merchant 
account for billing via credit card, it will do that free of charge.  
If you want to use their merchant account, there are fees.  You can 
even set it up so that your customers can pay by check but you never 
have to handle the checks (with fees, of course, as this will take 
labor).


I'm on the upper end of their 250-CPE mark and will pay $250 per month 
with (most likely) no $$$ up front.  Then I will pay $500 per month 
for the 251st-500th CPEs.  I am going to try this out on a 1-year 
contract.  It's worth that much to me just to see if it will work out 
for my situation.


I think that if it is a good service, then it will be a good option 
for some small WISPs.  It is clear to me that if my business will keep 
growing, it will grow out of a service like this.  This may buy me 
some time and get me over that hump, though.


p.s.  I haven't talked with them about their CPE lease option but I 
plan to. I'm also talking to other leasing companies about leasing 
CPE.  Anyone out there have opinions on leasing companies?  (I chose 
my words carefully there about not starting a debate on whether or not 
to lease CPE.)


Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax


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RE: [WISPA] FREE OSS and Billing Software for WiSPS

2006-11-04 Thread Mike Bushard, Jr
I looked at GCI Capital, but realized leasing just did not fit us, they we
really nice and were willing to lease just about anything.
http://www.gcicapital.com

I was working with Terri Fosberg.

Mike Bushard, Jr
Wisper Wireless Solutions, LLC

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Mark Nash - Lists
Sent: Saturday, November 04, 2006 7:54 PM
To: WISPA General List
Subject: Re: [WISPA] FREE OSS and Billing Software for WiSPS

The paid services look pretty good.   I'm checking them out now.  I've 
looked at other 3rd party tech support companies but they all seem to have 
to adapt to WISP support.  This is a WISP that knows WISP needs.  When I 
talked with the guy he had most of the right answers to my questions.

They will send you 2 servers to put at your main POP.  The two servers load 
share and fail over.  The servers are in-line on your network but parallel 
to each other at your POP.  Your customer traffic goes through them...they 
each split up the load of CPEs they manage and if one goes down the other 
takes on all traffic from all CPEs.

The servers do bandwidth management (I think it's limited now in that it 
cannot do traffic-type-shaping...just mainly up/down speeds on different CPE

service type profiles).  They do DHCP, NMS, alerting, etc.

Their level 1 tech support:
- will take phone calls from your customers (currently they have a 12-hour 
shift but he said they were expanding their level 1 support hours).
- will help your customers with their routers, their firewall software, 
their e-mail program, their e-mail password
- will provision a radio on your system and set up a customer record
- will help you over the phone to allow you to have one guy out there aiming

an antenna at the AP getting feedback on bidirectional SNR, packet 
loss/retransmission, etc
- will help you over the phone if you're on top of a tower putting on a 
connector and asking How's that working now?

Their NOC support:
- responds to alarms and checks a protocol to see if you want to be woken up

at 2 in the morning for such an alarm (7/24)
- watches performance of backhauls

Their billing system is free for you to use and integrates with the customer

service side of the database.  If you have your own merchant account for 
billing via credit card, it will do that free of charge.  If you want to use

their merchant account, there are fees.  You can even set it up so that your

customers can pay by check but you never have to handle the checks (with 
fees, of course, as this will take labor).

I'm on the upper end of their 250-CPE mark and will pay $250 per month with 
(most likely) no $$$ up front.  Then I will pay $500 per month for the 
251st-500th CPEs.  I am going to try this out on a 1-year contract.  It's 
worth that much to me just to see if it will work out for my situation.

I think that if it is a good service, then it will be a good option for some

small WISPs.  It is clear to me that if my business will keep growing, it 
will grow out of a service like this.  This may buy me some time and get me 
over that hump, though.

p.s.  I haven't talked with them about their CPE lease option but I plan to.

I'm also talking to other leasing companies about leasing CPE.  Anyone out 
there have opinions on leasing companies?  (I chose my words carefully there

about not starting a debate on whether or not to lease CPE.)

Mark Nash
Network Engineer
UnwiredOnline.Net
350 Holly Street
Junction City, OR 97448
http://www.uwol.net
541-998-
541-998-5599 fax
- Original Message - 
From: Brian Rohrbacher [EMAIL PROTECTED]
To: Conversations over a new WISP Trade Organization wireless@wispa.org
Sent: Friday, October 27, 2006 5:27 PM
Subject: [WISPA] FREE OSS and Billing Software for WiSPS


 FREE OSS and Billing Software for WiSPS
 And then there are all the paid services.

 http://www.dboss-online.com/

 read the pdf
 prices on page 22, but I emailed them and they said the prices are 
 changing.  More like $250.00 a month for 0 - 250 customers (bundled 
 services)

 http://www.dboss-online.com/wisp_services.pdf

 Pretty neat services they offer.  I'm not technical enough to do it all on

 my own, this looks ok.

 Give me some input here.  Are all these services needed?  How does the 
 value look?

 Brian Rohrbacher
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Re: [WISPA] FREE OSS and Billing Software for WiSPS

2006-11-03 Thread Matt Liotta

Tom DeReggi wrote:
But if someone made the right product it would sell, and it would be 
profitable. It just costs most software developers to much to build it 
because they do not fully understand the business, and its learning 
the business that is expensive for the developer, in my opionion. 
(re-write after re-write after re-write.)


I'm not sure what software developers you have run into, but the problem 
is not one of understanding or expense. It is market opportunity. The 
software world is full of opportunity enough so that small niche markets 
like WISPs aren't worth the effort.


As it stands now, just the software we have developed internally we 
couldn't sell to every WISP and make it a profitable business solely on 
the software side.


-Matt

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Re: [WISPA] FREE OSS and Billing Software for WiSPS

2006-11-03 Thread Brian Rohrbacher

Socould you give it away?  :)

Matt Liotta wrote:


Tom DeReggi wrote:

But if someone made the right product it would sell, and it would be 
profitable. It just costs most software developers to much to build 
it because they do not fully understand the business, and its 
learning the business that is expensive for the developer, in my 
opionion. (re-write after re-write after re-write.)


I'm not sure what software developers you have run into, but the 
problem is not one of understanding or expense. It is market 
opportunity. The software world is full of opportunity enough so that 
small niche markets like WISPs aren't worth the effort.


As it stands now, just the software we have developed internally we 
couldn't sell to every WISP and make it a profitable business solely 
on the software side.


-Matt


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Re: [WISPA] FREE OSS and Billing Software for WiSPS

2006-11-03 Thread Matt Liotta

Brian Rohrbacher wrote:

Socould you give it away?  :)

I could... but how would I recover the costs of all the support that 
would surely follow? And no, the answer is not to charge for it since 
that would put me into the software business.


-Matt

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Re: [WISPA] FREE OSS and Billing Software for WiSPS

2006-11-02 Thread Tom DeReggi
 but 
is installed on my server in my data center and only I have access.  That 
way no one can mess it up for me and no one can keep me out.


Those are the reasons I'd never use it. Locking me out of my own customers 
list would kill me. Integration to my own systems would also be harder. It 
gives them the leverage to expand into your market and steal your cusomers, 
if they had a business case to do so. Everyone wants to guarantee that they 
get paid. But sometimes everyone can't, and the WISP needs to be able to 
make that decission of who. Lose control of billing, and you lose control of 
client.


My bigger concern with the app was that its an upsell for other things. What 
if they other things don;t evolve to be state of the art? You've got an app 
that can't adapt to the better box you make your self. The question is how 
sophisticated does a WISP plan to be, and will they have a better router 
solution themselves, needing integration? Maybe maybe not.


But the flip side is a program like that can save a smaller WISP. My thought 
is the application forces a WISP to mold to good cash flow model, and I'd 
guess the leasing opportunity is real, as the application guarantees when it 
is safe to grant the lease or not. Finance may be a bigger problem for a 
small WISP than needing to keep inhouse control of their accounting 
application.


I wish I would have had an application like that 5 years ago. I can count 
the hours it would have saved, and the structure it would have helped mold.


Tom DeReggi



Brian



Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - From: Butch Evans [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent: Tuesday, October 31, 2006 12:14 AM
Subject: RE: [WISPA] FREE OSS and Billing Software for WiSPS



On Sun, 29 Oct 2006, Charles Wu wrote:

We failed miserably as a WISP, but now we'll apply our know-how and 
help you succeed



???  Where did you get this impression?


P.S. Looking at their web site, they look like a Tranzeo reseller



Ahhh...I see why you said that...

--
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Network Engineering and Security Consulting
573-276-2879
http://www.butchevans.com/
Mikrotik Certified Consultant
(http://www.mikrotik.com/consultants.html)
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Re: [WISPA] FREE OSS and Billing Software for WiSPS

2006-11-02 Thread Tom DeReggi
In Dboss's case, they found a model where it was more profitable to give 
away software to make sure they would get paid for more profitable tackon 
services, than to bill for the software itself.  And when they give it away, 
people like me still critisize its validity for use. Its a tought business.


But if someone made the right product it would sell, and it would be 
profitable. It just costs most software developers to much to build it 
because they do not fully understand the business, and its learning the 
business that is expensive for the developer, in my opionion. (re-write 
after re-write after re-write.)


Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: Brian Rohrbacher [EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Wednesday, November 01, 2006 7:18 PM
Subject: Re: [WISPA] FREE OSS and Billing Software for WiSPS





Matt Liotta wrote:


Brian Rohrbacher wrote:

This is something I don't get.  What is the difference between me 
generating the bill, emailing it out, and them printing 
it.vsme generating the bill...me printing it 
outletting snail mail pick it up.
It's the same.  Both times it is generated, printed, and mailed.  I 
don't paper bill.  I just tell them to push print.


There are whole business processes with checks and balances surrounding 
paper bills. There are no such processes for electronic bills in most 
firms. If the revenue is worth your while you will send a paper bill.


I guess I'm just lucky enough to find someone in the billing department 
who will print it.


It is hard to believe we are all so different in our operations.  Is 
there not something available somewhere out there that would work for 
most?  How can we get anything done as an industry in we all have to 
invent our own wheel from scratch.
Well, I hope it is obvious that I need a WISP services service, 
because I do.  The things that scares me about dboss services is it's 
not mine.  It'd be nice to be able to have some program that does all 
the WISP services but is installed on my server in my data center and 
only I have access.  That way no one can mess it up for me and no one 
can keep me out.


Actually, most WISPs are quite different from one another since most have 
never scaled to the point where they have documented, standardized, 
repeatable processes. Most have one or more experts that keep the whole 
thing together. The few operators who have scaled (we haven't) probably 
already have most of the systems in place they need (we do). Therefore, 
the market is small WISPs who don't have much money in the first place 
and tend to have NIH syndrome. As a former software guy I can tell you 
that such a market isn't very attractive.


-Matt


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Re: [WISPA] FREE OSS and Billing Software for WiSPS

2006-11-01 Thread Tom DeReggi
I don;t know... It sounds like its probably a really good solution for 
someone who needs something for the WISP industry, and doesn't have anything 
now, or with a smaller number of subs starting out. There really are very 
few options out there that cover WISP's needs.


My negative comment is... Its probably a smart system only based on past 
history needs, apposed to next generation needs.  For someone that already 
has money involved in infrastructure, they are going to want a system that 
is addressing tommorrows needs. Realization that inforcing rigit rules and 
structures no longer work. How are partner relationships managed? How is 
billing done when most high ARPU business's demand paper billing? How is 
bandwdith management done when just limiting a single backhaul connection is 
no longer the requirement, and smarter things are needed like roaming 
policies, QOS, Labeling, Latency guarantees, nested/layered cell sites, MPLS 
type stuff, tracking dissimilar network equipmentthat gets deployed 
differently, etc..


I think this system will do exactly what it represents, help a WISP get 
started, so they can concentrate on selling, operate more efficiently, and 
track their progress for better obtaining funding, during the early years. 
But as soon as someone starts to scale, they are going to realize how they 
need to make their own custom solution because whats available isn't going 
to cut it, and its going to be cost jsutified to put complete solutions in 
place.  I guess my point is, even the best solutions are not good enough.


Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: Butch Evans [EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Tuesday, October 31, 2006 12:14 AM
Subject: RE: [WISPA] FREE OSS and Billing Software for WiSPS



On Sun, 29 Oct 2006, Charles Wu wrote:

We failed miserably as a WISP, but now we'll apply our know-how and help 
you succeed


???  Where did you get this impression?


P.S. Looking at their web site, they look like a Tranzeo reseller


Ahhh...I see why you said that...

--
Butch Evans
Network Engineering and Security Consulting
573-276-2879
http://www.butchevans.com/
Mikrotik Certified Consultant
(http://www.mikrotik.com/consultants.html)
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Re: [WISPA] FREE OSS and Billing Software for WiSPS

2006-11-01 Thread Brian Rohrbacher

Inline

Tom DeReggi wrote:

I don;t know... It sounds like its probably a really good solution for 
someone who needs something for the WISP industry, and doesn't have 
anything now, or with a smaller number of subs starting out. There 
really are very few options out there that cover WISP's needs.


So I'm not crazy.  Unless we both are.  Either way I thought this system 
needed some looking into.




My negative comment is... Its probably a smart system only based on 
past history needs, apposed to next generation needs.  For someone 
that already has money involved in infrastructure, they are going to 
want a system that is addressing tommorrows needs. Realization that 
inforcing rigit rules and structures no longer work. How are partner 
relationships managed? 



How is billing done when most high ARPU business's demand paper billing? 


This is something I don't get.  What is the difference between me 
generating the bill, emailing it out, and them printing 
it.vsme generating the bill...me printing it 
outletting snail mail pick it up.
It's the same.  Both times it is generated, printed, and mailed.  I 
don't paper bill.  I just tell them to push print.


How is bandwdith management done when just limiting a single backhaul 
connection is no longer the requirement, and smarter things are needed 
like roaming policies, QOS, Labeling, Latency guarantees, 
nested/layered cell sites, MPLS type stuff, tracking dissimilar 
network equipmentthat gets deployed differently, etc..


I think this system will do exactly what it represents, help a WISP 
get started, so they can concentrate on selling, operate more 
efficiently, and track their progress for better obtaining funding, 
during the early years. But as soon as someone starts to scale, 


If a WISP were mostly residential, what is a guesstimate of the number 
of subs one would have at the starts to scale time?


they are going to realize how they need to make their own custom 
solution because whats available isn't going to cut it, and its going 
to be cost jsutified to put complete solutions in place.  I guess my 
point is, even the best solutions are not good enough.


It is hard to believe we are all so different in our operations.  Is 
there not something available somewhere out there that would work for 
most?  How can we get anything done as an industry in we all have to 
invent our own wheel from scratch.
Well, I hope it is obvious that I need a WISP services service, 
because I do.  The things that scares me about dboss services is it's 
not mine.  It'd be nice to be able to have some program that does all 
the WISP services but is installed on my server in my data center and 
only I have access.  That way no one can mess it up for me and no one 
can keep me out.


Brian



Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - From: Butch Evans [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent: Tuesday, October 31, 2006 12:14 AM
Subject: RE: [WISPA] FREE OSS and Billing Software for WiSPS



On Sun, 29 Oct 2006, Charles Wu wrote:

We failed miserably as a WISP, but now we'll apply our know-how 
and help you succeed



???  Where did you get this impression?


P.S. Looking at their web site, they look like a Tranzeo reseller



Ahhh...I see why you said that...

--
Butch Evans
Network Engineering and Security Consulting
573-276-2879
http://www.butchevans.com/
Mikrotik Certified Consultant
(http://www.mikrotik.com/consultants.html)
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Re: [WISPA] FREE OSS and Billing Software for WiSPS

2006-11-01 Thread Matt Liotta

Brian Rohrbacher wrote:
This is something I don't get.  What is the difference between me 
generating the bill, emailing it out, and them printing 
it.vsme generating the bill...me printing it 
outletting snail mail pick it up.
It's the same.  Both times it is generated, printed, and mailed.  I 
don't paper bill.  I just tell them to push print.


There are whole business processes with checks and balances surrounding 
paper bills. There are no such processes for electronic bills in most 
firms. If the revenue is worth your while you will send a paper bill.
It is hard to believe we are all so different in our operations.  Is 
there not something available somewhere out there that would work for 
most?  How can we get anything done as an industry in we all have to 
invent our own wheel from scratch.
Well, I hope it is obvious that I need a WISP services service, 
because I do.  The things that scares me about dboss services is it's 
not mine.  It'd be nice to be able to have some program that does all 
the WISP services but is installed on my server in my data center 
and only I have access.  That way no one can mess it up for me and no 
one can keep me out.


Actually, most WISPs are quite different from one another since most 
have never scaled to the point where they have documented, standardized, 
repeatable processes. Most have one or more experts that keep the whole 
thing together. The few operators who have scaled (we haven't) probably 
already have most of the systems in place they need (we do). Therefore, 
the market is small WISPs who don't have much money in the first place 
and tend to have NIH syndrome. As a former software guy I can tell you 
that such a market isn't very attractive.


-Matt

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Re: [WISPA] FREE OSS and Billing Software for WiSPS

2006-11-01 Thread Brian Rohrbacher



Matt Liotta wrote:


Brian Rohrbacher wrote:

This is something I don't get.  What is the difference between me 
generating the bill, emailing it out, and them printing 
it.vsme generating the bill...me printing it 
outletting snail mail pick it up.
It's the same.  Both times it is generated, printed, and mailed.  I 
don't paper bill.  I just tell them to push print.


There are whole business processes with checks and balances 
surrounding paper bills. There are no such processes for electronic 
bills in most firms. If the revenue is worth your while you will send 
a paper bill.


I guess I'm just lucky enough to find someone in the billing department 
who will print it.


It is hard to believe we are all so different in our operations.  Is 
there not something available somewhere out there that would work for 
most?  How can we get anything done as an industry in we all have to 
invent our own wheel from scratch.
Well, I hope it is obvious that I need a WISP services service, 
because I do.  The things that scares me about dboss services is it's 
not mine.  It'd be nice to be able to have some program that does all 
the WISP services but is installed on my server in my data center 
and only I have access.  That way no one can mess it up for me and no 
one can keep me out.


Actually, most WISPs are quite different from one another since most 
have never scaled to the point where they have documented, 
standardized, repeatable processes. Most have one or more experts that 
keep the whole thing together. The few operators who have scaled (we 
haven't) probably already have most of the systems in place they need 
(we do). Therefore, the market is small WISPs who don't have much 
money in the first place and tend to have NIH syndrome. As a former 
software guy I can tell you that such a market isn't very attractive.


-Matt


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Re: [WISPA] FREE OSS and Billing Software for WiSPS

2006-11-01 Thread Matt Liotta

Brian Rohrbacher wrote:
I guess I'm just lucky enough to find someone in the billing 
department who will print it.


For the customers that we bill more than $2000 per month only about 10% 
will accept an electronic bill.


-Matt

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Re: [WISPA] FREE OSS and Billing Software for WiSPS

2006-10-31 Thread Pete Davis




I like this statement from the DBOSS manual:
Automated assignment of static IP to customer's PCs and
gateways
Some network applications or services require the assignment of a
static IP
address. Voice Over IP (VOIP) is probably the most notable of such.
Normally,
the assignment of a static IP address would require that the customer's
PC be
manually configured. TEAM avoids this by provisioning IP addresses to
customers based on the IP address and the MAC address of the CPE
assigned
to the customer in dBOSS.


Isn't that DHCP? "Automated assignment of a static IP address" 

pd

Matt Liotta wrote:
I like how
they end their pitch...
  
  
"The reason and dreams behind getting into the WiSP business in the
first place
  
can finally be realized by contracting with RidgeviewTel’s WiSP
Services division."
  
  
-Matt
  
  
Brian Rohrbacher wrote:
  
  FREE OSS and Billing Software for WiSPS

And then there are all the paid services.


http://www.dboss-online.com/


read the pdf

prices on page 22, but I emailed them and they said the prices are
changing. More like $250.00 a month for 0 - 250 customers (bundled
services)


http://www.dboss-online.com/wisp_services.pdf


Pretty neat services they offer. I'm not technical enough to do it all
on my own, this looks ok.


Give me some input here. Are all these services needed? How does the
value look?


Brian Rohrbacher

  
  




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RE: [WISPA] FREE OSS and Billing Software for WiSPS

2006-10-30 Thread Butch Evans

On Sun, 29 Oct 2006, Charles Wu wrote:

We failed miserably as a WISP, but now we'll apply our know-how 
and help you succeed


???  Where did you get this impression?


P.S. Looking at their web site, they look like a Tranzeo reseller


Ahhh...I see why you said that...

--
Butch Evans
Network Engineering and Security Consulting
573-276-2879
http://www.butchevans.com/
Mikrotik Certified Consultant
(http://www.mikrotik.com/consultants.html)
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Re: [WISPA] FREE OSS and Billing Software for WiSPS

2006-10-28 Thread Jason Hensley

Their site seems to be down this morning.


- Original Message - 
From: Matt Liotta [EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Friday, October 27, 2006 8:40 PM
Subject: Re: [WISPA] FREE OSS and Billing Software for WiSPS



I like how they end their pitch...

The reason and dreams behind getting into the WiSP business in the first 
place
can finally be realized by contracting with RidgeviewTel’s WiSP Services 
division.


-Matt

Brian Rohrbacher wrote:

FREE OSS and Billing Software for WiSPS
And then there are all the paid services.

http://www.dboss-online.com/

read the pdf
prices on page 22, but I emailed them and they said the prices are 
changing. More like $250.00 a month for 0 - 250 customers (bundled 
services)


http://www.dboss-online.com/wisp_services.pdf

Pretty neat services they offer. I'm not technical enough to do it all on 
my own, this looks ok.


Give me some input here. Are all these services needed? How does the 
value look?


Brian Rohrbacher


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Re: [WISPA] FREE OSS and Billing Software for WiSPS

2006-10-27 Thread Matt Liotta

I like how they end their pitch...

The reason and dreams behind getting into the WiSP business in the 
first place
can finally be realized by contracting with RidgeviewTel’s WiSP Services 
division.


-Matt

Brian Rohrbacher wrote:

FREE OSS and Billing Software for WiSPS
And then there are all the paid services.

http://www.dboss-online.com/

read the pdf
prices on page 22, but I emailed them and they said the prices are 
changing. More like $250.00 a month for 0 - 250 customers (bundled 
services)


http://www.dboss-online.com/wisp_services.pdf

Pretty neat services they offer. I'm not technical enough to do it all 
on my own, this looks ok.


Give me some input here. Are all these services needed? How does the 
value look?


Brian Rohrbacher


--
WISPA Wireless List: wireless@wispa.org

Subscribe/Unsubscribe:
http://lists.wispa.org/mailman/listinfo/wireless

Archives: http://lists.wispa.org/pipermail/wireless/